Jobs in Balch Springs, TX

Sales Representative | Entry Level + Paid Training

The Dallas Texas Consultants team is looking for an energetic and motivated Entry Level Sales Representative who will partner with and ensure the long-term success of our customers.

You will be responsible for developing relationships within your assigned territory, connecting with key decision makers. You will liaise between customers and cross-functional internal teams to ensure the timely and successful delivery of our solutions according to customer needs.

Sales Representative Responsibilities:

• Execute day to day sales, marketing, and campaign management
• Excel in our management training program working from Entry Level to Senior Management
• Manage the implementation and delivery of a key client’s activity, maximizing performance, return on investment, and identifying opportunity to expand
• Own all problem solving, troubleshooting, client campaign requests, media planning and key implementations
• Build client relationships through service excellence and balance their campaign needs with your proactive approach
• Get your hands dirty with team building, growth, and expansion efforts

Experience in the following is a plus!

• BA/BS degree or equivalent practical experience.
• Relevant experience in a leadership role
• Detail oriented with the ability to prioritize, plan, and organize sales activity
• Sales and marketing
• Training and development
• Customer Service / Restaurant / Hospitality / Retail
• Sports / Team Environment
• Must be fluent in English

Benefits:

• Variety of bonuses and incentives: sporting events, concert tickets, days off, etc.
• Trips to cool places like Punta Cana, Los Angeles, Atlanta, New York, and Vegas
• Daily team development activities
• After hour work gatherings: intramural games/sports
• One on one development from company executives
• Annual awards and recognition
• Holidays off
• Investment in your growth and progression
• We work with SalesForce, the leading CRM in the world!
• We are involved with several philanthropies, including Operation Smile, an organization that hosts medical missions across the globe to aid in cleft lip and cleft palate repair for children in 3 world countries.

DTC Incorporated Offers:

• Base pay-commission-bonuses
• In office comprehensive training
• Practical training
• Leadership training
• A management development program
• Fast track career growth
• Company travel opportunities

Title: Production Lead

Location: Coppell, TX

Job Type: Full-Time, In-Office (5 days/week)

The Opportunity

HumCap’s client is seeking an experienced Production Lead to support daily production operations and drive team success. This is a highly visible, hands-on role that plays a key part in meeting productivity, quality, and customer expectations.

Key Responsibilities

• Lead, motivate, and support production teams to meet daily output and performance goals
• Ability to lead kitting operations that support a mix of real‑time, project‑based, and planned fulfillment workflows across multiple customer teams.
• Monitor productivity, labor utilization, and time reporting; address inefficiencies as needed
• Ensure continuous product flow and timely equipment and line setup
• Monitor inventory and material availability; escalate shortages or headcount needs promptly
• Train, cross-train, coach, and develop team members to support growth and advancement
• Conduct start-of-day and end-of-day team meetings
• Complete performance metrics, KPI reporting, and other required production reports
• Address employee performance issues, misconduct, and policy adherence; engage Manager and HR as needed
• Identify and drive process improvement opportunities in collaboration with management
• Report workplace, safety, or equipment issues and support corrective actions
• Collaborate cross-functionally and with vendors to resolve production challenges
• Lead special projects and conduct performance reviews as assigned
• Maintain high standards for quality, safety, security, and professionalism

Skills & Experience

• High school diploma or equivalent required
• Experience leading or supervising kitting / material preparation operations, supporting both real‑time and scheduled production orders across multiple customer programs.
• Minimum 1 year of related production or leadership experience (or equivalent combination of education and experience)
• Experience leading teams and meeting performance targets in a production or warehouse environment
• Proficiency with Microsoft 365 and enterprise or production-related systems
• Strong problem-solving, communication, and organizational skills
• Ability to read and interpret work instructions, procedures, and client requirements
• Comfortable preparing routine reports and documentation
• Basic math skills and ability to apply common-sense reasoning to operational challenges

Work Environment & Physical Requirements

• Warehouse environment; may not be climate-controlled
• Regular use of office and manual warehouse equipment
• Standing, walking, and working on the floor approximately 80% of the time
• Occasional lifting or moving of up to 30 pounds
• Extended periods of computer use and repetitive hand movements

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations unlock the value of technology and build a more sustainable, more inclusive world.

Locations: United States

About the job you’re considering

We are seeking a dynamic and experienced Delivery , Solutioning, Senior Pre-Sales & Go-to-Market (GTM) expert to drive our SAP Data & Analytics practice growth. This role combines strategic market planning with hands-on pre-sales and solutioning expertise. You will collaborate closely with sales, delivery, marketing, and alliance teams to create compelling value propositions and win strategic SAP deals focused on data and analytics (including SAP Datasphere, SAC, BTP, MDG, BDC, BODS/Syniti and related technologies)

You Role:

Go-to-Market Strategy:

• Develop and execute GTM strategies for SAP Data & Analytics offerings
• Identify high-growth areas (e.g., S/4HANA migrations, Data Governance, Datasphere adoption, BDC, AI/ML on SAP data)
• Collaborate with SAP alliance and marketing teams on campaigns, events, and solution launches
• Track market trends, competitor offerings, and customer needs to refine strategy

Pre-Sales & Solutioning:

• Lead pre-sales engagements including discovery, RFP responses, solution design, orals and client presentations
• Conduct client workshops and articulate value propositions across industries and SAP landscapes
• Design and propose end-to-end SAP Data & Analytics architectures leveraging BTP, Datasphere, SAC, HANA, MDG, BDC etc.
• AI in everything we do – must have experience in proposing AI-based solutions for the entire solution portfolio (ability to draw the solution architecture and estimate the staffing and cost)
• Create reusable solution accelerators, demos, and sales collateral with delivery teams

Sales Enablement:

• Support SAP sales and account teams with opportunity shaping and deal closure
• Build and manage a pipeline of opportunities and drive them through the sales lifecycle
• Educate internal teams on SAP data and analytics offerings and GTM playbooks

Thought Leadership:

• Represent the company in SAP events, webinars, and industry forums
• Publish blogs, whitepapers, and thought leadership content on data and analytics trends in SAP ecosystem
• Orchestrate solutions using AI

Required skills:

• 15+ years of experience in SAP ecosystem with deep expertise in Data & Analytics (either deep delivery experience of multiple global deployments or deep pre-sales experience)
• Strong knowledge of Data migration tools and methodology, Data Quality, SAP Datasphere, SAP BTP, SAC, MDG, SAP BDC and integration with non-SAP tools
• Strong knowledge of AI and how to design/deliver AI-native solutions in the Data and Analytics space
• Proven track record in pre-sales, GTM planning, and enterprise solutioning
• Experience working in or with consulting and services organizations
• Ability to engage C-level stakeholders with business and technical messaging
• Excellent communication, storytelling, and proposal writing skills
• Experience working with SAP alliance teams is a plus

The base compensation range for this role in the posted location is: $121,500 - $268,170

Capgemini provides compensation range information in accordance with applicable national, state, provincial, and local pay transparency laws. The base compensation range listed for this position reflects the minimum and maximum target compensation Capgemini, in good faith, believes it may pay for the role at the time of this posting. This range may be subject to change as permitted by law.

The actual compensation offered to any candidate may fall outside of the posted range and will be determined based on multiple factors legally permitted in the applicable jurisdiction.

These may include, but are not limited to: Geographic location, Education and qualifications, Certifications and licenses, Relevant experience and skills, Seniority and performance, Market and business consideration, Internal pay equity.

It is not typical for candidates to be hired at or near the top of the posted compensation range.

In addition to base salary, this role may be eligible for additional compensation such as variable incentives, bonuses, or commissions, depending on the position and applicable laws.

Capgemini offers a comprehensive, non-negotiable benefits package to all regular, full-time employees. In the U.S. and Canada, available benefits are determined by local policy and eligibility and may include:

• Paid time off based on employee grade (A-F), defined by policy: Vacation: 12-25 days, depending on grade, Company paid holidays, Personal Days, Sick Leave
• Medical, dental, and vision coverage (or provincial healthcare coordination in Canada)
• Retirement savings plans (e.g., 401(k) in the U.S., RRSP in Canada)
• Life and disability insurance
• Employee assistance programs
• Other benefits as provided by local policy and eligibility

Important Notice: Compensation (including bonuses, commissions, or other forms of incentive pay) is not considered earned, vested, or payable until it becomes due under the terms of applicable plans or agreements and is subject to Capgemini’s discretion, consistent with applicable laws. The Company reserves the right to amend or withdraw compensation programs at any time, within the limits of applicable legislation.

Disclaimers

Capgemini is an Equal Opportunity Employer encouraging inclusion in the workplace. Capgemini also participates in the Partnership Accreditation in Indigenous Relations (PAIR) program which supports meaningful engagement with Indigenous communities across Canada by promoting fairness, accessibility, inclusion and respect. We value the rich cultural heritage and contributions of Indigenous Peoples and actively work to create a welcoming and respectful environment. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law.

This is a general description of the Duties, Responsibilities and Qualifications required for this position. Physical, mental, sensory or environmental demands may be referenced in an attempt to communicate the manner in which this position traditionally is performed. Whenever necessary to provide individuals with disabilities an equal employment opportunity, Capgemini will consider reasonable accommodations that might involve varying job requirements and/or changing the way this job is performed, provided that such accommodation does not pose an undue hardship. Capgemini is committed to providing reasonable accommodation during our recruitment process. If you need assistance or accommodation, please reach out to your recruiting contact.

Please be aware that Capgemini may capture your image (video or screenshot) during the interview process and that image may be used for verification, including during the hiring and onboarding process.

Click the following link for more information on your rights as an Applicant in the United States. is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem.

SAF-HOLLAND, Inc. | Rowlett, TX

Full-Time | On-Site

SAF-HOLLAND is one of the world’s leading manufacturers of chassis-related systems and components for trailers, trucks, and buses. With operations across six continents and approximately 3,500 employees worldwide, we are committed to innovation, operational excellence, and building a culture centered on safety, quality, and customer satisfaction.

We are currently seeking a strong, results-driven Manufacturing Manager to join our team in Rowlett, Texas. This is an exciting leadership opportunity for someone who thrives in a fast-paced manufacturing environment and is passionate about driving performance, leading teams, and advancing continuous improvement initiatives.

As the Manufacturing Manager, you will provide leadership for assigned production departments to ensure on-time delivery, high product quality, and operational efficiency. This role plays a critical part in driving performance through lean manufacturing, disciplined production processes, effective resource planning, and strong people leadership.

• Lead daily manufacturing operations to meet production schedules, quality standards, and customer expectations
• Plan and manage plant capacity and production resources
• Drive Lean initiatives and continuous improvement programs
• Serve as a champion for Lean and operational excellence
• Support plant KPIs and Shop Floor Management objectives
• Lead problem-solving efforts and cost-reduction initiatives
• Ensure compliance with OSHA and company safety programs
• Participate in safety committees and incident investigations
• Collaborate with Product Management and Engineering to optimize product and process integration
• Oversee resource planning, capital planning, and facility improvements
• Manage budgets, performance metrics, and production costs
• Lead and develop supervisors and production teams
• Foster employee engagement, accountability, and long-term job satisfaction
• Support cross-plant collaboration and best-practice sharing

• Provide overall direction and coordination of manufacturing teams
• Hire, train, coach, and evaluate supervisory staff
• Assign work, monitor performance, and resolve operational issues
• Promote a safe, respectful, and productive workplace
• Maintain compliance with company policies, ethics, and operational standards

• Bachelor’s degree required, or currently working toward a degree
• Minimum 6 years of progressive manufacturing experience
• At least 2 years in a supervisory or leadership role
• Strong knowledge of production processes and operational management
• Experience with Lean manufacturing principles
• Ability to manage multiple priorities in a fast-paced environment
• Strong communication and problem-solving skills

• Lean Black Belt and/or Six Sigma Black Belt

Success in this role will be evaluated through performance in the following areas:

Safety performance and reduction of recordable injuries

On-time delivery and production plan attainment

Productivity and cost performance

Quality metrics and defect reduction

Inventory management

Employee engagement and turnover

Budget performance

• Manufacturing environment with moderate noise levels
• Occasional lifting up to 25 pounds
• Minimal domestic travel required
• Work Location: In person

• Join a global industry leader with a strong market presence
• Be part of a stable, growing organization
• Opportunity to make a measurable operational impact
• Work in a collaborative, team-focused culture
• Support a company committed to safety, quality, and continuous improvement

401(k) + match

Dental insurance

Health insurance

Vision insurance

Flexible spending account

Life insurance

Paid time off

Tuition reimbursement

Professional development assistance

Employee assistance program

Relocation assistance

Monday to Friday

8-hour shift

Bonus pay eligible

SAF-HOLLAND is an Equal Opportunity Employer (EOE-AA-M/F/Vet/Disability).

If you are a motivated manufacturing leader who can drive operational excellence, build strong teams, and lead continuous improvement in a dynamic environment, we encourage you to apply today.

• #NowHiring #ManufacturingManager #OperationsLeadership #LeanManufacturing #ContinuousImprovement #ProductionManagement #ManufacturingJobs #RowlettTX #SAFHOLLAND #LeadershipOpportunity #SixSigma #OperationsExcellence

SAF-HOLLAND, Inc. | Rowlett, TX

Full-Time | Exempt (OT Eligible)

Reports to: Manufacturing Manager

SAF-HOLLAND is looking for a hands-on, results-driven Production Supervisor to lead daily fabrication and assembly operations at our Rowlett, Texas facility.

This opportunity is ideal for a strong leader who thrives in a fast-paced manufacturing environment and is passionate about safety, quality, delivery, continuous improvement, and team development. If you enjoy leading from the floor, solving problems, and driving operational performance, we’d love to hear from you.

As a Production Supervisor, you will oversee day-to-day production activities while ensuring a safe, productive, and high-performing work environment.

• Supervise and coordinate employees engaged in fabrication and assembly
• Maintain a safe and productive work environment, enforcing safety policies and PPE expectations
• Drive LEAN activities including 5S, Standardized Work, and TPM
• Lead Kaizen events to improve efficiency, quality, and overall performance
• Support shop floor KPIs and Shop Floor Management objectives
• Ensure production and quality targets are achieved
• Lead problem-solving efforts and escalate operational issues as needed
• Plan and prioritize production activities based on work orders and schedules
• Coordinate with P&IC (Planning / Inventory Control) and other departments to support on-time production
• Monitor equipment performance, identify issues, and escalate repair needs
• Inspect work in process and finished product to ensure compliance with standards
• Maintain time and production records and support overtime planning as needed
• Lead, coach, and develop employees through feedback, accountability, and performance management

• High School Diploma or GED
• 1+ year of supervisory or team lead experience in a manufacturing environment
• Strong leadership, communication, and problem-solving skills
• Ability to enforce policies, maintain standards, and drive accountability
• Basic computer proficiency in Windows, Word, Excel, and PowerPoint

• 2-year or 4-year degree, vocational training, or relevant certification
• Lean Black Belt and/or Six Sigma Green Belt / Black Belt
• Experience with standardized work, 5S, TPM, and continuous improvement
• 5 years of supervisory experience preferred

• Manufacturing environment with moving mechanical parts, fumes / airborne particles, and loud noise
• Frequent standing and walking
• Occasional sitting, kneeling, and crouching
• Ability to lift up to 50 lbs occasionally
• Travel: None required
• Shift Availability: Day Shift required

• Join a stable, reputable manufacturer in the heavy-duty industry
• Be part of a team with a strong focus on safety and continuous improvement
• Lead people and processes that make a real operational impact
• Grow your career in a company that values accountability, teamwork, and excellence

401(k) + match

Dental insurance

Vision insurance

Health insurance

Life insurance

Paid time off

Tuition reimbursement

Employee discount

Work Location: In person

If you are a motivated manufacturing leader who can drive results, support continuous improvement, and build a strong team culture, apply today.

• #NowHiring #ProductionSupervisor #ManufacturingJobs #OperationsLeadership #LeanManufacturing #ContinuousImprovement #RowlettTX #SAFHOLLAND #SupervisorJobs #Fabrication #Assembly #LeadershipOpportunity

Sales Support Specialist

3-month Contract to Hire

Dallas, TX- Onsite

18/hour

Conversion Salary: 40,000 + Commission

Required Skills & Experience

• 1 + years of prior working experience: retail, customer service, sales, administrative.

• Strong desire for a sales heavy career

• High School Diploma

Nice to Have Skills & Experience

• Associate degree or higher.

• Automotive industry experience.

• Fluent in Spanish, verbal and written.

Job Description

This position is suited for an extremely motivated and high-energy negotiator and relationship builder. The position is demanding, and a successful candidate must adopt a true ownership mindset with current and potential clients and enjoy multitasking in a team-oriented environment. Strong communication skills are essential, both over the phone and in person. Completing all required tasks using discretion and independent judgment, accurately, timely, and with attention to detail is imperative. Unlimited earning potential!

Responsibilities:

• Generate leads and sales by identifying new potential business opportunities.

• Data entry to ensure accurate documentation of client relationships and transactions.

• Meet with team leads and Management regarding the status of individual client accounts.

• Process sales orders of clients.

$70-80/hr

Overview

Provide senior SAP Finance architecture and functional leadership to enable credit card and payment gateway integration within SAP Finance. This role will bridge business requirements and technical delivery, lead client-facing workshops, and guide development teams to ensure a scalable, compliant, and integrated payment solution across Order-to-Cash (OTC), Accounts Receivable (AR), and SAP FI.

Must-Have Requirements

• 10+ years of hands-on experience with SAP Financials, with deep expertise in SAP FI and AR
• Proven experience leading SAP Finance architecture and functional design initiatives
• Strong understanding of Order-to-Cash (OTC) processes, including invoicing, billing, payments, and reconciliation
• Experience enabling or supporting credit card processing and payment gateway integrations within SAP
• Ability to translate functional business requirements into technical specifications for development teams
• Strong integration experience (SAP-to-external systems, middleware, APIs, or payment providers)
• Experience leading client-facing workshops, requirement walkthroughs, and design sessions
• Ability to guide and mentor technical developers toward functional best practices

Plusses

• Experience with third-party payment gateways (e.g., hosted payment links, customer self-service payment portals)
• Exposure to SAP S/4HANA Finance environments
• Knowledge of PCI, security, or compliance considerations related to credit card payments
• Experience working with middleware/integration tools (e.g., PI/PO, CPI, or equivalent)
• Prior experience acting as a functional lead or SME on large SAP Finance programs
• Background supporting high-volume transaction environments or customer-facing payment solutions

Day-to-Day Responsibilities

• Serve as the SAP Finance SME and Architect for payment gateway and credit card enablement initiatives
• Lead functional design workshops with Finance and business stakeholders to validate requirements and solution approach
• Define how customer payments flow from customer-facing payment links into SAP (OTC → AR → FI)
• Translate business and functional requirements into clear technical design artifacts for development teams
• Partner closely with developers to ensure solutions align with SAP Finance best practices
• Provide architectural oversight for end-to-end integration between SAP and external payment systems
• Validate functional designs support accurate posting, clearing, reconciliation, and reporting
• Support testing cycles by reviewing scenarios, edge cases, and financial impacts
• Act as the primary Finance point of contact for payment-related solution decisions
• Ensure alignment with existing SAP Finance architecture and future-state roadmap

Join a mission-driven healthcare organization in Dallas, TX as an HR Administrative Assistant on a contract basis, with potential for full-time hire. Support the HR team with a variety of administrative tasks in a collaborative and compassionate work environment. Apply now to make a meaningful impact in your community!

Company Profile:

Mission-driven healthcare organization

Focused on compassionate care and community-based programs

Collaborative work environment

HR Administrative Assistant Role:

The HR Administrative Assistant will support the Human Resources team with a wide range of administrative functions and ensure day to day HR operations run smoothly.

Assist with new hire onboarding and orientation, including preparing materials and ensuring documentation is complete and accurate

Monitor and manage the HR inbox, responding to inquiries and routing requests to appropriate team members

Perform high-volume data entry while maintaining organized employee records

Update and maintain HR data using spreadsheets and Excel reports

Support HR processes including documentation management, compliance tracking, and employee file maintenance

Help with new hire paperwork, onboarding logistics, and coordination across internal departments

Provide general administrative support, including scheduling, document preparation, and internal communication

Work collaboratively in a fast-paced environment to maintain accuracy and confidentiality

HR Administrative Assistant Background Profile:

Prior HR administrative or HR assistant experience preferred

Excel experience required

Healthcare, nonprofit, or similar industry experience strongly preferred

High attention to detail and strong data entry accuracy

Excellent written and verbal communication skills

Ability to manage multiple tasks and remain organized under pressure

Commitment to confidentiality and professionalism when handling sensitive employee information

Features and Benefits while On Contract:

We go beyond the basic staffing agency offerings! You can see the extensive list of benefits on our website under the Candidate Benefits tab.

Features and Benefits of Client:

Supportive, collaborative work environment

Opportunities to make a meaningful impact in the community

Professional development and mentorship opportunities

Flexible and fast-paced work environment that values employee contributions

M3 Wake Research, an M3USA Company, is an integrated network of premier investigational sites meeting the clinical research needs of global biopharmaceutical, biotechnology, medical device, pharmaceutical and clinical research organizations (CROs). With close to 30 owned and managed research sites across the country, M3 Wake Research is one of the largest independent, multi-site clinical research companies in the US. M3 Wake Research continues to grow through acquisitions and uncompromising commitment to careful planning and execution in accordance with regulatory compliance.

Conducting studies since 1984, M3 Wake Research owns a proprietary patient database of potential clinical trial participants across the US. As of today, our board-certified physicians have completed more than 7,000+ successful clinical trials, while consistently exceeding sponsor expectations for integrity, timeliness, subject enrollment, human protection, and expeditious delivery of accurate evaluable data.

Due to our continued growth, we are hiring a Patient Enrollment Coordinator at Wake Research, an M3 company. This is a remote role.

The Patient Enrollment Coordinator position is an entry level position within the Patient Enrollment Department at Wake Research and enjoys significant opportunities for career development and growth. The ideal candidate is a highly engaged professional with a positive attitude and growth mindset, who is looking for a long-term career in patient enrollment/study participant recruitment and/or clinical research.

The Patient Enrollment Coordinator has primary responsibility and accountability for the timely enrollment of patients/study participants for all clinical research studies at their assigned site.

Essential Duties and Responsibilities:

• Maintain full ownership and accountability for initiating phone contact to potential study participants from all lead sources including internal marketing campaigns, outbound database call lists, EHR/provider practice databases, central campaigns, and community outreach efforts.
• Conduct phone-based pre-screening interviews for potential study participants to determine pre-qualification status and eligibility for onsite screening visits.
• Provide detailed study information and answer patient inquiries regarding eligibility criteria, study visits and procedures, time commitments, logistics, etc.
• Consistently provide outstanding customer service with every patient interaction.
• In the case of patient disqualification from initial study of interest, conduct live assessment of patient eligibility for other enrolling or upcoming research studies within appropriate therapeutic areas and conduct additional pre-screening interviews as necessary.
• Schedule onsite screening visits for eligible patients within established scheduling guidelines.
• Input and record patient information and call notes into CTMS database and other portals and systems in compliance with standardized patient enrollment processes and procedures.
• Track information and report data such as call outcomes, limiting factors, etc.; as directed.
• Attend and participate in regularly scheduled and ad-hoc patient enrollment and M3 Wake Research staff meetings, as directed.
• Maintain compliance with all standardized patient enrollment processes and procedures.
• Maintain compliance with HIPAA regulations, FDA, GCP, and IRB guidelines, local regulations, and M3 Wake Research SOPs and Work Instructions.
  
  

• High school diploma (or equivalent) required. Professional medical certification, associates, or bachelor’s degree preferred.
• At least 1 year of inbound/outbound call center, phone-based, and/or public-facing customer service experience required. Candidates with transferable skills and strong track records of success in other industries are strongly encouraged to apply.
• Previous experience as a medical assistant, nurse or EMT is strongly preferred.
• Bilingual preferred - English/ Spanish.
• Prior clinical research, healthcare, or medical terminology experience preferred, but not required.
• Highly developed skills in communication clarity, accuracy, and attention to detail.
• Demonstrated capacity to learn and comprehend new complex information and communicate new knowledge to the public in easy-to-understand terms.
• Demonstrated capacity to learn and utilize new software and technology.
  
  

About M3:

M3 USA is at the forefront of healthcare innovation, offering digital solutions across healthcare, life sciences, pharmaceuticals, and more. Since our inception in 2000, we’ve seen remarkable growth, fueled by our mission to utilize the internet for a healthier world and more efficient healthcare systems.

Our success is anchored in our trusted digital platforms that engage physician communities globally, facilitating impactful medical education, precise job placement, and insightful market research. M3 USA prides itself on a dynamic and innovative work environment where every team member contributes to global health advancements.

Joining M3 USA means being part of a dedicated team striving to make a significant difference in healthcare. We provide a unique opportunity for you to be at the cutting edge of healthcare innovation, shaping the future in a meaningful career. Embrace the chance to drive change with M3 USA.

Benefits:

A career opportunity with M3 Wake Research offers competitive wages, and benefits such as:

• 401(k), 401(k) matching
• Dental insurance
• Disability insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

*M3 reserves the right to change this job description to meet the business needs of the organization

Title: Data Integrity Analyst (Healthcare)

Short-term contract

No Sponsorship

Remote

Position Summary

The Data Integrity Analyst is responsible for ensuring the accuracy and reliability of patient medical records by identifying and resolving registration and documentation discrepancies. Working under the direction of senior analysts or leadership, this role follows established policies and procedures to correct errors within the Epic Enterprise Master Patient Index (EMPI), document imaging systems, and related downstream applications. The analyst also communicates updates and corrections to appropriate departments as necessary.

Key Responsibilities

• Investigate and resolve patient identification issues such as duplicate records, overlays, and other discrepancies by adhering to organizational guidelines.
• Manage and complete assigned work queues, including Potential Duplicates, EMPI linkages, and identifier review tasks, to maintain accurate patient identification across the organization and its affiliates.
• Review and address cases flagged as potential overlays, ensuring appropriate corrections are made.
• Analyze, research, and resolve documentation-related issues within patient accounts in accordance with internal procedures.
• Address duplicate record errors resulting from monthly data loads from hospital systems.
• Collaborate with and provide support to downstream systems and departments by communicating updates related to patient identifiers and record corrections.
• Participate in EMPI-related initiatives and projects as assigned by senior team members.

Success Factors

• Strong computer proficiency and data entry skills.
• Demonstrated ability to think critically and solve problems effectively.
• Attention to detail with the ability to analyze and resolve data inconsistencies.
• Effective interpersonal and customer service skills when interacting with clinical staff, patients, and internal teams.
• Ability to work collaboratively with a diverse group of stakeholders, including physicians, nurses, and administrative personnel.