Jobs in Aventura

ALEXIS is seeking a motivated and experienced Store Director to lead our team and deliver an outstanding retail experience. The ideal candidate is a natural leader with a passion for customer service, team development, and operational excellence. In this role, you’ll oversee daily store operations, drive sales performance, and ensure a positive and productive environment for both customers and staff.

The Role

The Store Director leads all aspects of store operations, driving sales performance while delivering an exceptional, elevated customer experience. This role is ideal for a dynamic leader with a passion for luxury retail, team development, and operational excellence. You will cultivate a high-performing, inspired team culture, oversee daily operations, and ensure the ALEXIS brand is impeccably represented in every customer interaction. As the standard-bearer for service, styling, and execution, you will create a welcoming and aspirational environment for both clients and team members, consistently delivering a best-in-class luxury retail experience.

What You’ll Do

• Lead and manage all daily store operations to ensure seamless execution and exceptional customer service.
• Recruit, train, coach, and develop a high-performing store team, fostering a culture of accountability, motivation, and growth.
• Set clear performance expectations, manage scheduling, and conduct ongoing performance management and feedback.
• Deliver elevated client experiences by modeling exceptional service standards and resolving customer concerns with professionalism and care.
• Drive sales performance through goal setting, strategic planning, and hands-on leadership on the sales floor.
• Analyze sales trends, KPIs, and customer insights to identify opportunities and implement strategies to maximize revenue and profitability.
• Oversee inventory management, stock levels, and replenishment to ensure optimal product availability and visual presentation.
• Maintain impeccable store standards, including cleanliness, organization, merchandising, and visual execution.
• Manage store budgets, control expenses, and review financial reporting to support business objectives.
• Execute marketing initiatives, events, and promotional strategies to drive store traffic and brand awareness.
• Ensure full compliance with company policies, procedures, and health and safety regulations.
• Serve as a brand ambassador, representing ALEXIS with professionalism, confidence, and polish at all times.

Whole You are:

• Proven leadership experience in luxury or premium retail management.
• A confident and inspiring leader with strong team-building and coaching skills.
• Highly customer-centric, with a passion for delivering elevated, personalized service.
• An effective communicator with strong interpersonal and relationship-building abilities.
• Business-minded, with a solid understanding of sales performance, inventory management, and financial reporting.
• Organized, detail-oriented, and able to prioritize in a fast-paced environment.
• Solutions-driven, adaptable, and comfortable managing multiple priorities.
• Passionate about fashion, styling, and luxury brand storytelling.

Nice to Have

Experience managing high-volume or flagship retail locations.

Strong clienteling skills and experience building long-term customer relationships.

Background in visual merchandising and luxury brand presentation.

Experience with retail analytics tools and POS systems.

Why This Role Matters

The Store Director plays a critical role in shaping the customer journey and bringing the ALEXIS brand to life at the store level. This leader sets the tone for excellence, inspires the team, and ensures every detail reflects our commitment to effortless sophistication, modern femininity, and elevated service.