Jobs in Andover

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At Raytheon, the foundation of everything we do is rooted in our values and a higher calling – to help our nation and allies defend freedoms and deter aggression. We bring the strength of more than 100 years of experience and renowned engineering expertise to meet the needs of today’s mission and stay ahead of tomorrow’s threat. Our team solves tough, meaningful problems that create a safer, more secure world. 

The Systems Engineering & Test Capabilities team discipline is seeking a Senior Systems Engineer to support integration and test activities for NASAMS (surface to air defense system) programs. In this role you will collaborate internally across functions and externally with our industry partners and U.S. Government customers to plan, prepare and execute Product Acceptance Testing and System Demonstration of the NASAMS Fire Unit. This position reports into the overall NASAMS SI&T Cross Product Team Lead.

What You Will Do:

• Support the test architect in the integration and test strategy development and implementation to include metric collection and tracking.

• Support the development and review of test plans and test procedures.

• Support the planning, preparations, and conduct and product acceptance, system demonstration, and System Integration and Checkout (SICO) events.

• Identify and coordinate resources required for execution of demonstration and test events.

• Responsible for providing technical assistance to the program SI&T CPT lead to include development of technical briefings for program and engineering leadership.

• International travel up to 20%. Regular travel between Raytheon locations in Massachusetts and Southern New Hampshire is required.

Qualifications You Must Have:

• Typically requires a Bachelor’s in Science, Technology, Engineering, or Mathematics. (STEM) and a minimum of 5 years of prior relevant experience.

• Experience with the systems, software, operation, integration, and/or test.

• Ability to obtain Interim Secret U.S. government issued security clearance is required prior to start date with the ability to obtain a Final Secret U.S. government issued security clearance after start.

Qualifications We Prefer :

• Experience with DOORS

• Experience with the integration and test of Air Defense Systems

• Experience with creating test scripts, and/or conducting performance analysis.

• Experience with Microsoft applications.

• Effective written and verbal communication, customer focus, collaboration, and multitasking skills.

• Active and transferable U.S. government issued security clearance.

What We Offer

• Our values drive our actions, behaviors, and performance with a vision for a safer, more connected world. At RTX we value: Safety, Trust, Respect, Accountability, Collaboration, and Innovation.

• Relocation

Learn More & Apply Now!

• Please consider the following role type definition as you apply for this role

• Onsite : Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance employees, as they are essential to the development of our products.

As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote.

RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans’ Readjustment Assistance Act.

Privacy Policy and Terms:

Click on this link to read the Policy and Terms

Date Posted:

Country:

Location:

Position Role Type:

U.S. Citizen, U.S. Person, or Immigration Status Requirements:

Security Clearance Type:

Security Clearance Status:

At Raytheon, the foundation of everything we do is rooted in our values and a higher calling – to help our nation and allies defend freedoms and deter aggression. We bring the strength of more than 100 years of experience and renowned engineering expertise to meet the needs of today’s mission and stay ahead of tomorrow’s threat. Our team solves tough, meaningful problems that create a safer, more secure world. 

Job Summary:

An exciting opportunity exists for an experienced Principal MMIC and Module Design Engineer to join Raytheon’s RF Microelectronics/Module Design & Foundry Services department in Andover, MA. This department develops, designs, and manufactures compound semiconductor devices, microwave/millimeter-wave integrated circuits, and modules for defense applications. The successful candidate will develop state-of-the-art MMIC and module products that support air and missile defense systems and radars. Using advanced semiconductor and module technologies, they will be responsible for the complete product cycle of the MMIC, including concept, design, layout, test, evaluation, and interfacing with the customer.

What You Will Do:

• Develop insights that extend your knowledge in the MMIC design field and form the basis of new concepts, theories, and products
• Design RF structures and transitions on multi-layer, multi-channel RF Modules and analog circuitry enabling both receive and transmit behavior
• Consult across MMIC design, module design, test and assembly teams
• Act independently to troubleshoot, and uncover and resolve issues
• Research and develop new technology that results in new product/business opportunities for Raytheon
• Serve as a technical resource and represent the Department as a technical contact to Raytheon and external customers

Qualifications You Must Have:

• Typically requires a Bachelor’s Degree in Science, Technology, Engineering, or Mathematics (STEM) and 8+ years of relevant work experience with RF/microwave/mm-wave MMIC design, module/subsystem design and test. An advanced STEM degree can count in lieu of some experience)
• Experience with Circuit Simulation tool ADS and in EM tools such as HFSS, Momentum
• Experience designing RF/Microwave MMIC circuits and modules
• The ability to obtain and maintain a US security clearance. U.S. citizenship is required as only U.S. citizens are eligible for a security clearance

Qualifications We Value:

• Master’s or Doctoral Degree in Electrical Engineering or related engineering curriculum
• Broad background in theory and techniques of microwave/mm-wave circuits, design, and test
• Experience in thermal modeling and analysis.
• Experience of different topology trade-offs, process and active/passive component selection, system/sub-system level, gain-loss analysis and flowing down requirements from the system to the component level
• Layout experience in Mentor Graphics’ Xpedition, Cadence Virtuoso or AutoCAD
• Experience with analytical tools such as Matlab, Python, or JMP
• Experience with microwave testing techniques, including using spectrum analyzers, Real-time Spectrum Analyzers (RSAs), Vector Network Analyzers (VNAs) and Performance Network Analyzer (PNAs)
• Experience with GaAs and/or GaN MMIC devices
• Current DoD Secret level security clearance

What We Offer:

Our values drive our actions, behaviors, and performance with a vision for a safer, more connected world. At RTX we value: Trust, Respect, Accountability, Collaboration, and Innovation.

As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote.

RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans’ Readjustment Assistance Act.

Privacy Policy and Terms:

Click on this link to read the Policy and Terms

Date Posted:

Country:

Location:

Position Role Type:

U.S. Citizen, U.S. Person, or Immigration Status Requirements:

Security Clearance Type:

Security Clearance Status:

At Raytheon, the foundation of everything we do is rooted in our values and a higher calling – to help our nation and allies defend freedoms and deter aggression. We bring the strength of more than 100 years of experience and renowned engineering expertise to meet the needs of today’s mission and stay ahead of tomorrow’s threat. Our team solves tough, meaningful problems that create a safer, more secure world. 

Manufacturing Engineers develop and improve manufacturing processes by studying products and manufacturing methods. They provide premier engineering and manufacturing support expertise to enable on-time, lowest-cost hardware delivery with performance and reliability that exceeds customer expectations. They execute across all phases of a program including proposal capture, process development, transition to production, and production support. Manufacturing Engineers design, control, and improve the manufacturing process and system design through a collaborative effort with the value stream team. You would apply your skills to implement improvements that reduce cycle time and cost and improve productivity, while maintaining a high level of safety in the manufacturing environment and quality within the product.

What You Will Do

• Develop, maintain, and review Manufacturing Data Packages (MDPs) including assembly instructions, workflow/routing, labor standards, tool and fixture designs

• Support a manufacturing area as part of cross-functional team by guiding the production team through process troubleshooting and incorporation of engineering changes into the MDP

• Disposition non-conforming material with root cause and corrective action analysis as required

• Drive Continuous Improvement through process improvements to improve cycle time, reduce ergonomic risk to assemblers, automate, reduce costs (both direct and indirect) using CORE principles and data driven decision making

• Provide real-time technical support to manufacturers and fabricators; in-house as well as the supply base.

Qualifications You Must Have

• Typically requires a Bachelors degree in Science, Technology, Engineering or Math (STEM) and a minimum 2 years of prior relevant experience. 

• 1+ year of working in a manufacturing environment

• The ability to obtain and maintain a U.S. government issued security clearance is required. U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance.

Qualifications We Prefer

• Proficiency with CAD solid modeling tools (preference for CREO/ProE) and/or simulation tools

• Experience with designing, programming, maintaining, and troubleshooting automated tooling and machinery

• Experience with military and industry standards

• Familiarity with standard material handling practices, especially as they pertain to Electrostatic Discharge mitigation requirements

• Active DoD security clearance

• Proficient use of Microsoft Office suite (Excel, Powerpoint, Project, Word, etc…)

• Proven written and oral communication skills, including presentation skills

• Self-motivated and results oriented individual with an ability to work in a team environment and with minimal direct supervision

• Demonstrated hands-on mechanical aptitude with the ability to work across disciplines

• Innovative mindset that drives continuous improvement and keeps pace with advances in technology

• Excellent organizational skills with fine attention to detail and an ability to manage multiple tasks simultaneously

What We Offer

• Our values drive our actions, behaviors, and performance with a vision for a safer, more connected world. At RTX we value: Safety, Trust, Respect, Accountability, Collaboration, and Innovation.

• Relocation assistance is not available

Learn More & Apply Now!

Please consider the following role type definition as you apply for this role.

• Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance employees, as they are essential to the development of our products.

As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote.

RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans’ Readjustment Assistance Act.

Privacy Policy and Terms:

Click on this link to read the Policy and Terms

Date Posted:

Country:

Location:

Position Role Type:

U.S. Citizen, U.S. Person, or Immigration Status Requirements:

Security Clearance:

At Raytheon, the foundation of everything we do is rooted in our values and a higher calling – to help our nation and allies defend freedoms and deter aggression. We bring the strength of more than 100 years of experience and renowned engineering expertise to meet the needs of today’s mission and stay ahead of tomorrow’s threat. Our team solves tough, meaningful problems that create a safer, more secure world. 

Job Summary:

The RF Microelectronics/Module Design & Foundry Services Department at Raytheon in Andover, MA, is currently seeking a Principal Electro-Mechanical Engineer to develop leading-edge miniaturized 3DHI sensors and systems to enable future generation technologies across Raytheon.

The successful candidate will be a highly motivated “self-starter” who will apply strong mechanical and electrical engineering skills to implement innovative solutions to challenging design criteria. They will be involved in research efforts including initial concepts, advanced technology demonstrations, and will have the opportunity to follow product development from beginning to end, including documentation, fabrication, assembly, and test/delivery of a range of microelectronics products. This position requires strong interpersonal, written, and verbal communication skills to maintain positive relationships & satisfaction with Program leadership (Engineering and Program Management). Knowledge of semiconductor manufacturing processes and materials and prior experience working with contract manufacturers (OSATs) is highly desired.

The role requires knowledge of high-density microelectronic packaging designs including Interposers, organic substrates, wafer and chip bumping and general knowledge in areas of electronic components/devices such as ASICs and FPGAs, design of electronic packaging chassis and structures, interconnects (connectors/cables), and thermal management design of high-density electronic systems and electronic enclosures. The successful candidate will have the ability to bring new and fresh ideas to the team, with opportunities to explore research and innovation areas in a collaborative and fun team environment. Additionally, the candidate is expected to follow established procedures in creation of technical data package work products, while working closely with program management and functional supervision to ensure the overall design objectives are met.

What You Will Do:

• Work with cross-functional hardware engineering teams to develop advanced microelectronics packages including 3DHI, 3D, and 2.5D (interposer + chiplets) and novel material and process solutions for RF, digital, mixed-signal, and photonics products
• Leverage industry-leading manufacturing and novel materials to achieve new levels of electro-mechanical performance and reliability

Qualifications You Must Have:

• Typically requires a Bachelor’s Degree in a Science, Technology, Engineering & Math (STEM) Field and a minimum of   Eight (8) or more years of relevant experience (An advanced STEM degree could count for 3 years of experience) with mechanical and electrical engineering design.
• Experience performing circuit layout design using 2D CAD tools
• The ability to obtain and maintain a US security clearance. U.S. citizenship is required as only U.S. citizens are eligible for a security clearance

Qualifications We Prefer:

• A Master’s degree or PhD. in a Science, Technology, Engineering & Math (STEM) Field 
• Experience in RF circuit design, including 3D EM simulation in HFSS or similar tools
• Circuit layout design experience using 2D and 3D CAD tools (Cadence Virtuoso and/or Allegro/APD+)
• Experience and familiarity with selection and oversight for semiconductor wafer processing and finishing (plating, bumping, dicing)
• Design experience with 3D and 2.5D packaging, complex CAD/EDA software design workflows, and RF/Thermal/Digital co-design
• Experience qualifying and implementing cutting edge materials, fabrication techniques, and understanding of relevant materials used in semiconductor manufacturing and packaging
• Strong background in development, documentation, fabrication, assembly, and test/delivery of military/defense and/or commercial state-of-the-art electronic products
• Experience with designing electronics for extreme environmental requirements and design constraints
• Proficiency with 3D Mechanical CAD modeling and analysis tools (e.g., Solidworks, Creo).
• Experience in Geometric Dimensioning and Tolerance analysis for drawings
• Current DoD Secret level security clearance
• Innovative attitude to apply towards research and development of new technologies
• Excellent interpersonal and multi-tasking skills
• Excellent written and verbal communication skills
• Ability to work independently and in a team environment, including as a leader of small teams

What We Offer:

Our values drive our actions, behaviors, and performance with a vision for a safer, more connected world. At RTX we value: Trust, Respect, Accountability, Collaboration, and Innovation.

As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote.

RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans’ Readjustment Assistance Act.

Privacy Policy and Terms:

Click on this link to read the Policy and Terms

Singlewire Software, based in Madison, Wisconsin, is dedicated to shaping a future where every organization can protect its people with confidence. We deliver innovative solutions, including InformaCast critical communication and incident management software, the InformaCast Wearable Alert Badge, and Visitor Aware visitor and safety management software.

Our technology helps organizations instantly reach the right people, coordinate responses, and manage critical events - empowering schools, healthcare systems, manufacturers, enterprises, and public organizations to create safer environments.

Just as important as what we build is how we work. We're a collaborative, supportive team that cares deeply about our mission, our customers, and each other.

An exciting opportunity is available for a SaaS Account Executive to join the Singlewire team. As part of our team, you will be responsible for selling our software solutions in a specific territory. This position could be located in any large Midwest Metro Area or Madison, Wisconsin.

What You'll Do

If you are a master at reading-between-the-lines, probing into and leveraging customer requirements and selling software solutions, you'll love the challenge of this position. You should be quick and flexible to flourish in our fast-paced environment. We are looking for that ideal individual that is motivated to drive results and enjoys meeting and exceeding monthly sales goals. The job responsibilities include:

• 
  
• Convince Cisco and Partner teams to sell Singlewire solutions
  
• Develop relationships with key Cisco and Reseller representatives in the region
  
• Support and drive all direct and indirect business opportunities for Singlewire products
  
• Use knowledge of unified communications solutions to convince partners and end users to include Singlewire notification as part of the collaboration stack
  
• Train Singlewire Partner sales teams how to discuss notification with their clients in a business relevant way that will produce leads for our solutions
  
• Engage with Cisco and Partner sales teams on client opportunities
  
• Provide demonstrations of our solutions, both in person and remotely to ultimately help our sales partners to close deals
  
• Pursue direct sales opportunities and successfully perform necessary steps to close the business
  
• Attend and staff various local and national Demand Generation events throughout the year
  
• Adhere to Singlewire standards and procedures such as adherence to pricing approvals, monthly pipeline reviews, forecasts and management of CRM system
  

You May Be Right for Us If You Have:

• 
  
• A Bachelor's Degree and 4 plus years of outside selling experience in a business- to- business environment
  
• Familiarity with a fast-paced marketplace and a demonstrated ability to successfully sell solutions within it
  
• Excellent relationship building skills
  
• Strong verbal communications and business acumen skills
  
• Strong interpersonal skills for working with customers, partners and other members of the Singlewire team
  
• Dedication to detail, organization, and productive time management
  
• Ability to effectively adapt to rapidly changing technology and apply it to business needs
  
• Demonstrated ability to establish and maintain a high level of partner and customer trust and confidence
  
• Ability to sell direct and also sell with and for a channel partner
  
• Ability to travel across the multi-state region and to customer/partner events as needed
  
• Professional personal appearance and work ethic
  
• Adequate home office space if located remotely from the Madison Singlewire office
  

Other Skills That Will Make You Stand Out:

• 
  
• Experience selling through Cisco and Cisco resellers
  
• Experience with Cisco Unified Communications
  
• Knowledge of marketplace and customers in a large Mountain West Metro Area
  
• Knowledge of Notification as a business solution
  

At Singlewire, we believe what we do truly matters. We're passionate about protecting people and helping organizations respond when it counts. We're a team of collaborators who support each other, work hard toward shared goals, and celebrate successes together.

• 
  
• Monitor and maintain investor reporting and remittance deadlines established by each investor.
  
• Perform investor reporting and remitting accurately and on time to avoid penalties and/or compensatory fees assessed by the investor.
  
• Resolve reporting and remittance differences by performing loan level analysis and clearing exceptions based on each investor's requirements.
  
• Complete monthly custodial account reconciliations based on each investor's requirements.
  
• Perform daily and monthly system balancing to ensure accurate and timely remittances to investors.
  
• Understand and process various default liquidations to ensure timely remittance and reporting to investors.
  
• Periodically review and update written policies and procedures to ensure accuracy and relevance for investor reporting.
  
• Complete annual servicing recertifications as required by investors.
  
• Serve as a subject matter expert regarding all secondary market service retained servicing questions and initiatives.
  
• Uphold Nicolet's philosophy and policies by maintaining appropriate controls to ensure full compliance with applicable laws and regulations, thereby fulfilling legal responsibilities and enhancing the quality of services provided by Nicolet.
  
• Understand and communicate the value of diversity within the workplace and to work successfully with others without regard to age, gender, race, sexual orientation, ethnicity, culture, religion, disability status, socioeconomic status, or other non-job-related classification, including a commitment to Nicolet's policies on equal employment opportunities and non-discrimination with a willingness to pursue efforts of inclusion and respect toward different perspectives.
  
• Performs all other duties as assigned.
  

• 
  
• High School diploma or equivalent
  
• 2 years of mortgage servicing experience
  
• PC, phone system, general office equipment.
  
• Ability to maintain strict confidentiality.
  
• Effective verbal and written communication skills and strong interpersonal skills.
  

• 
  
• Medical, Dental, Vision, & Life Insurance
  
• 401(k) with a company match
  
• PT0 & 11 1/2 Paid Holidays
  

Build a Career That Matters with One of the World's Most Respected Employers!

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Michelin North America, Inc. is hiring a Forklift Tire Technician for Solideal Onsite Service. Together with our numerous partners worldwide, we offer customized services to meet the maintenance requirements of forklift fleets, ensuring safe operations and maximized uptime.

Let us invest in your success as you invest in ours.

Mechanical experience is preferred, but expertise isn't required. We will provide training for any skills required.

Must be 21 years or older.

Hourly wage with excellent benefits like 401(k) matching, paid time off, dental, health and life insurance! Incentive bonus opportunities.

This position is for day shift (start times may vary), 8-hour shifts with overtime available after 40 hours.

As a Forklift Tire Technician, you will give input for customer service and operational improvement. You will continuously improve the knowledge of our products and services and assume full ownership of the position function, with understanding of the role in relation to the success of the Service Center.

Must be able to pass a urine drug screen and DOT physical as a condition of an offer of employment, subject to ADA and reasonable accommodation process. Must be able to pass background check at an appropriate stage consistent with state law as a condition of an offer of employment.

• In-house and onsite installation of forklift and other material handling tires using a hydraulic tire press.
• Dismount, mount tires, and service the customer product as specified by the customer order.
• Perform preventive maintenance and ensure cleanliness of all equipment including service vehicles.
• Report to the Service Manager immediately any material that does not meet quality standards, equipment that requires maintenance, delays at customer sites, potential issues with customer equipment before servicing, accidents or concerns about safety or other potential hazards.
• Job requires regular bending, crouching, squatting, and reaching movements, and standing for prolonged periods.

• A "high school diploma" or equivalent experience.
• A valid driver's license.
• A dedication to prioritize personal safety and the safety of others.
• Punctuality and effective time management skills.
• A strong attention to detail, initiative, and critical thinking.
• Ability to work independently.
• Ability to lift up to 75 pounds required, with lift-assist available IE; forklift, Lift table, Lift Gate etc.
• Effective communication with customers on a professional level.
• Knowledge of MS Office Suite (Word, Excel, etc.) software applications and ERP system are a plus, but not required.

• In a Tobacco-free environment, including alternatives (vaping).
• In a service vehicle exposed to various noises and hot/cold conditions at customer locations (indoor/outdoor).
• In an industrial environment

Competencies Target

• Attention to Detail 3
• Customer Service Relationship 2
• Decision Making 1
• Teamwork & Collaboration 1
• Product Knowledge 2
• Networking 1
• Comply with Applicable Safety & Environment requirements 1

MISSION :

To ensure maintenance of motorized vehicle, forklifts, equipment and accessories of lifting and handling, and eventually technical coordination

Ready to Shape the Future of Innovation?

Michelin is building a world-leading manufacturer of life-changing composites and experiences. Pioneering engineered materials for more than 130 years, Michelin is uniquely positioned to make decisive contributions to human progress and a more sustainable world. Drawing on its deep know-how in polymer composite materials, Michelin is constantly innovating to manufacture high-quality tires and components for critical applications in demanding fields as varied as mobility, construction, aeronautics, low-carbon energies and healthcare.

The care placed in its products and deep customer knowledge inspire Michelin to offer the finest experiences. This spans from providing data- and AI-based connected solutions for professional fleets to recommending outstanding restaurants and hotels curated by the MICHELIN Guide.

Why Michelin?

• Career Growth: Personalized development plans, mentorship, and cross-functional opportunities. Unique career paths and opportunities for advancement.

• Inclusive Culture: Thrive in a diverse, supportive environment where your competencies, contributions and behaviors are recognized. Option to join one of our Connected Communities.

• Innovation-Driven: Work on projects that matter-from sustainable materials to digital transformation.

• Community Impact: Be part of a company that does what's right. We use sustainable business practices while balancing the needs of our customers and communities.

Michelin provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), political affiliation, military service, or other non-merit-based factors. Consistent with these obligations, Michelin also provides reasonable accommodations to employees and applicants with disabilities and for sincerely held religious beliefs. If you need accommodation for any part of the employment process because of a disability, please contact us at .

This position is not available for immigration sponsorship.

We build the future with people like you. Begin your career with Michelin today!

IT Support Technician – Minneapolis, MN (Onsite, Full‑Time)

Provide onsite technical support, troubleshoot hardware/software issues, and ensure smooth daily IT operations.

Key Responsibilities

• Support desktops, laptops, printers, and mobile devices
• Troubleshoot hardware, software, and network issues (Wi‑Fi, LAN, VPN)
• Install/configure OS, apps, and hardware
• Perform maintenance, updates, and break/fix repairs
• Set up new user workstations and peripherals
• Maintain asset inventory and follow ITSM processes
• Support office moves and tech refresh projects
• Escalate advanced issues to L2/L3 and document resolutions

Required Skills

• 2–5 years in IT field/desktop support
• Strong Windows OS, hardware, and basic networking skills
• Experience with AD, Office 365, and ticketing tools
• Ability to repair devices and support users
• Strong communication and independent working abilities

A candidate’s pay within the range will depend on their skills, experience, education, and other factors permitted by law. This role may also be eligible for performance-based bonuses subject to HCL policies. In addition, this role is eligible for the following benefits subject to HCL policies: medical, dental, vision, pharmacy, life, accidental death & dismemberment, and disability insurance; employee assistance program; 401(k) retirement plan; 10 days of paid time off (PTO) per year (some positions are eligible for unlimited PTO); and 10 paid holidays per year.

Disclaimer

HCL is an equal opportunity employer, committed to providing equal employment opportunities to all applicants and employees regardless of race, religion, sex, color, age, national origin, pregnancy, sexual orientation, physical disability or genetic information, military or veteran status, or any other protected classification, in accordance with federal, state, and/or local law. Should any applicant have concerns about discrimination in the hiring process, they should provide a detailed report of those concerns to for investigation.

As an ERP Application Analyst, you will be responsible for supporting, enhancing, and optimizing our Microsoft Dynamics 365 (D365) environment. This position ensures the stability, integrity, and efficient operation of ERP systems that support core business functions across finance, supply chain, manufacturing, and operations. You will serve as a liaison between business stakeholders and technical teams, translating business requirements into functional specifications, configuring the system, and supporting users through training and issue resolution. You will also play a key role in system upgrades, new module implementations, and continuous improvement initiatives, applying best practices in ERP governance and change management. Additionally, you will oversee process, policy and training documentation to ensure integrity of the system and the data within.

*Please do not apply if you don't have specific Microsoft Dynamics 365 ERP experience.

*Must be okay with on-site in Minneapolis 5 days/week to start (hybrid flexibility eventually after getting settled)

ERP System Support & Maintenance

• Provide day-to-day support for D365 users across multiple business units.
• Troubleshoot and resolve functional and technical issues, escalating to vendor partners as needed.
• Monitor system performance and ensure data integrity and security.

Business Analysis & Requirements Gathering

• Collaborate with business stakeholders to understand operational needs and translate them into system requirements.
• Conduct gap analyses and propose solutions to improve business processes using D365 capabilities.
• Document functional specifications, workflows, and use cases.

System Configuration & Enhancements

• Configure D365 modules (e.g., Finance, Supply Chain, Manufacturing, Procurement) to meet business requirements.
• Support the development and testing of customizations, workflows, and reports.
• Participate in system upgrades, patching, and new module rollouts.

Training & User Enablement

• Develop training materials and deliver user training sessions.
• Promote user adoption and ensure consistent use of ERP best practices.
• Serve as a subject matter expert (SME) for D365 functionality.

Project Participation

• Contribute to ERP-related projects, including new implementations, integrations, and process improvements.
• Work closely with project managers, developers, and external consultants to deliver solutions on time and within scope.
• Assist in testing, validation, and deployment of new features and enhancements.

Data & Reporting

• Support data migration, cleansing, and validation activities.
• Develop and maintain reports and dashboards using Power BI or D365 reporting tools.
• Ensure compliance with data governance and reporting standards.

Compliance & Documentation

• Maintain system documentation, including configuration guides, process flows, and support procedures.
• Ensure compliance with internal controls, audit requirements, and regulatory standards.

What we’re looking for

• A bachelor’s degree in Information Systems, Business Administration, or commensurate experience.
• 3–5 years of ERP support experience, including 2+ years working hands-on with D365.
• A strong grasp of business operations - especially in finance, supply chain, or manufacturing.
• Familiarity with Power Platform tools like Power BI and Power Automate? That’s a big plus.
• Sharp analytical thinking, clear communication, and a knack for solving complex problems.
• The ability to tailor your message—whether you're talking to execs, end users, or vendors.
• A customer-first mindset and strong interpersonal skills that build trust and drive results.
• Experience working with and guiding external vendors to deliver solutions.
• A talent for translating user needs into smart, scalable system requirements.
• Comfort with database servers and understanding how data flows through systems.
• Bonus points for experience in manufacturing or chemical environments, especially with Operational Technology (OT) systems like DCS, MES, CMMS, SPC, or LIMS.
• A collaborative spirit and the ability to juggle multiple priorities across cross-functional teams.

Nice to have

• Understanding of software integration methods (APIs, scripting, etc.)
• Exposure to machine learning models or optimization tools used in materials R&D
• Familiarity with SQL databases and reporting preferred.

Job Title: Business Systems Analyst - PowerBI and ERP

Location: Fridley, MN (Hybrid)

Industry: Manufacturing

Salary Range: $75,000–$85,000

If you thrive in a hands-on, fast-paced environment where no two days are the same, this role is for you. As a Business Systems Analyst, you’ll be the go-to expert for ERP support, data management, and business reporting — bridging the gap between technology and operations to keep things running smoothly and efficiently.

What You’ll Do

• Support and enhance ERP systems, driving integrations, updates, and process improvements.
• Gather requirements and translate business needs into smart, scalable solutions.
• Build, automate, and maintain BI reports and dashboards for key decision-makers.
• Develop small applications, scripts, and tools that optimize ERP usability.
• Partner with cross-functional teams on data integrity, project initiatives, and process governance.
• Tackle day-to-day support issues while spotting opportunities for long-term system upgrades.

What You Bring

• Bachelor’s degree in Business, Computer Science, or a related field.
• 1–3 years of experience in ERP support, BI reporting, or business analysis.
• Working knowledge of ERP systems (SAP, Oracle, Microsoft Dynamics; Infor Visual a plus).
• Skills in SQL, Power BI, and scripting (Python, VBScript, PowerShell, or C#).
• Strong communication, problem-solving, and organizational abilities — and a drive to take ownership.

This is a great fit for someone who enjoys variety, solving puzzles, and shaping the way data and technology empower a manufacturing team.

Job Title:

SAP Concur Configuration & Testing Consultant

Location:

Minneapolis, Charlotte, Chandler - Hybrid (3 days/week in office)

Contract Type:

12 months (possible extension) | Full-time (40 hrs/week)

Pay Rate: $60/hr to $65/hr

Role Summary:

Seeking an experienced SAP Concur consultant to lead configuration, integration, and testing for global Travel & Expense (T&E) deployments. This role focuses on advanced Concur setup, API integrations, and rigorous testing for multi-country rollouts.

Key Responsibilities:

• Support Configurations of SAP Concur modules: Expense, Budget, Request, Invoice, Cash Advance, Intelligence/Cognos
• Implement policies, localization, tax rules, travel allowances, and credit-card integrations
• Develop and execute unit, integration, and UAT test plans; create test scripts and manage defect resolution
• Support integration with upstream and downstream applications such as Workday, PeopleSoft Financials, General Ledger, AppZenn, American Express and middleware using Cognos reporting, data uploads, API’s and downloads
• Prepare end-user documentation, deliver training, and provide support post-go-live

Required Experience:

• 5+ years in SAP Concur configuration and testing (Expense, Request, Invoice)
• Proven track record in global implementations and rollouts
• Strong knowledge of API integrations, credit-card feeds, and middleware platforms
• Expertise in test strategy development, UAT execution, and defect management

Preferred Skills:

• Familiarity with Agile/Scrum methodologies
• Experience with Cognos reporting, localization, and compliance for multi-country deployments
• Knowledge of Workday/SuccessFactors and Oracle integration patterns
• Knowledge of AppZen audit application and integration
• Knowledge of American Express Global Travel integrations

Position Type:

  Administration-Licensed/Assistant Superintendent

Location:

  Educational Service Center

Date Available:

  07/01/2026

Application Closing Date:

  03/08/2026

Submit an application:

Job ID: 31637 

General Purpose of Job: The Assistant Superintendent—Leadership, Teaching, and Learning—supports the district's mission to inspire and prepare all students with the confidence, courage, and competence to achieve their dreams, contribute to their community, and engage in a lifetime of learning by serving as a key member of the executive leadership team that plans, directs, and coordinates strategic actions aligned with district goals. The position provides system-level leadership for all E-12 schools and program sites, with specific oversight of initiatives and services as assigned by the Superintendent of Schools. The Assistant Superintendent represents the district at the local, state, and national levels and leads efforts to enhance academic achievement, operational effectiveness, and equity across the system.

Osseo Area Schools is where students discover opportunities, build confidence, and prepare for bright futures. From early childhood to high school, we offer experiences inside and outside the classroom that help students grow into curious, capable and connected learners. As Minnesota's fifth-largest school district, we proudly serve eight communities—including Brooklyn Park, Brooklyn Center, Maple Grove, Osseo, Plymouth, Corcoran, Dayton and Rogers—and offer specialized magnet programs in the Arts, STEM, STEAM, Health Science, and International Baccalaureate. With a student body representing over 100 languages and cultures, our schools reflect the global community, creating an inclusive, enriching environment that prepares students for today's world and tomorrow's opportunities. Our 21,000+ students learn across seventeen elementary schools (PreK-5), four middle schools (6-8), three senior highs (9-12), an area learning center (9-12), a fully-online school (6-12), two early childhood centers, and an adult education center.

Learn more about Osseo Area Schools here!

Essential Duties and Responsibilities:

Achieves strategic objectives by leading and representing the district at the executive level.

• Supporting the superintendent, as a member of the Executive Leadership Team, in coordinating action to achieve the mission.
• Serving as the acting superintendent in the absence of the superintendent.
• Representing the perspectives, needs and interests for Leadership, Teaching and Learning.
• Working collaboratively with leaders in Human Resources and Business Services, Community Engagement, Instructional & Information Technology, Communications and with the General Counsel to achieve the mission of the school system.
• Representing the school system at the national, state, and local level.
• Participating in all School Board meetings and work sessions.

Ensures a collaborative culture by fostering trust, professionalism, and effective teamwork across the district.

• Adhering to the organization's core values.
• Practicing the language distinctions and promise keeping associated with leadership.
• Demonstrating trustworthiness (care, competence, sincerity, reliability).
• Designing and facilitating effective meetings.
• Establishing effective relationships with colleagues, students, families, staff, and community members in order to influence action.
• Setting standards for professional interactions and holding others accountable to the standards.
• Providing support and direction to direct reports.
• Ensuring that collaborative teams are setting standards for their area of work, examining data regarding effectiveness, and taking action to meet the standards.
• Working collaboratively with system administrators to achieve the system's mission.
• Responding to concerns and inquiries from parents/guardians, staff and community members.
• Demonstrating a professional demeanor.
• Serving on committees as needed and/or assigned.

Ensures improved student achievement by driving equitable, evidence-based practices and systems of continuous improvement.

• Demonstrating leadership for racial equity.
• Overseeing the design, implementation, and continuous improvement of curriculum to meet the Minnesota Academic Standards and the needs of students.
• Ensuring effective instruction.
• Evaluating programs and practices using data.
• Ensuring that collaborative teams are setting standards, examining data, and designing interventions for students who have already met and who have not yet met the standards.
• Providing student support services to meet the needs of students.
• Supervising and evaluating site and system leaders.
• Providing professional development for leaders that is both job embedded (finances, budgeting, personnel, staffing, student discipline, staff evaluation) and organization embedded (systems thinking/action, instructional leadership, collaborative problem solving, learning organization).
• Providing professional development for teaching and support staff.
• Visiting schools regularly.
• Leading new initiatives to improve student achievement.
• Reducing suspensions from school and eliminating the racial disparity within the suspensions.
• Overseeing the program of extracurricular activities.
• Serving as the catalyst for site continuous improvement.

Ensures effective organizational management by providing strategic operational leadership and oversight.

• Collaborating with staff and local law enforcement officials to maintain a safe and healthy learning environment.
• Providing direct instruction in student management practices to ensure alignment with board policies and to maintain consistency in practices across sites.
• Allocating human and financial resources to accomplish our mission.
• Promoting a positive image of schools and the school system.
• Maintaining current understanding of laws, policies, and employment contracts which impact schools.
• Setting standards for effective operational practice as necessary.
• Effectively communicating operational management procedures and practices.
• Coordinating the work of principals, directors, assistant principals, coordinators and other management personnel to ensure organizational effectiveness.
• Evaluates and supervises building principals and other staff, including hiring, coaching, managing performance, and—in consultation with human resources—administering disciplinary action.

Completes other duties as assigned by the Superintendent.

Qualifications for the position:

• Master's degree in Educational Administration with an emphasis in instructional programming (E-12). A doctorate degree is preferred.
• Seven (7) to ten (10) years of experience in educational administration, including leadership as a principal and/or central office administrator.
• Must possess a valid Minnesota Superintendent license.

Salary: Pay Grade 127, $206,677 to $237,679 annually

FTE: Full-time, 260/261 workdays per year

Desired start date: July 1, 2026

Applications are due by Sunday, March 8, 2026 at 11:59 PM. Key dates for this search process include:

• Thursday, April 2, OR Friday, April 3, 2026
• Tuesday, April 7, 2026
• Wednesday, April 15, 2026

Physical Demands:

Sedentary Work: Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull, or otherwise move objects. Work involves frequent sitting, talking, hearing, and the use of hands to operate a computer and standard office equipment. The employee may occasionally stand, walk, reach with hands and arms, or stoop. Visual acuity is required for reading and preparing documents, viewing a computer screen, and performing administrative tasks with precision. The position also requires the energy and stamina necessary to fulfill the demands of educational leadership in a dynamic school district environment.

Working Conditions:

Work is performed in a standard office setting located within school buildings or district administrative facilities. The position involves minimal exposure to environmental hazards or physical risks. Tasks are typically conducted in climate-controlled spaces equipped with appropriate technology and resources. The work is highly deadline-driven, often requiring management of multiple priorities and frequent interaction with school leaders, staff, students, families, and community stakeholders.

Osseo Area Schools offers:

• Meaningful and impactful work
• Opportunities to grow professionally
• A variety of benefits
• ...and more! 

Equal Employment Opportunity Statement: 

Osseo Area School District ISD 279 is an Equal Opportunity, and veteran-friendly employer. Osseo Area School District ISD 279 ensures equal employment opportunities regardless of race, color, creed, sex, gender identity, color, marital status, national origin, religion, age, sexual orientation, status with regard to public assistance, or disability. Osseo Area School District is committed to a workforce that reflects the diversity of the district and strongly encourages persons to apply who can strengthen our diversity. For more information, view the District's Equal Opportunity and Prohibition Against Discrimination, Harassment and Violence Policy. 

Veteran's Preference: If you are an eligible veteran, please submit a legible copy of your DD214 with your application. 

Accommodation: If you have a disability that requires an accommodation during the selection process, please email Human Resources at   or call 763-391-7007.

Background Check Process Upon Conditional Offer: 

Background checks are conducted upon receiving a conditional offer. Employees must complete a background check and are responsible for the background fee. A passing background is required. Criminal convictions are reviewed on a case-by-case basis.

Join our team at Twin City Staffing as a lead mechanical assembler on the 2nd shift! We’re looking for a motivated and detail-oriented individual to lead, train, and support assembly workers while ensuring production goals and quality standards are met.

Location: Coon Rapids, MN

Wage: $24.25+/hr. Depending on experience

Hours: 3:30 pm – 2 am, Monday -Thursday

Benefits of the lead mechanical assembler:

• 401(k) with matching
• Dental, health, and vision insurance
• Life insurance
• Paid time off
• Parental leave
• Employee assistance and discount programs
• Flexible spending and health savings accounts
• Retirement plan
• Tuition reimbursement
• Referral program

Duties of the lead mechanical assembler:

• Lead and train employees in all assembly stations
• Follow assembly instructions and blueprints
• Measure, fit, adjust, and install parts and components
• Use hand and power tools to assemble machine models
• Operate and tend assembling equipment
• Inspect parts and finished assemblies to ensure quality standards are met
• Move and handle materials using manual and electric pallet jacks
• Maintain accurate paperwork and production records

Requirements of the lead mechanical assembler:

• Over one year of cross-functional mechanical assembly experience
• Strong blueprint reading/understanding
• Ability to read a tape measure
• Able to lift 70+ lbs.
• Ability to work independently in a fast-paced team environment
• Pass pre-employment drug screen and background check

Additional Information:

Please send your resume for immediate consideration! To learn more about this 2nd shift lead mechanical assembler position, contact Zach at 763-220-7052.

EOE: Twin City Staffing is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Lead Installation Technician – AVL Systems

Location: MN (Travel Required)

Employment Type: Full-Time

Our client is seeking a Lead Installation Technician to oversee the installation of professional audio, video, and theatrical lighting systems in performance venues, commercial facilities, and houses of worship. This role combines hands-on technical work with crew leadership, ensuring installations are completed safely, efficiently, and to industry standards.

Responsibilities

• Lead installation of AVL systems including audio, video, and theatrical lighting equipment
• Direct and coordinate small installation crews (2–5 technicians) onsite
• Install, troubleshoot, and maintain AVL systems using industry best practices
• Read and interpret CAD drawings and construction documents
• Coordinate with project managers, designers, electricians, and general contractors
• Document installation progress and maintain quality standards
• Provide basic client training and system handoff support
• Prepare tools, equipment, and installation materials for job sites
• Maintain organized shop and installation areas
• Support occasional live event or production work as needed

Qualifications

• 3–7 years of AVL installation experience
• Ability to read schematics and construction drawings
• Experience with cable fabrication, rack assembly, termination, and system installation
• General construction knowledge including mounting equipment and working within finished spaces
• Strong communication skills and ability to interact with clients onsite
• Working knowledge of theatrical rigging preferred
• CTS certification or Power Limited Technician license preferred
• Ability to lift up to 75 lbs., work at heights, and travel for projects

Benefits

• Health, dental, retirement, life, and disability insurance
• Company vehicle provided for work use
• Competitive hourly compensation based on experience

About Theater Outsource

is the entertainment industry’s dedicated recruiting partner — connecting top-tier talent with the companies that bring stages, venues, and experiences to life. From lighting and rigging to AV, scenic, and systems integration, we specialize exclusively in entertainment technology.

We work with manufacturers, integrators, and production companies nationwide — delivering permanent placements with no upfront cost and a 90-day guarantee.

We deliver the Talent.

We’re seeking a Survey Programmer or Senior Survey Programmer to program and manage our surveys in Forsta Plus. This is a great opportunity to use your skills to make a positive social impact. Work for an independent evaluation consulting company on projects in public health topics such as tobacco control, chronic disease prevention, systems change, and health equity. We welcome applicants from anywhere in the U.S., with the option to work remotely or from our Minneapolis office.

In this role, you’ll play a crucial role in delivering survey projects that inform and improve public health programs. You’ll be responsible for programming, testing, quality assurance, deployment, and data management. You’ll work closely with project managers to design and build surveys for web and phone and troubleshoot technical issues. If you’re tech-savvy and passionate about survey programming, this might be the role for you!

This position can be full-time or part-time and offers competitive compensation and excellent benefits.

Responsibilities

• Program, test, and launch complex surveys with logic, piping, and customization using Forsta Plus.
• Oversee the successful execution of rolling program evaluation survey studies and statewide surveillance, ensuring high-quality performance and efficiency.
• Optimize surveys for responsiveness and compatibility across devices and browsers.
• Program settings for effective web and CATI surveying, including writing scheduling scripts for interviewers.
• Drive the transition from the current CATI system to Forsta Plus, including the development and initialization of associated processes.
• Manage data flows in and out of Forsta Plus.
• Serve as a technical leader responsible for identifying gaps and troubleshooting issues.
• Monitor and report on survey metrics (e.g., response rates, quality control measures) and use data to drive improvements.
• Collaborate closely with project managers to ensure surveys meet project goals.
• Develop and document survey protocols, processes, and standard operating procedures.

Qualifications

• 4+ years of experience in survey programming, experience with Forsta Plus (Decipher or Confirmit) is preferred. 8+ years for the Senior Survey Programmer position.
• Proficiency in HTML and CSS
• Strong understanding of survey logic, skips, and start/end blocks
• Excellent attention to detail and commitment to accuracy
• Experience managing data flows and databases
• Strong technical and troubleshooting skills

Oracle Cloud ERP – Project Portfolio Management (PPM) Lead (Managing Consultant+)

Location: Remote or Hybrid / Elire LLC | Minneapolis, Minnesota, United States

Employment Type: Full-Time / W2

Work Status: US Citizenship is Required

About Elire & The Role

Elire is a continuously growing technology consulting firm delivering Oracle Cloud, PeopleSoft, Kyriba, and other enterprise solutions across the full spectrum of enterprise business needs. We partner with organizations across industries to modernize finance, procurement, treasury, and HR/HCM operations through thoughtful design, expert delivery, and long-term partnership.

We are seeking an experienced Oracle Cloud ERP Project Portfolio Management (PPM) Lead (Managing Consultant+) to lead end-to-end Oracle Cloud Project Portfolio Management (PPM) implementations, guide clients through project financial and operational transformation, and serve as a functional authority across the full project lifecycle — from project setup and planning through cost collection, billing, and project financial management.

Our team operates with a collaborative, high-accountability mindset — staying hands-on where it matters and supporting one another to ensure client success. At Elire, you’re never on an island — you’re part of a team that values ownership, trust, and results.

This role is designed for a leader who can facilitate executive-level design conversations, translate complex project and financial requirements into scalable Oracle Cloud solutions, mentor consultants, and own delivery excellence from kickoff through go-live and stabilization.

What You’ll Do

Delivery Leadership

• Lead end-to-end Oracle Cloud ERP Project Portfolio Management (PPM) implementations, acting as the functional lead for the Projects workstream throughout complex engagements.
• Facilitate discovery, requirements gathering, and solution design workshops.
• Translate business requirements into scalable Oracle Cloud configurations aligned with best practices.
• Own configuration oversight, validation, testing strategy, and deployment readiness.
• Guide clients through change management and project financial process transformation.

Functional Expertise Across Project Portfolio Management (PPM)

Lead and configure across modules including:

• Project Financial Management
• Project Costing
• Project Billing
• Project Contracts
• Project Foundation & Project Setup
• Project Budgeting & Forecasting
• Project Resource Management
• Capital Projects / Capital Asset Tracking

Governance, Integration & Optimization

• Ensure solution alignment across Financials, Procurement, and other ERP workstreams.
• Evaluate and scope Change Requests (CRs), including impact to timeline and budget.
• Oversee project-related data migration, integrations, and reporting requirements.
• Identify opportunities for automation, financial control improvements, and project lifecycle efficiency.

Client & Practice Leadership

• Serve as a trusted advisor to Finance, PMO, and IT leadership.
• Provide clear executive-level updates and proactively manage scope and risk.
• Mentor consultants and elevate overall delivery quality.
• Support RFP responses, solution positioning, and level-of-effort estimates.
• Contribute to practice growth and thought leadership initiatives.

What You Bring

• 6–10+ years of ERP implementation experience
• 3–5+ years of Oracle Cloud ERP Project Portfolio Management (PPM) implementation experience
• Multiple full lifecycle Oracle Cloud implementations as a PPM Lead or Senior Functional Consultant
• Deep expertise in project accounting, project costing, billing, and project financial management
• Strong workshop facilitation and stakeholder management skills
• Experience leading client-facing functional workstreams
• Ability to balance strategic advisory responsibilities with hands-on system leadership
• Bachelor’s degree or equivalent professional experience

Preferred Qualifications

• Oracle Cloud Project Portfolio Management (PPM) Certification
• Experience in professional services, public sector, higher education, or capital project environments
• Experience integrating PPM with Financials, Procurement, and Payroll
• Experience with data conversion and integration methods (FBDI, REST/SOAP)
• Reporting experience using OTBI and BI Publisher

How You Operate

You:

• Take ownership of outcomes, not just tasks
• Communicate confidently with executives and functional teams
• Anticipate and mitigate risks before they escalate
• Stay hands-on where it matters
• Elevate teammates and strengthen overall delivery quality
• Bring structure and accountability without unnecessary bureaucracy

Why Elire

At Elire, you’re not on an island. You’ll be supported by a dedicated sales and marketing team, collaborative leaders, and teammates who genuinely have your back. We operate with a one team, one goal mindset and take pride in delivering high-quality work together.

You’ll have opportunities to expand into additional functional areas, pursue leadership and advancement paths, and participate in additional income opportunities through sales and recruiting commissions available to all employees.

Elire is a Certified Partner of Oracle Cloud, PeopleSoft, Kyriba, and FIS. Founded in 2005, we are a Minneapolis-based consulting firm with a national footprint and more than 100 clients across the public sector and Fortune 500 financial services and utilities industries.

If this role aligns with your experience and interests, we encourage you to apply and start the conversation. Elire is proud to be an Equal Opportunity Employer. We encourage all qualified candidates to apply.

Job Description:

L1 Service Desk Analyst (5–6 Years Experience)

NOTE: Candidate must speak both English and Spanish

Resource required in Minneapolis who can travel if needed or at least once a week

Start- immediate

full time remote - with ability to travel if needed or can go to Sleepy Eye once a week.

Duration-1 year

Role Overview

• Act as the first point of contact for all IT-related incidents, service requests, and user inquiries

• Deliver high-quality, customer-focused support across enterprise IT environments

• Ensure first-call resolution wherever possible and effective escalation when required

Key Responsibilities

• Provide Level 1 technical support via phone, email, chat, and self-service portal

• Log, categorize, prioritize, and resolve incidents and service requests in the ITSM tool

• Troubleshoot issues related to:

o Windows and macOS end-user devices

o Microsoft 365 (Outlook, Teams, OneDrive, SharePoint)

o Active Directory (password resets, account unlocks, group access)

o VPN, network connectivity, Wi-Fi, and printer issues

• Perform initial diagnosis and resolution using knowledge articles and SOPs

• Escalate unresolved incidents to L2/L3 teams with accurate documentation

• Follow ITIL-based incident, request, and problem management processes

• Meet or exceed defined SLAs, OLAs, and KPIs (FCR, AHT, CSAT)

• Provide user communication and status updates throughout the ticket lifecycle

• Participate in shift handovers and knowledge sharing sessions

• Identify recurring issues and suggest improvements or automation opportunities

• Support new user onboarding/offboarding tasks as per SOPs

• Assist in major incident calls by handling communications and ticket updates

Technical Skills & Experience

• 5–6 years of experience in an Enterprise IT Service Desk / End User Support role

• Strong hands-on experience with:

o Windows 10/11 and macOS

o Microsoft 365 & Teams administration basics

o Active Directory and Azure AD fundamentals

o Basic networking concepts (DNS, DHCP, TCP/IP, VPN)

• Experience with ITSM tools such as ServiceNow, Freshservice, ManageEngine, or similar

• Familiarity with remote support tools and endpoint management solutions

• Exposure to VDI, MFA, and endpoint security tools is a plus

Process & Compliance

• Good understanding of ITIL v3 / ITIL 4 processes

• Adherence to security, compliance, and access control policies

• Experience working in SLA-driven, 24×7 or shift-based environments

NOTE: Candidate must speak both English and Spanish

Resource required in Minneapolis who can travel if needed or at least once a week

Start- immediate

full time remote - with ability to travel if needed or can go to Sleepy Eye once a week.

Duration-1 year

Exciting opportunity! We’re seeking an experienced electrical test technician to join a growing team in Coon Rapids, MN. In this role, you'll perform hands-on electrical testing and troubleshooting of switchgear, relays, and power systems. This is a union position offering excellent benefits, a stable work environment, and opportunities for advancement.

Location: Coon Rapids, MN

Wage: $38.00 – $44.00 per hour

Hours: Monday – Friday, 7:00 am – 5:00 pm

Benefits of the electrical test technician:

• Union role with scheduled pay increases
• Medical, dental, vision, life, disability, and critical illness coverage
• 401(k) with company match
• Three weeks of PTO in your first year
• Opportunities for overtime
• Career advancement paths
• Modern, climate-controlled facility
• Newer, well-maintained equipment
• Company events and a positive work environment
• No history of layoffs – enjoy job stability!

Duties of the electrical test technician:

• Perform testing of electrical equipment, switchgear, and 3-phase power systems
• Conduct factory witness testing
• Assist with redline and schematic updates
• Test relays, circuit breakers, ATS's
• Document test results accurately
• Maintain up-to-date knowledge of electrical codes and safety standards

Requirements of the electrical test technician:

• 2+ years of experience testing electrical equipment and systems
• Ability to read schematics and blueprints
• Understanding of electrical theory, controls, and low/medium voltage systems
• Experience with PLC/HMI preferred, but not required
• Diesel generator power control experience a plus

Additional Information:

Apply today! To learn more about this electrical test technician position, contact Matt at 763-571-7077.

EOE: Twin City Staffing is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.