Jobs in Allen Tx Remote

Base salary starting at $48,000 annually, plus 5% performance-based monthly bonus incentive. This role is full-time, in-office in Plano, Texas.

The Seat Shop is the authority in Factory-Match Replacement Seat Covers and Foam Cushions for full-size trucks and SUVs. In simple terms: we help our clients fix their torn-up seats and enjoy their ride again.

Back in 2006, two brothers with a big dream and a little extra cash started this business out of their garage. Almost 20 years later, we’ve grown into a team of over 40, manufacturing and selling our own automotive products that look, fit, and feel just like the factory originals.

We’re heading into another exciting year of growth, and we’re looking to expand our Customer Service division with a full-time, in-house Customer Care Specialist at our Plano, Texas headquarters.

Why This Role Matters

When you join The Seat Shop crew, you’ll become a key part of a small, high-impact team that keeps our retail and wholesale clients happy by providing a smooth buying experience. We serve:

• Individual consumers who would rather repair their seats than spend $60–70k on a new truck.
• Upholstery shops who rely on our products to save time and serve more clients.
• Online retailers who carry our products to expand their inventory.

Each group is essential to our success, and this role ensures they get the same outstanding service as the quality of the products we build.

Responsibilities

• Deliver excellent customer care via phone, email, chat, text, and social media.
• Stay sharp on product and vehicle knowledge through our in-house training and tools.
• Proactively reach out to clients when orders need clarification, correction, or are experiencing delays to provide solutions.
• Ensure the order flow between internal systems stays accurate and complete.

Our Culture

At The Seat Shop, we value passion, humor, and yes—good hygiene. Additionally, we rely on our five key principles to guide us:

• Work hard, be honest, and take care of each other.
• Consider every client a friend and treat them accordingly.
• Be obsessed with customer service. Be someone who people look forward to doing business with.
• Offer only the highest-quality products and services to our clients and accept nothing less from our business partners.
• Enjoy what you do! Life is too short to be miserable at work!

What We’re Looking For

• Strong verbal and written communication skills (comfortable chatting with anyone).
• A natural problem-solver who sees things from the customer’s perspective.
• Detail-oriented, organized, and precise (you notice what others miss).
• General familiarity with truck and SUV makes and models (not required, but helpful).
• Basic tech skills (typing, Microsoft Office/Google Drive).
• A friendly, dependable teammate (quirky is fine, creepy is not).

What Will Put You at the Top of the List

Automotive parts counter experience – If you’ve worked at a dealership, auto parts store, or similar role, we want to hear from you.

Nice to Have, but not Required

Bilingual English/Spanish – If you’re fluent in both languages, that's a valuable skill for our customer care team.

Perks & Benefits

• Competitive salary, benefits, and insurance package.
• Growth opportunities through performance-based bonuses and raises.
• Relaxed, casual dress code (t-shirts and jeans/shorts welcome).
• Office dogs (Ranger and Maverick) who will love you unconditionally.
• Stocked breakroom with drinks and snacks.
• Legendary company parties.
• More knowledge about auto upholstery than you ever thought possible.

How to Apply

If you’re excited to work hard alongside a close-knit team, and the idea of talking truck seats all day sounds like fun, we’d love to hear from you.

Smash that apply button to submit your application, and please consider sending a short message explaining why you’d be a great fit. Seriously, your application will be reviewed by a real human.

Don’t forget to mention if you have parts counter experience; that experience will put you at the top of the stack!

Title- Agile Business Analyst

Location: TX/Plano

Required Skills:

Agile Experience: Demonstrated experience working within Agile frameworks (Scrum), with a focus on delivering high-quality outcomes.

Technical Expertise: Strong understanding of software development processes and experience with system integrations. Proficiency in SQL and PL/SQL is

Tools Proficiency: Familiarity with JIRA and Confluence for project management and Documentation: Experience with Microsoft tools for reporting and da

Analytical Skills: Proven ability to analyze complex business problems and conduct thorough gap and impact analyses.

Communication Skills: Excellent verbal and written communication skills, with the ability to convey complex information clearly to diverse audiences.

Detail-Oriented: Strong attention to detail and a commitment to delivering exceptional customer service, ensuring all project deliverables meet or exc

Preferred Qualifications:

• Experience in conducting meetings with business users and subject matter experts (SMEs) to gather requirements.

• Proven track record of collaborating with product owners to refine and prioritize the product backlog and manage scope effectively.

• Familiarity with business process management and cloud technologies.

• Previous experience in the automobile industry is preferred.

• Relevant certifications such as Certified Business Analysis Professional (CBAP), Agile Certified Practitioner (PMI-ACP), or Certified ScrumMaster (CSM) are a plus

JOB SUMMARY

We are looking for a detail-oriented individual who will be handling returned material and answer general questions regarding replacement parts’ orders and Return Material Authorizations (RMAs) status, document and process customer returns for credit or replacement, evaluations, minor repairs, validate warranty status, provisioning of basic devices per customer needs while performing warehouse duties.

Essential Duties and Responsibilities:

• Document, Sort, Evaluate, Receipt of goods in the system and Creating factory complaints on daily basis to meet customer and company expectations.
• Responsible for validating returns based against company RMA policy.
• Responsible for researching customer queries regarding their RMAs as well as working with other teams within the organization to ensure accuracy and timely receiving of customer returns.
• Inventory movement and dispositioning of returned product based on condition.
• Providing follow-up communication regarding RMAs requests as needed.
• Test, program, configure and perform minor repairs of parts.
• Performs other duties as needed for job completion.
• Projects a professional and courteous image of ASSA ABLOY Global Solutions.

Education and Work Experience Requirements:

• Three years or more working in a fast-paced customer service environment, preferably involving the return of goods and product support.
• Detail oriented with ability to focus on assigned task with minimal supervision and achieve completion in respected time.
• Must have good technical/mechanical aptitude
• Must have good interpersonal and customer service skills.
• Must be able to lift a minimum of 45 lbs.
• High School Graduate.
• Associates Degree in electronics is a plus.

Software and Technical Skills:

• MS-Windows and MS-Office Suite
• Experience with company management system such as SAP, AX Microsoft Dynamics or equivalent.
• Experience with customer service system such Service Now, Microsoft Dynamics CRM or equivalent.
• Knowledge of computer hardware, peripheral devices, and networking a plus.

Preferable electronic background:

Any working experience with the following a plus:

• Digital Voltmeter use and applications
• Basic understanding of low voltage circuits and wiring diagrams
• Solder surface mount and through hole circuit boards

We are the ASSA ABLOY Group

Our people have made us the global leader in access solutions. In return, we open doors for them wherever they go. With nearly 50,000 colleagues in more than 70 different countries, we help billions of people experience a more open world. Our innovations make all sorts of spaces – physical and virtual – safer, more secure, and easier to access.

As an employer, we value results – not titles, or backgrounds. We empower our people to build their career around their aspirations and our ambitions – supporting them with regular feedback, training, and development opportunities. Our colleagues think broadly about where they can make the most impact, and we encourage them to grow their role locally, regionally, or even internationally.

As we welcome new people on board, it’s important to us to have diverse, inclusive teams, and we value different perspectives and experiences.

Title: Senior Analyst - Asset Management

Location: Plano, TX

Job Description:

• Must have bachelor’s in accounting and experience with ERP.·
• 1+ years of experience with fixed asset accounting/lease accounting and 3-7 years of overall experience.·
• Must have Process improvement experience.·
• CPA would be nice to have.·
• Candidates with over 7 years of experience will NOT be considered, as this role is currently an individual contributor position rather than a managerial or leadership role.·
• Only finance-based assets experience would NOT be considered.

What we’re looking for:

• Client is looking for a passionate and highly motivated Asset Management Senior Analyst.·
• The primary responsibility of this role is to maintain accounting records pertaining to fixed assets, which includes ensuring compliance with GAAP when recording activities and adherence to the fixed asset capitalization policy.·
• These activities include asset data maintenance (releases, master data accuracy, depreciation, disposals, SAP Settlements, etc.), as well as financial close accuracy (journal entries, reconciliations, financial reporting, flux commentary to upper management for material variances.·
• Reporting to the Asset Management Manager, the person in this role will be responsible for ensuring accurate record-keeping and compliance.·
• This role entails managing the acquisition, tracking, depreciation, and disposal of assets, while also conducting regular audits and reconciliations.
• This position often collaborates with finance, procurement, and operations teams.

Requirements:

Qualifications/ What you bring (Must Haves):

• BS/BA in accounting, with 5+ of work experience in accounting.·
• Experience with any ERP system experience. (SAP, Oracle, Peoplesoft)·
• 1+ year of experience with fixed assets/lease accounting.·
• Strong Analytical skills with attention to detail and completeness.·
• Motivated and dependable self-started.·
• Strong verbal and written communication skills.·
• Solid time management skills, ability to handle multiple projects, meet deadlines, and function. independently in a fast-paced environment.

Who we are:

Delta, founded in 1971, is a global provider of power and thermal management solutions. Its mission statement, "To provide innovative, clean and energy-efficient solutions for a better tomorrow," focuses on addressing key environmental issues such as global climate change. As an energy-saving solutions provider with core competencies in power electronics and automation, Delta's business categories include Power Electronics, Mobility, Automation, and Infrastructure.

About the role:

Multi-functional role with responsibilities encompassing every aspect of Sales Order management. Point-of-Contact and liaison between Delta and our Customer. Comfortable operating in a fast-paced, challenging environment. Self-motivated, critical thinker, possessing a highly driven, professional mindset towards customer focus. Capable of operating independently making business decisions that align with corporate and department policies. Delta’s core goals include delivering quality products, on time with an excellent customer experience; this position is pivotal in achieving that goal.

Key Responsibilities:

• Daily, detailed order management of assigned customer accounts. Oversees sales order life cycle (po receipt, order entry, setting price points, planning, shipping and invoicing).
• Performs high-level Material Planning functions in SAP to interpret inventory positions in to plan or update Sales Orders and create Delivery Notes for Shipping Dept.
• Liaison with all internal departments…Sales, Purchasing, Production Planning, Shipping, Warehouse, RMA and Finance to guarantee our customer commitments are delivered on-time and in-full.
• Develops or updates current customer specific and departmental procedures and policies to improve efficiency and accuracy in order management and operational activities.
• Provides operational updates (Open Order, Delivery Status and Invoice Reports) to customer via customer portals, email, phone calls and regularly scheduled meetings.
• Reports to Management and Sales Team through weekly meetings using Excel re-ports; utilizing functions such as (Pivot Tables, VLOOKUP and Charts)
• Coordinates with other Delta manufacturing and warehousing facilities to schedule customer drop shipments.
• Assists Accounts Receivable and Accounts Payable teams in resolving outstanding invoice issues.

Minimum Qualifications:

• Proficient, experienced computer software user across multiple platforms. MS Office (Outlook, Excel, Word and Power Point) and ERP systems (SAP highly preferred).
• Excellent typing and data entry skills; highly focused on attention to detail and accuracy.
• Effective communication skills, both oral and written, with experience in customer facing exposure.
• Demonstrated ability to comprehend a broad range of complex issues and problem solve real-time while working with customer base.
• Established history operating in collaborative team atmosphere. Effective time management and organizational skills, with ability to prioritize critical tasks.

Preferred Qualifications:

• 1-2 years' experience in customer service or business operations environment.