Jobs in Albany, CA

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Who We Are: At Bee Genius, we thrive on innovation and pushing the boundaries -- and we are pushing the boundaries of what's possible in the HR-Tech sector. Our diverse team brings together a wealth of knowledge and experience, working collaboratively to tackle complex challenges and drive meaningful impact for organizations that hire (and that means everyone). As we continue to grow and evolve, we are seeking talented individuals who share our vision and are eager to make a lasting impact in the world of technology. We invite you to apply and start building tomorrow's teams today!

Please note: We post for these positions constantly throughout the year. Application does not guarantee interview, but your information will be reviewed by a member of our hiring team, and even if not a fit today (or no active openings) we'll keep your information on file should another role become available that is well suited for your skills.

Job Description: We are looking for a passionate and customer-centric Customer Success Manager to join our team. As a Customer Success Manager, you will be responsible for building and maintaining strong relationships with our customers, ensuring their satisfaction, and driving customer success.

Responsibilities:

• Serve as the primary point of contact for assigned customer accounts
• Understand customer needs and objectives to provide tailored solutions
• Conduct regular check-ins and QBRs to assess customer satisfaction and address concerns
• Provide product demonstrations and training to customers
• Collaborate with cross-functional teams to resolve customer issues and escalations
• Identify opportunities for upselling and expansion within existing accounts

Requirements:

• Bachelor's degree in Business Administration, Marketing, or a related field
• Proven experience in customer success or account management
• Strong understanding of customer relationship management principles
• Excellent communication and interpersonal skills
• Analytical mindset and problem-solving abilities
• Knowledge of the industry and product offerings is a plus

Salary Range: $70,000 - $100,000 per year

Please note that the provided salary ranges are estimates and can vary based on factors such as location and candidate experience.

[Customer Support / Remote]
- Anywhere in U.S.

/ $23 per hour / Medical, dental & vision / 401k
- As a Customer Service Rep at DGI Supply, you will: Handle customer and sales interactions via phone, email and tickets within the Customer Care Box; Process requests for quotations, order entry and product questions from customers; Ensure accurate order entry and timely feedback to customer inquiries; Work collaboratively with colleagues, focusing on building strong customer relationships; Stay up-to-date on company products, policies, and procedures to provide accurate and informed assistance to customers...Hiring Immediately >>

This key role drives consistency across QA systems and processes for the Clinical QA team, identifying issues and risks, escalating in a timely fashion, and aligning metrics that provide input into a compliance scorecard for Clinical programs. This leader provides insight and partners with both GCP QA staff and Clinical Operations Quality Management (OQM) to address day-to-day clinical trial operations activities focused on deviations, investigations, audit findings and CAPAs. This role operates across all the Clinical project teams and provides training with inspection readiness activities as required.

Essential Duties And Responsibilities:

• Responsible for designing and coordinating a comprehensive view and aligning standards on Quality systems across Clinical Quality Assurance.
• Assesses current state, identifies gaps, develops an action plan, implements improvements, and monitors the Quality Systems and internal processes related to GCP QA activities
• Develops, tracks, and manages periodic management reports focused on track and trend data for key Clinical and QA metrics driving the quality health of the GCP activities.
• Reviews and approves Deviations, and Corrective and Preventive Actions (CAPAs)
• Partners with other groups including Regulatory Affairs, Clinical Operations, Translational Medicine, regarding compliance issues and provides compliance guidance
• Maintains knowledge of current Health Authority regulations and standards and informs Clinical Development stakeholders of potential impact on the organization
• Represents CQA in internal presentations on quality issues, initiatives, and projects
• Identifies issues and risks and proposes options and solutions, escalating risks in a timely manner.
• Participates in identifying and implementing process and system improvements

Supervisory Responsibilities:

None

Education/Experience/Knowledge & Skills:

• Bachelor's degree in science (e.g., biology, chemistry, pharmacy, medical, mathematics, engineering, or a related field) and a minimum of 11 years of relevant experience; or,
• Master's degree in science (e.g., biology, chemistry, pharmacy, medical, mathematics, engineering, or a related field) and a minimum of 9 years of relevant experience; or,
• PhD degree in science (e.g., biology, chemistry, pharmacy, medical, mathematics, engineering, or a related field) and a minimum of 5 years of relevant experience; or,
• Equivalent combination of education and experience.

Experience/The Ideal for Successful Entry into Job:

• Minimum of 10 years relevant experience in pharmaceutical and biotech industries.
• Experience in Good Clinical Practices highly desired
• Demonstrated experience in Quality Systems including critical analysis of impact and continuous improvement processes
• Strong understanding of Quality Risk Management
• Experience using standard MS Office

Knowledge/Skills:

• Understanding of the drug development process, particularly related to QA oversight of clinical trials
• Experience in assisting in the development of business strategies, metrics, and continuous improvements
• Working knowledge of Health Authority rules and regulations
• Proven ability to manage Quality Systems, assuring completeness and acceptability as defined for GCP.
• Ability to apply Quality Risk Management in a variety of situations across Quality Systems
• Ability to influence others as part of a collaborative team and negotiate effective solutions
• Strong interpersonal and social skills
• Identifies and implements methods, techniques, procedures, and evaluation criteria to achieve results.
• Detail-oriented in execution of tasks and processes
• Implements technical solutions within quality requirements to complex problems.
• Excellent verbal and written communication skills
• Exercises judgment within defined procedures and practices to determine appropriate action.
• Provides insight and analysis of situations or data requires a review of a variety of factors.

Working Conditions:

• Environment: primarily working in laboratories or in office
• Infrequent travel may be required.

Our compensation reflects the cost of labor across several U.S. geographic markets, and we pay differently based on those defined markets. The base pay range for this position is $153,500 - $217,000 annually. The base pay range may take into account the candidate's geographic region, which will adjust the pay depending on the specific work location. The base pay offered will take into account the candidate's geographic region, job-related knowledge, skills, experience and internal equity, among other factors. In addition to the base salary, as part of our Total Rewards program, Exelixis offers comprehensive employee benefits package, including a 401k plan with generous company contributions, group medical, dental and vision coverage, life and disability insurance, and flexible spending accounts. Employees are also eligible for a discretionary annual bonus program, or if field sales staff, a sales-based incentive plan. Exelixis also offers employees the opportunity to purchase company stock, and receive long-term incentives, 15 accrued vacation days in their first year, 17 paid holidays including a company-wide winter shutdown in December, and up to 10 sick days throughout the calendar year.

The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.

Explore a career at EAH Housing. Start or continue a career in real estate development and management with EAH Housing. We are looking for talented and skilled professionals as we expand our property portfolio throughout California and Hawai`i. As a mission-based nonprofit organization and industry leader for more than 50 years, we live up to our values, and work to create opportunities to empower people to live better lives. Join us and make a difference today.

What We Offer:

We offer a comprehensive benefits package that includes medical, dental, vision, disability and life insurance, as well as a 403(b) retirement plan with a 5% match. We also offer generous vacation accrual, holiday schedule, and work schedule flexibility. We believe in work/life balance. 15 days of vacation per year (which increases based on years of service) 10 paid sick days per year 13 paid holidays Flexible Start Times (REM Onsite Positions) Competitive Salaries 403b Retirement Plan with a match to every dollar you save for retirement, up to 5% of your pay EAH Wellness Program Comprehensive Employee Medical Insurance Affordable Dental & Vision Insurance Flexible Spending Account EAP Mental Health, Financial and Legal Services $1,500 Employee Referral Program EAH University, an in-house training program

This position is for a full-time Resident Manager II to work at Estrella Vista and Cathedral Gardens, an 87 and 100-unit affordable family housing community in Emeryville and Oakland, CA. These are Tax Credit properties. Qualified Candidates must have experience with affordable housing property management. At least 2 years of experience in managing apartment community of 150 plus units. Experience in supervising team of 2 employees. Must be goals oriented and have a warm personality. Salary range: $70,000 - $104,000 per year; hiring range for new employees is generally $70,000 - $87,000 per year, DOE. Please note an offer will take into consideration the experience of the final candidate and the current salary level of individuals working at EAH in a similar role.

Company Overview:

Established in 1968, EAH Housing is one of the largest and most respected nonprofit housing development and management organizations in the western United States. EAH develops low-income multifamily housing, manages more than 222 properties throughout in California and Hawai'i, and plays a leadership role in local, regional, and national housing advocacy efforts.

EAH Housing puts its core values into action every day as our staff of 700 people serves 25,000 residents in 87 municipalities. We offer competitive wages, comprehensive benefits, professional development, and invest in our employees through extensive training programs.

Position Overview:

The Resident Manager II is directly responsible for managing the site to ensure effective fiscal, physical and social soundness. The Resident Manager oversees the day to day operations of the property including administrative, facilities and marketing.

Responsibilities:

• Collects Rent, Makes Bank Deposits, Prepares and Submits Rent Roll, Verifies Income
• Complies with HUD, TCAC or other regulations
• Maintains Waiting List, Prepares and Processes Leases
• Supervises on-site Staff of 3 or more
• Processes Evictions, Conducts Annual Inspections and Coordinates Repairs
• For HUD Properties, submits Vouchers

Qualifications:

• 2+ Years of Affordable Housing Property Management Experience
• Knowledge of HUD, TCAC, DFEH and ADA Guidelines
• Ability to Develop and Implement Budgets and Variance Reports
• Skills in Resident Problem Solving and Staff Management

Criminal Background Check Requirements:

EAH Housing conducts criminal background checks on all candidates who have received a conditional job offer. Once you have received such an offer, you will be required to submit and pass our criminal background requirements. EAH also verifies education and employment history. Any verified discrepancy (resume or online application) may delay your background check results and/or affect your eligibility to work at EAH. Please be advised that certain roles may also require fingerprinting due to legal requirements. If onsite housing is a requirement of the position, any household members over 18 years of age who will be living onsite with the candidate must also undergo a criminal background check and tenant screening. Satisfactory completion of background check and fingerprinting requirements is a requirement of employment with EAH.

Drug Testing:

EAH Housing requires all candidates who have received a conditional job offer to submit to drug testing within 72 hours from acceptance of our job offer. EAH Housing does not test for marijuana/cannabis. Satisfactory completion of drug testing is a requirement of employment with EAH.

EAH Housing is an EEO employer. CA BRE #00853495 | HI RB - 16985

Be part of our success story as a Amazon Picker/Packer to perform daily responsibilities with dedication.

Provide excellent interactions with customers and colleagues.

Work with your team to maintain efficiency and service quality.

Perks include competitive pay, flexible schedules, hands-on training, a collaborative workplace, and room for career growth.