Sales Jobs in Wadsworth, IL
38 positions found
Department Supervisors lead, train, coach and develop associates in each department to ensure customers receive excellent service and can easily find the merchandise they need.
In addition, they provide valuable input into operational and merchandising decisions to the Store Management Team and Operations Team.
Department Supervisors have strong product and operational knowledge.
Specific store departments may include Building Materials, Decor, Electrical, Flooring, Gardening, Hardware, Kitchen & Bath, Lumber, Millwork, Paint, Plumbing, Pro Account Sales, Tool Rental, Front End, Freight, Receiving, Associate Support, Special Services, and Merchandising Execution or a combination of multiple departments depending on store structure.
The Assistant Manager oversees daily store operations, including hiring, training, and scheduling team members. This role provides leadership through clear direction, goal setting, and feedback. The Assistant Manager ensures efficient operations and delivers a fast, friendly, and clean guest experience by managing staffing levels, inventory, labor, cash controls, and maintenance needs.
Manager-on-Duty / Shift Leadership
- Act as the manager-on-duty during assigned shifts in the absence of the Store Manager
- Assume full responsibility for store operations, team performance, and customer experience during the shift
- Direct, prioritize, and assign work to CSRs to ensure efficient and effective operations
- Monitor performance and provide real-time coaching, guidance, and corrective instruction as needed
- Ensure compliance with company policies, procedures, safety standards, and cash-handling guidelines
- Serve as the primary point of contact for customer issues, emergencies, and operational concerns
- Document and communicate shift activities, incidents, and follow-up needs to store management
Customer Service
- Greet and acknowledge every customer to create a welcoming environment
- Assist customers and provide product or service recommendations
- Handle customer concerns and complaints professionally and resolve issues within policy guidelines
- Escalate unresolved issues to store management when appropriate
- Monitor store activity and report suspicious behavior or safety concerns
- Communicate clearly and effectively with team members and guests
Sales and Cash Handling
- Promote customer loyalty and enroll customers in the rewards program
- Stay informed on current promotions, advertised products, and sales
- Upsell by recommending complementary or similar items
- Accurately process transactions using the POS system while following cash-handling and loss prevention procedures
- Ensure all items are scanned, paid for, and secured, especially high-risk merchandise
- Verify ID and comply with age-restricted sales laws and policies
- Ensure accurate pricing, labeling, and promotional updates
- Explain car wash programs and assist with traffic flow during peak times if applicable
Store Cleanliness and Appearance
Interior:
- Maintain clean, sanitary, and well-stocked restrooms, food service stations, and customer spaces
- Empty interior trash receptacles and keep register area clean, neat, and organized
- Respond to spills and maintain clean organized cooler and storage areas
- Ensure floors, displays, and merchandise are organized and maintained according to merchandising standards and planograms
Exterior:
- Maintain the cleanliness, safety, and overall appearance of the exterior area, including parking lot, fueling areas, entrances, and dumpster areas
- Ensure safety by shoveling and salting walkways, pump areas, and car wash entrance/exit if applicable and notifying maintenance of any lighting issues
- Maintain fuel station and dispenser areas by cleaning equipment, monitoring conditions, replenishing supplies, and reporting issues as needed
- Monitor exterior equipment and fixtures for cleanliness, functionality, and signs of damage or tampering and report issues as needed
- Perform tasks such as picking up trash, emptying trash receptacles, basic landscaping upkeep, minor painting or touch-up tasks, and spill response as needed
Operational Support
- Prepare and serve food items in accordance with food safety and sanitation standards
- Audit inventory on a regular basis; including lottery, cigarettes, other tobacco products
- Review DVR system to monitor store activity.
- Support inventory management activities including receiving deliveries, stocking merchandise, rotations, product placement, and removing expired or damaged products
- Monitor in-ground gasoline storage inventory.
- Troubleshoot and report any equipment or maintenance issues.
- Support store operations during high-volume periods, staffing shortages, or special promotions as needed
- Responsible for recruiting and training new team members
- Run daily reports, reconcile shift sheets, complete PDI reporting, and banking procedure. Responsible for transport of bank deposit to bank
- Utilize available reports and data to develop and implement plans to maximize sales to meet or exceed goals and objectives.
- Perform other duties as assigned by Store Manager
Requirements and Qualifications
- Must be available to work a minimum of 40 hours per week and provide support 24 hours per day, 7 days per week by being on duty or on call.
- Provide support and coverage to store as needed, occasionally beyond regularly scheduled work times.
- Must possess and maintain a valid driver's license
- Must have access to a reliable vehicle for banking purposes
- Basic reading, writing and math skills
- Ability to operate point of sale, store, and car wash equipment
- Ability to follow company policies, procedures, and safety standards
- Maintain proper uniform standards while on duty
- Must meet the minimum age requirements for selling alcohol in the state in which the position is located (18 years of age in Ohio, Michigan, and Wisconsin, 21 years of age in Illinois)
Education and Experience
- Must hold a high school diploma or equivalent
- Prior customer service or cashier experience
- Previous experience supervising others is preferred.
Physical Requirements
- Ability to stand or walk for extended periods of time
- Ability to bend, reach, and perform repetitive motions
- Ability to regularly lift up to 25 pounds and occasionally lift up to 50 pounds
- Ability to perform physical tasks requiring moderate exertion in varying outdoor weather conditions
Work Environment
- Fast-paced convenience store environment with frequent customer interaction
- Indoor and outdoor work conditions
Required Travel
- Banking purposes
- Assisting other store locations
- Training classes
True North is an equal opportunity employer and considers applicants without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, or any other legally protected class.
Mission/Role
Supports in the direction of all in-store activities to achieve sales and profitability targets, and to ensure long-term business growth in accordance with company philosophy and established policies and procedures. The sales lead will support the implementation of the strategic direction of their store location to achieve all objectives and projects assigned by Cole Haan while maintaining a healthy team culture and store environment.
CORE ACCOUNTABILITIES:
Deliver financial results:
- Drive financial growth by achieving sales and key KPI goals
- Assist in controlling store expenses by responsibly managing payroll, supplies, and facilities
- Coach staff to exceed individual and store goals
Build a dedicated and good-natured team:
- Support and maintain a positive store environment by leading and developing a quality store team
- Assists in training and development
- Urgently partners on performance issues
Create a culture of customer obsession that caters to the extraordinary achiever:
- Deliver extraordinary customer service through your store team
- Support and maintain visual merchandising standards consistent with company expectations
Deliver operational consistency:
- Achieve all operational objectives with regards to loss prevention, health, and safety
- Supports the team to ensure compliance of all company policies and procedures
As an Equal Opportunity Employer, Cole Haan is committed to meeting the spirit as well as the letter of the law. We have been, and continue to be, committed to Equal Opportunity Employment and equal treatment of all qualified individuals -- regardless of race, color, sex, national origin, age, religion, marital status, sexual orientation, gender identity, gender expression, veteran status, disability, or any other factors that are not job related.
Requirements
- Candidates must be at least 16 years of age
- 2 years retail experience. Specialty and or footwear retail preferred.
- Must have the availability and the ability to work a flexible schedule to meets the demands of a retail business and retail consumer which may include nights, weekends, and holidays based on business needs.
- Retail Operations knowledge including: sales, customer service, merchandising, inventory control, store budget preparation and loss prevention.
- Proficient knowledge of computer systems and ability to navigate POS and handheld systems, Microsoft Office and other solutions.
- Excellent verbal and written communication, delegation follow-up and time management skills.
- Able to accomplish multiple tasks in a fast-paced environment
- Able to work effectively with others in a team-oriented environment and provide excellent customer service
- Ability to lift, push, and pull up to 25-50 pounds occasionally
- Physical requirements include the ability to twist, bend, squat, reach, climb a ladder and stand for extended periods of time, including repetitive use of upper extremities.
At GameStop, we are committed to providing exceptional service and delivering the latest and greatest in gaming products to our customers. As a leading global retailer of video games, electronics, and gaming merchandise, we take pride in offering a wide range of products that cater to the needs and desires of gamers worldwide. Our mission is to create unforgettable experiences for our customers by constantly pushing the boundaries of what's possible. Whether you're a hardcore gamer or just starting out, we've got something for everyone. Join us in our mission to shape the future of gaming and bring the best gaming products to the world!
With moderate supervision, the Retail Keyholder assists the store management team in executing and supervising all store activities. They provide outstanding guest service experiences within a sales culture that utilizes elements of GameStop's Circle of Life buy, sell, trade, and reservation business model. This position ensures products are easily accessible and purchasable, boosts sales by sharing product and gaming knowledge with guests, maintains a clean and organized shopping environment, and fosters guest loyalty and repeat business.
Essential Job Duties And Responsibilities- Provide best-in-class guest service: promptly greet guests, respond to guest questions/concerns promptly, effectively, and courteously, assist guests in meeting their video gaming needs, inform guests about special promotions and the trade-in program, recommend additional items as appropriate, apply all selling behaviors during each transaction, and express gratitude to every guest for choosing GameStop. Prioritize guests over tasks and demonstrate this commitment by circulating throughout the store.
- Support the overall shopping environment, including visual and operational elements, and nurture guest relationships that lead to sales and repeat business.
- Process guest purchases and returns accurately via the Point-of-Sale (POS) computer system, ensuring top-notch guest service.
- Address guest comments or questions in person or on the phone, answering phone calls promptly, courteously, and professionally to ensure every guest receives top-notch guest service.
- Promote GameStop's unique guest benefits, such as the new title reservations program and the Pro Rewards guest loyalty program.
- Ensure that all areas of the store, including restrooms, are clean, organized, and merchandised according to company guidelines. Ensure all store fixtures and equipment are in proper working order.
- Complete Omni-Channel orders daily.
- Safeguard company assets through effective inventory control and loss prevention practices, including scam awareness, safety best practices, and making bank deposits as required.
- Conduct store inventory counts, stock/restock merchandise on shelves and fixtures, and move products from the stock room to the front of the store to ensure that all products in the store are represented, organized, and alphabetized on the selling floor.
- Support store management in meeting and exceeding sales, profit, and shrink goals and complete required administrative and operational duties.
- Count, balance, and reconcile daily business transaction totals accurately in the POS system. Ensure that all closeout paperwork for daily business transactions and bank deposit slips are completed correctly and accurately. Assist management in ensuring the store has sufficient cash and change for sales transactions. Make daily bank deposits following established guidelines.
- Check shipments for discrepancies or shortages and record any discrepancies in the POS system. Report any discrepancies to the Store Manager / Store Manager 2 /Assistant Store Manager as needed.
- Process defectives/recalls, and stock pulls accurately and promptly, ensuring that all boxes are properly labeled and include packing lists.
- Visually inspect associates' and leaders' packages and/or belongings at store closing or at the end of a shift.
- Supervise and delegate tasks to Sales Associates in the absence of management.
- Consistently adhere to GameStop policies and procedures, including, but not limited to, all policies and procedures in the Associate Handbook and the Code of Standards, Ethics & Conduct.
- Follow all opening and closing procedures.
- Observe associate performance and provide timely and appropriate feedback to the store management.
- Must provide proof of identity and eligibility to legally work in the United States.
- Must be at least 18 years old.
- High school diploma or equivalent required.
- At least 1 year of retail sales, guest service, and/or management experience preferred.
- Video game knowledge preferred.
- Must be able to work alone, stand, and move throughout the store unassisted for up to 10 hours per day.
- Exceptional guest service skills.
- Provide genuine and friendly assistance to every guest during each visit.
- Demonstrate clear verbal and written communication and listening skills, both in person and on the phone, using spoken and written English; bilingual English/Spanish speaking and writing skills preferred.
- Work in a fast-paced, rapidly changing environment.
- Meet associate performance expectations, including attendance, professional dress, and grooming requirements.
- Operate the POS computer system and properly complete the required paperwork.
- Possess basic math skills (addition, subtraction, multiplication, division) and alphabetizing skills.
- Self-motivation and ability to work as a team to complete necessary tasks in a timely manner.
- Problem-solving skills and judgment abilities.
- Follow instructions furnished in written, oral, or diagram form.
- Deliver bank deposits following loss prevention safety guidelines.
- Work a flexible schedule, including extended hours/days as necessary, including nights, weekends, and some holidays. Minimum of 3 days/week availability.
- Remain effective under pressure and handle stress in a manner that is acceptable to others and the organization.
- Bend, stoop, reach with arms/hands, climb ladders, and lift merchandise weighing up to 30 lbs. from ground level to a minimum height of 4 feet.
- Stand and move throughout the store unassisted to provide guest service or perform tasks in any part of the store for up to 10 hours per day.
1922 - Gurnee
Job DescriptionMerchandising Execution Associates (MEAs) ensure that the products are stocked and properly merchandised to provide the customer the best possible shopping experience while always keeping safety, accuracy and efficiency at the forefront.
Supplier Experience
- Executing price changes, product rotation, and special projects designed to improve how products are displayed to the customer and to meet our suppliers needs and expectations.
Enables Sales/Enable Growth
- Execute strategies and ensure products are displayed correctly to drive sales.
- Build displays and fixtures while utilizing basic hand tools and power tools in addition to refreshing display material/signage/brochures.
Operational Commitments
- MEAs work in teams, with on-site supervision and provide service to multiple departments in the store which requires repetitive lifting, bending, and operating lift equipment.
- MEAs build and maintain strong relationships with store associates and provide superior customer service to both internal and external customers.
Day positions, Overnight positions
Full Time or Part Time
Gurnee, IL
Auto req ID_BR: 73159BR
Job Type: Merchandising
Auto req ID: 200077606
Pay Range: $16.00
The Network Trainer is responsible for executing all training and development programs throughout the network, including development and facilitation of Dunkin' Donuts and/or Dunkin' Donuts/Baskin-Robbins combo restaurants systems and new product roll-outs, food safety, and any programs specific to the Franchisee network. They maintain communication with the Franchisee and the Franchisee's Leadership Team to ensure Managers and Crew are executing standards and procedures in the restaurants. Partner with the Franchisee Leadership Team to identify and develop internal candidates and succession planning.
Responsibilities Include:
Team EnvironmentResponsible for the execution of training activities within the network
Conduct New Hire Orientation for restaurant employees
Schedule and facilitate classroom based learning for the network
Partner with Franchisee Leadership Team with succession planning
Operational ExcellenceCreate and maintain a people first culture in the restaurant
Monitor, follow up and report training progress
Conduct on the job training and retraining
Ensure a safe, secure, and healthy work environment for safety, food safety, and sanitations guidelines; comply with all applicable laws
Ensure Brand standards, recipes and systems are executed
Prepare, complete and follow up on action plans for implementing production, productivity, quality and guest service standards and identify systems to drive performance
Conduct restaurant assessments
ProfitabilityIdentify and support systems to control costs
Ensure tools and systems are in place to roll out new products, systems and processes
Support sales goals by tracking results, identifying gaps and recommending solutions
Skills/QualificationsAssociate's degree in related field or equivalent in education and experience
Fluent in English
Microsoft Office proficiency
Facilitation and presentation skills
Written and verbal communication skills
CompetenciesGuest FocusUnderstands and exceeds guest expectations, needs and requirements
Develops and maintains guest relationships
Displays a sense of urgency with guests
Seeks ways to improve guest satisfaction; asks questions, commits to follow-through
Resolves guest concerns by following Brand recommended guest recovery process
Passion for ResultsSets and maintains high standards for self and others, acts as a role model
Consistently meets or exceeds goals
Contributes to the overall team performance; understands how his/her role relates to others
Sets, prioritizes and maintains focus on important activities
Reads and interprets reports to establish goals and deliver results
Seeks ideas and best practices from other individuals, teams, and networks and applies this knowledge to achieve results
Problem Solving and Decision MakingIdentifies and resolves issues and problems
Uses information at hand to make decisions and solve problems; includes others when necessary
Identifies root cause of a problem and implements a solution to prevent from recurring
Empowers others to make decisions and resolve issues
Interpersonal Relationships & InfluenceDevelops and maintains relationships with team
Operates with integrity; demonstrates honesty, treats others with respect, keeps commitments
Encourages collaboration and teamwork
Leads others; negotiates and takes effective action
Building Effective TeamsIdentifies and communicates team goals
Monitors progress, measures results and holds others accountable
Creates strong morale and engagement within the team
Accepts responsibilities for personal and team commitments
Recognizes and rewards employee's strengths, accomplishments and development
Listens to others, seeks mutual understanding and welcomes sharing of information, ideas and resources
Job Description:
Position Details:- Job Event, on Tuesday, March 24th from 3 PM to 7 PM
- Onsite interviews will be held at the warehouse; 9950 South Reinhart Road, Oak Creek, 53154
- Sign On Bonus: $7,500 after completion of training - (Any person who has worked for a Performance Food Group (PFG) owned company within the last 6 months is not eligible to receive this incentive.)
We Deliver the Goods:
- Competitive pay and benefits, including Day 1 Health & Wellness Benefits, Employee Stock Purchase Plan, 401K Employer Matching, Education Assistance, Paid Time Off, and much more
- Growth opportunities performing essential work to support America’s food distribution system
- Safe and inclusive working environment, including culture of rewards, recognition, and respect
Food and food service delivery drivers fulfill a critical role in the country’s food supply chain. Our delivery drivers not only make sure the customers’ products arrive at their destination at the arranged times and in good condition, but they are the face of our company – building lasting relationships with our customers!
The CDL-A Driver is responsible for driving a tractor trailer or straight truck on intrastate and interstate local, over-the-road (OTR), shuttle, and overnight and drive and drop routes for the purpose of delivering and/or unloading food and food related products to customers in a safe and timely manner and in accordance with Department of Transportation (DOT) regulations.
Primary Responsibilities:
- Communicates and interacts with customers, vendors and co-workers professionally ensuring questions are answered accurately and in a timely manner.
- Functions as a team member within the department and organization, as required, and perform any duty assigned to best serve the company.
- Performs all required safety checks (i.e., pre/post trip) including inspections of tractor/truck and trailer according to Department of Transportation (DOT) regulations; inspects tractor/truck and trailer to insure they meet company safety standards and take appropriate action as needed.
- Reports all safety issues and/or repairs required.
- Follows all DOT regulations and company safe driving guidelines and policies.
- Immediately reports all safety hazards. Inspects trailer for properly loaded and secured freight.
- Performs count check of items and check customer invoices of products that have been loaded.
- Checks and completes in an accurate and in legible fashion all required paperwork associated with freight.
- Moves tractor to the loading dock and attach preloaded trailer as needed.
- Drives to and delivers customer orders according to predetermined route delivery schedule.
- Unloads products from the trailer, transports items into designated customer storage areas.
- Performs damage control checks on items, scans, and contact supervisor about removing orders according to company policy.
- Verifies delivery of items with customer and obtain proper signatures.
- Collects money (cash or checks) where required. Loads customer returns on to trailer and secures trailer doors.
- Ensures that tractor, trailer, and freight are appropriately locked and/or always secured.
- Unloads damaged goods and customer returns and bring to the driver check-in and complete necessary paperwork. Unloads all equipment, materials and remove trash from trailers as required.
- Completes daily record of hours of service and enter in log in accordance with Federal DOT, state, and company requirements.
- Performs general housekeeping duties in tractor, loading dock area and keep trailers clear and clean as required.
- At the end of the shift secure all equipment and complete all necessary paperwork.
- Performs other related duties as assigned.
Qualifications:
• High School Diploma/GED or Equivalent• 6+ months commercial driving
• Valid CDL-A
• Must be 21+ years of age
• Meet all State licensing and/or certification requirements (where applicable)
• Clean Motor Vehicle Report (MVR) for past 3 years
• Pass post offer drug test and criminal background check
• Pass road test
• Attains or has valid current DOT Health Card and/or able to secure new DOT Health Card
• Able to hand-lift and utilize two-wheeler, lift gate and/or other equipment to move and/or stack product cases/freight of varying size and weight throughout shift; product generally ranges from between 10-35 pounds and up to between approximately 60 and 90 pounds, depending on the location
Company description
Performance Foodservice, PFG’s broadline distributor, maintains a unique relationship with a variety of local customers, including independent restaurants and hotels, healthcare facilities, schools, and quick-service eateries. A team of sales reps, chefs, consultants, and other experts builds close relationships with customers — providing advice on improving operations, menu development, product selection, and operational strategies. The Performance team delivers delicious food but also goes above and beyond to help independent restaurant owners achieve their dreams.
Awards and Accolades
Performance Food Group and/or its subsidiaries (individually or collectively, the "Company") provides equal employment opportunity (EEO) to all applicants and employees, regardless of race, color, national origin, sex, marital status, pregnancy, sexual orientation, gender identity, religion, age, disability, genetic information, veteran status, and any other characteristic protected by applicable local, state and federal laws and regulations. Please click on the following links to review: (1) our EEO Policy; (2) the "EEO is the Law" poster and supplement; and (3) the Pay Transparency Policy Statement.A leader in technology and innovation, Southwire Company, LLC is one of North America’s largest wire and cable producers. Southwire and its subsidiaries manufacture building wire and cable, utility products, metal-clad cable, portable and electronic cord products, OEM wire products and engineered products.
Value Stream Manager Summary
The Value Stream Manager is a leadership role that will be primarily focused on ensuring a safe work environment for all team members, while maintaining continuous operational execution and production of quality products that are delivered on-time to customers within established cost targets.
The Value Stream Manager will focus on eliminating waste developed in the value stream process, identifying business growth opportunities, understanding the importance of customer value created by the company, maximizing capacity to grow sales and driving lean continuous improvement.
Strategically focused and leading/driving team members in Kaizen events, problem solving activities, owning the value stream.
Key Responsibilities
- Manage all value stream related KPIs (SQDCI).
- Co-leads recordable or significant case investigations including root-cause and corrective actions.
- Responsible for ensuring the execution of findings of accident investigations and safety alerts within their value stream.
- Ensure policies and processes are deployed uniformly throughout the value stream.
- Actively leads the daily huddle process and can share information related to value stream as needed.
- Lead problem solving events and follow-up with corrective actions for completion
- Create a standard for value stream process and ensure entire team are properly trained, resourced, supplied, and managed to attain the objectives
- Develop a highly motivated and committed workforce with emphasis on the development of skills needed to accomplish safety, quality, on-time delivery, and product cost goals.
Qualifications And Experience Requirements
- Bachelor’s degree is required
- 5+ years of management experience
- Bilingual is a plus
- Lean manufacturing experience is required
- Strong MS Excel experience desired
- SAP is preferred
Benefits We Offer:
- 401k with Matching
- Family and Individual Insurance Packages (Health, Life, Dental, and Vision)
- Paid Time Off & Paid Holidays
- Long & Short-Term Disability
- Supplemental Insurance Plans
- Employee Assistance Program
- Employee Referral Program
- Tuition Reimbursement Programs
- Advancement & Professional Growth opportunities
- Parental Leave
- & More
Southwire is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law.
Location-: Chicago, IL
Duration-: 12 Months
Overview
We are seeking an associate level candidate to join our Global Business Support team who demonstrates the ability to think critically, exhibit sound judgment and thrive in a fast-paced environment. In this capacity, you will help maintain our current systems and processes so that our business can deliver optimal client service as well as project managing deliverables for the Shareholder Services organization.
OUR IMPACT
Clients Asset Management (GSAM) delivers innovative investment solutions through a global, multi-product platform. Client is one of the pre-eminent investment management organizations globally. Critical to the success of client is our ability to leverage a global team of talented professionals to define solutions and lead change across the operational infrastructure.
Within client, Shareholder Services is a global sales aligned service organization that provides high quality service and solutions to shareholders. Through their client service model, Shareholder Services enables distribution of Client investment products, provides consultative services, scale and controls, all with a focus on being accretive financially to the business.
Within Shareholder Services, the Global Business Support team associate is responsible for ensuring the continued operation of business process and system functionality across Shareholder Services globally including identification of system improvements and process enhancements, definition of business requirements, and communication with technology and other internal and external teams.
HOW YOU WILL FULFILL YOUR POTENTIAL
As a member of the Global Business Support team, you will be responsible for:
* 75% time allocation - Supporting Shareholder Services teams, vendors and clients with particular focus on system access/availability, data transmissions, and software/hardware upgrades.
* 25% time allocation - Oversee process improvement, maintenance and change initiatives throughout the entire project lifecycle including scoping definitions, requirements gathering, business requirement writing, process design, testing, and data analysis.
Primary Responsibilities:
* Resolve internal and vendor system issues that directly impact business operations and/or client interactions
* Oversee client FTP setup, testing, updates and resolve transmission issues
* Initiate vendor internal user setup for multiple vendor applications and banking portals
* Troubleshoot vendor application login issues
* Coordinate vendor hardware updates
* Recommend and drive process improvement to increase system robustness and mitigate risk of disruptions in operational workflows and client reporting
* Lead ad hoc projects within the Shareholder Services group
SKILLS & EXPERIENCE WE'RE LOOKING FOR
Basic Skills:
* Bachelor's degree required
* Exceptional communication, prioritization, organizational, time management and interpersonal skills
* Ability to work well under pressure, solve problems efficiently and multi-task in a deadline driven environment
* Demonstrates accountability and sense of urgency in achieving results/completing tasks
* Willingness to be a self-starter with excellent anticipation and strong analytical skills
* Attention to detail; strong Control/Risk mindset
* Exhibit sound judgment and integrity
* Exhibit a customer service mindset
* Flexible with hours (execute some after-hours testing)
Preferred Skills:
* Financial industry experience
* 1-3 years of financial services experience
* Project management experience
* Experience with business process improvement and business process design
* Familiarity with user acceptance testing methodologies
* Experience with Confluence, Jira, Excel, PowerPoint
What you’ll do:
The Property Manager provides exceptional customer service to attract and serve our guests and ensure that we meet our financial goals. The Property Manager would help oversee our manufactured home communities, Westwood Estates & Rainbow Lake Manor, located in the Pleasant Prairie, WI market.
Your job will include:
- Provide exceptional customer service to residents and guests, ensuring an excellent experience.
- Manage the resources and assets of the property, including buildings and amenities.
- Conduct marketing activities to attract new customers.
- Hire and manage resort employees.
- Prepare, manage, and analyze the operational budget of the resort.
- Maximize the profitability of the property.
- Maintain the resort and ensure that it’s clean and attractive.
- Partner with the marketing team to attract new guests.
- Analyze, prepare, and manage the operational budget of the resort to improve its profitability.
Your skills and experience include:
- Bachelor’s degree, or a combination of education and equivalent experience.
- 5+ years of property management experience, preferably in an RV or manufactured home community setting.
- Strong operations skills and a thorough understanding of the complexities of this position.
- At least one year of experience in customer service and exceptional customer service skills.
- Excellent skills in Microsoft Office and other web-based applications.
- Valid driver’s license, good driving record and current auto insurance.
- Experience in sales and/or marketing preferred.