Sales Jobs in Roselle Illinois

101 positions found

Director Enterprise Data, Analytics & Integration
✦ New
Salary not disclosed
Rosemont, IL 6 hours ago

Role Summary

The Director/Sr Director, Enterprise Data, Analytics & Integrations owns the enterprise data and reporting strategy for a large, distributed retail footprint (~900 locations). This leader is accountable for modernizing and operating the end-to-end analytics ecosystem—from ingestion and integration through semantic modeling, governance, and executive reporting—while partnering deeply with business stakeholders to drive measurable outcomes (sales, margin, inventory productivity, labor efficiency, customer experience).

This role builds and scales a pragmatic operating model (often a BI/Analytics “Center of Excellence” approach) to ensure consistent metrics, trustworthy data, disciplined governance, and high adoption across the organization.

Key Responsibilities

Enterprise Data & Reporting Strategy

  • Define and execute a multi-year enterprise data and reporting strategy aligned to corporate and retail operating priorities (store ops, merchandising, supply chain, finance, digital/eComm).
  • Establish a single source of truth for KPIs and retail performance management (enterprise metric definitions, hierarchies, dimensional models, semantic layers).
  • Build a roadmap for self-service analytics that balances empowerment with governance, standardization, and security (COE patterns, standards, training, adoption).

Retail Analytics Platform Ownership (Oracle Retail Insights + Power BI + Fabric)

  • Lead the functional and technical ownership of Oracle Retail Insights as a core retail BI/warehouse capability, including data sourcing, transformations, and retail-ready reporting content.
  • Own enterprise reporting and visualization strategy in Power BI, including dataset design, semantic models, performance tuning, governance, and release management.
  • Drive the adoption and operationalization of Microsoft Fabric (OneLake/lakehouse patterns, ingestion, transformation, warehousing, real-time/stream needs where applicable) to modernize data workflows end-to-end.


Integrations & Data Movement (Oracle Katalist and broader ecosystem)

  • Own integration strategy and execution to connect retail applications, legacy systems, and cloud platforms—ensuring scalable, supportable interfaces and high-quality data synchronization.
  • Establish integration standards (API strategy, event vs. batch patterns, SLAs, monitoring/alerting, incident response) and ensure resilience for store-critical and enterprise-critical feeds.
  • Partner with application owners and vendors to prioritize integration backlog and deliver at retail speed (testing discipline, cutover planning, rollout across 900 locations).

Data Governance, Quality, Security, and Compliance

  • Stand up data governance practices: data ownership, stewardship, data quality rules, lineage, controlled metric definitions, and change control.
  • Ensure appropriate security and privacy controls (role-based access, sensitivity labels where used, auditability), especially for customer/loyalty and employee-related data.

Business Partnership & Value Realization

  • Serve as a strategic partner to senior business leaders—translating business goals into analytics products and integration capabilities.
  • Build a cadence of value measurement (adoption, time-to-insight, KPI improvements, reduced manual effort) and communicate progress through executive-ready dashboards and narratives.
  • Lead prioritization across competing demands with a clear “enterprise first” lens.

Vendor / MSP Management and Financial Stewardship

  • Manage systems integrators/MSPs delivering data engineering, BI development, and integration services—ensuring quality, velocity, security, and cost control.
  • Own budgets and vendor contracts; establish outcome-based SLAs, performance scorecards, and governance routines.


Required Qualifications

  • 10+ years in enterprise data/analytics and/or integration leadership, with 5+ years managing teams and/or MSP/SI delivery.
  • Demonstrated success building enterprise reporting strategy, KPI governance, and scalable analytics operating models (COE-style governance, enablement, and standards).
  • Hands-on leadership experience with modern analytics stacks, including:
  • Power BI (semantic modeling, governance, tenant/workspace standards, enterprise rollout)
  • Microsoft Fabric (end-to-end analytics workflows across ingestion, transformation, warehousing/lakehouse, and reporting)
  • Oracle Retail Insights (retail analytics/BI, data sourcing, retail hierarchies/metrics, operational reporting)
  • Strong integration leadership: API-based integrations, ETL/ELT patterns, orchestration, monitoring, and SLAs.
  • Proven ability to influence and partner across business and technology (merchandising, store ops, supply chain, finance, digital).
  • Experience operating in a multi-site retail environment (hundreds of stores/locations strongly preferred).


Preferred Qualifications

  • Experience with Oracle retail ecosystem components and retail data models (merchandise, inventory, pricing, promotions, loyalty/customer).
  • Experience implementing or scaling a data governance program (catalog/lineage, DQ rules, stewardship).
  • Familiarity with low-code or orchestration integration platforms (including Katalist capabilities where applicable).
  • Background in product management for data/analytics (roadmaps, backlogs, adoption).


Leadership Attributes / Competencies

  • Retail-first mindset: understands store operations realities, field adoption, and the need for reliable daily metrics.
  • Operating model builder: establishes standards, governance, and enablement that scale across functions and geographies.
  • Execution + strategy: can set a vision and deliver tangible value iteratively.
  • Vendor leadership: drives outcomes with MSPs/SIs through disciplined governance and measurable performance.
  • Data trust champion: relentlessly improves data quality, reliability, and clarity of definitions.
Not Specified
Part-Time Office Administrator - Machinery Manufacturing Industry
✦ New
Salary not disclosed
Wood Dale, IL 6 hours ago

An industrial machine manufacturing company is seeking a part-time Office Administrator to join their office at their Wood Dale, IL location. This position is responsible for the daily administrative duties of the office, including record keeping, office supply management, basic AR/AP, etc., as well as for providing other general administrative support as needed.

*This is a part-time, non-exempt, W-2 contracted, onsite position.

**Schedule: 4 days per week, 9:00am – 3:00pm (1-hour lunch break)


Duties and Responsibilities of the Part-Time Office Administrator:

  • Manage daily office administrative tasks including record keeping/filing, handling general business inquiries, coordination of meetings, etc.
  • Maintain office supplies and communicate with vendors regarding new and current orders
  • Assist with basic accounting tasks, AR/AP, and financial data entry
  • Support logistics coordination for internal and client shipments
  • Support Human Resources staff and Operations Managers with administrative documentation and meeting scheduling
  • Prepare reports (e.g. sales reports, meeting minutes, etc.) and other internal documentation as needed
  • Coordinate the logistics for onsite/remote meetings and manage calendars and scheduling
  • Additional duties as assigned


Ideal Minimum Qualifications for the Part-Time Office Administrator:

  • Degree in Business Administration, Supply Chain Management, Human Resources or similar field is a plus
  • Minimum 2 years of administrative experience, preferably within a manufacturing or construction-related industry
  • Hands-on experience with Microsoft Office, particularly Excel
  • Experience with SAP/ERP system is a strong plus
  • Excellent communication skills in written / verbal English
  • High attention to detail and comfortable handling tasks simultaneously
  • This position will not support visa sponsorship or relocation expenses
  • While performing the duties of this job you may be required to intermittently sit, stand, walk, lift up to 25 pounds, climb stairs, use hands to handle or feel paperwork and interact with a computer, talk and hear. You may also be required to use close vision, distance vision, color vision, depth perception, and peripheral vision.


NOTE: Activ8 and its clients will NOT charge any fees or costs to applicants at any point during the application or hiring process.

----

Activ8 Recruitment & Solutions / Renaissance Resources Inc. is an equal opportunity employer, acting as a trusted leader in North American recruiting for Japanese businesses for over 25 years. We specialize in connecting top talent with companies in the Automotive, Electronics, Food & Beverage, Logistics, Manufacturing, Oil & Gas, Banking & Finance, and Entertainment industries. By working closely with each candidate individually, we provide tailored job search solutions to meet your needs.

We screen ALL Candidates to verify the validity of each applicant's provided information. Upon submitting your resume, we will contact only those candidates that we deem qualified for our client. If we do not contact you, we do not see the fit for the position. If we are unable to reach you in a reasonable timeframe, you will be eliminated from the pool of potential candidates.

temporary
Senior Account Executive
✦ New
Salary not disclosed
Oakbrook Terrace, IL 12 hours ago

Job description


About the Company


COSCO SHIPPING LINES (North America) Inc. is seeking a Senior Account Executive to join their Global Sales Division for Chicago area. This position would also have some responsibility for some clients in the North Central Region.


About the Role


The Senior Account Executive is responsible for growing and retaining a diverse portfolio of ocean and logistics accounts for COSCO Shipping. The ideal candidate will be highly skilled at connecting with customers and effectively communicating the value of COSCO services. Regional travel is required.


General Functions and Key Activities:


  • Conduct frequent in-person and online meetings with existing and prospective accounts in Cleveland OH, Omaha NE and local IL resulting in increased volume and revenue.
  • Responsible for meeting assigned volume and revenue budgets for ocean and logistics business.
  • Aggressively prospect and pursue new business, cultivate relationships with accounts and conduct effective sales presentations to obtain invitations to bid and secure new ocean and logistics business.
  • Collaborate closely with the Trade department and other divisions to deliver customer satisfaction and problem resolution.
  • Report territory sales activities timely using the company’s CRM, complete a variety of weekly and ad hoc sales reports.
  • Represent COSCO as a prominent ocean and logistics provider utilizing an industry events and approved customer entertainment.
  • This position is export oriented and will be Chicago office based.



Qualifications


Education:


  • Bachelor's (Preferred)


What We Offer:

  • Comprehensive health coverage – including medical, dental, and vision plans
  • Flexible Spending Accounts (FSA) – for health care and dependent care expenses
  • Commuter benefits – to help cover mass transit and parking expenses
  • 401(k) retirement plan – with a 100% company match up to 6%
  • Generous Paid Time Off
  • Annual Discretionary Bonus - based on individual and company performance
  • Company-paid life insurance – with the option to purchase additional coverage
  • Fully covered short-term and long-term disability insurance
  • Employee Assistance Program (EAP) – free, confidential support for personal and work-related challenges
Not Specified
Account Manager
✦ New
Salary not disclosed
Schaumburg, IL 6 hours ago

Apply Now - To pre-register for the professional sales and management career fair on March 24th. At this event you will get to meet directly with hiring managers.


Formal introductions and interviews take place in person. You will have access to direct hiring managers from several companies in one setting. Meeting face to face with real decision makers is still the best way to sell yourself and move forward in the offer process.


Some of the other positions that will also be available are roles like: Account Managers, Territory Sales Managers, Account Executives, Inside Sales, B2B Outside Sales, and other business development roles.


Chicago Northwest Area Sales and Management Career Fair:


Start time: 6:00 pm - Please arrive early.


March 24, 2026 - 6-8pm

Hilton Garden Inn Schaumburg

1191 E. Woodfield Rd.

Schaumburg, IL 60173


**Dress for a professional interview!

*Free to attend - Free Parking

*Convenient evening hours


Offered:


BASE SALARY + COMMISSIONS

TRAINING

BENEFITS


Apply Now!


About this professional hiring event:


The focus of this in-person event is on Sales, New Business Development, Marketing, Customer Service, and Retail & Sales Management opportunities. Job seekers enjoy individual, face-to-face time with hiring managers from a variety of different companies. This event is held in the early evening, making it easier to attend without having to work around an existing job schedule.


Here’s how it works: we will welcome you with a formal executive presentation in which each company will introduce itself and the opportunities they offer. You will then be free to meet with hiring managers from each company that has attracted your interest. This is not a cattle call job fair.


Whether you are a seasoned executive-level professional, just beginning your career, or anywhere in between, our events can connect you with as many valuable employer contacts in two hours as you would make in weeks of job searching on your own. In our 10+ years of hosting sales focused career fairs; we’ve helped thousands of candidates make a meaningful career change.


About Us:


United Career Fairs was established in 2009 with executives that had over a decade of industry experience prior to founding the company. These events have become a hotspot for job seekers to make meaningful connections with hiring managers from multiple companies. Our reputation has helped us establish strong relationships with thousands of hiring companies. We encourage you to pre-register and then attend.


Feel free to invite others.


PRE-REGISTER BY CLICKING THE APPLY BUTTON AND SUBMITTING YOUR RESUME.

Not Specified
Field Sales Representative - Wheaton, IL
✦ New
Salary not disclosed
Wheaton, IL 2 hours ago

Job Title: Field Sales Representative

Status: Salary ($55-65K Base Salary, Commissions are 1% of paid sales for new employees, graduates to higher rates after 1st year. Paid monthly)

FLSA: Exempt

Full/Part time: Full time

Reports to: Area Manager/Branch Manager


Position Summary:

The responsibility of the Field Sales Representative is working through the entire sales process, including generating leads, educating customers, and turning those interested in long-term customers. Develop and maintain customer sales revenues and supplier relationships within an assigned geographical area.


Position Requirement:

• Must have a minimum of High School education/GED; college degree is preferred.

• Must be able to travel

• A valid driver’s license

• Possess and maintain a valid auto liability insurance


Qualifications and Skills:

• Strong organizational, analytical, and communication skills.

• Ability to set goals and sales targets to increase revenue.

• Ability to multitask and manage multiple projects at once.

• Proficient in Microsoft Office suite programs.


Experience Required:

• Minimum of 1 year experience in the electronics industry, sales, sales management, or relevant business experience.


Duties/Responsibilities:

• Duties include developing and maintaining customer, suppliers and manufacturer’s representative relationships.

• Create and present product solutions to customers.

• Drive design registrations. Actively participate and develop value to our suppliers and customers, through active participation in trainings, and business reviews.

• Proactively sell which includes cold calling as well as other proven methods.

• Responsible for identifying new business and grow existing business.

• Perform other duties as assigned.


Physical Demands:

This position is mostly sedentary 7.5 hours a day. Work is done in an office environment and requires ability to type for periods of time. There is occasional lifting of boxes up to 20 pounds. Most work is done using phone, computer or traveling to customer locations

Not Specified
Sales Specialist
✦ New
Salary not disclosed
Bensenville, IL 2 hours ago
Company Description

Bath Maxx is dedicated to providing high-quality bathroom solutions tailored to meet the unique needs of each customer. With a commitment to excellence and innovation, we focus on delivering products and services that enhance the functionality and aesthetics of bathrooms. Our team embodies professionalism and customer satisfaction, ensuring each client receives exceptional service. Bath Maxx is a trusted name for superior craftsmanship and reliability in the bath solutions market.

Role Description

This is a full-time, on-site role for a Sales Specialist located in Bensenville, IL. In this role, the Sales Specialist will identify and connect with potential customers, provide exceptional customer service, and guide clients through product offerings. Additional responsibilities include developing and implementing effective sales strategies, maintaining relationships with existing customers, and assisting with training and mentoring of team members as needed.

Qualifications
  • Strong Communication and Customer Service skills to effectively engage with clients and address their needs
  • Proven experience in Sales and Sales Management with a track record of meeting or exceeding targets
  • Ability to deliver Training to team members and enhance overall sales performance
  • Self-motivated and goal-oriented with the ability to work effectively in a team and independently
  • Familiarity with the bath solutions or home improvement industry is a plus
  • High school diploma or equivalent; further education or certifications in sales or related fields are advantageous
Not Specified
Insurance Sales Representative – Uncapped Bonus Po
✦ New
Salary not disclosed
Job Description

Ready to jump-start your career and take charge of your earning potential? At Platinum Supplemental Insurance, we’re looking for motivated individuals ready to learn, grow, and thrive in a fast-paced environment. Whether you’re a recent grad or simply seeking a fresh challenge, this is your chance to earn like a highly educated professional—our proven products and systems are your roadmap to becoming a top earner in sales. If you’re prepared to unlock your full potential, let us show you how to build a lucrative and rewarding future.

 

Why Join Platinum?

Four-Day Workweek

Travel Monday–Thursday to meet with farmers and small business owners, then enjoy your weekends off. Say goodbye to the daily grind and hello to a work-life balance that lets you recharge and spend time on what matters most.

Uncapped Earning Potential

This is a commission-based role, and many of our new reps earn $75,000 or more in their first year, with top performers exceeding $100,000. The sky truly is the limit when it comes to your income.

Ongoing Support & Resources

Focus on building relationships and closing deals while Platinum handles marketing, recruiting, back-office support, and customer service. You’ll also benefit from generous bonuses, annual renewal income, and luxury travel incentives for high achievers.

Cutting-Edge AI Training

Get an edge on the competition with our new AI-driven training platform. You’ll receive personalized feedback, interactive coaching, and real-time support to help you master Platinum’s proven 10-step sales system—faster and more confidently than ever before.

 

Your Day-to-Day

1. Travel to Your Territory: Meet potential customers (farmers, small business owners, and families) face-to-face to build trust and educate them about Platinum’s supplemental insurance solutions.

2. Leverage Our 10-Step Sales Process: Follow a time-tested system that helps you identify prospects, deliver compelling presentations, and close more sales—backed by our powerful AI training.

3. Stay Motivated & Collaborate: Work within a supportive, team-based culture that celebrates wins, shares best practices, and drives everyone to reach new heights.

 

What You’ll Enjoy

  • High Earning Potential, No Caps: Earn based on your performance and ambition, without hitting a salary ceiling.
  • Residual Income: Benefit from ongoing earnings long after closing a sale, creating a steady income stream.
  • Advancement Opportunities: Rise quickly through the ranks and take on leadership roles as you prove your abilities.
  • Quarterly Vacations: Earn the chance to recharge on exciting getaways with fellow top performers.
  • Company Trips & Events: Enjoy travel and experiences on us—bring a significant other along, all expenses paid.
  • Weekends Off: A Monday–Thursday work schedule means you get every weekend free for family time or relaxation.

 

Who Thrives Here

  • Go-Getters: You bring the hunger, discipline, and drive needed to excel in a commission-based environment.
  • Clear Communicators: You can connect with people from various backgrounds, build trust, and explain concepts in a simple, relatable way.
  • Continuous Learners: You’re excited to leverage AI-based training and mentorship to refine your skills and grow quickly.
  • Flexible Travelers: You’re comfortable with overnight travel Monday–Thursday and are 18+ years old.

 

Ready to Take the Leap?

If the idea of earning what you’re worth, mastering an innovative sales system, and enjoying a 4-day workweek excites you, we’d love to hear from you! Apply today and discover how Platinum can help you unlock a thriving career in sales.

 

About Platinum

Platinum Supplemental Insurance specializes in helping individuals, families, and businesses secure their financial futures through supplemental coverage. By bridging the gaps left by traditional health plans, Platinum’s products offer peace of mind when unexpected health issues arise. With a people-first mentality, robust training programs, and a commitment to growth, Platinum provides the ideal environment for sales professionals to excel—no matter where they’re starting from.

 

Join the Platinum team and see for yourself why so many have launched fulfilling, lucrative sales careers with us.

 

   
Not Specified
Field Service Engineer
✦ New
Salary not disclosed
Addison, IL 1 day ago

About the Company

HSG Tech Inc. is an American Subsidiary of HSG Laser who is a fast-growing supplier in the global metal forming solution industry. We believe intelligent manufacturing changes future. Customers in 100+ countries have used and recognized our equipment and service. Please visit the web site for details about HSG: the Role

The Service Engineer position is the primary point of contact responsible for training, installation and maintenance of all HSG tech machinery in our Chicago showcase space and equipment purchased by HSG Tech customers in the US region. Reporting directly to the Service Manager in the US, this position will manage technical issues, maintain customer satisfaction, provide monthly maintenance support, promote value add-on services and provide training support. Business travel will be a requirement for this position.


Responsibilities

  • Provide key objective management (proper machinery installation, proper accessory management and proper understanding of service data)
  • Optimize work order organization, safe tool use and customer data reporting.
  • Demonstrate understanding of expense reimbursement documentation and customer service evaluations
  • Partner with internal Sales, Marketing, Finance, Customer Service and R&D teams to support stakeholder objectives
  • On-time completion of equipment installation, commission and maintenance tasks while following the company’s strict safety and quality guidelines
  • Analyze and find root cause of maintenance impediments, debug system errors and propose system improvements.
  • Participate and prepare company held trainings regarding technical process, company regulation and technician job duties.
  • Conduct customer visits monthly for routine service maintenance while promoting related value add-on services.
  • Provide one-to-one training and guidance for new hired service team members.


Qualifications

  • Two years of working experience in related industry (Fiber Laser experience highly preferred)
  • Technical know-how: installation, debugging and maintenance on 6KW equipment
  • Comprehension of circuit diagrams
  • Familiar with CAD or SOLIDWORKS design software
  • Familiar with mechanical principles
  • Detail & deadline-oriented; well organized
  • Excellent verbal and written communication skills
  • Good interpersonal skills; ability to interact with staff across matrix partners
  • Electrician’s certification
  • Fitter’s certification


Job level and pay is dependent on experience. Pay ranges and level progressions:


  • Service Technician ($32-36 hourly)
  • Service Engineer ($36-45 hourly)
  • Senior Service Engineer ($45-55 hourly)


HSG is committed to ensuring equal employment opportunities to all qualified persons without regard to race (including associated hairstyles), color, religion, sex, gender identity, sexual orientation, national origin, ancestry, citizenship status, age, marital status, genetic information, military status, unfavorable discharge from military service, order of protection status, pregnancy, arrest record, disability, or any other status protected by applicable law. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. HSG participates in E-Verify and conducts pre-employment drug testing and background checks as part of our hiring process.

Not Specified
Store Manager
✦ New
Salary not disclosed
Schaumburg, IL 1 day ago

Store Manager (Full-Time)

Location: Woodfield Mall - Schaumburg, IL

Reports to: Area Manager & Director of Retail


Role Overview

As a Mavi Store Manager, you are more than just a retail leader—you are a brand ambassador and business driver. You’ll be responsible for delivering an exceptional customer experience, leading a high-performing team, and ensuring operational excellence in-store. This is a full-time position that plays a key role in shaping the success of our retail presence.

What Makes a Great Mavi Store Manager?

  • Customer-Obsessed

Prioritizes delivering a best-in-class experience

Builds meaningful connections with regulars and new customers

  • Team-First Mentality

Leads by example, motivates through coaching—not just direction

Invests in team development and celebrates team wins

  • Commercially Driven

Strong understanding of KPIs, stock flow, and profitability

Uses data to drive decisions and maximize daily sales opportunities

  • Detail-Oriented Operator

Maintains high standards across VM, stockroom, and shopfloor execution

Confident in managing opening/closing, scheduling, and loss prevention

  • Agile & Solutions-Oriented

Thrives in fast-paced retail with shifting priorities

Takes initiative, stays calm under pressure, and adapts quickly

  • Authentic & Positive Communicator

Confident, open communicator who embodies Mavi’s friendly and genuine tone

Builds trust and loyalty with customers and team alike

  • Passionate About the Brand

Wears and loves the product—understands the importance of Fit, Fabric, Foundation

Embodies denim lifestyle and represents Mavi proudly in and out of the store




Key Responsibilities

  • Lead and inspire a team to deliver exceptional customer experiences and meet sales targets
  • Maximize store profitability through effective scheduling, payroll, and expense management
  • Recruit, onboard, and develop store talent aligned with Mavi’s values and standards
  • Ensure operational excellence, including cleanliness, back-of-house organization, and visual standards
  • Drive performance through weekly/monthly business reviews and KPI tracking
  • Bring Mavi’s brand story to life on the sales floor through Fit, Fabric, Foundation
  • Manage local marketing activations and build community engagement
  • Liaise with HQ teams including HR, Merchandising, Operations, IT, and Marketing
  • Maintain full access to all store systems; responsible for opening and closing procedures


Required Skills & Qualifications

  • Previous retail management experience required, preferably in the fashion or lifestyle retail sector.
  • Proven track record of meeting or exceeding sales targets and KPIs
  • Strong team management, coaching, and talent development skills
  • Excellent communication, interpersonal, and organizational abilities
  • Solid understanding of retail operations including scheduling, payroll, inventory, and visual merchandising
  • Passion for fashion and a genuine interest in denim
  • Flexible availability, including evenings, weekends, and holidays
  • Proficient computer skills including Microsoft Office (Excel, Word, Outlook).
  • Ability to stand for extended periods of time and lift/move objects weighing up to 40 pounds.
Not Specified
Solutions Architect
✦ New
Salary not disclosed
Hanover Park, IL 1 day ago

GSD is seeking a highly skilled and client-focused Solutions Architect to join our growing team in Hanover Park, IL. This role serves as a key technical leader, bridging sales, engineering, and project delivery to design and implement innovative IT solutions.

The ideal candidate is both strategic and hands-on—capable of translating business needs into scalable, secure, and well-documented technical solutions while supporting revenue growth and ensuring operational excellence.



Key Responsibilities

Pre-Sales & Sales Engineering

  • Partner with sales leadership to conduct technical discovery and client needs assessments
  • Design and present customized solutions across managed services, cloud, security, and infrastructure
  • Lead technical discussions in client meetings, proposals, and demonstrations
  • Develop scopes of work, including assumptions, constraints, and pricing inputs
  • Support RFPs, RFIs, and technical evaluations

Solution Design & Architecture

  • Assess client environments, infrastructure, workflows, and security posture
  • Design scalable, secure, and cost-effective solutions aligned with MSP best practices
  • Architect solutions across on-premises, cloud, hybrid, networking, security, and disaster recovery environments
  • Validate solutions against client objectives, compliance requirements, and internal standards

Documentation & Knowledge Management

  • Create clear, comprehensive technical documentation, including:
  • Solution designs and architecture diagrams
  • Statements of Work (SOWs) – technical sections
  • Implementation plans and runbooks
  • Configuration standards and assumptions
  • Ensure all solutions are properly documented and transitioned to support teams
  • Maintain documentation within internal systems for scalability and consistency
  • Contribute to standard solution templates, service catalogs, and technical playbooks

Client Engagement & Advisory

  • Serve as the primary technical advisor during discovery, implementation, and early lifecycle phases
  • Communicate complex technical concepts to both technical and non-technical stakeholders
  • Build and maintain strong client relationships
  • Identify opportunities for optimization, standardization, and future enhancements

Continuous Improvement & Enablement

  • Stay current on emerging technologies, cybersecurity trends, and vendor roadmaps
  • Maintain and pursue relevant certifications
  • Share knowledge and best practices across teams
  • Assist in refining service offerings, onboarding processes, and delivery standards


Qualifications

  • Bachelor’s degree in Information Technology, Computer Science, or related field (or equivalent experience)
  • 10+ years of experience in IT engineering, solution architecture, or technical pre-sales within an MSP or IT services environment
  • Proven experience coordinating or leading technical projects

Technical Expertise

  • Microsoft 365 and Azure
  • Networking and firewall technologies
  • Cybersecurity principles and compliance frameworks
  • Virtualization (VMware and/or Hyper-V)
  • Backup, disaster recovery, and business continuity solutions
  • Strong PBX/telephony experience
  • Experience creating client-facing technical documentation and project deliverables
  • Excellent communication, organization, and time-management skills


Preferred Certifications

  • Microsoft Certified: Azure Solutions Architect
  • AWS Certified Solutions Architect


Key Competencies

  • Strong attention to detail and organizational skills
  • Consultative, client-first mindset
  • Ownership and accountability for technical solutions
  • Collaborative and team-oriented approach
  • Ability to manage multiple priorities in a fast-paced environment
  • Professional, confident, and solution-driven demeanor
  • Willingness to travel locally and perform onsite client assessments and site surveys
Not Specified
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