Sales Jobs in Palos Verdes Estates, CA

Brixton is looking for a Retail Store Manager! The ideal candidate for this role will have the ability to recruit, hire, train, and lead store teams to achieve sales goals, manage expenses, and protect company assets while pursuing growth opportunities. The Retail Store Manager should have a strong understanding of organizational objectives and make decisions that align with both company and channel priorities and values. This position will be required to support business during peak days/hours.

This is a full-time, exempt role based out of Long Beach, California.

ESSENTIAL DUTIES & RESPONSIBILITIES

Customer Experience:

• Ability to communicate effectively with customers and teams.
• Exemplifies an optimistic and energetic presence through team collaboration while building strong relationships with customers to maximize customer loyalty.
• Maintains a compelling store experience for customers by engaging and modeling appropriate customer service behaviors.
• Resolves customer issues in a timely manner while being solution-oriented and forward-thinking; partners with the Area Manager as needed.
• Develops a symbiotic relationship between Brixton retail store locations to elevate experience and drive loyalty.

Operational Excellence:

• Ensures store policies and procedures are followed and are consistent across locations.
• Adheres to all retail policies and procedures including POS and Operations.
• Supervises and manages all aspects of daily store operations.
• Supervises and manages all aspects of Loss Prevention practices.
• Plans weekly staffing schedules in compliance with schedules policy.
• Responsible for accurate sales figures and performs cash management functions such as bank deposits and daily cash reconciliation.
• Accountable for combined store, individual store and individual staff goals.
• Executes reductions, price changes, clearance, and transfers.
• Ensures the store environments comply with health and safety regulations.
• Provides strong communication, delegation, and follow-up for teams to accomplish operational activities, while maintaining connection to these areas.
• Interacts and communicates with Area Manager, and other Brixton leadership in a professional manner.

Product Expert:

• Executes store visual standards following visual merchandising direction.
• Ensures store and brand visual standards are consistently maintained and shoppable for customers.
• Ensures housekeeping duties are completed to maintain a neat, clean, and professional store environment.
• Accountable for merchandise processing and replenishment on sales floor.
• Facilitates fitting and product knowledge sessions to enhance customer experience.
• Ensures all team members are trained on full customization of headwear.

People’s Coach:

• Teaches, trains and develops successful teams.
• Ensures all staff members are trained on selling skills, customer service and operations.
• Creates a sense of belonging and teamwork within individual store teams and across locations.
• Recruits and hires team members who compliment the business needs, the existing staff and the brand.
• Recognizes talent within teams and develop them for growth within the stores and company.
• Provides consistent, thorough, and timely feedback, coaching, and accountability to all employees.
• Analyzes results and behaviors of individuals and actively manage performance.

KNOWLEDGE, SKILLS & ABILITIES

• Bachelor's degree (B. A.) from four-year college or university; or one to two years related experience. and/or training; or equivalent combination of education and experience.
• Strong business acumen with proficiency in data analysis, metrics-driven reporting, and using data to inform strategic decision-making.
• Strong communication skills, verbally and electronically, with all levels of the organization.
• Serves as a respected voice and resource, fostering collaboration across the Retail channel and among peers.
• Delivers sales results through employee development and mentorship.
• Proficient with MS Office (Microsoft Word, Excel, PowerPoint, and Outlook).
• Effectively manages through change, pivot comfortably, maintain flexibility, and make decisions based on needs of the business.
• Receives critical and complimentary feedback with a growth opportunity mindset.
• Flexibility in working hours, including weekends and holidays.
• Willingness to travel outside of immediate area if needed.

Physical Demands:

• May require a combination of standing, stooping, sitting, and walking up to 75% of the time, and as needed.
• Ability to lift up to 25 lbs.

Work Environment:

• Moderate noise (examples: business office with computers and printers, light traffic).

SALARY RANGE

The base pay for this position is between $69,000-$71,000 per year. In accordance with applicable state laws, the range provided is Brixton's reasonable estimate of the base compensation for this role. The actual amount may be higher or lower, based on non-discriminatory factors such as experience, knowledge, skills, abilities, and location.

Brixton LLC is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

Entry-Level Business Sales Representative

Long Beach, CA | Full-Time | In-Person

Looking to build a career in business sales with real earning potential and clear progression?

Next Target is expanding its Long Beach team and hiring motivated individuals to represent advanced telecom and connectivity solutions to local businesses. This is a face-to-face B2B role focused on helping companies improve efficiency, reduce downtime, and stay competitive.

Whether you’re transitioning from retail, hospitality, customer service, or looking for your first professional sales role, structured training is provided.

The Role

As a Business Sales Representative, you’ll meet directly with local business owners and decision-makers to introduce tailored telecom and connectivity solutions.

Your responsibilities include:

• Conducting short business consultations to understand operational needs
• Presenting service options clearly and professionally
• Managing the sales process from introduction to account activation
• Building long-term client relationships
• Working toward weekly and monthly performance targets
• Participating in ongoing sales and business development training

This is a performance-driven role suited to individuals who enjoy autonomy, accountability, and measurable results.

What We’re Looking For

• Confident communicators comfortable speaking with professionals
• Goal-oriented individuals motivated by performance-based earnings
• Professional mindset and strong work ethic
• Ability to work full-time in Long Beach and travel locally

No direct B2B experience is required. Full training is provided.

What You’ll Gain

• Earnings are $3995 - $4225 per month
• Practical experience in B2B sales and business development
• Mentorship from experienced sales leaders
• Clear advancement opportunities for high performers
• A supportive, team-focused environment

If you’re ready to step into a business sales career with structured growth and real earning potential, apply today to learn more.

Identified by Selling Power Magazine as one the top sixty Best Company to Sell For in 2025, Prudential Overall Supply is excited to welcome a career-minded, growth-oriented, and customer-focused professional to join our high-performing outside sales team. We’re currently seeking a Corporate Sales Representative to lead new business development in our West Los Angeles / Santa Monica territory.

In this role, you’ll drive revenue growth within a protected territory, building strong partnerships in a dynamic business-to-business sales environment. Our Corporate Sales Representatives are key contributors to our company’s continued expansion, and we’re looking for someone ready to make a big impact.

We offer:

• A competitive base salary
• Bi-weekly commissions. No cap on earnings.
• Quarterly bonus.
• Monthly auto & mobile phone allowance.
• Health, dental, and vision insurance.
• Life Insurance
• Matching 401(k) & Profit Sharing.
• Tuition reimbursement.
• Career-growth opportunities

Desired Skills and Experience:

• Proven track record of business-to-business, new account sales.
• 2-5 years outside sales experience.
• Effective rapport building.
• Professional presentation and needs assessment skills.
• Positive attitude, competitive, and a strong desire to succeed.
• Computer proficiency.
• Skillful in data base management, phone blocking, new prospecting, and cold calling.
• Must have a valid driver’s license and safe driving record.

About this company:

With more than 1,850 employees in 35 locations across the United States, Prudential Overall Supply is recognized as a leader in the growing image apparel, and industrial laundry services industry. Since 1932, Prudential Overall Supply, a privately operated corporation, has been successful in providing the best service and the highest quality products to its customers.

Prudential Overall Supply offers a variety of uniform service programs, facility services, and industrial products. We service businesses with apparel needs in career, casual, food service, hospitality, healthcare, and industrial work environments. Prudential Overall Supply can accommodate any business with rental, lease and purchase programs, targeted at businesses identity, and overall image enhancement. As a service supplier of industrial products that help our customers keep their businesses looking clean and professional, Prudential Overall Supply also offers products such as floor mats, dust control mops, micro-fiber, towels, restroom supplies and paper products.

MAJOR RESPONSIBILITIES (Position Summary)

We are seeking a highly creative and detail-oriented Graphic Designer to support our wholesale, commercial, and brand initiatives. This role focuses on translating our brand into compelling visual assets across print, retail, and B2B channels, with an emphasis on catalogs, sales materials, and brand storytelling. You will be key in bringing the brand to life across physical and digital touchpoints, ensuring consistency, quality, and clarity in all communications. You thrive in a fast-paced environment, can manage multiple projects simultaneously, and take pride in delivering thoughtful, high-quality design work.

ESSENTIAL DUTIES AND RESPONSIBILITIES

·  Design surprising and interesting interactive systems that hold up to the development process.

·  Design and produce wholesale catalogs, lookbooks, and sales materials

·  Create direct mail pieces, print campaigns, and brand collateral

·  Develop B2B marketing assets including line sheets, presentations, and retailer-facing materials

·  Maintain and evolve brand guidelines across all outputs

·  Collaborate with sales, marketing, and product teams to support seasonal launches

·  Prepare print-ready files and work closely with printers/vendors to ensure quality execution

·  Design packaging, labels, and product-related graphics as needed

·  Support trade shows, showroom materials, and retail signage

·  Organize and manage creative assets and files for internal use

·  Ensure all work is delivered on time and to a high standard of quality

·  Design and manage digital assets across channels on a daily basis

QUALIFCATION REQUIREMENTS

·  5+ years’ design and interactive work experience

·  Fast and efficient contribution to project design.

·  3–6+ years of graphic design experience (preferably in consumer goods)

·  Strong portfolio showcasing print design, catalogs, and brand work

·  Deep understanding of layout, typography, and visual hierarchy

·  Experience with print production and pre-press processes

·  Proficiency in Adobe Creative Suite (InDesign, Illustrator, Photoshop)

·  Strong attention to detail and organizational skills

·  Ability to manage multiple projects and deadlines simultaneously

·  Excellent communication and collaboration skills

·  Experience working with wholesale, retail, or B2B environments is a plus

DMF Lighting is a fast-growing leader in the lighting industry, always hard at work engineering what comes next. We have an exciting opportunity for a Lighting Design Project Coordinator.

• Pay range is $55,000 to $80,000 annually (based on skills/knowledge/experience)
• Location: onsite in Carson, CA

The Project Coordinator will collaborate closely with our design team, dealers, and representatives to intake new projects, conduct scope calls to establish project parameters, and work alongside account managers to facilitate invoices. They must possess the capability to read and understand construction sets to evaluate if all essential information for initiating the project has been received. Additionally, they will monitor project status, maintain project log and coordinate with multiple disciplines to acquire the necessary documentation.

Primary Job Responsibilities:

· Initial project intake and processing

· Effectively review documentation and assess missing information needed for design services

· Communicate with clients, designers and sales teams on additional information needed to complete projects in a timely manner

· Communicate with clients on project deadlines and give updates on progress

· Update and maintain team calendar and project coordination board

· Would conduct initial calls to clarify project scope, services required, product needs and client specific direction.

· Produce clear documentation that summarizes initial call information to communicate to design team for successful deliverables that satisfies clients requirements

· Collaborate with account managers to provide quotations

· Display a commitment to quality by following required procedures and practices; take all appropriate measures to ensure quality

· Work with assigned outside sales managers to track the status of projects in the pipeline and to maintain customer satisfaction with project deliverables and processes.

· Identify and assess customers’ needs to achieve satisfaction

· Self-motivated individual with ability to complete tasks in a timely manner

Primary Job Requirements:

· 3-5 years of project management or experience in related fields such as interior design, architecture, or lighting design.

· Demonstrated knowledge of design sets (plans, elevations, sections etc.)

· Successful history of written and verbal customer communication skills

· Demonstrated proficiency in administrative and documentation procedures

· Proficient with Microsoft Office Suite of products (Outlook, Word, Excel, PowerPoint)

· Proficient with AutoCAD not required but would be a plus

· Must have the ability to manage multiple and shifting priorities in a fast-paced and constantly changing environment

· Must have a high degree of initiative and the ability to manage multiple tasks, work under pressure, and meet deadlines as required

Educational Requirements: High School Diploma. Bachelor’s degree in interior design, Architecture or Architectural Engineering

Program Proficiencies: Microsoft suite, Bluebeam Revu, AutoCAD (a plus), Outlook

Company Description

DMF Lighting designs and builds industry-leading LED downlighting that sets the standard for flexibility, performance, and quality. Founded over 30 years ago, DMF has grown into a leader in the lighting industry, driven by a passion for innovation and customer service.

Our in-house engineers constantly push the boundaries of lighting, delivering products that combine exceptional performance with beautiful design. At DMF, we believe in a collaborative, forward-thinking culture that empowers our team to bring creative ideas to life and make a lasting impact. If you’re looking for a company where creativity and innovation are part of the DNA, DMF is the place for you.

DMF Lighting is proud to be an Equal Opportunity Employer.

TCI PRECISION METALS | E-Z LOK

Divisions of Tool Components, Inc.

 |  MANAGER

Full-Time | On-Site | Gardena & Los Alamitos, CA | $100,000 – $130,000 DOE

TCI Precision Metals and E-Z LOK are sister divisions of Tool Components, Inc., a third-generation, family-owned manufacturing company founded in 1956.

TCI Precision Metals, headquartered in Gardena, CA, is a leading manufacturer and supplier of Machine-Ready Blanks—precision-ground and milled aluminum, stainless steel, carbon steel, and copper products that eliminate material prep for machine shops and OEMs nationwide.

E-Z LOK, based in Los Alamitos, CA, is a well-known brand of threaded inserts for metal, wood, and plastic—including the E-Z LOK™ solid wall, E-Z Coil™, E-Z Knife™, E-Z Hex™, E-Z Sonic™, and E-Z Press™ product lines—sold through a nationwide distributor network and direct e-commerce.

Both divisions hold ISO 9001 certification, and TCI additionally holds AS9100 certification. Together, they serve industries including aerospace, defense, medical, semiconductor, automotive, and general manufacturing.

We are looking for a hands-on Purchasing Manager to take full ownership of procurement across both TCI Precision Metals and E-Z LOK. This is an individual contributor role reporting directly to the Owner/President. You will split your time between both facilities—primarily based at TCI in Gardena with approximately one day per week at the E-Z LOK facility in Los Alamitos. You will be responsible for strategic sourcing, day-to-day purchasing, inventory optimization, supplier management, and cost reduction for both operations. The right person combines sharp negotiation skills with deep knowledge of metals and manufactured components supply chains, and is comfortable working across two distinct product lines and ERP environments. This is a high-impact role with real visibility—your decisions will directly affect margins, on-time delivery, and operational efficiency across the entire organization.

•       Build and maintain strong relationships with mills, metal distributors, and component suppliers across both TCI and E-Z LOK product lines

•       Monitor supplier performance for quality, delivery, responsiveness, and cost competitiveness

•       Research, identify, evaluate, and onboard new vendors for raw materials, threaded insert components, packaging, and other supplies

•       Negotiate pricing, terms, lead times, freight terms, and consignment or exclusivity arrangements

•       Develop backup sourcing and disaster recovery strategies to ensure supply continuity for both divisions

•       Oversee daily purchasing of raw materials, MRO items, packaging, and other supplies for both TCI and E-Z LOK

•       Review and approve purchase orders within established dollar limits

•       Manage freight purchasing and freight claims

•       Ensure accurate order quantities, pricing, due dates, and vendor confirmations

•       Expedite late orders and manage material shortages across both facilities

•       Resolve PO discrepancies, invoice mismatches, and receiving issues

•       Help set and maintain min/max levels, reorder points, safety stock, and order policies for both divisions

•       Balance inventory availability against excess and obsolete stock

•       Coordinate buys based on demand forecasts, customer orders, production schedules, and seasonality

•       Support cycle count and inventory accuracy efforts where purchasing impacts inventory health

•       Work closely with production, planning, warehouse, sales, and customer service teams at both TCI and E-Z LOK

•       Ensure material availability to support manufacturing schedules without interruption at either facility

•       Prioritize purchases for urgent jobs, stockouts, and customer commitments

•       Communicate supply risks, delays, and allocation issues early and proactively

•       Coordinate with quality on supplier corrective actions and vendor quality issues

•       Ensure purchased materials meet specifications, certifications, and regulatory requirements (including AS9100 for TCI’s aerospace work)

•       Maintain vendor documentation including W-9s, insurance certificates, conflict minerals declarations, country-of-origin documentation, and RoHS/REACH compliance records as applicable

•       Drive cost reduction initiatives through negotiation, alternate sourcing, consolidation, and value analysis across both divisions

•       Track purchase price variance (PPV) and document savings

•       Review and respond to vendor price increases and market changes

•       Identify freight, packaging, and minimum order quantity improvements

•       Maintain accurate item and vendor purchasing data in the ERP systems (NetSuite & Epicor) for both TCI and E-Z LOK

•       Review and update lead times, costs, supplier records, and purchasing parameters

•       Leverage ERP/MRP outputs to plan and manage purchasing activity

•       Report on open POs, late deliveries, supplier scorecards, inventory position, and savings across both divisions

•       Serve as a backup for credit issues and order releases

•       Review POs for accuracy, detail, and lead time alignment

•       Manage bid buyouts and bid inventory processes

•       Purchase goods and services across the organization as needed

•       Lead the weekly SAT (Supply Action Team) meeting

•       Prepare and distribute material usage reports

•       Reduce spend significantly, YOY, for both companies in the first year on comparable volume

•       Improve supplier on-time delivery (OTD) metrics across both divisions

•       Increase inventory turns while maintaining service levels

•       Reduce stockout frequency across key materials and finished goods components

•       Decrease past-due purchase order backlog

•       Improve supplier quality performance and reduce vendor-related nonconformances

•       Reduce excess and obsolete inventory exposure

•       7–10+ years of purchasing experience in metals, manufacturing, or industrial distribution

•       Deep knowledge of metal raw materials (aluminum plate and sheet, stainless steel, carbon steel, copper) and/or manufactured component supply chains including mills, service centers, and distributors

•       Proven track record of negotiating pricing, terms, and contracts with suppliers

•       Strong ERP proficiency—experience with NetSuite, Epicor, or similar manufacturing ERP systems

•       Solid understanding of MRP logic, inventory management principles, and demand planning

•       Experience managing supplier scorecards, corrective actions, and vendor qualification processes

•       High attention to detail with strong analytical skills and comfort working with data

•       Excellent communication and cross-functional collaboration skills

•       Self-directed and able to manage competing priorities across multiple facilities in a fast-paced environment

•       Bachelor’s degree in Supply Chain Management, Business, Engineering, or related field

•       Experience in aerospace or defense supply chains with familiarity with AS9100 or similar quality standards

•       APICS CPIM, CSCP, or similar professional certification

•       Experience with e-commerce and distribution-based purchasing models

•       Familiarity with freight management, incoterms, and logistics optimization

•       Experience managing procurement across multiple sites or product lines

•       Competitive salary of $100,000 – $130,000 depending on experience

•       Comprehensive benefits package including medical, dental, and vision

•       401(k) with company match

•       Paid time off and holidays

•       A stable, family-owned company with nearly 70 years of history and strong values

•       Direct access to ownership and the ability to make a real impact across two thriving businesses

•       A collaborative, no-nonsense team environment where your work matters

The ideal Nordstrom Rack team member enjoys working in a fast-paced, high-energy environment. You'll make the customer experience quick, easy and fun while helping customers uncover the great deals they're looking for.

We have multiple roles available in Sales , Cashier, Stock and/or Fulfillment departments. You can apply here and discuss which role you're most interested in, during the interview process.

A day in the life for Sales and Cashier:

• Create a smooth fitting room experience by greeting customers and taking them to their fitting rooms, then sorting and returning clothing to the floor

• Motivate and inspire others to adopt initiatives such as our Nordstrom Rewards program

• Keep the stockrooms organized and complete all inventory processes, making sure merchandise is properly checked in and accurately ticketed

• Work with the team to ensure the sale's floor stays \"runway ready\" through re-merchandising and straightening throughout the day

• Assist customers with a variety of transactions through a seamless and friendly experience

• Demonstrate expertise in all technologies used in the store environment

• Defuse customer situations and provide resolutions in a timely and effective manner

A day in a Life for Stock Support and Fulfillment:

• Receive, unload freight, unpack and deliver newly arrived merchandise to selling departments

• Fulfill customer orders in a timely manner following quality standards

• Prepare and ship customer's orders following quality, packing and shipping standards

• Utilize inventory management systems to scan, process and research merchandise shipments in accordance with our inventory control processes

• Assist in maintaining clean and organized selling floors and stockrooms

• Provide general support to the store, e.g. set up special events , organize backroom, markdowns, and relocate store fixtures

You own this if you have

• Clear, effective communication with strong interpersonal skills

• Accountability, initiative and a high level of ownership

• Organizational skills, attention to detail and ability to prioritize multiple tasks in a fast-paced environment

• The ability to frequently lift and carry up to 25 pounds and occasionally up to 50 pounds ( STOCK SUPPORT OR FULFILLMENT ROLE )

• The ability to work a flexible schedule based on business needs

We've got you covered

Our employees are our most important asset and that's reflected in our benefits. Nordstrom is proud to offer a variety of benefits to support employees and their families, including:

• Medical/Vision, Dental, Retirement and Paid Time Away
• Life Insurance and Disability
• Merchandise Discount and EAP Resources

A few more important points...

The job posting highlights the most critical responsibilities and requirements of the job. It's not all-inclusive. There may be additional duties, responsibilities and qualifications for this job.

Nordstrom conducts background checks and considers qualified applicants with criminal histories in a manner consistent with all legal requirements.

Applicants with disabilities who require assistance or accommodation should contact the nearest Nordstrom location, which can be identified at .

Please be mindful that there may be legal notices and requirements related to this job posting that are specific to your state. Review the Career Site FAQ's for relevant information and guidelines.

2022 Nordstrom, Inc

Current Nordstrom employees: To apply, log into Workday, click the Careers button and then click Find Jobs.

Pay Range Details

The pay range(s) below has been provided in compliance with state specific laws. Pay ranges may be different for other locations. Pay offers are dependent on the location, as well as job-related knowledge, skills, and experience.

Create an outstanding customer experience through exceptional service.

Establish and maintain a safe and clean environment that encourages our customers to return.

Assist the department manager in reaching sales and profit goals established for the department and monitor all established quality assurance standards.

Embrace the customer first strategy and encourage associates to deliver excellent customer service.

Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.

SALLY BEAUTY ADVISOR:

Job Description:

By working at Sally Beauty, you would be part of the largest hair and beauty supplier in the world and we are on a mission to empower our customers to express themselves through hair - and we need passionate and talented people to make this happen!!

The Sales Associate/Beauty Advisor will focus on one primary objective - creating a memorable shopping experience for our customers. We are continually searching for passionate beauty lovers that want to help our customer through their beauty experience. Whether assisting with hair color, cosmetics, skin care, or nails, we want you to be the advisor on our customer's journey. It takes knowledge and training - which Sally Beauty will go above and beyond to provide. You bring your passion and personality - we will do the rest!

Your role at Sally Beauty:

* Build relationships and inspire loyalty.

* Recommend additional and complimentary products.

* Inform customers of current promotions and events.

* Set up advertising displays and arrange merchandise to highlight sales and promotional events.

* Ensure our customers are informed about and enrolled in our Loyalty program.

* Complete transactions accurately and efficiently.

* Maintain a professional store environment and communicate inventory issues.

* Demonstrate our Sally Beauty Culture Values.

* We have a range of different working schedules and hours to suit everyone's needs.

Why you'll love working here:

* The people are creative, fun and passionate about beauty.

* Generous product discount and free sample products.

* You will receive a great education regarding our products.

* You will have ample opportunity for growth.

* You may qualify for one or more of the following - medical, dental, vision, 401k, vacation, sick and holiday time depending on the average hours worked.

Requirements:

Legal wants you to know:

* Must be able to lift up to 25 lbs, occasionally while on a ladder, with or without accommodation.

* May be exposed to fumes and odors upon occasion.

Working Conditions/Physical Requirements

The position requires some physical exertion such as long periods of standing; walking; recurring bending, crouching, stooping, stretching, reaching, or similar activities; recurring lifting of moderately heavy items such as shipment or record boxes. The position involves working around moving parts, carts, or machines, and may occasionally include exposure to irritant chemicals.

Additional Information:

Interested in this exciting challenge and always be in the know about the latest trends in hair and beauty? Yes? Then we would love to hear from you.

\"At Sally Beauty Holdings, we find beauty in diversity. Our inclusivity and self-expression are what fuel our innovation and growth. You are welcome here, and you can thrive here. We find beauty in YOU. Join us.\"

Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, or disability.

SBH, Inc. is an Equal Opportunity Employer. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.

The pay range per hour is $25.00 - $42.50. Pay is based on several factors which vary based on position. These include labor markets and in some instances may include education, work experience and certifications. In addition to your pay, Target cares about and invests in you as a team member, so that you can take care of yourself and your family. Target offers eligible team members and their dependents comprehensive health benefits and programs, which may include medical, vision, dental, life insurance and more, to help you and your family take care of your whole selves. Other benefits for eligible team members include 401(k), employee discount, short term disability, long term disability, paid sick leave, paid national holidays, and paid vacation. Find competitive benefits from financial and education to well-being and beyond at Target.

All About Target

Working at Target means helping all families discover the joy of everyday life. We bring that vision to life through our values and culture.

All About Service & Engagement

Advocates of guest experience who welcome, thank, and exceed guest service expectations by focusing on guest interaction and recovery. Advocates of both in-store and digital services and solutions who are knowledgeable about capabilities and features that drive adoption, usage and ultimately guest loyalty. Empowered to make shopping quick and easy for guests at the checklanes, guest services, gift registry, pick-up and drive up while ensuring exceptional quality.

At Target, we believe in our leaders having meaningful experiences that help them build and develop skills for a career. The role of a Service and Engagement Team Leader can provide you with the skills and experience of:

• Guest service fundamentals, experience building a guest first team culture and driving loyalty programs
• Guest engagement; problem solving and resolution
• Retail business fundamentals including: department sales trends, inventory management, guest shopping patterns, pricing and promotions strategies
• Planning department(s) daily/weekly workload to support business priorities and deliver service and sales goals
• Leading a team of hourly team members; including skills in interviewing, developing, coaching, evaluating and retaining talent

As a Service and Engagement Team Leader, no two days are ever the same, but a typical day will most likely include the following responsibilities:

• Demonstrate inclusivity by valuing diverse voices and approaches, being authentic and respectful, and creating equitable experiences.
• Lead a team of passionate and knowledgeable Guest Advocates, Service Advocates and Front of Store Attendants who strive to exceed guest service expectations by focusing on decreasing wait time, friendly guest interactions, quality of service, resolution, driving loyalty and cleanliness standards.
• Lead and demonstrate a culture of executing all best practices as outlined with team onboarding and learning; help close skill gaps through development, coaching and team interactions.
• Understand sales goals, business reporting and guest insights to plan and execute daily/weekly workload, to deliver on store sales goals, guest engagement and troubleshoot opportunity areas as needed throughout the day.
• Support Target Loyalty Programs to ensure your team can educate and promote the suite of benefits, features and offerings that reward our guest and/or enhance their shopping experience.
• Support your direct leader by following up on training completion, checking for understanding and supporting continuous education opportunities to drive proficiencies for all front of store experiences.
• Engage in consistent, meaningful development conversations throughout the critical touch points within the teams career path.
• Personalize recognition and appreciation of your team to reinforce critical guest service behaviors and promote a positive team and guest centric culture.
• With guidance from your direct leader, help lead a culture of accountability through clear expectations and performance management (listen, observe, recognize and coach) on critical Service and Engagement behaviors.
• Quickly respond to any concerns with a guests shopping experience by de-escalating the situation and ensuring your team understands and feels supported to resolve or address guest concerns and issues.
• Ensure your team members stay up-to-date on upcoming major promotions, brand launches and events.
• Evaluate candidates for open positions and develop a guest-centric team.
• Work a schedule that aligns to guest and business needs (this includes early morning, evening, closing, overnight shifts, holidays and weekends).
• Support and enable team members to deliver pick up and drive up orders (including drive up returns and Starbucks) efficiently and accurately to digital guests, following all federal, state and local adult beverage laws. Support guest services as needed.
• Demonstrate a culture of ethical conduct and compliance; lead team to work in the same way and hold others accountable to this commitment.
• Lead and demonstrate a safety culture through modeling and recognizing safe behaviors, identifying and correct hazards, holding team accountable to following safety expectations, assisting with incident response, and reporting/investigating injuries timely and accurately.
• Model creating a welcoming experience by greeting guests as you & your team are completing daily tasks.
• Demonstrate how to engage with guests when assistance is needed, engage with guests in a welcoming way, and help solve their specific needs.
• Lead by thanking guests and let them know we're happy they chose to shop at Target.
• Model the execution of physical security processes in order to enhance the instore security culture.
• Support merchandise protection strategies across the total store; including ordering, storage and application as directed by best practices.
• If applicable, as a key carrier, follow all safe and secure training and processes.
• Address all store emergency and compliance needs.
• All other duties based on business needs.

What We Are Looking For

This may be the right job for you if:

• You enjoy interacting and helping others - including guests that shop our store and fellow team members you work with.
• You thrive in a fast-moving, highly active and physically demanding role, where teamwork, flexibility, and creative problem solving are key to success.
• You are open to working a flexible work schedule with varying hours, days or shifts (including nights, weekends, and other peak shopping times).

The good news is that we have some amazing training that will help teach you everything you need to know to be a Service and Engagement Team Leader. But, there are a few skills you should have from the get-go:

• High school diploma or equivalent
• Must be at least 18 years of age or older
• Previous retail experience preferred, but not required
• Lead and hold others accountable
• Ability to communicate on multiple frequency devices and operate handheld scanners, and other technology equipment as directed. Work independently and as part of a team
• Manage workload and prioritize tasks independently and with a team
• Welcoming and helpful attitude
• Effective communication skills
• Capability to remain focused and composed in a fast-paced environment and accomplish multiple tasks within established timeframes

We are an awesome place to work and care about our teams, so we want to make sure we are clear on a few more basics that we expect:

• Access all areas of the building to respond to guest or team member issues
• Interpret instructions, reports and information
• Accurately handle cash register operations, cash transactions, and oversee cash office processes as needed
• Scan, handle and move merchandise efficiently and safely, including frequently lifting or moving merchandise up to 10 pounds and occasionally lifting or moving merchandise up to 44 pounds without additional assistance from others
• Climb up and down ladders as needed
• Flexible work schedule (e.g., nights, weekends and holidays) and reliable and prompt attendance necessary
• Capable of working in and exposure to varying temperatures, humidity, and other elements while performing certain job duties including but not limited to Drive-Up, carryout, etc. as needed
• Ability to remain mobile for the duration of a scheduled shift (shift length may vary)

Target will consider for employment qualified applicants with criminal histories in a manner consistent with the San Francisco and City of Los Angeles Fair Chance Ordinances.