Sales Jobs in Novelty Ohio

The Sales and Customer Service Specialist located in Mayfield serves as a primary point of contact for clients, combining proactive sales expertise with top-tier customer service. This role is responsible for identifying client needs, presenting product or service solutions, and ensuring a seamless client experience from initial inquiry through post-sale support.

Responsibilities:

• Perform sales administration tasks, including maintaining accurate records of customer transactions, preparing reports, and supporting the sales team in day-to-day operations.
• Deliver excellent customer service by responding promptly to client inquiries and providing knowledgeable assistance both before and after sales.
• Prepare and send customer quotes accurately, ensuring all proposals align with company pricing and guidelines.
• Conduct diligent sales follow-up with clients via phone, email, and other channels to nurture relationships and close sales opportunities.
• Travel to trade shows and association meetings as needed to represent the company, build industry connections, and support business development efforts.
• Enter orders into the system with high attention to detail, ensuring accuracy and timely processing for customer satisfaction.

Qualifications:

• Experience in sales, customer service, or a related client-facing role is preferred.
• Strong communication and interpersonal skills, with the ability to build rapport quickly.
• Problem-solving mindset and ability to handle challenging situations diplomatically.
• Organizational skills and attention to detail for managing client records and follow-ups.
• Skilled in QuickBooks
• Ability to work independently and as part of a team in a fast-paced environment.

Qualified? Please apply today!

General Description:

Manage company quality system so that our products and services meet the satisfaction of our customers, our market, our fellow associates, and our shareholders.

Responsibilities:

• Maintain “Continuous Improvement” philosophy throughout organization.
• Champion quality-focused team training and development.
• Ensure continued compliance with all quality management system certificates.
• Prepare organization for quality management system audits (ISO 9001:2015; ISO 14001:2015; AS9100-2016).
• Ensure compliance with safety and environmental requirements.
• Assist in maintaining all measuring equipment.
• Work with manufacturing team to achieve IATF16949 certification.
• Guide the development and upkeep of best practices across distribution and manufacturing.
• Partner with sales and other functional teams to understand customer quality requirements and metrics.
• Work with American Ring teams and customers to ensure performance goals reflect needs of stakeholders.
• Conduct comprehensive audits of all operations to verify alignment with established performance goals.
• Audit quality systems and processes for deficiencies and implement appropriate quality actions.
• Monitor all quality actions.
• Resolve corrective actions to uphold both customer and American Ring quality standards.
• Work with sourcing manager to confirm APQP meets customer expectations.
• Review/Audit APQP against customer expectations.
• Oversee maintenance of quality documents covering customers and vendors.
• Report changes in quality processes and documentation to sales, purchasing, sourcing, and production teams.

Non-conformance, Print changes, Cert Requirements, Packaging requirements

• Maintain Records.
• Collaborate with colleagues, managers, and cross-functional teams to achieve superior quality outcomes.
• Provide quality support for design and development teams.

The Client Relations Specialist serves as the liaison with the company's customers, developing relationships, providing guidance and advice, and providing a higher level of customer support on a specific product or service.

Duties and responsibilities include:

• Ensuring both the company and clients adhere to contract/specs
• Day-to-day communication with customers/clients, answering questions, managing conflicts and collecting feedback and escalating as appropriate
• Maintaining up-to-date knowledge of company products and services
• Effectively providing client support and communication
• Facilitating inter-departmental communication to provide effective client support
• Building, maintaining, and strengthening relationships between the company, reps and clients by providing optimal service
• Assisting sales team with identifying opportunities to up-sell/cross-sell services and products
• Identifying internal procedures that adversely affect customer satisfaction and working with internal areas to build consensus and accomplish improvements
• Liaise between customers, contractors, sales reps and appropriate personnel
• Interacting with customers including contractors to provide support and information on an assigned product or service
• Ensuring that appropriate actions are taken to resolve customers, contractor or sales representative problems and concerns
• Using knowledge of a specific product, service, or other assigned area of expertise to answer inquiries or to forward to the appropriate staff
• Using knowledge of a specific product, service, or other assigned area of expertise to validate customers orders and correct as necessary for proper delivery
• Being familiar with other product and services to support staff of Client Relation Specialists
• Collaborating with customer service personnel, product management department, service departments and/or sales representatives to streamline information and orders
• Performing other related duties as assigned
• Collaborating with regional sales resources to improve their customer service experience
• Escalating issues or situations as appropriate
• Understanding contractor, sales representative and customer perspectives to improve their order experience
• Building relationships directly with contractors, sales representatives, customers and internal staff

Experience and education required:

• 1 to 2 years experience and/or training in this type of work
• High School Diploma or GED
• Strong verbal and excellent written communication skills; strong attention to detail
• Excellent time management skills
• Excellent customer service skills
• Ability to develop working relationships at multiple levels of the organization
• Collaborative team player with the ability to build consensus
• Proficient with Microsoft Office Suite and SAP
• Ability to handle change and ambiguity
• Effective in a fast paced environment
• Ability to be self-directed and motivated
• Ability to work at a focused and continuous pace

The salary range for applicants in this position generally ranges between $56,000 and $66,000. This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law.

Tremco offers a variety of benefits to its employees, including not limited to: health insurance, paid holidays, paid time off, 401(k) with company match, Company Pension Plan, Performance Based Commission, and continuing education.

Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.

About the role:

Recruiting at TQL is an opportunity to build a career with an industry leader of over 9,000 employees, offering an award-winning culture and high earning potential through uncapped bonuses. Our Recruiting team is responsible for finding sales talent nationwide, and you will own the entire candidate search process while managing the needs of your dedicated on-site hiring manager. We pride ourselves on our sense of urgency and our ability to drive results. No experience necessary; we will set you up for success with our best-in-class paid training program.

What's in it for you:

• $45,000 per year base salary
• Sign-on bonus
• Promotional raise opportunities
• Uncapped bonuses
• The average recruiter doubles their earnings by the end of the third year
• Want to know what the top 20% earn? Ask your recruiter

Who we're looking for:

• You're self-motivated, set ambitious goals and work relentlessly to achieve them
• You have excellent relationship building and communication skills
• You're coachable and thrive in a metrics-driven environment
• College degree preferred, but not required
• Military veterans encouraged to apply

What you'll do:

• Cultivate relationships and maintain strong communication with candidates, hiring managers, team members, and business partners to fill positions with the best talent
• Generate a high volume of candidate flow through a variety of sourcing methods
• Conduct phone-screens and manage the entire interview process from sourcing to offer, while ensuring candidates' initial onboarding experience is seamless
• Document conversations, interview progress, offers and feedback in our Applicant Tracking System (Avature)
• Process paperwork regarding onboarding and dispositioning candidates with a high level of accuracy

What you need:

• Elite work ethic, 100% in-office
• Strong customer focus
• The ability to work with the latest technologies
• The desire to be a part of TQL while contributing to our continued growth

Why TQL:

• Certified Great Place to Work with 900+ lifetime workplace award wins
• Outstanding career growth potential with a structured leadership track
• Exposure to executive leadership and direct access to all hiring managers
• Comprehensive benefits package
• Health, dental and vision coverage
• 401(k) with company match
• Perks including employee discounts, financial wellness planning, tuition reimbursement and more

Where you'll be: 8488 Shepherd Farm Dr Suite 101 West Chester, OH 45069

Employment visa sponsorship is unavailable for this position. Applicants requiring employment visa sponsorship now or in the future (e.g., F-1 STEM OPT, H-1B, TN, J1 etc.) will not be considered.

Customer Service Specialist – Supply Chain

Direct Hire

Schedule: Monday–Friday (Remote Fridays) – 8am to 4pm

Reports To: Supply Chain Manager

Industry: Food & Beverage / Specialty Ingredients

Pay Rate Range: Up to $60,000

Position Overview

A client of Insight Global in the Flavors and Fragrances Industry is looking for a Customer Service Specialists to support its growing supply chain and operations team. This is a direct‐hire opportunity ideal for candidates who enjoy being at the center of order management, customer communication, and cross‐functional coordination. This role serves as a key liaison between customers, sales, supply chain, and operations ensuring orders are planned, scheduled, and delivered accurately and on time across both import and export workflows.

Key Responsibilities

• Manage end‐to‐end order processing and order management, from entry through delivery
• Serve as the primary point of contact for customer communication, order status updates, and issue resolution
• Coordinate closely with sales, supply chain, operations, planning, scheduling, shipping, quality, and purchasing teams
• Handle both import and export orders, ensuring proper timelines, documentation, and coordination
• Work backward from customer delivery dates to ensure production, shipping, and logistics milestones are met
• Support operational planning and scheduling activities to maintain service levels and on‐time delivery
• Assist with shipping coordination and follow‐up, including changes, delays, or exceptions
• Maintain accurate order, shipment, and customer data using Microsoft Office tools, particularly Excel
• Contribute to continuous improvement efforts across customer service and supply chain operations

Required Qualifications

• 2+ years of experience in customer service, order management, or supply chain support
• Strong experience working cross‐functionally with sales and operations
• Intermediate proficiency in Microsoft Excel (tracking, reporting, data organization)
• Comfortable managing multiple orders, timelines, and priorities simultaneously
• Experience working with dates, lead times, and delivery schedules
• Strong communication skills with both internal teams and external customers
• Detail‐oriented, organized, and proactive problem solver

Preferred Qualifications

• Experience in the food & beverage, ingredients, flavor, fragrance, or manufacturing industry
• Exposure to import/export operations, international shipping, or global supply chains
• Background supporting planning, scheduling, shipping, quality, or purchasing functions
• Experience in a fast‐paced, operations‐driven environment

Financial Highlights – Enjoy an Immediate Pay Raise and Professional Growth!

$10k Fast Start Bonus Per Month for 12 months, $120k First Year, requires one new commercial account with at least 250 employees, every two weeks.

$2,500 First Week Training Pay for the first five training days.

$500 per virtual appointment bonus with food with no bonus limit.

Up to $1500 per week for meeting minimum call and one qualified onsite appointment.

200% of the profit margin for the first 90 days of orders shipped.

40% to 59% of the profit margin after 90 days

Up to $10k new client account credits

Up to $5k new account donation credits

Up to $400 of gift cards for business building activities

GHA Technologies, Inc. has become the #1 Employee-Owned Value-Added Reseller in America. Past rewards have included #1 Microsoft Western Region VAR, #1 fastest growing company in Arizona, #69 on the CRN Solution Provider 500, #15 2018 CRN Fast Growth 150 List.

We sell the latest AI technologies from Nvidia, Dell, HP, Microsoft, Google, Cisco, Lenovo, Apple, VMWare, Adobe, APC, IBM, Nutanix, EMC, Pure Storage, Samsung, Intel, Eaton, and all the hottest AI and Green Data Center, Virtualization, Energy Conservation, Cloud, Storage, Security, Wireless, SD Wan, Video, Identification, and Power Technologies! We also specialize in mission critical product procurement and integration services for some of the largest Corporate, Government, and Education clients in America! Our client base is a who's who of corporate America!

GHA employee owners will receive stock shares every year on top of our industry’s leading commissions, bonuses, and promotional offerings!

Mission critical, online, vast E Commerce distribution network coast-to-coast warehouse locations support just-in-time delivery.

Super convenient, orders placed by 9:00 p.m. EST (8:00 p.m. CST) can be received the next morning for in-stock items.

Secure, 24-hour access to your own personal portal customized with special pricing on more than 2 million top selling products from 3,500 manufacturers in the USA and across the globe.

We are currently HIRING experienced Sales Professionals nationwide with a minimum of three years direct technology sales experience.

We offer a highly lucrative earnings and benefits package with top salespeople earning between $96,000 to $2,000,000 annually. W-2 Employment, Medical, Dental, and HSA Benefits, 401K Retirement Plan, and GHA company stock ownership (ESOP) plan.

Please email your resume to and schedule a strictly confidential interview.

Visit us at:

JOB SUMMARY

The primary function of this role is to sell new contracts for sprinkler systems. The employee will be responsible for bidding contract work, creating job schedules, coordinating the delivery of tools, identifying and managing the personnel assigned to each project, and tracking labor efficiency. In addition, the individual will be responsible for representing the company at job progress meetings and initiating change orders. This position reports directly to the VP of Sprinkler Operations.

This job requires the ability and desire to work in a fast paced multi-tasked environment with a focus towards sales, prospecting for new clients, and customer service. It will require travel to potential/existing customer sites.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Primary duties and responsibilities include the following. Other duties may be assigned.

• Sell new and used sprinkler system services to new and existing customers.
• Learn, understand, and interpret local, state, and national building fire codes to identify compliance issues at customer facilities and recommend solutions.
• Perform customer surveys as required/requested.
• Obtain all licensing required to perform job function, as applicable.
• Obtain manufacturers’ certifications required to perform job function, as applicable.
• Complete proper scheduling and execution of monthly calls as assigned by management.
• Responsible for providing excellent customer service and maintaining customer retention.
• Execute all Company processes and complete all required paperwork accurately and in a timely manner.
• Accurately define project requirements.
• Create job schedules and coordinate the delivery of tools to the project site.
• Identify and manage the personnel assigned to each project and track their labor efficiency.
• Attend job progress meetings, initiate change orders and contract progress billings.
• Estimate remaining “cost-to-complete” for monthly NIP reporting.
• Manage the day-to-day operations of assigned projects so that they are completed on time and on budget.
• Work with clients to brainstorm creative solutions to their problems and to ensure their needs are met through our customized solutions
• Manage projects following established guidelines that ensure they are completed as efficiently as possible.
• Communicate with team members regarding project needs.
• Read and analyzing job cost reports taking appropriate action as needed.
• Respond to inquiries from the senior management team in timely manner.
• Assist with collections as required.
• Read architectural drawings and determine proper sprinkler system locations for new construction and remodel projects.
• Travel to customer and job sites as needed.
• Maintain frequent communication with VP of Sprinkler Operations.

SUPERVISORY RESPONSIBILITIES

This position has no supervisory responsibilities.

QUALIFICATIONS

To perform this job successfully, the individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• High school diploma or GED is required.
• 5+ years’ of sales experience selling services is required.
• Ability to read job specifications to determine the proper use of products is required.
• NICET LEVEL III certification required.
• Proven knowledge of NFPA 13 is required.
• Ability to maintain a positive work environment is required.
• A valid driver’s license is required.
• Significant experience with Microsoft Office (i.e., Word, Excel, PowerPoint) applications is required.
• Ability to think strategically, make sound decisions, and produce accurate and timely results is required.
• Building positive working relationships with multiple levels of employees and management is required.
• Demonstrating integrity and professionalism is required.
• Demonstrating commitment to company values is required.
• Excellent organizational skills is required.
• Ability to follow-up on tasks and assignments in a timely manner is required.
• Excellent written and verbal communications skills are required.
• Ability to perform basic business mathematical functions is required.
• Ability to work with minimal supervision is required.
• Ability to work effectively in a team environment is required.
• Complying with all operating policies, procedures, executed Plans, and Programs is required.

• Minimum of three years of combined landscape production and sales experience (or similar in related field).
• An associate's degree or more (preferably in the Green Industry)
• Possess a valid driver's license and must be insurable on company's insurance policy
• Possess excellent written and oral communication skills
• Proficient in MS Outlook, Word, and Excel
• Proficient in or able to learn customer relationship management (CRM) software
• Proficient in or able to learn company estimating software
• Possess excellent computer skills
• Able to make effective presentations to potential clients
• Able to manage a book of work exceeding $1,500,0000 predominantly focused on commercial properties.
• Able to represent the company in a courteous and professional manner
  
  

• Renew current work, upsell current clients as needed, aquire new clients & sell new work upwards of $1,500,000 annually
• Attends client meetings
• Makes the initial contact with client and takes all required measurements
• Prepares all proposals/contracts for client
• Makes effective presentations and presents all proposals/documents to client
• Closes sale and coordinates job specifics with appropriate personnel
• Interfaces with client and ensures that all of client's concerns are addressed in a timely and professional manner
• Interfaces with company Garden & Property Manager for first few months of contract to ensure client's expectations are met and that jobs are kept on schedule and on budget
• Ensures that job cost reports are properly analyzed and disseminated
• Maintains and updates CRM software on a daily basis re: deadlines, meetings, notes, points of contact, phone conversations, etc
• Thoroughly understands and complies with company policies, procedures, and Standard Operating Procedures (SOPs)
• Assists in the implementation of the company's new business development plan
• Assists Field Supwrvisors in site visits, walkthroughs, upsells, & estimating
  
  

• Is a high-energy individual capable of building and maintaining professional relationships with potential clients, vendors, subcontractors, etc
• Able to effectively network and make connections with people
• Requires minimal supervision
• Is self-motivated
• Able to make effective presentations
  
  

• Working with an internal company team
• Helping grow the company and create value for clients
• Building relationships, prospecting and networking
  
  

• Positive outlook and disposition
• Enjoys challenges and problem solving
• Steady, consistent, and dependable behavior
• Customer-service oriented
• Strong work ethic
  
  

• Team incentives
• Impact Bonuses
• Employee point reward system
• Bonus pay
• Signing bonus
  
  

• Clear Career Growth Path: Advance your career with opportunities to move up and throughout our team, positioning yourself for amazing personal and team success, supported by our comprehensive in-house training and development programs
• Commitment to Learning: We invest in our people with 45 hours of paid education annually, including both industry-specific and personal development courses — because learning never stops here
• Comprehensive Benefits Package:
  • Medical, dental, and vision insurance
  • Short-term disability coverage
  • Life insurance
  • 401(k) retirement plan with Company Matching Contributions
  • Profit-sharing opportunities
  • Paid Time Off and Paid Holidays
• A Culture That Values Fun and Connection:
  • Regular company picnics, parties, team cookouts, and staff baseball games
  • An annual awards banquet to celebrate our team’s hard work and achievements
  • Community involvement offering Charity and Kindness
• Employee Recognition and Rewards to recognize your dedication and contributions
  • Pattie Gream Team Reward Programs
  • Discounted services, materials, and more!
  • Employee of the month recognition!
  • Team incentives and Profit Sharing
    

Carlisle Brake and Friction

Material Development Manager-Dry Friction

Solon, OH

Description

Manage, develop, and help successfully launch new semi-metallic, non-asbestos organic friction materials for Carlisle’s extensive customer base. Manages a group of formulators of dry and metallic friction products while still being a formulator.

ESSENTIAL DUTIES and RESPONSIBILITIES:

· Directly and indirectly develop friction materials in transmission and brakes for off highway (mining, construction, agriculture), aircraft, power sports, recreation, heavy truck, and industrial applications. This will include supervising and some pilot/fabricating of test materials manufactured in plant environments.

· Participate in and sometimes lead project/program management of a typical APQP/stage gate/phased launch process for creating new materials (NPD, NPI).

· Responsible for managing multiple testing plans/DVP&R’s across a broad range of applications, formulas, processes, customers, and plants.

· Regularly report out on program status, team progress, performance and actions.

· Develop personnel performance and development plans in conjunction with company goals.

· Assist in study of markets, customer applications/usage, new technology and regulatory landscape to create technical roadmaps.

· Generates research and development projects with focus on commercialization and product launch.

· Participates in industry associations globally for materials, testing, brakes, and various end-market industry associations.

· Experience in ceramics, polymers, composites, and other materials and material science systems.

· Position requires a strong theoretical knowledge of coppers, steels, non-ferrous powder metallurgy and friction characteristics associated with brakes, clutches and drive trains.

· Experience with composite mixing, molding/bonding, curing/baking, and finishing of dry friction products is desired.

· Some experience with metallic or powdered metallurgy environments is helpful.

· Experience with sintering/brazing and heat treatment of steels is helpful.

· Have the ability to use concepts and tools of Six Sigma as a means to develop materials to meet customer requirements. These can include Design of Experiments (DOE), DFMEA, and the ability to understand a QFD (Quality Functional Deployment) to establish customer critical requirements.

· Interfaces with sales personnel in and on customer visits when necessary. The object is to understand conditions under which the manufactured parts must operate in the longer term from an applications perspective.

· Comfortable presenting technical data sheets, test results, and failure analysis to both internal and external customers.

· Collaborate on equipment setup, operation and maintenance procedures for laboratory and dynamometers.

· Recommends new and improved test procedures to improve test quality and reduce test time.

· Interfaces with product and manufacturing engineering to introduce and further develop new materials.

· Assist production when difficulties occur in manufacturing parts in the engineer’s product area.

· Interfaces with test engineers to develop new test methods and procedures as well as communicating how test data is analyzed and presented.

· Interpreting dynamometer and analytical test lab results.

· Assist quality control and supplier quality to work on production and developmental issues relating to part quality, standards, testing methods, and analysis of defects.

· Support sourcing via helping to identify new suppliers, assisting with supplier audits as necessary, generating standards/specifications for qualifying incoming products.

· Experience in evaluating new raw material sources due to shortage, va/ve, and performance enhancements is highly recommended.

· Assist with the creation and maintenance of ISO/QS documentation and control systems.

Requirements

PREFERRED QUALIFICATIONS:

Education:

· Minimum of a Bachelors Degree, in Chemistry, Materials Science, Metallurgy, Physics, Composite Materials & Structures, Chemical Engineering, or Mechanical Engineering. Masters or Advanced Technical Degree in these fields preferred but not required.

Experience and/or Training:

· Ideally 10-15 years of experience (more preferred) in compounding/formulating, product development, testing, and launch of materials.

· Ideally 3-5 years of experience (more preferred) in managing formulators/compounders.

· Position requires a strong theoretical knowledge of physical properties and materials science relating to the use of such materials in friction material composites.

· Analytical evaluation typically includes DSC, TGA, FTIR, GC Mass spectroscopy, elemental and phase identification, particle size, optical and electron microscopy, particle sizing and compound identification.

· Experience with the use of these materials in friction applications such as brakes, clutches and drivetrains is a plus.

· Practical experience with the use of Six Sigma techniques is desirable but not essential as formal on-site training is available and encouraged.

· A history of successful commercialization of friction materials is preferred.

What We Offer

• Comprehensive Health Benefits: Enjoy medical, dental, and vision coverage for positions of 30+ hours/week.
• Health Savings Account: Benefit from annual employer contributions to your HSA.
• Company-Provided Insurance: We offer life insurance, accidental death and dismemberment coverage, and short-term disability insurance.
• Voluntary Insurance Options: Choose additional coverage for yourself, your spouse, and your children, including critical illness, accident, hospital indemnity, and long-term disability insurance.
• 401(k) Plan: Take advantage of our 401(k) with matching contributions, fully vested from day one.
• Educational Support: Access tuition reimbursement and scholarship opportunities to further your education.
• Lifestyle Reimbursement: Receive a $150 Amazon gift card upon completion of your annual physical.
• Wellness Program: Participate in health coaching, monthly webinars, quarterly challenges, and earn gift card incentives for participation and earning points.
• Safe Work Environment: Work in a clean and safe environment.
• Generous Paid Time Off: Enjoy 14 paid holidays, including a holiday shutdown between Christmas and New Year’s, plus paid vacation available from day one.
• Paid Parental Leave: Take advantage of paid parental leave to support your family.