Sales Jobs in Naperville Illinois Remote

Giesecke+Devrient is a growing, German international security technology company operating in the fields of digital security, financial platforms, and currency technology. G+D ePayments manages and secures billions of digital identities throughout their entire life cycle. Our products and solutions are used by commercial banks, mobile network operators, car and mobile device manufacturers, business enterprises, transit authorities and health insurances and their client’s every day to secure payment, communication and device-to-device interaction. G+D ePayments is a technology leader in its markets and holds a strong competitive position.

JOB SUMMARY

The Client Success Manager II (CSM II) is responsible for providing the highest level of quality service, and ensuring for excellent internal and external communication to support our Client’s day to day requirements and specifications. The CSM II seeks to understand the client needs and suggests the appropriate solutions, products, and services to best meet those needs in collaboration with Sales. The CSM II is responsible for successful execution of client projects and serves as the direct daily liaison between the client and internal stakeholders.

The CSM II responsibilities also include processing orders; inventory management; coordinating with Other CSMs, production, scheduling and logistics teams; and invoicing. This position requires direct interface with internal stakeholders in a variety of departments, collaborating to ensure for a timely, accurate, and excellent client delivery experience. A high level of responsiveness, attention to detail, and service is required for all duties.

Duties and Responsibilities:

• Act as the lead point of daily contact for any and all matters specific to assigned client accounts.
• Serve as a subject matter expert as it relates to a key client segment in G+D’s Client portfolio and assist in shaping the client experience for this segment
• Act as a liaison between assigned Clients and G+D team to provide first level Client support, coordinating both internally and externally as required
• Anticipate Client needs based on market changes and payment association guidelines and plan to harmonize changes across impacted clients proactively and accordingly
• Manage communication with the Client and track work in progress (WIP) items on a G+D Client dashboard; lead standing client calls to review and update all WIP items
• Aggregate, monitor, analyze, and report performance metric results
• Support new Client onboarding activities, in collaboration with Sales and other stakeholders
• Facilitate and lead card and project design, technical, and implementation meetings, collaborating with SMEs, as required
• Coordinate and attend client Business Reviews, as required, presenting details that illustrate account health and activity
• Review forecasted volumes with actual orders and manage updates with Clients, Sales, Demand Analysts, and Operations
• Use the ERP system and other G+D tools to independently execute tasks and support communication and information gathering
• Work with G+D Systems (such as JIRA and SAP) to advise on Change Requests as they relate to Client requests or G+D-driven changes affecting the Client; ensure for accuracy and completeness and consult where necessary
• Establish IT development/project workback schedules through direct communication with the Production IT, Operations and Billing teams
• Coordinate Client on-site visits for press validations, audits, and/or tours ensuring all relevant departments are aware and can support the Client expectations
• Manage the processing of Client sales orders to include order confirmation and compliance verification for feasibility, product/material availability, schedules, and other relevant areas
• Establish production and delivery schedules through direct communication with the Planning and Scheduling group, or other G+D manufacturing facilities as needed
• Support issuance requirements for client portfolios and assist clients to manage forecast and inventory to ensure no interruption to issuance
• Support clients with inventory management by providing weekly or monthly inventory reports/order status reports, as required
• Assist with submission and acceptance of orders to and from the LB (Load Balancing) program to track orders with other G+D production sites, including any claim handling
• Support Finance Department for preparation of month end invoicing and in validating correct pricing
• Manage the end-to-end process of collateral procurement on behalf of clients (from PO Requisition, to proofing, to invoicing)
• Verify pricing on Client PO’s vs. quotations and/or Clients contracts
• Coordinate with internal Shipping department to ensure for accurate and on-time delivery
• Serve as first line of Client support for incident reporting and incident management, following up and supporting, as required, to see the issue through prompt resolution
• Work closely with the Quality team to assist with Client incident investigations, collaborate on root cause and corrective actions
• Identifies upsell and cross-selling of G+D products and services and refers opportunities to Sales.
• Demonstrated advanced and independent working knowledge and understanding of all end-to-end processes across varying client types
• Demonstrated advanced and independent working knowledge of both card body manufacturing and service bureau/fulfillment (as demonstrated by action and/or via certification)
• Demonstrated ability to serve as a thought leader, influencer and successful people manager as it relates to driving best practices and action on behalf of clients
• Demonstrated successful relationship management and ownership of complex, top-tier clients

Qualifications:

• Bachelor’s degree, preferred
• 5 years of experience in a similar or related, client-facing role
• Excellent organization, planning, and multitasking skills, with high attention to detail
• Efficient communication skills and excellent command of English, both written and verbal
• A self-motivated team player with ability to interact in a collaborative manner
• An ability to be unfailingly civil and respectful to both internal and external Clients
• A self-starter with excellent problem-solving skills and a continuous improvement mindset
• Proficient and independent user of Microsoft Office applications (Word, Excel, PowerPoint, Outlook)
• General understanding of ERP system functionality with respect to order processing, inventory management, status monitoring and receiving
• Flexible to work outside of standard business hours, when needed, as well as willing and able to travel (up to 10%)
• Experience with SAP, strongly preferred
• Card and/or payment industry experience, strongly preferred
• Printing experience, strongly preferred
• Other duties as assigned

BENEFITS INCLUDE

Medical (PPO and HDHP with HSA), dental, Vision, PTO, paid holidays, 401k with employer match, short/long term disability, life insurance, healthcare and dependent care flexible spending, EAP, commuter benefits, education assistance and more.

Job Title: Project Coordinator

Location:

Position Overview

We are seeking a highly organized, customer‑focused Account Manager with experience in the insurance industry. This role is responsible for delivering an exceptional end‑to‑end client experience, managing complex accounts, and serving as the primary post‑sale point of contact. The ideal candidate is a proactive problem solver, effective communicator, and strong relationship builder who excels both independently and in cross‑functional team environments.

Key Responsibilities

Client & Account Management

• Serve as the primary contact for post‑sale client support, ensuring high‑quality customer service and timely resolution of escalated issues.
• Manage assigned accounts ranging from 100 to 100,000+ eligible members.
• Lead client implementations, service calls, and ongoing account reviews.
• Provide alternative solutions for client requests and advise on plan design options.
• Maintain accurate and up‑to‑date client databases.

Problem Solving & Project Leadership

• Participate in and problem‑solve during implementation and service conference calls.
• Lead projects and ensure timely completion of deliverables.
• Provide clear, concise updates to management regarding issues and potential escalations.
• Work collaboratively with internal teams, including sales, marketing, underwriting, billing, eligibility, claims, and customer service.

Strategic & Relationship Management

• Build strong consultative relationships with brokers, consultants, and key stakeholders.
• Identify opportunities to enhance profitability, improve processes, and strengthen customer retention.
• Understand group insurance benefit offerings to support enrollment materials and client communications.
• Represent the company at client meetings and industry events.

Additional Expectations

• Respond proactively to client needs and inquiries.
• Adapt to a flexible schedule, including work outside standard business hours as needed.
• Act as an internal and external expert on consultative support practices.

Required Qualifications

• Bachelor’s Degree.
• Customer service experience within the insurance industry.
• Strong organizational and project management skills with the ability to prioritize multiple tasks.
• Excellent interpersonal, written, and verbal communication skills.
• Self‑motivated, with the ability to work independently and within a team.
• Strong computer skills, including Word, Excel, PowerPoint, Adobe, and MS Project.

Preferred Qualifications

• Experience in the PEO or Association market and/or prior experience in insurance sales, underwriting, or operations.
• Understanding of employee benefits, including worksite and voluntary products.
• Experience presenting to and engaging with large audiences.
• Proven account management, project planning, and analytical problem‑solving background.
• Ability to thrive under pressure and meet tight deadlines

Regards,

Akansha Pandey

Recruiting Partner

Americas Recruiting – Technology

HAYS Working for your tomorrow

Email-

Direct Number – (813)-280-4169

• Perform current Welding Standard Work with excellence, including accountability for quality of work performed.
• Assess and resolve simple problems in execution of standard work with suggestions for improvement.
• Fit, setup, operate, inspect and troubleshoot all tools and equipment necessary to execute standard work proficient with MIG, STICK, TIG and FLUX core welding
• Identify all out-of-standard and nonconforming conditions; alert Team Lead and/or Supervisor for remediation.
• Identify and propose ideas to improve safety, quality, throughput, and teamwork.
• Execute and maintain a clean and organized work area following 5S methods.
• Continuously learn new job skills within the workflow / plant to improve overall effectiveness of the organization.
• Perform all work according to area and AMETEK procedures and code of conduct.
• Able to execute all standard work with a high degree of efficiency and able to train others to improve their efficiency.
• Understand and identify sources of waste in the workflow and work with Team Lead / Supervisor to eliminate.
• Other duties as assigned.

• 5-7 years' Welding experience.
• High school diploma or equivalent.
• Ability to read and write in English.
• Basic computer literacy using Microsoft Windows.
• Basic math skills and ability to use basic measurement equipment (ruler, scale, calipers, tape measure).
• Ability to use various hand tools (wire strippers, pliers, wrenches, etc.)
• Stooping, kneeling, standing for long periods of time.
• Lifting (regularly up to 50 lbs.)
• Specific vision abilities required include close vision, color vision and depth perception.

• Follow current Standard Work with excellence, including accountability for quality of work performed.
• Identify all out-of-standard and nonconforming conditions; alert Team Lead and/or Supervisor for remediation.
• Understand and identify sources of waste in the workflow and work with Team Lead / Supervisor to eliminate.
• Identify and propose ideas to improve safety, quality, throughput, and teamwork.
• Execute and maintain a clean and organized work area following 5S methods.
• Continuously learn new job skills within the workflow / plant to improve overall effectiveness of the organization.
• Perform all work according to area and AMETEK procedures and code of conduct.
• Able to execute standard work with support from others on complex tasks.
• Able to operate Value Stream workstation.
• Fit, setup and operate all tools and equipment necessary to execute standard work. Proficient with TIG welding.
• All standard weld qualifications (SST, CS, SST to CS).
• Able to assess and resolve simple problems in execution of standard work with support from others on complex tasks.
• Other duties as assigned.

• High school diploma or equivalent.
• 3-5 years' experience.
• Ability to read and write in English.
• Basic computer literacy using Microsoft Windows
• Basic math skills and ability to use basic measurement equipment (ruler, scale, calipers, tape measure).
• Ability to use various hand tools (wire strippers, pliers, wrenches, etc.)
• Stooping, kneeling, standing for long periods of time.
• Lifting (regularly up to 50 lbs.)
• Specific vision abilities required include close vision, color vision and depth perception.

About B-O-F Corporation

B-O-F Corporation is a leading inventor, patent-holder and designer of innovative gravity flow shelving and merchandising solutions that help grocery stores, drug stores, liquor stores, superstores, and convenience stores reduce labor costs and increase sales by rapidly advancing our customers’ merchandising effectiveness through performance and merchandising innovation.

Position Summary

The Manufacturing Engineer will support the development, validation, and continuous improvement of manufacturing processes to ensure products meet quality, performance, cost, and delivery requirements. This role serves as a key technical link between Engineering, Operations, and Production, with a strong focus on part number creation, Bill of Materials (BOM) management, and manufacturing documentation.

This is an excellent opportunity for a mid-level engineer who is eager to challenge themselves in a fast-paced, rapidly-growing manufacturing environment. The role offers broad exposure to production operations, ERP/MRP systems, engineering change management, and quality processes, while providing significant opportunities to exercise existing SolidWorks and SolidWorks Composer skills.

This position is on-site at our facility located in Aurora and has a daily schedule of 7:00 AM to 3:30 PM.

Essential Duties & Responsibilities

ERP, BOM & Documentation Management

• Create and maintain part numbers, BOMs, and routings in ERP system
• Ensure ERP data accuracy to support production, scheduling, and material planning
• Partner with Engineering, Purchasing, and Operations on engineering changes and updates
• Audit manufacturing data to prevent production delays or cost issues
• Create and maintain installation guides and work instructions using SolidWorks Composer

Manufacturing & Process Support

• Develop, validate, and sustain manufacturing processes for new and existing products
• Provide daily technical support to Production and Manufacturing teams
• Troubleshoot production, quality, and performance issues and lead corrective actions
• Support production launches, including process documentation, material readiness, and system setup
• Communicate shop floor issues to scheduling and operations teams

Engineering Change & Continuous Improvement

• Respond to shop floor questions and provide technical clarifications
• Initiate and manage Engineering Change Requests (ECRs)
• Evaluate and implement process improvements that align with quality and engineering standards
• Apply Lean Manufacturing and structured problem-solving tools (5 Why, 8D, Six Sigma)

Tooling & Quality

• Design and support jigs and fixtures in collaboration with Welding and Production teams
• Validate quality processes through data collection, testing, and documentation
• Establish product specifications, performance qualifications, and quality procedures

Qualifications & Requirements

• Bachelor’s degree or equivalent experience in Manufacturing Engineering or a related engineering field.
• 5-7 years of experience in developing, implementing, and supporting metal and sheet metal manufacturing processes with responsibility for cost, quality, and methods.
• 5+ years of experience using SolidWorks, with working knowledge of SolidWorks Composer.
• Extensive knowledge of GD&T and tolerance standards for SolidWorks drawings.
• Experience with MRP or ERP systems (NetSuite preferred).
• Preferred:
• Experience working in manufacturing for retail fixtures, POP displays, or related fields.
• Well-versed in Lean Manufacturing and Six Sigma methodologies.
• Experience using problem-solving tools such as 5 Why, 8D, and Six Sigma.
• Demonstrated ability to evaluate complex situations and data involving multiple variables.
• Ability to determine optimal use of resources to meet project objectives.
• Spanish language skills are a plus.

Work Environment

This role operates in a mix of temperature-controlled office space and an active manufacturing plant. Work is primarily desk-based with regular time spent on the production floor, where temperatures may vary with outside conditions. Required safety gear and PPE must be worn in the plant, including closed-toed shoes at all times and long hair pulled back. Dress is generally casual due to the hands-on nature of the work, with occasional exposure to dirt or grease; elevated attire may be requested when vendors or clients are on site.

Benefits & Perks

• Two weeks of paid time off available to use upon start date
• 11 paid holidays including a floating holiday
• Paid volunteer day to dedicate your time to a cause of your choosing
• Affordable medical, dental, and vision insurance offerings for you and your family
• Employer-paid basic life and disability insurance
• 401(k) program with no waiting period and immediate vesting
• …and more!

We are an equal opportunity employer and will provide reasonable accommodations to applicants with disabilities upon request.