Sales Jobs in Maineville Oh Flexible
213 positions found
Company Description
Summit Funding Group, Inc., established in 1993, specializes in delivering creative and flexible equipment lease and finance solutions to businesses across various industries in the U.S. With over $6.5 billion in originations and more than $1.3 billion in assets under management, Summit Funding Group has become a leading equipment finance provider. The company operates through its Corporate Leasing and Vendor Finance divisions, emphasizing strong partnerships and customized financial solutions that drive business growth and operational success. At Summit Funding Group, integrity, client-focused service, and tailored financing options are integral to helping companies achieve their goals.
Essential Functions/Responsibilities
- Draft, review, and negotiate financing documents and a wide array of legal contracts
- Foster collaborative relationships with sales, business folks, and management
- Assist in implementing company’s business initiatives, strategic plans, and special projects
- Provide guidance to the company in legal, collections, Human Resources and compliance issues
- Manage lease contract enforcement, including bankruptcy and other recovery efforts
- Research, review and advise the General Counsel and senior management on legal matters such as the UCC, titling issues, and related equipment finance law
Must Have:
- J.D. from accredited law school
- 2-4 years’ relevant firm or in-house experience
- Positive approach to the practice of law, a quick learner, and commitment to exceptional work product
- Outstanding verbal and written communication skills
- Dedication to the details, yet creative and flexible
- Relationship-driven, eager to work cooperatively with business partners and colleagues
Experience in equipment finance, although not required, is a strong plus!
Physical Requirements
- Occasionally lifts and carries up to 10 lbs.
- Frequently sits, stands and walks.
Compliance Statement
- The associate is responsible for meeting all compliance requirements imposed on First Financial Bank by State and Federal law and regulation, as well as all related First Financial Bank policies and procedures. This includes all Bank Secrecy Act, Anti-Money Laundering, OFAC and Suspicious Activity reporting requirements, as well as all other lending and deposit compliance requirements.
Company Overview
At Pioneer, you're more than an employee, you’re an owner. As a 100% employee-owned company, everyone shares our success through our ESOP retirement plan. We specialize in custom unitized curtain wall systems and are known for our innovative designs, award-winning technology, and commitment to quality. With offices across the Midwest and East Coast, we’re growing—and so can your career.
Pioneer provides a comprehensive benefits package for full-time employees, which includes medical, dental, vision, critical illness, and accident coverage. The company also offers employer-paid life insurance, short- and long-term disability, an Employee Assistance Program (EAP), tuition reimbursement, and a 401(k) plan with a 4% company match. Committed to supporting work-life balance, Pioneer offers flexible work schedules to help employees thrive both professionally and personally.
Join a team that values your voice, invests in your future, and celebrates your success.
Job Summary
This role is responsible for developing and maintaining detailed production schedules across long-, mid-, and short-term planning horizons to ensure efficient manufacturing of curtain wall units. The goal is to meet customer expectations and field installation timelines. The position involves close coordination with Project Managers, Engineering, and Shop personnel to maintain schedules, generate accurate status reports, and support profitability. Additionally, this role oversees the Quality Control function, leads shop support staff, and manages the Release Management Program. Occasional travel using a company or personal vehicle may be required.
Key Responsibilities
Production Planning & Scheduling
- Collaborate with Project Managers, Engineering, and Shop teams to create and manage a 1-month and 12-month Master Production Schedule.
- Optimize shop capacity and align production with field installation needs.
- Adjust schedules to accommodate delays or unforeseen issues.
- Maintain a long-term capacity plan to support equipment and staffing decisions.
- Schedule workflow for each Shop Department based on manufacturing sequences and lead times.
- Track and prioritize material schedules from Keymark.
Shop Liaison
- Provide shop capacity data to Sales to support strategic bidding.
- Offer feedback to Engineering on design and functionality issues observed in production.
- Act as a bridge between Shop, Project Managers, and Engineering to resolve escalated issues and prevent recurrence.
Shop Production Support
- Analyze production specs and shop capacity to identify and report scheduling conflicts.
- Recommend solutions for discrepancies between booked and planned capacity.
- Collaborate with shop leadership to meet production quotas.
Quality Assurance
- Ensure compliance with ASTM C 1401 standards.
- Lead the Quality Control Program and supervise QC staff.
- Document defects, investigate root causes, and implement corrective actions.
- Develop customized QC programs and checklists.
- Assess damaged materials for usability.
- Partner with the Resource Group for Air & Water Performance Testing.
Work Order Release Management
- Coordinate with Engineering on release timelines.
- Maintain and troubleshoot the Release Management System for both engineering and production.
- Oversee the release of work orders to the shop.
- Review bunking details with Production Coordinator, Project Managers, and Field teams.
- Perform other duties as assigned.
Qualifications
- High School Diploma required; Bachelor’s degree in Engineering, Construction Management, or related field preferred.
- Minimum of 5 years’ experience in a fast-paced manufacturing environment.
- Skilled in resolving mechanical and software-related issues.
- Strong understanding of engineered manufacturing processes and products.
- Analytical thinker with a collaborative problem-solving approach.
- Excellent interpersonal skills and a hands-on, shop-floor presence.
- Effective communicator with strong conflict resolution abilities.
- Able to perform under pressure and adapt to changing priorities.
- Detail-oriented with strong organizational and communication skills.
- Proficient in AutoCAD, Microsoft Office, and scheduling/planning software.
- Valid driver’s license and safe driving record.
- Must carry insurance as outlined in the Company Driver Policy.
Pioneer Cladding and Glazing Inc. is an Equal Employment Opportunity Employer and E-Verify Compliant. We maintain a drug-free workplace.
About the role:
Recruiting at TQL is an opportunity to build a career with an industry leader of over 9,000 employees, offering an award-winning culture and high earning potential through uncapped bonuses. Our Recruiting team is responsible for finding sales talent nationwide, and you will own the entire candidate search process while managing the needs of your dedicated on-site hiring manager. We pride ourselves on our sense of urgency and our ability to drive results. No experience necessary; we will set you up for success with our best-in-class paid training program.
What’s in it for you:
- $45,000 per year base salary
- Sign-on bonus
- Promotional raise opportunities
- Uncapped bonuses
- The average recruiter doubles their earnings by the end of the third year
- Want to know what the top 20% earn? Ask your recruiter
Who we’re looking for:
- You’re self-motivated, set ambitious goals and work relentlessly to achieve them
- You have excellent relationship building and communication skills
- You’re coachable and thrive in a metrics-driven environment
- College degree preferred, but not required
- Military veterans encouraged to apply
What you’ll do:
- Cultivate relationships and maintain strong communication with candidates, hiring managers, team members, and business partners to fill positions with the best talent
- Generate a high volume of candidate flow through a variety of sourcing methods
- Conduct phone-screens and manage the entire interview process from sourcing to offer, while ensuring candidates’ initial onboarding experience is seamless
- Document conversations, interview progress, offers and feedback in our Applicant Tracking System (Avature)
- Process paperwork regarding onboarding and dispositioning candidates with a high level of accuracy
What you need:
- Elite work ethic, 100% in-office
- Strong customer focus
- The ability to work with the latest technologies
- The desire to be a part of TQL while contributing to our continued growth
Why TQL:
- Certified Great Place to Work with 900+ lifetime workplace award wins
- Outstanding career growth potential with a structured leadership track
- Exposure to executive leadership and direct access to all hiring managers
- Comprehensive benefits package
- Health, dental and vision coverage
- 401(k) with company match
- Perks including employee discounts, financial wellness planning, tuition reimbursement and more
Where you’ll be: 8488 Shepherd Farm Dr Suite 101 West Chester, OH 45069
Employment visa sponsorship is unavailable for this position. Applicants requiring employment visa sponsorship now or in the future (e.g., F-1 STEM OPT, H-1B, TN, J1 etc.) will not be considered.
Customer Service Specialist – Supply Chain
Direct Hire
Schedule: Monday–Friday (Remote Fridays) – 8am to 4pm
Reports To: Supply Chain Manager
Industry: Food & Beverage / Specialty Ingredients
Pay Rate Range: Up to $60,000
Position Overview
A client of Insight Global in the Flavors and Fragrances Industry is looking for a Customer Service Specialists to support its growing supply chain and operations team. This is a direct‑hire opportunity ideal for candidates who enjoy being at the center of order management, customer communication, and cross‑functional coordination. This role serves as a key liaison between customers, sales, supply chain, and operations ensuring orders are planned, scheduled, and delivered accurately and on time across both import and export workflows.
Key Responsibilities
- Manage end‑to‑end order processing and order management, from entry through delivery
- Serve as the primary point of contact for customer communication, order status updates, and issue resolution
- Coordinate closely with sales, supply chain, operations, planning, scheduling, shipping, quality, and purchasing teams
- Handle both import and export orders, ensuring proper timelines, documentation, and coordination
- Work backward from customer delivery dates to ensure production, shipping, and logistics milestones are met
- Support operational planning and scheduling activities to maintain service levels and on‑time delivery
- Assist with shipping coordination and follow‑up, including changes, delays, or exceptions
- Maintain accurate order, shipment, and customer data using Microsoft Office tools, particularly Excel
- Contribute to continuous improvement efforts across customer service and supply chain operations
Required Qualifications
- 2+ years of experience in customer service, order management, or supply chain support
- Strong experience working cross‑functionally with sales and operations
- Intermediate proficiency in Microsoft Excel (tracking, reporting, data organization)
- Comfortable managing multiple orders, timelines, and priorities simultaneously
- Experience working with dates, lead times, and delivery schedules
- Strong communication skills with both internal teams and external customers
- Detail‑oriented, organized, and proactive problem solver
Preferred Qualifications
- Experience in the food & beverage, ingredients, flavor, fragrance, or manufacturing industry
- Exposure to import/export operations, international shipping, or global supply chains
- Background supporting planning, scheduling, shipping, quality, or purchasing functions
- Experience in a fast‑paced, operations‑driven environment
Work Where You Matter
At Dollar General, our mission is Serving Others! We value each and every one of our employees. Whether you are looking to launch a new career in one of our many convenient Store locations, Distribution Centers, Store Support Center or with our Private Fleet Team, we are proud to provide a wide range of career opportunities. We are not just a retail company; we are a company that values the unique strengths and perspectives that each individual brings. Your difference truly makes a difference at Dollar General. How would you like to Serve? Join the Dollar General Journey and see how your career can thrive.
Company Overview
Dollar General Corporation has been delivering value to shoppers for more than 80 years. Dollar General helps shoppers Save time. Save money. Every day. by offering products that are frequently used and replenished, such as food, snacks, health and beauty aids, cleaning supplies, basic apparel, housewares and seasonal items at everyday low prices in convenient neighborhood locations. Learn more about Dollar /about-us.html.
Job Details
GENERAL SUMMARY:
Function as a Cashier and/or Stocker and act in a lead capacity in the absence of the Store Manager or Assistant Store Manager. Assist in setting and maintaining plan-o-grams and programs. Provide exemplary customer service. Perform other duties as necessary to maximize profitability, customer satisfaction, and teamwork, while protecting company assets and reducing losses.
DUTIES and ESSENTIAL JOB FUNCTIONS:
* Unload trucks according to the prescribed process for the store.
* Follow company work processes to receive, open and unpack cartons and totes.
* Stock merchandise; rotate and face merchandise on shelves and build merchandise displays.
* Restock returned and recovered merchandise.
* Order zones and drop shipment categories, following prescribed ordering practices, as assigned by the Store Manager.
* Assist in plan-o-gram implementation and maintenance.
* Assist customers by locating merchandise.
* Bail cardboard and take out trash; dust and mop store floors; clean restroom and stockroom.
* Greet customers as they enter the store.
* Maintain register countertops and bags; implement register countertop plan-o-grams.
* Operate cash register and flatbed scanner to itemize and total customer's purchase; bag merchandise.
* Collect payment from customer and make change.
* Clean front end of store and help set up sidewalk displays.
* Help to maintain a clean, well-organized store and facilitate a safe and secure working and shopping environment.
* Provide superior customer service leadership.
* Follow company policies and procedures as outlined in the Standard Operating Procedures manual, Employee Handbook, and company communications.
* Open and/or close the store under specific direction of the Area Manager.
In the Absence of the Store Manager or Assistant Store Manager:
* Authorize and sign for refunds and overrides; count register; make bank deposits.
* Assist in maintaining strict cashier accountability, key control, and adherence to company security practices and cash control procedures.
* Monitor cash levels and make appropriate drawer pulls as directed by the Store Manager.
* Monitor cameras for unusual activities (customers and employees), if applicable.
* Supply cashiers with change when needed.
* Complete all required paperwork and documentation according to guidelines and deadlines as assigned.
Qualifications
KNOWLEDGE and SKILLS:
* Ability to perform mathematical calculations such as addition, subtraction, multiplication, division, and percentages.
* Knowledge of cash handling procedures including cashier accountability and deposit control.
* Ability to perform IBM cash register functions.
* Knowledge of cash, facility and safety control policies and practices.
* Effective interpersonal and oral & written communication skills.
* Understanding of safety policies and practices.
* Ability to read and follow plan-o-gram and merchandise presentation guidance.
WORK EXPERIENCE and/or EDUCATION:
* High school diploma or equivalent and six months of supervisory experience (or related experience/training) preferred.
Relocation assistance is not available for this position.
Dollar General Corporation is an equal opportunity employer.
Shift Leader Job Essentials:
-Must be able to demonstrate you are committed, hard-working, honest and friendly.
-Excellent customer service skills
-Reliable transportation to and from work (daily)
-Ability to work with computers
-Ability to assist the General Manager with team building
-Ability to coach and lead a team with no supervision
-Ability to maintain a positive atmosphere of teamwork and full of energy
-Ability to communicate to all team members
-Sales Skills
Additional Responsibilities:
-Be professional and courteous with all customers
-Promptly handle all customer concerns by delighting each of our customers
-Willing to open and close stores
-Willing to perform and uphold daily cleaning duties
-Willing to maintain a safe and organized restaurant for employees and customers
We are actively hiring for a full time or part time Shift Leader to join our team. We can't wait to meet you. Apply today!
Remote working/work at home options are available for this role.
As a Key Account Executive supporting State, Local, and Education (SLED) clients, you will be at the forefront of driving growth and delivering exceptional value to our customers across the U.This position is a vital part of our world-class sales organization, connecting businesses with the products and solutions they need to thrive. We're seeking passionate professionals ready to leverage cutting-edge tools, collaborate across functions, and build lasting customer relationships. Utilize prescribed selling tools to prioritize activities and drive efficiency, as well as to document customer engagement and information (ex: Prioritized Insights and SFDC)
Profitably grow book of business by hunting programming and all opportunities across the full account hierarchy.
Partner with Outside Developers to drive sales through program compliance at all account sites
Lead Key Account selling team (i.e. category experts, site development, CSM, sales engineers, etc.) to execute account growth plan
Collaborate with Revenue Management Team on specific opportunities to make discretionary pricing decisions based on knowledge of the account and assessment of future spend potential, as well as pass BPIs based on contract language
Exhibit high level of business acumen and sales methodologies to discover incremental opportunities and align with the customers' vision and initiatives (ex: Expertise of customer industry buying process and ability to support product selection and standardization of products assortments.
Engage CSM to manage customer experience and complete customer maintenance requests.
Establishes and maintains business management relationships with the senior executive team members within customer base.
Experience in Education, State & Local Government beneficial but not a requirement
Experience and proven track record of managing programs or business development
Ability to interface at customer's most senior levels
Consultative selling, solutions selling, insight selling, negotiation and advanced client management skills
Ability to set targets, design customer growth plans and work with product category sales team members
Strong business, financial, operations and technology acumen
Ability to analyze customer data, business and industry trends to create tailored solutions for customers based upon Staples value proposition
Ability to function independently with minimal daily supervision
Experience and proven track record of managing programs or business development
Solid knowledge of Office Supplies including facility and breakroom, technology products, business furniture, print and promotional products
Ability to interface at customer's most senior levels
Consultative selling, solutions selling, insight selling, negotiation and advanced client management skills
Ability design strategic customer growth plans and work with product category sales team members
Strong business, financial, operations and technology acumen
Ability to analyze customer data, business and industry trends to create tailored solutions for customers based upon Staples value proposition
Ability to function independently with minimal daily supervision
Individual will oversee pricing negotiations for specific sales opportunities.
Individual will be responsible for coordinating and executing account planning processes in conjunction with category experts and customer experience teams.
Bachelor's degree or relevant experience
Proficient in Microsoft Office and other basic software tools
Prior account management and prospective experience with Fortune 1000 accounts
Had responsibility for a sales budget and track record of exceeding quota
Managed a complex deal shaping from start to finish
Experience with business-to-business sales process
Had responsibility to retain and grow accounts
Flexible PTO (22 days) and Holiday Schedule (7 observed paid holidays)
Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more!
Staples is an Equal Opportunity Employer who values the diversity of our people, products, and services.
The specific base pay may be influenced by a variety of factors to include the candidate's experience, skill set, education, geography, business considerations, and internal equity. In addition to base pay, this role may be eligible for bonuses, or other forms of variable compensation.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law
At Staples, "inclusion" is an action word. It represents what we do to ensure that all employees feel valued and supported to contribute to their fullest potential. When we operate inclusively, diversity naturally follows. The result is a better workplace and innovative thinking that helps us exceed our customers' expectations – through the power of the people behind our iconic brand. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.
Remote working/work at home options are available for this role.
As a Key Account Executive supporting State, Local, and Education (SLED) clients, you will be at the forefront of driving growth and delivering exceptional value to our customers across the U.This position is a vital part of our world-class sales organization, connecting businesses with the products and solutions they need to thrive. We're seeking passionate professionals ready to leverage cutting-edge tools, collaborate across functions, and build lasting customer relationships. Utilize prescribed selling tools to prioritize activities and drive efficiency, as well as to document customer engagement and information (ex: Prioritized Insights and SFDC)
Profitably grow book of business by hunting programming and all opportunities across the full account hierarchy.
Partner with Outside Developers to drive sales through program compliance at all account sites
Lead Key Account selling team (i.e. category experts, site development, CSM, sales engineers, etc.) to execute account growth plan
Collaborate with Revenue Management Team on specific opportunities to make discretionary pricing decisions based on knowledge of the account and assessment of future spend potential, as well as pass BPIs based on contract language
Exhibit high level of business acumen and sales methodologies to discover incremental opportunities and align with the customers' vision and initiatives (ex: Expertise of customer industry buying process and ability to support product selection and standardization of products assortments.
Engage CSM to manage customer experience and complete customer maintenance requests.
Establishes and maintains business management relationships with the senior executive team members within customer base.
Experience in Education, State & Local Government beneficial but not a requirement
Experience and proven track record of managing programs or business development
Ability to interface at customer's most senior levels
Consultative selling, solutions selling, insight selling, negotiation and advanced client management skills
Ability to set targets, design customer growth plans and work with product category sales team members
Strong business, financial, operations and technology acumen
Ability to analyze customer data, business and industry trends to create tailored solutions for customers based upon Staples value proposition
Ability to function independently with minimal daily supervision
Experience and proven track record of managing programs or business development
Solid knowledge of Office Supplies including facility and breakroom, technology products, business furniture, print and promotional products
Ability to interface at customer's most senior levels
Consultative selling, solutions selling, insight selling, negotiation and advanced client management skills
Ability design strategic customer growth plans and work with product category sales team members
Strong business, financial, operations and technology acumen
Ability to analyze customer data, business and industry trends to create tailored solutions for customers based upon Staples value proposition
Ability to function independently with minimal daily supervision
Individual will oversee pricing negotiations for specific sales opportunities.
Individual will be responsible for coordinating and executing account planning processes in conjunction with category experts and customer experience teams.
Bachelor's degree or relevant experience
Proficient in Microsoft Office and other basic software tools
Prior account management and prospective experience with Fortune 1000 accounts
Had responsibility for a sales budget and track record of exceeding quota
Managed a complex deal shaping from start to finish
Experience with business-to-business sales process
Had responsibility to retain and grow accounts
Flexible PTO (22 days) and Holiday Schedule (7 observed paid holidays)
Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more!
Staples is an Equal Opportunity Employer who values the diversity of our people, products, and services.
The specific base pay may be influenced by a variety of factors to include the candidate's experience, skill set, education, geography, business considerations, and internal equity. In addition to base pay, this role may be eligible for bonuses, or other forms of variable compensation.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law
At Staples, "inclusion" is an action word. It represents what we do to ensure that all employees feel valued and supported to contribute to their fullest potential. When we operate inclusively, diversity naturally follows. The result is a better workplace and innovative thinking that helps us exceed our customers' expectations – through the power of the people behind our iconic brand. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.
Remote working/work at home options are available for this role.
In this role, you will work directly with clients who have requested information about life insurance and financial protection programs.
You’ll be trained to guide clients through their options and help them secure the right coverage for their needs.
This is a performance-based opportunity with strong income potential, ongoing training, and a clear path to leadership.
Remote working/work at home options are available for this role.
Job Title: Manager of Accounts Payable
Location: New Haven, CT (Hybrid)
Duration: Fulltime
("US citizens and Green Card Holders and those authorized to work in the US are encouraged to apply. We are unable to sponsor H1b candidates at this time.”)
A reasonable, good faith estimate of the minimum and maximum for this position is $90K/year to $110K/year with benefits
Job Description:
Job Summary:
The Accounts Payable Manager oversees the daily operations of the accounts payable function, ensuring timely and accurate processing of invoices, payments, and expense reimbursements, while maintaining a strong business partnering relationship with Procurement and other areas within the company ports. This role is responsible for maintaining strong internal controls, managing vendor relationships, and leading a team of AP analysts and AP specialists to support the companys financial operations. It also oversees the annual AP-related IRS tax reporting, Connecticut Sales tax reporting, and quarterly and year-end AP accrual reporting, as well as any special projects.
The ideal candidate will bring strong technical expertise, including hands-on experience designing, building, and monitoring key performance indicators (KPIs) and operational metrics to support data-driven decision-making.
Core Responsibilities
- Manage the end-to-end accounts payable process, including invoice processing, payment runs, and expense reimbursements andmakes recommendations on hiring, performance appraisals, and all related employment issues.
- Supervise and mentor AP staff, providing training, performance feedback, and development opportunities.
- Developing, implementing, and maintaining systems, procedures and internal controls (AP-related) to ensure adherence to companypolicies, accounting standards, and regulatory requirements and drivingprocess improvements through effective use of systems.
- Design, track, and analyze AP-related KPIs and operational metrics, using data-driven insights to enhance process accuracy, efficiency, and control performance.
- Maintain accurate records and documentation for all AP transactions.
- Monitor aging reports and ensure timely payments to vendors.
- Interact regularly with upper management, other internal customer departments, and external customers to identify and integrate solutions that meet the company's goals both financially and operationally.
- Interact with the Procurement department and external vendors as needed to resolve unusual costing or receipt problems.
- Oversee IRS (1099 & 1042) and Connecticut sales tax reporting.
- Oversee quarterly and year-end AP accrual reporting and performing account reconciliations, resolving discrepancies.
- Assist with audits and provide necessary documentation.
- Research and respond to inquiries from K of C staff and vendors; resolves issues.
Skill Qualifications
Required:
- Strong knowledge of accounting principles and AP best practices
- Supervisory skills or ability
- Experience in a high-volume, multi-entity environment
- Excellent organizational, analytical, and problem-solving skills
- Strong technical and analytical skills with demonstrated experience building, monitoring, and interpreting KPIs and operational metrics
- Ability to manage multiple priorities and meet deadlines
- Customerserviceoriented with strong oral, listening, and written communication and interpersonal skills
- Experience with federal and state tax forms
- Attention to detail
- Sound judgment
Systems/Technical Knowledge:
- Exposure to large-scale enterprise, financial systems (e.g. SAP)
- Microsoft Office, including Word, Excel and PowerPoint
Education and Experience Qualifications
Required:
- BS in Accounting
- 5-7 years of experience, preferably in Accounts Payable, with at least 2 years in a supervisory or managerial role.
- Familiarity with automated AP tools and workflow systems.
- CPA or CMA certification preferred
Remote working/work at home options are available for this role.