Sales Jobs in Hi

Category Strategy Manager (CSM) is responsible for planning and developing the assigned Lifestyle category/section merchandising program. Responsible for establishing the merchandise assortment, buying program and in-store presentations to the end of achieving targeted sales, profit and turnover. Directs and controls product selection, promotion and advertising plans. Formulates and prepares the financial forecasts for the sales and profit of all stores in respective categories' operations.

Reasonable Accommodations Statement:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

Essential Functions:

Develops purchasing plans and programs to implement corporate policies & Objectives.

Develops additional or alternate sources of supply (product) for important material (merchandise); secure sources for new or improved materials (product); maintain a list of approved Vendors.

Develops a good business relationship with Vendors, working together to get the best results for the customer in terms of quality and price.

Conduct quick, efficient, and thorough negotiations confirming costs, deliveries, specifications and all other details and, as needed, resolve any discrepancies.

Visit Stores*: Check on merchandise assortment and displays; Stock levels; Customer Service; and Consults with respective Dept. Managers for help to resolve issues or offer suggestions for improvement. *CSM should have their own reliable transportation to be able to make trips to stores and other business needs.

Stays up to date on new product offerings/programs and will conduct own research to determine product demand. This includes travel to the continental USA and possibly to Japan for trade shows, company stores, and market research.

Stays up to date on new developments relative material and supplies in order to make recommendations to reduce costs and improve methods.

Maintains purchase records as are needed by the position and other departments (commodity items).

Approves invoices for payment and verifies receipt of material (merchandise) or services, checking on accuracy of unit process and extensions.

Responsible for calculating retail, taking into consideration price elasticity, competitive impact, cannibalization, affinity and other factors.

Prepares and provides purchase analysis and cost data for use in scheduling, planning, budgeting and other functional activities.

Generates collects data and generates reports to analyze and evaluate product performance.

Inventory Control: Calculate turns to identify problems and put into place measurable controls.

Work with advertising and marketing to promote respective products and programs.

Understands and abide by all corporate policies and procedures.

Other Duties / Responsibilities:

Position is exempt. Hours CSM must work are flexible based on business needs. Usually M-F, but due to inventory, special events, store visits, trade shows, business trips may require additional hours and different shifts.

Maintains high ethical standards in work place.

Maintains good communication with associates and management.

Complies with all Health and OSHA requirements.

Other task as assigned by respective Division Manager.

Personal Requirements:

To perform the job successfully, an individual should demonstrate the following competencies:

Planning/Organizing - Prioritizes and plans work activities; Uses time efficiently; Able to meet and manage deadlines.

Oral Communication Speaks clearly in all situations; listens and asks questions; Respond well to questions.

Written Communication Writes clearly and informatively; Able to read and interpret written communication.

Good Numeric Skills Add, subtract, multiply and divide with whole numbers, fractions, decimals, and percent.

Analytical - Uses intuition and experience to complement data; Notices discrepancies and inconsistencies in available information.

Adaptability Changes approach or method to fit the situation; Able to deal with frequent change, delays, or unexpected events.

Quality Accurate and thorough; Pays attention to details; Monitors own work to ensure quality.

Quantity Works quickly; Completes work in a timely manner; Strives to increase productivity.

Attendance/Punctuality Consistently at work all the time.

Interpersonal Maintains confidentiality; Listens to others without interrupting; A good disposition.

Professionalism Approaches others in a tactful manner; Reacts well under pressure; Treats all with respect and consideration; Accepts responsibility for own action; Follows through on commitments.

Initiative Volunteers readily; Seeks increased responsibilities; Seeks solutions on own; Offers useful suggestions; Asks for and offers help when needed.

Problem solving Identifies and resolves problems within scope; refer other problems to superior.

Organizational Support Follows policies and procedures; Supports Company goals and values.

Safety and Security Observes safety and security procedures; Reports potentially unsafe conditions;

Skills and Abilities:

The requirements listed below are representative of the knowledge, skill, and/or ability required.

Education & Experience:

2-year college degree preferred but not required.

High degree of prioritization and accountability

Strong work ethic supported by a pleasant and positive attitude.

Skills and Knowledge:

Proficient in Microsoft Office Word and Excel, Publisher, Power Point and other computer applications.

Good understanding in costing, margin, shrink and how it relates to profitability and ties into the company profit and loss statement.

General understanding of price elasticity, price affinity and price cannibalization.

General knowledge of supply chain management (logistics).

Able to multi-task and work in a fast pace environment and remain organized.

Certificates & Licenses:

Driver's license (with a good driver's record)

Language Ability:

Ability to effectively communicate and respond professionally both verbally and in written english.

Ability to interact with all levels of management.

Work Environment:

Indoor (Artificial Lighting; Air Conditioned)

Outdoor

Noise Level is moderate

Physical Demands:

Physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical Demands Lift/Carry:

Stand O (Occasionally) 10 lbs. or less F (Frequently)

Walk O (Occasionally) 11-20 lbs. F (Frequently)

Sit F (Frequently) 21-50 lbs. O (Occasionally) w/assist

Handling/Fingering F (Frequently) 51-100 lbs. N (Not Applicable)

Reaching Outward F (Frequently) Over 100 lbs. N (Not Applicable)

Reach Above Shoulder O (Occasionally) Push/Pull:

Climb O (Occasionally) 12 lbs. or less F (Frequently)

Crawl O (Occasionally) 13 25 lbs. F (Frequently)

Squat or Kneel O (Occasionally) 26 -40 lbs. F (Frequently)

Bend O (Occasionally) 41-100 lbs. O (Occasionally) w/assist

N (Not Applicable) Activity is not applicable to this occupation.

O (Occasionally) Occupation requires this activity up to 33% of the time (0-2.5+ hrs./day)

F (Frequently) Occupation requires this activity from 33% - 66% of the time (2.5 5.5+ hrs./day).

C (Constantly) Occupation requires this activity more than 66% of the time (5.5+ hrs./day)

Other Physical Requirements:

Vision (Near, Distance, Color, Peripheral, Depth Perception)

Sense of Sound (Hear oral communication and buzzers/alarms)

Under the direction of the Suite Manager, Fifth Avenue Club. The Fashion Consultant, Fifth Avenue Club is responsible for driving their individual Personal Shopping business by providing outstanding service to the client in an exclusive space, establishing new Saks Fifth Avenue accounts, and driving overall Fifth Avenue Club sales volume. The Fashion Consultant will demonstrate consistent adherence to company standards and procedures.

You gain trust quickly, are direct and diplomatic, have a good sense of timing, are a good listener and can get cooperation with little disruption

An out of the box thinker who generates a variety of approaches to problem solving including new and novel ideas and ways to drive your business with an entrepreneurial approach

You act with customers in mind, and have great networking and relationship skills

You put needs of internal and external customers first, and seek customer information when improving products and services

You have ties to your community and have built relationships in your local market both personally and professionally

Minimum of 3 years of retail experience in a customer-focused luxury sales environment

A passion for luxury fashion and lifestyle

Experience working with sales quotas and comfort with meeting sales targets in a commission based selling environment

An established network and/or client base on multiple Social Media platforms, and the ability to drive business digitally through content creation

Maintain a consistent high level of customer service by creating and developing excellent client relationships

Initiate and utilize Club events in order to recruit new clients, increase sales, and develop existing clients

Proactively generate and share ideas with the Fifth Avenue Club team on ways to develop your individual business opportunities and maximize sales to achieve or exceed goals

Utilize Saks Fifth Avenue's online clientele resource tools to record and maintain client information and preferences to drive your business

Source product for client appointments through Saks Fifth Avenue's various inventory networks including Flagship stores, the digital \"endless aisle,\" and distribution centers

Engage with clients and perform basic alterations fittings with guidance and training from our Alterations Director

Maintain a consistent digital presence to attract new clientele and drive your business both traditionally and through social media selling

Act as a community and brand ambassador on behalf of Saks Fifth Avenue

Ad hoc responsibilities as needed

Be a part of a team of disruptors focused on stores and redefining the luxury experience

Exposure to rewarding career advancement opportunities, from retail to supply chain, to digital or corporate

A culture that promotes a healthy, fulfilling work/life balance

Benefits package for all eligible full-time Associates (including medical, vision and dental)

An amazing Associate discount

The starting hourly rate for this position is between $2 per hour. Factors which may affect starting pay within this range may include market, skills, experience and other qualifications of the successful candidate.

This position is eligible for commissions in accordance with the terms of the Company's plan.

Benefits: The Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan, basic life insurance, supplemental life insurance, disability insurance, and a variety of additional voluntary benefits (such as critical illness, hospital and accident insurance).

• Part Time up to 19 hours per week
• Full Time 32 hours or more

• Ability to engage with new customers and build immediate and lasting rapport. Personalize customer connections by providing the highest level of hospitality and customer service.
• Be a storyteller, sharing the details of our unique brand partnerships as well as the details of our products design inspirations and reason for being.
• Be an expert on OluKai's product lines, a champion for quality and authenticity, stay current on fashion trends, understand the customer needs, and creatively communicate selections that meet their needs.
• Ability to independently problem solve and resolve customer issues while maintaining a spirit of Aloha, even in high stress situations. Collaborate with leadership team to communicate customer feedback, and demonstrate ability to independently problem solve and resolve customer concerns in an organized fashion.
• Ensure the retail floor is always premium and tells a story. Maintain store concepts & visual standards. Assist with back of house duties including receiving and placing product.
• Develop and implement plans and strategies to exceed sales goals at both the store and within overall brand.
• Manage inventory and ensure the retail store is well-stocked at all times
• Support and promote the Point-of-Sale process in all areas of register procedure, protocol and policies.
• Ability to independently open and close the store as a key holder upon Manager approval.
• Be a brand ambassador for OluKai. Participate in local events, giveback programs in collaboration with Marketing. Collaborate with Marketing to program ambassador content, presentations and performances at the store.

• 1 year retail experience preferred
• High school diploma or general education degree (GED) required. College education desired
• Are confident and motivated by the opportunity to interact with customers while helping them bring their individual styles to life.
• Have strong communication, influencing and time management skills.
• Enjoy being part of a team environment.
• Preferably have previous retail and/or customer service experience.
• Have availability and flexibility to work nights, weekends, store openings and closings, holidays to meet the needs of the business.
• Can safely lift 30 lbs. and can maneuver throughout the sales floor and stockroom.

At Aloha we have great people working together, with aloha, to create an extraordinary company. We seek to be the type of workplace where we have mutual respect and teamwork. We want our fellow employees to enjoy their jobs. We care about and for one another. We believe in doing the right thing by each other and by our customers and business partners. This core value is consistent with our company name and our island heritage.

We offer competitive base pay, sign on bonus, health coverage, tuition reimbursement, and two weeks of vacation after a year of service.

Summary:

Reporting to the Store Manager, provides quality customer service by ensuring prompt, friendly, and courteous service. Performs cashiering, housekeeping and stocking duties.

Essential Duties & Responsibilities:

• Provides quality customer service by greeting each customer in a prompt and timely manner
• Performs cashiering duties according to the AIM Cash Policy
• Follows Techniques of Alcohol Management (TAM) policies/procedures
• Follows Tobacco Sale policies/procedures
• Follows security and safety policies/procedures
• Checks in new merchandise in a timely manner
• Performs stocking and pricing duties
• Maintains a clean store environment by performing housekeeping duties

Daily Duties:

• Provides quality customer service by greeting each customer in a prompt and timely manner
• Performs cashiering duties according to the AIM Cash Policy
• Follows security and safety policies/procedures
• Performs housekeeping duties as assigned by Store Manager or company procedures

Periodic Duties:

• Attends monthly store meetings
• Attends training classes

Occasional Duties:

• Checks in new merchandise in a timely manner
• Performs stocking and/or pricing duties in a timely manner
• Cleans gasoline pumps as needed
• Performs miscellaneous housekeeping duties as needed
• Assists in covering other locations as assigned
• Performs other duties as assigned

QUALIFICATION REQUIREMENTS:

Skills/Knowledge:

• Requires mathematical ability for proper cash handling
• Ability to provide prompt, friendly and quality customer service
• Ability to perform stock/inventory duties
• Ability to perform assigned housekeeping duties

Education/Training:

• High School Diploma or equivalent.
• Successfully completes Sales Associates Training Class (BSAT).
• On the job training provided by the Manager and Assistant Manager.

Experience:

• None required

WORKING CONDITIONS:

• Works indoors under regular store conditions
• Works outdoors under regular weather conditions as needed

Equipment use:

• Continuous use of the cash register, gas console, coffee maker, and safe
• Frequent use of pricing gun, overhead cigarette racks, fast food and equipment and cleaning supplies.
• Occasional use of pretzel/cookie oven
• Occasional use of calculator, hooking up C02 soda fountain air pressure dispenser tank and BIB Bag-In-A-Box syrup dispensers

Work Hours:

• Employment status may vary as follows:
  • Full-time (35 hours/wk or more)
  • Part-time+ (20 hours/wk or more)
  • Part-time - (19 hours/wk or less)
• Sunday - Saturday availability
• Flexible availability to work varied shifts (i.e. day, night, swing, or graveyard)
• Extended hours as assigned

MENTAL DEMANDS:

• Continuously requires attention to detail, concentration, alertness, and mathematical skills

PHYSICAL DEMANDS:

• Continuous standing for extended period of time, handling, fingering, use of eye-hand-foot coordination and corrected vision.
• Frequent climbing, balancing, stooping, kneeling, crouching, crawling, walking, reaching; pushing, pulling, lifting, and carrying up to 50 lbs. of merchandise cartons.
• Seldom requires sitting, running and visiting/working at other sites.

COMMUNICATION DEMANDS:

• Continually talks to customers/clients and meets request of customers
• Frequently talks to co-workers and receives instructions
• Occasionally meets requests of co-workers
• Seldom talks to outside trade persons/vendors, talks on the telephone, trains/gives instructions and reads

Retail Concierge Adventure Hub Naniloa Hotel

Compensation: Training pay starts at $17.50/hour
Employment type: part-time

Part-time team members at fast paced adventure hub located in the lobby of Grand Naniloa Resort in Hilo. Several positions available. Seeking self-driven individuals with strong merchandising, sales and customer service qualities. Please attach your resumé to your application.

Duties vary based on position, but might include explaining and selling retail merchandise and adventure tours in the retail store, taking phone reservations in the reservations department, selling on-site water activities like Kayak and SUP rentals, interfacing with hotel guests at the concierge desk, coordinating tour check in and dispatch at the tour desk and coordinating with our subsidiaries, preferred sales affiliates and guests. Must be able to multi-task in a fast-paced, fun environment meeting a lot of different people from around Hawaii and around the world. Applicant will be required to stand, wear a uniform, adhere to Company and partner Hilton Hotels codes of conduct and appearance, load and unload kayaks into the water, move boxes of product, correctly accept and properly merchandise product, be at least 21 years old, and have availability that matches the needs of the Company.

Requirements:
Reliable daily transportation
Applicant must be able to negotiate stairs and lift 25 pounds
Applicant mustbe at least 21 years of age

SUMMARY: 

The Associate Buyer is a key member of the team tasked with elevating one of our iconic brands at TR Retail LLC, and successfully growing its business in our retail and ecommerce stores. The role works closely with the Brand Director, Product Merchandising, and Marketing to inform how the buy is built and executed at retail. With support from the Director of Merchandising and Inventory Lifecycle Management (the Director), the Associate Buyer will formulate and execute buying and assortment strategies to maximize sales, net profit, and store performance for the assigned categories. The Associate Buyer is responsible for the overall health of inventory, maintaining proper stock levels and assortments through detailed analysis for the retail and online stores. This role will reallocate and replenish merchandise between warehouse and stores based on sales and stock levels, to optimize sales opportunities with the pursuit of getting the right products to the right place at the right time. This role is also responsible for providing necessary analysis and reports to the Senior Retail team to aid decisions.  

ESSENTIAL DUTIES AND RESPONSIBILITIES: 

Buying 

• Own end to end merchandising and buying strategies, identify and seek opportunities to positively affect company’s overall point of view and financial outcome. 
• Review seasonal collections, strategize investments based on OTB, sales analysis, trend projection, and historical performance for their assigned brand and/or category. 
• Build, evaluate and revise sales plans at category and collection level. 
• Develop monthly allocation and product launch plans in collaboration with Marketing, Visual Merchandising, and Store Operations, in accordance with marketing and promotion strategies. 
• Identify new business opportunities through sales analysis, retail feedback and competitive research. 
• Maintain margin by managing seasonal markdowns and eventual RTV strategy. 
• Ensure all steps of data entry and POs for new collections are accurately entered in the system 
• Attend merchandising, marketing, and product related meetings for the assigned brand and/or category 
• Partner with the Director to formulate and execute assortment plans for seasonal buys, strategize investments based on OTB, sales analysis, trend projection, and historical performance 

Inventory Management and Replenishment 

• Consistently monitor sales and stock for all stores, analyze and execute replenishments, transfers, and consolidations accordingly to provide optimal size integrity, maximize sales opportunity, and minimize leftover stock.  
• Review weekly replenishment/ transfer recommendations made by Retail Support Team and make necessary adjustments 
• Validate all replenishment POs written by Retail Support Team and send to Corporate Customer Service 
• Analyze stock performance and recommend merchandise for markdown and eventual RTV 
• Execute markdowns and other price changes in retail system 
• Manage minimums for auto replenishable stock, review and adjust when necessary 
• Plan and communicate Monthly Delivery Calendar for retail and online stores to ensure merchandise are delivered promptly and according to marketing plans; coordinate and negotiate with Shipping Department to minimize impact on merchandise delays 
• Work with Store Managers, Retail Operations, Customer Service, and Shipping Departments to resolve shipping discrepancies 
• Review and process damage returns, record damage reasons and spot trends for possible defective items or production issues and communicate with the Director and the Corporate Merchandising Team 
• Manage all inventory adjustments and cycle counts 
• Recommend and perform other analyses and actions needed to maintain inventory health 

Business Intelligence 

• Provide necessary reports and analytics to stores and corporate stakeholders  
• Have in depth understanding of retail, online, and business intelligence systems, be the “go-to” person for resolving issues and creating new report modules 
• Provide ad hoc reports as needed in a timely manner 

Retail and Online store support 

• Communicate new product arrivals and business trends 
• Participate in store openings, closings and events as required 
• Attend weekly conference calls, store and manager meetings, and training sessions as required  
• Participate in weekly Online and Merchandising meetings and provide support as necessary 
• Attend monthly Online Target meetings to coordinate product launches in accordance with marketing plans 
• Work with Marketing to develop product knowledge materials for store teams 
• Lead bi-weekly product touch base with store managers, understand each store’s sales trend and adjust strategies accordingly 

Other responsibilities 

• Build strong working relationships across departments throughout corporate and in stores 
• Handle other duties as assigned by the Director 

Work Environment 

• Adhere to company guidelines of dependability, including attendance requirements, professionalism, and conduct, as listed in the employee handbook 

Salary: $55,000 - $65,000 Base Annual Compensation commensurate with experience

MINIMUM QUALIFICATIONS: 

• College graduate or equivalent required 
• Minimum two years (2) of retail buying experience 
• Previous inventory control experience necessary 
• Strong verbal and written communication skills 
• Meticulous attention to detail and high analytical thinking 
• Ability to multi-task and meet deadlines in a fast-paced environment 
• Ability to exercise strong judgment and decision-making  
• Expertise in Microsoft Office (Excel, Word, Outlook etc.)  
• Prior experience with point-of-sale systems preferred  

Mathematical Skills: 

• Expertise in retail math is required 
• The ability to understand, navigate and create complex calculations and formulas is required 

Physical Demands: 

• Ability to sit for long periods of time. 
• Ability to stand for 8+ hours or duration of scheduled shift 
• Ability to stand, walk, bend, squat and or twist 
• Ability to grasp, push, reach and manipulate objects with right/left hand(s). 
• Ability to bend at waist with some twisting  
• Reaching above or below shoulder level 
• Ability to occasionally climb ladders to store, receive and/or place materials and/or merchandise 

COMMENTS:

Employment at Tori Richard, Ltd. is on an “at will” basis, which means that either the Company or the Employee may terminate the employment relationship at any time for any reason. Nothing in this document alters this “at will” agreement. The Company reserves the right to revise the job description on the basis of the needs of the business. Applicants have rights under Federal Employment Laws , see Family and Medical Leave Act (FMLA) Poster ; Equal Employment Opportunity (EEO) Poster; and Employee Polygraph Protection Act (EPPA) Poster.

AdaptHealth Opportunity – Apply Today!

At AdaptHealth we offer full-service home medical equipment products and services to empower patients to live their best lives – out of the hospital and in their homes. We are actively recruiting in your area. If you are passionate about making a profound impact on the quality of patients’ lives, please click to apply, we would love to hear from you.

Medical Equipment Technician

Medical Equipment Technicians are responsible for ensuring safe delivery, providing setup, and education in usage of home medical equipment for our customers. Setup is done in their home, long-term care setting, clinic or any location deemed necessary to service patients.

Job Duties:

• Develop and maintain working knowledge of current HME products and services offered by the company and all
• applicable governmental regulations.
• Comply with all applicable company policies and procedures.
• Educate customers in proper use and care of respiratory and HME equipment in a home setting.
• Complete required documentation following equipment setup, delivery or pickups as required.
• Assist with customer equipment problems under emergency conditions.
• Process all orders in a timely, accurate manner.
• Promote services and products to referral sources in the community as appropriate.
• Develop basic reimbursement knowledge and completely document all information necessary to ensure
• reimbursement for all appropriate equipment, products, and services.
• Assist with implementation of quality improvement program to meet company policies.
• Maintain home oxygen systems through regularly scheduled visits to customers.
• Safely drive and maintain company vehicle.
• Perform patient assessment and re-assessment for patient care.
• Perform routine preventative maintenance and simple repairs on equipment as required in accordance with
• company policies.
• Report equipment hazards and/or product incidents as required in accordance with company policies and
• procedures.
• Develop and maintain working knowledge of current HME products and services offered by the company.
• Assume on-call responsibilities during non-business hours in accordance with company policy.
• Retain knowledge of and consistently adhere to procedures for the use of Personal Protective Equipment (PPE),
• infection control and hazardous materials handling.
• Maintain patient confidentiality and function within the guidelines of HIPAA.
• Completes assigned compliance training and other educational programs as required.
• Maintains compliant with AdaptHealth’s Compliance Program
• Responsible for cleaning equipment when assigned by supervisor or down time allows, following the Branch
• Maintenance and Cleaning Guidelines
• Perform other related duties as assigned.

Minimum Job Qualifications:

• High School Diploma or equivalency
• Entry level sales, customer service background essential
• One (1) year of Military, delivery driver with sales component or health care technician experience would be
• considered related experience and preferred.
• Senior level requires two (2) years of work-related experience and one (1) year of exact job experience.
• Valid and unrestricted driver’s license in the state of residence

Physical Demands and Work Environment:

• Must be able to regularly lift and/or move up to 50 pounds and occasionally lift and/or move up to 100 pounds.
• Must be able to stretch, bend, stoop and crouch and perform moderate to heavy physical labor while moving equipment and supplies.
• Subject to long periods of sitting and driving.
• Work environment may be stressful at times, as overall work activities and work levels fluctuate.
• May be exposed to unsanitary conditions in some home settings.
• May be exposed to hazardous materials, loud noise, extreme heat/cold, direct, or indirect contact with airborne, bloodborne, and/or other potentially infectious pathogen.
• May be exposed to high crime areas within the service community.
• Must be able to drive independently and travel as needed.
• May be exposed to angry or irate customers.
• Must be able to access the patient’s residence without assistance.
• Mental alertness to perform the essential functions of position.
• Ability to effectively communicate both verbally and written with customers with the ability to demonstrate empathy, compassion, courtesy, and respect for privacy.

AdaptHealth is an equal opportunity employer and does not unlawfully discriminate against employees or applicants for employment on the basis of an individual’s race, color, religion, creed, sex, national origin, age, disability, marital status, veteran status, sexual orientation, gender identity, genetic information, or any other status protected by applicable law. This policy applies to all terms, conditions, and privileges of employment, including recruitment, hiring, placement, compensation, promotion, discipline, and termination.

Compensation details: 23-29 Hourly Wage

PI674eb1f5c9f4-3631

Key Accountabilities

• Interacts with customers via telephone, email, online chat, or in person to provide support and information on services.
• Fields customer questions and complaints
• Identifies and implements efficient and effective recruiting methods and strategies based on the available role, industry standards, and the organization's needs.
• Assists with job postings and advertisement processes. (performs not assists)
• Screens applications and selects qualified candidates.
• Schedules interviews; oversees preparation of interview questions and other hiring and selection materials.
• Assists with the interview process, attending and conducting interviews with managers, directors, and other stakeholders.
• Collaborates with the hiring manager and or other human resource staff during the offer process, identifying and recommending salary ranges, incentives, start dates and pertinent details.

Job Factors

• 2 + years of experience with customer service, call centers, insurance, sales, recruiting or trade experience
• High School Diploma
• Problem-solving, brainstorming, attention to detail, active listening, organization, collaboration, communication, and interpersonal skills.
• Minimal – Responsible for verifying commissions,
• This role requires access to sensitive information and company information. Responsible for hiring, negotiating pay, and ending field associates' assignments. May be responsible for corrective actions to field associates.
• Medium level supervision given in dealing with candidates.
• Daily supervision, including KPIS and Metrics
• This role requires contact with other departments within the organization. The role requires collaboration regularly with Recruiters, Operation Coordinators, Project Coordinators, and Operations Supervisors but could include the Division and the organization.
• Effective communication and interpersonal skills to build rapport with clients and candidates. Regular communication with clients for submittals, approvals, testing and orientation.

POSITION:

RIMOWA is seeking a highly accomplished and passionate Client Advisor. The Client Advisor is responsible for driving sales through exceptional client service, strong product knowledge, and deep understanding of the luxury retail environment. This role focuses on building lasting client relationships, delivering an outstanding in‑store experience, and contributing to the overall success of RIMOWA while serving as a true brand ambassador.

YOUR RESPONSIBILTIES:

Sales

• Consistently achieve and surpass individual sales objectives, directly contributing to the store’s overall commercial success and prestige.
• Serve as a true brand ambassador, conveying RIMOWA’s storied heritage, iconic designs, engineering, and uncompromising craftsmanship.
• Curate and cultivate an exclusive and loyal client portfolio, building enduring relationships and driving sustained repeat business through personalized engagement, client appointments, and events.
• Actively support and inspire colleagues, fostering a sophisticated, collaborative, and high-performance sales environment.

Customer Service

• Embody the RIMOWA brand ethos at all times, presenting yourself with impeccable professionalism.
• Deliver a seamless, white-glove post-purchase experience by meticulously managing client follow-ups, repairs, and service requests with discretion and care.
• Anticipate client needs through an intimate knowledge of the brand’s history, new product launches, and the competitive luxury landscape.
• Create memorable, elevated moments for every client, ensuring each interaction reflects the refinement synonymous with RIMOWA.

Operations

• Execute all POS transactions with precision and efficiency.
• Confidently open and close the store register in full compliance with company policies.
• Participate proactively in inventory management while upholding the highest standards of loss prevention.
• Maintain exceptional visual merchandising, ensuring the store consistently reflects a polished, luxurious, and inviting aesthetic.
• Always uphold immaculate store presentation and operational readiness.

PROFILE:

• Proven success in a premium or luxury retail environment
• Demonstrated expertise in developing, nurturing, and retaining a discerning clientele; an established luxury client book is highly desirable.
• Impeccable personal presentation with exceptional communication skills
• Strong problem-solving capabilities, a refined attention to detail.
• A deep appreciation for luxury craftsmanship, travel and elevated lifestyles.
• Flexible availability, including evenings, weekends, and holidays.
• Able to regularly lift and handle Items up to 20 lbs.
• Multilingual In Spanish, French, Portuguese, and/or Mandarin a plus.