Sales Jobs in Fall River Wisconsin Remote
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Description
At American Packaging Corporation (APC), you'll find the packaging career you've been looking for. With competitive salaries, excellent benefits, 401(k) plans and tuition reimbursement programs, we nurture our employees while advancing and promoting diversity and inclusion. As the leading flexible packaging converter in North America for over a century, APC's longstanding success is fueled from the inside out. We're constantly seeking to improve our internal operations and were named a "Best of the Best" in the Best workplaces in the America's awards for 12 years in a row. It's how and why we engage the best and brightest talent to continue propelling our shared success into the future.
Customer Account Specialist
LOCATION: Columbus, WI
SUMMARY: To professionally and effectively communicate with customers and respond to customer requests for order placement, delivery of finished goods, quotations and all other inquires or requested information. To service both the external and internal customer by accurately and efficiently processing information by means of systems and procedures.
REPORTS TO: Customer Service Manager
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
- Participate in training, embrace concepts of and actively practice the SPOT Safety Program fundamentals to aid American Packaging Corporation's efforts to achieve a zero-accident rate.
- Verify purchase order information with customers.
- Request customer numbers and specification sheets from the appropriate departments as needed.
- Data entry of information into the AS400/Radius order entry programs (create item numbers, etc.)
- Identify and collect all information required for creating orders.
- Authorize and provide information for invoicing all graphics related preparation, plate, and cylinder costs.
- Follow Up with scheduling until acknowledged have ready date is acquired.
- Distribute order to appropriate departments and send out order acknowledgment to customer.
- Processing all changes to orders when required.
- Create shipping releases in AS400/Radius program, make any needed changes, and track open shipments.
- Track open releases, verify finished goods availability, and notify customer of any quantity deviation.
- Generate account specific reports including but not limited to inventory of finished goods, raw materials, order status as needed.
- If applicable, maintain Vendor Managed Inventory programs through weekly reporting to customer. Some programs also require that the customer account specialist place the orders for the customers under specific guidelines set by them.
- Investigate all customer related inquires. Expedite information to customer, sales representative, and/or manufacturing including, but not limited to the processing of price quotations, samples, brochures, or any other pertinent information necessary in obtaining or maintaining new business.
- Monitor aged inventory and communicate procedures to customers, and APC Sales team to ensure timely pre-billing and/or shipping of aged inventory.
- Professionally and effectively respond to any and all customer complaints through following procedures:
- I. Retrieve required and appropriate information from customer or sales.
- II. Complete and distribute complaint form to appropriate departments, provide photos to APC's Quality department, and request samples from the customer.
- III. Follow up until appropriate disposition of complaint is provided.
- IV. Provide corrective action to customer, ensuring satisfactory resolution.
- Investigate and provide the necessary information to both external and internal customers as may be requested or deemed necessary, which may not be specifically outlined above.
- Attend and participate in all scheduled meetings (Continuous Quality Improvement, safety, special projects, departmental, etc.).
- Comply with all company policies and procedures.
- Business travel (infrequent) may be required.
- Other duties as assigned.
Roto/FPL Specific duties:
- Provide graphics department with order information for artwork processing - entering design validation requirements - some customers may have more complexity/requirements due to how frequently they change and the volume
- Generate final order from AS400/Radius with all required information for sign off by appropriate departments.
- Complete and supply all necessary components included in Final Order Job Jacket(s).
Requirements
QUALIFICATION REQUIREMENTS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and/or EXPERIENCE
Advance degree from accredited college or university, three years related experience and/or training. Will consider an equivalent combination of education and experience.
LANGUAGE SKILLS
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
MATHEMATICAL SKILLS
Ability to add, subtract, multiply, and divide in all units of measure using whole numbers,
common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw
and interpret bar graphs. Ability to calculate figures and amounts such as discounts,
interest, proportions, and percentages.
REASONING ABILITY
Ability to solve practical problems and deal with a variety of concrete variables in
situations where only limited standardization exists. Ability to interpret a variety of
instructions furnished in written, oral, diagram, or schedule form.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit, and use hands to finger, handle or feel objects, tools or controls. The employee is occasionally required to reach with hands and arms, stand, walk, stoop, kneel, crouch or crawl and climb or balance. The employee is regularly required to hear. The employee must occasionally lift and/or move up to 30 pounds. Any lifting over 30 pounds would require assistance. Specific vision abilities required by this job include close vision, distance vision and the ability to adjust focus.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.
American Packaging Corporation is committed to equal opportunity for all, without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic. American Packaging Corporation will make reasonable accommodations for known physical or mental limitations of otherwise qualified employees and applicants with disabilities unless the accommodation would impose an undue hardship on the operation of our business. EOE/AA Disability/Veteran.
If you are interested in applying for an employment opportunity and need special assistance or an accommodation to apply for a posted position, please contact our Human Resources department at:
Apply
Description
At American Packaging Corporation (APC), you'll find the packaging career you've been looking for. With competitive salaries, excellent benefits, 401(k) plans and tuition reimbursement programs, we nurture our employees while advancing and promoting diversity and inclusion. As the leading flexible packaging converter in North America for over a century, APC's longstanding success is fueled from the inside out. We're constantly seeking to improve our internal operations and were named a "Best of the Best" in the Best workplaces in the America's awards for 12 years in a row. It's how and why we engage the best and brightest talent to continue propelling our shared success into the future.
LOCATION: Columbus, WI
SUMMARY: Primary responsibility is monitoring and measuring process and product performance, establishing and implementing recommendations for improvements to both product and process, and ensure optimal production of the various products produced by American Packaging.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
- Analyze processes and products using statistical techniques, to identify improvement opportunities, and measure process/product performance to ensure continual improvement.
- Participate with the gathering of information needed to establish process conditions for new and developing products and processes. This involves observing trials/developmental orders and production runs, and communicating with the manufacturing, scheduling, sales, graphics, and supplier team members.
- Ownership of CI projects as assigned. Lead projects, provide data and set up projects to achieve CI goals.
- Organize and lead process and product improvement teams/initiatives, using established project management techniques, to improve product quality and process performance and lead the implementation of those improvements.
- Ensure that manufacturing specifications are known, understood, and communicated.
- Provide engineering expertise as needed.
- Analyze production and test data to establish consistent production results.
- Utilize data to recommend design changes to correct/resolve problems and contribute to the optimization of products to the required technological specifications or end uses.
- Ability to work and communicate with all levels of the organization as required. This will range from hourly production employee up to and including the Operations Director.
- Work schedule must be flexible to allow for attendance at trials/production during nights and/or weekends if necessary.
- RCCA of both Customer and Internal quality findings
- Travel as needed to suppliers and/or customers.
Requirements
QUALIFICATION REQUIREMENTS:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and/or EXPERIENCE
Associate's degree (A. A.) or equivalent from two-year college or technical school; with two years related experience and/or training; or equivalent combination of education and experience. Packaging converting experience is highly desirable. Knowledge of testing performed in a converting operation and knowledge of statistics and the ability to apply and interpret statistic to a manufacturing situation is desired. Project management experience is preferred.
LANGUAGE SKILLS
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the public.
MATHEMATICAL SKILLS
Ability to apply advanced mathematical concepts such as exponents, logarithms, quadratic equations, and permutations. Understand and apply statistical techniques for process improvement. Ability to apply mathematical operations to such tasks as frequency distribution, determination of test reliability and validity, analysis of variance, correlation techniques, sampling theory, and factor analysis.
REASONING ABILITY
Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables. Ability to apply principles of logical or scientific thinking to a wide range of intellectual and practical problems.
PHYSICAL DEMANDS
The physical demands described here are representatives of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel and talk or hear. The employee frequently is required to sit and reach with hands and arms. The employee is occasionally required to stand; walk; climb or balance; and stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds. While doing inventory you stand, climb, stoop frequently. Specific vision abilities required by this job include color vision.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
American Packaging Corporation is committed to equal opportunity for all, without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic. American Packaging Corporation will make reasonable accommodations for known physical or mental limitations of otherwise qualified employees and applicants with disabilities unless the accommodation would impose an undue hardship on the operation of our business. EOE/AA Disability/Veteran.
If you are interested in applying for an employment opportunity and need special assistance or an accommodation to apply for a posted position, please contact our Human Resources department at:
.
Apply
Description
At American Packaging Corporation (APC), you'll find the packaging career you've been looking for. With competitive salaries, excellent benefits, 401(k) plans and tuition reimbursement programs, we nurture our employees while advancing and promoting diversity and inclusion. As the leading flexible packaging converter in North America for over a century, APC's longstanding success is fueled from the inside out. We're constantly seeking to improve our internal operations and were named a "Best of the Best" in the Best workplaces in the America's awards for 12 years in a row. It's how and why we engage the best and brightest talent to continue propelling our shared success into the future.
LOCATION: Columbus, WI
SUMMARY: Directs and coordinates customer service activities for the Assigned COE.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following:
- Manager Customer Service function.
- Accomplishes objectives by recruiting, selecting, orienting, training, assigning, scheduling, coaching, counseling and disciplining employees
- Communicating job expectations
- Planning, monitoring and reviewing job contributions
- Enforcing policies and procedures
- Manage customer service issues, including terms of sale.
- Monitors inventory so aged material can be shipped or pre-billed
- Provides input for Customer Service Representative performance reviews.
- Manages Expedited freight
- Solve problems, analyze situations/behaviors and prioritize responsibilities.
- Handle complex and escalated customer service issues and follows through to resolution.
- Improving customer service experience, created engaged customers and facilitate organic growth.
- Corresponds with company sales force as needed to address customer issues.
- Provides training for the Customer Service Representative Positions and updates training documents as appropriate.
- Contacts other departments and locations within the organization to obtain and provide information.
- Prepares reports as per customer needs and requests.
- Monitor accuracy of reporting and data base information
- Establish efficient and balanced workflows that maximize efficiency and produce high levels of service quality and customer satisfaction.
- Identify and implement systems/processes improvements that provide best business practices as it relates to customer order entry, order pricing and inventory reporting.
- Improves customer service quality by studying, evaluating, and re-designing processes, establishing and communicating service metrics, monitoring and analyzing results, implementing change as a result.
- Any other assigned responsibilities.
Requirements
QUALIFICATION REQUIREMENTS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and/or EXPERIENCE
Ideal candidates will possess a Bachelor's degree (B. A.) from a four-year college or university or equivalent experience. Three to five years related experience in the flexible packaging industry which include: Inside Sales/Sales Service/Customer Service experience, Marketing experience, Pricing background, and Sound technical knowledge/ability.
LANGUAGE SKILLS
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
MATHEMATICAL SKILLS
Ability to work with mathematical concepts such as probability and statistical inference, and fractions, percentages, ratios, and proportions to practical situations.
REASONING ABILITY
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
OTHER SKILLS & ABILITIES
Candidate must possess/exhibit the following skills/abilities:
- Not necessary
- Accuracy: uncompromised
- Radius, Print Flow, Work Front
- Coaching ability
- Communication Skills: technical information, internal/external customers, all levels of employees
- Conflict Resolution
- Confidentiality
- Deadlines
- Detail: attention to
- Independence
- Innovation: constantly re-develop systems
- Motivate: others
- Multiple projects/priorities/deadlines
- Negotiation ability
- Organizational skills
- Presentation skills
- Professionalism/professional demeanor
- Project Management
- Safety
- Software: Microsoft Office Suite
- Team: work as a member with all employees
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is frequently required to sit, and use hands to finger, handle or feel objects, tools or controls. The employee is occasionally required to reach with hands and arms, stand, walk, stoop, kneel, crouch or crawl and climb or balance. The employee is regularly required to hear.
The employee must occasionally lift and/or move up to 50 pounds. Any lifting over 50 pounds would require assistance. Specific vision abilities required by this job include close vision, distance vision and the ability to adjust focus.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
American Packaging Corporation is committed to equal opportunity for all, without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic. American Packaging Corporation will make reasonable accommodations for known physical or mental limitations of otherwise qualified employees and applicants with disabilities unless the accommodation would impose an undue hardship on the operation of our business. EOE/AA Disability/Veteran.
If you are interested in applying for an employment opportunity and need special assistance or an accommodation to apply for a posted position, please contact our Human Resources department at:
.
Apply
Description
At American Packaging Corporation (APC), you'll find the packaging career you've been looking for. With competitive salaries, excellent benefits, 401(k) plans and tuition reimbursement programs, we nurture our employees while advancing and promoting diversity and inclusion. As the leading flexible packaging converter in North America for over a century, APC's longstanding success is fueled from the inside out. We're constantly seeking to improve our internal operations and were named a "Best of the Best" in the Best workplaces in the America's awards for 12 years in a row. It's how and why we engage the best and brightest talent to continue propelling our shared success into the future.
LOCATION: Remote (Dallas, Forth Worth, and northern Texas area)
SUMMARY: The Digital Account Manager will meet the goals of APC and its customers. This role is responsible for executing strategies to expand American Packaging's presence within the assigned territory or market and grow Digitally Printed Packaging revenue through effective sales techniques, strong customer relationships, and consistent communication. The Digital Account Manager will ensure timely and exceptional service solutions and will independently manage and grow Digital accounts.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
- Build strong product and customer knowledge, offering creative solutions to internal and external customers.
- Active pipeline development, identify key decision-makers and collaborate with business partners to secure opportunities.
- Manage accounts, develop and implement plans to increase market share.
- Develop strategies for NBOs and monitor their status in CRM/commercialization systems.
- Coordinate activities with Customer Service and Graphics.
- Administer pricing policies to maximize profitability and leverage commercialization tools to request or execute quotes.
- Set sales goals, prepare tailored proposals, and follow up with customers.
- Facilitate product development and ensure customer satisfaction.
- Develop sales plans, complete quarterly/monthly reports, and participate in industry events.
- Qualify leads and provide updates to Sales Leadership.
- Maintain CRM data promptly with accuracy and conduct market research for new opportunities.
- Ownership over AR collections where needed and support customer through urgent requests and quality issues to resolution.
- Perform other duties as assigned.
Requirements
QUALIFICATION REQUIREMENTS:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and/or EXPERIENCE
Bachelor's degree (B. S.) from four-year college or university in Business, Sales, or Marketing or relevant field. A person should have above average analytical and organizational skills, be able to prioritize duties, and communicate well. 2+ years proven selling and relationship building experience preferred.
LANGUAGE SKILLS
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure documents. Ability to effectively present information, including financial information, and respond to questions from top management, managers, general users and customers.
MATHEMATICAL SKILLS
Ability to work with mathematical concepts such as probability and statistical inference. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
REASONING ABILITY
Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.
PHYSICAL DEMANDS
The physical demands described here are representatives of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
These demands include:
- Remaining in a stationary position for extended periods of time and travel.
- Moving through APC and customer facilities safety.
- Operate office machines such as computers, copiers, fax machines, etc.
- Frequently communicates with co-workers; must be able to exchange accurate information in these situations.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Excel in a fast-paced dynamic environment.
While performing the duties of this job, the employee is occasionally exposed to moving mechanical parts, fumes or airborne particles, toxic or caustic chemicals, risk of electrical shock, and risk of radiation. The noise level in the work environment is usually moderate.
American Packaging Corporation is committed to equal opportunity for all, without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic. American Packaging Corporation will make reasonable accommodations for known physical or mental limitations of otherwise qualified employees and applicants with disabilities unless the accommodation would impose an undue hardship on the operation of our business. EOE/AA Disability/Veteran.
If you are interested in applying for an employment opportunity and need special assistance or an accommodation to apply for a posted position, please contact our Human Resources department at: .
Apply
Description
At American Packaging Corporation (APC), you'll find the packaging career you've been looking for. With competitive salaries, excellent benefits, 401(k) plans and tuition reimbursement programs, we nurture our employees while advancing and promoting diversity and inclusion. As the leading flexible packaging converter in North America for over a century, APC's longstanding success is fueled from the inside out. We're constantly seeking to improve our internal operations and were named a "Best of the Best" in the Best workplaces in the America's awards for 12 years in a row. It's how and why we engage the best and brightest talent to continue propelling our shared success into the future.
LOCATION: Columbus, WI
SUMMARY: Ensuring the safety and regulatory compliance of food contact packaging materials is a critical business requirement. The Corporate Regulatory Compliance Manager is responsible for developing and maintaining programs that establish our packaging materials are in compliance with regulations in North America, Europe, and other countries our packaging materials are sold in. By applying technical, organizational and project managerial skills, guidance will be provided to Packaging R&D, Sales, Quality, and Manufacturing teams on packaging regulatory matters.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following, as well as other duties as assigned.
- Own, Develop, and Manage internal processes, governance and systems/databases to efficiently maintain regulatory compliance of packaging materials; both supplier regulatory information and communications to customers.
- Facilitate and implement legal advice into our business regarding food contact material compliance.
- Respond to customer surveys and requests for regulatory information.
- Collaborate with external suppliers to ensure newly developed or revised packaging materials meet regulatory requirements of targeted applications.
- Proactively anticipates potential hurdles and works with sales and technical teams to resolve.
- Keep abreast of key regulatory and consumer developments for packaging materials via workgroups, literature reviews and industry news. Determine business implications, communicate with cross functional stakeholders, and put action plans in place to address.
- Represent APC at conferences and participation in professional association activities including industry workgroups focused on packaging and food safety.
- Provide training and guidance on regulatory requirements for packaging specifications.
- Manage verification testing and maintain requirements to ensure our packaging materials are safe for use as intended.
- Lead the process to ensure that new materials entering our facilities have been evaluated for food safety and that they are safe for their intended use.
- Manage the process for other packaging based regulatory information to include USP, Drug Master File, Sustainable Materials, End of Life Packaging Responsibilities such as EPR and PPWR, and other material certifications.
Organizational Relationships:
- Reports directly to the Director of R&D and Technical Solutions who provides overall strategic direction.
- Manages direct report(s) to ensure objectives are met and the team is responsive to customers and other stakeholders.
- Interacts with Customers, Suppliers, Sales, Purchasing, Technical, Quality, and Manufacturing Departments at each Center of Excellence to ensure materials have been assessed for their intended use, and supports the required customer documentation as needed.
- Responsible for all discussions and communications with legal advice and customers.
Competencies/Abilities:
- Ability to organize large amounts of information.
- Ability to communicate effectively and professionally with suppliers and customers.
- Ability to visibly lead and make decisions in a fast paced environment.
- Ability to create and manage processes in an ambiguous environment.
- Ability to create plans and organizational alignment to resolve issues.
- Ability to understand and interpret government regulations
- Strong interpersonal and influencing skills.
- Flexibility to travel up to 10% of time.
Requirements
QUALIFICATION REQUIREMENTS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and/or EXPERIENCE
Bachelor's degree (B.S) in Engineering, Quality, Packaging Science / Engineering, Chemical Engineering, Chemistry, Material Science or Food Science. Minimum 3-5 years' experience in regulatory compliance for packaging materials. Minimum 5-10 years' technical experience in food packaging.
LANGUAGE SKILLS
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
MATHEMATICAL SKILLS
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.
REASONING ABILITY
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to use hands to finger, handle, or feel. The employee is occasionally required to reach with hands and arms. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, color vision, depth perception, and ability to adjust focus.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is occasionally exposed to moving mechanical parts, fumes or airborne particles, and risk of electrical shock. The noise level in the work environment is usually moderate.
American Packaging Corporation is committed to equal opportunity for all, without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic. American Packaging Corporation will make reasonable accommodations for known physical or mental limitations of otherwise qualified employees and applicants with disabilities unless the accommodation would impose an undue hardship on the operation of our business. EOE/AA Disability/Veteran.
If you are interested in applying for an employment opportunity and need special assistance or an accommodation to apply for a posted position, please contact our Human Resources department at:
.
In this role, you will work directly with clients who have requested information about life insurance and financial protection programs.
You’ll be trained to guide clients through their options and help them secure the right coverage for their needs.
This is a performance-based opportunity with strong income potential, ongoing training, and a clear path to leadership.
Remote working/work at home options are available for this role.
Shift Leader Job Essentials:
-Must be able to demonstrate you are committed, hard-working, honest and friendly.
-Excellent customer service skills
-Reliable transportation to and from work (daily)
-Ability to work with computers
-Ability to assist the General Manager with team building
-Ability to coach and lead a team with no supervision
-Ability to maintain a positive atmosphere of teamwork and full of energy
-Ability to communicate to all team members
-Sales Skills
Additional Responsibilities:
-Be professional and courteous with all customers
-Promptly handle all customer concerns by delighting each of our customers
-Willing to open and close stores
-Willing to perform and uphold daily cleaning duties
-Willing to maintain a safe and organized restaurant for employees and customers
We are actively hiring for a full time or part time Shift Leader to join our team. We can't wait to meet you. Apply today!
Remote working/work at home options are available for this role.
Position Responsibilities: · Maintain accurate records, in excel or notes, to support or verify correct allocations that need to be submitted by product and business · Collaborate and respond to requests from sales, marketing, and supply chain operations to support MDS customer service excellence · Partner cross-functionally to correct issues impacting customer delivery or various escalation requests · Monitor inventory reports and alert network team to move product when inventory is in the incorrect DC/storage location · Participate in meetings with key stakeholders to review allocation status for the team or BOTs · Learn, gain access to, and leverage various systems in support the requests, including SAP, Power BI, SharePoint, or Excel, and navigate challenges with minimal supervision as proficient from training · Comply with all local, state, and federal safety regulations, policies, and procedures, including Hazardous waste regulations, through consistent application of sound quality assurance principles Position Qualifications: · 2-6 years of experience in supply planning, distribution, order management, or other supply chain environment · Strong Problem solving, good communication/customer service skills, and discipline to learn · Experience utilizing SAP is preferred · A minimum of a Associate’s Degree in Supply Chain, Production Engineering, Business, Logistics, Operations Management, or other relevant field Note: This is a W2 contract role – C2C & 3 rd party candidates WILL NOT be considered .
Remote working/work at home options are available for this role.
This role focuses on delivering a high-quality, customer-first experience by providing product education, addressing customer needs, and ensuring satisfaction throughout the sales process.
The ideal candidate demonstrates professionalism, empathy, and strong communication skills while meeting performance and sales goals.
Key Responsibilities Conduct inbound and outbound sales calls with prospective and current customers Educate customers on product lines including ostomy, urology, Purewick, and related medical supplies Identify customer needs and recommend appropriate solutions Address and resolve customer concerns in a timely and professional manner Accurately document all interactions, issues, and resolutions in CRM and call tracking systems Meet or exceed performance targets, including call volume, sales goals, and customer satisfaction metrics Ensure compliance with company standards, including HIPAA regulations, insurance protocols, and call scripting guidelines Collaborate with internal teams to resolve order issues and provide seamless customer support Additional Responsibilities Communicate with customers via phone, email, and web chat Maintain accurate and detailed customer records to support follow-up and service quality Contribute to a positive, team-oriented work environment Perform additional duties as assigned Qualifications Education & Experience: High school diploma or GED required 1–2 years of related sales or customer service experience preferred Skills & Abilities: Strong verbal and written communication skills Ability to explain technical or medical product information clearly Basic to intermediate math skills (discounts, percentages, commissions) Strong problem-solving and critical-thinking abilities Proficiency in Microsoft Office (Word, Excel) and CRM systems Familiarity with call center or dialer systems preferred Work Requirements Availability to work occasional evenings, weekends, or overtime as needed Work Environment (Remote) Must work from a private, quiet, and distraction-free environment Reliable high-speed internet is required Ability to remain seated and use a computer and phone for extended periods Physical Requirements Regularly required to sit, speak, and listen Frequent use of hands for computer and phone work
*
Remote working/work at home options are available for this role.
- Metcalf South is looking for enthusiastic individuals to join our team in Overland Park, KS as full time or part time Shift Leaders.
If you like working in a fast paced, fun environment and you are good with people, look no further! Panera
- Metcalf South is the right place for you.
Shift Leader Job Essentials: -Must be able to demonstrate you are committed, hard-working, honest and friendly.
-Excellent customer service skills -Reliable transportation to and from work (daily) -Ability to work with computers -Ability to assist the General Manager with team building -Ability to coach and lead a team with no supervision -Ability to maintain a positive atmosphere of teamwork and full of energy -Ability to communicate to all team members -Sales Skills Additional Responsibilities: -Be professional and courteous with all customers -Promptly handle all customer concerns by delighting each of our customers -Willing to open and close stores -Willing to perform and uphold daily cleaning duties -Willing to maintain a safe and organized restaurant for employees and customers We are actively hiring for a full time or part time Shift Leader to join our team.
We can't wait to meet you.
Apply today!
Remote working/work at home options are available for this role.
