Sales Jobs in Celebration Florida Remote
212 positions found
M
Senior Marketing Manager
✦ New
Salary not disclosed
Our Sheraton Vistana Resort location in Orlando, FL is looking for a Senior Marketing Manager to join their team! Pay: Base Salary + Management compensation plan + Bonus
*Relocation Assistance Provided.
JOB SUMMARY Assists Director of Marketing and Public Relations with marketing tracking, executive status reports, team management, database maintenance and research, and agency relationships.
CANDIDATE PROFILE Education and Experience High school diploma or GED; 5 years of experience in the sales and marketing or related professional area.
OR Bachelor’s degree from an accredited university in Marketing, Business Administration, Hotel and Restaurant Management, or related major; 3 years of experience in the sales and marketing or related professional area.
CORE WORK ACTIVITIES Marketing Communicates with the Director of Marketing and Public Relations as well as with other members of the Marketing and Public Relations Department regarding marketing projects and opportunities so as to increase understanding of marketing objectives, avoid problem situations and maximize revenue opportunities.
Creates and schedules attractive destination vacation packages based on identifying need periods and packaging philosophies designed to drive additional revenues and attendance at events.
Liaises with Sales, Rooms, FandB, Planning, Attractions and other marketing partners to create, price and market these vacation packages.
Communicates information on all new packages, products and events to the various areas of sales, operations, accounting, etc.
and makes presentations when necessary.
Assists with uncovering opportunities to develop and implement effective advertising, cross-promotions, special events, and other marketing opportunities to generate maximum revenue.
Analyzes database forecasts and trends to provide marketing recommendations to Sales and Marketing/Public Relations (PR) teams for short- and long-term marketing initiatives, focusing on in-the-year periods of need.
Manages the proper administration and communication of assigned project budgets from marketing.
Assists with the development of the annual hotel marketing plan and several additional project marketing plans within the year to achieve both short- and long-term revenue and marketing positioning.
Conducts periodic evaluations of projects, packages and marketing initiatives to determine success rate, profitability, and viability of the product, and submits recommendations regarding enhancing or revising product.
Manages the production of up-to-date and comprehensive team project reports for communicating status to team, director, partners and leadership.
Manages several cross-marketing efforts with attractions, brands, strategic partners and sales team and its clients, so as to maximize company-wide revenue opportunities.
Communicates and adheres to marketing objectives and strategies within Marketing/Public Relations Department and with other departments, partners and agencies before, during and after a marketing project is implemented.
Manages and implements other duties as assigned.
Building Successful Relationships that Generate Sales and Marketing Opportunities Identifies and communicates with distribution channels that can sell distress inventory to drive property occupancy.
Provides all sales channels with creative and unique tools to assist in the sales and marketing of the property.
Acts as liaison between corporate and individual properties in rolling out programs and makes sure that properties are taking advantage of all opportunities provided through corporate.
Works with media buyer to plan and execute advertising.
Assists property in developing promotions for various campaigns, keeping in mind strategy and goals of promotion.
Assists property with materials, tracking/analysis and presentations to owners.
Acts on behalf of property with all vendors, exacting a balance between quality work and price, requesting estimates and approving all materials as needed.
Additional Marketing Responsibilities Keeps detailed files and records on all matters relative to property's marketing materials (photo usage rights, vendor contracts, etc.).
Monitors property compliance with corporate marketing guidelines.
Approves all invoicing.
MANAGEMENT COMPETENCIES Leadership Adaptability
- Maintains performance level under pressure or when experiencing changes or challenges in the workplace.
Communication
- Conveys information and ideas to others in a convincing and engaging manner through a variety of methods.
Problem Solving and Decision Making
- Identifies and understands issues, problems, and opportunities; obtains and compares information from different sources to draw conclusions, develop and evaluate alternatives and solutions, solve problems, and choose a course of action.
Professional Demeanor
- Exhibits behavioral styles that convey confidence and command respect from others; makes a good first impression and represents the company in alignment with its values.
Managing Execution Building and Contributing to Teams
- Actively participates as a member of a team to move the team toward the completion of goals.
Driving for Results
- Sets high standards of performance for self and/or others; assumes responsibility for work objectives; initiates, focuses, and monitors the efforts of self and/or others toward the accomplishment goals; proactively takes action and goes beyond what is required.
Planning and Organizing
- Gathers information and resources required to set a plan of action for self and/or others; prioritizes and arranges work requirements to accomplish goals and ensure work is completed.
Building Relationships Coworker Relationships
- Interacts with others in a way that builds openness, trust, and confidence in the pursuit of organizational goals and lasting relationships.
Customer Relationships
- Develops and sustains relationships based on an understanding of customer needs and actions consistent with the company’s service standards.
Global Mindset
- Supports employees and business partners with diverse styles, abilities, motivations, and/or cultural perspectives; utilizes differences to drive innovation, engagement and enhance business results; and ensures employees are given the opportunity to contribute to their full potential.
Generating Talent and Organizational Capability Organizational Capability
- Evaluates and adapts the structure of own assignments and suggests improvements to work processes to best fit the needs and/or support the goals of an organizational unit.
Talent Management
- Provides support and feedback to help individuals develop and strengthen skills and abilities needed to accomplish work objectives.
Learning and Applying Professional Expertise Applied Learning
- Seeks and makes the most of learning opportunities to improve performance of self and/or others.
Business Acumen
- Understands and utilizes business information to manage everyday operations.
Technical Acumen
- Understands and utilizes professional skills and knowledge in a specific functional area to conduct.
Communications and Media
- Knowledge of media production, communication, and dissemination techniques and methods.
This includes alternative ways to inform and entertain via written, oral, and visual media.
Devising Sales Approaches and Solutions
- Trying different and novel ways to deal with sales challenges and opportunities; taking courses of action or developing sales solutions that appropriately consider available facts, constraints, competitive circumstances, and probable consequences.
Sales Ability: Persuasiveness
- Using appropriate interpersonal styles and communication methods to gain acceptance of a product, service, or idea from prospects and clients.
Supporting Sales Implementations
- Supporting customers during the implementation of sales contracts; seeking and taking appropriate actions on customer feedback; taking responsibility for customer satisfaction and loyalty.
Sales Opportunity Analysis
- Understanding and utilizing economic, financial, industry, and organizational data; accurately diagnosing customers’ business strengths, weaknesses, and key issues that can inform sales strategies and plans.
Basic Competencies
- Fundamental competencies required for accomplishing basic work activities.
Basic Computer Skills
- Uses basic computer hardware and software (e.g., personal computers, word processing software, Internet browsers, etc.).
Mathematical Reasoning
- Demonstrates ability to add, subtract, multiply, or divide quickly, correctly, and in a way that allows one to solve work-related issues.
Oral Comprehension
- Demonstrates ability to listen to and understand information and ideas presented through spoken words and sentences.
Reading Comprehension
- Demonstrates understanding of written sentences and paragraphs in work-related documents.
Writing
- Communicates effectively in writing as appropriate for the needs of the audience.
Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.
*Relocation Assistance Provided.
JOB SUMMARY Assists Director of Marketing and Public Relations with marketing tracking, executive status reports, team management, database maintenance and research, and agency relationships.
CANDIDATE PROFILE Education and Experience High school diploma or GED; 5 years of experience in the sales and marketing or related professional area.
OR Bachelor’s degree from an accredited university in Marketing, Business Administration, Hotel and Restaurant Management, or related major; 3 years of experience in the sales and marketing or related professional area.
CORE WORK ACTIVITIES Marketing Communicates with the Director of Marketing and Public Relations as well as with other members of the Marketing and Public Relations Department regarding marketing projects and opportunities so as to increase understanding of marketing objectives, avoid problem situations and maximize revenue opportunities.
Creates and schedules attractive destination vacation packages based on identifying need periods and packaging philosophies designed to drive additional revenues and attendance at events.
Liaises with Sales, Rooms, FandB, Planning, Attractions and other marketing partners to create, price and market these vacation packages.
Communicates information on all new packages, products and events to the various areas of sales, operations, accounting, etc.
and makes presentations when necessary.
Assists with uncovering opportunities to develop and implement effective advertising, cross-promotions, special events, and other marketing opportunities to generate maximum revenue.
Analyzes database forecasts and trends to provide marketing recommendations to Sales and Marketing/Public Relations (PR) teams for short- and long-term marketing initiatives, focusing on in-the-year periods of need.
Manages the proper administration and communication of assigned project budgets from marketing.
Assists with the development of the annual hotel marketing plan and several additional project marketing plans within the year to achieve both short- and long-term revenue and marketing positioning.
Conducts periodic evaluations of projects, packages and marketing initiatives to determine success rate, profitability, and viability of the product, and submits recommendations regarding enhancing or revising product.
Manages the production of up-to-date and comprehensive team project reports for communicating status to team, director, partners and leadership.
Manages several cross-marketing efforts with attractions, brands, strategic partners and sales team and its clients, so as to maximize company-wide revenue opportunities.
Communicates and adheres to marketing objectives and strategies within Marketing/Public Relations Department and with other departments, partners and agencies before, during and after a marketing project is implemented.
Manages and implements other duties as assigned.
Building Successful Relationships that Generate Sales and Marketing Opportunities Identifies and communicates with distribution channels that can sell distress inventory to drive property occupancy.
Provides all sales channels with creative and unique tools to assist in the sales and marketing of the property.
Acts as liaison between corporate and individual properties in rolling out programs and makes sure that properties are taking advantage of all opportunities provided through corporate.
Works with media buyer to plan and execute advertising.
Assists property in developing promotions for various campaigns, keeping in mind strategy and goals of promotion.
Assists property with materials, tracking/analysis and presentations to owners.
Acts on behalf of property with all vendors, exacting a balance between quality work and price, requesting estimates and approving all materials as needed.
Additional Marketing Responsibilities Keeps detailed files and records on all matters relative to property's marketing materials (photo usage rights, vendor contracts, etc.).
Monitors property compliance with corporate marketing guidelines.
Approves all invoicing.
MANAGEMENT COMPETENCIES Leadership Adaptability
- Maintains performance level under pressure or when experiencing changes or challenges in the workplace.
Communication
- Conveys information and ideas to others in a convincing and engaging manner through a variety of methods.
Problem Solving and Decision Making
- Identifies and understands issues, problems, and opportunities; obtains and compares information from different sources to draw conclusions, develop and evaluate alternatives and solutions, solve problems, and choose a course of action.
Professional Demeanor
- Exhibits behavioral styles that convey confidence and command respect from others; makes a good first impression and represents the company in alignment with its values.
Managing Execution Building and Contributing to Teams
- Actively participates as a member of a team to move the team toward the completion of goals.
Driving for Results
- Sets high standards of performance for self and/or others; assumes responsibility for work objectives; initiates, focuses, and monitors the efforts of self and/or others toward the accomplishment goals; proactively takes action and goes beyond what is required.
Planning and Organizing
- Gathers information and resources required to set a plan of action for self and/or others; prioritizes and arranges work requirements to accomplish goals and ensure work is completed.
Building Relationships Coworker Relationships
- Interacts with others in a way that builds openness, trust, and confidence in the pursuit of organizational goals and lasting relationships.
Customer Relationships
- Develops and sustains relationships based on an understanding of customer needs and actions consistent with the company’s service standards.
Global Mindset
- Supports employees and business partners with diverse styles, abilities, motivations, and/or cultural perspectives; utilizes differences to drive innovation, engagement and enhance business results; and ensures employees are given the opportunity to contribute to their full potential.
Generating Talent and Organizational Capability Organizational Capability
- Evaluates and adapts the structure of own assignments and suggests improvements to work processes to best fit the needs and/or support the goals of an organizational unit.
Talent Management
- Provides support and feedback to help individuals develop and strengthen skills and abilities needed to accomplish work objectives.
Learning and Applying Professional Expertise Applied Learning
- Seeks and makes the most of learning opportunities to improve performance of self and/or others.
Business Acumen
- Understands and utilizes business information to manage everyday operations.
Technical Acumen
- Understands and utilizes professional skills and knowledge in a specific functional area to conduct.
Communications and Media
- Knowledge of media production, communication, and dissemination techniques and methods.
This includes alternative ways to inform and entertain via written, oral, and visual media.
Devising Sales Approaches and Solutions
- Trying different and novel ways to deal with sales challenges and opportunities; taking courses of action or developing sales solutions that appropriately consider available facts, constraints, competitive circumstances, and probable consequences.
Sales Ability: Persuasiveness
- Using appropriate interpersonal styles and communication methods to gain acceptance of a product, service, or idea from prospects and clients.
Supporting Sales Implementations
- Supporting customers during the implementation of sales contracts; seeking and taking appropriate actions on customer feedback; taking responsibility for customer satisfaction and loyalty.
Sales Opportunity Analysis
- Understanding and utilizing economic, financial, industry, and organizational data; accurately diagnosing customers’ business strengths, weaknesses, and key issues that can inform sales strategies and plans.
Basic Competencies
- Fundamental competencies required for accomplishing basic work activities.
Basic Computer Skills
- Uses basic computer hardware and software (e.g., personal computers, word processing software, Internet browsers, etc.).
Mathematical Reasoning
- Demonstrates ability to add, subtract, multiply, or divide quickly, correctly, and in a way that allows one to solve work-related issues.
Oral Comprehension
- Demonstrates ability to listen to and understand information and ideas presented through spoken words and sentences.
Reading Comprehension
- Demonstrates understanding of written sentences and paragraphs in work-related documents.
Writing
- Communicates effectively in writing as appropriate for the needs of the audience.
Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.
Not Specified
M
Senior Manager International Tax
✦ New 🏢 Marriott Vacations Worldwide
Salary not disclosed
Business Context Marriott Vacations Worldwide (MVW) is a leading global vacation company that offers vacation ownership, exchange, rental and resort and property management, along with related businesses, products, and services.
The Company has over 120 vacation ownership resorts and approximately 700,000 owner families in a diverse portfolio that includes some of the most iconic vacation ownership brands.
The Company also operates exchange networks and membership programs comprised of nearly 3,200 affiliated resorts in over 90 countries and territories, as well as provides management services to other resorts and lodging properties.
As a leader and innovator in the vacation ownership industry, the Company upholds the highest standards of excellence in serving its customers, investors and associates while maintaining exclusive, long-term relationships with Marriott International, Inc.
and Hyatt Hotels Corporation for the development, sales and marketing of vacation ownership products and services.
The vision of MVW is to strive to build long-lasting relationships with their Owners, Members, customers, and associates to help them live their lives to the fullest.
Innovation.
Integrity.
Excellence.
This is the story of MVW.
And while the company spans brands and businesses, decades and continents, their shared inspiration continues to drive them forward: delivering unforgettable experiences that make vacation dreams come true.
Global Tax Context The Global Tax function at Marriott Vacations Worldwide (MVW) is undergoing a multi‑year transformation driven by new leadership and a renewed vision for how tax supports the business.
We seek team members who embrace a customer‑service mindset, proactively identify and address issues, and bring a commitment to establishing and following standard processes and high‑quality work practices.
Successful incumbents in this role strive for efficiency, champion simplification, and leverage technology and data to create lasting value.
We welcome individuals who collaborate with business partners, anticipate emerging risks, and contribute to building a modern, agile, and strategically focused tax organization.
Specific Job Summary Based at the Marriott Vacations Worldwide Corporate Office in Orlando, FL and reporting to the Assistant Vice President, Global Tax – Mergers and Acquisitions (M&A), the Senior Manager, International Tax is responsible for managing day‑to‑day compliance operations, issue resolution in support of non-U.S.
business initiatives, and addressing evolving tax risks with respect to managing the preparation, review, and timely filing of non‑U.S.
income tax returns and associated disclosures for non-U.S.
MVW business entities.
Working closely with cross-functional teams to provide timely tax guidance, this role requires strong technical knowledge of international income taxation, effective coordination with local finance teams and external advisors, and close alignment with the global tax provision team to support accurate financial reporting.
The incumbent is technically proficient and with international income tax experience and a progressive tax professional with a commercial mindset who can deliver practical solutions, ensure compliance across multiple jurisdictions, and enable MVW’s sustained international growth.
In addition, this incumbent possesses the ability to manage competing priorities in a fast-paced environment with a professional commitment to upholding MVW’s standards of integrity and excellence.
Objectives & Key Results Global Tax Compliance Accuracy & Timeliness: Manages accurate and timely delivery of all international tax filings, including local tax returns, informational reporting, and transfer-pricing documentation.
KPI: 100% on‑time completion with
The Company has over 120 vacation ownership resorts and approximately 700,000 owner families in a diverse portfolio that includes some of the most iconic vacation ownership brands.
The Company also operates exchange networks and membership programs comprised of nearly 3,200 affiliated resorts in over 90 countries and territories, as well as provides management services to other resorts and lodging properties.
As a leader and innovator in the vacation ownership industry, the Company upholds the highest standards of excellence in serving its customers, investors and associates while maintaining exclusive, long-term relationships with Marriott International, Inc.
and Hyatt Hotels Corporation for the development, sales and marketing of vacation ownership products and services.
The vision of MVW is to strive to build long-lasting relationships with their Owners, Members, customers, and associates to help them live their lives to the fullest.
Innovation.
Integrity.
Excellence.
This is the story of MVW.
And while the company spans brands and businesses, decades and continents, their shared inspiration continues to drive them forward: delivering unforgettable experiences that make vacation dreams come true.
Global Tax Context The Global Tax function at Marriott Vacations Worldwide (MVW) is undergoing a multi‑year transformation driven by new leadership and a renewed vision for how tax supports the business.
We seek team members who embrace a customer‑service mindset, proactively identify and address issues, and bring a commitment to establishing and following standard processes and high‑quality work practices.
Successful incumbents in this role strive for efficiency, champion simplification, and leverage technology and data to create lasting value.
We welcome individuals who collaborate with business partners, anticipate emerging risks, and contribute to building a modern, agile, and strategically focused tax organization.
Specific Job Summary Based at the Marriott Vacations Worldwide Corporate Office in Orlando, FL and reporting to the Assistant Vice President, Global Tax – Mergers and Acquisitions (M&A), the Senior Manager, International Tax is responsible for managing day‑to‑day compliance operations, issue resolution in support of non-U.S.
business initiatives, and addressing evolving tax risks with respect to managing the preparation, review, and timely filing of non‑U.S.
income tax returns and associated disclosures for non-U.S.
MVW business entities.
Working closely with cross-functional teams to provide timely tax guidance, this role requires strong technical knowledge of international income taxation, effective coordination with local finance teams and external advisors, and close alignment with the global tax provision team to support accurate financial reporting.
The incumbent is technically proficient and with international income tax experience and a progressive tax professional with a commercial mindset who can deliver practical solutions, ensure compliance across multiple jurisdictions, and enable MVW’s sustained international growth.
In addition, this incumbent possesses the ability to manage competing priorities in a fast-paced environment with a professional commitment to upholding MVW’s standards of integrity and excellence.
Objectives & Key Results Global Tax Compliance Accuracy & Timeliness: Manages accurate and timely delivery of all international tax filings, including local tax returns, informational reporting, and transfer-pricing documentation.
KPI: 100% on‑time completion with
Not Specified
M
Director Resort Wireless Networking
✦ New 🏢 Marriott Vacations Worldwide
Salary not disclosed
Job Summary The Director, Resort Wireless Networking is responsible for shaping and executing the Global Technology strategy for Resort Wireless Networking.
This role is responsible for the strategic vision, design, development, and delivery of Wireless Networking across all brands, and at all locations.
The focus is on advancing technological initiatives that align with business goals and optimizing Global Technology processes.
This role highlights the necessity of collaboration between other Global Technology functions, as well as various business units within a hospitality organization, to ensure that technology strategies align with overall business objectives.
By establishing strategic partnerships, this position is an internal business partner, going beyond traditional technical support to actively engage with other departments, fostering innovation, improving operational efficiency, and enhancing customer experiences.
The Director of Resort Wireless Networking is responsible for overseeing the design and delivery of wireless networking products throughout their life cycles.
This involves ensuring that product features meet technical system requirements, security and data privacy standards, and architecture compliance criteria.
Additionally, the role includes implementing governance measures, best practices, release management strategies, and optimizing product performance.
Working relationships Global Technology Teams and Leadership Regional and Site Leadership Corporate Leadership Vendor/Suppliers Expected Contributions Provides Global Technology support following MVW Global Technology processes Provides project support for new technology deployments and upgrades.
May lead a project team.
Evaluates and makes recommendations regarding technology/asset life cycles and deployment prioritizations.
Ensures that Wireless Network technology is designed, deployed, and supported within established guidelines.
Creates and ensures implementation of disaster recovery and business continuity plans related to wireless network technology support.
Possesses a strong foundation in resort and sales center applications.
Provides guidance and direction to the management team on escalated issues and actions to resolve them.
Partners with Resort Operations business leaders, product leads, business product owners, change management, and communications representatives, and other key stakeholders across the MVW enterprise to design and deliver technology solutions to end users.
Partners with key stakeholders to build and lead the execution of project plans to design and deliver hotel and resort technical products and platform solutions.
Partners with technology infrastructure teams supporting resort systems including networks, servers, and databases.
Partners with security and data privacy teams to implement measures protecting guest data and ensuring system safety from cyber threats.
Introduces automation tools and standardizes production platforms to scalability as technical products expand.
Partners with product lead and business product owner with the goal of identifying opportunities for delivery and implementation process improvements and technical product system enhancements.
Ensures reliability, scalability, and security of Resort Operations technical products adhering to best practices and compliance standards.
Partners with technical vendors to manage solution delivery and evaluate performance.
Stays abreast of new hotel and resort technical application features evaluating applicability to achieving business goals and leading adoption of relevant innovations within the operations ecosystem.
Drives change management initiatives to ensure smooth adoption of new systems and processes across the organization.
Explores new tools, techniques, and methodologies.
Continuously improves delivery processes and workflows.
Ensures reliability, scalability, and security of the enterprise systems adhering to best practices and compliance standards.
Manages vendor relationships, including selection, contract negotiation, and performance evaluation.
Performs other duties as assigned.
Candidate Profile Education Bachelor’s degree in Information Technology or related discipline or equivalent work experience Certifications Relevant certifications in IT management, project management, networking, or relevant technologies Experience At least 10 years progressive experience in Wireless Networking and Guest Wi-Fi technologies Proven experience in designing and implementing scalable, secure, and integrated solutions Ability to integrate Wireless Networking platforms across the enterprise Familiarity with financial analysis and associated reporting tools Experience managing the budget process and being financially accountable for achieving results Proven experience driving organizational change and leading technology transformations via stakeholder engagement and vendor management Experience gathering requirements and translating into a group product vision by leveraging expertise in product development, systems integrations, and engineering Proven ability to apply advanced analytical, conceptual strategic planning, and execution skills to solve complex technical challenges, optimizing performance, and ensuring scalability Experience managing product backlog/release plan, tracking team level metrics, and removing blockers Successful track record managing cross-functional, multi-disciplinary teams to achieve business outcomes Experience with emerging technologies such as IoT, AI, and cloud computing, and their applications in enhancing customer experience and operational efficiency Flexibility with some travel as needed Skills/Attributes Analytical & Strategic Thinking Strategic Thinking: Capacity to align technical solutions with various strategic business goals and objectives.
Ability to be a strategic thought partner at the intersectionality of technology and the business with senior leaders.
Analytical Skills: Ability to analyze data and metrics to assess the performance and impact of enterprise technologies.
Ability to learn how a business operates while continuously building business acumen.
Technical Strong background in deploying and managing Wireless Networking solutions.
Security and Compliance: Understanding of security protocols and compliance requirements related to hotel and resort technical operations.
Troubleshooting and Support: Strong problem-solving skills to diagnose and resolve issues related to enterprise implementations.
Project Management Skills Planning and Execution: Ability to plan, execute, and manage projects, ensuring they are completed on time, within budget while meeting technical and quality requirements.
Change Management: Experience in managing change within an organization, including training and supporting end users.
Interpersonal Communication: Proven verbal and written communication skills to convey technical concepts to non-technical stakeholders in easy-to-understand ways.
Able to contribute ideas that challenge assumptions and thinking.
Customer Focus: Commitment to a strong customer service orientation to understand and address internal client needs effectively.
Ability to build empathy with key stakeholders in the course of their daily work.
Collaboration: Proven ability to collaborate within the Global Technology organization at all levels, vendors, and Managed Service providers to architect solutions and oversee successful project implementations.
Proven experience driving organizational change and leading technology transformations via stakeholder engagement and vendor management.
Leadership Courage: Ability to influence at all levels, lead, motivate, and inspire team members, driving successful implementation and adoption of group product features and solutions.
Additional Attributes Adaptability: Flexibility to adapt to changing project requirements and organizational dynamics within a matrixed organizational structure.
Curiosity and Continuous Learning: Commitment to staying updated with the latest technical features, updates, and best practices.
Coaching and Training: Ability to identify critical learning objectives for user groups and partner with learning program designers in support of developing technical training programs and collateral.
Proven ability to deliver both in class and on-line technical training sessions.
Problem-Solving: Proactive approach to identifying and addressing potential issues before they escalate.
Attention to Detail: Ensuring accuracy and thoroughness in all aspects of implementation.
Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.
This role is responsible for the strategic vision, design, development, and delivery of Wireless Networking across all brands, and at all locations.
The focus is on advancing technological initiatives that align with business goals and optimizing Global Technology processes.
This role highlights the necessity of collaboration between other Global Technology functions, as well as various business units within a hospitality organization, to ensure that technology strategies align with overall business objectives.
By establishing strategic partnerships, this position is an internal business partner, going beyond traditional technical support to actively engage with other departments, fostering innovation, improving operational efficiency, and enhancing customer experiences.
The Director of Resort Wireless Networking is responsible for overseeing the design and delivery of wireless networking products throughout their life cycles.
This involves ensuring that product features meet technical system requirements, security and data privacy standards, and architecture compliance criteria.
Additionally, the role includes implementing governance measures, best practices, release management strategies, and optimizing product performance.
Working relationships Global Technology Teams and Leadership Regional and Site Leadership Corporate Leadership Vendor/Suppliers Expected Contributions Provides Global Technology support following MVW Global Technology processes Provides project support for new technology deployments and upgrades.
May lead a project team.
Evaluates and makes recommendations regarding technology/asset life cycles and deployment prioritizations.
Ensures that Wireless Network technology is designed, deployed, and supported within established guidelines.
Creates and ensures implementation of disaster recovery and business continuity plans related to wireless network technology support.
Possesses a strong foundation in resort and sales center applications.
Provides guidance and direction to the management team on escalated issues and actions to resolve them.
Partners with Resort Operations business leaders, product leads, business product owners, change management, and communications representatives, and other key stakeholders across the MVW enterprise to design and deliver technology solutions to end users.
Partners with key stakeholders to build and lead the execution of project plans to design and deliver hotel and resort technical products and platform solutions.
Partners with technology infrastructure teams supporting resort systems including networks, servers, and databases.
Partners with security and data privacy teams to implement measures protecting guest data and ensuring system safety from cyber threats.
Introduces automation tools and standardizes production platforms to scalability as technical products expand.
Partners with product lead and business product owner with the goal of identifying opportunities for delivery and implementation process improvements and technical product system enhancements.
Ensures reliability, scalability, and security of Resort Operations technical products adhering to best practices and compliance standards.
Partners with technical vendors to manage solution delivery and evaluate performance.
Stays abreast of new hotel and resort technical application features evaluating applicability to achieving business goals and leading adoption of relevant innovations within the operations ecosystem.
Drives change management initiatives to ensure smooth adoption of new systems and processes across the organization.
Explores new tools, techniques, and methodologies.
Continuously improves delivery processes and workflows.
Ensures reliability, scalability, and security of the enterprise systems adhering to best practices and compliance standards.
Manages vendor relationships, including selection, contract negotiation, and performance evaluation.
Performs other duties as assigned.
Candidate Profile Education Bachelor’s degree in Information Technology or related discipline or equivalent work experience Certifications Relevant certifications in IT management, project management, networking, or relevant technologies Experience At least 10 years progressive experience in Wireless Networking and Guest Wi-Fi technologies Proven experience in designing and implementing scalable, secure, and integrated solutions Ability to integrate Wireless Networking platforms across the enterprise Familiarity with financial analysis and associated reporting tools Experience managing the budget process and being financially accountable for achieving results Proven experience driving organizational change and leading technology transformations via stakeholder engagement and vendor management Experience gathering requirements and translating into a group product vision by leveraging expertise in product development, systems integrations, and engineering Proven ability to apply advanced analytical, conceptual strategic planning, and execution skills to solve complex technical challenges, optimizing performance, and ensuring scalability Experience managing product backlog/release plan, tracking team level metrics, and removing blockers Successful track record managing cross-functional, multi-disciplinary teams to achieve business outcomes Experience with emerging technologies such as IoT, AI, and cloud computing, and their applications in enhancing customer experience and operational efficiency Flexibility with some travel as needed Skills/Attributes Analytical & Strategic Thinking Strategic Thinking: Capacity to align technical solutions with various strategic business goals and objectives.
Ability to be a strategic thought partner at the intersectionality of technology and the business with senior leaders.
Analytical Skills: Ability to analyze data and metrics to assess the performance and impact of enterprise technologies.
Ability to learn how a business operates while continuously building business acumen.
Technical Strong background in deploying and managing Wireless Networking solutions.
Security and Compliance: Understanding of security protocols and compliance requirements related to hotel and resort technical operations.
Troubleshooting and Support: Strong problem-solving skills to diagnose and resolve issues related to enterprise implementations.
Project Management Skills Planning and Execution: Ability to plan, execute, and manage projects, ensuring they are completed on time, within budget while meeting technical and quality requirements.
Change Management: Experience in managing change within an organization, including training and supporting end users.
Interpersonal Communication: Proven verbal and written communication skills to convey technical concepts to non-technical stakeholders in easy-to-understand ways.
Able to contribute ideas that challenge assumptions and thinking.
Customer Focus: Commitment to a strong customer service orientation to understand and address internal client needs effectively.
Ability to build empathy with key stakeholders in the course of their daily work.
Collaboration: Proven ability to collaborate within the Global Technology organization at all levels, vendors, and Managed Service providers to architect solutions and oversee successful project implementations.
Proven experience driving organizational change and leading technology transformations via stakeholder engagement and vendor management.
Leadership Courage: Ability to influence at all levels, lead, motivate, and inspire team members, driving successful implementation and adoption of group product features and solutions.
Additional Attributes Adaptability: Flexibility to adapt to changing project requirements and organizational dynamics within a matrixed organizational structure.
Curiosity and Continuous Learning: Commitment to staying updated with the latest technical features, updates, and best practices.
Coaching and Training: Ability to identify critical learning objectives for user groups and partner with learning program designers in support of developing technical training programs and collateral.
Proven ability to deliver both in class and on-line technical training sessions.
Problem-Solving: Proactive approach to identifying and addressing potential issues before they escalate.
Attention to Detail: Ensuring accuracy and thoroughness in all aspects of implementation.
Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.
Not Specified
Retail Customer Service Associate
🏢 FedEx
Salary not disclosed
POSITION SUMMARY: The Store Consultant consistently delivers a positive customer experience to all customers, utilizing consultative skills to anticipate customer needs, suggest alternatives and provide solutions.
This customer service focused team member is knowledgeable in all areas of the Store’s business, including print, signs & graphics, and shipping.
They will be responsible for taking orders, coordinating activities in the Store, providing pricing and product information, and recommending appropriate FedEx Office products and services.
The Store Consultant will operate and maintain a wide variety of equipment, move boxes and equipment, stock materials, manage the production queue and output, manage complex projects, manage retail supply, and complete assigned tasks based on priority.
GENERAL DUTIES AND RESPONSIBILITIES: (This is a representative list of the general duties the position may be asked to perform, and is not intended to be all-inclusive) People Follows instructions of supervisors and assists other team members in performing store functions Assists in the training of store team members Service Demonstrates consultative behaviors in a retail environment to understand each customer’s individualized need Provides customer expertise in printing, signs and graphics and shipping product lines and can recommend appropriate FedEx Office products and services Provides an outstanding customer service experience by using consultative skills to anticipate customer needs, suggest alternatives, and find solutions to meet customer needs Ensures all customer problems are resolved quickly and to the satisfaction of the customer Takes complex customer orders using order systems and provides accurate pricing information Assembles parcels and prepares goods for shipping by wrapping items in insulation, inserting items into shipping containers, weighing packages, and affixing labels to parcels Sets up and operates printing, binding, and other related equipment using customer supplied original media and documents Maintains a safe, clean and orderly retail Store Profit Ensures confidentiality of customer data and careful handling of documents, media, and packages Processes financial transactions using a Point of Sale terminal (POS),including handling cash and making change Cleans, repairs, and stocks all retail store printing and shipping equipment and supplies to provide optimal performance and availability Stays current on retail Store merchandising materials and ensures proper display of all retail area product and signage Takes preemptive action to prevent errors and waste Completes required financial paperwork and may assist with financial reporting including daily sales, close-outs and bank deposits Follows FedEx Office standard operating procedures as well as adhering to legal, HR, safety , customer service and security policies and procedures Self-Management Performs multiple tasks at the same time Looks for opportunities to improve knowledge and skills within the retail Store Able to operate with minimal supervision Adheres to all FedEx Office team member and retail store standards, as outlined in the team member handbook All other duties as needed or required MINIMUM QUALIFICATIONS AND REQUIREMENTS: High school diploma or equivalent education 6+ months of specialized experience Excellent verbal and written communication skills ESSENTIAL FUNCTIONS: Ability to stand during entire shift, excluding meal and rest periods Ability to move and lift 55 pounds Ability, on a consistent basis, to bend/twist at the waist and knees Ability, on a consistent basis, to communicate effectively with customers, vendors, and other team members Ability, on a consistent basis, to perform work activities requiring cooperation and instruction Ability, on a consistent basis, to function in a fast-paced environment, under substantial pressure Ability, on a consistent basis, to maintain attention and concentration for extended periods of time Ability, on a consistent basis, to work with minimal supervision Ability, on a consistent basis, to report regularly to work and maintain established business hours in order to support the FedEx Office business; regular attendance and/or reporting could include regular attendance at a physical location and/or maintaining established business hours depending on the scope and nature of the position Preferred Qualifications: Pay Transparency: Pay: Additional Details: Quality Driven Management strives to deliver market-leading customer experience, business excellence, and financial return through a Quality-oriented culture and day-to-day application of Quality science.
Suggests areas for improvement in internal processes along with possible solutions.
Works with management to reduce company costs/wastes, and to optimize profitability in areas of responsibility.
Applies Quality concepts presented at training during daily activities.
Supports FedEx Office Quality initiatives.
FedEx Office is an Equal Opportunity Employer including, Vets/Disability.
Know Your Rights Pay Transparency FedEx Office will provide reasonable accommodations to qualified individuals with disabilities, including throughout the application and hiring process, if requested.
Applicants who require reasonable accommodations in the application or hiring process should email .
FedEx Office will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, and the New York City Fair Chance Act.
The existence of a criminal record is not an automatic or absolute bar to employment and a candidate’s criminal record will be considered individually based on factors such as the relationship between the job sought and the criminal offense, the timing of the offense, the nature of the offense, and any other relevant information.
If you are applying in Philadelphia, PA, you can click here to learn about Philadelphia’s fair chance hiring law.
For more information, click here .
This customer service focused team member is knowledgeable in all areas of the Store’s business, including print, signs & graphics, and shipping.
They will be responsible for taking orders, coordinating activities in the Store, providing pricing and product information, and recommending appropriate FedEx Office products and services.
The Store Consultant will operate and maintain a wide variety of equipment, move boxes and equipment, stock materials, manage the production queue and output, manage complex projects, manage retail supply, and complete assigned tasks based on priority.
GENERAL DUTIES AND RESPONSIBILITIES: (This is a representative list of the general duties the position may be asked to perform, and is not intended to be all-inclusive) People Follows instructions of supervisors and assists other team members in performing store functions Assists in the training of store team members Service Demonstrates consultative behaviors in a retail environment to understand each customer’s individualized need Provides customer expertise in printing, signs and graphics and shipping product lines and can recommend appropriate FedEx Office products and services Provides an outstanding customer service experience by using consultative skills to anticipate customer needs, suggest alternatives, and find solutions to meet customer needs Ensures all customer problems are resolved quickly and to the satisfaction of the customer Takes complex customer orders using order systems and provides accurate pricing information Assembles parcels and prepares goods for shipping by wrapping items in insulation, inserting items into shipping containers, weighing packages, and affixing labels to parcels Sets up and operates printing, binding, and other related equipment using customer supplied original media and documents Maintains a safe, clean and orderly retail Store Profit Ensures confidentiality of customer data and careful handling of documents, media, and packages Processes financial transactions using a Point of Sale terminal (POS),including handling cash and making change Cleans, repairs, and stocks all retail store printing and shipping equipment and supplies to provide optimal performance and availability Stays current on retail Store merchandising materials and ensures proper display of all retail area product and signage Takes preemptive action to prevent errors and waste Completes required financial paperwork and may assist with financial reporting including daily sales, close-outs and bank deposits Follows FedEx Office standard operating procedures as well as adhering to legal, HR, safety , customer service and security policies and procedures Self-Management Performs multiple tasks at the same time Looks for opportunities to improve knowledge and skills within the retail Store Able to operate with minimal supervision Adheres to all FedEx Office team member and retail store standards, as outlined in the team member handbook All other duties as needed or required MINIMUM QUALIFICATIONS AND REQUIREMENTS: High school diploma or equivalent education 6+ months of specialized experience Excellent verbal and written communication skills ESSENTIAL FUNCTIONS: Ability to stand during entire shift, excluding meal and rest periods Ability to move and lift 55 pounds Ability, on a consistent basis, to bend/twist at the waist and knees Ability, on a consistent basis, to communicate effectively with customers, vendors, and other team members Ability, on a consistent basis, to perform work activities requiring cooperation and instruction Ability, on a consistent basis, to function in a fast-paced environment, under substantial pressure Ability, on a consistent basis, to maintain attention and concentration for extended periods of time Ability, on a consistent basis, to work with minimal supervision Ability, on a consistent basis, to report regularly to work and maintain established business hours in order to support the FedEx Office business; regular attendance and/or reporting could include regular attendance at a physical location and/or maintaining established business hours depending on the scope and nature of the position Preferred Qualifications: Pay Transparency: Pay: Additional Details: Quality Driven Management strives to deliver market-leading customer experience, business excellence, and financial return through a Quality-oriented culture and day-to-day application of Quality science.
Suggests areas for improvement in internal processes along with possible solutions.
Works with management to reduce company costs/wastes, and to optimize profitability in areas of responsibility.
Applies Quality concepts presented at training during daily activities.
Supports FedEx Office Quality initiatives.
FedEx Office is an Equal Opportunity Employer including, Vets/Disability.
Know Your Rights Pay Transparency FedEx Office will provide reasonable accommodations to qualified individuals with disabilities, including throughout the application and hiring process, if requested.
Applicants who require reasonable accommodations in the application or hiring process should email .
FedEx Office will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, and the New York City Fair Chance Act.
The existence of a criminal record is not an automatic or absolute bar to employment and a candidate’s criminal record will be considered individually based on factors such as the relationship between the job sought and the criminal offense, the timing of the offense, the nature of the offense, and any other relevant information.
If you are applying in Philadelphia, PA, you can click here to learn about Philadelphia’s fair chance hiring law.
For more information, click here .
Not Specified
M
Senior Engineer, Unified Communication
🏢 Marriott Vacations Worldwide
Salary not disclosed
CLS Generic Position Summary As a member of the professional staff, contributes a high level of specialized knowledge and skill in a discipline (e.g.
Accounting, Finance, Human Resources, Information Technology, Operations Planning & Support, Sales & Marketing) area to support department and/or function objectives.
Generally works with considerable independence, developing operating plans and related operational processes within their department and monitoring the flow of work between their department and others in alignment with broader business objectives, selecting and developing effective engineers and work teams, and developing their organization through reliable systems and processes.
Business Context Marriott Vacations Worldwide (MVW) is a leading global vacation company that offers vacation ownership, exchange, rental and resort and property management, along with related businesses, products, and services.
The Company has over 120 vacation ownership resorts and approximately 700,000 owner families in a diverse portfolio that includes some of the most iconic vacation ownership brands.
The Company also operates exchange networks and membership programs comprised of nearly 3,200 affiliated resorts in over 90 countries and territories, as well as provide management services to other resorts and lodging properties.
As a leader and innovator in the vacation ownership industry, the Company upholds the highest standards of excellence in serving its customers, investors and associates while maintaining exclusive, long-term relationships with Marriott International, Inc.
and Hyatt Hotels Corporation for the development, sales and marketing of vacation ownership products and services.
The vision of MVW is to strive to build long-lasting relationships with their Owners, Members, customers, and associates to help them live their lives to the fullest.
Innovation.
Integrity.
Excellence.
This is the story of MVW.
And while the company spans brands and businesses, decades and continents, their shared inspiration continues to drive them forward: delivering unforgettable experiences that make vacation dreams come true.
Global Technology Context The Global Technology (GT) team at Marriott Vacations Worldwide (MVW) is on a multi-year journey to modernize technical and digital products and platforms across all business lines.
This role demands a highly motivated mentor with a technical understanding of the range of resort operations technical products in solving complex business challenges.
Proven success as a mentor developing and retaining technical talent on high performing teams is required.
The incumbent is a proven leader, a consensus builder, and an integrator of people, processes, and technology.
Specific Job Summary The Unified Communications, Sr.
Engineer is responsible for all processes and technology in support of ensuring the Company’s strategic direction related to Contact Center and Resort PBX systems This role provides technical guidance to a team of engineers and the efforts of vendors and business partners to understand business requirements by developing, refining, and meeting all SLAs as required within this area of responsibility.
This critical role reports directly to the Associate Director Unified Communications while working closely with other GT disciplines, GT Security and Controls, Internal Audit, Asset Management, Procurement, and other groups as identified to ensure compliance with set requirements.
CLS Generic Expected Contributions Contributes to team, department and/or business results by performing complex quantitative and qualitative analysis for business processes and/or projects.
Often manages small projects, business processes or parts of larger ones.
Responds to, solves, and makes decisions on more complex/non-routine business requests with limited to moderate risk.
Assists more senior associates in achieving business results by: identifying opportunities to enhance the effectiveness of business processes.
participating in setting department operating plans.
achieving results against budget within scope of responsibility.
Demonstrates an awareness of personal strengths and areas for improvement and acts independently to improve and increase skills and knowledge.
Performs other duties as appropriate.
Working Relationships Global Technology Teams and Leadership Regional and Site Leadership Corporate Leadership Vendor/Suppliers POS Pod members Global Technology Services Resort End User Support Teams Resort Operations Business Leaders Specific Expected Contributions Provide oversight and technical direction to the Unified Communications engineering team: works with Associate Director to manage and develop engineers and admins, and serve as subject matter expert for the Unified Communications Engineering team on a day-to-day basis.
Responsible for supplier outcomes to ensure alignment and achievement of goals and objectives established as they relate to the Unified Communications Engineering scope.
Ensure that standards and direction are met for Corporate, Contact Center, and Resort Unified Communications Responsible for proactively preventing and reactively resolving identified issues by working closely with GT Partners, Vendors, Suppliers, and Business Leaders.
Works closely with Unified Communications Leadership, GT Security and Controls, Information Security, Business Leaders and other stakeholders to define requirements and develop new features & functionality to optimize business processes.
Manage the implementation of test strategies and matures the team’s skills by introducing progressive testing concepts that focus on efficiency but sacrifice nothing on quality.
Manage defect detection, documentation, and “confirmation of resolution” processes, ensuring that a standard approach is being followed throughout the larger Unified Communications team and that proper tooling and reporting mechanisms are in place.
Defines refining repeatable and continually improving processes.
Mature the team’s capabilities by introducing progressive concepts that focus on efficiency but sacrifice nothing on quality.
Responsible for the Team’s high-level troubleshooting processes across assigned technologies.
Ensures that a standard approach is being followed throughout the Unified Communications team and that proper tooling and reporting are in place.
Encourage a sense of accountability across the organization to foster a culture that “owns” all misses and uses them to drive future process improvements.
Understand the business’s objectives and partner with Unified Communications Leadership to build alignment and buy-in across a global community.
Partner with Unified Communications Leadership to motivate all team members to deliver high quality projects within time and budget.
Maintain vendor relationships and technology road maps, evaluate new technologies for compatibility and security compliance, contribute to endpoint lifecycle management discipline for timely delivery of new services.
Coordinate after-hours support when needed for changes and/or incidents management Assists and provides technical guides to less senior associates in achieving business results Identify opportunities to enhance the effectiveness of business processes.
Provide training and technical guidance to less senior staff, where appropriate, and serve as point-of-contact for problem resolution.
Participate in setting department operating plans.
Research new and innovative solutions and stays informed of industry best practices to promote efficiencies and increased maturity of Endpoint Engineering technologies.
Proactively engages with business and provides updates to leadership on open activities or escalations.
CLS Generic Candidate Profile Successful candidates should possess knowledge, experience and demonstrate leadership skills as follows: Generally, a professional position with specific knowledge in a discipline (e.g., Accounting, Human Resources, Information Resources).
College degree and/or relevant experience typically required.
Specific Candidate Profile Education BS/MS Degree in Engineering or equivalent work experience related to Endpoint Engineering technologies noted previously.
Certifications Preferred ITIL Foundation Certification Project Management Certification Relevant certifications in Network+, CCNA, AWS foundation, MS Foundation, project management, or relevant technologies Experience At least 5 years of Contact Center Technology experience and/or Resort Telephony experience At least 3 years of experience working with APIs and using various authentication methods At least 1 year Resort Telephony experience Project coordination/lead on a global level Skills/Attributes Analytical and Strategic Thinking Advanced knowledge of Contact Center Technologies, WFM, Call & Screen Recording, Reporting, Performance Management, E911 and TCPA Compliances, Voicemail, PMS, Resort Telephony, Scripting, IVR routing Advanced knowledge of common, industry leading Contact Center and Resort PBX configuration methodologies, with awareness of when and how to rely on them Technical Demonstrated experience with collaboration tools (audio, video, web, phone) High Level Experience designing, testing, and deploying IVR Scripts, dialer configurations, interfacing PMS with business systems and PBX/VM, Call Flows etc Advanced knowledge in the Functionality of Contact Center Technologies and Resort PBX systems both on premises and SaaS Project Management Skills ITIL Foundation certification (or higher) a plus, Project Management certification desirable Prior experience leading a team of Unified Communications Engineers with track record of successfully validating and delivering high quality products Experience with Service Now, CA, Jira or similar work management tools required Interpersonal Skills Impeccable communication skills, adept at communicating to all levels of the organization and to a global audience through a wide range of analog and digital formats (verbal, written, presentational, virtual, etc.) Additional Attributes Able to work at a fast pace and encourage others to do so as well Highly self-motivated, self-directed, and detail oriented with the ability to effectively prioritize and execute on tasks and initiatives Basic understanding of Python Fluent in JSON and Visual Basic Required Experience Nice CXone Service Now MS Office Suite i.e.
Visio, Excel, Power Point Preferred Experience 14IP IEX Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.
Accounting, Finance, Human Resources, Information Technology, Operations Planning & Support, Sales & Marketing) area to support department and/or function objectives.
Generally works with considerable independence, developing operating plans and related operational processes within their department and monitoring the flow of work between their department and others in alignment with broader business objectives, selecting and developing effective engineers and work teams, and developing their organization through reliable systems and processes.
Business Context Marriott Vacations Worldwide (MVW) is a leading global vacation company that offers vacation ownership, exchange, rental and resort and property management, along with related businesses, products, and services.
The Company has over 120 vacation ownership resorts and approximately 700,000 owner families in a diverse portfolio that includes some of the most iconic vacation ownership brands.
The Company also operates exchange networks and membership programs comprised of nearly 3,200 affiliated resorts in over 90 countries and territories, as well as provide management services to other resorts and lodging properties.
As a leader and innovator in the vacation ownership industry, the Company upholds the highest standards of excellence in serving its customers, investors and associates while maintaining exclusive, long-term relationships with Marriott International, Inc.
and Hyatt Hotels Corporation for the development, sales and marketing of vacation ownership products and services.
The vision of MVW is to strive to build long-lasting relationships with their Owners, Members, customers, and associates to help them live their lives to the fullest.
Innovation.
Integrity.
Excellence.
This is the story of MVW.
And while the company spans brands and businesses, decades and continents, their shared inspiration continues to drive them forward: delivering unforgettable experiences that make vacation dreams come true.
Global Technology Context The Global Technology (GT) team at Marriott Vacations Worldwide (MVW) is on a multi-year journey to modernize technical and digital products and platforms across all business lines.
This role demands a highly motivated mentor with a technical understanding of the range of resort operations technical products in solving complex business challenges.
Proven success as a mentor developing and retaining technical talent on high performing teams is required.
The incumbent is a proven leader, a consensus builder, and an integrator of people, processes, and technology.
Specific Job Summary The Unified Communications, Sr.
Engineer is responsible for all processes and technology in support of ensuring the Company’s strategic direction related to Contact Center and Resort PBX systems This role provides technical guidance to a team of engineers and the efforts of vendors and business partners to understand business requirements by developing, refining, and meeting all SLAs as required within this area of responsibility.
This critical role reports directly to the Associate Director Unified Communications while working closely with other GT disciplines, GT Security and Controls, Internal Audit, Asset Management, Procurement, and other groups as identified to ensure compliance with set requirements.
CLS Generic Expected Contributions Contributes to team, department and/or business results by performing complex quantitative and qualitative analysis for business processes and/or projects.
Often manages small projects, business processes or parts of larger ones.
Responds to, solves, and makes decisions on more complex/non-routine business requests with limited to moderate risk.
Assists more senior associates in achieving business results by: identifying opportunities to enhance the effectiveness of business processes.
participating in setting department operating plans.
achieving results against budget within scope of responsibility.
Demonstrates an awareness of personal strengths and areas for improvement and acts independently to improve and increase skills and knowledge.
Performs other duties as appropriate.
Working Relationships Global Technology Teams and Leadership Regional and Site Leadership Corporate Leadership Vendor/Suppliers POS Pod members Global Technology Services Resort End User Support Teams Resort Operations Business Leaders Specific Expected Contributions Provide oversight and technical direction to the Unified Communications engineering team: works with Associate Director to manage and develop engineers and admins, and serve as subject matter expert for the Unified Communications Engineering team on a day-to-day basis.
Responsible for supplier outcomes to ensure alignment and achievement of goals and objectives established as they relate to the Unified Communications Engineering scope.
Ensure that standards and direction are met for Corporate, Contact Center, and Resort Unified Communications Responsible for proactively preventing and reactively resolving identified issues by working closely with GT Partners, Vendors, Suppliers, and Business Leaders.
Works closely with Unified Communications Leadership, GT Security and Controls, Information Security, Business Leaders and other stakeholders to define requirements and develop new features & functionality to optimize business processes.
Manage the implementation of test strategies and matures the team’s skills by introducing progressive testing concepts that focus on efficiency but sacrifice nothing on quality.
Manage defect detection, documentation, and “confirmation of resolution” processes, ensuring that a standard approach is being followed throughout the larger Unified Communications team and that proper tooling and reporting mechanisms are in place.
Defines refining repeatable and continually improving processes.
Mature the team’s capabilities by introducing progressive concepts that focus on efficiency but sacrifice nothing on quality.
Responsible for the Team’s high-level troubleshooting processes across assigned technologies.
Ensures that a standard approach is being followed throughout the Unified Communications team and that proper tooling and reporting are in place.
Encourage a sense of accountability across the organization to foster a culture that “owns” all misses and uses them to drive future process improvements.
Understand the business’s objectives and partner with Unified Communications Leadership to build alignment and buy-in across a global community.
Partner with Unified Communications Leadership to motivate all team members to deliver high quality projects within time and budget.
Maintain vendor relationships and technology road maps, evaluate new technologies for compatibility and security compliance, contribute to endpoint lifecycle management discipline for timely delivery of new services.
Coordinate after-hours support when needed for changes and/or incidents management Assists and provides technical guides to less senior associates in achieving business results Identify opportunities to enhance the effectiveness of business processes.
Provide training and technical guidance to less senior staff, where appropriate, and serve as point-of-contact for problem resolution.
Participate in setting department operating plans.
Research new and innovative solutions and stays informed of industry best practices to promote efficiencies and increased maturity of Endpoint Engineering technologies.
Proactively engages with business and provides updates to leadership on open activities or escalations.
CLS Generic Candidate Profile Successful candidates should possess knowledge, experience and demonstrate leadership skills as follows: Generally, a professional position with specific knowledge in a discipline (e.g., Accounting, Human Resources, Information Resources).
College degree and/or relevant experience typically required.
Specific Candidate Profile Education BS/MS Degree in Engineering or equivalent work experience related to Endpoint Engineering technologies noted previously.
Certifications Preferred ITIL Foundation Certification Project Management Certification Relevant certifications in Network+, CCNA, AWS foundation, MS Foundation, project management, or relevant technologies Experience At least 5 years of Contact Center Technology experience and/or Resort Telephony experience At least 3 years of experience working with APIs and using various authentication methods At least 1 year Resort Telephony experience Project coordination/lead on a global level Skills/Attributes Analytical and Strategic Thinking Advanced knowledge of Contact Center Technologies, WFM, Call & Screen Recording, Reporting, Performance Management, E911 and TCPA Compliances, Voicemail, PMS, Resort Telephony, Scripting, IVR routing Advanced knowledge of common, industry leading Contact Center and Resort PBX configuration methodologies, with awareness of when and how to rely on them Technical Demonstrated experience with collaboration tools (audio, video, web, phone) High Level Experience designing, testing, and deploying IVR Scripts, dialer configurations, interfacing PMS with business systems and PBX/VM, Call Flows etc Advanced knowledge in the Functionality of Contact Center Technologies and Resort PBX systems both on premises and SaaS Project Management Skills ITIL Foundation certification (or higher) a plus, Project Management certification desirable Prior experience leading a team of Unified Communications Engineers with track record of successfully validating and delivering high quality products Experience with Service Now, CA, Jira or similar work management tools required Interpersonal Skills Impeccable communication skills, adept at communicating to all levels of the organization and to a global audience through a wide range of analog and digital formats (verbal, written, presentational, virtual, etc.) Additional Attributes Able to work at a fast pace and encourage others to do so as well Highly self-motivated, self-directed, and detail oriented with the ability to effectively prioritize and execute on tasks and initiatives Basic understanding of Python Fluent in JSON and Visual Basic Required Experience Nice CXone Service Now MS Office Suite i.e.
Visio, Excel, Power Point Preferred Experience 14IP IEX Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.
Not Specified
P
Shift Leader – Flexible Schedule
✦ New
Salary not disclosed
Panera Bread - Baker Square is looking for enthusiastic individuals to join our team in Pittsburgh, PA as full time or part time Shift Leaders. If you like working in a fast paced, fun environment and you are good with people, look no further! Panera Bread - Baker Square is the right place for you.
Shift Leader Job Essentials:
-Must be able to demonstrate you are committed, hard-working, honest and friendly.
-Excellent customer service skills
-Reliable transportation to and from work (daily)
-Ability to work with computers
-Ability to assist the General Manager with team building
-Ability to coach and lead a team with no supervision
-Ability to maintain a positive atmosphere of teamwork and full of energy
-Ability to communicate to all team members
-Sales Skills
Additional Responsibilities:
-Be professional and courteous with all customers
-Promptly handle all customer concerns by delighting each of our customers
-Willing to open and close stores
-Willing to perform and uphold daily cleaning duties
-Willing to maintain a safe and organized restaurant for employees and customers
We are actively hiring for a full time or part time Shift Leader to join our team. We can't wait to meet you. Apply today!
Remote working/work at home options are available for this role.
Shift Leader Job Essentials:
-Must be able to demonstrate you are committed, hard-working, honest and friendly.
-Excellent customer service skills
-Reliable transportation to and from work (daily)
-Ability to work with computers
-Ability to assist the General Manager with team building
-Ability to coach and lead a team with no supervision
-Ability to maintain a positive atmosphere of teamwork and full of energy
-Ability to communicate to all team members
-Sales Skills
Additional Responsibilities:
-Be professional and courteous with all customers
-Promptly handle all customer concerns by delighting each of our customers
-Willing to open and close stores
-Willing to perform and uphold daily cleaning duties
-Willing to maintain a safe and organized restaurant for employees and customers
We are actively hiring for a full time or part time Shift Leader to join our team. We can't wait to meet you. Apply today!
Remote working/work at home options are available for this role.
permanent
S
Account Executive Online Sales
✦ New
$30
Our world class sales and sales support teams work directly with businesses of all sizes to offer products and services to meet our customers' unique needs. We are committed to understanding our customers and use best-in-class sales tools and technology to find the best solutions. We're constantly discovering new ways to reach our goals, taking time to develop our skills and investing in our career growth, so we can enjoy lucrative opportunities and grow our careers both within and beyond sales.
As a Key Account Executive supporting State, Local, and Education (SLED) clients, you will be at the forefront of driving growth and delivering exceptional value to our customers across the U.This position is a vital part of our world-class sales organization, connecting businesses with the products and solutions they need to thrive. We're seeking passionate professionals ready to leverage cutting-edge tools, collaborate across functions, and build lasting customer relationships. Utilize prescribed selling tools to prioritize activities and drive efficiency, as well as to document customer engagement and information (ex: Prioritized Insights and SFDC)
Profitably grow book of business by hunting programming and all opportunities across the full account hierarchy.
Partner with Outside Developers to drive sales through program compliance at all account sites
Lead Key Account selling team (i.e. category experts, site development, CSM, sales engineers, etc.) to execute account growth plan
Collaborate with Revenue Management Team on specific opportunities to make discretionary pricing decisions based on knowledge of the account and assessment of future spend potential, as well as pass BPIs based on contract language
Exhibit high level of business acumen and sales methodologies to discover incremental opportunities and align with the customers' vision and initiatives (ex: Expertise of customer industry buying process and ability to support product selection and standardization of products assortments.
Engage CSM to manage customer experience and complete customer maintenance requests.
Establishes and maintains business management relationships with the senior executive team members within customer base.
Experience in Education, State & Local Government beneficial but not a requirement
Experience and proven track record of managing programs or business development
Ability to interface at customer's most senior levels
Consultative selling, solutions selling, insight selling, negotiation and advanced client management skills
Ability to set targets, design customer growth plans and work with product category sales team members
Strong business, financial, operations and technology acumen
Ability to analyze customer data, business and industry trends to create tailored solutions for customers based upon Staples value proposition
Ability to function independently with minimal daily supervision
Experience and proven track record of managing programs or business development
Solid knowledge of Office Supplies including facility and breakroom, technology products, business furniture, print and promotional products
Ability to interface at customer's most senior levels
Consultative selling, solutions selling, insight selling, negotiation and advanced client management skills
Ability design strategic customer growth plans and work with product category sales team members
Strong business, financial, operations and technology acumen
Ability to analyze customer data, business and industry trends to create tailored solutions for customers based upon Staples value proposition
Ability to function independently with minimal daily supervision
Individual will oversee pricing negotiations for specific sales opportunities.
Individual will be responsible for coordinating and executing account planning processes in conjunction with category experts and customer experience teams.
Bachelor's degree or relevant experience
Proficient in Microsoft Office and other basic software tools
Prior account management and prospective experience with Fortune 1000 accounts
Had responsibility for a sales budget and track record of exceeding quota
Managed a complex deal shaping from start to finish
Experience with business-to-business sales process
Had responsibility to retain and grow accounts
Flexible PTO (22 days) and Holiday Schedule (7 observed paid holidays)
Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more!
Staples is an Equal Opportunity Employer who values the diversity of our people, products, and services.
The specific base pay may be influenced by a variety of factors to include the candidate's experience, skill set, education, geography, business considerations, and internal equity. In addition to base pay, this role may be eligible for bonuses, or other forms of variable compensation.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law
At Staples, "inclusion" is an action word. It represents what we do to ensure that all employees feel valued and supported to contribute to their fullest potential. When we operate inclusively, diversity naturally follows. The result is a better workplace and innovative thinking that helps us exceed our customers' expectations – through the power of the people behind our iconic brand. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.
Remote working/work at home options are available for this role.
As a Key Account Executive supporting State, Local, and Education (SLED) clients, you will be at the forefront of driving growth and delivering exceptional value to our customers across the U.This position is a vital part of our world-class sales organization, connecting businesses with the products and solutions they need to thrive. We're seeking passionate professionals ready to leverage cutting-edge tools, collaborate across functions, and build lasting customer relationships. Utilize prescribed selling tools to prioritize activities and drive efficiency, as well as to document customer engagement and information (ex: Prioritized Insights and SFDC)
Profitably grow book of business by hunting programming and all opportunities across the full account hierarchy.
Partner with Outside Developers to drive sales through program compliance at all account sites
Lead Key Account selling team (i.e. category experts, site development, CSM, sales engineers, etc.) to execute account growth plan
Collaborate with Revenue Management Team on specific opportunities to make discretionary pricing decisions based on knowledge of the account and assessment of future spend potential, as well as pass BPIs based on contract language
Exhibit high level of business acumen and sales methodologies to discover incremental opportunities and align with the customers' vision and initiatives (ex: Expertise of customer industry buying process and ability to support product selection and standardization of products assortments.
Engage CSM to manage customer experience and complete customer maintenance requests.
Establishes and maintains business management relationships with the senior executive team members within customer base.
Experience in Education, State & Local Government beneficial but not a requirement
Experience and proven track record of managing programs or business development
Ability to interface at customer's most senior levels
Consultative selling, solutions selling, insight selling, negotiation and advanced client management skills
Ability to set targets, design customer growth plans and work with product category sales team members
Strong business, financial, operations and technology acumen
Ability to analyze customer data, business and industry trends to create tailored solutions for customers based upon Staples value proposition
Ability to function independently with minimal daily supervision
Experience and proven track record of managing programs or business development
Solid knowledge of Office Supplies including facility and breakroom, technology products, business furniture, print and promotional products
Ability to interface at customer's most senior levels
Consultative selling, solutions selling, insight selling, negotiation and advanced client management skills
Ability design strategic customer growth plans and work with product category sales team members
Strong business, financial, operations and technology acumen
Ability to analyze customer data, business and industry trends to create tailored solutions for customers based upon Staples value proposition
Ability to function independently with minimal daily supervision
Individual will oversee pricing negotiations for specific sales opportunities.
Individual will be responsible for coordinating and executing account planning processes in conjunction with category experts and customer experience teams.
Bachelor's degree or relevant experience
Proficient in Microsoft Office and other basic software tools
Prior account management and prospective experience with Fortune 1000 accounts
Had responsibility for a sales budget and track record of exceeding quota
Managed a complex deal shaping from start to finish
Experience with business-to-business sales process
Had responsibility to retain and grow accounts
Flexible PTO (22 days) and Holiday Schedule (7 observed paid holidays)
Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more!
Staples is an Equal Opportunity Employer who values the diversity of our people, products, and services.
The specific base pay may be influenced by a variety of factors to include the candidate's experience, skill set, education, geography, business considerations, and internal equity. In addition to base pay, this role may be eligible for bonuses, or other forms of variable compensation.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law
At Staples, "inclusion" is an action word. It represents what we do to ensure that all employees feel valued and supported to contribute to their fullest potential. When we operate inclusively, diversity naturally follows. The result is a better workplace and innovative thinking that helps us exceed our customers' expectations – through the power of the people behind our iconic brand. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.
Remote working/work at home options are available for this role.
Not Specified
S
Online Senior Account Executive
✦ New 🏢 Staples, Inc.
$30
Our world class sales and sales support teams work directly with businesses of all sizes to offer products and services to meet our customers' unique needs. We are committed to understanding our customers and use best-in-class sales tools and technology to find the best solutions. We're constantly discovering new ways to reach our goals, taking time to develop our skills and investing in our career growth, so we can enjoy lucrative opportunities and grow our careers both within and beyond sales.
As a Key Account Executive supporting State, Local, and Education (SLED) clients, you will be at the forefront of driving growth and delivering exceptional value to our customers across the U.This position is a vital part of our world-class sales organization, connecting businesses with the products and solutions they need to thrive. We're seeking passionate professionals ready to leverage cutting-edge tools, collaborate across functions, and build lasting customer relationships. Utilize prescribed selling tools to prioritize activities and drive efficiency, as well as to document customer engagement and information (ex: Prioritized Insights and SFDC)
Profitably grow book of business by hunting programming and all opportunities across the full account hierarchy.
Partner with Outside Developers to drive sales through program compliance at all account sites
Lead Key Account selling team (i.e. category experts, site development, CSM, sales engineers, etc.) to execute account growth plan
Collaborate with Revenue Management Team on specific opportunities to make discretionary pricing decisions based on knowledge of the account and assessment of future spend potential, as well as pass BPIs based on contract language
Exhibit high level of business acumen and sales methodologies to discover incremental opportunities and align with the customers' vision and initiatives (ex: Expertise of customer industry buying process and ability to support product selection and standardization of products assortments.
Engage CSM to manage customer experience and complete customer maintenance requests.
Establishes and maintains business management relationships with the senior executive team members within customer base.
Experience in Education, State & Local Government beneficial but not a requirement
Experience and proven track record of managing programs or business development
Ability to interface at customer's most senior levels
Consultative selling, solutions selling, insight selling, negotiation and advanced client management skills
Ability to set targets, design customer growth plans and work with product category sales team members
Strong business, financial, operations and technology acumen
Ability to analyze customer data, business and industry trends to create tailored solutions for customers based upon Staples value proposition
Ability to function independently with minimal daily supervision
Experience and proven track record of managing programs or business development
Solid knowledge of Office Supplies including facility and breakroom, technology products, business furniture, print and promotional products
Ability to interface at customer's most senior levels
Consultative selling, solutions selling, insight selling, negotiation and advanced client management skills
Ability design strategic customer growth plans and work with product category sales team members
Strong business, financial, operations and technology acumen
Ability to analyze customer data, business and industry trends to create tailored solutions for customers based upon Staples value proposition
Ability to function independently with minimal daily supervision
Individual will oversee pricing negotiations for specific sales opportunities.
Individual will be responsible for coordinating and executing account planning processes in conjunction with category experts and customer experience teams.
Bachelor's degree or relevant experience
Proficient in Microsoft Office and other basic software tools
Prior account management and prospective experience with Fortune 1000 accounts
Had responsibility for a sales budget and track record of exceeding quota
Managed a complex deal shaping from start to finish
Experience with business-to-business sales process
Had responsibility to retain and grow accounts
Flexible PTO (22 days) and Holiday Schedule (7 observed paid holidays)
Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more!
Staples is an Equal Opportunity Employer who values the diversity of our people, products, and services.
The specific base pay may be influenced by a variety of factors to include the candidate's experience, skill set, education, geography, business considerations, and internal equity. In addition to base pay, this role may be eligible for bonuses, or other forms of variable compensation.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law
At Staples, "inclusion" is an action word. It represents what we do to ensure that all employees feel valued and supported to contribute to their fullest potential. When we operate inclusively, diversity naturally follows. The result is a better workplace and innovative thinking that helps us exceed our customers' expectations – through the power of the people behind our iconic brand. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.
Remote working/work at home options are available for this role.
As a Key Account Executive supporting State, Local, and Education (SLED) clients, you will be at the forefront of driving growth and delivering exceptional value to our customers across the U.This position is a vital part of our world-class sales organization, connecting businesses with the products and solutions they need to thrive. We're seeking passionate professionals ready to leverage cutting-edge tools, collaborate across functions, and build lasting customer relationships. Utilize prescribed selling tools to prioritize activities and drive efficiency, as well as to document customer engagement and information (ex: Prioritized Insights and SFDC)
Profitably grow book of business by hunting programming and all opportunities across the full account hierarchy.
Partner with Outside Developers to drive sales through program compliance at all account sites
Lead Key Account selling team (i.e. category experts, site development, CSM, sales engineers, etc.) to execute account growth plan
Collaborate with Revenue Management Team on specific opportunities to make discretionary pricing decisions based on knowledge of the account and assessment of future spend potential, as well as pass BPIs based on contract language
Exhibit high level of business acumen and sales methodologies to discover incremental opportunities and align with the customers' vision and initiatives (ex: Expertise of customer industry buying process and ability to support product selection and standardization of products assortments.
Engage CSM to manage customer experience and complete customer maintenance requests.
Establishes and maintains business management relationships with the senior executive team members within customer base.
Experience in Education, State & Local Government beneficial but not a requirement
Experience and proven track record of managing programs or business development
Ability to interface at customer's most senior levels
Consultative selling, solutions selling, insight selling, negotiation and advanced client management skills
Ability to set targets, design customer growth plans and work with product category sales team members
Strong business, financial, operations and technology acumen
Ability to analyze customer data, business and industry trends to create tailored solutions for customers based upon Staples value proposition
Ability to function independently with minimal daily supervision
Experience and proven track record of managing programs or business development
Solid knowledge of Office Supplies including facility and breakroom, technology products, business furniture, print and promotional products
Ability to interface at customer's most senior levels
Consultative selling, solutions selling, insight selling, negotiation and advanced client management skills
Ability design strategic customer growth plans and work with product category sales team members
Strong business, financial, operations and technology acumen
Ability to analyze customer data, business and industry trends to create tailored solutions for customers based upon Staples value proposition
Ability to function independently with minimal daily supervision
Individual will oversee pricing negotiations for specific sales opportunities.
Individual will be responsible for coordinating and executing account planning processes in conjunction with category experts and customer experience teams.
Bachelor's degree or relevant experience
Proficient in Microsoft Office and other basic software tools
Prior account management and prospective experience with Fortune 1000 accounts
Had responsibility for a sales budget and track record of exceeding quota
Managed a complex deal shaping from start to finish
Experience with business-to-business sales process
Had responsibility to retain and grow accounts
Flexible PTO (22 days) and Holiday Schedule (7 observed paid holidays)
Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more!
Staples is an Equal Opportunity Employer who values the diversity of our people, products, and services.
The specific base pay may be influenced by a variety of factors to include the candidate's experience, skill set, education, geography, business considerations, and internal equity. In addition to base pay, this role may be eligible for bonuses, or other forms of variable compensation.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law
At Staples, "inclusion" is an action word. It represents what we do to ensure that all employees feel valued and supported to contribute to their fullest potential. When we operate inclusively, diversity naturally follows. The result is a better workplace and innovative thinking that helps us exceed our customers' expectations – through the power of the people behind our iconic brand. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.
Remote working/work at home options are available for this role.
Not Specified
Call Center Sales Representative - Hybrid
✦ New 🏢 AT&T
17.76 - 21.02
Don't miss this opportunity to jumpstart your career! Come interview with us in-person at our upcoming open recruiting session in the Tulsa, OK area on Thursday, April 9, 2026.
Come ready to meet the AT&T Management Team and learn all about a career with LifeAtATT! Join us at our AT&T Call Center: 15901 E Skelly Drive, Floor 1 Tulsa, OK 74116 Date: Thursday, April 9, 2026 Time: 10:00am
- 3:00pm Note: Priority scheduling will be given to candidates who complete their application and pass the online assessment.
Walk-ins are welcome! Note: This hybrid position reports to our 15901 E Skelly Drive, Tulsa, OK 74116 location and works in center 3-4 days weekly and remotely from home 1-2 days weekly.
If selected, you must be able to report to this location.
This is your opportunity to be the voice of AT&T – a global leader in communications and technology.
As a member of our team, you’ll redefine customer service, creating meaningful connections with each customer.
Every interaction is an opportunity to introduce the latest technology, services, and offers, helping our customers stay connected to what matters most.
Pay Transparency: Our Premier Service Consultants earn $17.76
- $21.02 hourly commissions if all sales goals are met.
With our uncapped commission opportunities, surpassing those goals earn top representatives $62,280 per year.
Not to mention all the other amazing rewards that working at AT&T offers.
Individual starting salary within this range may depend on geography, experience, expertise, and education/training.
How You’ll Make an Impact: As a Premier Service Consultant specializing in customer acquisition, sales and service, you’ll be on the frontline providing solutions to prospective and existing customers to enhance their service experience, drive satisfaction, and foster loyalty.
What Your Day-to-Day Will Look Like: Handle customer interactions (calls, chats, emails) in a fast-paced environment.
Identify upselling opportunities and close deals to reach your sales and commissions targets.
Accurately resolve issues related to service, billing, payments, and collections.
Explain bills and product features clearly.
Troubleshoot basic problems and seek higher support if needed.
Build customer confidence and loyalty by resolving issues.
Support various customer inquiries, including technical issues.
Work a flexible 40 hour per week schedule, which may include nights, weekends, and overtime.
Paid training to set you up for success.
Key expectations to succeed: Commissioned sales experience highly preferred Unwavering Customer Focus Strong Work Ethic Adaptability Problem-Solving Skills Attention to Details Joining our team comes with amazing perks and benefits: Medical/Dental/Vision coverage 401(k) plan Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T home phone Tuition reimbursement program Paid Time off and holidays
- Employees receive 1 week of paid time off (PTO) after 6 months and 2 weeks after the first year.
There are at least 8 company-designated holidays, and additional PTO is provided based on the bargaining group to which you are hired.
Paid Parental Leave Additional sick leave beyond what state and local law require may be available but is unprotected Adoption Reimbursement Disability Benefits (short term and long term) Life and Accidental Death Insurance Supplemental benefit programs: critical illness/accident hospital indemnity/group legal Employee Assistance Programs (EAP) Extensive employee wellness programs Work From Home (WFH) Requirements: You will need verified internet service with a minimum of 12mb upload speed and 18mb download speed and an established dedicated work area (desk, chair, electrical outlet, surge protector, direct LAN connection).
AT&T will provide the equipment you’ll need to get started! (keyboard, monitor, computer, mobile device, etc.) Your workspace will need to be in alignment with WFH standards (e.g., technical, security, physical, noise levels, Clean Desk policy etc.) and you’ll participate in workspace audits (e.g., remote desktop observation, call and screen recordings, live webcam monitoring, pictures of workspace setup, video chats, etc.).
You will need to be available, accessible, and accountable to work during established work schedules and shifts, follow technical support processes, comply with organizational security and compliance standards, trainings, performance management, recurring management routines, manual and automated remote monitoring policies, etc.
If you are considering jobs like Wireless Sales, Call Center Representative, Customer Service Representative, Inbound Sales Representative, or Call Center Agent, this career move would be a great fit! Career possibilities are limitless with AT&T.
You will have the chance to round out your experience with training on the latest technology, devices, and our entire lineup of products, services, and promotions.
If you’re ready to take the lead as the voice of AT&T, we’d love to hear from you! Your future is calling.
Apply today! LI-Hybrid Weekly Hours: 40 Time Type: Regular Location: Tulsa, Oklahoma It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law.
In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities.
AT&T is a fair chance employer and does not initiate a background check until an offer is made.
Remote working/work at home options are available for this role.
permanent
Remote Sales Representative – Financial Services
✦ New
Salary not disclosed
We are hiring Remote Sales Representatives to join our growing financial services team.
In this role, you will work directly with clients who have requested information about life insurance and financial protection programs.
You’ll be trained to guide clients through their options and help them secure the right coverage for their needs.
This is a performance-based opportunity with strong income potential, ongoing training, and a clear path to leadership.
Remote working/work at home options are available for this role.
In this role, you will work directly with clients who have requested information about life insurance and financial protection programs.
You’ll be trained to guide clients through their options and help them secure the right coverage for their needs.
This is a performance-based opportunity with strong income potential, ongoing training, and a clear path to leadership.
Remote working/work at home options are available for this role.
Not Specified
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