Sales Jobs in Brockton
29 positions found
Company Description
Sales, Marketing & Service (SMS) is a leading stocking manufacturers' representative serving the Plumbing, Hydronic & HVAC market across New England. SMS partners with best-in-class OEMs to drive market growth through technical expertise, trusted relationships, and exceptional service.
Role Description
This is a full-time, on-site General Manager role based in Stoughton, MA (just outside Boston). The General Manager will lead daily operations and performance of SMS's facility, blending leadership and operational excellence with customer-facing engagement. This role is accountable for profitability, team development, OEM and distributor relationships, and consistent execution of SMS's growth strategy.
Responsibilities include leading and developing inside sales, customer service, warehouse/logistics, and support staff; overseeing HR administration and employee relations; managing order flow, inventory, and logistics; supporting distributor and OEM relationships; monitoring P&L performance, budgeting, and KPIs; and overseeing facilities, fleet, and systems. The General Manager provides hands-on backup across functions during absences or peak periods.
This position reports directly to the President and serves as a key operational leader within the business.
Qualifications
- 5+ years of sales, operations, or office management experience
- 3–7+ years of experience in HVAC, hydronics, or mechanical distribution / manufacturers' rep environment strongly preferred
- Experience working with distributor customers (not direct-to-contractor models) strongly preferred
- Proven people leader with the ability to coach, motivate, and hold teams accountable
- Strong commercial acumen with experience managing revenue, margin, and expenses
- Working knowledge of QuickBooks or similar accounting/order processing systems preferred
- Comfortable using CRM, ERP, and inventory/order management systems
- Excellent communication, negotiation, and problem-solving skills
- Bachelor's degree in Business, Management, or related field preferred (or equivalent experience)
At Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited possibilities, priced so low, you can always say yes to the newest, coolest stuff! Just ask any of our over 20,000 associates who work at Five Below and they'll tell you there's no other place like it. It all starts with our purpose and then, The Five Below Way, which is our values and behaviors that each and every associate believes in.
It's all about culture at Five Below, making this a place that can inspire you as much as you inspire us with big ideas, super energy, passion, and the ability to make the workplace a WOWplace!
Responsibilities- Ensures all crew members are Wowing the Customer through personal contact with customers. Trains the crew on the B.E.S.T. customer service experience; ensuring that each guest has a fast, friendly check out experience.
- Helps oversee the daily activities of all store associates, ensuring they are performing their duties effectively and providing excellent customer service.
- Assists with the receiving, unpacking, and organizing of new stock to ensure items are quickly and efficiently placed on the sales floor
- Acts as Manager on Duty when needed, taking full responsibility for store operations, staff management, customer service, and addressing any urgent issues.
- Manages the entire process of opening or closing the store, which includes securing cash, locking doors, setting alarms, and ensuring everything is in place for a smooth daily operation.
- Supports the onboarding and ongoing training of associates, helping them learn store policies, product knowledge, and operational procedures to improve their performance.
- Drives store sales and controls expenses: Actively seeks ways to boost sales by optimizing merchandising, staff performance, and customer service.
- Partners with the entire store leadership team in merchandising procedures and World Recovery.
- Performs store maintenance including but not limited to taking out garbage, sweeping, cleaning bathrooms, maintaining stock room
This job description is not all-inclusive. Additional responsibilities will be determined by the Store Manager, as dictated by store needs.
Qualifications- High School Graduate or equivalent
- College experience preferred
- Minimum 1 years of management experience
- Excellent verbal and written communication skills
- Ability to multi-task
- Creative thinking
- Ability to maintain composure under pressure
- Frequently operate cash register
- Frequently move merchandise weighing up to 25 lbs and places/removes merchandise up to a height of 5-10 feet
- Frequently ascend/descend ladders in order to retrieve and put away stock
- Frequently position self to kneel, bend, twist, and stoop, including in the stock room and on the sales floor
- Frequently communicate and exchange information with customers on the telephone and face-to-face in the store, as well as with managers and coworkers. Must be able to exchange accurate information in these situations
- Frequently move across the sales floor assisting customers, as well as to and from the stock room retrieving and putting away merchandise
- Ability to work a flexible schedule to meet the needs of the business, which will require day, evening, weekends and may include overnight shifts and travel (as required)
- Must be able to identify and discern email and print instructions regarding merchandise layouts, associate schedules, and standard operating procedures
- Must be able to remain in a stationary, upright position for 80% of the time
Explore our benefits site to discover all the perks and support we offer! From health coverage to financial and personal wellness, we've got you coveredcheck it out today!
Five Below is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state, or local laws.
Five Below is committed to working with and providing reasonable accommodations for individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please submit a request and let us know the nature of your request and your contact information.
Position Type: Hourly
Position Starting At: $15.50
Be aware of potentially fraudulent job postings or suspicious recruiter activity by persons that are posing as Five Below recruiters. Please confirm that the person you are working with has an @ email address. Additionally, Five Below does NOT request financial information or payments from candidates at any point during the hiring process. If you suspect fraudulent activity, please visit Five Below's Career Site to verify the posting.
At JD Finish Line, we're not just selling products; we're creating experiences. Our retail stores are a vibrant reflection of our brand's passion for innovation and customer service. We're on the lookout for talented associates to be a part of our team and drive excellence in every customer interaction.
Position Title:Associate
Job Summary:As an Associate, you will be responsible for assisting with daily operations and delivering exceptional customer experiences. You'll have the ability to shape the store's success and contribute to our company's growth.
Why Join Us?- Competitive Pay & Benefits: Enjoy a comprehensive compensation package including retirement plans and employee discounts.
- Career Growth: We're committed to your professional development and offer opportunities for career advancement within our growing company.
- Dynamic Environment: Be part of a vibrant team in a fast-paced and rewarding work environment.
- DE&I Initiatives: Our commitment to Diversity & Inclusion is louder than words. We listen to the voices of our team members, which holds us accountable in creating an equitable and successful company. Together, we are stronger.
- Customer Experience: Create an exceptional shopping experience by addressing customer needs, resolving issues, and ensuring high standards of customer service.
- Sales & Performance: Drive store sales and profitability through effective merchandise management, promotional strategies, and achieving sales targets.
- Operational Excellence: Take part in daily operations including inventory management, visual merchandising, shipment workflow, order fulfillment, and store maintenance. Ensure compliance with company policies, procedures, and health & safety regulations.
- Team Collaboration: Work collaboratively with team members to achieve store sales and operational goals. Adhere to store policies and procedures, including health and safety regulations.
- Additional duties and projects as required.
- Experience: Proven experience in retail or similar role, with a track record of achieving sales targets is preferred.
- Customer-Centric: A passion for delivering outstanding customer service and creating memorable shopping experiences.
- Communication & Collaboration: Strong interpersonal and communication skills. Ability to work in a fast-paced environment and handle multiple tasks simultaneously. Positive attitude, reliability, and a strong work ethic.
- Flexibility: Willingness to work flexible hours, including weekends and holidays, as needed.
- Tech-Savvy: Basic math skills and familiarity with POS systems.
- A set, weekly availability, including a mix of mornings, days, and nights, based on business needs.
- Availability to work on weekends and holidays as required.
- Consistent punctuality and regular attendance in line with the company's policies.
- Clear spoken English to effectively communicate with customers.
- Proficiency in reading, writing, and basic math in English to handle business tasks and understand sales reports.
- Requires prolonged standing approximately four to 14 hours per day.
- Requires stooping and kneeling to place merchandise on customer's feet as well as reaching and pulling to obtain or stock merchandise on storage racks.
- May be required to climb ladder or ascend/descend stairs in order to stock and/or acquire merchandise for sale.
- Required to lift items weighing 5 25 lbs regularly. In certain circumstances, weights may be higher.
- Must have good vision, including color differentiation.
- The work environment for this position is a moderately noisy retail setting.
The minimum requirements and physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions (and/or as otherwise required by law, including for pregnancy and religious practices). Must be at least 18 years or older. (Individuals 16 years or older may be eligible for hire in the following locations: AL, AZ, AR, CO, FL, GA, ID, IN, KS, KY, MD, ME, MN, MO, NC, NV, NH, NM, OH, OK, RI, SC, TN, TX, VA, WI, WY).
This job description is not intended to cover all aspects, duties, and/or responsibilities required of employees. Employees may be asked to perform additional duties outside of normal job scope on a temporary or permanent basis per company policy. The company reserves the right to modify this job description with or without notice.
The Finish Line, Inc. is an Equal Employment Opportunity employer and is committed to complying with all federal, state, and local EEO laws. The Finish Line, Inc. prohibits discrimination against employees and applicants for employment based on race or color, religion or creed, national origin, alienage or citizenship status, marital status, sex, pregnancy status, age, military status, disability, or any other characteristic or class protected by law. The Finish Line, Inc. provides reasonable accommodations in accordance with applicable laws, including for disabilities, pregnancy, and religious practices.
Need accessibility assistance to apply? Applicants who require accessibility assistance to submit an employment application can either call Finish Line at (317) 613-6890 or email us at . A member of our Talent Acquisition team will respond as soon as reasonably possible. (This email address and phone number is only for individuals seeking accommodation when applying for a job.)
We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following:
Assist customers with questions and recommendations
Manage sales transactions while working assigned cash register
Maintain security of cash and protect company assets
Keep the store well-stocked, and recover merchandise
Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards
Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders
Responsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable
Other duties as assigned*
Skills and Experience:
High school diploma or equivalent is preferred
Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred
Ability to follow instructions and interpret operational documents is required
Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting
Excellent customer service and relationship management skills are required
Strong organizational and communication skills are required
Strong problem-solving and decision-making skills are required
Perks and Benefits:
We offer a wide variety of rewards to support your health, wealth, and mental well-being. In addition to medical, pharmacy, dental, and vision insurance, we offer:
Employee Assistance Program
Retirement plans
Educational Assistance
And much more!
Infra-Red Building and Power Service is seeking a motivated and results-driven Outside Sales Account Representative to join our growing team. This position is ideal for a self-starter with experience in electrical services, power generation, or technical sales who thrives on building relationships and delivering solutions that solve real-world customer challenges.
About the Role
The Outside Sales Account Representative will be responsible for developing new business, managing existing accounts, and promoting our electrical testing, power generation, and building service solutions. This role combines relationship-based selling with technical expertise and requires a professional who can manage complex sales cycles and communicate effectively with contractors, engineers, and facility managers.
Key Responsibilities
- Develop and maintain strong relationships with electrical contractors, distributors, generator dealers, end users, utilities, and engineering consultants
- Identify project opportunities and influence specifications early in the sales cycle
- Conduct sales calls, site visits, and technical presentations
- Educate customers on power generation and electrical testing services and applications
- Grow existing accounts while actively pursuing new business opportunities
- Track sales activity and customer interactions through CRM systems
- Attend industry events, trainings, and trade shows to stay current with industry trends
- Travel to customer locations as needed
Qualifications
- 5+ years of experience in outside or technical sales, preferably in power generation, electrical testing, or related industries
- Strong technical aptitude with the ability to interpret electrical specifications and schematics
- Proven ability to develop long-term customer relationships and close business
- Excellent communication, negotiation, and presentation skills
- Proficiency in Microsoft Word, Excel, and CRM platforms
- Valid driver’s license and clean driving record
- College degree in engineering, business, or related field preferred (or equivalent industry experience)
What We Offer
- Competitive compensation package with performance incentives
- Opportunity for career growth within a respected and expanding company
- Supportive team environment with ongoing technical training
- The ability to represent industry-leading services in a growing market
If you are a motivated sales professional ready to grow with a company that values expertise, relationships, and results, we encourage you to apply.
- Learn more about our company at .
VP of Operations & Finance
Beacon Mechanical Services
Full-Time • On-Site / Hybrid
Compensation: $150,000 – $185,000 base + bonus + equity consideration
We are a rapidly growing mechanical services company with 20–50 employees and aggressive expansion plans across new geographic markets. As we scale, we need a seasoned operational and financial leader to build the infrastructure that supports our growth — someone who has done this before in a field services or trades environment.
The VP of Operations & Finance will report directly to the CEO and serve as a key member of the executive team, owning the operational backbone and financial health of the business as we expand into new regions.
• Lead market entry strategy and execution for new service territories
• Build and manage operational playbooks for launching new locations
• Identify, evaluate, and onboard local leadership in new markets
• Coordinate licensing, compliance, and regulatory requirements by region
• Own the company P&L, budgeting, forecasting, and cash flow management
• Implement financial controls, reporting cadences, and KPI dashboards
• Partner with external accountants and ensure clean monthly close processes
• Build job costing and profitability analysis by service line and region
• Evaluate and implement field service management, scheduling, and dispatch software
• Standardize and document operational processes to support rapid scaling
• Drive technology adoption across field teams to improve efficiency and visibility
• Build and manage vendor and subcontractor relationships
• Manage and grow an operations and administrative support team
• Work cross-functionally with sales, service, and field leadership
• Serve as a key cultural and operational voice in the leadership team
• 7+ years of progressive operations and/or finance leadership experience
• Proven experience scaling a field services, mechanical, trades, or similar business
• Track record of successfully opening or managing multiple geographic locations
• Strong financial acumen — comfortable owning a P&L and building financial models
• Experience implementing or optimizing field service management software (e.g., ServiceTitan, Salesforce Field Service, Jobber)
• Excellent leadership, communication, and organizational skills
• Background in HVAC, plumbing, electrical, mechanical contracting, or related trades
• Experience in a private equity-backed or owner-operated growth environment
• Familiarity with EOS/Traction or similar operating frameworks
• MBA or equivalent practical experience
• Competitive base salary: $130,000 – $175,000 depending on experience
• Performance bonus tied to company and operational KPIs
• Equity or profit-sharing consideration for the right candidate
• Full health, dental, and vision benefits
• Opportunity to be a foundational member of a fast-growing leadership team
• Direct access and partnership with the CEO
We are an equal opportunity employer and welcome candidates of all backgrounds.
Compensation Pay Range:
$15.00 - $20.00The actual hourly rate will equal or exceed the required minimum wage applicable to the job location. Additional compensation includes annual, quarterly performance, or premiums may be paid in amounts ranging per hour in specific circumstances. Premiums may be based on schedule, facility, season, or specific work performed. Multiple premiums may apply if applicable criteria are met.
The Assistant Store Manager will support the Store Manager in areas of sales, customer service, store appearance and store operations. This position will manage the store during the Store Manager’s absence and/or when working opposing shifts. The Assistant Manager will be expected to lead the store team members in servicing customers.
Bilingual candidates encouraged to apply.
ESSENTIAL JOB FUNCTIONS
Lead the store team members in providing excellent customer service to retail and professional customers.
Supervise the customer service levels on the retail showroom to include team member execution on customer service programs (Related sales, Hi5, Rock the Call, Never Say No, Rock the Lot, etc…)
Work with the store manager to ensure the retail sales counter is adequately staffed, especially during peak retail business hours (lunch, late- afternoons, evenings, weekends, etc.)
Assist the store manager in setting team member goals, providing feedback on goal achievement, coaching/mentoring team members, and making sure team members are staying current on their individual training.
Assist in the hiring process by completing recruiting tasks, scheduling and participating in interviews, evaluating candidates, and collaborating with management to ensure the selection of qualified team members.
Make sure telephone is answered according to company policy.
Ensure all buy online/ship to store, hub and store to store transfers, and DC add orders are processed in a timely manner and customers are contacted upon shipment arrivals as needed.
Utilize electronic outside purchase order ledger to ensure special orders and outside purchases are handled efficiently and according to procedure.
Ensure retail customer returns and exchanges are processed in an efficient and friendly manner, refunds are issued accurately using the correct payment methods, and returned merchandise is processed or staged in the returns area correctly.
Ensure all merchandise, including core charges and warranties, are invoiced before product leaves the store.
Ensure that Zipline messages are communicated, and Image Maker and merchandising tasks are delegated and completed as assigned.
Make sure all team members are complying with company policies specifically; adhering to the posted work schedule, changes/deviations are being approved by a member of management, and team members are clocking in/out accordingly.
Perform all store opening/closing duties, including performing day end procedures, verifying/securing money/deposits according to company policy, preparing bank deposits as needed, ensuring all night security lights are on, locking doors and securing building, arming/disarming security alarms, and checking/securing/locking delivery vehicle(s) parked in a secure designated area.
Assist the store manager in maintaining the store building, parking lot, exterior signage/lighting, computer hardware, in-store service/test equipment, and delivery vehicles.
All other duties as assigned.
SKILLS/EDUCATION/KNOWLEDGE/EXPERIENCE/ABILITIES
Required:Sales Specialist Training, Assistant Manager Certification and RSS Certification
Desired:Certified Parts Professional Certification; ASE Certification
Fluency in multiple languages (Spanish is highly desired)
O’Reilly Auto Parts has a proven track record of growth and stability. O’Reilly is full of successful career stories and believes in a strong promote-from-within philosophy, encouraging you to grow your career along with the organization.
Total Compensation Package:
Competitive Wages & Paid Time Off
Stock Purchase Plan & 401k with Employer Contributions Starting Day One
Medical, Dental, & Vision Insurance with Optional Flexible Spending Account (FSA)
Team Member Health/Wellbeing Programs
Tuition Educational Assistance Programs
Opportunities for Career Growth
O’Reilly Auto Parts is an equal opportunity employer. The Company does not discriminate on the basis of race, religion, color, national origin or ancestry (including immigration status or citizenship), sex, sexual orientation, gender identity, pregnancy (including childbirth, lactation, and related medical conditions,) age (40 and over), veteran status, uniformed service member status, physical or mental disability, genetic information (including testing or characteristics) or another protected status as defined by local, state, or federal law, as applicable.
Qualified individuals with a disability may be entitled to reasonable accommodation under the Americans with Disabilities Act. If you require a reasonable accommodation during the application or employment process, please send an email to: or call (8 option 1, and provide your requested accommodation, and position details.
We are a diverse, passionate team spread across the US, Canada, Mexico, and Puerto Rico, committed to growth, learning, and creating opportunities for each other.
At Turtle, every day is a chance to make a real difference, solve complex challenges, and push the boundaries of what’s possible.
We believe in fostering an environment that inspires collaboration and sparks creativity, where employees are empowered to contribute to our mission and shape the future of the industry.
If you're looking for a fast-paced, dynamic career where your ideas are valued and your growth is prioritized, Turtle is the place for you.
Join us and be a part of a company that’s making waves and empowering its people to do extraordinary things every single day! About the Role As the Lighting Project Specialist, you will be responsible for interpreting blueprints/electrical drawings, utilizing manufacturing software to produce quotes, submittals, and tracking for customers and specializing in electrical lighting controls.
What You'll Do Responsible for estimating all commercial/industrial lighting projects.
Must be proficient in reading blueprints and working with electronic bid management software to produce quotes.
Must be highly organized and efficient to handle multiple projects in the bid stage and help manage projects after the sale is made.
Understands the importance of deadlines and must organize the bid schedule based on complexity and project due dates.
Works well with the Lighting project team, outside sales team, and inside sales team in coordinating bids and managing projects.
Accountability for timely completion and profitability of projects.
Manages and coordinates with all parties involved in the order, both internal and external.
Manages and maintains vendor and customer relationships.
Provides customer service that separates Turtle & Hughes from our competition in the marketplace.
Follows established standards and procedures for project reporting, communication, and documentation.
Keeps detailed records on pricing quotes, change orders, and all correspondence both internally and externally.
computer/desk work with some light involvement in warehouse for project meetings What You'll Bring 2-5 years of experience in the electrical Lighting business.
Experience in project management, preferred.
It is highly desirable to have experience working directly with EPC, GC, and electrical contractors.
Knowledge of project management techniques and tools.
Proven experience in people management.
Proven experience in risk management.
Must be highly organized and extremely well-versed in establishing customer relationships.
Computer skills to include Microsoft Word, Excel, Outlook and Adobe.
What We Offer We offer a competitive benefits package that includes: 401(k) plan Health insurance Dental insurance Vision insurance Life insurance Paid holidays Vacation Employee negotiated discounts Who We Are Founded in 1923, Turtle is a fourth-generation, family-owned, and three-generation women-owned business, and one of the nation’s largest independent electrical and industrial distributors.
Headquartered in Clark, NJ, our Electrical Distribution division operates 14 branches spanning from coast to coast.
It is a significant force in the engineering and procurement of power distribution, automation, lighting, and energy projects, offering integrated services for the industrial and construction markets.
Turtle Integrated provides on-site MRO procurement, cost-saving, and spend analytics across the US and in Canada, Puerto Rico, and Mexico.
What To Do Next You can begin by filling out our application online.
If you want to learn more about Turtle, please visit our website or our LinkedIn: @Turtle.
Turtle is proud to be is an equal opportunity employer that is committed to diversity and inclusion in the workplace.
We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, gender identity or expression, national origin, disability, genetic information, pregnancy, marital status, military or veteran status, or any other protected characteristic as outlined by federal, state, or local laws.
As an Assistant General Manager at Wendy's, you'll provide leadership, supervision, and direction on strategic initiatives and operating standards to positively impact business. With the support of the General Manager, you will drive customer service, training and development, sales & profit growth and accountability across the entire restaurant team. We're counting on you to create and sustain a fun, inviting work environment and to model Wendy's core values every day.
We get you. Here's what you can expect as an Assistant General Manager (AGM):
- Perks Medical, vision, dental, HSA, 401(k) with employer match, paid time off and free meals while working
- Career Growth The AGM role is designed to get you ready to be Wendy's next great General Manager. Want to run your very own store? We got you.
- Training We provide a best-in-class restaurant leadership training program to build the foundation for you to become a high-performing leader for Wendy's
Responsibilities:
- Stand and move for most - if not all - of your shift.
- Use and understand restaurant equipment from a headset and grill to registers and computers.
- Follow brand standards and guidelines to prepare great food, serve our customers and maintain a clean restaurant that you're proud to work in
- Secure reliable transportation to travel to your home store and other locations (restaurants, area office, etc.) as needed.
For more information on specific equipment or job requirements, see the job description or talk to the hiring manager.
What we expect from you:
- Minimum of 1 year of experience leading people
- Demonstrated ability to lead and grow your team while managing operations in a fast-paced environment.
- A commitment to promoting proper procedures and a culture of food safety
- Flexible work availability
Real food. Real people. We are a proud equal opportunity employer - all ages, races, religions, nationalities, genders and the LGBTQ+ community are welcome. We provide reasonable accommodations in order to enable people with disabilities to perform the essential functions of their jobs.
Wendy's has an ongoing need for this role
Wendy's is an equal employment opportunity employer who may provide reasonable accommodation to enable individuals with disabilities to perform the essential functions of the job.
707 WEST CENTER STREET WEST BRIDGEWATER, MA 02379
FLSA Status: Exempt
Department: Food and Beverage Kitchen
Reports to: Chef De Cuisine & General Manager
Purpose:
The Chef is directly responsible for the cost-effective operation of a clean and safe kitchen while meeting or exceeding food quality and speed of service requirements. The Chef works as part of the management team of the restaurant to build sales and grow the business and is responsible for operating a profitable restaurant, where the quality of food, service and ambience are continually challenged and improved, and where an environment that fosters creativity, free thinking and intelligent decision-making is encouraged.
The Chef is expected to work an average of 5055 hours per week.
Essential Duties:
-Creating and maintaining an upbeat, productive, and educational environment.
- Projecting a positive attitude.
- Showing respect for all employees and actively cultivating an inclusive environment build upon
mutual respect, civility, and positivity.
- Providing ongoing training and constant improvement of product and workplace (i.e., safety,
sanitation and systems).
- Setting the pace and tone of the kitchen and overall restaurant through attitude,
initiative and drive.
- Providing feedback and direction to BOH employees, to continue ongoing development.
-Helping to develop a cohesive team and leading them to work toward the common goals of the
restaurant.
- Possessing a high level of initiative and drive to do whatever is necessary to build and run a
successful operation.
- Working closely with the General manager to create a team atmosphere among the entire staff that is both a positive and professional work environment.
- Leading by example, taking an active role in cooking and supervising the line during dinner service.
- Participate in mini meetings with FOH management on a regular basis to ensure clear line of communication and upkeep of company goals.
- Establishing clear communications along all lines within the business.
Building the Business and Guest Base
- Aggressively working to build food sales by operating the kitchen with a guest-satisfaction mentality.
- Making decisions based on what is best for the guest.
- Solving problems so that each guest will want to return.
-Working with the GM and front of house manager to train staff on product knowledge.
Quality of Operations
-The Chef is responsible for ensuring that the restaurant is operating at or above company standards. The
-Chef must pay attention to detail in all areas of the operation, including food quality and consistency, training
and development, security, safety, sanitation, and physical structure.
Specifically:
- Ensuring strict adherence to standards for food quality.
- Demonstrating commitment to cultivating knowledgeable staff members who are proud of our
quality and believe in our concept.
- Ensuring all Health Department regulations are always enforced.
Cost Management and Profitability
The Chef is responsible for generating strong financial performance for the health of the restaurant and the
company. They are ultimately responsible for ensuring that the food and BOH labor costs meet or exceed
budgeted financial goals.
Specifically:
- Working proactively with the General Manager to maximize sales and optimize profits through the
management of food and labor costs.
- Food COGS goal of 28% or less.
- Total Kitchen Labor goal of 11%
- Analyzing weekly costs to ensure proactive management of controllable costs.
- Assuming full responsibility for:
- Monitoring daily BOH labor reports and minimizing overtime.
- Providing a monthly physical inventory
- Maintaining the valuations on your inventory using invoices from vendor
- Purchasing and Receiving
- Monitoring local vendors accordingly.
- Placing effective orders, based on sales, while simultaneously taking advantage of drop size
incentives.
- Proper receiving, rotation, storage, and handling of all food products.
Production
- Taking a hands-on approach and being directly involved in daily production.
- Setting appropriate prep levels (sales versus usage) to ensure fresh product and effective use of
labor, including:
- Daily prep counts.
- Weekly prep totals and weekly prep plans.
- Regular review of Product Mix (P-Mix) information.
Personnel
The Chef is responsible for overseeing all aspects of kitchen staffing and is responsible for the hiring and
scheduling of quality employees to execute the menu successfully and to maintain the smooth flow of
kitchen operations.
Specifically:
- Establishing and maintaining appropriate staffing levels and remaining abreast of any changes that may
impact staffing needs.
- Keeping the GM informed of all staffing needs.
- Ensuring thorough and complete training of all employees, including kitchen operations, knife
safety, proper handling of product, use of chemicals, use of equipment, etc.
- Minimizing employee turnover.
- Providing coaching, mentoring and development to all employees as this is critical for the
success of the restaurant and the company.
- Mentoring, coaching and developing Sous Chef Donald Readington to be an extension of yourself. Sous
development should include; menu engineering, systems development, training systems, vendor
negotiations and kitchen management.
- Providing consistent and frequent feedback to Sous Chef(s) and staff.
- Teaching and coaching staff daily.
- Holding BOH meetings to review specials, menu items and discuss kitchen issues.
- Attending FOH Pre-Meals to review specials, menu items and discuss kitchen issues.
- Producing an accurate forecast
Administration
- Overseeing the creation and implementation of all menus.
- Ensure all menu changes are rolled out according to The Terrace Rooftop Dining procedures
- Ensuring that performance reviews of all BOH employees are completed annually
Facility and Equipment
The Chef is responsible for the daily upkeep of the physical restaurant/kitchen, specifically:
- Providing a daily walk through of the kitchen to determine areas needing attention or repair.
- Maintaining a running punch list of need to have as well as nice to have items which are
handled in a timely fashion as appropriate.
- Planning necessary upgrades in a timely, well thought out way.
- Calling appropriate repair companies
- Keeping The Terrace Leadership informed of all necessary repairs and logging repairs and
Maintenance.
This job description is not an exclusive or exhaustive list of all job functions that an associate in this position may be asked to perform from time to time.
Compensation details: 75 Yearly Salary
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