Logistics And Warehousing Jobs in Berkeley Heights

22 positions found

Logistics Specialist
Salary not disclosed

Position: Logistics Operations Analyst

Position Type: Permanent

Location: South Plainfield, NJ (onsite)

Hours: Business Hours

Salary Range: $70,000 - $120,000 /year

We are seeking an experienced and reliable Logistics Operations Analyst to lead all secure-material operations within our high-security vault environment. This role oversees logistics and enforces strict security and compliance standards and ensures precise inventory control of precious metals and other high-value materials. The Logistic Operations Analyst works closely with internal divisions, trading, carriers, finance & controlling teams to support daily operations while maintaining the highest levels of safety, accuracy, and integrity.

What you will be doing:

Leadership & Team Management

  • Ensure all personnel follow established SOPs, security protocols, and compliance requirements.
  • Foster a culture of accuracy, accountability, and operational excellence.

Vault Operations Management

  • Oversee daily vault activities, including receiving, verifying, weighing, labeling, and documenting high-value materials.
  • Maintain strict access control and enforce chain-of-custody procedures at all times.
  • Ensure materials are stored in organized, secure systems for efficient retrieval.
  • Conduct routine vault audits, cycle counts, and reconciliations to maintain inventory accuracy.
  • Monitor KPIs, such as inventory balances, movement accuracy, turnaround times and reconciliation of breaks

Security & Compliance

  • Enforce high-security standards for material handling, storage, transport, and documentation.
  • Ensure compliance with ISO, environmental, and regulatory requirements related to precious-metal management.
  • Maintain audit-ready documentation in ERP and vault-management systems (SAP preferred).
  • Investigate discrepancies, report security concerns, and implement corrective actions as needed.

Cross-Functional Coordination

  • Coordinate material flow with customers, internal divisions, vendors, production, and quality teams.
  • Support scheduling and prioritization of material movements to meet operational timelines.
  • Ensure outgoing shipments comply with packaging, documentation, and regulatory standards.
  • Coordinate logistics pickups with carriers, determine the most cost-effective shipment methods and apply appropriate incoterms for domestic and international shipments
  • Ensuring all import and export goods comply with CBP requirements.
  • Understand customs procedures, and HTS classification
  • Support audits, regulatory & compliance requirements

What experience we are looking for:

Required

  • Experience in secure materials handling, vault logistic operations, warehousing, or precious-metals environments.
  • Strong attention to detail, accuracy, and organizational skills. Ability to manage multiple projects and prioritize effectively
  • Understanding risk and control environments
  • Strong communication and collaboration skills cross department and with external stakeholders
  • Proficiency with ERP or inventory systems (SAP highly preferred).
  • Ability to work effectively in a high-security, regulated, camera-monitored environment.
  • Ability to pass background checks and meet facility security requirements.

Preferred

  • Experience working with precious metals, high-value materials, or specialized industrial materials.
  • Knowledge of ISO or similar quality and compliance systems.
  • Experience improving processes and implementing operational efficiencies.

Physical Requirements

  • Ability to lift 25–50 lbs. of secured materials.
  • Ability to stand, walk, and perform repetitive handling tasks in secure areas.
  • Comfortable working in restricted-access, high-security vault environments.

Salary and Benefits: Salary will be determined based on level of experience. Benefits include Medical, Vision, Dental, 401(k) (match and waiting period), Vacation time, Holidays and Sick time


WorkDynamX and our Client are Equal Opportunity Employers.

Not Specified
Supply Chain Planner
✦ New
Salary not disclosed
Summit, NJ 1 day ago

Duration: 8 months contract


Job Description:

  • In this role, you will ensure product continuity of supply for all materials that fall under your assigned portfolio of products. This portfolio can include the following types of materials: finished goods, work in process (WIP), raw materials, and packaging components.
  • You will collaborate and partner with the manufacturing sites to ensure supply plans can be successful fulfilled by monitoring capacity, component availability and actively mitigating and resolving any product supply and/or customer service challenges.
  • Manage inventory levels and the deployment of finished goods according to customer demands and company objectives.
  • The planner is responsible for advising management and appropriate internal teams of the current and future status of product supply for existing products as well as for future launches. In addition, the planner is expected to escalate any issues that will impact the organization’s ability to meet customer needs and/or fulfill targeted supply plans.


Responsibilities:

  • Operate as Lead Planner for key strategic sites leading all supply planning related discussions.
  • Scheduling / Plant Production –Develop capacity-feasible supply plans and provide to the manufacturing sites on a prescribed schedule. Collaborate with assigned sites to develop short-term production schedules by taking into consideration site constraints, customer service and inventory targets. Execute planning scenarios in support of meeting customer service and/or inventory targets with a focus on minimizing E&O inventory, as appropriate.
  • Capacity - Handle long term planning for strategic suppliers and participate in supplier capacity reviews.
  • Inventory & Service - Deploy inventory planning strategies to maintain and improve service levels and optimize inventory investment. Actively participate in annual Entitlement activities to set inventory goals. Actively resolve SLOB disposition.
  • New Products & Product Changes - Actively participate in cross-functional team to ensure planning milestones are completed on time and to achieve an appropriate balance between base business and project requirements to ensure customer service and inventory targets are met. Ensure that supply plans are developed (and communicated to the appropriate site) which are achievable, aligned to the project timeline and deliverables and support meeting launch inventory targets, and are inclusive of any promotional activities. Support Master Data setup in SAP/APO.


Experience:

  • A minimum of two (2) years of professional business experience is required, preferably in one or more of the following areas: Production Planning, Logistics, Purchasing, Distribution, Manufacturing, and/or Transportation.
  • Microsoft Office – Intermediate to advance skill level is required. Proficiency to utilize Excel charts, pivot tables, VLOOKUP features without coaching/guidance.
  • Handle multiple priorities and work independently while demonstrating initiative and strong analytical savvy.
  • Strong analytical, quantitative, decision making, and communication skills.
  • Preferred:
  • Experience in inventory management, SAP APO, or SAP ECC


Skills:

  • Production Planning, Logistics, Purchasing, Distribution, Manufacturing, and/or Transportation


Education:

  • Bachelor’s degree or equivalent qualification in Engineering, Quality Management, Science or a related field demonstrating foundational technical knowledge.



About US Tech Solutions:

US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.


Recruiter Details:

Name: Azhar

Email:

Internal Id: 26-05443

Not Specified
Operations Support Specialist
✦ New
Salary not disclosed
Summit, NJ 1 day ago

Kelly Science and Clinical FSP is currently seeking a R&D Support Specialist for a long-term engagement in the US with one of our clients in Summit, New Jersey. This is a hybrid position with 3 days on site weekly.

This person will join our Kelly FSP (Functional Service Provider) division, a managed solution provider and business unit of Kelly Services, Inc. This role is full-time and is offering full benefit options. As a Kelly FSP employee you may be eligible for Medical, Dental, Vision, 401K and a variety of other benefits to choose from. You may also be eligible for paid time off, including holiday, vacation, and sick/personal time.


Fraudulent Applications: All information provided during the application process will be verified. Misrepresentation of credentials, identity fraud, or use of proxy interviewers will result in immediate disqualification and may be reported to appropriate authorities.



Position Overview:

The R&D Support Specialist role provides comprehensive administrative and operational support for the FEI/Skin Health team, focusing on supplier engagement, financial oversight, and talent acquisition processes. The ideal candidate will play a pivotal role in ensuring smooth procurement, accurate budget and invoice management, and effective coordination of onboarding and recruitment activities.

Key Responsibilities:

Supplier Approval and Onboarding Support:

  • Coordinate with new suppliers to ensure timely completion of onboarding documents and compliance forms.
  • Serve as a point of contact for suppliers during the approval process, answering queries and resolving issues.
  • Maintain detailed records of supplier approvals and contracts – liaise with procurement as needed

Contracting and Purchase Order Management:

  • Support the drafting, review, and processing of supplier contracts in collaboration with internal legal and procurement teams.
  • Create and manage purchase orders, ensuring proper coding and authorization according to company policies.
  • Monitor and follow up on outstanding contracts, PO status, and renewals.

Financial Administration and Tracking:

  • Collaborate with team leads to maintain the FEI budget within financial management tools.
  • Track quarterly invoicing, budget allocations, and identify discrepancies for prompt resolution.
  • Prepare routine financial reports and dashboards for management review.

Talent Acquisition Support:

  • Assist HR and hiring managers with job postings, resume screening, and interview scheduling.
  • Organize panel interviews, coordinate feedback collection, and support onboarding logistics for new hires.

General Administrative Support:

  • Handle ad-hoc tasks as needed, including meeting coordination, document preparation, and other operational requests.

Education Requirements:

  • Bachelor’s degree or applicable experience in lieu of degree (Business Administration, Finance, Human Resources, Supply Chain Management, or a related field)
  • Advanced degree or relevant certifications (e.g., Certified Administrative Professional, SHRM-CP) a plus.

Experience Requirements:

  • 2-4 years of experience in administrative support, procurement, contract management, or financial operations (preferably within a corporate or innovation environment).
  • Experience with financial management software and procurement tools required; familiarity with PO processes, system management.
  • Prior experience supporting HR/talent acquisition functions is an asset.

Desired Skills and Qualities:

  • Excellent organizational and communication skills.
  • High attention to detail and accuracy in financial documentation.
  • Ability to manage multiple priorities and deadlines in a fast-paced environment.
  • Proactive attitude – eager to act with urgency to resolve issues, maintain smooth processes, and provide top-tier support to all internal groups.
  • Strong teamwork and problem-solving orientation.
  • Proficiency in Microsoft Office Suite (Excel, Outlook, Word); experience with SharePoint and procurement platforms preferred.
Not Specified
Import Customs Specialist
✦ New
Salary not disclosed
Florham Park, NJ 1 day ago

Russell Tobin & Associates is seeking a Customs Entry Writer to work for our client in Florham Park, NJ. This is an excellent opportunity to join a top global logistics & shipping company!

Pay: $24-$26/hour

Schedule: Monday - Friday

Location: Florham Park, NJ (hybrid schedule after training)

Summary:

The CHB Delivery Associate is responsible for coordinating and executing shipments to ensure service levels of clients are met on a daily basis. This role supports a small group of client accounts by expediting their shipments from start to finish; by development of familiarity with their import programs and products; by coordinating file processing with team members and other Company work groups.

Own all CHB operations services for the customers assigned to them, including but not limited to:

  • Providing customer service to assigned customers and assisting customers with questions and requests for information.
  • Processing Customs entries and OGA for clearance of goods.
  • Opens entry files, and subsequently processes entries according to outlined KPI
  • Coordinates clearance of shipments with forwarders, Steamship Lines, Airlines, to ensure shipments are released timely.
  • Completes customer billing and/or other required reports.
  • Ensures compliance with regard to OGA (FDA, F&W, EPA, FCC etc.)
  • Completes tracking and tracing for inbound shipments.
  • Completes billing timely according to KPI
  • Coordination of delivery for shipments from airline, ocean piers and CFS (container freight station) to customer/consignee destination.
  • Reviews entry documentation to ensure it meets government regulations.
  • Maintain customer SOPs and make updates as needed

Qualifications:

  • 6 -12 months of experience in the industry
  • Excellent verbal and written communication skills with the ability to communicate confidently
  • Persistently drives issues to closure
  • Well organized, detail oriented – especially when working under pressure
  • Works together with others in the business unit to achieve results, fosters teamwork
  • Ability to multi-task in a face paced environment
  • Proficiency utilizing Excel
  • Experience with Cargowise preferred
  • Bachelor's degree preferred but not required, or equivalent work experience
  • Customs House Brokerage License preferred but not required


Russell Tobin offers eligible employees comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), a 401(k)-retirement savings, life & disability insurance, an employee assistance program, identity theft protection, legal support, auto and home insurance, pet insurance, and employee discounts with some preferred vendors.

Not Specified
Operations Technician
🏢 Kelly Science, Engineering, Technology & Telecom
Salary not disclosed
Rahway, NJ 2 days ago

Operations Technician I

Location: Rahway, NJ Work Environment: On-Site

Job Summary

The Operations Technician I is an entry-level professional responsible for executing technical tasks and supporting critical operational activities. This role is essential to the timely packaging, labeling, warehousing, and distribution of bulk and finished clinical materials.

The successful candidate will ensure full compliance with Quality-related aspects of Global Clinical Supply Operations, including inventory management, SOP authoring, and supporting internal inspections.

Key Responsibilities

Clinical Supply & Logistics

  • Perform primary and secondary packaging of drug products, biologics, and vaccines.
  • Execute distribution activities, including order processing and drug picking, packing, and shipping.
  • Manage all tasks related to clinical label printing and production.
  • Oversee warehousing activities, including bulk component inventory movement and accuracy.
  • Maintain optimal inventory levels for consumables through proactive ordering.

Compliance & Quality Assurance

  • Maintain cGMP and safety training to site requirements at all times.
  • Author or revise Standard Operating Procedures (SOPs) and support batch record reconciliation.
  • Support investigations into root causes and assist in the creation of Corrective and Preventative Actions (CAPAs).
  • Act as a Subject Matter Expert (SME) during internal or external audits from regulatory agencies and safety bodies.

Technical Operations

  • Operate within cold vaults, walk-in CTUs, and stand-up CTUs.
  • Execute assigned technical tasks with a high degree of reliability and follow-through.
  • Utilize SAP for technical activities and maintain accurate, detailed documentation.
  • Engage in creative problem-solving and provide analysis to anticipate technical obstacles.

Qualifications & Skills

Education & Experience

  • Bachelor’s degree preferred; candidates with relevant experience will be considered.
  • 0–3 years of experience in a related field (or 3+ years of relevant experience for candidates without a degree).
  • Experience using and wearing respiratory equipment.
  • Training or experience in forklift and pallet jack operation.

Technical Knowledge

  • Strong understanding of Good Manufacturing Practice (GMP) principles.
  • Knowledge of quality and safety requirements for pharmaceutical packaging and handling.
  • SAP experience is highly desired.
  • Equipment operation and repair skills.

Physical Requirements

  • Ability to repetitively lift, carry, push, and pull up to 50 lbs.

General Competencies

  • Exceptional organizational skills and meticulous attention to detail.
  • Strong problem-solving and troubleshooting abilities.
  • Ability to quickly learn new systems and demonstrate in-depth knowledge of GMP processes.
Not Specified
Crew
Salary not disclosed
Millburn, NJ 3 days ago
Is it you?

Our Crew Members create a warm and friendly shopping experience in our stores. We answer questions, offer suggestions, and ensure our customers know they are welcomed and cared for. We entertain customers and make grocery shopping an exciting adventure.

Some responsibilities may include:

  • Working on teams to accomplish goals
  • Operating the cash register in a fun and efficient manner
  • Bagging groceries with care
  • Stocking shelves
  • Creating signage to inform and delight customers
  • Helping customers find their favorite products

You'll learn a lot. You're not stuck doing one task here. Each Crew Member contributes to creating a WOW customer experience by participating in all aspects of the job.

If you have experience in art including penmanship, working with chalk, and large signage, that's a plus.

If you have a passion for people and a fervor for food, we'd love to meet you. We can teach you the rest.

Stores have the greatest need for people that can work evenings and weekends.

Trader Joe's is an equal-opportunity employer and is committed to hiring a diverse Crew.

Not Specified
Director, Customer & Trade Management
✦ New
Salary not disclosed
Basking Ridge 1 day ago
At Daiichi Sankyo, we are united by a single purpose, to improve lives around the world through innovative medicines.

With a legacy of innovation since 1899, a presence in more than 30 countries, and more than 19,000 employees, we are advancing breakthrough therapies in oncology, cardiovascular disease, rare diseases, and immune disorders.

Guided by our 2030 vision to "be an innovative global healthcare company contributing to the sustainable development of society", we are shaping a healthier, more hopeful future for patients, their families, and society.

Job Summary Reporting to the Sr.

Director of Trade and Distribution Operations, the Director, Customer & Trade Management leads the development and execution of DSI distribution and channel strategies for its oncology and rare disease product portfolio while achieving contracting, access, and performance objectives with assigned national specialty distributor and specialty pharmacy accounts.

The Director of Trade will work collaboratively with diverse members of Supply Chain, Commercial, and Corporate functions to achieve individual, group, and organizational goals.

Responsibilities Strategic Account Management: Lead and advance strategic account relationships with assigned specialty distributor and specialty pharmacy customers.

Develop and implement comprehensive account plans to align distribution strategies with brand objectives and patient access goals.

Develop and lead negotiation strategies with Trade accounts that secure favorable market aligned terms, conditions, and fees for DSI and its products while ensuring optimal patient, HCP, and pharmacy experience when sourcing DSI medications Oncology Channel & Distribution Strategy: Engage directly with key customers, vendors, and internal stakeholders to identify new ways of addressing channel challenges and create win-win-win value for DSI, the account, and the patient and their provider.

Develop, implement, and manage channel and account-based product distribution models aligned to Brand strategy, Market Access, and Finance goals.

Models and solutions may include: oOrder fulfillment and transportation models oAlternative distribution methods (e.g.

direct distribution, drop-ship, other) oLimited or exclusive Specialty Pharmacy arrangements Accountable for channel performance, pull-through, inventory levels, and order patterns to ensure channel integrity and product availability.

Cross-Functional Collaboration: Drive collaboration with home office teams (e.g.

Supply Chain, Finance, Forecasting, Market Access, Brand Marketing, Sales Operations, and Legal) to address a broad range of customer or channel challenges and opportunities and ensure timely analysis, selection, and implementation of strategies and solutions.

Partner with Patient Services and Field Reimbursement teams to ensure providers and patients have timely access to DSI products.

Provide strategic insights and channel intelligence to support Commercial (e.g.

Forecasting and Brand Marketing) planning initiatives in order to achieve channel readiness for new products launches and maintenance of appropriate inventory levels post launch.

Partner with Regulatory, Compliance, and Quality teams to ensure all trade activities adhere to legal and industry standards.

Business Analytics & Market Intelligence: Analyze trade partner data and distribution trends to inform strategic decisions and address barriers to access.

Deliver regular performance reviews, including adherence to KPIs , to strategic accounts.

Maintain expertise in oncology and rare disease market trends, evolving provider needs, and channel participants (Distributors, Pharmacies, PBMs, IDNs, GPOs, Community Oncology Providers, other).

Qualifications Education Qualifications Bachelor's Degree required MBA preferred Experience Qualifications 10 or More Years overall related experience required 7 or More Years Demonstrated experience and proven success leading contract negotiations with (and managing) large commercial accounts, developing and implementing innovative distribution models and/or limited distribution networks, and collaborating with diverse stakeholders to resolve complex challenges in Pharmaceutical Managed Care, Trade, Supply Chain, or similar environments.

required 7 or More Years Developing deep understanding of the oncology product lifecycle, including buy-and-bill and pharmacy benefit models, specialty pharmacy, white/brown/clear bagging, and patient access services and models.

required 7 or More Years Building relationships with Trade and Channel participant executives that have enabled and driven successful strategic initiatives with aligned goals and shared value.

required Familiarity with REMS programs and cold chain logistics preferred Experience managing or collaborating with third-party logistics (3PL) providers preferred Travel Requirements Ability to travel up to 30% of the time.

Travel requirements of at least 5-8 days per month and occasional weekend commitments.

Daiichi Sankyo, Inc.

is an equal opportunity/affirmative action employer.

Qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

Salary Range: USD$180.880,00
- USD$271.320,00 Download Our Benefits Summary PDF
Not Specified
Import Coordinator
✦ New
Salary not disclosed
Florham Park, NJ 10 hours ago

Title: Customs Entry Writer

Schedule: Onsite

Location: Florham Park, NJ

Salary: $24 - $26 hourly


Key Responsibilities:

  • Coordinate and manage customs brokerage operations for assigned accounts to ensure timely clearance and delivery of imported shipments.
  • Process customs entries and government agency documentation to facilitate compliant import clearance.
  • Open, manage, and maintain shipment entry files in accordance with operational timelines and service standards.
  • Coordinate shipment clearance and transportation with freight forwarders, carriers, airlines, ocean terminals, and internal teams.
  • Track and monitor inbound shipments, providing updates and resolving issues affecting shipment flow.
  • Review import documentation to ensure compliance with customs regulations and other government agency requirements.
  • Maintain and update customer standard operating procedures (SOPs) and ensure adherence to client-specific processes.
  • Prepare and process customer billing and shipment reports accurately and within required timelines.
  • Coordinate final delivery logistics from ports, airports, or container freight stations to consignee locations.


Requirements:

  • 1-3 years of experience in customs brokerage, logistics, freight forwarding, or import/export operations.
  • Basic understanding of customs documentation, import processes, and regulatory compliance.
  • Strong organizational skills and attention to detail, with the ability to manage multiple shipments simultaneously.
  • Excellent verbal and written communication skills when working with customers, carriers, and internal teams.
  • Ability to multi-task and work effectively in a fast-paced environment.
  • Strong problem-solving skills to address shipment or documentation issues.
  • Ability to collaborate effectively within a team environment.
  • Bachelor’s degree preferred, or equivalent work experience.
  • Customs House Broker (CHB) license preferred but not required.


Benefits Disclosure:

• “Russell Tobin offers eligible employees comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), a 401(k)-retirement savings, life & disability insurance, an employee assistance program, identity theft protection, legal support, auto and home insurance, pet insurance, and employee discounts with some preferred vendors.”

Not Specified
Project Lead, Clinical Supply Chain
🏢 Daiichi Sankyo, Inc.
Salary not disclosed
Basking Ridge 3 days ago
At Daiichi Sankyo, we are united by a single purpose, to improve lives around the world through innovative medicines.

With a legacy of innovation since 1899, a presence in more than 30 countries, and more than 19,000 employees, we are advancing breakthrough therapies in oncology, cardiovascular disease, rare diseases, and immune disorders.

Guided by our 2030 vision to "be an innovative global healthcare company contributing to the sustainable development of society", we are shaping a healthier, more hopeful future for patients, their families, and society.

Job Summary This position is responsible for enabling the on-time delivery of clinical supplies across the DSI portfolio.

This role is primarily responsible for supporting CSO Project Management Leads by developing and updating Study Supply Plans, managing various work streams with key service providers and working with internal departments to progress clinical supply projects.

Every effort has been made to identify the essential functions of this position.

However, it in no way states or implies that these are the only duties you will be required to perform, nor is it intended to be such a listing of the skills and abilities required to do the job.

The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or is an essential function of the position.

Responsibilities Develops and updates Study Supply Plans in close communication with CSO project Management Lead Responsible for the Clinical Label Development process which includes creation of master label text, translations, and label proofs.

Manages the packaging Batch Record review and approval process with Quality Assurance and other CSO personnel.

Works closely with Quality Assurance to obtain temperature excursion disposition to update impacted inventory in IRT and other related systems.

Coordinates authorized destruction of investigational products with approved vendors and obtains required documentation.

Vendor Management –supports Person in Plant (PIP) activities when packaging operations for DSI are in-process.

Supports investigational product distribution activities at the vendor, including generation of drug orders, review of shipping documentation and obtaining approval to ship Assists in the creation of SOP’s and work instructions specific to CSO Supply Planning as requested.

Responsible for updating relevant Trial Master Files (TMF) with CSO-related documents Supports the CSO Project Mgmt Lead in executing additional operational and logistical duties as discussed and agreed to by management Qualifications Education Qualifications Bachelor's Degree Bachelor's degree in Science or related field.

Extensive experience will be considered in lieu of an advanced degree required Experience Qualifications 7 or More Years of related experience, including Project Management, Clinical Supply Management, and/or Pharmaceutical Development.

preferred Oncology experience preferred Creation of Supply Planning tools preferred Travel Requirements Ability to travel up to 10% of the time.

Overnight / single-day travel will be required to go to outsourcing vendors from time to time infrequently.

Daiichi Sankyo, Inc.

is an equal opportunity/affirmative action employer.

Qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

Salary Range: USD$116.400,00
- USD$174.600,00 Download Our Benefits Summary PDF
Not Specified
Order Processing Manager
✦ New
Salary not disclosed
Metuchen, NJ 1 day ago

About Us:

Franco Manufacturing Co., Inc. has been a leading international producer of home fashions for over 70 years. Our products include whimsical and stylish bedding, pillows, throws, towels, and accessories for popular licensed properties, including Disney, Hasbro, Nickelodeon, Warner Brothers, and many more. Franco products can be found at major mass market retailers, specialty stores, discount stores, department stores and on-line retailers.


Responsibilities:

In this highly visible position, you will manage and oversee daily order processing operations to ensure orders are entered, reviewed and released accurately and on-time. Duties include:


  1. Ensure that inventory and/or product allocation issues are addressed with Planning, Sales, Production Planning, Receiving and/or Distribution management. Ensures accuracy of order confirmation and billing.
  2. Manages the order pipeline updating ship windows and planned ship dates to give an accurate shipping forecast. Monitor order status, back orders, and exceptions. Proactively address delays or discrepancies.
  3. Manage the on-boarding of new accounts including reviewing account requirements and sales forecast. Communicate requirements with internal teams to ensure that orders can be processed by the required date.
  4. Ensures that current routing and compliance requirements are maintained for assigned customers and updates are coordinated with IT.
  5. Research compliance charge backs and provide Accounts Receivable with supporting documents to handle disputes. Work with VP Operations to develop processes to avoid re-occuring chargebacks
  6. Ensures that all necessary documents are provided to Order Processing to release and batch customer orders. Ensure that assigned ship dates are communicated and routing is set up.
  7. Regularly communicate with Sales to ensure they are aware of account and order processing issues.
  8. Coordinates with warehouse management to prepare production schedules for reworks and pallet assembly projects.
  9. Oversee the flow of customer shipping orders to warehouses in accordance with customer compliance guidelines. Establishes priorities and assists in planning work center capacity and establishing receiving priorities.
  10. Maintain NMFC freight class and SCAC codes in operating system.
  11. Coordinates with Sales, Production, and Logistics teams and implements process improvements to enhance accuracy, efficiency and customer satisfaction.



Requirements:

  • Qualified candidates must have 5+ years’ experience managing a Customer Service or Order Processing team in a high-volume consumer products environment
  • Previous experience working with major retail accounts including Walmart, Target, and/or Amazon
  • Understanding of customer routing through major retail portals
  • Experience building and calculating truck volumes and scheduling shipments
  • Hands-on experience managing customer compliance and chargeback resolution
  • Strong verbal and written communication skills
  • Highly detail-oriented with strong organizational skills
  • Computer proficiency in MS Office (Word, Excel, Email) and experience with ERP and WMS systems
  • Experience with the Blue Cherry ERP system is a plus
Not Specified
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