Information Technology Jobs in Tennessee

• Leading the Naval network warfare missions in developing tactics and procedures to realize tactical, strategic and business advantages afloat and ashore
• Driving interoperability with joint, allied and coalition partners
• Building professional excellence through education, training and certification and milestone qualifications
• Optimizing organizational effectiveness through cutting-edge technologies, knowledge management techniques and a culture of innovation
• Helping to develop and deploy information systems, command and control and space systems
• Serving as a key part of the Information Dominance Corps in its mission to gain a deep understanding of the inner workings of adversaries
• Overseeing the work of Information Systems Technicians - Enlisted Sailors (no degree required) who serve as specialists in information technology

• Serving as part of Battle Group staffs on ships at sea
• Working in C4I/Space/Surveillance on shore tours
• Serving on major Navy and joint staffs
• Serving in command of key communication and surveillance facilities around the globe

• Pursuing opportunities at institutions such as Naval Postgraduate School (NPS) or Navy War College (NWC)
• Completing Joint Professional Military Education (JPME) at one of the various service colleges

POSITION SUMMARY

The Director of Information Technology is responsible for aligning technology, data, and systems with business strategy in a large-scale electrical construction environment. This role is highly operational and service-oriented, with a strong focus on execution and communication. The Director ensures technology supports growth, improves productivity, maintains strong internal controls, and enhances the day-to-day experience for all field and office employees.

POSITION FUNCTIONS

Leadership and Organization

• Provide strategic and operational leadership to the IT and Data Analytics functions, fostering a cohesive, collaborative, and service-driven culture.
• Lead and develop managers across multiple functions within the department, aligning priorities and breaking down silos.
• Continuously assess and strengthen talent, capabilities and structure through development, upskilling, and role evaluation to build a high-performing organization.
• Grow and organize the department to be scalable, disciplined, and aligned with business needs.

Communication and Collaboration

• Serve as a trusted business partner to executive leadership and functional leaders within Service Electric Company and Quanta Services.
• Communicate clearly and effectively with technical teams, non-technical stakeholders, and field leadership.
• Bring teams together around shared goals, priorities, and execution plans.

Technology and Operations

• Ensure reliable, secure, and efficient IT operations supporting a geographically dispersed workforce of 2,000+ field employees.
• Oversee infrastructure, applications, ERP, field systems, and end-user support.
• Coordinate with Quanta Services on cybersecurity.
• Partner with business leaders to identify opportunities where technology can streamline workflows, reduce friction, and improve productivity.
• Drive the mindset of technology as a growth enabler, not overhead.

Data and Analytics

• Oversee the Data Analytics function to ensure timely, accurate, and actionable reporting utilizing various platforms.
• Champion data governance, data quality, and standardized metrics across the organization.
• Enable company leaders with insights that support operational efficiency, financial performance, and strategic decision-making.

Project and Change Management

• Lead or oversee technology and data initiatives from concept through execution working closely with leaders within Service Electric Company and Quanta Services.
• Establish disciplined project management

Public Company Standards and Compliance

• Ensure IT systems and processes support SOX compliance and strong internal controls.
• Partner closely with Finance, Internal Audit, and external auditors.
• Document, test, and continuously improve IT controls and processes.
• Maintain appropriate security, access controls, and segregation of duties.

EDUCATION AND EXPERIENCE REQUIREMENTS

• 10+ years of progressive IT leadership experience, including managing supervisory employees, required.
• Experience in a public company environment, with direct exposure to SOX and internal controls, required.
• Proven ability to lead operationally focused IT organizations, required.
• Strong background overseeing enterprise systems, infrastructure, and analytics, required.
• Demonstrated success leading cross-functional projects and driving change, required.
• Experience in construction, engineering, or industrial services, preferred.
• Exposure to ERP systems and field workforce technologies, preferred.
• Formal project management experience or certification, preferred.
• Experience scaling IT organizations in growing companies, preferred.

KNOWLEDGE, SKILLS, AND ABILITIES

• Exceptional verbal and written communication skills and ability to align executives, managers, and frontline employees
• Exceptional organization skills with a strong attention to detail.
• Excellent analytical and problem-solving skills.
• Exceptional interpersonal and customer service skills.
• Strong project management skills, capable of handling multiple projects concurrently with good time management.
• Ability to build and foster relationships with team members.
• Ability to maintain confidentiality.
• Ability to conducts self in an appropriate manner as a representative of SEC, working effectively in a diverse work environment.

DIRECT REPORTS: Yes

LICENSES AND CERTIFICATIONS: A valid driver’s license

TRAVEL REQUIRED: Minimum

WORKING ENVIRONMENT/PHYSICAL REQUIREMENT: This position will work in a normal office setting, but will be required to travel to and visit other SEC offices and work sites.

NOTE: This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. Duties, responsibilities, working conditions, physical demands, and activities may change or new ones many be assigned at any time with or without notice.

Service Electric Company provides Equal Employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

IDR is seeking a Senior Enterprise Project Manager to join one of our top clients for an opportunity in Gallatin, Tennessee. This role is ideal for a strategic leader experienced in driving complex enterprise initiatives within a dynamic organization, particularly in a technology-driven environment. The company operates within the industrial services sector, focusing on large-scale project delivery and process improvements with an emphasis on innovation and integration.

Position Overview for the Senior Enterprise Project Manager:

• Leads and executes medium to large-scale projects that span multiple departments, ensuring successful delivery aligned with organizational standards and goals.
• Manages the full project lifecycle from initial concept through implementation, coordinating cross-functional teams and stakeholders.
• Develops and maintains comprehensive project documentation, including charters, plans, and executive updates to ensure clarity and transparency.
• Facilitates vendor management, including defining needs, negotiating expectations, and ensuring delivery targets are met within budget and schedule.
• Proactively assesses risks, issues, and dependencies, implementing mitigation strategies to address challenges and keep projects on track.

Requirements for the Senior Enterprise Project Manager:

• 10 years of experience leading medium and large projects, with a strong background in technical integration and transformation initiatives.
• Proficiency in both Agile (Scrum) and Waterfall project management methodologies.
• Exceptional written, verbal, and presentation skills, with experience working directly with executive leadership.
• Bachelor's degree in Information Technology, Business, or a related field; equivalent experience considered.
• Strong command of Microsoft Office suite and familiarity with project management tools such as Smartsheet, Lucid, and JIRA preferred but not required.

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization.

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success.
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.

• 
  
• Day To Day
  
  
  • 
    
  • Defines customer needs in technical and business contexts.
    
  • Ensure the proposed technical and business solutions meet the customers' objectives for the work effort.
    
  • Provide guidance with planning and prioritization of business support-related activities.
    
  
  
  
• Defines customer needs in technical and business contexts.
  
• Ensure the proposed technical and business solutions meet the customer's objectives for the work effort.
  
• Provide guidance with planning and prioritization of business support-related activities.
  
• 30% Elicit and document user requirements to meet a business objective.
  
• Identify and validate requirements and organize the information into a logical document that is understood by the customer and Information Systems.
  
• 25% Guide both technical and customer departments in the development of the systems that support the business solution.
  
• 10% Facilitate the transfer of knowledge about the direction of the business units to others who support them.
  
• 10% Ensure the accurate deployment of solutions through review of problem logs, assisting with test plans and test matrices, and other analysis activities.
  
• 10% Provide input on the business direction for system changes.
  
• 10% Validate the business need for solutions to business problems and process improvements.
  
• 5% Assist in the development and documentation of training materials. Mentor or train less experienced staff.
  

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• IT Business Analysis Healthcare experience.
  
• Proficiency in Visio and Excel.
  
• Agile and Waterfall methodology.
  
• Direct experience in Healthcare, Medicare/Medicaid in related BSA role
  
• Candidate should have one of the following certifications active from an accredited organization: CSPO, A-CSPO, PMI-ACP, CSP-PO.
  
• Candidate will need good job duration as the end goal is to convert the right candidate.
  
• Demonstrated understanding of concepts of the supported business unit.
  
• Basic knowledge of standard industry practices.
  
• Demonstrated knowledge of procedures for the business unit.
  
• Able to communicate effectively with technical and non-technical audiences, including the ability to express complex technical and business concepts to all management levels, peers, and the business units.
  
• Strong teamwork and interpersonal skills.
  
• Understands how IT affects an organization and is able to link it to business processes.
  
• Excellent analytical skills.
  
• Good conceptual skills.
  
• Able to read and comment on test plans and test matrices, project plans, and scope and design documents.
  

• 
  
• Microsoft Office.
  

• 
  
• SAFe Scaled Agile Certification.
  
• CBAP and/or demonstrated continuous learning in the Business Analysis profession.
  

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• Work Environment: Fast-paced, high demand environment.
  
• Work is frequently performed against mandated deadlines.
  
• Knowledge of when and what to delegate is essential in order to balance multiple high-priority tasks.
  
• Fast paced, multi-platformed environment which may require action and response 24X7 to support the technical business needs of the customer
  

• 
  
• Demonstrated understanding of concepts of the supported business unit.
  
• Basic knowledge of standard industry practices.
  
• Demonstrated knowledge of procedures for the business unit.
  
• Able to communicate effectively with technical and non-technical audiences, including the ability to express complex technical and business concepts to all management levels, peers, and the business units.
  
• Strong teamwork and interpersonal skills.
  
• Understands how IT affects an organization and is able to link it to business processes.
  
• Excellent analytical skills. Good conceptual skills.
  
• Able to read and comment on test plans and test matrices, project plans, and scope and design documents.
  

• 
  
• Conceptual understanding of project management techniques.
  
• Able to influence and negotiate solutions to business problems.
  

• 
  
• Visio, MS Project or similar software, data mining using DB2, SQL, and/or other tools.
  

Description

Equipment going end of life and client needs someone who will be responsible for supervising installs including arranging remote hands, and configure and ship switches.

Skills

Network engineering, Ccna, Cisco switches

Top Skills Details

Network engineering,Ccna

Additional Skills & Qualifications

Must be able to work independently and with limited oversight

This is a Contract position based out of Knoxville, TN.

The pay range for this position is $40.00 - $45.00/hr.

Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

This is a fully onsite position in Knoxville,TN.

This position is anticipated to close on Mar 26, 2026.

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at .

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

The Experience: 

Are you someone who finds their purpose in helping others? Do you love connecting with other people? We’re looking for people who’d like to turn it into a meaningful career. As a Café Ambassador, you’re at the heart of the Capital One community. You’ll introduce café goers and customers to our best-in-class services, create memorable experiences and drive brand awareness at our Cafés. Every day is an opportunity for you to introduce people to Capital One. It’s a place where we move dreams forward, a chance for you to help make financial freedom a reality for everyone in our community. 

But while great customer service is where it starts, development means everything. Here, you’ll find yourself working alongside a team of supportive, caring people. Your own kind of community, where you can learn and grow with opportunities to move within the company. 

The Benefits: 

At Capital One, you join a complete benefits program. Our unique benefits and enrollment programs are designed to help you be your happiest, healthiest self. It’s backed by our belief that great work doesn’t mean sacrificing your well being. It’s part of our mission to set the standard for personal flexibility, so you can grow here and at home. 

Here’s what we are looking for in you: 

Are you an outgoing, self-driven individual who thrives on building connections and having meaningful conversations with people? Do you value strong teamwork, problem-solving, and creating thoughtful customer experiences? This could be the perfect role for you! 

Responsibilities: 

? Bring the Café experience and our brand to life by helping to create an inclusive environment where all customers and team members feel welcome 

? Proactively engage with customers and the community in all areas of the Café whether you’re helping people with tech challenges, showing off our cool services and products, or having deeper conversations about their financial journeys 

? Guide customers through goal setting by meeting them where they are and advocating for better financial literacy through discovery and Capital One resources 

? Be a team player and work with an energized team of Ambassadors helping to inspire teammates as they inspire you  

? Stay curious, adaptable and have a desire to learn and grow through self development 

? Continually learn new digital and technical skills 

? Partner with local businesses, nonprofits, charities, and the Engagement team to plan events both inside and outside of the Café 

? Volunteer within the community and be an advocate for financial literacy      

Basic Qualifications:

- High School Diploma, GED, or Equivalent Certification 

- At least 1 year of Retail, Sales or Customer Service experience 

Preferred Qualifications: 

- Associate’s degree 

- 2+ years of Retail or Customer-facing experience 

- Proficient in G-Suite 

- Strong written and oral communication skills 

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-8 or via email at All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to

Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.

Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

Border Patrol Agent (BPA) – in the Federal Security and Public Safety Sector Experienced (GL-9 GS-11)

SAME MISSION, NEW DRIVE!

You love protecting your community and doing your part to keep our nation safe. But maybe you're looking for a change of scenery?

USBP is hiring immediately for full-time, career positions, where your prior law enforcement officer (LEO) experience may qualify you for higher-graded Border Patrol Agent (BPA) opportunities. Continue making a difference with the nation's premier federal agency charged with securing our borders and protecting our country.

Whether you gained this experience as part of a military police unit or as a member of a state or local law enforcement organization, you have an opportunity to work with highly trained professionals whose camaraderie, pride, and purpose are hallmarks of their daily mission.

Check out the duties and responsibilities section below, along with the qualifications section to see if you are eligible. Now is the time to make your move, along with excellent base pay, location pay, exceptional benefits, and job stability, USBP is offering up to $60,000 in additional incentives to newly appointed Agents (see details below).

DON'T FORGET TO CHECK OUT THE INCENTIVES – SEE SALARY SECTION BELOW

IMPORTANT NOTICE: Duty assignments available at the time of offer may include the Southwest Border, including prioritized locations.

U.S. Border Patrol determines duty assignments at the time of offer based on operational needs, which may or may not align with candidates' first-choice preferences. Relocation may be required.

U.S. Customs and Border Protection (CBP) is hiring immediately for these full-time, career Law Enforcement Officer (LEO) opportunities.

Salary and Benefits:

Salary for newly appointed law enforcement Border Patrol Agents varies from:

Base Salary: GL-9/GS-11, $63,148 - $120,145 per year
Locality Pay: Varies by duty location.
Overtime Pay: Up to 25%

Duty location impacts pay rates; locality pay for federal law enforcement is higher in some locations than others. A fully trained BPA may be eligible for up to an additional 25% of base pay per the BPA Pay Reform Act of 2014. This is a career ladder position with a grade level progression from GL-9 to GS-11 to GS-12. You will be eligible for a promotion to the next higher grade level (without re-applying) once you successfully complete 52 weeks in the lower grade level.

All Border Patrol Agents may select from an array of federal employment benefits that include health and insurance plans, a generous annual and sick leave program, and participation in the Thrift Savings Plan, a retirement plan that is similar to traditional and ROTH 401(k) offerings.

*Recruitment Incentive* Newly appointed Border Patrol Agents (as defined in 5 CFR 575.102) will be offered up to a $20,000 incentive. The first $10,000 will be paid upon successful completion of the Border Patrol Academy, with the remaining $10,000 awarded for accepting a prioritized location. Prioritized locations include Sierra Blanca, TX; Presidio, TX; Sanderson, TX; Comstock, TX; Lordsburg, NM; Freer, TX; Hebbronville, TX; Ajo, AZ.

*Retention Incentive* Newly appointed Border Patrol Agents may also qualify for up to $40,000 in additional incentives distributed over their first four years.

Duty Locations: You will be asked to select your preferred location for one of the following mission critical locations:

• Big Bend Sector Stations - *Presidio, Van Horn, *Sanderson, Alpine, *Sierra Blanca, Marfa
• Buffalo Sector Stations - Wellesley Island
• Del Rio Sector Stations - Del Rio, Brackettville, *Comstock, Eagle Pass North, Eagle Pass South, Carrizo Springs, Uvalde
• El Paso Sector Stations - Alamogordo, Clint, Deming, El Paso, Fort Hancock, Las Cruces, *Lordsburg, Santa Teresa, Ysleta
• El Centro Sector Stations - El Centro, Indio, Calexico
• Grand Forks Sector Stations - Pembina
• Havre Sector Stations - Havre, Malta, Plentywood, Scobey, Sweetgrass
• Houlton Sector Stations - Calais, Fort Fairfield, Jackman, Rangeley, Van Buren
• Laredo Sector Stations - Laredo South, Cotulla, *Hebbronville, Laredo West, *Freer, Laredo North, Zapata
• Rio Grande Valley Sector Stations - Rio Grande City, Fort Brown, McAllen, Brownsville, Falfurrias, Weslaco, Kingsville, Harlingen
• San Diego Sector Stations - Boulevard, Brownfield, Campo, Chula Vista, Imperial Beach, Murrieta, San Clemente
• Spokane Sector Stations - Colville, Curlew, Metaline Falls, Oroville
• Swanton Sector Stations - Beecher Falls, Burke, Champlain, Newport, Richford
• Tucson Sector Stations - *Ajo, Tucson, Nogales, Douglas, Brian A Terry, Sonoita, Casa Grande, Three Points Substation, Willcox
• Yuma Sector Stations - Blythe, Yuma, Wellton

Duties and Responsibilities:

As a BPA, you will be part of our 60,000+ workforce that strives to protect the American people by safeguarding our borders, deterring illicit activity, and enhancing the nation's economic prosperity. Being a BPA makes you a valuable member of the Federal Law Enforcement Officer (LEO) profession.

Typical assignments include:

• Detecting and questioning people suspected of violating immigration and customs laws and inspecting documents and possessions to determine citizenship or violations.
• Preventing and apprehending aliens and smugglers of aliens at or near the borders by maintaining surveillance from covert positions to include using infrared scopes during night operations.
• Interpreting and following tracks, marks, and other physical evidence of illegal entry of persons or contraband.
• Performing farm checks, building checks, traffic checks, city patrols, and transportation checks.
• Patrolling the international boundary and coastal waterways using a variety of government assets such as vehicles, horses, vessels, watercraft, off-road vehicles, ATVs, snowmobiles, and motorcycles for the accomplishment of the USBP Mission.

Qualifications:

GL-9: You qualify for the GL-9 grade level if you possess one (1) year of specialized experience, equivalent to at least the next lower grade level, performing duties such as:

• Performing physical searches of detained individuals, their vehicles, and their immediate surroundings for weapons, contraband, currency, and other evidence.
• Apprehending, physically restraining, or working with law enforcement officials to identify or apprehend violators of state, federal, or immigration laws.
• Proficient in the use of firearms, preparing investigative reports, serving court orders (e.g., warrants, subpoenas, etc.), and gathering evidence for criminal cases prosecuted through the court system.

If you have previous or current law enforcement or military law enforcement experience, you may qualify at the GS-11 grade level.

GS-11: You qualify for the GS-11 grade level if you possess one year of specialized experience equivalent to at least the next lower grade level, with the authority granted by the state or government to enforce laws, make arrests, and investigate crimes, performing primary duties in an official law enforcement capacity such as:

• Utilizing intelligence information to track illegal operations, criminal activity, threats to our nation, and/or contraband while serving as a state, federal, or military law enforcement official.
• Leading investigations of fraud, contraband, criminal activity, threats to our nation, and/or illegal operations to determine sources and patterns while serving as a state, federal, or military law enforcement official.
• Apprehending violators of state, federal, or immigration laws by utilizing various forms of complex technology that include surveillance, detection, situation awareness systems, and/or communications equipment.

The above experience will be applied in connection with the following: Make arrests and exercise sound judgment in the use of firearms; deal effectively with people in a courteous manner in connection with law enforcement matters; analyze information rapidly and make prompt decisions; or develop and maintain contact with a network of informants.

There are no education substitutions for the GL-9 or GS-11 grade-level Border Patrol Agent opportunities.

Other Requirements:

Citizenship: You must be a U.S. Citizen to apply for this position.

Residency: You must have had primary U.S. residency (including protectorates as declared under international law) for at least three of the last five years.

Age Restriction: In accordance with Public Law 100-238, this position is covered under law enforcement retirement provisions. Candidates must be referred for selection to the Border Patrol Agent position before reaching their 40th birthday in accordance with Department of Homeland Security Directive 251-03. The age restriction may not apply if you are currently serving or have previously served in a federal civilian law enforcement (non-military) position covered by Title 5 U.S.C. 8336(c) or Title 5 U.S.C. 8412(d).

Veterans' Preference: You may also be eligible for an excepted service Veterans' Recruitment Appointment (VRA). The age restriction does not apply if you are Veterans' Preference eligible.

Formal Training: After you are hired, you will be detailed to the U.S. Border Patrol Academy in Artesia, New Mexico, for approximately six (6) months of intensive instruction in immigration and nationality laws, law enforcement, and USBP-specific operations, driver training, physical techniques, firearms, and other courses. Border Patrol work requires the ability to speak and read Spanish, as well as English. Border Patrol Agents will be provided training to become proficient in the Spanish language at the Academy.

How to Apply:

Click the Apply button on this site. You will be linked to the CBP Talent Network registration page. For Position of Interest, select Border Patrol Agent, and then complete the pre-screening questions.

You'll then receive a link(s) to the BPA Job Opening Announcements (JOAs) on USAJOBS, the federal government's official employment site, to complete your application. Be certain to review ALL details of the job opportunity announcement and follow all instructions in the application process, including items (resume, transcripts, etc.) to submit. You will be evaluated based on your resume, supporting documents, and the BPA Entrance Exam.

If you have questions about the application process, contact a recruiter through the U.S. Border Patrol page: /s/usbp.

NOTE: As a subscriber to the CBP Talent Network, you'll receive monthly emails with information about webinars, career expos, and future opportunities with CBP.

If you are looking to make an impact on a meaningful scale, come join us as we embrace the Power of One!
 

We strive to be an employer of choice and establish a reputation for being a talent rich organization where Associates can grow their career caring for others. For over a century, we’ve served the health care needs of the people of Memphis and the Mid-South.
 

• Prepares, measures, and administers radiopharmaceuticals to detect or treat diseases using a variety of equipment.
  
• Documents care delivered in the patient’s medical record in accordance with policy and procedure for the department. Maintains records as required by regulatory agencies/boards.
  
• Performs preventative and routine maintenance and quality control procedures on equipment.
  
• Responsible for monitoring and ensuring compliance with regulatory requirements, quality standards, compliance activities, and policies and procedures.
  
• Effectively manages resources such as supplies and equipment. Plans work and completes job responsibilities in an efficient and productive manner.
  
• Ensures compliance with proper safety procedures and regulations governing the practice of nuclear medicine.
  
• Performs other job functions as assigned or requested.

• Required - Technical Degree or Diploma Nuclear Medical Technology

• Preferred - No prior work experience

• Required - BASIC LIFE SUPPORT - American Heart Association
  
• Required - Registered Technologist - Nuclear Medicine Technology - American Registry of Radiologic Technologists
• Preferred - Certified Nuclear Medicine Technologist - Nuclear Medicine Technology Certification Board

• Thorough knowledge of current theories and principles in field of nuclear medicine.
  
• Demonstrated knowledge of proper handling and administration of radioactive materials.
  
• Ability to understand and prepare complex written materials, such as instructional materials, clinical protocols, and equipment manuals.
  
• Ability to perform computerized processing of data and navigate in a windows environment.
  
• Ability to communicate radiologic and nuclear medicine technology concepts and procedures to students, patients and their families.
  
• Ability to communicate verbally with all levels of associates and management, students, patients and their families.
  
• Ability to work without close supervision and to exercise independent judgment
  
• Ability to organize multiple tasks and maintain control of own work flow.

• There are no supervisory or lead responsibilities assigned to this position.

• The physical activities of this position may include climbing, pushing, standing, hearing, walking, reaching, grasping, kneeling, stooping, and repetitive motion.
  
• Must have good balance and coordination.
  
• The physical requirements of this position are: medium work - exerting up to 50 lbs. of force occasionally and/or up to 25 lbs. of force frequently.
  
• The Associate is required to have close visual acuity including color, depth perception, and field of vision to perform an activity, such as assessing patients, preparing and analyzing data and figures; transcribing; viewing a computer terminal; or extensive reading.
  
• Frequent invasive and non-invasive patient contact.
  
• Exposure to patient body fluids as well as exposure to hazardous or poisonous materials.
  
• Ability to react quickly to emergency situations

Boasting one of the South's largest medical centers, Memphis blends a friendly community, a thriving and growing downtown, and a low cost of living. We see each day as a new opportunity to make a difference in the lives of the people in our community.

Border Patrol Agent (BPA) – in the Federal Security and Public Safety Sector Experienced (GL-9 GS-11)

SAME MISSION, NEW DRIVE!

You love protecting your community and doing your part to keep our nation safe. But maybe you’re looking for a change of scenery?

USBP is hiring immediately for full-time, career positions, where your prior law enforcement officer (LEO) experience may qualify you for higher-graded Border Patrol Agent (BPA) opportunities. Continue making a difference with the nation's premier federal agency charged with securing our borders and protecting our country.

Whether you gained this experience as part of a military police unit or as a member of a state or local law enforcement organization, you have an opportunity to work with highly trained professionals whose camaraderie, pride, and purpose are hallmarks of their daily mission.

Check out the duties and responsibilities section below, along with the qualifications section to see if you are eligible. Now is the time to make your move, along with excellent base pay, location pay, exceptional benefits, and job stability, USBP is offering up to $60,000 in additional incentives to newly appointed Agents (see details below).

DON’T FORGET TO CHECK OUT THE INCENTIVES – SEE SALARY SECTION BELOW

IMPORTANT NOTICE: Duty assignments available at the time of offer may include the Southwest Border, including prioritized locations.

U.S. Border Patrol determines duty assignments at the time of offer based on operational needs, which may or may not align with candidates’ first-choice preferences. Relocation may be required.

U.S. Customs and Border Protection (CBP) is hiring immediately for these full-time, career Law Enforcement Officer (LEO) opportunities.

Salary and Benefits:

Salary for newly appointed law enforcement Border Patrol Agents varies from:

Base Salary: GL-9/GS-11, $63,148 - $120,145 per year

Locality Pay: Varies by duty location.

Overtime Pay: Up to 25%

Duty location impacts pay rates; locality pay for federal law enforcement is higher in some locations than others. A fully trained BPA may be eligible for up to an additional 25% of base pay per the BPA Pay Reform Act of 2014. This is a career ladder position with a grade level progression from GL-9 to GS-11 to GS-12. You will be eligible for a promotion to the next higher grade level (without re-applying) once you successfully complete 52 weeks in the lower grade level.

All Border Patrol Agents may select from an array of federal employment benefits that include health and insurance plans, a generous annual and sick leave program, and participation in the Thrift Savings Plan, a retirement plan that is similar to traditional and ROTH 401(k) offerings.

*Recruitment Incentive* Newly appointed Border Patrol Agents (as defined in
5 CFR 575.102)
will be offered up to a $20,000 incentive. The first $10,000 will be paid upon successful completion of the Border Patrol Academy, with the remaining $10,000 awarded for accepting a prioritized location. Prioritized locations include Sierra Blanca, TX; Presidio, TX; Sanderson, TX; Comstock, TX; Lordsburg, NM; Freer, TX; Hebbronville, TX; Ajo, AZ.

*Retention Incentive* Newly appointed Border Patrol Agents may also qualify for up to $40,000 in additional incentives distributed over their first four years.

Duty Locations: You will be asked to select your preferred location for one of the following mission critical locations:

• 
  
• Big Bend Sector Stations - *Presidio, Van Horn, *Sanderson, Alpine, *Sierra Blanca, Marfa
  
• Buffalo Sector Stations - Wellesley Island
  
• Del Rio Sector Stations - Del Rio, Brackettville, *Comstock, Eagle Pass North, Eagle Pass South, Carrizo Springs, Uvalde
  
• El Paso Sector Stations - Alamogordo, Clint, Deming, El Paso, Fort Hancock, Las Cruces, *Lordsburg, Santa Teresa, Ysleta
  
• El Centro Sector Stations - El Centro, Indio, Calexico
  
• Grand Forks Sector Stations - Pembina
  
• Havre Sector Stations - Havre, Malta, Plentywood, Scobey, Sweetgrass
  
• Houlton Sector Stations - Calais, Fort Fairfield, Jackman, Rangeley, Van Buren
  
• Laredo Sector Stations - Laredo South, Cotulla, *Hebbronville, Laredo West, *Freer, Laredo North, Zapata
  
• Rio Grande Valley Sector Stations - Rio Grande City, Fort Brown, McAllen, Brownsville, Falfurrias, Weslaco, Kingsville, Harlingen
  
• San Diego Sector Stations - Boulevard, Brownfield, Campo, Chula Vista, Imperial Beach, Murrieta, San Clemente
  
• Spokane Sector Stations - Colville, Curlew, Metaline Falls, Oroville
  
• Swanton Sector Stations - Beecher Falls, Burke, Champlain, Newport, Richford
  
• Tucson Sector Stations - *Ajo, Tucson, Nogales, Douglas, Brian A Terry, Sonoita, Casa Grande, Three Points Substation, Willcox
  
• Yuma Sector Stations - Blythe, Yuma, Wellton
  

Duties and Responsibilities:

As a BPA, you will be part of our 60,000+ workforce that strives to protect the American people by safeguarding our borders, deterring illicit activity, and enhancing the nation’s economic prosperity. Being a BPA makes you a valuable member of the Federal Law Enforcement Officer (LEO) profession.

Typical assignments include:

• 
  
• Detecting and questioning people suspected of violating immigration and customs laws and inspecting documents and possessions to determine citizenship or violations.
  
• Preventing and apprehending aliens and smugglers of aliens at or near the borders by maintaining surveillance from covert positions to include using infrared scopes during night operations.
  
• Interpreting and following tracks, marks, and other physical evidence of illegal entry of persons or contraband.
  
• Performing farm checks, building checks, traffic checks, city patrols, and transportation checks.
  
• Patrolling the international boundary and coastal waterways using a variety of government assets such as vehicles, horses, vessels, watercraft, off-road vehicles, ATVs, snowmobiles, and motorcycles for the accomplishment of the USBP Mission.
  

Qualifications:

GL-9: You qualify for the GL-9 grade level if you possess one (1) year of specialized experience, equivalent to at least the next lower grade level, performing duties such as:

• 
  
• Performing physical searches of detained individuals, their vehicles, and their immediate surroundings for weapons, contraband, currency, and other evidence.
  
• Apprehending, physically restraining, or working with law enforcement officials to identify or apprehend violators of state, federal, or immigration laws.
  
• Proficient in the use of firearms, preparing investigative reports, serving court orders (e.g., warrants, subpoenas, etc.), and gathering evidence for criminal cases prosecuted through the court system.
  

If you have previous or current law enforcement or military law enforcement experience, you may qualify at the GS-11 grade level.

GS-11: You qualify for the GS-11 grade level if you possess one year of specialized experience equivalent to at least the next lower grade level, with the authority granted by the state or government to enforce laws, make arrests, and investigate crimes, performing primary duties in an official law enforcement capacity such as:

• 
  
• Utilizing intelligence information to track illegal operations, criminal activity, threats to our nation, and/or contraband while serving as a state, federal, or military law enforcement official.
  
• Leading investigations of fraud, contraband, criminal activity, threats to our nation, and/or illegal operations to determine sources and patterns while serving as a state, federal, or military law enforcement official.
  
• Apprehending violators of state, federal, or immigration laws by utilizing various forms of complex technology that include surveillance, detection, situation awareness systems, and/or communications equipment.
  

The above experience will be applied in connection with the following: Make arrests and exercise sound judgment in the use of firearms; deal effectively with people in a courteous manner in connection with law enforcement matters; analyze information rapidly and make prompt decisions; or develop and maintain contact with a network of informants.

There are no education substitutions for the GL-9 or GS-11 grade-level Border Patrol Agent opportunities.

Other Requirements:

Citizenship: You must be a U.S. Citizen to apply for this position.

Residency: You must have had primary U.S. residency (including protectorates as declared under international law) for at least three of the last five years.

Age Restriction: In accordance with Public Law 100-238, this position is covered under law enforcement retirement provisions. Candidates must be referred for selection to the Border Patrol Agent position before reaching their 40th birthday in accordance with Department of Homeland Security Directive 251-03. The age restriction may not apply if you are currently serving or have previously served in a federal civilian law enforcement (non-military) position covered by Title 5 U.S.C. 8336(c) or Title 5 U.S.C. 8412(d).

Veterans’ Preference: You may also be eligible for an excepted service Veterans’ Recruitment Appointment (VRA). The age restriction does not apply if you are Veterans' Preference eligible.

Formal Training: After you are hired, you will be detailed to the U.S. Border Patrol Academy in Artesia, New Mexico, for approximately six (6) months of intensive instruction in immigration and nationality laws, law enforcement, and USBP-specific operations, driver training, physical techniques, firearms, and other courses. Border Patrol work requires the ability to speak and read Spanish, as well as English. Border Patrol Agents will be provided training to become proficient in the Spanish language at the Academy.

How to Apply:

Click the Apply button on this site. You will be linked to the CBP Talent Network registration page. For Position of Interest, select Border Patrol Agent, and then complete the pre-screening questions.

You’ll then receive a link(s) to the BPA Job Opening Announcements (JOAs) on USAJOBS, the federal government’s official employment site, to complete your application. Be certain to review ALL details of the job opportunity announcement and follow all instructions in the application process, including items (resume, transcripts, etc.) to submit. You will be evaluated based on your resume, supporting documents, and the BPA Entrance Exam.

If you have questions about the application process, contact a recruiter through the U.S. Border Patrol page: /s/usbp.

NOTE: As a subscriber to the CBP Talent Network, you’ll receive monthly emails with information about webinars, career expos, and future opportunities with CBP.

If you are looking to make an impact on a meaningful scale, come join us as we embrace the Power of One!
 

We strive to be an employer of choice and establish a reputation for being a talent rich organization where Associates can grow their career caring for others. For over a century, we’ve served the health care needs of the people of Memphis and the Mid-South.
 

• Accountable for day-to-day testing activities for diagnostic imaging. Plans, coordinates, and directs testing activities, ensures reliability and availability of equipment and supplies.
  
• Supervises the work of technologists engaged in performing diagnostic imaging procedures.
  
• Recommends various personnel actions including hiring, performance appraisals, promotions, and corrective actions. Develops and implements processes through orientation, training and education to ensure that the competence of all staff members is assessed, maintained, improved and demonstrated throughout their employment.
  
• Assists with development of budgets, monitors budgets in assigned diagnostic areas, and authorizes expenditures.
  
• Implements and monitors quality control programs to ensure reliability of tests, proper function of equipment, and compliance with federal and regulatory standards. Prepares and maintains records and documentation.
  
• Plans and schedules work ensuring distribution of assignments and adequate staffing based on workload and productivity standards.
  
• Provides advanced problem solving, troubleshooting, technical assistance, and instruction in assigned areas.
  
• Responsible for compliance with regulatory requirements, inspection readiness, and procedure manual oversight.
  
• Performs other administrative functions in support of department operations, as assigned.
  
• Performs the duties of a diagnostic technologist, as needed.

• Required - Associates Degree Radiography

• Required - Imaging technologist 3-5 years
• Preferred - Supervisory or Management

• Required - BASIC LIFE SUPPORT - American Heart Association
  
• Required - Registered Radiologic Technologist - American Registry of Radiologic Technologists
• Preferred - Certified Nuclear Medicine Technologist - Nuclear Medicine Technology Certification Board
  
• Preferred - Registered Diagnostic Medical Sonographer - American Registry for Diagnostic Medical Sonography

• Demonstrated leadership skills.
  
• Ability to effectively relate and communicate with internal and external customers.
  
• Demonstrated clinical competencies in radiography imaging equipment and procedures.
  
• Strong knowledge of radiology information systems (RIS, HIS, and PACS preferred).
  
• Ability to understand and prepare complex written materials, such as business plans.
  
• Ability to effectively communicate with all levels of Associates, management, physicians and patients and their families.
  
• Ability to work without close supervision or professional guidance and to exercise independent judgment.

• Supervises the diagnostic imaging technologists in the assigned area(s).

• The physical activities of this position may include climbing, pushing, standing, hearing, walking, reaching, grasping, kneeling, stooping, and repetitive motion.
  
• Must have good balance and coordination.
  
• The physical requirements of this position are: light work - exerting up to 25 lbs. of force occasionally and/or up to 10 lbs. of force frequently.
  
• The Associate is required to have close visual acuity to perform an activity, such as preparing and analyzing data and figures; transcribing; viewing a computer terminal; or extensive reading.
  
• The conditions to which the Associate will be subject in this position: The Associate is not substantially exposed to adverse environmental conditions; job functions are typically performed under conditions such as those found in general office or administrative work.

Boasting one of the South's largest medical centers, Memphis blends a friendly community, a thriving and growing downtown, and a low cost of living. We see each day as a new opportunity to make a difference in the lives of the people in our community.

If you are looking to make an impact on a meaningful scale, come join us as we embrace the Power of One!

We strive to be an employer of choice and establish a reputation for being a talent rich organization where Associates can grow their career caring for others. For over a century, we've served the health care needs of the people of Memphis and the Mid-South.

• Performs quality radiologic procedures using appropriate technical and safety methods.
• Responsible for monitoring and ensuring compliance with regulatory requirements, quality standards, compliance activities, and policies and procedures.
• Effectively manages resources such as supplies and equipment. Plans work and completes job responsibilities in an efficient and productive manner.
• Demonstrates professional work behavior and excellent customer service routinely in all interactions.

• Required - Technical Degree or Diploma Radiology

• Preferred - No prior work experience

• Required - Registered Radiologic Technologist - American Registry of Radiologic Technologists
• Required - BASIC LIFE SUPPORT - American Heart Association

• Basic knowledge of radiographic equipment and imaging procedures.
• Ability to effectively relate and communicate with internal and external customers.
• Basic knowledge of radiology information systems (RIS, HIS, and PACS preferred).

• There are no supervisory or lead responsibilities assigned to this job, except that the incumbent may occasionally demonstrate various job responsibilities to other Associates. The incumbent will observe and instruct student technologists.

• The physical activities of this position may include climbing, pushing, standing, hearing, walking, reaching, grasping, kneeling, stooping, and repetitive motion.
• Must have good balance and coordination.
• The physical requirements of this position are: medium work - exerting up to 50 lbs. of force occasionally and/or up to 25 lbs. of force frequently.
• The Associate is required to have close visual acuity including color, depth perception, and field of vision to perform an activity, such as assessing patients, preparing and analyzing data and figures; transcribing; viewing a computer terminal; or extensive reading.
• Frequent invasive and non-invasive patient contact.
• Exposure to patient body fluids as well as exposure to hazardous or poisonous materials.
• Ability to react quickly to emergency situations.

Boasting one of the South's largest medical centers, Memphis blends a friendly community, a thriving and growing downtown, and a low cost of living. We see each day as a new opportunity to make a difference in the lives of the people in our community.

Join us as a Senior, AI Workplace Transformation Consultant

You’ll play a pivotal role in delivering successful organisational change, backed by experience and knowledge of PROSCI, Kotter or other change frameworks, while also helping clients unlock the full potential of Microsoft 365, Copilot, Copilot Studio, Viva and more. You’ll develop and implement advanced change management strategies; drive people change and enablement and ensure that new solutions are adopted smoothly and deliver measurable value.

You’ll be a self-starting, adaptable, and energetic individual who thrives in fast-paced environments. You’ll bring strong experience in consultative client engagements, be open to challenge and feedback, and feel confident constructively challenging clients to ensure the best outcomes for everyone involved. A growth mindset is essential, along with a clear expectation that you’ll actively contribute to the continuous improvement of Changing Social.

Location: Nashville Tennessee / Remote Time zone: Eastern or Central preferred

Key Responsibilities:

Change Management Strategy

• Lead the design and execution of advanced change management strategies for clients adopting Microsoft 365 and Copilot solutions.
• Apply proven methodologies to build adoption plans, communications, and training tailored to diverse audiences.
• Ensure all change activities align with client business goals and deliver measurable outcomes.

Stakeholder Engagement

• Lead stakeholder mapping, engagement planning, and delivery of sessions to secure buy-in at all levels.
• Advocate, support, coach and mentor senior leaders in the importance and necessity of change.
• Build strong, trusted relationships with client sponsors, technical leads, and end users.
• Facilitate workshops and feedback sessions to ensure adoption challenges are addressed proactively.

Adoption Metrics, Reporting & Value Realisation

• Develop and implement measurement frameworks to track adoption, usage, and ROI of Copilot and other Microsoft solutions.
• Use reporting tools to monitor project effectiveness and recommend data-driven improvements.
• Communicate adoption progress and value realisation to key stakeholders and sponsors.

Microsoft 365, Copilot, Copilot Studio & AI Agents

• Understand, identify, scope and support the elements of the M365 Modern Workplace Applications that are of direct impact to the clients needs.
• Be well versed in the identification of business workflows and processes. Capable in crafting new ways of working that utilise the M365 platform and drive real world ROI.
• Deliver Copilot projects and custom conversational AI agents to meet client needs.
• Advise clients on best practices for creating and managing AI-powered solutions that enhance workflows and productivity.
• Translate functionality into clear guidance for end users, ensuring solutions are user-friendly and deliver on their promise.
• Collaborate closely with technical teams and developers to align AI deployments with user needs and organisational policies.

Product & AI Knowledge

• Leverage deep understanding of our solutions to assess client needs and recommend the most suitable products or agents that deliver optimal value and outcomes.
• Maintain up-to-date knowledge of Microsoft 365, Copilot for Microsoft 365, Copilot Studio, and broader M365 modern work platform
• Deliver client training sessions, Q&A drop-ins, and knowledge-sharing to embed new ways of working.
• Keep up to date of Microsoft’s AI roadmap to guide clients on upcoming features and capabilities.

Client Relationship Management & Pre-Sales

• Build and maintain long-term client relationships.
• Embed as a trusted advisor who can spot business benefits for our clients and build proposals and services to support those needs both commercially and via delivery.
• Support the sales team in scoping client needs, delivering demos, and showcasing our Copilot capabilities.
• Contribute to proposals and presentations, bringing both change management and technical expertise.

Qualifications

Education:

• Bachelor or masters degree in Business, Organisational Development, Information Technology, Anthropology or a related field is preferred but not essential.

Experience:

• 5+ years of experience in adoption and change management, with at least some exposure to configuring or supporting Microsoft 365 solutions.
• Hands-on experience working with Microsoft 365 products, Copilot Studio, Power Virtual Agents, or similar conversational AI tools is highly desirable.

Certifications:

• Relevant change management certification (e.g. PROSCI) required. Or significant proven track record and specific detailed knowledge of change frameworks.
• Desirable: Microsoft Certified: Power Platform Functional Consultant Associate (PL-200), Power Platform Solution Architect Expert (PL-600), or equivalent Copilot Studio certifications.

Skills

• Advanced knowledge of change management tools and methodologies.
• Strong analytical, problem-solving, and decision-making skills.
• Ability to communicate complex technical ideas clearly to non-technical audiences.
• Excellent stakeholder engagement and client relationship management skills.
• Confident in facilitating workshops and training sessions.
• Proactive, curious, and adaptable mindset with a passion for emerging AI capabilities.

Core Competencies

• Knowledge & Experience: Advanced knowledge of Microsoft 365, Copilot Studio, and change management best practices. Mentor colleagues and leads client training.
• Business Impact: Leads complex projects, drives measurable adoption, and supports business development.
• People & Team Management: Coaches junior team members, resolves issues, and drives collaboration.
• Communication & Influence: Communicates effectively with clients and internal teams, translating between technical and non-technical contexts.
• Problem Solving & Innovation: Designs creative solutions for adoption challenges, drives continuous improvement, and keeps up to date with the AI landscape.

Why Join Changing Social?

We are an equal opportunity employer, celebrating diversity and committed to creating an inclusive environment for all employees. We are on an exciting journey of growth that offers huge potential for ambitious and likeminded people. Changing Social has ambitious plans for the future. We aim to expand our team substantially in the coming years, having grown 58% over the past 12 months, with growth plans to hit a head count of 200 over the next three to five years.

Our culture is built on the values of Lovability, Openness, Versatility, and Enthusiasm. We thrive on creativity, embrace diversity, and are passionate about delivering exceptional service. As a rapidly growing company with a global footprint and a head office in the UK, we cater to an international audience while maintaining a localised approach where necessary.

Benefits:

• Annual Leave: 23 days of annual leave per calendar year, excluding Public Holidays, with an additional day for each year of employment up to a maximum of 5 days.
• Additional Leave: Gain an additional day of leave for each year of service, up to a maximum of 5 days.
• Annual Leave Carry Over: Carry over up to 5 days of unused annual leave to the next year.
• Festive Period: Business closure for a week during the festive period in December.
• Public Holidays: Flexibility to work over public holidays if desired or required, with time taken back on a subsequent day.
• Pension Scheme: 2% 401k employer contribution, 5% employee contribution.
• Flexible Working: Manage your own time to improve work-life balance and facilitate managing international time zones.

Additional Benefits:

Health and Wellbeing:

• US Health, Vision and Dental Plan
• My Mind Pal Wellbeing App

Financial Security:

• Bravo Perks: Points schemes and vouchers.
• Bravo Hub: Access to discount codes.
• Financial Wellbeing Tools: Budget planners, money-saving tools, and financial education resources.

Personal Development:

• Paid Microsoft Training and Certifications: Enhance your professional skills with company-sponsored training.

More about Changing Social

Our culture is built on the values of Lovability, Openness, Versatility, and Enthusiasm. We thrive on creativity, embrace diversity, and are passionate about delivering exceptional service. As a rapidly growing company with a global footprint and a head office in the UK, we cater to an international audience while maintaining a localised approach. Our POP values Preparation, Ownership, and Pride are the behaviours that underpin our high-performance culture. They’re how we turn our values into action, every day.

Hi,

Product Marketing Specialist

On-site Location Address: 500 11th Ave North Ste 700, Nashville 37203

Shift: M-F 8am-5pm

12 Months

JOB SUMMARY (Primary purpose of the position.)

The foundation of the Client model is a patient-focused mission, led by experienced clinical leaders and member advisory boards who conduct a rigorous product vetting and approval process. This industry-differentiating process drives all procurement activities and decisions, ensuring that member requirements are addressed and that there will be a strong commitment to on-contract purchasing. Client Purchasing Group (HPG) IT is a Division of HCA Information Technology & Services that is responsible for designing, developing, and deploying products to internal business units with HPG. The Division is also charged with developing and deploying products externally to Client customers.

The Product Marketing Specialist is responsible for developing and implementing marketing strategies, key messages, marketing vehicles, brand management, and go-to-market plans for new products and product enhancements created for Client members. The employee will work closely with Product Management, Account Teams and business leaders throughout Client.

The Product Marketing Specialist should demonstrate a solid understanding of the target market, competitors, and customer needs and be able to contribute to strategic and tactical decision-making processes. This role with support the strategic planning process with input from customer feedback and market intelligence on Client’s differentiators, competitive advantages, and growth opportunities.

This role should practice attentive listening and display executive presence as they will be frequently meeting with senior-level business management and presenting to large groups, including customers. The Product Marketing Specialist should perform all duties with a focus on quality of work, attention to detail and a high level of self-management and self-awareness. Reports to the Director, Product Management.

GENERAL RESPONSIBILITIES :

• Market intelligence—be the expert on our members and prospects: who they are, what problems they face, and what outcomes they’re trying to achieve.
• Competitive landscape—be an expert on our competition: who they are, how they are positioned and how our products compare.
• Understand which competitor products our customers use, why, and develop recommendations for recapturing that market share
• Collaborate with product management and marketing communications to develop product positioning, branding, and messaging that resonate with our member personas.
• Develop a deep understanding for how our members utilize our products to support their business objectives, and how our members make buying decisions related to our products, including the who, what, when and why. Then, drive changes to our sales and marketing processes based upon what you learn.
• Act as the primary thought leader for our products.
• Understand and support our sales channels; train them on the problems we solve for our members; develop internal tools and external collateral and teach them how and when to use it, e.g., FAQs, pitch decks and sales collateral.
• Develop a marketing plan for our products in conjunction with our product management, marketing, and account teams.
• Work with Account Management to create and maintain marketing content to educate the team on HealthTrust products to support their accounts, and ensure our customers understand the value our products provide to them.
• Assess the effectiveness of the marketing programs for our products on an ongoing basis, and report back to the business and product leads on required changes.
• Plan the launches of net-new products and releases of existing products, and manage the cross-functional implementation of the plan.
• Collaborate with product leaders to understand product usage metrics, accelerators and/or barriers to adoption, and ensure these insights are utilized to inform updates to sales, marketing, and product collateral

OTHER/SPECIAL QUALIFICATIONS

• 5+ years of product marketing experience with at least 1 year of experience in a market-facing role (e.g. delivering presentations to customers and prospects, conducting competitor analysis and market research)
• Proficient in productivity applications such as Microsoft Office, Project or Basecamp.
• Comfortable using collaboration and CRM tools such as Slack and Salesforce.
• Familiar with marketing automation tools such as Marketo, Pardot and Omniture, and Google Analytics.
• Power user of networking tools such as LinkedIn, Twitter, Facebook and Instagram.
• Exceptional ROI-tracking skills, able to prove what is –or isn’t—working
• Must be a strong public speaker, comfortable in front of large, senior groups, and a solid writer.
• Excellent people and management skills to interact with staff, colleagues, cross-functional teams and third parties. Team player!
• Bachelor’s degree in business or marketing; MBA a plus.
• Healthcare experience a plus.
• Pragmatic Institute Certified (PMC) III or higher preferred.

Summary:

The Data Analyst is a key member of the IT department, responsible for delivering accurate, actionable insights through data reporting and analysis. This role focuses on developing and maintaining Power BI reports, ensuring data accuracy, and supporting reporting needs using SQL. The position embraces the use of AI-enabled tools to enhance productivity, improve analysis, and support more efficient reporting workflows. The ideal candidate has a strong foundation in information technology, excellent organizational skills, and the ability to work independently while managing priorities in a fast-paced environment.

Key Responsibilities:

· Partner with business users and department stakeholders to gather reporting needs and translate them into clear Power BI reports and dashboards

· Build, maintain, and update Power BI reports using existing datasets and models, ensuring reports are accurate and easy to use

· Write and maintain basic SQL queries against SQL Server to support reporting, validate data, and investigate discrepancies

· Review report outputs with stakeholders to confirm accuracy, explain results, and make iterative improvements

· Assist with light automation using Power Automate (e.g., report notifications, scheduled emails, simple workflows tied to reporting)

Qualifications:

· Associate or Bachelor’s degree in Information Systems, Information Technology, Data Management, Analytics, or a related field

· Hands-on experience with Power BI (academic projects, internships, or 1–2 years professional experience acceptable)

· Working knowledge of SQL and relational databases (SELECT statements, JOINs, filtering, aggregations)

· Strong attention to detail with an emphasis on data accuracy and validation

· Ability to communicate clearly with both technical and non-technical users

· Willingness to learn internal systems, data sources, and reporting standards

· Exposure to Power Automate or other Power Platform tools is a plus, but not required

Candidates who accept an offer of employment must successfully complete a pre-employment physical examination. This examination is conducted by a certified medical professional to ensure the candidate is physically capable of safely performing the essential duties of the position.

Completion and clearance of the physical are mandatory steps in the hiring process.