Information Technology Jobs in Charlotte Nc Flexible

Are You?

• An intrapreneur at heart, ready to take ownership of a high growth portfolio?

• Passionate about using AI and emerging technology to disrupt traditional field service and aftermarket models and drive efficiency?

• Thrilled about working for a global industry leader in its mission to shape the future for clean air?

At Nederman, our mission is to protect people, planet, and production from harmful effects of industrial processes. By doing that, we contribute to efficient production, environmental benefits, and safer workplaces. Clean air is a cornerstone of sustainable production. As a vital part of our Aftermarket & Service business, you will do more than just manage a portfolio, you will ensure the longevity and efficiency of the systems that keep workplaces safe. Join us and be empowered to make a direct, tangible impact on customer satisfaction, operational efficiency, and global environmental performance.

The Aftermarket Product & Service Technology Manager has a dual mandate: to manage the lifecycle of our aftermarket commercial offerings and to serve as the lead for Service Technology. You will be responsible for bridging the gap between what we sell (the aftermarket product) and how we deliver it (the service technology), ensuring the aftermarket team has the digital tools required to deliver a profitable, high-quality customer experience. The ideal candidate combines a vision for the future of field service and aftermarket with the grit to build it. You see the potential of AI, and technology in general, to solve complex problems and are eager to roll up your sleeves and lead a commercial and digital transformation.

Main Tasks and Responsibilities:

• Manage the entire lifecycle of Nederman’s aftermarket offerings, including spare parts, maintenance programs, retrofits, and subscription-based digital services. Generate and maintain spare parts lists for collectors, ancillary equipment (fans, conveyors, spark detection and extinguishing equipment), and configured solution projects.

• Develop value-based and strategic pricing for parts and labor. Monitor margins and adjust pricing models to ensure competitiveness and profitability.

• Create aftermarket sales enablement tools (spare part brochures, playbooks, ROI calculators, customer specific spare part documentation) and train the aftermarket sales team on aftermarket value propositions.

• Analyze installed base data and competitor activities to identify gaps in our portfolio and opportunities for new revenue streams.

• Oversee the selection, implementation, and continuous optimization of the service technology stack, including Field Service Management (FSM) software, mobile field apps, and dispatching/mapping tools.

• Ensure field technicians are equipped with user-friendly mobile solutions for time entry, work order management, and digital checklist.

• Drive the adoption of digital tools across the service organization. Conduct training sessions to ensure aftermarket team is proficient in software and mobile apps.

• Gather feedback from all stakeholders to continuously improve the usability of mobile apps and software ensuring technology is an enabler and not a bottleneck.

• Act as the guardian of service data quality, ensuring that asset history and service records are accurately captured within the ERP, CRM, and Asset/Installed Base Directory.

• Support the management of aftermarket product data (pricing and descriptions) within the corporate e-commerce tool. Drive adoption and develop strategies to transition customers and distributors towards self-service digital ordering to improve ease of doing business.

• Collaborate closely with Global Product Management, and Project Engineering to develop and maintain product user manuals and maintenance guidelines for all product offerings.

• Collaborate closely with Marketing to support Aftermarket’s messaging at Trade Shows and to coordinate promotional campaigns and newsletter content.

Qualifications Your Experience & Education

• Bachelor’s degree in Engineering, Information Technology, or Business Administration. MBA is highly desirable.

• 5+ years of experience in Product Management, Aftermarket Service, or Service Operations, preferably within an industrial manufacturing or engineering environment.

• Demonstrated experience selecting, implementing, or optimizing digital service tools (FSM, digital forms or other service-related mobile apps).

Your Skills & Traits:

• Takes extreme ownership; operates with the drive and resourcefulness of a business owner.

• Ability to see how technology impacts the bottom line.

• Strong mechanical aptitude and the ability to understand technical drawings, product specifications, and bill of materials (BOMs).

• Skilled at guiding teams through technological changes and new software adoption.

• Strong commitment and desire to use technology to improve the speed and quality of service delivery for the customer.

• Exceptional attention to detail and organizational skills.

• Ability to work collaboratively across different departments, including Sales, Marketing, Engineering, and Product Management.

• Proactive, problem-solving mindset with a strong commitment to customer satisfaction.

• Good interpersonal skills and decision making ability.

• Self-motivated, proactive, and comfortable managing multiple priorities in a fast-paced environment.

• Proficient computer skills including CRM, ERP Systems, e-mail, Excel, Pivot Tables, PowerPoint, and Word

Location Position is located in Charlotte, NC, Expected travel

Bringing smiles is what we do at TTEC...

for you and the customer.

As a VP, Client Success working remotely or at our principal place of business in Austin, Texas, you'll be a part of bringing humanity to business.

ExperienceTTEC What You'll be Doing Reporting to the Technology, Media, & Communications (TMC) Portfolio Leader, this experienced executive will lead a specialized client portfolio across technology clients representing the TTEC Engage solution set.

The VP will nurture relationships with our clients to grow a profitable book of business leveraging your passion for – and in depth understanding of the modern customer experience landscape, deep expertise in operational excellence, and building client relationships.

As a client success executive, you should stay up to date on market trends impacting your clients' industries and work to understand and anticipate their business needs to position TTEC as a value-add strategic partner to best support their objectives.

To be successful in this role, you will ensure alignment between our organization's objectives and each client's needs to maintain and deliver profitable growth in your portfolio.

You will be responsible for orchestrating TTEC teams and individuals from marketing, sales, offers and solutioning, and delivery to successfully serve clients and grow your book of business profitably.

During a Typical Day, You'll Act as a visionary for your client portfolio with an in-depth understanding of CX delivery and technology-enabled solutions.

Have full P&L responsibility and for meeting/exceeding annual financial goals while making progress on longer-term financial performance.

Lead the development of the short and long-term business strategy to include expanded digitized offerings, geo expansion and solutions that align with your clients' business needs and market trends.

Work hand in hand with offering, solutioning and delivery teams to deliver on the strategies.

Review existing client relationships to ensure best practices are in place for client management, retention, and to position us for growth Create strategy for business growth and oversight of current business within the portfolio including achieving the businesses goals for sales, business development, and delivery across TTEC Engage Build and sustain internal and external relationships and have the stature and credibility to interface at senior levels.

Collaborate closely with other client portfolio leaders to share best practices, identify synergies and business opportunities that will benefit our clients and the company growth and financial performance.

What You Bring to the Role 15 years of business leadership experience, preferably in the customer experience industry In depth knowledge of customer experience with enterprise level technology industry clients Combine vision, strategy and tactics to systematically grow the organization and customer development goals through creativity, ethical behavior and business builder techniques.

Sophisticated understanding of the sales process, contact center operations, and financial metrics of successful service delivery while bringing a proven approach for how to optimize a large scale, distributed environment.

A problem solver with demonstrated success influencing, managing and being part of matrix organizations.

Accustomed to serving large / complex Fortune 500 clients in an extremely fast-paced environment Someone who galvanizes the team, excites the masses about one's vision / operational plan, and balances being a take-charge leader with having a collaborative approach COMPENSATION & BENEFITS The anticipated starting salary range for individuals expressing interest in this position is $170,000-$210,000.

This position is eligible to participate in a sales incentive program.

Actual compensation offers to a candidate may vary based upon geographic location, work experience, education and/or skill levels.

Benefits available to eligible employees include the following: Medical, dental, and vision Tax-advantaged health care accounts Financial and income protection benefits Paid time off (PTO) and wellness time off About TTEC For nearly 40 years and counting, we've combined service design, strategic consulting, technology platforms and operations excellence to deliver experiences that captivate customers and dramatically improve the bottom line.

We help companies reduce customer effort, enable contact center employees, and continuously optimize business outcomes through digital CX transformation.

TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams.

We strive to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity.

We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work.

As a global company, we know diversity is our strength because it enables us to view things from different vantage points and every individual to bring value to the table in their own unique way.

But don't take our word for it, check out some of the diversity and women in leadership awards on .

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Principal Delivery Manager

Location: Charlotte, NC

Role Overview

As a Principal Delivery Manager, you embody the organization’s culture and values, setting high standards and leading digital teams to deliver exceptional work. You will play a pivotal role in driving the strategic direction and successful implementation of complex technology solutions, serving as a trusted expert who leads high‑impact projects and collaborates across disciplines. This senior‑level position is responsible for overseeing the delivery of high‑quality solutions, bridging the gap between business objectives and technical leadership throughout the project lifecycle. You will focus on aligning business goals, user needs, and strategic solution delivery to help elevate both the company and its clients.

The Work

Delivery efforts focus on technical solutions tailored to meet the unique scaling needs of clients. This includes:

Platform Configuration: Configuring and implementing solutions on platforms like Salesforce to ensure business needs are met.

Custom Embedded Solutions: Developing within enterprise platforms such as Salesforce and others, leveraging tools like Apex and Lightning Web Components to create scalable solutions. Custom Point Solutions: Building software solutions tied to specific business needs, deployed either as part of a suite or as standalone tools.

Integration Solutions: Configuring and developing system integrations that ensure optimal data integrity across platforms.

Responsibilities

• Lead and refine Agile processes and ceremonies to ensure incremental, high‑quality delivery and continuous improvement

• Analyze complex requirements and translate them into scalable, innovative delivery approaches

• Lead and manage end‑to‑end delivery of complex consulting projects, ensuring timelines, budgets, and client expectations are met

• Manage multidisciplinary teams while fostering a culture of continuous learning and excellence

• Serve as the senior point of contact for clients, building trusted relationships and owning account strategy

• Provide technical leadership and governance, including code reviews and defining standards and best practices

• Maintain project plans, schedules, and budgets while proactively identifying risks and removing obstacles

• Collaborate with sales and leadership to identify new business opportunities and contribute to proposals

• Ensure compliance with internal policies and quality standards while validating that solutions meet all functional and business requirements

Qualifications

• 10+ years of experience in technology consulting with a strong record of project delivery and team leadership

• 3+ years managing and leading teams with direct accountability for outcomes and client satisfaction

• Deep understanding of enterprise technology ecosystems and the ability to define solutions that meet business needs

• Exceptional verbal and written communication skills, with the ability to present technical concepts to executive stakeholders

• Experience with platforms such as Salesforce (Sales, Service, Experience Cloud), HubSpot, CPQ, Zendesk, and integration tools

• Extensive experience working in and leading teams within an Agile environment

• Strong analytical and problem‑solving skills with the ability to design efficient solutions for complex challenges

• Bachelor’s or Master’s degree in Computer Science, Information Technology, or a related field

• Salesforce certifications such as CTA, Administrator, or Developer are highly desirable

Launched in 2000, Eight Eleven Group committed to 100% organic growth, exclusively promoting from within, while always keeping culture and growth opportunity at the forefront of the business model. What began as a two-person Indianapolis startup, Eight Eleven Group has rapidly expanded to become a market-leading organization within one of the fastest growing industries today: Consulting and Professional Services.

As Eight Eleven Group’s flagship brand, Brooksource was established to provide human capital solutions to the Information Technology industry. Our team takes a relationship-based, solution-driven approach with Fortune 500 clients to help them solve their human capital challenges. We are not just in the business of consulting services - we are in the business of making a meaningful and authentic impact both internally with our employees and externally with our clients and consultants.

RESPONSIBILITIES

As a Brooksource Recruiter, you will build out talent networks of long-lasting, personal, and professional relationships with potential consultants. We create a next-level experience through the hiring process as they source and screen for qualified candidates to match them with opportunities where they can succeed. Recruiters advocate for their candidates, are accessible, genuine, and take the time to understand how they can add value to their job search and interview process. Our Recruiters bring value to our clients by offering them flexibility of timeline and finding them top talent at a rapid pace. Here’s what you will do:

• Collaborate with our sales team to determine the client’s hiring needs
• Help develop a strategy to identify niche-skilled candidates that meet expectations
• Qualify candidates through an intensive internal interview process before presenting candidate to external clients. This includes phone, in-person, and virtual interviews
• Assess applicants' knowledge, skills, and experience to best suit open positions
• Provide resume coaching, mock interviewing, job offer assistance, and interview feedback to candidates
• Handle a variety of activities daily, as well as the challenge of new problems and new ventures
• Provide extensive onboarding and post-placement support to create raving fans in our consultants throughout the duration of their project assignments with our clients
• Consistently hit their weekly metric goals of phone calls, interviews, and placements
• Set personal and team goals through frequent goals sessions with your manager and recruiter support
• All other job duties and responsibilities as assigned by the Company and/or typical for the position.

BENEFITS & PERKS

• Base salary + uncapped commission structure
• 401K match program
• Full slate of benefits, including health, dental, vision plans, and HSA
• Paid holidays
• Paid vacation, sick, and personal days
• Eight Eleven’s BeGiving Program: 8 hours per quarter for service work/volunteering
• Access to Eight Eleven University: Internal personal & professional development program
• All-expenses-paid Reward Trip each year for top producers and a guest
• Top-notch training programs at every step in your career
• Access to a personal financial concierge
• Genuine, passionate, family-oriented culture

WHAT YOU WILL NEED TO SUCCEED

• Competitive, motivated spirit and desire to succeed
• Outstanding communication skills and innate ability to connect with people
• Innovative and entrepreneurial spirit with the desire to learn and grow
• Results-driven, forward-thinking, problem-solving mindset
• Thrives in a fast-paced, collaborative, positive and ever-changing work environment
• Lively interest in the technical aspects of the work
• Bachelor’s Degree

EEO STATEMENT

Eight Eleven Group is an equal opportunity employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth, lactation and related medical conditions), gender identity or gender expression, sexual orientation, marital status, military service and veteran status, physical or mental disability, protected medical condition as defined by applicable state or local law, genetic information, or any other characteristics protected by applicable federal, state, or local laws and ordinances.

At Securian Financial the internal title for this position is Product Sr Analyst or Product Consultant. The title and salary will be determined based on experience and applied skills.

Position Overview

The Risk, Compliance and Law Technology Product Consultant is responsible for driving product direction, defining requirements, and delivering measurable value for products supporting the Risk, Compliance, and Law (RiCoLaw) domain. This role aligns business objectives, customer needs, regulatory requirements, and enterprise risk priorities to deliver reliable, user-friendly, and sustainable technology solutions.

Serving as an agile champion, this role focuses on solving business and customer problems through thoughtful product strategy, backlog prioritization, and data-driven decision making. The Analyst partners closely with stakeholders to define outcomes, identify key performance indicators, and ensure delivery of solutions that support risk-informed decisions and enterprise governance objectives.

This role also serves as a workstream lead across RiCoLaw programming and support systems, contributing to medium to large initiatives and portfolio efforts. By leveraging domain expertise and strong stakeholder engagement, the Analyst helps protect employees, customers, and enterprise value..

Responsibilities include but are not limited to:

Maintenance and System Support (60%):

• Serve as a subject matter expert for Integrated Risk Management tooling, collaborating with cross-functional teams to ensure effective system configuration, alignment with the Common Risk Framework and business strategy, and data quality. This will include development and administration activities within tools.

• Take a consultative approach to create requirements documents for system builds or changes, empowering teams to develop solutions and internal documentation with guidance and knowledge transfer.

• Act as a liaison between vendors and internal customers to identify requirements and implement necessary system changes.

• Oversee releases by reviewing new features, facilitating testing, and developing documentation and communication materials for large implementations.

• Ensure system security through role creation, security groups, and compliance with legal requirements and internal standards.

• Ensure quality, managing ET Standards quality assurance activities, test case creation and documentation.

• Manage team SLA adherence to ET department standards.

• Develop and maintain technical documentation and training materials of system processes

System Enhancements and Optimization (40%):

• Provide leadership and subject matter expertise to a diverse set of stakeholders from the business, portfolio management, governance teams (Enterprise Architecture, ECS, etc.), and technical areas to articulate the business need and ensure technical solutions meet business objectives and goals. (Business case development and value optimization)

• Collaborate with Module Leads and Business Owners, leadership, and the RiCoLaw/Corporate Services Technology team to understand end-user needs, evaluate processes, and identify automation opportunities across functional areas.

• Act as a change agent for systems in our portfolio, enhancing capabilities to drive adoption, improve efficiency, and enhance user experience.

• Provide assessment and impact analysis of feature releases and lead optimization projects to maximize system potential for business users.

• Assist the Product Owner in developing the product roadmap, aligning capabilities with business objectives, and recommending improvements to streamline processes and enhance the end-user experience.

• Serve as a technology lead to ensure the success, adoption and innovation of current and future technology solutions

Other duties:

• Perform project management activities as needed to drive technology solutions that meet business outcomes. Manage small to medium sized projects. Drive decisions related to project planning, execution and closure. Assist with the research, selection, implementation and management and roll out of new technology solutions. Continually assesses business needs and implements solutions that will ensure customer expectations are met or exceeded by enhancing system capability and performance. Contribute to the ongoing change review process and advises on priority, impact, and cost of new change requests. Serves as system administrator for required platforms and ensures our systems are ran safely and securely. Enforce ET operating principles into business strategies

• Manage the requirements effort on small, less complex assignments. Utilize knowledge and experience from requirements reviews and testing activities to produce requirements used as a guideline for application development and test planning. Apply the appropriate requirements techniques, tools and templates based on the Solution Delivery Approach (e.g., traditional or Agile), project complexity and size.

  • Develop and communicate the requirements plan.

  • Identify resources for elicitation, capture the business need, document elicitation results and confirm expressed stakeholder requirements and concerns.

  • Produce quality requirements which meet the business needs, objectives and acceptance criteria to be used for design, development, testing and user acceptance.

  • Manage the requirements approval, baseline, solution validation and change management activities.

  • Finalize and archive all requirements related documentation.

• Responsible for providing leadership to all project stakeholders to coordinate decisions related to planning, development, design, testing and implementation of business solutions. This requires extensive knowledge of multiple division products and plans, proprietary business processes and systems, business workflow, vendor systems, contractual, client and\or regulatory requirements.

Qualifications

• Bachelor's Degree or an equivalent combination of education and directly related work experience required.

• In-depth understanding of Governance, Risk, and Compliance (GRC) or Integrated Risk Management (IRM) domains and work experience.

• Experience in system life-cycle phases, requirements elicitation, analysis, design (which includes Securian Governance processes), quality assurance testing, implementation, deployment, and system upgrades.

• Ability to effectively present technical and functional information in a manner that is understandable to all levels of the organization.

• Project management experience with demonstrated ability to multi-task and prioritize.

• Advanced analytical skills including excellent problem-solving skills with an understanding of core Integrated Risk Management business practices

Securian Financial believes in hybrid work as an integral part of our culture. Associates get the benefit of working both virtually and in our offices. If you're in a commutable distance (90 minutes) you'll join us 3 days each week in our offices to collaborate and build relationships. Our policy allows flexibility for the reality of business and personal schedules.

#LI-hybrid **This position will be in a hybrid working arrangement.**

The estimated base pay range for this job is:

Pay may vary depending on job-related factors and individual experience, skills, knowledge, etc. More information on base pay and incentive pay (if applicable) can be discussed with a member of the Securian Financial Talent Acquisition team.

Be you. With us. At Securian Financial, we understand that attracting top talent means offering more than just a job - it means providing a rewarding and fulfilling career. As a valued member of our high-performing team, we want you to connect with your work, your relationships and your community. Enjoy our comprehensive range of benefits designed to enhance your professional growth, well-being and work-life balance, including the advantages listed here:

Paid time off:

• We want you to take time off for what matters most to you. Our PTO program provides flexibility for associates to take meaningful time away from work to relax, recharge and spend time doing what's important to them. And Securian Financial rewards associates for their service by providing additional PTO the longer you stay at Securian.

• Leave programs: Securian's flexible leave programs allow time off from work for parental leave, caregiver leave for family members, bereavement and military leave.

• Holidays: Securian provides nine company paid holidays.

Company-funded pension plan and a 401(k) retirement plan: Share in the success of our company. Securian's 401(k) company contribution is tied to our performance up to 10 percent of eligible earnings, with a target of 5 percent. The amount is based on company results compared to goals related to earnings, sales and service.

Health insurance: From the first day of employment, associates and their eligible family members - including spouses, domestic partners and children - are eligible for medical, dental and vision coverage.

Volunteer time: We know the importance of community. Through company-sponsored events, volunteer paid time off, a dollar-for-dollar matching gift program and more, we encourage you to support organizations important to you.

Associate Resource Groups: Build connections, be yourself and develop meaningful relationships at work through associate-led ARGs. Dedicated groups focus on a variety of interests and affinities, including:

• Mental Wellness and Disability

• Pride at Securian Financial

• Securian Young Professionals Network

• Securian Multicultural Network

• Securian Women and Allies Network

• Servicemember Associate Resource Group

For more information regarding Securian's benefits, please review our Benefits page.

This information is not intended to explain all the provisions of coverage available under these plans. In all cases, the plan document dictates coverage and provisions.

Securian Financial Group, Inc. does not discriminate based on race, color, religion, national origin, sex, gender, gender identity, sexual orientation, age, marital or familial status, pregnancy, disability, genetic information, political affiliation, veteran status, status in regard to public assistance or any other protected status. If you are a job seeker with a disability and require an accommodation to apply for one of our jobs, please contact us by email at , by telephone (voice), or 711 (Relay/TTY).

To view our privacy statement click here

To view our legal statement click here

Overview:

As a Product Owner in Affinity Solutions Technology (AST) you will lead a cross-functional agile team implementing technology solutions for Securian's Affinity Solutions and Securian Canada markets. AST teams demonstrate passion for delivering innovative solutions for clients, customers, and internal partners, driven by creative problem-solving skills, strong collaboration, and analytical abilities.

You need to be passionate about delivering business value through technology while remaining flexible to adapt to evolving and emerging needs. You will partner with stakeholders to define your team's strategy and roadmap, owning your team's prioritization and delivery. You will work closely with your team, other Product Owners, business stakeholders, engineering leaders, and technology partners to deliver solutions using a blend of methodologies.

Responsibilities include but not limited to:

• Partners with the business to build trust and translate operations, customer needs, and technology into impactful digital solutions-resolving trade-offs, managing risks and dependencies, creating and driving product roadmaps with a focus on measurable outcomes, and communicating transparently.

• Maintains a backlog to prioritize work/stories for the team by synthesizing all relevant data, research and any other available information.

• Engages stakeholders through ongoing collaboration to understand evolving customer needs, advocate for the business, and share insights with teams to drive alignment and optimal outcomes.

• Leverages emerging best practices and market trends to drive operational efficiencies and align technology strategies with business goals.

• Uses all available resources (e.g., analytics, reporting, surveys, ethnographic research, qualitative data, usability testing) to understand product performance and customer satisfaction.

• Effectively communicates product value through storytelling, connecting to business/customer impact and engages stakeholders in strategic decisions to optimize outcomes.

• Cross functional understanding of how their work integrates with other business workstreams and initiatives.

• Understands how to leverage team effectiveness metrics (e.g., velocity/cycle time) to drive value.

• Contributes to strategic product decisions by incorporating total cost of ownership and providing input into operating budget planning.

• Participates in governance meetings and communicates technical and business product status and progress with senior leaders.

• Creates product delivery commitments such as service level agreements and BCM plans to support resiliency requirements.

• Engages in product discovery efforts to identify strategic opportunities.

• Proactively develops and demonstrates advanced knowledge of and experience with the technical product(s) and is conversant in the product architecture to drive growth and improve customer experience.

• Directly responsible for implementation, configuration, and/or continuous improvement of a technical product based on value

• Anticipates and identifies new product opportunities to drive value. Provides input and leads the design of meaningful tests and learning opportunities.

• Ensures project delivery is in conformance with company methodologies and standards; leads and provides guidance for project management for initiatives, ensuring business objectives are met and business benefits are delivered.

Qualifications:

• Working knowledge of agile practices. Understands the fundamentals of iterative development, incremental delivery, backlog management, burndown metrics, velocity, and task definition.

• Leadership skills to gain credibility, garner respect, guide the creation of a self-organizing team, being assertive with business priorities and opposing viewpoints while adhering to agile concepts and principles.

• Ability to influence teams to deliver great customer experience without direct authority.

• Working knowledge of Product Management practices.

• Strong communication, facilitation, and interpersonal skills to engage agile team and stakeholders, facilitate discussions, negotiate, and resolve conflict.

• Strong analytical and critical-thinking skills, creative problem-solving skills, and attention to detail.

• Ability to work with minimal direction, flexibility to adapt to shifting priorities and schedules, handle multiple issues simultaneously, and manage stressful situations for self and team.

• Strong knowledge of technology and architectural principles to drive implementation of scalable, maintainable, and resilient solutions.

Preferred Qualifications:

• Proven track record as a Product Owner or individual contributor responsible for value and viability of technology solutions.

• Proven track record working in an agile environment while delivering results based on effective prioritization.

• Experience with stakeholder management and collaboration.

• Ability to quickly learn new domains and adapt to changing business needs.

• Knowledge of product and project and portfolio management best practices.

• Ability to communicate effectively with diverse audiences including executives, customers, and technical teams.

• Experience identifying critical emerging business needs and service challenges and ability to quickly and effectively shift/coordinate resources to deliver immediate impact.

• Proven ability to engage with both individual contributors and leaders of the highest levels in constructive and collaborative relationships.

• Demonstrated results of gaining credibility, gaining respect and building trust, guiding the creation of self-organizing teams and being assertive with business priorities and opposing viewpoints while adhering to agile concepts and principles.

#LI-hybrid **This position will be in a hybrid working arrangement.**

Securian Financial believes in hybrid work as an integral part of our culture. Associates get the benefit of working both virtually and in our offices. If you're in a commutable distance (90 minutes), you'll join us 3 days each week in our offices to collaborate and build relationships. Our policy allows flexibility for the reality of business and personal schedules.

The estimated base pay range for this job is:

Pay may vary depending on job-related factors and individual experience, skills, knowledge, etc. More information on base pay and incentive pay (if applicable) can be discussed with a member of the Securian Financial Talent Acquisition team.

Be you. With us. At Securian Financial, we understand that attracting top talent means offering more than just a job - it means providing a rewarding and fulfilling career. As a valued member of our high-performing team, we want you to connect with your work, your relationships and your community. Enjoy our comprehensive range of benefits designed to enhance your professional growth, well-being and work-life balance, including the advantages listed here:

Paid time off:

• We want you to take time off for what matters most to you. Our PTO program provides flexibility for associates to take meaningful time away from work to relax, recharge and spend time doing what's important to them. And Securian Financial rewards associates for their service by providing additional PTO the longer you stay at Securian.

• Leave programs: Securian's flexible leave programs allow time off from work for parental leave, caregiver leave for family members, bereavement and military leave.

• Holidays: Securian provides nine company paid holidays.

Company-funded pension plan and a 401(k) retirement plan: Share in the success of our company. Securian's 401(k) company contribution is tied to our performance up to 10 percent of eligible earnings, with a target of 5 percent. The amount is based on company results compared to goals related to earnings, sales and service.

Health insurance: From the first day of employment, associates and their eligible family members - including spouses, domestic partners and children - are eligible for medical, dental and vision coverage.

Volunteer time: We know the importance of community. Through company-sponsored events, volunteer paid time off, a dollar-for-dollar matching gift program and more, we encourage you to support organizations important to you.

Associate Resource Groups: Build connections, be yourself and develop meaningful relationships at work through associate-led ARGs. Dedicated groups focus on a variety of interests and affinities, including:

• Mental Wellness and Disability

• Pride at Securian Financial

• Securian Young Professionals Network

• Securian Multicultural Network

• Securian Women and Allies Network

• Servicemember Associate Resource Group

For more information regarding Securian's benefits, please review our Benefits page.

This information is not intended to explain all the provisions of coverage available under these plans. In all cases, the plan document dictates coverage and provisions.

Securian Financial Group, Inc. does not discriminate based on race, color, religion, national origin, sex, gender, gender identity, sexual orientation, age, marital or familial status, pregnancy, disability, genetic information, political affiliation, veteran status, status in regard to public assistance or any other protected status. If you are a job seeker with a disability and require an accommodation to apply for one of our jobs, please contact us by email at , by telephone (voice), or 711 (Relay/TTY).

To view our privacy statement click here

To view our legal statement click here

Sr. Data Engineer (Hybrid)

Chicago, IL

The American Medical Association (AMA) is the nation's largest professional Association of physicians and a non-profit organization. We are a unifying voice and powerful ally for America's physicians, the patients they care for, and the promise of a healthier nation. To be part of the AMA is to be part of our Mission to promote the art and science of medicine and the betterment of public health.

At AMA, our mission to improve the health of the nation starts with our people. We foster an inclusive, people-first culture where every employee is empowered to perform at their best. Together, we advance meaningful change in health care and the communities we serve.

We encourage and support professional development for our employees, and we are dedicated to social responsibility. We invite you to learn more about us and we look forward to getting to know you.

We have an opportunity at our corporate offices in Chicago for a Sr. Data Engineer (Hybrid) on our Information Technology team. This is a hybrid position reporting into our Chicago, IL office, requiring 3 days a week in the office.

As a Sr. Data Engineer, you will play a key role in implementing
and maintaining AMA's enterprise data platform to support analytics,
interoperability, and responsible AI adoption. This role partners closely with
platform engineering, data governance, data science, IT security, and business
stakeholders to deliver highquality, reliable, and secure data products. This
role contributes to AMA's modern lakehouse architecture, optimizing data
operations, and embedding governance and quality standards into engineering
workflows. This role serves as a
senior technical contributor within the team-providing mentorship to junior
engineers and implementing engineering best practices within the data platform function,
in alignment with architectural direction set by leadership.

RESPONSIBILITIES:

Data Engineering & AI Enablement

• Build and maintain scalable data pipelines and
  ETL/ELT workflows supporting analytics, operational reporting, and AI/ML use
  cases.
• Implement best practice patterns for ingestion,
  transformation, modeling, and orchestration within a modern lakehouse
  environment (e.g., Databricks, Delta Lake, Azure Data Lake).
• Develop highperformance
  data models and curated datasets with strong attention to quality, usability,
  and interoperability; create reusable engineering components and automation.
• Collaborate with the Architecture Team, the Data
  Platform Lead, and federated IT teams to optimize storage, compute, and
  architectural patterns for performance and costefficiency.
• Build model-ready data sets and feature
  pipelines to support AI/ ML use cases; serve as a technical coordination point
  supporting business units' AI-related infrastructure needs.
• Collaborate with data scientists and AI Working
  Group to operationalize models responsibly and maintain ongoing monitoring
  signals.

Governance, Quality & Compliance

• Embed data governance, metadata standards,
  lineage tracking, and quality controls directly into engineering workflows;
  ensure technical implementation and alignment within engineering workflows.
• Work with the Data Governance Lead and business
  stakeholders to operationalize stewardship, classification, validation,
  retention, and access standards.
• Implement privacybydesign and securitybydesign
  principles, ensuring compliance with internal policies and regulatory
  obligations.
• Maintain documentation for pipelines, datasets,
  and transformations to support transparency and audit requirements.

Platform Reliability, Observability & Optimization

• Monitor and troubleshoot pipeline failures,
  performance bottlenecks, data anomalies, and platformlevel issues.
• Implement observability tooling, alerts,
  logging, and dashboards to ensure endtoend reliability.
• Support cost governance by optimizing compute
  resources, refining job schedules, and advising on efficient architecture.
• Collaborate with the Data Platform Lead on
  scaling, configuration management, CI/CD pipelines, and environment management.
• Collaborate with business units to understand
  data needs, translate them into engineering requirements, and deliver
  fit-for-purpose data solutions; share and apply best practices and emerging
  technologies within assigned initiatives.
• Work with IT Security and Legal/ Compliance to
  ensure platform and datasets meet risk and regulatory standards.
  

Staff Management

• Lead, mentor, and provide management oversight
  for staff.
• Responsible for setting objectives, evaluating
  employee performance, and fostering a collaborative team environment.
• Responsible for developing staff knowledge and
  skills to support career development.

May include other responsibilities as assigned

REQUIREMENTS:

1. Bachelor's degree in Computer Science, Engineering, Information Systems, or related field preferred or equivalent work experience and HS diploma/equivalent education required.
2. 5+ years of experience in data engineering within cloud environments
3. Experience in people management preferred.
4. Demonstrated hands-on experience with modern data platforms (Databricks preferred).
5. Proficiency in Python, SQL, and data
   transformation frameworks.
6. Experience designing and operationalizing
   ETL/ELT pipelines, orchestration workflows (Airflow, Databricks Workflows), and
   CI/CD processes.
7. Solid understanding of data modeling,
   structured/unstructured data patterns, and schema design.
8. Experience implementing governance and quality
   controls: metadata, lineage, validation, stewardship workflows.
9. Working knowledge of cloud architecture, IAM,
   networking, and security best practices.
10. Demonstrated ability to collaborate across
    technical and business teams.
11. Exposure to AI/ML engineering concepts, feature
    stores, model monitoring, or MLOps patterns.
12. Experience with infrastructureascode
    (Terraform, CloudFormation) or DevOps tooling.

The American Medical Association is located at 330 N. Wabash Avenue, Chicago, IL 60611 and is convenient to all public transportation in Chicago.

This role is an exempt position, and the salary range for this position is $115,523.42-$150,972.44. This is the lowest to highest salary we believe we would pay for this role at the time of this posting. An employee's pay within the salary range will be determined by a variety of factors including but not limited to business consideration and geographical location, as well as candidate qualifications, such as skills, education, and experience. Employees are also eligible to participate in an incentive plan. To learn more about the American Medical Association's benefits offerings, please click here.

We are an equal opportunity employer, committed to diversity in our workforce. All qualified applicants will receive consideration for employment. As an EOE/AA employer, the American Medical Association will not discriminate in its employment practices due to an applicant's race, color, religion, sex, age, national origin, sexual orientation, gender identity and veteran or disability status.

THE AMA IS COMMITTED TO IMPROVING THE HEALTH OF THE NATION