Information Technology Jobs in Canton Massachusetts Flexible

IT Helpdesk & Support Manager

Exciting opportunity to join a growing Fortune 500 organization!

You will manage a team of 20+ IT Support Techs and will oversee the day-to-day operations across numerous locations in the NE. Your mission is to balance tactical daily operations with strategic process improvements.

This is a direct hire position.

You will be based in an area southwest of Boston (Canton/Norwood/Walpole general area) with oversight for locations in MA, MD, VA, and RI (potential future expansion to other NE states). You will travel to various locations, as needed (majority of travel will be day trips, with approx. 20% overnight trips).

Excellent benefits include: 10% target bonus, 401k match, stock awards, flex time, paid training, etc.

RESPONSIBILITIES:

• Lead, mentor, and supervise 20+ IT Support Techs and ensure the delivery of an exceptional IT Service Experience
• Manage daily Helpdesk operations, including staff schedules & workload distribution
• Ensure prompt response & resolution of incidents/service requests while monitoring ticket queues & performance metrics
• Establish & enforce Helpdesk policies, procedures, & SLAs
• Act as primary escalation point for complex or critical technical issues
• Identify recurring technical issues & implement root-cause solutions to improve stability
• Maintain & improve internal documentation, Knowledgebase, & SOPs
• Oversee onboarding & ongoing training programs for IT Technicians
• Prepare reports & executive dashboards re: Helpdesk performance, trends, improvement areas
• Coordinate with other IT teams to resolve system-wide problems & ensure compliance
• Collaborate with various depts. to ensure IT support alignment with business goals

REQUIRED:

• 1+ years as an IT Support/Help Desk Manager, including hire/fire responsibility
• 5+ years of hands-on IT Support or Helpdesk experience
• Strong technical understanding of IT systems, hardware, software, & networks
• Ability to mentor & train new IT Technicians
• Experience with ITSM systems & remote support tools
• Experience in data management & reconciliation
• Strong analytical, problem-solving, communication, & customer service skills
• Must have a driver mindset with a high sense of urgency in a fast-paced environment
• Must pass a background check & drug test (excluding THC)
• Must have a valid driver's license, reliable vehicle, & clean driving record

PREFERRED:

• ITIL certifications
• Budgeting & vendor management experience
• SLA & KPI management experience
• Cybersecurity compliance knowledge

W2 ONLY; NO 3rd Parties, C2C, or Visa Sponsorship

At MEDITECH, we sit at the nexus of healthcare and technology - two rapidly evolving industries. Account Executives play an essential role as a part of this growth. As an Account Executive, you will be responsible for marketing and selling our cutting-edge enterprise health record solutions and services to C-suite, boards, physician and nurse leadership, and other senior healthcare leaders at health systems, independent hospitals, and ambulatory healthcare networks.

Ultimately operating under the direction of the Regional Sales Director and with a focus at the following levels: C-suite, Physician, Clinical Nursing, Financial leadership, Account Executives maintain close relationships with all key stakeholders, helping to foster and cultivate opportunities for selling and strengthening partnerships with MEDITECH. As a member of our Sales team, your job would involve:

• Selling MEDITECH's standard solutions and services; maintaining overall responsibility for successfully executing each phase of the sales cycle
• Maintaining primary deal design responsibility which includes the assessment of an opportunity to ensure a clear understanding of business needs, competitive landscape, decision-makers, and influencers in order to define an overall engagement strategy
• Nurturing the primary contact with existing MEDITECH customers under your assignment. Proactively engaging with C-suite and clinical leadership, monitoring organizational changes of any kind, communicating with senior MEDITECH leadership on account status and level of MEDITECH EHR satisfaction
• Creating and following the blueprint for successful C-suite customer engagement in terms of sales standard benchmarks including annual strategic presentation to sites, consistent alignment of goals, cultivation of relationships, and keen awareness around any organizational change or shifts in dynamics
• Developing and maintaining a comprehensive understanding of all MEDITECH solutions and services
• Maintaining up-to-date knowledge and perspective on healthcare and technology industry issues and trends, specifically those which impact hospitals and health systems
• Maintaining active territory management and engagement to achieve assigned individual performance and bookings targets commensurate with division and regional goals
• Possessing a capacity to effectively deliver strategic MEDITECH presentations and overviews to senior-level audiences at customer and prospect organizations
• Ongoing utilization of Salesforce CRM solution to maintain accurate, timely, standardized account profiles and documented sales opportunities
• Ensuring the timely and accurate completion of responses to Requests for Information (RFIs) and Requests for Proposal (RFPs)
• Attending approved trade shows and regularly scheduled internal sales meetings and educational sessions
• Coordinating, staging, and engaging in the effective demonstrations of MEDITECH software solutions
• Presenting high-level software solutions and executive-level presentations, as assigned, to key buyers of influence at an executive level (physicians, nursing/quality, financial solutions)
• Ensuring a consultative approach to selling at all times
• Meeting or exceeding required bookings quota for this position
• Covering assigned territories, and traveling 50% of the time

Requirements

• Bachelor's degree required, along with 3-5 years of applicable direct sales or sales engineer experience
• Strong knowledge of MEDITECH and MEDITECH solutions preferred
• Exceptional written and verbal communication skills
• Exceptional presentation skills
• Proven track record of sales success in closing business, accompanied by a high degree of professionalism
• Strong customer engagement skills
• Ability to cultivate, nurture, and maintain strategic relationships with buying organizations
• Proven, consistent ability to deliver sales performance in bookings
• Proven ability to meet deadlines, targets, and booking goals as defined
• Passion for and understanding of healthcare industry initiatives and practices
• You may be required to show proof of vaccination when traveling to a customer site unless you have an approved medical or religious exemption.

Hiring salary range: $72,000 - $90,000 per year.

Actual salary will be determined based on an individual's skills, experience, education, and other job-related factors permitted by law.

MEDITECH offers competitive employee benefits including but not limited to health, dental, & vision insurance; profit sharing trust and 401(k); tuition reimbursement, generous paid time off, sick days, personal time, and paid holidays.

This is a hybrid role which includes a blend of in-office and remote work as designated by the management team.

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. MEDITECH will not sponsor applicants for work visas.

Randstad, in partnership with our client, is looking for a Manufacturing Support Associate I to join a supportive, high-energy team in Norwood, MA.

In this role, you aren't just a number; you are the backbone of the production floor. This specific position is designed as a vital support function rather than a core production role. By handling essential auxiliary tasks, you allow the specialized experts to focus on critical production work, making you a key player in the success of life-saving mRNA medicines.

Position Highlights

• Pay Rate: $32.00/hr + 5% differential for weekend shifts
• Schedule: 12-hour shifts from 6:00 AM to 6:00 PM.
• Target Start Date: March 9th.
• Hiring Timeline: Interviews are happening this week and next week—apply today!
• Location: Fully site-based in Norwood, MA.

The Role: How You'll Make a Difference

Unlike a traditional operator role, your focus will be on ancillary and support activities that keep the facility running like clockwork. Your work ensures a clean, safe, and efficient environment for groundbreaking science to happen.

Your key responsibilities include:

• Operational Support: Handling essential wipe-downs and auxiliary tasks to prepare the production space.
• Maintaining Standards: Following gowning procedures and ensuring the general operating area remains pristine.
• Safety & Compliance: Adhering to safety guidelines and environmental regulations for waste handling.
• Documentation: Keeping clear and accurate records of equipment and process data.
• Team Collaboration: Working closely with a cohesive team to ensure all bioprocessing equipment is ready for use.

What You'll Need to Join Us

• Education: A Bachelor's or Associate's degree is required.
• Experience: 0–3 years of experience; if you have worked in a GMP environment before, that's a plus!
• Attributes: You have a keen eye for detail, a great attitude, and the ability to work 12-hour shifts.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact .

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).

This posting is open for thirty (30) days.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

L3Harris has an opportunity for a highly skilled Thermal Analyst to join our talented engineering organization.

The Thermal Analyst will be a technical leader across multidisciplinary teams of engineers to create the best overall system design including thermal design, analysis, and test of optical systems operating in harsh space and ground environments.

The candidate will possess in-depth understanding of aerospace thermal engineering technology and payload architectures for spacecraft sub-systems and instruments.

These talents are used to direct and oversee teams who specialize in conductive, convective, and radiative analyses, understanding of heat pipes, radiative heat transfer, and thermal control hardware design (thermal blankets, surface treatments, heater tapes, thermistors) and the interaction with optical structures in order to minimize optical errors, and achieve operational temperatures.

The role requires utilizing state of the art custom software in conjunction with Thermal Desktop and Finite Element Analysis (FEA) packages and often mentor other Thermal Analysts in the use of such tools.

Essential Functions: System level thermal design & development, payload level integration and test, and risk mitigation for space-based environments Perform thermal design and analysis tasks on complex mechanical hardware including precision mechanisms, electro-mechanical devices, aerospace mechanism design, complex electronics packaging, supporting space-based deployable mechanisms, avionics, innovative thermal and ground based systems Create and analyze design concepts using thermal analysis software & FEA Defines and establishes the technical approach to meet assigned objective Directs, coordinates and provides assistance to engineering team in order to meet assigned objectives Program support also includes requirements derivation and verification, system architecture development, loads derivation, trade studies, design sensitivity/optimization studies, preliminary and final design analysis, generation of analysis documentation (including presentation materials, and deliverable data packages), and leading system test activities Organization of thermal design and analysis as an IPT lead; frequently interfacing directly with customer technical leads and management.

Prepares reports, formal documentation and presentation materials summarizing analysis results and present results to both external and internal groups, including leadership and customers Participates in and present information for Preliminary Design reviews (PDR), Critical Design Reviews (CDR) and Technical Interchange Meetings (TIM) Interfaces with outside suppliers/customers and other engineering disciplines to drive designs to closure (Structural, Systems Engineering, Electrical, Manufacturing, Performance, Quality, Configuration Management) Presents design details at program reviews to customers and independent reviewers Development of thermal test plans to manufacture and test payload sensor systems Support new business opportunities Mentor junior level engineers Qualifications: Bachelor’s Degree in Mechanical Engineering or other related engineering or science degree and minimum 9 years of prior relevant experience.

Graduate Degree and a minimum of 7 years of prior related experience.

In lieu of a degree, minimum of 13 years of prior related experience 7 years of professional experience using thermal analysis tools such as Thermal Desktop (preferred), Sinda, Flotherm, Icepak, etc.

4 years of providing technical leadership to a multi-disciplinary mechanical engineering team through system requirements, design, analysis, test, hardware build, delivery and launch Professional experience with thermal analysis of mechanical and electronic systems, in space, air or ground environments Professional experience with thermal vacuum testing Ability to obtain and maintain a U.S.

TS/SCI Security Clearance Preferred Additional Skills: Experience with finite element analysis software Able to support design decisions with well documented engineering analyses and calculations Able to analyze problems and to focus and drive down to the root cause of problems quickly Experience in leading engineering teams from conceptual through detailed design phases Experience as a lead engineer, project engineer, or IPT lead is a plus.

Experience with Microsoft office tools (Word, Excel, PowerPoint, etc.) Active TS/SCI clearance In compliance with pay transparency requirements, the salary range for this role in California, Massachusetts, New Jersey, Washington, and the Greater D.C, Denver, or NYC areas is $122,000.00
- $227,000.00 .

This is not a guarantee of compensation or salary, as final offer amount may vary based on factors including but not limited to experience and geographic location.

L3Harris also offers a variety of benefits, including health and disability insurance, 401(k) match, flexible spending accounts, EAP, education assistance, parental leave, paid time off, and company-paid holidays.

The specific programs and options available to an employee may vary depending on date of hire, schedule type, and the applicability of collective bargaining agreements.

L3Harris Technologies is proud to be an Equal Opportunity Employer.

L3Harris is committed to treating all employees and applicants for employment with respect and dignity and maintaining a workplace that is free from unlawful discrimination.

All applicants will be considered for employment without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender (including pregnancy, childbirth, breastfeeding or other related medical conditions), gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, characteristic or membership in any other group protected by federal, state or local laws.

L3Harris maintains a drug-free workplace and performs pre-employment substance abuse testing and background checks, where permitted by law.

Please be aware many of our positions require the ability to obtain a security clearance.

Security clearances may only be granted to U.S.

citizens.

In addition, applicants who accept a conditional offer of employment may be subject to government security investigation(s) and must meet eligibility requirements for access to classified information.

By submitting your resume for this position, you understand and agree that L3Harris Technologies may share your resume, as well as any other related personal information or documentation you provide, with its subsidiaries and affiliated companies for the purpose of considering you for other available positions.

L3Harris Technologies is an E-Verify Employer.

Please click here for the E-Verify Poster in English or Spanish .

For information regarding your Right To Work, please click here for English or Spanish .

Our Program and Construction Management division has an immediate need for a temporary Clerk/Site Manager.

Come join our team! We are looking to build services and capabilities through the growth of our key asset- our staff. Ranked among the nation's top A/E firms by Engineering News-Record, LiRo-Hill provides construction management, engineering, environmental, architectural, and program management solutions. You can become part of an organization that has a strong track record and is looking to strengthen relationships and capabilities to continue being a trusted resource for our clients in the public and private sector. We are proud to be known as an “Integrated Construction, Design and Technology Solutions” firm and we have delivered on that label time and again.

Recently, Global Infrastructure Solutions Inc. (GISI), the parent company of The LiRo Group and Hill International, Inc. consolidated a portion of the highly experienced staff of both LiRo and Hill in the Northeast to create a larger, more efficient, and cost-effective team to serve clients.  LiRo-Hill is a 1100-person firm with offices in NYC, Long Island, Buffalo, Rochester, Boston and Edison, NJ.

• Monitor construction quality and progress
• Daily & Weekly reports, conduct job meetings and minutes 
• Measure T&M
• Review Payment requisitions
• Change orders
• Job photos
• Filing 

• 5 years experience minimum
• CSL, CMAA, RA or PE is a plus
• OSHA 10
• Pass CORI

Our Culture:
We believe in the power of collaboration. We work hard to build a corporate culture that empowers all our employees to freely share their ideas, know their presence, and contributions are truly valued, fostering a climate where our employees are enabled to maximize their full potential.

-We offer a comprehensive benefits package and a positive work environment

-Compensation: Min: $45.00/HR; Max: $60/HR. The range provided is the salary that the Firm in good faith believes at the time of this posting is willing to pay for the advertised position.

-Exact compensation will be determined on the individual candidates’ qualifications and location.

-The selected candidate must be authorized to work in the United States; Visa sponsorship is not available for this role. 

LiRo-Hill is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, creed, religion, national origin, ancestry, marital status, sex, affectional or sexual orientation, gender identity or expression, or protected veteran status; and will not be discriminated against on the basis of disability.

#ID22

#ZR22

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At Securian Financial the internal title for this position is Product Sr Analyst or Product Consultant. The title and salary will be determined based on experience and applied skills.

Position Overview

The Risk, Compliance and Law Technology Product Consultant is responsible for driving product direction, defining requirements, and delivering measurable value for products supporting the Risk, Compliance, and Law (RiCoLaw) domain. This role aligns business objectives, customer needs, regulatory requirements, and enterprise risk priorities to deliver reliable, user-friendly, and sustainable technology solutions.

Serving as an agile champion, this role focuses on solving business and customer problems through thoughtful product strategy, backlog prioritization, and data-driven decision making. The Analyst partners closely with stakeholders to define outcomes, identify key performance indicators, and ensure delivery of solutions that support risk-informed decisions and enterprise governance objectives.

This role also serves as a workstream lead across RiCoLaw programming and support systems, contributing to medium to large initiatives and portfolio efforts. By leveraging domain expertise and strong stakeholder engagement, the Analyst helps protect employees, customers, and enterprise value..

Responsibilities include but are not limited to:

Maintenance and System Support (60%):

• Serve as a subject matter expert for Integrated Risk Management tooling, collaborating with cross-functional teams to ensure effective system configuration, alignment with the Common Risk Framework and business strategy, and data quality. This will include development and administration activities within tools.

• Take a consultative approach to create requirements documents for system builds or changes, empowering teams to develop solutions and internal documentation with guidance and knowledge transfer.

• Act as a liaison between vendors and internal customers to identify requirements and implement necessary system changes.

• Oversee releases by reviewing new features, facilitating testing, and developing documentation and communication materials for large implementations.

• Ensure system security through role creation, security groups, and compliance with legal requirements and internal standards.

• Ensure quality, managing ET Standards quality assurance activities, test case creation and documentation.

• Manage team SLA adherence to ET department standards.

• Develop and maintain technical documentation and training materials of system processes

System Enhancements and Optimization (40%):

• Provide leadership and subject matter expertise to a diverse set of stakeholders from the business, portfolio management, governance teams (Enterprise Architecture, ECS, etc.), and technical areas to articulate the business need and ensure technical solutions meet business objectives and goals. (Business case development and value optimization)

• Collaborate with Module Leads and Business Owners, leadership, and the RiCoLaw/Corporate Services Technology team to understand end-user needs, evaluate processes, and identify automation opportunities across functional areas.

• Act as a change agent for systems in our portfolio, enhancing capabilities to drive adoption, improve efficiency, and enhance user experience.

• Provide assessment and impact analysis of feature releases and lead optimization projects to maximize system potential for business users.

• Assist the Product Owner in developing the product roadmap, aligning capabilities with business objectives, and recommending improvements to streamline processes and enhance the end-user experience.

• Serve as a technology lead to ensure the success, adoption and innovation of current and future technology solutions

Other duties:

• Perform project management activities as needed to drive technology solutions that meet business outcomes. Manage small to medium sized projects. Drive decisions related to project planning, execution and closure. Assist with the research, selection, implementation and management and roll out of new technology solutions. Continually assesses business needs and implements solutions that will ensure customer expectations are met or exceeded by enhancing system capability and performance. Contribute to the ongoing change review process and advises on priority, impact, and cost of new change requests. Serves as system administrator for required platforms and ensures our systems are ran safely and securely. Enforce ET operating principles into business strategies

• Manage the requirements effort on small, less complex assignments. Utilize knowledge and experience from requirements reviews and testing activities to produce requirements used as a guideline for application development and test planning. Apply the appropriate requirements techniques, tools and templates based on the Solution Delivery Approach (e.g., traditional or Agile), project complexity and size.

  • Develop and communicate the requirements plan.

  • Identify resources for elicitation, capture the business need, document elicitation results and confirm expressed stakeholder requirements and concerns.

  • Produce quality requirements which meet the business needs, objectives and acceptance criteria to be used for design, development, testing and user acceptance.

  • Manage the requirements approval, baseline, solution validation and change management activities.

  • Finalize and archive all requirements related documentation.

• Responsible for providing leadership to all project stakeholders to coordinate decisions related to planning, development, design, testing and implementation of business solutions. This requires extensive knowledge of multiple division products and plans, proprietary business processes and systems, business workflow, vendor systems, contractual, client and\or regulatory requirements.

Qualifications

• Bachelor's Degree or an equivalent combination of education and directly related work experience required.

• In-depth understanding of Governance, Risk, and Compliance (GRC) or Integrated Risk Management (IRM) domains and work experience.

• Experience in system life-cycle phases, requirements elicitation, analysis, design (which includes Securian Governance processes), quality assurance testing, implementation, deployment, and system upgrades.

• Ability to effectively present technical and functional information in a manner that is understandable to all levels of the organization.

• Project management experience with demonstrated ability to multi-task and prioritize.

• Advanced analytical skills including excellent problem-solving skills with an understanding of core Integrated Risk Management business practices

Securian Financial believes in hybrid work as an integral part of our culture. Associates get the benefit of working both virtually and in our offices. If you're in a commutable distance (90 minutes) you'll join us 3 days each week in our offices to collaborate and build relationships. Our policy allows flexibility for the reality of business and personal schedules.

#LI-hybrid **This position will be in a hybrid working arrangement.**

The estimated base pay range for this job is:

Pay may vary depending on job-related factors and individual experience, skills, knowledge, etc. More information on base pay and incentive pay (if applicable) can be discussed with a member of the Securian Financial Talent Acquisition team.

Be you. With us. At Securian Financial, we understand that attracting top talent means offering more than just a job - it means providing a rewarding and fulfilling career. As a valued member of our high-performing team, we want you to connect with your work, your relationships and your community. Enjoy our comprehensive range of benefits designed to enhance your professional growth, well-being and work-life balance, including the advantages listed here:

Paid time off:

• We want you to take time off for what matters most to you. Our PTO program provides flexibility for associates to take meaningful time away from work to relax, recharge and spend time doing what's important to them. And Securian Financial rewards associates for their service by providing additional PTO the longer you stay at Securian.

• Leave programs: Securian's flexible leave programs allow time off from work for parental leave, caregiver leave for family members, bereavement and military leave.

• Holidays: Securian provides nine company paid holidays.

Company-funded pension plan and a 401(k) retirement plan: Share in the success of our company. Securian's 401(k) company contribution is tied to our performance up to 10 percent of eligible earnings, with a target of 5 percent. The amount is based on company results compared to goals related to earnings, sales and service.

Health insurance: From the first day of employment, associates and their eligible family members - including spouses, domestic partners and children - are eligible for medical, dental and vision coverage.

Volunteer time: We know the importance of community. Through company-sponsored events, volunteer paid time off, a dollar-for-dollar matching gift program and more, we encourage you to support organizations important to you.

Associate Resource Groups: Build connections, be yourself and develop meaningful relationships at work through associate-led ARGs. Dedicated groups focus on a variety of interests and affinities, including:

• Mental Wellness and Disability

• Pride at Securian Financial

• Securian Young Professionals Network

• Securian Multicultural Network

• Securian Women and Allies Network

• Servicemember Associate Resource Group

For more information regarding Securian's benefits, please review our Benefits page.

This information is not intended to explain all the provisions of coverage available under these plans. In all cases, the plan document dictates coverage and provisions.

Securian Financial Group, Inc. does not discriminate based on race, color, religion, national origin, sex, gender, gender identity, sexual orientation, age, marital or familial status, pregnancy, disability, genetic information, political affiliation, veteran status, status in regard to public assistance or any other protected status. If you are a job seeker with a disability and require an accommodation to apply for one of our jobs, please contact us by email at , by telephone (voice), or 711 (Relay/TTY).

To view our privacy statement click here

To view our legal statement click here

Overview:

As a Product Owner in Affinity Solutions Technology (AST) you will lead a cross-functional agile team implementing technology solutions for Securian's Affinity Solutions and Securian Canada markets. AST teams demonstrate passion for delivering innovative solutions for clients, customers, and internal partners, driven by creative problem-solving skills, strong collaboration, and analytical abilities.

You need to be passionate about delivering business value through technology while remaining flexible to adapt to evolving and emerging needs. You will partner with stakeholders to define your team's strategy and roadmap, owning your team's prioritization and delivery. You will work closely with your team, other Product Owners, business stakeholders, engineering leaders, and technology partners to deliver solutions using a blend of methodologies.

Responsibilities include but not limited to:

• Partners with the business to build trust and translate operations, customer needs, and technology into impactful digital solutions-resolving trade-offs, managing risks and dependencies, creating and driving product roadmaps with a focus on measurable outcomes, and communicating transparently.

• Maintains a backlog to prioritize work/stories for the team by synthesizing all relevant data, research and any other available information.

• Engages stakeholders through ongoing collaboration to understand evolving customer needs, advocate for the business, and share insights with teams to drive alignment and optimal outcomes.

• Leverages emerging best practices and market trends to drive operational efficiencies and align technology strategies with business goals.

• Uses all available resources (e.g., analytics, reporting, surveys, ethnographic research, qualitative data, usability testing) to understand product performance and customer satisfaction.

• Effectively communicates product value through storytelling, connecting to business/customer impact and engages stakeholders in strategic decisions to optimize outcomes.

• Cross functional understanding of how their work integrates with other business workstreams and initiatives.

• Understands how to leverage team effectiveness metrics (e.g., velocity/cycle time) to drive value.

• Contributes to strategic product decisions by incorporating total cost of ownership and providing input into operating budget planning.

• Participates in governance meetings and communicates technical and business product status and progress with senior leaders.

• Creates product delivery commitments such as service level agreements and BCM plans to support resiliency requirements.

• Engages in product discovery efforts to identify strategic opportunities.

• Proactively develops and demonstrates advanced knowledge of and experience with the technical product(s) and is conversant in the product architecture to drive growth and improve customer experience.

• Directly responsible for implementation, configuration, and/or continuous improvement of a technical product based on value

• Anticipates and identifies new product opportunities to drive value. Provides input and leads the design of meaningful tests and learning opportunities.

• Ensures project delivery is in conformance with company methodologies and standards; leads and provides guidance for project management for initiatives, ensuring business objectives are met and business benefits are delivered.

Qualifications:

• Working knowledge of agile practices. Understands the fundamentals of iterative development, incremental delivery, backlog management, burndown metrics, velocity, and task definition.

• Leadership skills to gain credibility, garner respect, guide the creation of a self-organizing team, being assertive with business priorities and opposing viewpoints while adhering to agile concepts and principles.

• Ability to influence teams to deliver great customer experience without direct authority.

• Working knowledge of Product Management practices.

• Strong communication, facilitation, and interpersonal skills to engage agile team and stakeholders, facilitate discussions, negotiate, and resolve conflict.

• Strong analytical and critical-thinking skills, creative problem-solving skills, and attention to detail.

• Ability to work with minimal direction, flexibility to adapt to shifting priorities and schedules, handle multiple issues simultaneously, and manage stressful situations for self and team.

• Strong knowledge of technology and architectural principles to drive implementation of scalable, maintainable, and resilient solutions.

Preferred Qualifications:

• Proven track record as a Product Owner or individual contributor responsible for value and viability of technology solutions.

• Proven track record working in an agile environment while delivering results based on effective prioritization.

• Experience with stakeholder management and collaboration.

• Ability to quickly learn new domains and adapt to changing business needs.

• Knowledge of product and project and portfolio management best practices.

• Ability to communicate effectively with diverse audiences including executives, customers, and technical teams.

• Experience identifying critical emerging business needs and service challenges and ability to quickly and effectively shift/coordinate resources to deliver immediate impact.

• Proven ability to engage with both individual contributors and leaders of the highest levels in constructive and collaborative relationships.

• Demonstrated results of gaining credibility, gaining respect and building trust, guiding the creation of self-organizing teams and being assertive with business priorities and opposing viewpoints while adhering to agile concepts and principles.

#LI-hybrid **This position will be in a hybrid working arrangement.**

Securian Financial believes in hybrid work as an integral part of our culture. Associates get the benefit of working both virtually and in our offices. If you're in a commutable distance (90 minutes), you'll join us 3 days each week in our offices to collaborate and build relationships. Our policy allows flexibility for the reality of business and personal schedules.

The estimated base pay range for this job is:

Pay may vary depending on job-related factors and individual experience, skills, knowledge, etc. More information on base pay and incentive pay (if applicable) can be discussed with a member of the Securian Financial Talent Acquisition team.

Be you. With us. At Securian Financial, we understand that attracting top talent means offering more than just a job - it means providing a rewarding and fulfilling career. As a valued member of our high-performing team, we want you to connect with your work, your relationships and your community. Enjoy our comprehensive range of benefits designed to enhance your professional growth, well-being and work-life balance, including the advantages listed here:

Paid time off:

• We want you to take time off for what matters most to you. Our PTO program provides flexibility for associates to take meaningful time away from work to relax, recharge and spend time doing what's important to them. And Securian Financial rewards associates for their service by providing additional PTO the longer you stay at Securian.

• Leave programs: Securian's flexible leave programs allow time off from work for parental leave, caregiver leave for family members, bereavement and military leave.

• Holidays: Securian provides nine company paid holidays.

Company-funded pension plan and a 401(k) retirement plan: Share in the success of our company. Securian's 401(k) company contribution is tied to our performance up to 10 percent of eligible earnings, with a target of 5 percent. The amount is based on company results compared to goals related to earnings, sales and service.

Health insurance: From the first day of employment, associates and their eligible family members - including spouses, domestic partners and children - are eligible for medical, dental and vision coverage.

Volunteer time: We know the importance of community. Through company-sponsored events, volunteer paid time off, a dollar-for-dollar matching gift program and more, we encourage you to support organizations important to you.

Associate Resource Groups: Build connections, be yourself and develop meaningful relationships at work through associate-led ARGs. Dedicated groups focus on a variety of interests and affinities, including:

• Mental Wellness and Disability

• Pride at Securian Financial

• Securian Young Professionals Network

• Securian Multicultural Network

• Securian Women and Allies Network

• Servicemember Associate Resource Group

For more information regarding Securian's benefits, please review our Benefits page.

This information is not intended to explain all the provisions of coverage available under these plans. In all cases, the plan document dictates coverage and provisions.

Securian Financial Group, Inc. does not discriminate based on race, color, religion, national origin, sex, gender, gender identity, sexual orientation, age, marital or familial status, pregnancy, disability, genetic information, political affiliation, veteran status, status in regard to public assistance or any other protected status. If you are a job seeker with a disability and require an accommodation to apply for one of our jobs, please contact us by email at , by telephone (voice), or 711 (Relay/TTY).

To view our privacy statement click here

To view our legal statement click here

Why USAA?

At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.

Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.

The Opportunity

As a dedicated Property Adjuster Specialist , you will work within established guidelines and framework to investigate, evaluate, negotiate, and settle complex property insurance claims presented by or against our members. You will confirm and analyzes coverage, recognize liability exposure and negotiate equitable settlements in compliance with all state regulatory requirements.

Property Adjuster Specialist focus on using technology and desk adjusting for a virtual first approach to inspections and claims handling. USAA also provides a company vehicle to physically inspect losses within your locally assigned territory. Field Adjusters may travel outside of their local territory to respond to claims in other regions when needed. This is an hourly, non-exempt position with paid overtime available.

This is a field-based role for the area of Durham, NC. Candidates currently living in this location or willing to self-relocate are encouraged to apply.

• Proactively manages assigned claims caseload comprised of complex damages that require commensurate knowledge and understanding of claims coverage including potential legal liability.

• Partners with vendors and internal business partners to facilitate complex claims resolution. May also involve external regulatory coordination to ensure appropriate documentation and compliance.

• Investigates claim damages by conducting research from various sources, including the insured, third parties, and external resources. May identify and resolve potential discrepancies and identifies subrogation potential resulting from unusual characteristics.

• Identifies coverage concerns, reviews prior loss history, determines and creates Special Investigation Unit (SIU) referrals, when appropriate. Determines coverage through analyzing information involving complex policy terms and contingencies.

• Determines and negotiates complex claims settlement within authority limits. Develops recommendations and collaborates with management for determining settlement amounts outside of authority limits and accurately manages claims outcomes.

• Maintains accurate, thorough, and current claim file documentation throughout the claims process.

• Advance knowledge of estimating technology platforms and virtual inspection tools. Utilizes platforms and tools to prepare claims estimates to manage complex property insurance claims.

• Supports workload surges and catastrophe (CAT) response operations as needed, including mandatory on-call dates and potential evening, weekend, and/or holiday work outside normal work hours.

• May be assigned CAT deployment travel with minimal notice during designated CATs.

• Works various types of claims, including ones of higher complexity, and may be assigned additional work outside normal duties as needed.

• Works independently solving complex problems with minimal guidance; acts as a resource for colleagues with less experience.

• Adjusts complex claims with attorney involvement.

• Recognizes and addresses jurisdictional challenges such as applicable legislation and construction considerations.

• May require travel to resolve claims, attend training, and conduct in-person inspections.

• Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.

• High School Diploma or General Equivalency Diploma required.

• 2 years of relevant property claims adjusting experience of moderate complexity losses that includes writing estimates, involving dwelling and structural damages.

• Advanced knowledge of estimating losses using Xactimate or similar tools and platforms.

• Proficient knowledge of residential construction.

• Proficient knowledge of property claims contracts and interpretation of case law and state laws and regulations.

• Proficient negotiation, investigation, communication, and conflict resolution skills.

• Proven investigatory, analytical, prioritizing, multi-tasking, and problem-solving skills.

• Ability to travel 50-75% of the year (local & non-local) and/or work catastrophe duty when needed.

• Acquisition and maintenance of insurance adjuster license within 90 days and 3 attempts.

• US military experience through military service or a military spouse/domestic partner

• 5 years of prior carrier field experience handling higher severity/complex losses (i.e. vandalism, malicious mischief, foreclosures, earth movement, collapse, liability, etc.)

• Prior experience adjusting property claims using virtual technologies

• Prior property field adjuster experience handling DWG, APS and ALE adjustments

• Industry designations such as AINS, CPCU, AIC, SCLA (or actively pursuing)

• Xactimate Level 1 and/or Level 2 certification

• Prior deployments in support of catastrophes

• Currently hold an active Adjuster License

• Currently reside within or have the ability to self-relocate to Durham, NC

• May require the ability to crouch and stoop to inspect confined spaces, to include attics and go beneath homes into crawl spaces.

• May need to meet all USAA safe driving requirements including verification of driving record through MVR & possession of valid driver’s license.

• May require the ability to lift a minimum of 35 pounds to include lifting a ladder in and out of the trunk of a car.

• May require the ability to climb ladders and traverse roofs, this includes the ability to work at heights while inspecting roofs and attics.

Compensation range: The salary range for this position is: $69,920.00 - $133,620.00.

USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).

Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.

Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

For more details on our outstanding benefits, visit our benefits page on

Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.

USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Sr. Data Engineer (Hybrid)

Chicago, IL

The American Medical Association (AMA) is the nation's largest professional Association of physicians and a non-profit organization. We are a unifying voice and powerful ally for America's physicians, the patients they care for, and the promise of a healthier nation. To be part of the AMA is to be part of our Mission to promote the art and science of medicine and the betterment of public health.

At AMA, our mission to improve the health of the nation starts with our people. We foster an inclusive, people-first culture where every employee is empowered to perform at their best. Together, we advance meaningful change in health care and the communities we serve.

We encourage and support professional development for our employees, and we are dedicated to social responsibility. We invite you to learn more about us and we look forward to getting to know you.

We have an opportunity at our corporate offices in Chicago for a Sr. Data Engineer (Hybrid) on our Information Technology team. This is a hybrid position reporting into our Chicago, IL office, requiring 3 days a week in the office.

As a Sr. Data Engineer, you will play a key role in implementing
and maintaining AMA's enterprise data platform to support analytics,
interoperability, and responsible AI adoption. This role partners closely with
platform engineering, data governance, data science, IT security, and business
stakeholders to deliver highquality, reliable, and secure data products. This
role contributes to AMA's modern lakehouse architecture, optimizing data
operations, and embedding governance and quality standards into engineering
workflows. This role serves as a
senior technical contributor within the team-providing mentorship to junior
engineers and implementing engineering best practices within the data platform function,
in alignment with architectural direction set by leadership.

RESPONSIBILITIES:

Data Engineering & AI Enablement

• Build and maintain scalable data pipelines and
  ETL/ELT workflows supporting analytics, operational reporting, and AI/ML use
  cases.
• Implement best practice patterns for ingestion,
  transformation, modeling, and orchestration within a modern lakehouse
  environment (e.g., Databricks, Delta Lake, Azure Data Lake).
• Develop highperformance
  data models and curated datasets with strong attention to quality, usability,
  and interoperability; create reusable engineering components and automation.
• Collaborate with the Architecture Team, the Data
  Platform Lead, and federated IT teams to optimize storage, compute, and
  architectural patterns for performance and costefficiency.
• Build model-ready data sets and feature
  pipelines to support AI/ ML use cases; serve as a technical coordination point
  supporting business units' AI-related infrastructure needs.
• Collaborate with data scientists and AI Working
  Group to operationalize models responsibly and maintain ongoing monitoring
  signals.

Governance, Quality & Compliance

• Embed data governance, metadata standards,
  lineage tracking, and quality controls directly into engineering workflows;
  ensure technical implementation and alignment within engineering workflows.
• Work with the Data Governance Lead and business
  stakeholders to operationalize stewardship, classification, validation,
  retention, and access standards.
• Implement privacybydesign and securitybydesign
  principles, ensuring compliance with internal policies and regulatory
  obligations.
• Maintain documentation for pipelines, datasets,
  and transformations to support transparency and audit requirements.

Platform Reliability, Observability & Optimization

• Monitor and troubleshoot pipeline failures,
  performance bottlenecks, data anomalies, and platformlevel issues.
• Implement observability tooling, alerts,
  logging, and dashboards to ensure endtoend reliability.
• Support cost governance by optimizing compute
  resources, refining job schedules, and advising on efficient architecture.
• Collaborate with the Data Platform Lead on
  scaling, configuration management, CI/CD pipelines, and environment management.
• Collaborate with business units to understand
  data needs, translate them into engineering requirements, and deliver
  fit-for-purpose data solutions; share and apply best practices and emerging
  technologies within assigned initiatives.
• Work with IT Security and Legal/ Compliance to
  ensure platform and datasets meet risk and regulatory standards.
  

Staff Management

• Lead, mentor, and provide management oversight
  for staff.
• Responsible for setting objectives, evaluating
  employee performance, and fostering a collaborative team environment.
• Responsible for developing staff knowledge and
  skills to support career development.

May include other responsibilities as assigned

REQUIREMENTS:

1. Bachelor's degree in Computer Science, Engineering, Information Systems, or related field preferred or equivalent work experience and HS diploma/equivalent education required.
2. 5+ years of experience in data engineering within cloud environments
3. Experience in people management preferred.
4. Demonstrated hands-on experience with modern data platforms (Databricks preferred).
5. Proficiency in Python, SQL, and data
   transformation frameworks.
6. Experience designing and operationalizing
   ETL/ELT pipelines, orchestration workflows (Airflow, Databricks Workflows), and
   CI/CD processes.
7. Solid understanding of data modeling,
   structured/unstructured data patterns, and schema design.
8. Experience implementing governance and quality
   controls: metadata, lineage, validation, stewardship workflows.
9. Working knowledge of cloud architecture, IAM,
   networking, and security best practices.
10. Demonstrated ability to collaborate across
    technical and business teams.
11. Exposure to AI/ML engineering concepts, feature
    stores, model monitoring, or MLOps patterns.
12. Experience with infrastructureascode
    (Terraform, CloudFormation) or DevOps tooling.

The American Medical Association is located at 330 N. Wabash Avenue, Chicago, IL 60611 and is convenient to all public transportation in Chicago.

This role is an exempt position, and the salary range for this position is $115,523.42-$150,972.44. This is the lowest to highest salary we believe we would pay for this role at the time of this posting. An employee's pay within the salary range will be determined by a variety of factors including but not limited to business consideration and geographical location, as well as candidate qualifications, such as skills, education, and experience. Employees are also eligible to participate in an incentive plan. To learn more about the American Medical Association's benefits offerings, please click here.

We are an equal opportunity employer, committed to diversity in our workforce. All qualified applicants will receive consideration for employment. As an EOE/AA employer, the American Medical Association will not discriminate in its employment practices due to an applicant's race, color, religion, sex, age, national origin, sexual orientation, gender identity and veteran or disability status.

THE AMA IS COMMITTED TO IMPROVING THE HEALTH OF THE NATION