Information Technology Jobs in Allegheny County, PA
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What to Expect
Information Professional Officer
More Information
Responsibilities
Information Professional Officers (IPOs) oversee the seamless operation of the global Naval network environment. Their responsibilities include:
- Leading the Naval network warfare missions in developing tactics and procedures to realize tactical, strategic and business advantages afloat and ashore
- Driving interoperability with joint, allied and coalition partners
- Building professional excellence through education, training and certification and milestone qualifications
- Optimizing organizational effectiveness through cutting-edge technologies, knowledge management techniques and a culture of innovation
- Helping to develop and deploy information systems, command and control and space systems
- Serving as a key part of the Information Dominance Corps in its mission to gain a deep understanding of the inner workings of adversaries
- Overseeing the work of Information Systems Technicians - Enlisted Sailors (no degree required) who serve as specialists in information technology
Work Environment
Information Professionals serve in challenging roles of increasing scope and responsibility both afloat and ashore. This could include:
- Serving as part of Battle Group staffs on ships at sea
- Working in C4I/Space/Surveillance on shore tours
- Serving on major Navy and joint staffs
- Serving in command of key communication and surveillance facilities around the globe
Training & Advancement
Those pursuing an Information Professional Officer position are required to attend Officer Candidate School (OCS) in Newport, RI.
Upon completion, candidates typically attend a five-week IP Basic Course of instruction in Pensacola, FL, before or during their initial assignment. IPOs must complete specific qualifications as part of their training during Fleet tours and are expected to pursue advanced education opportunities.
Promotion opportunities are regularly available but competitive and based on performance.
Post-Service Opportunities
Specialized training received and work experience gained in the course of service can lead to valuable credentialing and occupational opportunities in related fields in the civilian sector.
Education Opportunities
Wherever you are in your professional career, the Navy can help ease your financial burdens and advance your career with generous financial assistance and continuing education programs. Beyond professional credentials and certifications, Information Professional Officers can advance their education by:
- Pursuing opportunities at institutions such as Naval Postgraduate School (NPS) or Navy War College (NWC)
- Completing Joint Professional Military Education (JPME) at one of the various service colleges
Postgraduate education is important to the success of the Information Professional. Most IPs will complete a master's degree in C4I, space, information systems, computer science or modeling and simulation.
There's also potential to pursue a graduate certificate, DoW certifications, federal executive fellowships and information assurance scholarships and internships.
Qualifications & Requirements
A degree from a four-year college or university is a minimum educational requirement to become a Commissioned Officer. Candidates seeking an Information Professional Officer position must have a bachelor's degree from a regionally accredited institution in a technical field, preferably in one of following fields: Information Systems, Electrical Engineering, Computer Engineering, Information Operations, Computer Science, Systems Engineering, General Engineering.
All candidates must also be: U.S. citizens, willing to serve worldwide, eligible for a Top Secret/Sensitive Compartmented Information (SCI) security clearance and qualified for sea duty.
General qualifications may vary depending upon whether you're currently serving, whether you've served before or whether you've never served before.
Part-Time Opportunities
There are part-time opportunities available as an Information Professional Officer.
Serving part-time as a Navy Reserve Sailor, your duties will be carried out during your scheduled drilling and training periods. During monthly drilling, Information Professional Officers in the Navy Reserve typically work at a location close to their homes.
For annual training, Information Professional Officers may serve anywhere in the world, whether on a ship at sea or at bases and installations on shore.
Take a moment to learn more about the general roles and responsibilities of Navy Reserve Sailors.
Most of what you do in the Navy Reserve is considered training. The basic Navy Reserve commitment involves training a minimum of one weekend a month (referred to as drilling) and two weeks a year (referred to as Annual Training) - or the equivalent of that.
Information Professional Officers in the Navy Reserve serve in an Officer role. Before receiving the ongoing professional training that comes with this job, initial training requirements must first be met.
For current or former Navy Officers (NAVET): Prior experience satisfies the initial leadership training requirement - so you will not need to go through Officer Training again.
Officers who previously held a commission in another United States Military Service, National Oceanic and Atmospheric Administration, Public Health Service, or United States Coast Guard are exempt from attending ODS or LDO/CWO Academy.
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- Both Overview Information Systems Technicians, Cryptologic Technician Networks, and Intelligence Specialists keep the Fleet connected, informed, and secure by operating and defending networks, conducting cyber operations, and producing intelligence for decision makers across the Navy.
Key Responsibilities As an Information Systems Technician, design, operate, secure, and restore networks, servers, and communication systems that support naval operations; as a Cryptologic Technician Networks specialist, conduct offensive and defensive cyber operations, investigate and track adversary activity, and help protect Navy networks and critical systems; as an Intelligence Specialist, collect and analyze information on adversaries, environments, and weather and create intelligence products and briefings for commanders.
What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and planned maintenance; continuous learning in cyber tools, network defense, signals analysis, and intelligence production; strict requirements for handling classified information and complying with security and information assurance standards; shift work, duty rotations, and deployments afloat and ashore.
Work Environment Worldwide assignments ashore at information warfare and intelligence commands and afloat on ships, aircraft, or submarines; work in secure facilities, server rooms, operations centers, and shipboard communications spaces; close teamwork within information warfare and intelligence teams and with supported operational units.
Pathways, Training & Advancement Recruit Training followed by Class A School in an information warfare specialty, such as IT or CTN at information warfare training sites and IS at intelligence training commands; advanced C schools and follow on training in areas such as cyber operations, network defense, digital forensics, signals analysis, targeting, imagery, language, and mission systems; progressive advancement based on qualifications, performance, and warfare pins such as Information Warfare and platform specific warfare designations.
Direct enlistment into IT, CTN, or IS pipelines from civilian life based on aptitude, security clearance eligibility, and Navy needs; in service conversion opportunities for qualified Sailors who meet screening criteria and community requirements; Reserve accession pathways for prior service or qualified civilian professionals when manning needs allow.
Qualifications All Navy jobs require meeting general enlistment or commissioning standards, which typically include: Eligibility to serve in the United States Navy, which may involve United States citizenship or other legal residency and work status, depending on the program and current law and policy A high school diploma or equivalent for enlisted positions, and a bachelor's or qualifying professional degree for officer positions Meeting age limits that vary by program and are set in law and Navy policy.
Some communities have more restrictive age ranges Meeting medical, vision, and dental standards, including body composition and physical fitness requirements, with some jobs requiring more demanding standards Meeting character and conduct standards, including background screening Achieving required test scores for your program, such as the Armed Services Vocational Aptitude Battery for enlisted roles or officer qualification tests for officer programs Eligibility for a security clearance when required for your rating or designator Additional qualifications can include specific skills, education, licensure, or experience that are unique to a job or community and will be reviewed with you by a recruiter.
Additional qualifications for this job may include: United States citizenship or equivalent status as allowed by law and policy, with most billets requiring citizenship; high school diploma or equivalent; at least 17 years of age; strong interest and aptitude in computers, networks, cyber operations, and analytical work; eligibility for a security clearance at the Secret or Top Secret level depending on the billet.
Education Education benefits are available through standard Navy programs such as Tuition Assistance, the Post-9/11 GI Bill, ACE-recommended college credit for Navy training, Navy COOL-funded certifications, USMAP apprenticeships, and other Navy College Program opportunities.
Specific options depend on the Sailor's status, training, and current Navy policy.
Pay, Benefits & Service Pay, benefits, and service commitments follow standard Navy Active and/or Reserve policies for this type of role, including basic pay, allowances when eligible, health coverage, and retirement options.
Exact entitlements, special pays, and service obligations depend on program, component, years of service, and current law and Navy guidance.
Incentives Incentives such as bonuses, special pays, and loan repayment may be available at times for specific ratings or communities, but they change frequently and cannot be guaranteed.
Applicants must confirm current incentives and eligibility with an official Navy recruiter or authoritative Navy source.
Notes and Disclaimers This description is a general overview of typical duties, training, and opportunities in this community.
It does not replace official Navy instructions, policies, or contracts and does not guarantee specific assignments, training, incentives, or outcomes.
Actual opportunities depend on Navy needs, individual performance, screening results, and current law and policy.5c143e31-5e48-4549-b638-05792d185386
- Pennsylvania-Pittsburgh
- (26001326) The Emerging Technology and Simulation AV Specialist supports the operation, maintenance, and advancement of audiovisual systems and immersive technologies used in simulation and instructional environments.
This role partners with faculty, simulation staff, and IT to ensure reliable, high-quality learning experiences supported by integrated AV and extended reality (XR) technologies.
Job Summary Manages and performs work across multiple areas of the University???s Information Technology (IT) platform and infrastructure.
Conducts analyses for proposed IT projects.
Assists with team members' goal determinations.
Provides IT support and coordinates network activities.
Essential Functions ??? Install, configure, maintain, and troubleshoot AV systems in simulation labs, clinical skills spaces, and technology-enhanced classrooms ??? Support integrated recording and debrief systems for simulation activities ??? Provide live technical support during high-stakes simulation events and assessments ??? Support immersive technologies used in health sciences education, including platforms such as the Anatomage Table, GigXR, and 3DOrganon applications ??? Support AR/VR hardware and software platforms; maintain device inventory and lab equipment ??? Assist faculty and staff in deploying immersive learning technologies ??? Assist with support of AV-supported events as needed ??? Participate in system upgrades, room builds, and AV integration projects as needed ??? Maintain system documentation and configuration standards ??? Provide training and user support for simulation, AV and emerging technology tools Physical Effort Light, Little physical effort.
Duties are primarily Sedentary.
May be required to move objects up to 25 pounds occasionally.
Assignment Category: Full-time regular Job Classification: Staff.Information Technology Program Supervisor Job Family: Information Technology Job Sub Family: IT Project Management Campus: Pittsburgh Minimum Education Level Required: Bachelor's Degree Minimum Years of Experience Required: 2 Will this position accept substitution in lieu of education or experience: Combination of education and relevant experience will be considered in lieu of education and/ or experience requirement.
Work Schedule: M-F, 8:30-5; with some off hours as needed Work Arrangement: On-Campus: Teams that work on campus, in an office, or in a lab.
Hiring Range: TBD Based Upon Qualifications Relocation_Offered: No Visa Sponsorship Provided: No Background Check: For position finalists, employment with the University will require successful completion of a background check Child Protection Clearances: Not Applicable Required Documents: Resume Optional Documents: Not Applicable PI283216320
- Both Overview Information Systems Technicians, Cryptologic Technician Networks, and Intelligence Specialists keep the Fleet connected, informed, and secure by operating and defending networks, conducting cyber operations, and producing intelligence for decision makers across the Navy.
Key Responsibilities As an Information Systems Technician, design, operate, secure, and restore networks, servers, and communication systems that support naval operations; as a Cryptologic Technician Networks specialist, conduct offensive and defensive cyber operations, investigate and track adversary activity, and help protect Navy networks and critical systems; as an Intelligence Specialist, collect and analyze information on adversaries, environments, and weather and create intelligence products and briefings for commanders.
What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and planned maintenance; continuous learning in cyber tools, network defense, signals analysis, and intelligence production; strict requirements for handling classified information and complying with security and information assurance standards; shift work, duty rotations, and deployments afloat and ashore.
Work Environment Worldwide assignments ashore at information warfare and intelligence commands and afloat on ships, aircraft, or submarines; work in secure facilities, server rooms, operations centers, and shipboard communications spaces; close teamwork within information warfare and intelligence teams and with supported operational units.
Pathways, Training & Advancement Recruit Training followed by Class A School in an information warfare specialty, such as IT or CTN at information warfare training sites and IS at intelligence training commands; advanced C schools and follow on training in areas such as cyber operations, network defense, digital forensics, signals analysis, targeting, imagery, language, and mission systems; progressive advancement based on qualifications, performance, and warfare pins such as Information Warfare and platform specific warfare designations.
Direct enlistment into IT, CTN, or IS pipelines from civilian life based on aptitude, security clearance eligibility, and Navy needs; in service conversion opportunities for qualified Sailors who meet screening criteria and community requirements; Reserve accession pathways for prior service or qualified civilian professionals when manning needs allow.
Qualifications All Navy jobs require meeting general enlistment or commissioning standards, which typically include: Eligibility to serve in the United States Navy, which may involve United States citizenship or other legal residency and work status, depending on the program and current law and policy A high school diploma or equivalent for enlisted positions, and a bachelor's or qualifying professional degree for officer positions Meeting age limits that vary by program and are set in law and Navy policy.
Some communities have more restrictive age ranges Meeting medical, vision, and dental standards, including body composition and physical fitness requirements, with some jobs requiring more demanding standards Meeting character and conduct standards, including background screening Achieving required test scores for your program, such as the Armed Services Vocational Aptitude Battery for enlisted roles or officer qualification tests for officer programs Eligibility for a security clearance when required for your rating or designator Additional qualifications can include specific skills, education, licensure, or experience that are unique to a job or community and will be reviewed with you by a recruiter.
Additional qualifications for this job may include: United States citizenship or equivalent status as allowed by law and policy, with most billets requiring citizenship; high school diploma or equivalent; at least 17 years of age; strong interest and aptitude in computers, networks, cyber operations, and analytical work; eligibility for a security clearance at the Secret or Top Secret level depending on the billet.
Education Education benefits are available through standard Navy programs such as Tuition Assistance, the Post-9/11 GI Bill, ACE-recommended college credit for Navy training, Navy COOL-funded certifications, USMAP apprenticeships, and other Navy College Program opportunities.
Specific options depend on the Sailor's status, training, and current Navy policy.
Pay, Benefits & Service Pay, benefits, and service commitments follow standard Navy Active and/or Reserve policies for this type of role, including basic pay, allowances when eligible, health coverage, and retirement options.
Exact entitlements, special pays, and service obligations depend on program, component, years of service, and current law and Navy guidance.
Incentives Incentives such as bonuses, special pays, and loan repayment may be available at times for specific ratings or communities, but they change frequently and cannot be guaranteed.
Applicants must confirm current incentives and eligibility with an official Navy recruiter or authoritative Navy source.
Notes and Disclaimers This description is a general overview of typical duties, training, and opportunities in this community.
It does not replace official Navy instructions, policies, or contracts and does not guarantee specific assignments, training, incentives, or outcomes.
Actual opportunities depend on Navy needs, individual performance, screening results, and current law and policy.5c143e31-5e48-4549-b638-05792d185386
We have headquarteerd in Bloomfiled Hills, MI and have 16 offices spread across six countries.
We partner with Fortune 500 companies to address complex business challenges.
Our services span AI, IT staffing, cloud computing, engineering, mobility, testing, and more.
Certified with CMMI Level 3 and ISO standards, V2Soft is committed to quality and security.
Beyond our work, we actively support local communities and non-profits, reflecting our core values.
Join us to be part of a dynamic and impactful global company! Please visit us at to know more .
Must Have Skills: Experienced in human centered design or design thinking Experience with how technology is delivers – Understanding of Agile methodologies, what it means to talk to a tech peron and what it means to help them build requirements Process Engineering & Modeling Lean Six Sigma Business Process Management Education: Bachelor's required.
V2Soft is an Equal Opportunity Employer ( EOE).
We welcome applicants from all backgrounds, including individuals with disabilities and veterans.
to view all of our open opportunities and to learn more about our benefits.
Blink Health is the fastest growing healthcare technology company that builds products to make prescriptions accessible and affordable to everybody. Our two primary products – BlinkRx and Quick Save – remove traditional roadblocks within the current prescription supply chain, resulting in better access to critical medications and improved health outcomes for patients.
BlinkRx is the world's first pharma-to-patient cloud that offers a digital concierge service for patients who are prescribed branded medications. Patients benefit from transparent low prices, free home delivery, and world-class support on this first-of-its-kind centralized platform. With BlinkRx, never again will a patient show up at the pharmacy only to discover that they can't afford their medication, their doctor needs to fill out a form for them, or the pharmacy doesn't have the medication in stock.
We are a highly collaborative team of builders and operators who invent new ways of working in an industry that historically has resisted innovation. Join us!
*This role is based in Pittsburgh, PA (Robinson Township); candidates must reside locally.
The Opportunity
The Patient Services Operations team is at the forefront of Blink's mission to bring affordable prices and deliver the best experience for our patients. As a Supervisor, Pharmacy Operations (Prior Authorization), you will play a critical role in ensuring the day-to-day execution of prior authorization workflows within a fast-growing hub pharmacy environment.
This is a hands-on management role for someone who thrives in fast-paced, high-volume operations and enjoys working closely with front-line teams. You will directly supervise hourly specialists, manage daily production performance, and ensure SLAs, quality standards, and productivity goals are consistently met.
Success in this role requires strong execution, attention to detail, and a commitment to team development. You'll monitor queue health, coach employees using performance data, address workflow issues in real time, and escalate risks appropriately. You will also support the rollout of new processes and tools, helping your team adapt effectively as the business evolves.
This is an opportunity to build strong foundational leadership skills, develop high-performing teams, and make a direct impact on patient outcomes through operational excellence.
Responsibilities
Executing Daily Production Operations
- Own the success of the end-to-end prior authorization journey in order to provide an exceptional provider experience and meet program SLAs
- Monitor queue volumes throughout the day and reallocate work as needed to maintain productivity, across all prior authorization functions
- Perform quality checks and ensure team adherence to established processes and compliance standards
- Address workflow errors or issues as they arise and partner with leadership when escalation is needed
- Step into production during high-volume periods or coverage gaps
- Cultivate a positive and collaborative work environment and culture
- Perform other job duties, as assigned
Direct Team Supervision
- Supervise a team of hourly prior authorization specialists, on-site and virtually in other location(s)
- Set clear daily performance expectations aligned to established productivity and quality targets
- Conduct regular 1:1 meetings focused on performance, development, and engagement
- Provide real-time coaching and feedback based on observed performance and metrics
- Support corrective action processes when expectations are not met
- Assist with hiring, onboarding and training new team members
- Maintain accurate timecard, attendance, and documentation records
- Operate with a tech-forward mindset, leveraging systems, dashboards, and data to drive performance, identify trends, and inform decision-making
- Ensure all tasks are performed in a safe and compliant manner that is consistent with corporate policies as well as applicable state and federal laws
Managing Performance Through Data
- Review daily and weekly performance reports to track productivity, SLA attainment, and quality.
- Use data to guide coaching conversations and prioritization decisions.
- Flag trends, risks, or recurring issues to Pharmacy Operations leadership.
- Ensure team metrics are updated and communicated clearly.
Supporting Process & System Changes
- Champion adoption of new technologies, operational changes, tools or policy updates, ensuring prior authorization specialists are trained, supported, and aligned during rollouts.
- Provide feedback from the frontline to leadership regarding system challenges or training needs.
- Participate in testing or rollout support for operational changes.
Required Qualifications:
- Minimum 5 years of management and/or supervisory experience in a fast paced metrics driven environment with accountability to performance KPIs and service-level goals
- Demonstrate quality experience coaching employee performance and partnering with HR to manage employee relations issues
- Strong attention to detail and ability to manage multiple priorities in a fast-paced setting
- Technical aptitude and ability to learn new software
- Capable of working independently with minimal supervision
- Effective interpersonal skills with the ability to coach agents
- Ability to adapt to changing processes, technologies and workloads
- Comfortable managing daily production targets, SLAs, and quality standards
- Ability to thrive in a dynamic, fast-paced environment and effectively navigate ambiguity to drive results
- High school diploma or equivalent
Preferred Qualifications
- Bachelor's degree in Business Administration, Healthcare Administration, Operations Management, or related field
- 5 years experience as an individual contributor in a retail, specialty pharmacy, healthcare, PBM, insurance, or pharmacy/medical claims (experience in revenue cycle, claims adjustment and benefits coordination may qualify)
- Proficient understanding of prior authorization operational standards
- Strong knowledge of pharmacy regulations and compliance
- Data-driven mindset with experience in analyzing performance metrics and reporting
What success looks like in the role:
- Daily production goals and SLAs are consistently met.
- Team members clearly understand expectations and improve performance over time.
- Attendance, quality, and productivity issues are addressed promptly.
- Workflow disruptions are minimized through proactive daily management.
- The team demonstrates strong process adherence and accountability.
Location/Hours:
Fully onsite role in Robinson Township, PA (Pittsburgh, PA)
Monday - Friday 8 hours shift between 8am - 9pm EST and Saturday rotation 9am - 5pm EST
Technical Sales Representative
Training Classes Begin July 2026
Pittsburgh, PA | Entry-Level | Full-Time
Are you ready to launch your career with an innovative leader in automation and industrial technology? We are seeking driven, goal-oriented individuals to join a Technical Sales Team. Whether you're a recent graduate or early in your career, this is an opportunity to grow with a company at the forefront of advanced technology solutions.
What You’ll Do
As a Technical Sales Representative, you’ll work directly with customers to understand their needs and deliver advanced technology solutions that drive business results. This is an outside sales position, with most of your time focused on:
- Developing expertise in industry-leading automation and technology products
- Prospecting new business through cold calls, lead generation, and collaboration with the sales team
- Conducting on-site consultations and product demonstrations
- Building relationships with customers and identifying opportunities for growth
- Collaborating with a regional sales team to meet and exceed sales goals
Location: Pittsburgh, PA territory
Candidates may select up to two preferred office locations during the application process. Sales representatives work within regional territories, rather than nationwide coverage.
What We Offer
- Base Salary: $59,820
- Performance Bonus Target: $24,000 annually (performance-based, paid quarterly)
- Comprehensive Training: Paid hands-on training and ongoing mentorship
- Benefits: Medical, dental, vision, 401(k) with employer match, and approximately four weeks of PTO in the first full year
- Career Growth: Strong promote-from-within culture with opportunities for advancement and increased compensation
What We’re Looking For
- Bachelor’s degree required (or Associate’s degree with 4+ years of military experience)
- Strong work ethic and motivation to learn
- Critical thinking and adaptability when solving customer challenges
- Willingness to travel frequently (up to 60%, including occasional overnight travel)
- Valid driver’s license and access to a personal vehicle
- Ability to lift and transport demonstration equipment (35–85 lbs.) into customer sites
Additional Details
- Up to 60% travel within the assigned territory
- Equal Opportunity Employer
- Employment is at-will
*** No 3rd parties accepted
*** Must work onsite Pittsburg, PA
The Enterprise Architect would perform a crucial role in shaping the bank’s technology landscape by defining and governing enterprise-wide architecture standards, frameworks, and roadmaps. This role is strategic focused to ensure that technology investments are aligned with business strategy, regulatory requirements, and digital transformation goals across consumer, commercial, and corporate banking. The ideal candidate would bring in-depth expertise in enterprise architecture (full stack application design, development, implementation, and support with hybrid deployment approach (on-premises and cloud-native)), stakeholder engagement, and banking technology modernization that is critical for successful running, maintaining of secure and robust technology stack.
Key Responsibilities:
Develop and maintain enterprise architecture blueprints across applications, data, infrastructure, and security domains.
- Partner with leader to define and implement the enterprise architecture vision, strategy, and operating model tailored to banking business lines.
- Define framework for architecture standards for responsive design, accessibility, and cross-platform compatibility
- Align technology strategy with business capabilities, regulatory obligations, and operational priorities.
- Establish and Lead architecture governance processes, including review boards, standards enforcement, and solution alignment.
- Collaborate with business and IT leaders to evaluate and prioritize technology initiatives.
- Define reference architectures and reusable patterns for cloud, API, integration, and data platforms.
- Evaluate emerging technologies (e.g., biometrics, AI/ML, real-time payments) for strategic fit and innovation potential.
- Support modernization of legacy systems and migration to cloud/hybrid environments.
- Ensure architectural compliance with banking regulations (e.g., GLBA, FFIEC, SOX, BCBS 239).
- Mentor solution architects and technical leads across business units.
Required:
Bachelor’s or Master’s degree in Computer Science, Engineering, Information Systems, or related field.
- 10+ years of experience in full stack development and enterprise architecture, with at least 3 years of experience in enterprise architecture or solution architecture strategy in digital banking or fintech.
- Strong understanding of banking domains including core banking, lending, payments, digital channels, and risk.
- Expertise in architecture frameworks (e.g., TOGAF, Zachman) and modeling languages (e.g., ArchiMate, UML).
- Experience with cloud platforms (AWS, Azure, GCP), hybrid environments, and API ecosystems.
- Familiarity with enterprise architecture tools (e.g., LeanIX, Ardoq, MEGA, Sparx EA).
Preferred:
TOGAF, Azure Architect, AWS Architect or equivalent certification.
- Experience in digital transformation, cloud migration, or core banking modernization.
- Exposure to AI/ML applications, enterprise risk, cybersecurity, and data governance programs.
- Familiarity with agile and DevSecOps practices in regulated environments.
Manhattan Active WMS Tech Analyst Direct Hire Remote
Tier4 Group is seeking a driven IT MAWM Technology Analyst to support and evolve enterprise‑wide IT initiatives centered on Manhattan Active Warehouse Management (MAWM). In this role, you’ll be a key contributor to system configuration, integrations, extensions, and advanced support—helping ensure our technology ecosystem scales with current and future business needs.
You’ll collaborate closely with IT, business partners, vendors, and QA teams while owning complex configurations, integrations, and L2/L3 troubleshooting in a fast‑paced warehouse and supply chain environment.
What You’ll Do
- Configure and support MAWM solutions using Manhattan Configuration Tools, Config Director, and APIs
- Design, develop, and maintain RESTful API integrations (JSON/XML) between MAWM and third‑party systems such as ERP and TMS
- Create, deploy, monitor, and manage MAWM extension packs using ProActive
- Provide L2/L3 production support, including deep technical troubleshooting, root‑cause analysis, and issue resolution
- Partner with IT, business stakeholders, and vendors to understand, document, and enhance business and technical requirements
- Participate in the design, build, testing, validation, implementation, and ongoing support of application and infrastructure solutions
- Collaborate with IT, QA, and business teams on test planning and execution
- Produce and maintain technical documentation, including:
- Configuration and extension specifications
- System architecture diagrams
- Integration mappings and API documentation
- Support enterprise initiatives by ensuring MAWM aligns with evolving operational and strategic goals
What You Bring
- Bachelor’s degree in Computer Science, Information Technology, Supply Chain, or a related field
- 2+ years of hands‑on experience with Manhattan Active WMS (MAWM)
- Proven experience deploying and managing MAWM extensions using ProActive
- Strong expertise in:
- Manhattan Configuration Tools & Config Director
- API development and integration (REST, JSON/XML)
- Postman scripting and testing
- Experience integrating MAWM via MIF with external systems (ERP, TMS)
- Solid understanding of warehouse operations and supply chain processes
- Excellent analytical, problem‑solving, and troubleshooting skills
- Strong communication skills with the ability to work calmly and effectively under pressure
Nice to Have
- Experience supporting distribution centers or warehouse environments, especially in:
- Food & Beverage
- Pharmaceuticals or other regulated industries
Why This Role
- 100% remote opportunity (within select states)
- Direct impact on enterprise‑level warehouse technology
- Collaborative, cross‑functional environment
- Opportunity to work deeply with a modern Manhattan Active platform
Remote working/work at home options are available for this role.
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates' physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.
Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!
This job is responsible for serving as the first point of contact for financial center clients, helping to uncover personal banking needs of both individual and small business clients, offering appropriate solutions, and connecting clients to specialists. Key responsibilities include deepening client relationships through platform services, supporting clients with self-service or transactional activities, and providing exceptional client care. Job expectations include proactively connecting with clients through outbound calls and conducting consistent follow-up routines.
Partners with teams to provide financial center clients with both consumer and small business solutions, services, and strategies when uncovering personal banking needs and helping clients navigate their unique life priorities
Assists, educates, and trains clients on conducting simple transactions through self-service technologies
Leverages available resources, technologies, and processes to optimize the client experience and deliver operational excellence and accuracy
Adheres to established processes, laws, and guidelines in performing day-to-day activities, such as opening accounts, account maintenance, and Digital Assisted Shopping
Manages client interactions by taking the best course of action for the bank and its clients and abiding by all regulatory requirements
Minimum of one year demonstrated sales experience in a relationship-oriented and client-centric environment
In lieu of one year of sales experience, has previously held the role of Relationship Manager (RM), Advisor Development Program (ADP) RM, Credit Solutions Advisor (CSA I) or Relationship Manager Business Owner Specialist (RMBOS) at Bank of America for a minimum of six months
Enthusiastic, highly motivated self-starter with a strong work ethic and intense focus on results, acting in the best interest of the client
Collaborates effectively to get things done, building and nurturing strong relationships
Displays passion, commitment and drive to deliver an experience that improves our clients' financial lives
Confident in identifying solutions for helping new and existing clients based on their needs
Strong written and verbal communications skills
Can communicate effectively and confidently and is comfortable engaging all clients (in-person and by phone)
Ability to learn and adapt to new information, technology platforms, handle ambiguity and adapt to changing circumstances
Applies strong critical thinking and problem-solving skills to meet clients' needs
Demonstrates effective time management skills and the ability to organize, prioritize and perform multiple tasks simultaneously
Is a commissioned notary or can successfully obtain a notary commission in the state you work within a few months of start date in role (exact timeframe varies by location due to differing state laws)
Must be able to work weekends and/or extended hours and travel to any financial center location within a reasonable distance
Associate's Degree or Bachelor's Degree in business, finance or a related field
Experience working in a financial center where goals were met or exceeded
Retail and/or sales experience in a salary plus incentive environment
Experience working in an environment with individual and/or team goals where goals were routinely met or exceeded
Experience with financial information, spreadsheets and financial skills
Knowledge of banking products and services
Strong computer skills including Microsoft applications and previous experience utilizing laptop technology
Active Listening
Business Acumen
Customer and Client Focus
Oral Communications
Problem Solving
Account Management
Client Experience Branding
Client Management
Client Solutions Advisory
Relationship Building
Business Development
Pipeline Management
Prospecting
Referral Identification
Referral Management
Minimum Education Requirement: High School Diploma / GED / Secondary School or equivalent
Shift: 1st shift (United States of America)
Hours Per Week: 40
