Engineering Jobs in Skyland, NC
14 positions found
2026-03-10
Country:
United States of America
Location:
US-NC-ASHEVILLE-330 330 Pratt Whitney Blvd PRATT WHITNEY
Position Role Type:
Onsite
U.S. Citizen, U.S. Person, or Immigration Status Requirements:
U.S. citizenship is required, as only U.S. citizens are authorized to access information under this program/contract.
Security Clearance Type:
None/Not Required
Security Clearance Status:
Not Required
Pratt & Whitney is working to once again transform the future of flight-designing, building and servicing engines unlike any the world has ever seen. And because transformation begins from within, we're seeking the people to drive it. So, calling all curious.
Come ready to explore and you'll find a place where your talent takes flight-beyond the borders of title, a country or your comfort zone. Bring your passion and commitment and we'll welcome you into a tight-knit team that takes our mission personally. Channel your drive to make a difference into shaping an organization and an industry that's evolving fast to the future.
At Pratt & Whitney, the difference you make is on display every day. Just look up. Are you ready to go beyond?
This is a 2nd Shift position: M-TH, 415pm to 245am
Summary: Welder position that involves the preparation, assembly, fitting, and weld of aerospace turbine components.
What You Will Learn: Working on the production line, you will produce blades and vanes as well as perform all quality checks. These positions require shift work and ability to work overtime when needed. You will perform TIG welding operations on aircraft components to meet NDT specifications and ensure efficient flow of work to meet production schedules and demands.
What You Will Do:
- Layout work requirements and obtain needed equipment to perform routine repair and alteration operations, inspect weld for bead sized and compliance with other specifications
- Blend, grind, or polish weld ensuring specified minimum wall requirement is met
- Use calipers, micrometers, indicators, and gauges to measure repaired part and ensure dimensional requirements are met. Complete production paperwork
- Use and interpret complicated prints, drawings, and process sheets to perform a variety of layouts, as well as complete and sign work orders identifying the operations performed
- Perform standard hand and machine welding operations to fabricate or restore parts and tools where close tolerances are not normally required, and specifically defined criteria are used. Utilize black light process to determine extent of repairs required
- Build up finished machined surfaces and repair simple cracks and other routine imperfections. Use a variety of fixed and variable measuring instruments to check dimensions and record results
- Recognize need and arrange for repair or replacement of equipment used in performing the work as necessary. Perform routine servicing throughout the assigned area following specified procedures and written instructions such as an operator check list for upkeep and to assure equipment operates properly
- Assist others with new process tryout, and other specialized assignments
- This role will involve bending, reaching, pulling, and pushing
Qualifications You Must Have:
- High School Diploma or GED equivalent
- 2+ years of TIG welding experience with stainless steel and titanium and/or aerospace alloys less than 1/8\" thickness
- U.S. citizenship is required, as only U.S. citizens are authorized to access information under this program/contract
Qualifications We Prefer:
- Manufacturing or aviation industry experience
- Associate's Degree in Welding, Welding Certificate, or other technical education
- Welding experience with nickel and cobalt alloys
What We Offer:
- Medical, dental, vision and life insurance
- Short-term disability, long-term disability and parental leave
- 401(k) match
- Flexible spending accounts
- Employee assistance program
- Employee Scholar Program (No waiting period!)
- Paid time off including: 3 weeks of vacation, 5 personal sick days, 3 unpaid days for unique situations at supervisor discretion, and 12 paid government holidays throughout the year
Learn More and Apply Now!
What is my role type? In addition to transforming the future of flight, we are also transforming how and where we work. We've introduced role types to help you understand how you will operate in our blended work environment. This role is Onsite. Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance workers, as they are essential to the development of our engines.
Candidates will learn more about role type and current site status throughout the recruiting process. For onsite and hybrid roles, commuting to and from the assigned site is the employee's personal responsibility.
#pwhourly
As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote.
Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement.
Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company's performance.
This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply.
RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window.
RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act.
Privacy Policy and Terms:
Click on this link to read the Policy and Terms
JOB PURPOSE
The Mechanical Engineer will be responsible for mechanical designs and facilitating the transition of products into the manufacturing environment. The Mechanical Engineer will work with the manufacturing team in providing design input and assessments on new designs.
Responsibilities
- Designs mechanical assemblies & weldments for new products or design improvements
- Creates mathematical engineering models to analyze performance
- Produces prototypes, tooling and tests performance
- Works with team to design and ensure manufacturability of new products
- Provides training for engineers and production personnel as needed for new processes or designs
- Develops and maintains bill of material, tool standards, process updates and documentation
- Performs other duties as assigned
Qualifications
- Bachelor's degree in Mechanical Engineering or related field or 4 years of experience
- Excellent computer skills (e.g., AutoCAD, Inventor, Excel)
- Ability to design and perform troubleshooting
We have an immediate need for Construction Inspectors in the Asheville, NC area for our Transportation division. The successful candidates will support our current staff while assisting in growing the Construction Management and CEI practice to better service our clients statewide.
This role offers unlimited opportunities to maintain existing client relationships, broaden STV's service offerings geographically, be involved in major transportation projects, mentor junior staff, all while promoting the culture of a healthy work-life balance.
This position offers a challenging role at an Engineer News-Record (ENR) Top 50 rated firm. The ideal candidate is an individual who desires to lead through example, is professionally respected, an excellent communicator, and possesses a strong understanding of construction safety principles.
Job ResponsibilitiesPerform construction inspection activities and assist in the administration of highway and bridge construction projects. More specifically:
- Apply safety philosophy to all job responsibilities and ability to work safely in an outside environment
- Monitor contractor compliance with plans and specifications
- Establish engineering controls for the construction contractor and inspection of the work
- Prepare daily inspection reports
- Perform on-site material testing and sampling
- Perform measurement and documentation of completed work
- Read and interpret construction plans and technical specifications
- Effectively communicate with project staff and clients, both verbal and written communication
- Basic knowledge of computer and tablet (iPad) operation
The employee will typically be assigned to NCDOT or other roadway and bridge construction projects. Daily travel to project site will be required. Candidates must work nights and weekends when required. Overnight travel is not expected but may be necessary on a limited basis.
Candidates must hold a valid state driver's license and clean driving record and have the ability to lift 50 pounds, traverse rough terrain, walk or stand for extended periods of time while performing manual tasks, and work outdoors during all types of weather.
Specific RequirementsApplicant must possess a minimum of 2 years of CEI experience.
Applicant must possess the following NCDOT certifications or have the ability to acquire them (at no cost to the candidate) within 6 months of beginning employment, as schedule permits:
- NCDOT/ACI Concrete Field Tech, Grade I
- QMS Asphalt Roadway Tech
- Erosion & Sediment Control Level II
- ABC Sampling
- Borrow Pit Sampling
- Conventional Density
- OSHA 10-Hour Construction Safety
Must be able to fulfill essential job functions in a consistent state of alertness and safe manner.
Compensation Range: $52,754.00 - $70,339.00
Don't meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At STV, we are fully committed to expanding our culture of diversity and inclusion, one that will reflect the clients we serve and the communities we work in, so if you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description we encourage you to apply anyways. You may be just the right candidate for this or other roles.
STV offers the following benefits: Health insurance, including an option with a Health Savings Account; Dental insurance; Vision insurance; Flexible Spending Accounts (Healthcare, Dependent Care and Transit and Parking where applicable); Disability insurance; Life Insurance and Accidental Death & Dismemberment; 401(k) Plan; Retirement Counseling; Employee Assistance Program; Paid Time Off (16 days); Paid Holidays (8 days); Back-Up Dependent Care (up to 10 days per year); Parental Leave (up to 80 hours); Continuing Education Program; Professional Licensure and Society Memberships.
STV is committed to paying all of its employees in a fair, equitable, and transparent manner. The listed pay range is STV's good-faith salary estimate for this position. Please note that the final salary offered for this position may be outside of this published range based on many factors, including but not limited to geography, education, experience, and/or certifications.
Overview
We are seeking a driven and team-oriented Preconstruction Manager to lead and manage the preconstruction phase of our commercial construction projects across healthcare, education and municipality. The ideal candidate brings both estimating expertise and real-world operations experience, working side-by-side with our Operations team to ensure a seamless transition from concept through construction. We are looking for someone who takes ownership, builds strong relationships, and thrives in a collaborative, high-performance environment. A strong understanding of Construction Management-at-Risk (CMAR) and Design-Build delivery methods is essential.
Key Responsibilities:
Lead all aspects of the preconstruction process, including budgeting, estimating, preconstruction, scheduling, and client coordination, with full ownership of deliverables.
Partner closely with Operations teams throughout preconstruction to align on scope, logistics, constructability, staffing, construction scheduling and execution strategy.
Develop and manage preconstruction schedules, milestone tracking, and client facing deliverables.
Support business development efforts including proposals, interviews, conceptual budgeting, and relationship-building with clients and industry partners.
Provide detailed cost estimates with quantity takeoffs, value engineering analyses, and GMP proposals with a focus on accuracy and transparency.
Lead presentations to the client including cost updates, scope alignment discussions, and value engineering recommendations that build trust and confidence.
Provide proactive constructability input during design to identify and reduce risk early, control cost, and drive solutions to protect our clients and our company.
Develop and maintain strong, long-term relationships with our trade partners to foster collaboration, competitive pricing, accountability, and shared success.
Solicit and analyze subcontractor and supplier pricing to ensure comprehensive coverage and strategic buyout planning.
Ensure a smooth and well-communicated transition from preconstruction to the Operations team, setting the project up for field success.
Qualifications:
We are looking for highly motivated self-starters that have these attributes; Organized, self-aware, competitive, sense of urgency, positive attitude with high integrity!
Bachelor’s degree in Construction Management, Engineering, or a related field preferred.
5+ years of experience in commercial construction with strong estimating/ preconstruction and/ or operations leadership experience.
Experience leading both trade facing pricing efforts and client-facing deliverables.
Strong understanding of CMAR and Design-Build delivery models.
Strong financial acumen with the ability to analyze cost, risk, and strategy.
Excellent communication and leadership skills with the ability to build trust internally and externally.
Demonstrated ability to build strong relationships with clients, design partners, and trade partners.
Ability to read and interpret construction drawings, specifications, and contracts.
Compensation & Benefits:
Competitive salary based on experience
Strong Bonus Program
Car allowance or company vehicle
Comprehensive health benefits and paid vacation
Employee-focused culture with strong career growth opportunities
Relocation assistance is available for the right candidate.
Job Type: Full-time
Pay: Dependent on Experience
Benefits:
Comprehensive Benefits Package: Health Insurance, STD, LTD, and Life Insurance Options
Dental and Vision Coverage
Optional Life Insurance for Employee & Spouse
401K Plan with match
Bonus Eligibility
Vehicle Allowance, Fuel Cards, and Per Diem (when applicable)
Paid Vacation and Sick Leave
6 Holidays
Overview
We are seeking motivated and detail-oriented Project Managers to support our commercial construction projects across healthcare, K-12, and higher education sectors. The ideal candidates will assist in ensuring projects are completed on time, within budget, and to the highest quality standards. This role requires strong organizational skills, effective communication, and a desire to grow with our team.
Key Responsibilities:
· A Project Manager will oversee all aspects of construction projects, including schedules, budgets, and quality control on multiple projects.
· Involved in preconstruction process for Construction Management and Design Build Projects.
· Coordinate with subcontractors, suppliers, and site personnel to maintain efficient workflow.
· Develop and maintain project schedules tracking progress and addressing delays or issues.
· Lead meetings with clients, stakeholders, and project teams and maintain strong relationships with all parties.
· Review and interpret construction documents, specifications, and contracts.
· Prepare reports, documentation, and communications related to project progress and performance.
Qualifications:
- We are looking for highly motivated self-starters that have these attributes; Organized, self-aware, competitive, sense of urgency, positive attitude with high integrity!
· Bachelor’s degree in construction management, Engineering, or a related field preferred.
· 5+ years of experience in commercial construction, preferably in healthcare, K-12, or higher education sectors.
· Strong organizational and time management skills.
- Strong leadership and communication skills to manage teams and subcontractors.
- Ability to read and interpret construction drawings, schedules, and specifications.
- Experience with construction management-at-risk (CMaR) project delivery is a plus.
Compensation & Benefits:
- Competitive salary based on experience
- Strong Bonus Program
- Car allowance or company vehicle.
- Comprehensive health benefits and paid vacation.
- Employee-focused culture with strong career growth opportunities.
Relocation assistance is available for the right candidate.
Job Type: Full-time
Pay: Dependent on Experience
Benefits:
- Comprehensive Benefits Package: Health Insurance, STD, LTD, and Life Insurance Options
- Dental and Vision Coverage
- Optional Life Insurance for Employee & Spouse
- 401K Plan with match
- Bonus Eligibility
- Vehicle Allowance, Fuel Cards, and Per Diem (when applicable)
- Paid Vacation and Sick Leave
- 6 Holidays/Personal Days
WHAT'S ON OFFER
- Base salary depending on experience level.
- Annual and project-based bonuses
- Very strong project pipeline and family-oriented culture – clear progression potential.
Areas of expertise include: ground-up commercial or renovation construction
Select Responsibilities:
- Work with project team to ensure timely completion and accuracy of project information and targets
- Organize and assist in project meetings with staff, owners, architects, and trade partners
- Assist with contracts and change orders in a timely fashion
- Prepare and communicate monthly variance cost/budget reports to the management team
- Produce and assist in close-out documentation
CANDIDATE QUALIFICATIONS
- Bachelor’s degree in civil engineering, construction management or other relevant discipline
- Minimum of 2 years experience in the multifamily or commercial construction industries
- Ability to organize, analyze, and problem solve challenges when they occur on assigned projects
- Effective communication and ability to build/foster strong relationships with all internal and external stakeholders
Overview
We are seeking a driven and team-oriented Preconstruction Manager to lead and manage the preconstruction phase of our commercial construction projects across healthcare, education, and municipality sectors. The ideal candidate brings both estimating expertise and real-world operations experience, working side-by-side with our Operations team to ensure a seamless transition from concept through construction. We are looking for someone who takes ownership, builds strong relationships, and thrives in a collaborative, high-performance environment. A strong understanding of Construction Management-at-Risk (CMAR) and Design-Build delivery methods is essential.
Key Responsibilities
- Lead all aspects of the preconstruction process, including budgeting, estimating, scheduling, and client coordination, with full ownership of deliverables.
- Partner closely with Operations teams throughout preconstruction to align on scope, logistics, constructability, staffing, scheduling, and execution strategy.
- Develop and manage preconstruction schedules, milestone tracking, and client-facing deliverables.
- Support business development efforts including proposals, interviews, conceptual budgeting, and relationship-building with clients and industry partners.
- Provide detailed cost estimates with quantity takeoffs, value engineering analyses, and GMP proposals with a focus on accuracy and transparency.
- Lead client presentations including cost updates, scope alignment discussions, and value engineering recommendations that build trust and confidence.
- Provide proactive constructability input during design to identify and reduce risk early, control costs, and drive solutions that protect both the client and the company.
- Develop and maintain strong, long-term relationships with trade partners to foster collaboration, competitive pricing, accountability, and shared success.
- Solicit and analyze subcontractor and supplier pricing to ensure comprehensive coverage and strategic buyout planning.
- Ensure a smooth and well-communicated transition from preconstruction to the Operations team, setting the project up for field success
Qualifications
We are looking for highly motivated self-starters who are organized, self-aware, competitive, possess a strong sense of urgency, and maintain a positive attitude with high integrity.
- Bachelor’s degree in Construction Management, Engineering, or a related field preferred.
- 5+ years of experience in commercial construction with strong estimating/preconstruction and/or operations leadership experience.
- Experience leading both trade-facing pricing efforts and client-facing deliverables.
- Strong understanding of CMAR and Design-Build delivery models.
- Strong financial acumen with the ability to analyze cost, risk, and strategy.
- Excellent communication and leadership skills with the ability to build trust internally and externally.
- Demonstrated ability to build strong relationships with clients, design partners, and trade partners.
- Ability to read and interpret construction drawings, specifications, and contracts.
Benefits
- Comprehensive benefits package: Health Insurance, STD, LTD, and Life Insurance options
- Dental and Vision coverage
- Optional Life Insurance for employee and spouse
- 401(k) plan with match
- Bonus eligibility
- Vehicle allowance, fuel cards, and per diem (when applicable)
- Paid vacation and sick leave
- 6 holidays
Senior Test / Instrumentation Engineer
Location: (Asheville Area)
Compensation: $110,000 – $125,000
Industry: Advanced Mechanical / Automotive Technology
Travel: Limited international travel (1–2 trips per year)
Position Overview
A global engineering and manufacturing organization is seeking an experienced Test / Instrumentation Engineer to support product development and validation testing within a technical engineering center.
This role plays a critical part in ensuring new products meet performance, durability, and reliability expectations through advanced testing methodologies and instrumentation strategies. The engineer will work closely with internal engineering teams and external customers to develop and execute test programs that validate product functionality from concept through final production readiness.
This position combines hands-on testing, technical analysis, and project leadership, making it ideal for engineers who enjoy solving complex mechanical and performance challenges.
Key Responsibilities
- Lead product validation and development testing for mechanical and powertrain-related products.
- Develop and implement new test methods, instrumentation setups, and validation procedures for emerging technologies.
- Conduct and support testing activities including:
- Engine and powertrain testing
- Thermodynamic and functional performance testing
- High and low cycle fatigue testing
- Wear testing and durability analysis
- Vibration and NVH testing
- Utilize advanced instrumentation to measure variables such as:
- Pressure
- Temperature
- Flow
- Rotor motion
- Vibration and acoustics
- Perform signal processing and data analysis including FFT and filtering techniques.
- Support testing using advanced technologies including thermal imaging, high-speed video, and laser-based measurement systems.
- Collaborate with engineering teams to integrate testing results into product design improvements and validation strategies.
- Manage testing timelines, resources, and technical deliverables to meet key project milestones.
- Communicate testing results and technical findings to engineering teams, leadership, and customers.
- Ensure documentation and testing processes meet internal engineering standards.
- Maximize utilization of existing testing equipment and identify opportunities for improved test capabilities.
Qualifications
Education
- Bachelor’s Degree in Mechanical Engineering, Electrical Engineering, or a related engineering discipline required
- Master’s Degree is a plus
Experience
- 6+ years of engineering experience in product development, validation, or testing
- Experience supporting products from concept through validation and production
- Background in mechanical systems, engines, powertrain components, or similar technologies is strongly preferred
Technical Experience
- Experience with instrumentation used to measure flow, pressure, temperature, vibration, or dynamic system behavior
- Exposure to engineering disciplines including:
- Thermodynamics
- Fluid dynamics
- Heat transfer
- Structural stress and fatigue
- Experience with design and simulation tools, such as:
- Solid modeling (Creo / Pro-E or similar)
- Structural or thermal FEA
- Fluid dynamics simulation
- Vibration and harmonic analysis
- Experience with metals and metallurgy, including fatigue and high-temperature material behavior
- Familiarity with GD&T is a plus
- Experience with statistical data analysis tools (such as Minitab) is a plus
Additional Skills
- Strong troubleshooting and analytical problem-solving ability
- Experience leading technical testing programs or engineering projects
- Strong communication skills and ability to collaborate with cross-functional engineering teams
- Ability to balance hands-on technical work with project coordination
Why This Role is Attractive
- Opportunity to work on cutting-edge mechanical and powertrain technologies
- Blend of hands-on engineering and technical leadership
- Exposure to advanced testing technologies and instrumentation
- Competitive compensation and strong engineering culture
- Located near Asheville, NC, one of the most desirable areas in the Southeast for quality of life and outdoor recreation
ABOUT THE CLIENT
A respected and well-established commercial general contractor delivering high-quality construction projects across a range of sectors including commercial, education, and healthcare. The company is known for its collaborative culture, commitment to professional development, and long-term relationships with clients and partners.
ABOUT THE ROLE
- Support Project Managers with day-to-day execution of construction projects from pre-construction through closeout
- Assist with budgeting, cost tracking, and project financial reporting
- Help develop, update, and maintain project schedules
- Coordinate subcontractors, suppliers, and project documentation
- Communicate with owners, architects, engineers, and internal teams
- Track RFIs, submittals, change orders, and meeting minutes
- Support on-site Superintendents to help ensure project milestones are met
- Participate in pre-construction activities including takeoffs, scope reviews, and bid leveling
- Assist with project closeout, turnover documentation, and warranties
- Support and enforce company safety standards and procedures
ABOUT THE CANDIDATE
- Bachelor’s degree in Construction Management, Civil Engineering, or a related field
- 2–5 years of experience in commercial construction (GC preferred)
- Experience in education or healthcare construction is a plus, but not required
- Strong organizational skills with the ability to manage multiple tasks and deadlines
- High level of motivation with a desire to grow into a Project Manager role
- Strong communication skills and professional presence
- Proficient with construction software and project documentation tools
Title: Head of Brokerage Operations
Location: On-site or Hybrid (Asheville, NC)
Reports to: CEO
Type: Full-Time, Salaried
Compensation: $105,000 - $130,000 base + performance bonus
This is an immediate hire. We are actively interviewing and will move quickly for the right candidate.
About Serve Freight
Serve Freight is a growing freight brokerage specializing in high-stakes, time-sensitive, and complex shipments. We are building a multi-division logistics platform, with a freight brokerage that runs like a machine. We need someone who can help operate the machine, own its performance, and ensure every team member knows exactly how to run their part of it.
The Role
As the Head of Brokerage Operations, you will play a central role in scaling Serve Freight's operational infrastructure and execution quality. You will work directly alongside the CEO and leadership team to build, document, and run the systems that power every function in the company.
Your primary job is building the internal engine that makes everything work seamlessly: SOPs, process flow maps, training programs, operational playbooks, KPI ownership, and accountability systems across sales, carrier sales, and operations support teams.
This role is for an operator who doesn't just build the engine but can squeeze every ounce of horsepower out of it for consistent results. You are comfortable recording a Loom walkthrough for track and trace, designing a process flow map in Miro, pulling a report on speed-to-quote, and coaching a team member on performance standards all in the same afternoon.
Role and Responsibilities
- Own and continuously improve the end-to-end operational workflow, from quoting through delivery, identifying bottlenecks, eliminating inefficiencies, and driving measurable outcomes across the brokerage.
- Design, document, and implement SOPs, process flow maps, and operational playbooks that create consistency, reduce errors, and enable the team to scale without sacrificing quality.
- Build and maintain training and development materials for all sales and operations staff, ensuring every team member has clear guidance, knows the standard, and can execute independently.
- Interface with and provide hands-on operational leadership to the sales, carrier sales and operations support team, setting expectations, running quality control, and driving continuous improvement.
- Own internal KPIs and outcomes, proactively surfacing issues and executing fixes before they become customer and/or carrier facing problems.
- Leverage and optimize tools and systems, to include but not limited to Turvo, Hubspot, Miro, Notion, Loom and Highway, to improve process efficiency, data accuracy, and team workflows.
- Collaborate directly with the CEO and leadership team on strategic planning and the operational foundation for Serve Freight's next phase of growth.
- Support the buildout of a scalable freight brokerage, including contributing to hiring decisions, onboarding frameworks, and performance standards as the company grows.
What You Will Do
First 30 Days
- Shadow every role (AM, AE, carrier sales, track/trace, admin). Document strengths, gaps, and bottlenecks for each function.
- Identify the top 10 processes needing SOPs first, ranked by both revenue impact and employee experience impact.
- Monitor baseline operational KPIs such as time-to-quote, quote-to-book, on-time-delivery and gross margin.
- Begin building relationships with the sales, carrier sales and operations support teams. Understand current workflows, communication rhythms, and quality gaps.
- Be active in the weekly operating cadence, contributing operational insights and surfacing improvement opportunities.
- Begin building interview rubrics, scoring criteria, and onboarding frameworks for upcoming hires.
- Pull initial snapshots of operational performance: volume by account, margin by lane, team productivity, and carrier performance to support leadership decision-making.
Days 31-90
- Build and publish the first ~10 SOPs with Loom walkthroughs. Begin building the training library for all sales, carrier sales, and operations support staff.
- Complete an end-to-end company-wide process flow map focusing on speed to cash. Identify every handoff, bottleneck, and failure point.
- Run the first monthly performance reviews using real data and the KPI framework.
- Design and document a structured onboarding program for all future operations and carrier sales hires.
- Define minimum activity requirements, performance tiers, and escalation protocols for the operations team and carrier sales.
- Build a live performance dashboard so the team and leadership have real-time visibility into operational KPIs.
- Deliver a clean operations report for leadership: volume trends, margin by customer, team productivity metrics, and bottleneck status. Reporting and operational analysis owned by you.
- Audit the current Turvo TMS setup: identify configuration gaps, unused features, and integration opportunities that support the SOP and automation rollout.
- Transition into direct operational leadership of the overseas team, with clear expectations, regular check-ins, and quality control cadence in place.
Days 91-180
- All core SOPs complete (~20+). Loom library and training materials built. Process flow maps finalized and published.
- Deploy 2-3 automations that eliminate manual work and reduce error rates.
- Launch incentive programs tied to operational KPIs.
- CEO removed from weekly operational meetings. Cadence runs independently under your leadership.
- Operations reporting runs on a recurring cadence. Leadership has a standing data package for strategic planning.
- Begin scoping operational playbooks for future division expansions.
- Training and development materials are complete, maintained, and actively used by all operations and carrier sales staff.
- Operations support teams operating under your direct leadership with documented workflows, performance standards, and escalation protocols.
What You Bring
Required
- 3-7 years in the freight brokerage or logistics industry. You have seen inside a brokerage and understand the full workflow from quote to delivery.
- Strong process documentation skills. You have built SOPs, training programs, process flow maps, or operational playbooks before, not just followed them.
- Comfortable pulling data and building reports. You do not need to be a strategist, but you need to be fluent in operational, carrier, and revenue metrics and able to surface what matters.
- Experience with TMS platforms (Turvo preferred) and CRM tools (HubSpot preferred).
- Proficiency with DAT, Highway, and standard freight coverage and compliance tools.
- Proficiency with Notion, Loom, Miro, Google Workspace, and basic spreadsheet modeling.
- Self-directed. You create your own task list, identify what needs fixing, and go fix it without waiting for direction.
- Comfortable with accountability. You will coach, confront, and hold people across the organization to the standards you help build.
- Experience building or leading training and onboarding programs.
Preferred
- Experience building operational dashboards or recurring performance reports.
- Background in process automation (Zapier, Make, or TMS-native tools).
- Experience in a high-growth or founder-led environment, wearing multiple hats.
- Exposure to project logistics, over-dimensional/overweight freight, or specialized/high-stakes shipments.
- Familiarity with carrier vetting and sourcing workflows, and compliance documentation (insurance, authority, safety scores).
- Experience managing or providing operational leadership to remote teams.