Engineering Jobs in Highland Park Illinois

89 positions found

Generative AI Lead, Associate Principal
✦ New
🏢 MathCo
Salary not disclosed
Vernon Hills, IL 17 hours ago

We are looking for a Generative AI Lead to drive the design and delivery of advanced AI solutions for enterprise clients.

This role sits at the intersection of hands-on engineering, system architecture, and technical leadership, focused on building production-grade GenAI systems that solve complex, real-world business problems.

What You’ll Do

  • Lead the design and development of enterprise-scale Generative AI solutions
  • Architect and implement multi-agent AI systems and retrieval-augmented generation (RAG) pipelines
  • Integrate LLM capabilities into business workflows and enterprise applications
  • Partner with business stakeholders to translate complex problems into scalable AI solutions
  • Guide and mentor engineering teams while maintaining a high bar for technical quality
  • Ensure reliable deployment, monitoring, and performance of AI systems (including handling hallucinations, drift, and scaling challenges)
  • Optimize infrastructure across cloud environments, including compute and GPU utilization

What We’re Looking For

  • Proven experience building and deploying LLM-based / Generative AI applications in production
  • Strong hands-on expertise in Python and modern AI frameworks (e.g., LangChain, LlamaIndex)
  • Experience designing RAG pipelines, semantic search systems, or knowledge retrieval architectures
  • Exposure to multi-agent frameworks (e.g., LangGraph, CrewAI) or similar architectures
  • Experience working in cloud environments (AWS, Azure, or GCP) and scaling AI systems
  • Demonstrated ability to lead technical teams or initiatives
  • Strong communication skills with the ability to collaborate with both technical and business stakeholders

Nice to Have

  • Experience working in regulated industries (e.g., healthcare, life sciences, financial services)
  • Familiarity with vector databases (e.g., Pinecone, Weaviate)
  • Background in enterprise AI platform development or data infrastructure

Why This Role

  • Opportunity to build real-world GenAI systems at scale (not just prototypes)
  • Own end-to-end architecture and delivery, from concept to production
  • Work on high-impact use cases across enterprise clients
  • Collaborate with cross-functional teams across engineering, product, and business

About MathCo

MathCo is a global Enterprise AI and Analytics company helping Fortune 500 organizations solve complex business problems through data and AI. Our work spans advanced analytics, AI platforms, and scalable solutions that deliver measurable business impact.

Not Specified
Technical Support Specialist (HVAC Operations & Building Systems Support)
✦ New
🏢 Comrise
Salary not disclosed
Buffalo Grove, IL 11 hours ago

Job Title: Technical Support Specialist – HVAC Operations & Building Systems Support

Location: Buffalo Grove, IL 60089 (Onsite)

Employment Type: 12-Month Contract (Potential for Full-Time Conversion)

Pay Rate: $30/hour (W2)


About the Role

We are seeking a Technical Support Specialist with experience in HVAC operations, dispatch coordination, and service support to assist with smart building and building automation systems.


This role is ideal for candidates who have supported HVAC service teams, managed work orders, coordinated technicians, and handled inventory/logistics, and are looking to grow into a more technical support role within building systems and automation.


You will act as a bridge between customers, field technicians, and internal engineering teams, helping ensure smooth service delivery, accurate documentation, and timely issue resolution.


Key Responsibilities

  • Manage incoming service requests, work orders, and support tickets related to HVAC and building systems
  • Coordinate technician scheduling, dispatch, and daily service logistics
  • Assist in basic troubleshooting of HVAC and building system issues (remote support / triage level)
  • Maintain accurate service records, maintenance logs, and documentation
  • Track and manage inventory, parts ordering, and vendor coordination
  • Communicate with customers regarding service updates, issue status, and resolutions
  • Escalate complex technical issues to engineering or field specialists
  • Support preventative maintenance tracking and reporting
  • Use internal systems (CRM / ticketing tools) to log, update, and close cases
  • Assist with process improvements across service operations and support workflows


Qualifications

  • 1–3+ years of experience in HVAC support, service coordination, or technical admin roles
  • Experience with:
  • Work order management
  • Dispatch/scheduling of field technicians
  • Service ticketing systems or CRM tools
  • Strong organizational and documentation skills (logs, service records, reports)
  • Customer-facing communication experience
  • Ability to multitask in a fast-paced service environment
Not Specified
Senior Director of Quality Systems
✦ New
Salary not disclosed
Northfield 1 day ago
Job Summary Provides enterprise leadership for a central quality support organization that partners with multiple manufacturing locations to resolve complex quality and compliance issues, lead systematic remediation, CAPA execution, and strengthen manufacturing quality systems and processes.

This role is accountable for rapid, compliant problem resolution across sites while also driving longer-term capability building, standardization, and quality system maturity.

Manage people, projects, and priorities to address resource and operational challenges.

Direct and manage sites during FDA inspections and responses to observations.

Liaison with site operation management providing input and support to ensure Quality and Compliance requirements are being met.

Partners cross-functionally with manufacturing, engineering, regulatory, operations, corporate quality, to increase regulatory compliance.

Support Quality Systems related activities, analyze problems related to quality/regulatory information, and provide process structure and technical support in solving these problems.

Provide expertise, counsel and guidance to Quality leadership.

Manage the Quality data integrity for Medline products including but not limited to, sterile products, medical devices, pharmaceuticals, biologics, cosmetics, medical foods, and dietary supplements.

Job Description MAJOR RESPONSIBILITIES Lead personnel, activities, and resources for continuous Quality System improvement.

Motivate and engage the team and others around the operational excellence vision and ensure execution.

Advises leadership to ensure the QMS for assigned departments are in compliance as measured by FDA/ISO/internal audits.

Collaborate with cross-functional teams to deploy quality processes and systems.

Consult and provide guidance to business partners.

Partners with other applicable leaders to ensure a strategic approach to any regulatory audit and related responses.

Partners with other applicable leaders to ensure a strategic approach to any regulatory audit and related responses Prepare and deliver Customer presentations Oversee critical Quality systems projects and team that identify, lead and drive opportunities to improve quality systems and develop long-term strategies that support the success of the business.

Review and determine the application of various system compliance regulations.

Ensure compliance to global regulatory requirements with internal procedures.

Identify risk and compliance opportunities.

Train and coach personnel and cross-functional teams to deliver optimal results.

Management responsibilities include: Typically manages through multiple Managers Provide leadership and management to one or more major departments of an operating unit or to a department that has systemwide accountability Strategic, tactical and operational planning (12 + months) for the function or department Direct budgetary responsibility for one or more departments, functions or major projects/programs Interpret and execute policies for departments/projects; develop, recommend and implement new policies or modifications to existing policies Hiring staff, recommending pay increases, performing performance reviews, training and development of staff, estimating personnel needs, assigning work, meeting completion dates, interpreting and ensuring consistent application of organizational policies MINIMUM JOB REQUIREMENTS Education Bachelor’s degree in technical or scientific discipline Work Experience Knowledge of Food and Drug Administration (FDA), Quality System Regulations (QSR) and International Organization of Standardization (ISO).

Proficiency in Microsoft Suite.

Position requires travel up to 20% of the time for business purposes (within state and out of state).

Knowledge / Skills / Abilities Job Title: Sr Dir Quality Systems Job Code: 62398 MINIMUM JOB REQUIREMENTS Experience leading people and cross functional teams through quality change and continuous improvement.

Experience hosting FDA/ISO GMP inspections and regulatory meetings.

Experience writing, reviewing, and managing FDA responses Experience with quality systems development and implementation.

Experience with Medical Device Design Controls, CE technical File Requirements, and 510K submissions.

Experience in the Medical Device, Pharmaceutical industry, cosmetic, combination product industry.

Experience hosting FDA/ISO GMP inspections.

Proficiency in analyzing and reporting data to identify issues, trends, or exceptions to drive improvement of results and find solutions.

Demonstrated ability to control and coordinate team priorities, concurrent projects, competing priorities and critical deadlines.

Position requires travel up to 25% of the time for business purposes (within state, out of state and/or internationally).

PREFERRED JOB REQUIREMENTS Work Experience 8 years or more of managerial experience preferred.

10 years or more of related experience in Medical Device, Pharmaceutical, Food, Cosmetic, or Personal Products industries preferred.

Medline Industries, LP, and its subsidiaries, offer a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.

The anticipated salary range for this position: $203,000.00
- $305,000.00 Annual The actual salary will vary based on applicant’s location, education, experience, skills, and abilities.

This role is bonus and/or incentive eligible.

Medline will not pay less than the applicable minimum wage or salary threshold.

Our benefit package includes health insurance, life and disability, 401(k) contributions, paid time off, etc., for employees working 30 or more hours per week on average.

For a more comprehensive list of our benefits please click here .

For roles where employees work less than 30 hours per week, benefits include 401(k) contributions as well as access to the Employee Assistance Program, Employee Resource Groups and the Employee Service Corp.

We’re dedicated to creating a Medline where everyone feels they belong and can grow their career.

We strive to do this by seeking diversity in all forms, acting inclusively, and ensuring that people have tools and resources to perform at their best.

Explore our Belonging page here .

Medline Industries, LP is an equal opportunity employer.

Medline evaluates qualified individuals without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability, neurodivergence, protected veteran status, marital or family status, caregiver responsibilities, genetic information, or any other characteristic protected by applicable federal, state, or local laws.
Not Specified
Quality Engineer - Environmental Services
✦ New
🏢 Medline Industries - Transportation & Operations
Salary not disclosed
Northfield 1 day ago
Job Summary Under broad supervision, responsible for independently setting basic quality standards for both in-process while leading efforts to develop methods for testing, sampling and training.

Evaluate production process, recommend improvements, qualify and conduct vendor management, generate and maintain DMR’s, product specifications, design control files, and CE technical files.

Job Description MAJOR RESPONSIBILITIES: Manage the development and implementation of methods and procedures for process control, process validation, process improvement, testing, and inspection to ensure that products are ideal and functional.

Design experiments to understand sources of variation affecting products and processes.

Applies statistical process control (SPC) methods for analyzing data to evaluate the current process and process changes.

Design and perform experimental product testing and analysis to maintain quality levels and minimize defects and failure rates.

Generate and analyze reports and defective products to determine trends and lead corrective actions.

Use concepts of probability and statistical quality control to guide decisions.

Direct and collaborate with supplier representatives on quality problems, ensure corrective action implementation (CAPA, SCAR), and contribute to supplier quality improvement programs.

Lead supplier qualifications.

Provide Quality expertise in Product Development, Design Control activities, Risk Management, and CE Technical Files.

Responsible for building appropriate product documentation (e.g.

Device Master Records) in compliance with applicable regulations.

Work with Regulatory Groups and Suppliers to produce 510K submissions, letters to file, etc., as required.

Coordinate product testing with internal and external laboratories as required.

Ensure compliance with domestic and international regulations associated with product lines and processes.

Perform quality reviews of design documentation for compliance with stated requirements, including vendor quality documents and company quality records.

Lead investigations of product and process non-conformances and out-of-specification results and develop effective corrective and preventive actions (CAPA).

Education: Typically requires a Bachelor’s degree in Engineering, Science, Math or other related technical field.

Work Experience: At least 2 years of experience in the Quality or Engineering.

Knowledge / Skills / Abilities: Experience developing ways of accomplishing goals with little or no supervision, depending on oneself to complete objectives, and determining when escalation of issues is necessary.

Experience using time management skills to prioritize, organize, and track details in order to meet deadlines of multiple projects.

Experience problem solving, overcoming obstacles, and reaching a positive and successful solution through mathematical or systematic operations.

Experience using MS Office Suite products (Word, Excel, PowerPoint, Outlook ).

Intermediate Skill Level in Microsoft Excel (for example: conditional formatting, tables, formulas, charting) Working knowledge of government and industry quality assurance codes and standards (e.g.

21 CFR 820, ISO13485).

Position requires up to 15% travel.

PREFERRED JOB REQUIREMENTS: At least 2 years of industry experience in Medical Devices, Drugs, and/or fields directly related to the role.

Medline Industries, LP, and its subsidiaries, offer a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.

The anticipated salary range for this position: $79,000.00
- $119,000.00 Annual The actual salary will vary based on applicant’s location, education, experience, skills, and abilities.

This role is bonus and/or incentive eligible.

Medline will not pay less than the applicable minimum wage or salary threshold.

Our benefit package includes health insurance, life and disability, 401(k) contributions, paid time off, etc., for employees working 30 or more hours per week on average.

For a more comprehensive list of our benefits please click here .

For roles where employees work less than 30 hours per week, benefits include 401(k) contributions as well as access to the Employee Assistance Program, Employee Resource Groups and the Employee Service Corp.

We’re dedicated to creating a Medline where everyone feels they belong and can grow their career.

We strive to do this by seeking diversity in all forms, acting inclusively, and ensuring that people have tools and resources to perform at their best.

Explore our Belonging page here .

Medline Industries, LP is an equal opportunity employer.

Medline evaluates qualified individuals without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability, neurodivergence, protected veteran status, marital or family status, caregiver responsibilities, genetic information, or any other characteristic protected by applicable federal, state, or local laws.
Not Specified
Product Manager
✦ New
Salary not disclosed
Vernon Hills, IL 1 day ago

Product Manager


Compensation & Benefits

  • Salary: $110,000 – $130,000 + Annual Bonus
  • Medical, Dental, Vision Coverage
  • 401(k) with Company Match


About the Opportunity

Sterling Engineering is partnering with a leading organization to hire a Product Manager who will drive innovation, profitability, and strategic growth across a diverse product portfolio.

This role is ideal for a data-driven, strategic thinker who thrives in retail manufacturing or industrial product environments and enjoys balancing high-level strategy with hands-on execution. You’ll play a key role in shaping product direction—not just responding to customer requests, but proactively identifying opportunities that impact the broader market.


What You’ll Do

Product Strategy & Portfolio Management

  • Lead product innovation through competitive analysis, gap identification, and market insights
  • Manage and optimize product portfolios, including SKU rationalization and lifecycle management
  • Identify new product opportunities aligned with business goals and market demand
  • Own product data and performance metrics to drive strategic decision-making
  • Partner with Supply Chain and Manufacturing to refine product specs, cost structures, and procurement strategies

New Product Development

  • Develop and execute product roadmaps focused on innovation and value creation
  • Collaborate cross-functionally to ensure successful product launches and market adoption
  • Support continuous improvement initiatives across multiple product lines

Pricing Strategy

  • Analyze market trends and competitor pricing to ensure optimal positioning
  • Implement pricing strategies that drive both revenue growth and margin expansion
  • Conduct pricing analysis and experiments to evaluate demand and profitability

Channel & Go-to-Market Strategy (Place & Promotion)

  • Define and optimize sales channels (distribution, e-commerce, dealer networks, etc.)
  • Partner with Marketing to develop promotional strategies, campaigns, and product positioning
  • Support merchandising, packaging, and product content strategies across channels
  • Build and manage promotional calendars aligned with key sales events and market opportunities

What We’re Looking For

  • 3–5+ years of Product Management experience with a focus on strategy, innovation, and analytics
  • Experience in retail manufacturing, industrial, or durable goods environments
  • Strong background in competitive analysis, pricing strategy, and portfolio management
  • Proven ability to influence internal product strategy at scale, beyond individual customer requests
  • B2B experience preferred
  • Bachelor’s degree required (Master’s preferred)
  • Excellent communication, leadership, and cross-functional collaboration skills
  • Demonstrated career stability and long-term impact in prior roles
Not Specified
Master Scheduler - 251706
✦ New
Salary not disclosed
Wheeling, IL 1 day ago

Company Overview

Medix is partnered with a leading manufacturer of high-precision orthopedic implants, delivering innovative solutions to improve patient outcomes. Their state-of-the-art CNC manufacturing operations require meticulous planning, coordination, and execution to ensure timely production and delivery of high-quality implants.


Position Summary

Medix partnered with this manufacturer to recruit a highly organized and analytical Master Planner to manage production planning, inventory, and supply chain scheduling for their CNC manufacturing operations. The Master Planner will work cross-functionally with engineering, manufacturing, and procurement teams to ensure the right materials and products are available at the right time, meeting both production and customer demand.


*** This is a 6 month contract with potential for conversion to a direct employee. ***


Key Responsibilities

  • Develop, maintain, and execute master production and material plans to meet demand for orthopedic implants.
  • Balance demand, capacity, and material constraints across production lines.
  • Analyze historical data, forecasts, sales orders, and system reports to identify trends, bottlenecks, and improvement opportunities.
  • Provide actionable recommendations to improve planning accuracy, throughput, and key performance metrics.
  • Pull, interpret, and report key metrics to track and improve planning performance.
  • Identify system and process gaps, support system “test drives,” and drive workflow optimization.
  • Collaborate cross-functionally with engineering, manufacturing, and procurement to align production schedules with customer requirements and machine capacity.
  • Communicate proactively with internal stakeholders regarding changes in demand, lead times, and production schedules.
  • Support new product introductions (NPIs) by coordinating required materials, tooling, and production capacity.
  • Utilize ERP/MRP systems (Connexus, Oracle preferred) to plan, schedule, and track production activities.
  • Lead and guide a team of 3 planners on metrics, planning activities, and system improvements.
  • Identify process improvement opportunities in planning, scheduling, and inventory management.


Required Experience & Skills

  • 5+ years of experience in production planning, master scheduling, or supply chain planning
  • Bachelor’s degree in Supply Chain, Operations Management, Business, or related field preferred.
  • Experience with Connexus and Oracle ERP systems.
  • Strong understanding of demand and supply planning, production planning, and manufacturing operations.
  • Familiarity with validation processes, material movement, and machining environments (CNC experience a plus).
  • CNC machining environment experience is preferred; knowledge of FDA/ISO regulations is a plus.
  • Strong analytical, problem-solving, and communication skills.
  • Ability to manage multiple priorities in a fast-paced environment.


Role Focus

  • Heavy emphasis on systems, data analysis, and process improvement.
  • Not customer/account-facing.
  • Involves planning and some financial decision-making.
  • Supports a large machining operation with a focus on improving key performance metrics and overall planning efficiency.
Not Specified
Scrum Master
✦ New
🏢 MathCo
Salary not disclosed
Vernon Hills, IL 1 day ago

We are looking for an experienced Scrum Master to support the delivery of enterprise AI and analytics solutions across global clients.

This role focuses on enabling high-performing data and engineering teams, ensuring Agile best practices are applied effectively, and driving consistent delivery outcomes in complex, fast-paced environments.


What You’ll Do

  • Facilitate Agile ceremonies including sprint planning, stand-ups, reviews, retrospectives, and backlog refinement
  • Enable delivery across data, analytics, and AI teams, ensuring alignment and momentum across workstreams
  • Partner with product owners and stakeholders to maintain clear, prioritized backlogs
  • Track and report on Agile metrics (velocity, burndown, cycle time) to drive continuous improvement
  • Identify and remove blockers impacting delivery and team productivity
  • Coordinate across cross-functional teams to manage dependencies and delivery risks
  • Promote Agile best practices and foster a culture of continuous improvement


What We’re Looking For

  • Proven experience as a Scrum Master, Agile Coach, or Agile Delivery Lead
  • Experience supporting data, analytics, or software engineering teams
  • Strong understanding of Agile frameworks (Scrum, Kanban, SAFe)
  • Hands-on experience with tools like JIRA or Azure DevOps
  • Strong communication and facilitation skills with the ability to align technical and business stakeholders
  • Demonstrated ability to drive delivery outcomes, not just facilitate ceremonies


Nice to Have

  • Experience working in regulated industries (e.g., healthcare, life sciences, financial services)
  • Exposure to AI/ML or data platform environments


Why This Role

  • Work on high-impact AI and analytics initiatives across enterprise clients
  • Play a key role in driving delivery across data and engineering teams
  • Opportunity to influence Agile practices and team performance at scale
  • Collaborate with cross-functional teams across product, engineering, and business


About MathCo

MathCo is a global Enterprise AI and Analytics company helping Fortune 500 organizations solve complex business problems through data and AI. Our work spans advanced analytics, AI platforms, and scalable solutions that deliver measurable business impact.

Not Specified
Supply Chain Planning Manager
✦ New
Salary not disclosed
Vernon Hills, IL 1 day ago

Supply Chain Planning Manager


Ref No: 1491


Location: Vernon Hills, IL


Company Description:

We’ve partnered with a growing, design-driven consumer products manufacturer with a strong reputation for quality and innovation. With a diverse portfolio of premium brands and a commitment to craftsmanship and operational excellence, the company continues to invest in expanding its U.S. manufacturing and supply chain capabilities.


The newly added Supply Chain Planning Manager is a highly-visible, hands-on role to align demand forecasts with production execution to improve schedule attainment, fill rates and order fulfillment.


Position Description:

  • Design, implement and run the supply planning, production scheduling, and materials procurement processes to support manufacturing operations.
  • Translate demand forecasts into executable supply plans across multiple planning horizons.
  • Develop production schedules that align with manufacturing capacity and operational constraints.
  • Ensure raw materials and components are available to support production commitments.
  • Balance production output and finished goods inventory to support seasonal demand and service levels.
  • Optimize production sequencing and lot sizing to improve efficiency and reduce downtime.
  • Monitor schedule attainment and production performance, identifying and addressing potential risks.
  • Manage supplier commitments, track shortages, and expedite materials as needed.
  • Identify opportunities to improve supplier performance, reduce costs, and increase supply reliability.
  • Partner with cross-functional teams to improve planning processes, operational visibility, and supply chain efficiency.


Background Required:

  • Bachelor’s degree in Supply Chain, Operations, Engineering, Business, or related field preferred.
  • 5–8 years of experience in materials management, supply planning, production planning, or procurement within a manufacturing environment.
  • Advanced proficiency in Microsoft Excel.
  • Strong communication skills with the ability to collaborate closely with manufacturing and cross-functional teams.


Miscellaneous:

  • Compensation: $100,000 – $115,000 + bonus.
Not Specified
Group Product Manager-Lab
🏢 Medline Industries - Transportation & Operations
Salary not disclosed
Northfield 2 days ago
Job Summary Medline Industries has an immediate opening for a Group Product Manager with our Lab division.

This role will be based out of our Northfield, IL corporate headquarters and will work a hybrid model.

Oversee and manage Product Teams (may have multiple reports including Product Manager and Senior Product Manager levels) for the sourcing, marketing, product development, sales support and financial growth of multiple product categories.

Assist with long-term business and marketing strategy.

Provide subject matter expertise for complex, generally more established product lines, largest divisional product lines, or multiple product categories.

Job Description Responsibilities Negotiate pricing with vendors for raw materials and finished goods.

Visit vendors to develop products and train personnel in all aspects of each product and usages.

Coordinate materials with vendors and develop finished custom items.

Implement marketing plans and promotional programs for existing products to include product strategy development, pricing strategy, collateral creation and brand management Offer solutions for detrimental sales or cost trends.

Analyze sales trends over time and impact of competitive strategies.

Support forecasts and budgets with appropriately detailed marketing plans.

Work with Product Teams, Manufacturing, Purchasing, and Engineering to reduce Cost of Goods by assessing packaging, alternate materials, new sources of material, stocking, make to order, direct to customer shipments, etc.

Manage inventory by focusing on eliminating surplus and optimizing SKU count.

Develop and deliver training materials for internal stakeholders, sales forces and customers.

Create sales tools.

Conduct effective market research and translate that research into new products, product improvements, or line extensions by providing leadership to a multi-functional team.

Travel with sales force to support efforts to convert customers to purchase Medline products.

Provide timely follow up to sales forces by answering product questions via e-mail and phone.

Management responsibilities: Typically manages through multiple Managers and/or Supervisors
- Oversee major projects/programs/outcomes Budget responsibility Interpret and execute policies for departments/projects; develop, recommend and implement new policies or modifications to existing policies Provide general guidelines and parameters for staff functioning Hiring staff, recommending pay increases, performing performance reviews, training and development of staff, estimating personnel needs, assigning work, meeting completion dates, interpreting and ensuring consistent application of organizational policies Medline Industries, LP, and its subsidiaries, offer a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.

The anticipated salary range for this position: $134,000.00
- $201,000.00 Annual The actual salary will vary based on applicant’s location, education, experience, skills, and abilities.

This role is bonus and/or incentive eligible.

Medline will not pay less than the applicable minimum wage or salary threshold.

Our benefit package includes health insurance, life and disability, 401(k) contributions, paid time off, etc., for employees working 30 or more hours per week on average.

For a more comprehensive list of our benefits please click here .

For roles where employees work less than 30 hours per week, benefits include 401(k) contributions as well as access to the Employee Assistance Program, Employee Resource Groups and the Employee Service Corp.

We’re dedicated to creating a Medline where everyone feels they belong and can grow their career.

We strive to do this by seeking diversity in all forms, acting inclusively, and ensuring that people have tools and resources to perform at their best.

Explore our Belonging page here .

Medline Industries, LP is an equal opportunity employer.

Medline evaluates qualified individuals without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability, neurodivergence, protected veteran status, marital or family status, caregiver responsibilities, genetic information, or any other characteristic protected by applicable federal, state, or local laws.
Not Specified
Operations Support III JP32786
Salary not disclosed
Lake Bluff, IL 2 days ago
Operations Support III – Patient Services Operations
Location: Mettawa, IL 
Work Model: Hybrid – onsite approximately one week per month
Contract Duration: Through December 2026 (extension likely)
Rate: $21-26/HR based on benefit selection

Orion Group's pharmaceutical client is seeking an Operations Support III professional to join the U.S. Patient Services (APS) Operations team. The APS organization is recognized as an industry leader in delivering high-quality patient support programs that enhance both patient satisfaction and brand loyalty.

This role provides operational coordination, reporting, and project support to ensure efficient service delivery across APS initiatives. The position reports to the Director or Associate Director of APS Operations and collaborates closely with internal teams and external vendors.

Key Responsibilities

Operational Coordination
  • Coordinate onboarding and offboarding processes in partnership with internal stakeholders and external vendors
  • Support operational workflows to ensure continuity and efficiency of APS programs
Process Improvement
  • Identify and recommend process improvements and operational efficiencies within APS operations
  • Support initiatives that enhance workflow consistency and service delivery quality
Issue & Ticket Management
  • Monitor and manage tickets within a custom issue management system
  • Analyze trends, identify recurring issues, and support resolution efforts
Project & Reporting Support
  • Provide project management and operational support across APS initiatives
  • Develop and maintain routine reports using Microsoft Excel
  • Create PowerPoint presentations for leadership and stakeholder updates
Additional Support
  • Assist with special projects and ad hoc operational initiatives as assigned by APS Operations leadership
Required Qualifications
  • Strong written and verbal communication skills
  • High level of attention to detail and accuracy
  • Ability to manage multiple priorities in a fast-paced environment
  • Strong organizational and time management skills
  • Comfortable working across multiple systems and tools simultaneously
  • Proficiency in Microsoft Office, particularly Excel and PowerPoint
Ideal Candidate Profile
The ideal candidate is a highly organized operations professional who thrives in collaborative environments and enjoys supporting operational processes, reporting, and cross-functional initiatives.
Experience supporting healthcare, pharmaceutical, patient services, or operational teams is a plus.

People are our business worldwide
 
Orion Group was founded in 1987 and is now one of the largest, independent, international recruitment companies. We have a network of 200 employees working from 24 offices, delivering a range of services – Talent Acquisition, Recruitment Outsourcing Services, Retained Search, Global Workforce Solutions, Completions & Commissioning and Materials Management – across 68 countries. As a global leader in workforce solutions, we recruit personnel across the Engineering & Technical, Office & Commercial, Scientific and Skilled Trades disciplines, for sectors including Oil & Gas, Life Science, Power & Utilities, Constructions & Infrastructure, Manufacturing and Renewables.

Not Specified
jobs by JobLookup
✓ All jobs loaded