Engineering Jobs in East Lansing Mi Flexible

Job Title : Oceanography Category / Component: Officer • Both Overview Oceanography (OCEANO) Officers, also called METOC, are the Navy's geophysical experts who understand and apply all facets of meteorology, oceanography, hydrography, bathymetry, geophysics, and precise time and astrometry.

Their mission is to define and apply the physical environment, from the bottom of the ocean to the stars, to ensure the U.S.

Navy has the freedom of action to deter aggression, maintain freedom of the seas, and win wars.

Key Responsibilities Provide timely and relevant support to fleet and joint operations by leading the collection, processing, prediction, exploitation, and dissemination of environmental data.

Ensure safety of navigation, access to denied waters, freedom to maneuver at will, and increase the lethality of Navy forces.

Lead teams ranging from small 3-4 person deployable units to large commands of over 400 personnel.

Serve as the one-of-one geophysical expert at an operational command.

What to Expect Serve in a variety of challenging operational billets with increasing scope and responsibility, both at sea and ashore.

The career path interweaves sea, shore, and educational tours.

Sea duty may include leading small team detachments on U.S.

and foreign vessels, serving as the embarked OCEANO Officer on an aircraft carrier or amphibious ship, or serving on a Strike Group or Joint Task Force staff.

Shore tours include assignments at major production commands, forecast centers, headquarters, Joint commands, the Navy Data Center, and Naval Research Labs.

Work Environment Assignments are worldwide, including Europe, Hawaii, Asia, and the Middle East.

Work environments range from being at sea on surface combatants, survey vessels, aircraft carriers, and amphibious ships to being ashore at major production commands, forecast centers, headquarters, and research facilities.

Pathways, Training & Advancement Initial training includes the 3-week Information Warfare Basic Course (IWBC) and the 7-week Basic Oceanography Accession Training (BOAT).

Officers may also attend Division Officer Leadership Course (DIVOLC).

Postgraduate education at the Naval Postgraduate School is required for officers at the LCDR level and senior, typically as mid-grade Lieutenants.

Promotions to LTJG and LT occur at 2 and 4 years of service, with competitive promotion opportunities to LCDR, CDR, CAPT, and Flag Officer ranks.

Requires a Baccalaureate degree, preferably in a technical field, with a cumulative GPA of 2.8 or greater.

Must have completed a full college calculus series (I and II) with a minimum 'C' average, and a college-level calculus-based physics series (I and II) with a minimum 'B' average.

A desired degree is in physics, physics-based oceanography, meteorology, hydrography, earth science, engineering, or mathematics.

Qualifications All Navy jobs require meeting general enlistment or commissioning standards, which typically include: Eligibility to serve in the United States Navy as an Officer, including United States citizenship A bachelor's or qualifying professional degree Meeting age limits that vary by program and are set in law and Navy policy.

Some communities have more restrictive age ranges Meeting medical, vision, and dental standards, including body composition and physical fitness requirements, with some jobs requiring more demanding standards Meeting character and conduct standards, including background screening Achieving required test scores on the Officer Aptitude Rating exam Eligibility for a security clearance when required for your rating or designator Additional qualifications can include specific skills, education, licensure, or experience that are unique to a job or community and will be reviewed with you by a recruiter.

Additional qualifications for this job may include: Must be qualified for sea duty, world-wide assignable, and eligible for a Top-Secret security clearance.

Education Education benefits are available through standard Navy programs such as Tuition Assistance, the Post-9/11 GI Bill, ACE-recommended college credit for Navy training, Navy COOL-funded certifications, USMAP apprenticeships, and other Navy College Program opportunities.

Specific options depend on the Sailor's status, training, and current Navy policy.

Pay, Benefits & Service Pay, benefits, and service commitments follow standard Navy Active and/or Reserve policies for this type of role, including basic pay, allowances when eligible, health coverage, and retirement options.

Exact entitlements, special pays, and service obligations depend on program, component, years of service, and current law and Navy guidance.

Incentives Incentives such as bonuses, special pays, and loan repayment may be available at times for specific ratings or communities, but they change frequently and cannot be guaranteed.

Applicants must confirm current incentives and eligibility with an official Navy recruiter or authoritative Navy source.

Notes and Disclaimers This description is a general overview of typical duties, training, and opportunities in this community.

It does not replace official Navy instructions, policies, or contracts and does not guarantee specific assignments, training, incentives, or outcomes.

Actual opportunities depend on Navy needs, individual performance, screening results, and current law and policy.

Trek is an awesome place to work, with amazing benefits for all employees. We build only products we love, provide incredible hospitality to our customers, and change the world by getting more people on bikes. When you're on our team, you're taken care of, encouraged to learn and grow, and given lots of opportunities to do so. Give us your best, and we'll give it right back. Sound pretty sweet? Then come join us!

Trek Store Okemos

As Service Manager, you'll be the operations lead for your store's Service Centerand you'll be the one who's ultimately accountable for all decisions relating to workflow, staffing of mechanics, and KPIs to ensure every customer has the best experience.

You'll be the primary service advisor at the shop, integrating the sales and service experience, while holding your team accountable for delivering Trek's signature hospitality. That means you'll need to be a great communicator and leader who knows how to get the best out of your colleagues.

You'll train your team, engage with customers to recommend the right service at the right time, manage and control service costs, keep service orders organized, ensure a clean and efficient department and take an active lead in ensuring the right bikes are built and delivered to the sales floor and your customers. Excellent communication skills are a must, as you will manage all communication from the Service Department to customers and write more than 50% of the work orders for the shop.

This role is right for someone with high energy and a constant learning engine who can see the forest and the trees. You'll be challenged to develop your employees, find efficiencies by reviewing service reports, and anticipate your shop's needs so both the service and sales teams are set up for success.

What you'll bring to the team:

• A positive, pitch-right-in attitude and motivation to help every customer find what they need
• Fantastic hospitalitya warm, approachable manner, great listening skills, and a drive to help in any way you caneven on the toughest, busiest days
• Great leadership skills and the ability to motivate and develop future leaders
• Ability to plan effectively and stay a step ahead of your shop's needs
• 3+ years of bicycle service center experience
• A commitment to delivering the best possible experience for every customer
• An active learning engine and willingness to attend Trek Service classes in Waterloo, WI
• Proactive approach to staying up to date on industry changes and trends

Compensation Range: Hourly Rate $16.00 - $20.00

Trek Benefits:

• Flexible and fun company culture
• Competitive health care
• PPO & HDHP medical plan options, Dental insurance, Vision insurance
• Flexible Spending Accounts (FSA)
• Free life insurance & optional term life insurance
• Competitive vacation package
• 401(k) with match and Employee Stock Ownership Plans (ESOP)
• 12 weeks of maternity leave with 100% pay
• Paid company holidays
• Tuition Reimbursement up to $15,000! (Undergraduate & Masters programs)
• Employee discounts on all products
• Deep partner retail discounts

We are an Equal Employment Opportunity (\"EEO\") Employer. Trek strictly prohibits discrimination on the basis of race, color, creed, religion, gender, gender identity, pregnancy, marital status, partnership status, sexual orientation, age, national origin, veteran or military status, disability, medical condition, genetic information, or any other characteristic prohibited by federal, state and/or local laws. This policy applies to all aspects of employment, including hiring, promotion, demotion, compensation, training, working conditions, transfer, job assignments, benefits, layoff, and termination.

We are an E-Verify employer.

The General Manager (GM) –Battery Testing is responsible for the full P&L, operational leadership, commercial growth, and regulatory compliance of a mobility-focused TIC laboratory. The lab supports automotive, EV, aerospace, rail, and advanced mobility customers with testing, inspection, and certification services.

The GM ensures technical excellence, regulatory compliance (ISO/IEC 17025 and applicable mobility standards), strong client relationships, and profitable growth while maintaining a culture of safety, quality, and operational discipline.

Key Responsibilities

1. P&L & Business Leadership

• Own full profit and loss responsibility for the mobility laboratory.
• Develop and execute annual operating plans, budgets, and growth strategies.
• Drive revenue growth across automotive, EV, aerospace, rail, and next-gen mobility sectors.
• Monitor KPIs including revenue, margin, utilization, backlog, and cash flow.
• Optimize cost structure while maintaining service quality and accreditation compliance.

2. Commercial & Customer Strategy

• Partner with Sales and Business Development to grow key accounts and strategic OEM relationships.
• Identify new service opportunities (battery testing, EMC, environmental, durability, ADAS validation, etc.).
• Strengthen relationships with mobility OEMs and Tier 1 suppliers.
• Represent the lab in industry forums and with regulatory bodies.

3. Operations & Technical Oversight

• Oversee daily laboratory operations including testing, scheduling, capacity planning, and equipment utilization.
• Ensure compliance with International Organization for Standardization ISO/IEC 17025 and other applicable standards (SAE, IEC, UL, FMVSS, etc.).
• Maintain accreditations through bodies such as ANAB or equivalent.
• Drive continuous improvement initiatives (Lean, Six Sigma, automation).
• Ensure capital investment planning aligns with market demand and ROI targets.

4. Quality & Regulatory Compliance

• Maintain rigorous adherence to safety and quality systems.
• Lead internal and external audits.
• Manage risk mitigation strategies.
• Ensure testing integrity and data reliability for certification purposes.

5. People Leadership

• Lead multidisciplinary teams including engineering, technicians, quality, and commercial staff.
• Recruit, develop, and retain high-performing technical talent.
• Foster a culture of accountability, safety, and customer focus.
• Develop succession planning and leadership bench strength.

6. Strategic Growth & Innovation

• Evaluate new testing technologies (EV battery abuse testing, hydrogen systems, autonomous systems validation).
• Expand lab capabilities in alignment with electrification and advanced mobility trends.
• Support digital transformation initiatives (LIMS, automation, data analytics).

Qualifications

Education

• Bachelor’s degree in Engineering (Mechanical, Electrical, Automotive, or related field required)
• MBA preferred

Experience

• 10+ years in TIC, automotive testing, aerospace testing, or related technical services
• 5+ years in senior leadership or GM-level responsibility
• Demonstrated P&L management experience
• Strong knowledge of mobility regulatory frameworks and certification pathways

Power Distribution and Make Ready Designer

Overhead Utility Pole Design • Joint-Use Engineering • NESC-Compliant Make-Ready Work

Location: Wichita, KS (Remote)

Are you an experienced Power Distribution Designer or Make-Ready Designer looking to support meaningful utility engineering projects? Join a team that values accuracy, collaboration, and long-term professional growth.

ABOUT THIS OPPORTUNITY
We are seeking skilled Make-Ready Designers (primary focus) and Power Distribution Designers to support engineering programs for major electric and telecom utilities. Ideal candidates bring demonstrated experience in overhead utility pole design, NESC application, clearance assessment, pole loading analysis, and construction package development. Useful design platforms include DDS, Katapult, O-Calc, GIS, MicroStation, AutoCAD, or client-specific drafting systems.

In this role, you will review field/walkout data, evaluate existing attachment conditions, model pole loading, determine make-ready requirements, and prepare accurate construction-ready deliverables. Applicants without utility pole design or distribution engineering experience will not be considered.

Note: This position is remote, but new hires must attend a 2-week paid, in-person orientation at our Perrysburg, OH headquarters.

WHAT YOU WILL DO
• Execute overhead distribution and make-ready design work orders while meeting quality, time, and budget expectations
• Apply established engineering design standards, NESC requirements, and internal processes
• Perform end-to-end make-ready, joint-use, and/or general distribution design
• Conduct permitting and easement research (pole ownership, ROW, property rights, approvals)
• Collaborate with team members to resolve design challenges and ensure accurate deliverables
• Use design software such as AutoCAD, MicroStation, DDS, PoleForeman, O-Calc, Katapult, or client systems
• Perform quality control reviews when required
• Support additional duties as assigned

TOP COMPETENCIES & SKILLS
Make-Ready Engineering, Joint-Use Design, Pole Loading Analysis, Utility Pole Design, Overhead Distribution Design, NESC Compliance, Utility Engineering, Pole Attachments, Make-Ready Construction, Aerial Design, Utility Coordination, Right-of-Way Permitting, Pole Replacement Design, Make-Ready Estimates, Field Survey Interpretation, CAD for Utility Design, GIS for Utility Design, Electrical Distribution Design, Utility Construction Standards, Telecommunications Make-Ready

WHAT WE’RE LOOKING FOR
• High school diploma or equivalent required; an associate degree or higher in engineering, drafting, or a related field is preferred
• Minimum 2 years of experience in make-ready engineering, joint-use design, or electric power distribution design (3+ years strongly preferred)
• Proven experience in utility pole design, including NESC application, clearance analysis, pole loading concepts, and preparation of construction-ready design packages
• Proficiency with CAD or MicroStation; experience with DDS, Katapult, O-Calc, or similar utility design platforms is strongly preferred
• Solid understanding of power distribution construction practices, with the ability to learn utility-specific proprietary systems efficiently
• Must hold a valid driver’s license, maintain active auto insurance, and pass all required background, drug, and MVR screenings
• Authorization to work in the United States is required
• Willingness to travel occasionally, including minimal overnight travel when project needs require
• Ability to work a standard Monday–Friday schedule aligned to Eastern Time, with Central/Mountain/Pacific adjustments as appropriate

PHYSICAL REQUIREMENTS
• Ability to work for extended periods using a computer keyboard, monitor, and telephone
• Ability to prepare and analyze data, review detailed information, and work with design tools requiring close vision, distance vision, color vision, peripheral vision, depth perception, and focus adjustment
• Ability to communicate effectively through oral and written channels

ABOUT SIGMA TECHNOLOGIES
Sigma Technologies is a growing engineering and design firm with 500+ team members across 30+ states. For over 25 years, we’ve supported major power and telecommunications utilities with work that directly impacts communities nationwide. Our core values — Safety, Honesty, Truth, and Decency — shape how we work and who we hire. We are TeamSigma™.

*To learn more about working at Sigma, view our video and career page.
* If you do not have Power Design experience, please refer to our other open positions: *While Designer openings are listed in multiple locations, you only need to apply to one, as they are remote roles.

WHAT WE OFFER
We want our Associates to stay healthy, happy, and secure. We offer a positive work environment with supportive coworkers, managers, and leaders, plus:

• No-cost monthly healthcare plan option for employees
• Competitive pay
• Medical, dental, and vision plans with up to 80% of the premium sponsored by Sigma
• 401(k) plan with matching contributions up to 5% of salary
• Paid holidays, vacation, and sick time
• Education and professional licensing assistance programs

This job advertisement is intended to outline the primary responsibilities and requirements of the role. It is not all-inclusive. Additional duties may be assigned as needed. This ad does not constitute an employment agreement, and job requirements may change based on organizational needs.

Pay is commensurate with experience and education. Sigma is an equal opportunity employer and does not discriminate based on race, color, gender, sexual preference, gender identity, age, religion, national origin, disability, genetic information, veteran/military status, or any classification protected by law.

PM22

PI28d909dffe6f-38

Power Distribution and Make Ready Designer

Overhead Utility Pole Design • Joint-Use Engineering • NESC-Compliant Make-Ready Work

Location: Knoxville, TN (Remote)

Are you an experienced Power Distribution Designer or Make-Ready Designer looking to support meaningful utility engineering projects? Join a team that values accuracy, collaboration, and long-term professional growth.

ABOUT THIS OPPORTUNITY
We are seeking skilled Make-Ready Designers (primary focus) and Power Distribution Designers to support engineering programs for major electric and telecom utilities. Ideal candidates bring demonstrated experience in overhead utility pole design, NESC application, clearance assessment, pole loading analysis, and construction package development. Useful design platforms include DDS, Katapult, O-Calc, GIS, MicroStation, AutoCAD, or client-specific drafting systems.

In this role, you will review field/walkout data, evaluate existing attachment conditions, model pole loading, determine make-ready requirements, and prepare accurate construction-ready deliverables. Applicants without utility pole design or distribution engineering experience will not be considered.

Note: This position is remote, but new hires must attend a 2-week paid, in-person orientation at our Perrysburg, OH headquarters.

WHAT YOU WILL DO
• Execute overhead distribution and make-ready design work orders while meeting quality, time, and budget expectations
• Apply established engineering design standards, NESC requirements, and internal processes
• Perform end-to-end make-ready, joint-use, and/or general distribution design
• Conduct permitting and easement research (pole ownership, ROW, property rights, approvals)
• Collaborate with team members to resolve design challenges and ensure accurate deliverables
• Use design software such as AutoCAD, MicroStation, DDS, PoleForeman, O-Calc, Katapult, or client systems
• Perform quality control reviews when required
• Support additional duties as assigned

TOP COMPETENCIES & SKILLS
Make-Ready Engineering, Joint-Use Design, Pole Loading Analysis, Utility Pole Design, Overhead Distribution Design, NESC Compliance, Utility Engineering, Pole Attachments, Make-Ready Construction, Aerial Design, Utility Coordination, Right-of-Way Permitting, Pole Replacement Design, Make-Ready Estimates, Field Survey Interpretation, CAD for Utility Design, GIS for Utility Design, Electrical Distribution Design, Utility Construction Standards, Telecommunications Make-Ready

WHAT WE’RE LOOKING FOR
• High school diploma or equivalent required; an associate degree or higher in engineering, drafting, or a related field is preferred
• Minimum 2 years of experience in make-ready engineering, joint-use design, or electric power distribution design (3+ years strongly preferred)
• Proven experience in utility pole design, including NESC application, clearance analysis, pole loading concepts, and preparation of construction-ready design packages
• Proficiency with CAD or MicroStation; experience with DDS, Katapult, O-Calc, or similar utility design platforms is strongly preferred
• Solid understanding of power distribution construction practices, with the ability to learn utility-specific proprietary systems efficiently
• Must hold a valid driver’s license, maintain active auto insurance, and pass all required background, drug, and MVR screenings
• Authorization to work in the United States is required
• Willingness to travel occasionally, including minimal overnight travel when project needs require
• Ability to work a standard Monday–Friday schedule aligned to Eastern Time, with Central/Mountain/Pacific adjustments as appropriate

PHYSICAL REQUIREMENTS
• Ability to work for extended periods using a computer keyboard, monitor, and telephone
• Ability to prepare and analyze data, review detailed information, and work with design tools requiring close vision, distance vision, color vision, peripheral vision, depth perception, and focus adjustment
• Ability to communicate effectively through oral and written channels

ABOUT SIGMA TECHNOLOGIES
Sigma Technologies is a growing engineering and design firm with 500+ team members across 30+ states. For over 25 years, we’ve supported major power and telecommunications utilities with work that directly impacts communities nationwide. Our core values — Safety, Honesty, Truth, and Decency — shape how we work and who we hire. We are TeamSigma™.

*To learn more about working at Sigma, view our video and career page.
* If you do not have Power Design experience, please refer to our other open positions: *While Designer openings are listed in multiple locations, you only need to apply to one, as they are remote roles.

WHAT WE OFFER
We want our Associates to stay healthy, happy, and secure. We offer a positive work environment with supportive coworkers, managers, and leaders, plus:

• No-cost monthly healthcare plan option for employees
• Competitive pay
• Medical, dental, and vision plans with up to 80% of the premium sponsored by Sigma
• 401(k) plan with matching contributions up to 5% of salary
• Paid holidays, vacation, and sick time
• Education and professional licensing assistance programs

This job advertisement is intended to outline the primary responsibilities and requirements of the role. It is not all-inclusive. Additional duties may be assigned as needed. This ad does not constitute an employment agreement, and job requirements may change based on organizational needs.

Pay is commensurate with experience and education. Sigma is an equal opportunity employer and does not discriminate based on race, color, gender, sexual preference, gender identity, age, religion, national origin, disability, genetic information, veteran/military status, or any classification protected by law.

PM22

PIc6dba56b523

Power Distribution and Make Ready Designer

Overhead Utility Pole Design • Joint-Use Engineering • NESC-Compliant Make-Ready Work

Location: Roanoke, VA (Remote)

Are you an experienced Power Distribution Designer or Make-Ready Designer looking to support meaningful utility engineering projects? Join a team that values accuracy, collaboration, and long-term professional growth.

ABOUT THIS OPPORTUNITY
We are seeking skilled Make-Ready Designers (primary focus) and Power Distribution Designers to support engineering programs for major electric and telecom utilities. Ideal candidates bring demonstrated experience in overhead utility pole design, NESC application, clearance assessment, pole loading analysis, and construction package development. Useful design platforms include DDS, Katapult, O-Calc, GIS, MicroStation, AutoCAD, or client-specific drafting systems.

In this role, you will review field/walkout data, evaluate existing attachment conditions, model pole loading, determine make-ready requirements, and prepare accurate construction-ready deliverables. Applicants without utility pole design or distribution engineering experience will not be considered.

Note: This position is remote, but new hires must attend a 2-week paid, in-person orientation at our Perrysburg, OH headquarters.

WHAT YOU WILL DO
• Execute overhead distribution and make-ready design work orders while meeting quality, time, and budget expectations
• Apply established engineering design standards, NESC requirements, and internal processes
• Perform end-to-end make-ready, joint-use, and/or general distribution design
• Conduct permitting and easement research (pole ownership, ROW, property rights, approvals)
• Collaborate with team members to resolve design challenges and ensure accurate deliverables
• Use design software such as AutoCAD, MicroStation, DDS, PoleForeman, O-Calc, Katapult, or client systems
• Perform quality control reviews when required
• Support additional duties as assigned

TOP COMPETENCIES & SKILLS
Make-Ready Engineering, Joint-Use Design, Pole Loading Analysis, Utility Pole Design, Overhead Distribution Design, NESC Compliance, Utility Engineering, Pole Attachments, Make-Ready Construction, Aerial Design, Utility Coordination, Right-of-Way Permitting, Pole Replacement Design, Make-Ready Estimates, Field Survey Interpretation, CAD for Utility Design, GIS for Utility Design, Electrical Distribution Design, Utility Construction Standards, Telecommunications Make-Ready

WHAT WE’RE LOOKING FOR
• High school diploma or equivalent required; an associate degree or higher in engineering, drafting, or a related field is preferred
• Minimum 2 years of experience in make-ready engineering, joint-use design, or electric power distribution design (3+ years strongly preferred)
• Proven experience in utility pole design, including NESC application, clearance analysis, pole loading concepts, and preparation of construction-ready design packages
• Proficiency with CAD or MicroStation; experience with DDS, Katapult, O-Calc, or similar utility design platforms is strongly preferred
• Solid understanding of power distribution construction practices, with the ability to learn utility-specific proprietary systems efficiently
• Must hold a valid driver’s license, maintain active auto insurance, and pass all required background, drug, and MVR screenings
• Authorization to work in the United States is required
• Willingness to travel occasionally, including minimal overnight travel when project needs require
• Ability to work a standard Monday–Friday schedule aligned to Eastern Time, with Central/Mountain/Pacific adjustments as appropriate

PHYSICAL REQUIREMENTS
• Ability to work for extended periods using a computer keyboard, monitor, and telephone
• Ability to prepare and analyze data, review detailed information, and work with design tools requiring close vision, distance vision, color vision, peripheral vision, depth perception, and focus adjustment
• Ability to communicate effectively through oral and written channels

ABOUT SIGMA TECHNOLOGIES
Sigma Technologies is a growing engineering and design firm with 500+ team members across 30+ states. For over 25 years, we’ve supported major power and telecommunications utilities with work that directly impacts communities nationwide. Our core values — Safety, Honesty, Truth, and Decency — shape how we work and who we hire. We are TeamSigma™.

*To learn more about working at Sigma, view our video and career page.
* If you do not have Power Design experience, please refer to our other open positions: *While Designer openings are listed in multiple locations, you only need to apply to one, as they are remote roles.

WHAT WE OFFER
We want our Associates to stay healthy, happy, and secure. We offer a positive work environment with supportive coworkers, managers, and leaders, plus:

• No-cost monthly healthcare plan option for employees
• Competitive pay
• Medical, dental, and vision plans with up to 80% of the premium sponsored by Sigma
• 401(k) plan with matching contributions up to 5% of salary
• Paid holidays, vacation, and sick time
• Education and professional licensing assistance programs

This job advertisement is intended to outline the primary responsibilities and requirements of the role. It is not all-inclusive. Additional duties may be assigned as needed. This ad does not constitute an employment agreement, and job requirements may change based on organizational needs.

Pay is commensurate with experience and education. Sigma is an equal opportunity employer and does not discriminate based on race, color, gender, sexual preference, gender identity, age, religion, national origin, disability, genetic information, veteran/military status, or any classification protected by law.

PM22

PI80414dffc879-38

About CareSimple

CareSimple provides remote patient monitoring solutions that connect patients to their care teams through cellular-enabled devices, including blood pressure cuffs, glucometers, and pulse oximeters, that transmit real-time health data to clinicians. We partner with health systems across the country to support proactive management of acute and chronic conditions, helping patients stay safer at home and enabling providers to intervene earlier when it matters most. With deep Epic and Cerner integrations, a robust cellular-based device logistics network, and a data-driven escalation engine, we make RPM simple, scalable, and secure. We partner with leading health systems – CHUM, Henry Ford Health, UCSF, MetroHealth, and St. Elizabeth Healthcare – to deliver measurable ROI through CPT-coded reimbursement and population-health improvements. Our collaborative culture values rigor, clarity, and responsiveness, ensuring every customer feels supported and every challenge becomes an opportunity to innovate.

Role Overview

As a Patient Support Nurse at CareSimple, you will serve as a key liaison between our patients and clinical partners. You’ll build ongoing relationships with patients, conduct proactive outreach, monitor and respond to patient-generated health data alerts, and provide compassionate clinical guidance to help patients stay engaged and safe between provider visits. You’ll also guide patients through onboarding and device setup, address questions and concerns, and escalate clinical issues as needed. Utilizing our support ticket system, you will manage key logistics processes to ensure seamless delivery and support for remote monitoring devices, playing a critical role in the success of our RPM programs.

Responsibilities

• Patient Support & Care: Guide patients through initial onboarding and setup of their RPM devices with empathy and professionalism. Provide ongoing patient care touchpoints — answering clinical questions, offering health education, and supporting patient engagement and adherence throughout the monitoring program.
• Patient Alert Management: Monitor incoming patient health data alerts generated by RPM devices (e.g., out-of-range vitals, missed readings). Assess alert severity, apply clinical judgment to determine appropriate response, and take action following established protocols and clinical judgement, whether that’s direct patient outreach, care coordination, or escalation to the provider team.
• Technical Coordination: Provide basic troubleshooting for cellular-enabled devices and escalate issues via internal support tickets. Work cross-functionally to ensure timely resolution of technical concerns.
• Device Logistics Oversight: Coordinate device ordering and fulfillment, ensuring timely and accurate deliveries. Manage exceptions (e.g., reshipments, replacements, returns) and monitor the glucose supply auto-replenishment program. Track high-priority orders and proactively address risks to prevent delays.
• Documentation: Ensure clear and timely documentation across internal systems and, when applicable, in the customer’s EHR.

Qualifications

• Active RN or LPN license in a Nurse Licensure Compact (NLC) state
• Preferred: Fluent in Spanish and English (spoken and written)
• Preferred: Certified Diabetes Educator (CDE) or Certified Diabetes Care and Education Specialist (CDCES) certification
• 5+ years of clinical experience, preferably in telehealth, home health, or primary care
• Strong communication and interpersonal skills; comfortable working with seniors and underserved populations
• Technologically confident, with the ability to work across multiple platforms (EHR, ticketing, telehealth)
• Authorized to work in the United States without sponsorship

To Apply

Email with the subject “Patient Support Nurse – Remote”

Note on Resume Processing

We may use secure Large Language Models (LLMs) to assist with the review of resumes by analyzing skills, experience, and qualifications. Candidates who prefer not to have their application processed using AI may indicate this in their applicat