Engineering Jobs in Chappaqua

Schedule: Monday - Friday 8:00 AM - 6:00 PM, Occassional Satuday 6:00 AM - 2:00 PM

Interstate Waste Services is the most progressive and innovative provider of solid waste and recycling services in the country! We primarily service Northern New Jersey, Southern New York State, New York City, Connecticut, with a landfill located in Ohio, where we also own and operate a state-of-the-art rail-served landfill. We cater to a diverse range of residential, industrial and commercial customers. Our mission has always been to provide our customers with the highest quality waste, recycling and environmental services, while keeping focus on employee, customer and environmental safety. 

What makes our company culture unique is we have mastered the ability to balance the standards of a large corporate company while maintaining our small business family style culture. 

Our Yellow Iron Diesel Technicians/Mechanics perform inspection, diagnosis, preventative maintenance, and repair of electrical, hydraulic, suspension, brake and air systems on vehicles and equipment, primarily including yellow iron machinery, diesel heavy trucks and engines. The Technician or Mechanic is not only responsible for understanding maintenance and breakdown needs and initiating/ assigning necessary repairs, but also must be able to operate the machinery being repaired. At times, the Technician may be on call and required to assist with emergency breakdowns.

• Maintains advanced knowledge to diagnose and repair mechanical problems on heavy equipment (heavy equipment includes but not limited to: yellow iron machinery, tractor trailers, forklifts, and other diesel trucks)
• Performs repairs and assigned preventative maintenance services.
• Estimates time and material cost on vehicle repairs and requisition of new parts.
• Conduct safety checks on vehicles.
• Completes required paperwork utilizing fleet maintenance software program associated with repairing vehicles, documenting part usage, and accounting for repair time.
• Reviews, completes, or assigns repairs identified on Driver Vehicle Inspection Reports.
• Maintain a clean, safe work area in compliance with Company safety protocols and OSHA standards.
• This position will have no direct reports, however they will work in collaboration with the other yellow iron diesel mechanic on staff, although on different shifts.
• Assists Sr. Technicians in the completion of project work.

• Applicants must be at least 18 years of age and legally eligible to work in the United States.
• A valid driver’s license is required. CDL a plus.
• At least 5 years of experience in job duties.
• Sanitation or construction industry experience a plus.
• Computer diagnostic experience as diesel technician a plus.
• Experience with troubleshooting/repairing DPF systems diagnostic software such as Premium Tech Tool (Mack), Allison transmission, Cummins, CAT, Peterbilt, and Paccar.
• Working knowledge of applicable DOT and OSHA standards and regulations.
• Must be able to speak and read English well enough to converse with colleagues, drivers and dispatch, and be able to make legible entries on reports and records.
• Must be able to meet the physical and safety requirements of the position.
• Must be able to provide own tools

Work Environment

• We are continuously investing in equipment, and many of our trucks are less than 2 years old.
• Potentially hazardous work environment with many moving parts and machinery; must always be alert of surroundings.
• Only during breakdowns will this position be required to enter transfer station loading/ dumping area.
• Personal Protective Equipment (PPE) will be provided.
• The Yellow Iron Diesel Technician/Mechanic may be required to lift upwards to 50 pounds. Frequent squatting and standing are required.

This job description is intended to be an accurate representation of the general functions of the job, rather than exhaustive list of duties, responsibilities, or experience. Other duties may be assigned, requested, or required. Aspects of the job may be altered without notice.

Interstate Waste Services provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Fuel Your Career with Us!

Are you a skilled Diesel Mechanic looking for your next opportunity? Join our team at Interstate Waste Services and put your expertise to work!

Interstate Waste Services is the most progressive and innovative provider of solid waste and recycling services in the country! We primarily service Northern New Jersey, Southern New York State, New York City, with a landfill located in Ohio, where we also own and operate a state-of-the-art rail-served landfill. We cater to a diverse range of residential, industrial and commercial customers. Our mission has always been to provide our customers with the highest quality waste, recycling and environmental services, while keeping focus on employee, customer and environmental safety. 

Schedule:

Overnight Wednesday to Sunday 6pm to 5am.

Our Diesel Mechanics perform inspection, diagnosis and repair of electrical, hydraulic, suspension, brake and air systems on vehicles and equipment, including diesel heavy trucks and engines. Performs preventive maintenance inspection (PMI); troubleshoots, repairs, and rebuilds major components on vehicles and equipment. Ensures accurate diagnosis and effective repair and/or replacement of component.

• Performs all work in accordance with established safety procedures. 
• Completes required paperwork utilizing fleet maintenance software program associated with repairing vehicles, documenting parts usage, and accounting for repair times.  
• Assists in the repair and adjustment of equipment.  
• Washes vehicles and equipment.  
• Conducts safety checks on vehicles.  
• Assists with service calls for breakdowns.  
• Perform other maintenance related work as required. 
• Maintain a clean, safe work area in compliance with Corporate / OSHA Standards. 

• 2+ years’ experience working as a heavy-duty Diesel Mechanic
• Hydraulics experience is highly preferred
• Engine and transmission maintenance and repairs
• Experience with diagnostic software such as Premium Tech Tool (Mack), Allison transmission, Cummins, Peterbilt, and Paccar.
• Chassis component repairs and maintenance including air brakes system, suspension, drivetrain and steering components.
• Maintain and repair exhaust systems equipped with DPF systems.
• Maintain a clean, safe work area in compliance with Corporate / OSHA Standards.
• Assists with service calls for breakdowns
• Must be able to provide own tools.
• A valid driver’s license is required.Preform other duties as assigned.

IWS is committed to providing a world class workplace to all employees. Each eligible employee receives a competitive total compensation package including, hourly pay based on experience and paid overtime, Medical, Dental, Vision, Life Insurance and more. Our employees also receive Paid Vacation, Holidays, and Personal Days.

We believe in providing the training and development you need to grow your career with IWS. Many of our Supervisors, Managers, and other leadership staff, started their careers as Helpers, Drivers, or Dispatchers. IWS is proud to be an equal opportunity employer. We celebrate diversity and do not discriminate based on race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristics protected by law.

Interstate Waste Services is the most progressive and innovative provider of solid waste and recycling services in the greater New York, New Jersey and Connecticut markets with a rail-served landfill in Ohio.  IWS is committed to delivering high-quality waste, recycling and environmental services, while prioritizing the safety of our employees, customers and communities. We cater to a diverse range of industrial, medical and commercial/residential customers.

Founded in 1998, IWS has grown over the years through acquisitions, many of which were family-owned businesses that remain a part of our team today. We’re proud to combine the resources of a large company with the values and care of a family-run business.

 The Level B Fleet Mechanic/Technician is a journeyman-level role responsible for independent diagnosis and repair of most mechanical, electrical, and hydraulic issues on refuse trucks, heavy trucks/tractors, trailers, and heavy equipment. This role also mentors Level C technicians, supports road calls, and ensures high uptime and DOT compliance for the fleet.

Diagnostics & Repair

• Independently diagnose and repair:
  • Diesel and gasoline engines (intake, fuel, cooling, aftertreatment/emissions components).
  • Drivetrain components including clutches, transmissions, differentials, PTOs, and drive lines.
  • Air and hydraulic brake systems, ABS, and suspension components.
  • Hydraulic systems on refuse equipment (packer bodies, arms, cylinders, pumps, valves, and hose routing).
  • Electrical systems including starting/charging, multiplex wiring, sensors, and lighting.

Preventive Maintenance & Compliance

• Perform and sign off on DOT-compliant inspections and PMs, ensuring all safety-critical items are addressed and documented.
• Accurately interpret and close out DVIR/eDVIR defects; communicate recurring defects to leadership for root-cause analysis.
• Use OEM and aftermarket diagnostic software, service bulletins, and wiring schematics to troubleshoot complex issues.

Road Calls & Operational Support

• Respond to road calls and breakdowns throughout the NYC tri-state area; perform safe temporary or permanent repairs to return vehicles to service or coordinate towing as needed.
• Communicate clearly with dispatch, supervisors, and drivers on repair status and estimated completion times.

Mentorship, Training & Documentation

• Guide and mentor Level C technicians on best practices, safety, troubleshooting, and proper repair methods.
• Complete work orders thoroughly, capturing complaint, cause, correction, labor hours, and parts used.
• Support continuous improvement initiatives for PM compliance, repeat repair reduction, and parts standardization.

• High school diploma or GED required.
• 3–5+ years hands-on experience as a diesel, truck, or heavy equipment mechanic/technician, including diagnostics and major component replacement.
• Valid CDL Class B (or higher) with air brake endorsement strongly preferred to perform road tests and move equipment on public roads within NY/NJ/CT.
• Demonstrated proficiency with hydraulic, pneumatic, and electrical systems.
• Ability to read and interpret OEM service manuals, wiring diagrams, and hydraulic schematics.
• Experience in refuse/solid waste, municipal, or LTL/heavy trucking fleet operating in urban environments preferred.
• ASE certifications in Medium/Heavy Truck (T series) or Truck Equipment (E series); working toward Master status preferred.
• Basic welding and cutting skills (MIG, stick, torch) for brackets, hangers, and minor body fabrication preferred.
• Familiarity with computerized fleet maintenance and parts inventory systems preferred.

This job description is intended to be an accurate representation of the general functions of the job, rather than exhaustive list of duties, responsibilities, or experience. Other duties may be assigned, requested, or required. Aspects of the job may be altered without notice.

Interstate Waste Services provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Interstate Waste Services is the most progressive and innovative provider of solid waste and recycling services in the greater New York, New Jersey and Connecticut markets with a rail-served landfill in Ohio!  IWS is committed to delivering high-quality waste, recycling and environmental services, while prioritizing the safety of our employees, customers and communities. We cater to a diverse range of industrial, medical and commercial/residential customers. 

Founded in 1998, IWS has grown over the years through acquisitions, many of which were family-owned businesses that remain a part of our team today. We’re proud to combine the resources of a large company with the values and care of a family-run business. 

Our Yellow Iron Diesel Technicians/Mechanics perform inspection, diagnosis, preventative maintenance, and repair of electrical, hydraulic, suspension, brake and air systems on vehicles and equipment, primarily including yellow iron machinery, diesel heavy trucks and engines. The Technician or Mechanic is not only responsible for understanding maintenance and breakdown needs and initiating/ assigning necessary repairs but also must be able to operate the machinery being repaired. At times, the Technician may be on call and required to assist with emergency breakdowns.

• Maintains advanced knowledge to diagnose and repair mechanical problems on heavy equipment (heavy equipment includes but not limited to: yellow iron machinery, tractor trailers, forklifts, and other diesel trucks)
• Performs repairs and assigned preventative maintenance services.
• Estimates time and material cost on vehicle repairs and requisition of new parts.
• Conduct safety checks on vehicles.
• Completes required paperwork utilizing fleet maintenance software program associated with repairing vehicles, documenting part usage, and accounting for repair time.
• Reviews, completes, or assigns repairs identified on Driver Vehicle Inspection Reports.
• Maintain a clean, safe work area in compliance with Company safety protocols and OSHA standards.
• This position will have no direct reports, however they will work in collaboration with the other yellow iron diesel mechanic on staff, although on different shifts.
• Assists Sr. Technicians in the completion of project work.

• Applicants must be at least 18 years of age and legally eligible to work in the United States.
• A valid driver’s license is required. CDL a plus.
• At least 5 years of experience in job duties.
• Sanitation or construction industry experience a plus.
• Computer diagnostic experience as diesel technician a plus.
• Experience with troubleshooting/repairing DPF systems diagnostic software such as Premium Tech Tool (Mack), Allison transmission, Cummins, CAT, Peterbilt, and Paccar.
• Working knowledge of applicable DOT and OSHA standards and regulations.
• Must be able to speak and read English well enough to converse with colleagues, drivers and dispatch, and be able to make legible entries on reports and records.
• Must be able to meet the physical and safety requirements of the position.
• Must be able to provide own tools

Work Environment

• We are continuously investing in equipment, and many of our trucks are less than 2 years old.
• Potentially hazardous work environment with many moving parts and machinery; must always be alert of surroundings.
• Only during breakdowns will this position be required to enter transfer station loading/ dumping area.
• Personal Protective Equipment (PPE) will be provided.
• The Yellow Iron Diesel Technician/Mechanic may be required to lift upwards to 50 pounds. Frequent squatting and standing are required.

This job description is intended to be an accurate representation of the general functions of the job, rather than exhaustive list of duties, responsibilities, or experience. Other duties may be assigned, requested, or required. Aspects of the job may be altered without notice. 

Interstate Waste Services provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.  

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. 

Fuel Your Career with Us!

Are you a skilled Diesel Mechanic looking for your next opportunity? Join our team at Interstate Waste Services and put your expertise to work!

Interstate Waste Services is the most progressive and innovative provider of solid waste and recycling services in the country! We primarily service Northern New Jersey, Southern New York State, New York City, with a landfill located in Ohio, where we also own and operate a state-of-the-art rail-served landfill. We cater to a diverse range of residential, industrial and commercial customers. Our mission has always been to provide our customers with the highest quality waste, recycling and environmental services, while keeping focus on employee, customer and environmental safety. 

Our Diesel Mechanics perform inspection, diagnosis and repair of electrical, hydraulic, suspension, brake and air systems on vehicles and equipment, including diesel heavy trucks and engines. Performs preventive maintenance inspection (PMI); troubleshoots, repairs, and rebuilds major components on vehicles and equipment. Ensures accurate diagnosis and effective repair and/or replacement of component.

Requirements

• 2+ years’ experience working as a heavy-duty Diesel Mechanic
• Hydraulics experience is highly preferred
• Engine and transmission maintenance and repairs
• Experience with diagnostic software such as Premium Tech Tool (Mack), Allison transmission, Cummins, Peterbilt, and Paccar.
• Chassis component repairs and maintenance including air brakes system, suspension, drivetrain and steering components.
• Maintain and repair exhaust systems equipped with DPF systems.
• Maintain a clean, safe work area in compliance with Corporate / OSHA Standards.
• Assists with service calls for breakdowns
• Must be able to provide own tools.
• A valid driver’s license is required.
• Preform other duties as assigned.

What We Offer?

• Competitive wage (based on experience) plus Time and a half for Overtime.
• Union Shop.
• Medical, dental, vision, life, short-term and long-term disability coverage.
• 401(k).
• Uniforms provided with laundry services.

IWS is committed to providing a world class workplace to all employees. Each eligible employee receives a competitive total compensation package including, hourly pay based on experience and paid overtime, Medical, Dental, Vision, Life Insurance and more. Our employees also receive Paid Vacation, Holidays, and Personal Days.

We believe in providing the training and development you need to grow your career with IWS. Many of our Supervisors, Managers, and other leadership staff, started their careers as Helpers, Drivers, or Dispatchers. IWS is proud to be an equal opportunity employer. We celebrate diversity and do not discriminate based on race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristics protected by law.

This position is for the Overnight Shift 2am - 1030am Monday to Friday

Interstate Waste Services is the most progressive and innovative provider of solid waste and recycling services in the greater New York, New Jersey and Connecticut markets with a rail-served landfill in Ohio.  IWS is committed to delivering high-quality waste, recycling and environmental services, while prioritizing the safety of our employees, customers and communities. We cater to a diverse range of industrial, medical and commercial/residential customers.

Founded in 1998, IWS has grown over the years through acquisitions, many of which were family-owned businesses that remain a part of our team today. We’re proud to combine the resources of a large company with the values and care of a family-run business.

The Level A Fleet Mechanic/Technician is the top-tier technical expert in the shop, responsible for advanced diagnostics, complex repairs, and technical leadership across refuse trucks, heavy trucks/tractors, and support assets.  This role sets the standard for safety, quality, productivity, and training, and partners with maintenance leadership to drive up time and regulatory compliance across the fleet.

Advanced Diagnostics & Complex Repairs

• Lead diagnosis and resolution of complex, intermittent, or chronic issues involving:
• Engine performance and emissions/aftertreatment (DPF, DOC, SCR, sensors, dosing systems).
• CAN-bus and multiplex electrical systems, electronic control modules, and communication networks.
• Advanced hydraulics for refuse bodies, auto-load arms, high-pressure systems, and heavy truck power take-offs.
• Plan and execute major component work including major engine reparis, transmission and differential R&R, frame-off repairs, and complex hydraulic rebuilds.

Technical Leadership & Training

• Serve as the go-to technical resource for Level B and Level C technicians; provide on-the-job training, coaching, and quality checks.
• Assist in training on:
  • Diagnostic software and tools.
  • New equipment technology, safety systems, and telematics.
  • Company maintenance standards, PM strategies, and repair procedures.

Fleet Reliability, Compliance & Continuous Improvement

• Analyze repeat repairs, failure trends, and PM findings; recommend changes to PM intervals, inspection checklists, or parts specifications.
• Ensure all work complies with DOT, FMCSA, OSHA, BIC, DEP and environmental regulations, as well as state/local requirements in NY, NYC, NJ, and CT.
• Perform and sign off on the most critical inspections (e.g., PDI, PM and Annual inspections, accident damage assessments, major repair QC).

Operational & Customer Support

• Support complex road calls and on-site repairs on the road, at transfer stations, MRFs, or customer locations throughout the NYC tri-state area.
• Partner with Operations and Dispatch to minimize downtime, sequence repairs effectively, and prioritize critical units i.e. NYC dense-route refuse units, specialized collection assets.
• Provide clear feedback to leadership on equipment condition, replacement candidates, and chronic issues affecting uptime or safety.

Administrative & Leadership Duties (as assigned)

• Help plan daily shop workload and allocate jobs according to technician skill level.
• Assist in specifying parts, evaluating vendor options, and supporting warranty recovery efforts.
• Support audits, safety inspections, and external regulatory reviews as the technical representative for the shop.

• High school diploma or GED required; additional technical training strongly preferred.

• A minimum of 5 years of proven hands-on experience as a diesel mechanic as a diesel/heavy-equipment mechanic/technician, including advanced diagnostics and major component overhaul.
• CDL Class B or A with air brake endorsement required or strongly preferred due to frequent road tests and movement of collection vehicles on public roads.

• Demonstrated expert-level knowledge of:
  • Heavy truck and refuse systems.
  • Refuse hydraulic, electrical, and powertrain systems.
  • Diagnostic software, scan tools, and OEM service information.
• Proven track record of performing complex diagnostics and repairs independently.
• Must provide own professional-grade tools required for diagnostic and repair work.
• ASE Master Medium/Heavy Truck Technician or equivalent combination of ASE certifications (T series) and/or OEM advanced certifications preferred.
• Possession of a valid driver’s license is required.
• Experience in a lead or senior technician role in a refuse, municipal, or large private fleet environment preferred.
• Experience with CNG/LNG, hybrid, or EV drivetrains for heavy vehicles preferred.
• Strong communication skills and the ability to coach, influence, and drive standards across multiple shifts or locations preferred.

This job description is intended to be an accurate representation of the general functions of the job, rather than exhaustive list of duties, responsibilities, or experience. Other duties may be assigned, requested, or required. Aspects of the job may be altered without notice.

Interstate Waste Services provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

The role of a Clinical Medical Assistant is to provide care and education to patients, following established standards and practices. This position involves updating patient charts in EMR systems and documenting changes. The assistant coordinates with other members of the care team to ensure seamless care delivery, maximal coordination of efforts, and active patient participation in planning and care. Additionally, the assistant is responsible for restocking rooms.

• Provide patient care and education following established standards and practices.
• Update patient charts in electronic medical records (EMR) systems and document changes.
• Coordinate with other members of the care team for seamless care delivery and maximal coordination of efforts.
• Ensure active patient participation in planning and care.
• Restock examination and treatment rooms.

• Medical assisting
• Customer service
• Knowledge of medical terminology
• Experience with electronic medical records (EMR) systems, such as NextGen and Epic
• Patient access and interaction skills

• High school diploma or equivalent
• At least one year of clinical experience in a medical office, clinic, or hospital setting, or graduation from an accredited medical assistant program
• Demonstrated history of stable employment and/or favorable references

The position operates Monday through Friday from 8:30 AM to 5:30 PM.

The dress code requires wearing scrubs.

Company Benefits

Medical, dental & vision

Critical Illness, Accident, and Hospital

401(k) Retirement Plan Pre-tax and Roth post-tax contributions available

Life Insurance (Voluntary Life & AD&D for the employee and dependents)

Short and long-term disability

Health Spending Account (HSA)

Transportation benefits

Employee Assistance Program

Time Off/Leave (PTO, Vacation or Sick Leave)

The pay range for this position is $17.00 - $22.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave)

This is a fully onsite position in Mount Kisco, NY.

This position is anticipated to close on May 10, 2025.

Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing due to a disability, please email for other accommodation options.

About the Company

At MetroWall, we hold our values close to heart, with respect being the cornerstone of our interactions. We believe that fostering a respectful environment not only enhances collaboration but also drives innovation. Overcoming obstacles is part of our journey, and we view challenges as opportunities to grow and improve. By embracing these challenges, we consistently strive to exceed expectations, delivering exceptional results and setting new standards in our industry. Together, these values create a culture of excellence and continuous improvement. Alignment with these values is critical to the success of any employee at MetroWall.

About the Role

The Manufacturing Engineer acts as the bridge between Engineering and Production, owning all aspects of process definition, manufacturability, and continuous improvement for MetroWall’s glass partition, door, and framing systems.

RELOCATION ASSISTANCE NOT AVAILABLE.

Responsibilities

Process Design & Standardization:

• Develop, document, and maintain manufacturing processes for aluminum and door assembly operations
• Create Standard Operating Procedures (SOPs), setup sheets, visual work instructions, and tool/fixture lists
• Define operation sequences, routing steps, and cycle times in ERP (Epicor/Kinetic)
• Establish and maintain machine capability matrices, ensuring processes align with equipment limitations

Design for Manufacturability (DFM):

• Participate in NPI and R&D project reviews to ensure designs are manufacturable within MetroWall’s equipment and process constraints
• Collaborate with Product Design Engineers to optimize part geometry, tolerances, and hardware selection
• Approve manufacturability sign-offs prior to product release (NPI Phase Gate)

Process Improvement & Cost Reduction:

• Analyze production performance data to identify waste, bottlenecks, and rework causes
• Implement Kaizen and lean initiatives
• Lead trials to validate improved processes, new jigs, or revised toolpaths

Collaboration & Support:

• Work closely with Production Managers to ensure practical implementation of processes
• Support Production Engineers during complex custom projects or prototypes
• Serve as a technical escalation point for production issues

Document & Revision Control:

• Maintain all process documentation under version control (aligned with Engineering ECO system)
• Link controlled documents to Epicor Work Orders and routings
• Audit shop floor adherence to latest revision

Safety & Compliance:

• Ensure compliance with OSHA and internal safety standards
• Integrate safety instructions directly into work procedures

Qualifications:

• Bachelor’s degree in Mechanical, Industrial, or Manufacturing Engineering.
• 3+ years of manufacturing experience (preferably architectural aluminum/glass or similar fabrication).
• Hands-on understanding of CNC machining, cutting, drilling, and assembly operations.
• Familiarity with Epicor/Kinetic, AutoCAD/Inventor, and Lean manufacturing tools.
• Strong documentation and communication skills.
• Ability to work cross-functionally between Engineering and Production.
• Strong organizational abilities to manage multiple tasks and projects simultaneously. Skilled in identifying issues, analyzing options, and implementing effective solutions in a timely manner.
• Keen attention to detail with a commitment to producing high-quality work, ensuring accuracy and precision in all tasks.

Work Environment

• Office & Field

Additional Responsibilities:

• Work with all members of the MetroWall team to deliver a level of customer service that exceeds the expectations of our customers
• Assist sales team personnel in selecting solutions for clients
• Continuously improve existing/new internal processes and deliverables
• Obtain thorough understanding of MetroWall products and their capabilities in order to provide support to other teams/team members

Job Title: Service Operations Manager

Job Type: Full-time

Location: Hawthorne, NY (Hybrid)

Who Are We

Leviant deploys UV-C sanitization technology inside hospitals and hotels. Every device in the field represents a commitment to cleaner, safer environments. This role exists to keep that promise. A cleaner hospital is a safer hospital.

We move fast, hold ourselves to a high standard, and expect the same from the people around us. If you thrive with real responsibility, take pride in closing loops, and have a low tolerance for vague processes or dropped balls — read on.

The Role

This is a high-accountability, high-visibility role at the center of Leviant’s field operations. You will manage the full lifecycle of service requests — intake, triage, technician dispatch, parts coordination, documentation, invoicing, and closure.

Every service event contains valuable data. Recurring failures, error codes, and technician visits reveal insights about device performance. Your job is to capture those signals and translate them into improvements for product, service, and operations.

This role also includes time in the field. You will visit customer sites, shadow technicians, and speak with EVS teams and facility managers to understand how devices perform in real environments.

What You’ll Own

Service Intake & Triage

·  Serve as the first point of contact for service requests

·  Assess urgency and determine the fastest path to resolution

·  Provide remote troubleshooting and escalate when needed

Technician Dispatch & Coordination

·  Match service needs with the right technician and parts

·  Coordinate scheduling and maintain clear communication with customers

·  Ensure work is completed to Leviant standards

Parts & Inventory Management

·  Track repair and consumable inventory

·  Coordinate shipments so technicians arrive prepared

Salesforce & Documentation

·  Maintain accurate service records

·  Build a historical record for each device and customer site

·  Track personnel changes at customer locations

Invoicing & Financial Accuracy

·  Ensure work orders are complete and invoiced promptly

·  Maintain financial accuracy across service operations

Continuous Improvement

·  Lead weekly service reviews

·  Identify patterns in field issues and communicate insights to engineering

·  Improve internal service workflows

Field Presence

·  Conduct site visits to observe device performance

·  Build relationships with EVS teams and facility managers

·  Bring field insights back to improve product and service quality

What We Require

·  Relentless follow-through and ownership

·  Strong organizational ability

·  Fluency with CRM systems and productivity tools

·  AI-forward mindset to improve workflows

·  Clear professional communication

·  Adaptability in hospital environments

·  Strong collaboration across teams

Preferred Qualifications

·  Experience in service operations or field coordination

·  Experience managing technicians or service logistics

·  Familiarity with inventory management and invoicing

·  Experience with Salesforce or similar CRM platforms

·  Experience implementing AI tools in workflows

·  Healthcare, facilities, or hospitality operations experience

·  Second language (Spanish, Russian, or French)

Leviant is an equal opportunity employer. We evaluate candidates based on ability, character, and drive.

Join our team and Be You Be Aptar

Aptar is seeking a Molding Process Technician based in Congers, NY. The primary function of the Molding Process Technician is to operate injection molding equipment in order to successfully meet production demands and quality standards.

As a Molding Process Technician, you will:

• Utilize your mechanical skills to install, remove and adjust Injection Molding machinery and equipment
• Troubleshoot Injection Molding machines, follow process to resolve failures, other problems
• Perform set-up of molds for all mold changes
• Assist in preventative maintenance and repair of molding machines, molds and peripherals (robots)
• Coordinates and sets up machines, robots and other equipment performing necessary tests to ensure company compliance. Trains employees in the correct procedures for operation as needed.
• Perform cleaning and general maintenance tasks
• Maintain a safe work environment following Company’s safety, ISO standards
• Achieve adequate production levels while maintaining the expected product quality
• Ensure molded components meet all product quality criteria including dimensional criteria
• Communicate to supervisor and other technicians and document all technical information and issues
• Participate in reducing the rate of scrap
• Assist in training of employees in proper work methods for safe and efficient performance of job duties.
• Maintain records, files and other documentation pertinent to assignments.

Who we are looking for:

Required Skills:

• 1-3 years of experience working with injection molding equipment including machine adjustment, troubleshooting and mold installation and removal
• Strong mechanical aptitude and mechanical skills.
• Familiarity with automation 6/3 robotics
• General knowledge of plastic materials and processes
• Detail oriented
• Ability to implement and tune all peripherals (6 axis robot, grinder)
• Strong verbal and written communication skills
• Strong Mathematical aptitude
• Ability to read blueprints, use precision measuring/inspection tools
• Effective computer skills, documentation, reporting, file management and web skills
• Ability to work different work shifts
• Continual improvement mindset. Self-Learner, trend of continuous learning
• Ability to work and operate machinery in a Clean Room Environment.
• Physically capable of the required work including but not limited to: Extensive use of manual dexterity, ability to grip, firmly hold, turn and practice strong hand coordination in order to troubleshoot, service and repair industrial equipment and use hand tools to perform the same.
• Ability to regularly stand, walk, and bend during performance of essential job duties. Ability to lift up to 50 pounds.
• Understands and practices safe working procedures. Observes safety rules and policies; brings to managements’ attention any unsafe acts or conditions

Who We are

At Aptar, we leverage insights, design, engineering and science to develop drug and consumer product dosing, dispensing and protection technologies for many of the world’s leading brands. Aptar in turn makes a meaningful difference in the lives, looks, health and homes of millions of patients and consumers around the world. Our innovations nasal drug delivery for emergency medicines, precise fragrance applications, mess-free ketchup dispensing for kids, connected technologies that support patients in adhering to their treatments and much more

With manufacturing facilities across North America, Europe, Asia and South America, and a dedicated team of over 13,000 employees in about 20 countries, Aptar is committed to creating impactful innovations for our customers and their consumers.

Our Culture

At Aptar, our success is driven by the individuals who contribute their unique talents and perspectives every day. We believe that when you bring your authentic self to work, we all thrive.

How We Support Our Employees

• An exciting, inclusive and value based working environment
• Award-winning corporate university offering personal development and training opportunities.
• Competitive base salary and performance-based bonus plan.
• Contribute to the communities where we reside.
• Innovative benefits plan which includes: 401k & Retirement Savings plan, vacation, medical, dental, vision, life, disability, pet insurance, wellness plan, and generous paid maternity/paternity leave.

Compensation and Base Annual Pay

In compliance with pay transparency requirements, the salary range for this role is USD $36.00 to USD $45.00 per hour. This is not a guarantee of compensation or salary, as final offer amount may vary based on factors including but not limited to experience and geographic location. Aptar also offers a variety of benefits, including health, life, and disability insurance, 401(k) match and employer retirement savings contribution, flexible spending accounts, EAP, education assistance, parental leave, paid time off, company-paid holidays, and more. The specific programs and options available to an employee may vary depending on location, pay class, or other factors.

Aptar is an equal opportunities employer. We believe that a diverse workforce is key to our success. We welcome applications from all members of society irrespective of age, sex, disability, sexual orientation, race, religion or belief.

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