Engineering Jobs in Beachwood Ohio
53 positions found
About Keyfactor
Our mission is to build a connected society, rooted in trust, with identity-first security for every machine and human. Keyfactor helps organizations move fast to establish digital trust at scale - and then maintain it. With decades of cybersecurity experience, Keyfactor is trusted by more than 1,500 companiesacross the globe. We are proud to continually earn recognition as a Best Place to Work, and we achieve that through our amazing people who cultivate our culture as we grow. We hope you will trust your future with Keyfactor!
Job Title: Support Engineer, Tier 3
Location: United States; Remote, MST or PST
Experience: Senior Level
Job Function: Support
Employment Type: Full-Time
Industry: Computer and Network Security
Job Summary
The Support Engineer, Tier 3, functions as a senior individual contributor responsible for resolving the most complex and high-impact technical issues. This role provides technical leadership across the support organization, partners closely with Product and Engineering teams, and drives systemic improvements that enhance product stability, support effectiveness, and customer outcomes.
Applicants must hold US citizenship or US permanent resident status.
Job Responsibilities
Advanced Technical Resolution
- Independently resolves critical, complex, and high-severity customer issues, including those with broad operational or customer impact.
- Serves as an escalation point for advanced technical issues, applying deep diagnostic expertise across multiple technical domains.
- Proactively identifies and addresses issues prior to customer or executive escalation.
- Reproduces customer issues in lab or test environments to validate root cause and confirm resolution.
- Builds and maintains lab environments used for advanced troubleshooting, validation, and technical enablement.
Subject Matter Expertise
- Acts as a senior subject matter expert for assigned Keyfactor products, including Command and/or EJBCA.
- Provides expert-level guidance on PKI, cryptographic concepts, compliance considerations, and secure deployment practices.
- Applies broad domain knowledge to diagnose complex, non-routine issues across infrastructure, application, and security layers.
- Contributes technical insight related to emerging risks, architectural considerations, and support readiness.
Knowledge Sharing & Enablement
- Mentors and provides technical guidance to support engineers across all tiers.
- Identifies knowledge gaps through case analysis and operational data and contributes to targeted training and documentation.
- Develops and maintains technical documentation, ensuring accuracy, clarity, and alignment with internal standards and industry best practices.
- Promotes consistent knowledge sharing to improve overall team capability and reduce recurring issues.
Systemic Improvement & Cross-Functional Collaboration
- Identifies recurring issues and systemic deficiencies and leads efforts to implement long-term corrective actions.
- Partners with Product, Engineering, and Support leadership to address root causes and improve product and support processes.
- Provides technical input that informs product quality, platform stability, and support scalability.
- Represents customer impact and operational risk during cross-functional discussions and incident reviews.
Customer & Incident Management
- Manages high-profile customer escalations and outages with professionalism, technical rigor, and clear communication.
- Communicates complex technical findings and recommendations to both technical and non-technical stakeholders.
- Maintains accountability for case progression, resolution quality, and documentation accuracy.
Minimum Qualifications, Education, and Skills
- 3+ or more years of advanced technical support experience or demonstrated equivalent expertise in PKI or related security technologies.
- Demonstrated depth of expertise in one or more technical domains required to support Keyfactor products.
- Advanced knowledge of Windows Server and/or Linux, including IIS, ADFS, WAP, and Active Directory.
- Strong expertise in PKI, ADCS, certificate lifecycle management, and cryptographic principles.
- Proficient in SQL database analysis, including complex queries and table structure evaluation.
- Strong understanding of networking concepts, including firewalls, load balancers, and proxy configurations.
- Experience with cloud platforms such as AWS and/or Azure.
- Expertise in containerization and orchestration technologies (Docker, Kubernetes).
- Demonstrates strong verbal and written communication skills with the ability to convey complex technical information clearly and professionally.
- Maintains a high standard of customer focus and operational accountability.
- Capable of identifying root causes of complex issues and articulating clear, actionable resolutions.
Compensation
Salary will be commensurate with experience.
Culture, Career Opportunities and Benefits
We build teams that continually strive to get better than the day before. You will be challenged daily and given opportunities to grow personally and professionally. We balance autonomy and structure to create an entrepreneurial environment to spur creativity and new ideas.
Here are just some of the initiatives that make our culture special:
- Second Fridays (a company-wide day off on the second Friday of every month minus November and December of 2025 due to the Holiday schedule). Please note that this benefit is subject to change.
- Comprehensive benefit coverage globally.
- Generous paid parental leave globally.
- Competitive time off globally.
- Dedicated employee-focused ambassadors via Key Contributors & Culture Committees.
- DIVERSE Commitment, a call to action for a more inclusive and diverse future in business, society, and technology.
- The Keyfactor Alliance Program to support DEIB efforts.
- Wellbeing resources, wellness allowance, mindfulness app free membership, Wellness Wednesdays.
- Global Volunteer Day, company non-profit matching, and 3 volunteer days off.
- Monthly Talent development and Cross Functional meetings to support professional development.
- Regular All Hands meetings - followed by group gatherings.
Our Core Values
Our core values are extremely important to how we run our business and what we look for in every team member:
Trust is paramount.
We deliver security software and solutions where trust and openness are of the highest importance for our customers. We are honest and a trusted partner in every aspect of business.
Customers are core.
We strategize, operate, and execute through a customer-centric view. We prioritize the security interests of our customers, and we act as if their data were our own.
Innovation never stops, it only accelerates.
The speed of change is accelerating. We are committed, through investment and focus, to stay ahead of the innovation curve.
We deliver with agility.
We thrive in high-paced and continually changing environments. We navigate through newly added variables, adjust accordingly, while driving towards our strategic goals.
United by respect.
Respect for all is what unites us. We promote diversity, inclusivity, equity, and acting with empathy and openness, both in our business and in our communities.
Teams make "it" happen.
Vision and goals are not individually achievable - they require teamwork. We pride ourselves in operating as a cohesive team, creating promoters and partners, and winning as one.
Keyfactor is a proud equal opportunity employer including but not limited to veterans and individuals with disabilities.
REASONABLE ACCOMMODATION: Applicants with disabilities may contact a member of Keyfactor's People team via and/or telephone at to request and arrange for accommodations at any time.
Keyfactor Privacy Notice
About Keyfactor
Our mission is to build a connected society, rooted in trust, with identity-first security for every machine and human. Keyfactor helps organizations move fast to establish digital trust at scale - and then maintain it. With decades of cybersecurity experience, Keyfactor is trusted by more than 1,500 companiesacross the globe. We are proud to continually earn recognition as a Best Place to Work, and we achieve that through our amazing people who cultivate our culture as we grow. We hope you will trust your future with Keyfactor!
Title: Manager, Engineering
Location: United States or Canada; Remote
Experience: Senior/Manager
Employment Type: Full-Time
Industry: Computer and Network Security
Job Summary
Leads a team of engineers, managing day-to-day activities and project goals. Drives technical excellence, supports team development, and ensures successful execution of engineering tasks.
Applicants must hold U.S. citizenship.
Job Responsibilities
- Lead and manage a team of engineers, focusing on project execution and team development.
- Ensure that engineering work aligns with technical and business requirements.
- Oversee project planning, execution, and delivery, managing timelines and resources.
- Collaborate with product managers and other teams to drive project success.
- Implement and maintain engineering processes and best practices.
- Monitor and ensure the quality of engineering deliverables.
- Provide guidance and support to team members, fostering their growth.
- Address and resolve technical and project-related issues.
- Manage resource needs and allocation for engineering projects.
- Track and report on project progress and team performance.
Minimum Qualifications, Education, and Skills
- Bachelor's degree in Computer Science, Engineering, or a related field
- 7+ years of experience in software engineering, with at least 3 years in a leadership role.
- Excellent managerial and organizational skills, strong decision-making, and resource allocation.
- Proficiency in team management, process improvement, and effective communication.
- Ability to manage multiple teams, ensure alignment with company goals, and drive performance improvements.
- Ability to oversee project execution, collaborate across departments, and ensure timely delivery of high-quality software products.
- Comprehensive knowledge of departmental operations, budget management, and strategic planning.
- Knowledge of software development life cycle, agile methodologies, and performance optimization.
Technical Skills and Experience
- Hand-on experience with programming in C/C++ and Go.
- Strong background in building scalable software systems for multi-cloud (AWS, Azure) and on-premise environments.
- Experience with cryptographic libraries and frameworks.
- Experience integrating with external systems using APIs for push-based (webhooks, pub/sub, streaming) and pull-based (polling, REST/RPC/gRPC) data exchange.
- Strong knowledge of event-driven and message-oriented architectures, using tools such as Kafka, cloud-native pub/sub systems or similar.
- Familiarity with containerization (docker, podman) and orchestration (Kubernetes) for deployment and scaling in distributed environments.
- Experience with deep cryptographic object inspection, secure protocol implementation (TLS, PKI, key management), and certificate validation a big plus.
- Experience with static analysis tools and techniques, including parsing, bytecode analysis, and vulnerability detection a big plus.
- Exposure to endpoint agents, scanning tools, and security integrations a big plus.
Compensation
Salary will be commensurate with experience.
Culture, Career Opportunities and Benefits
We build teams that continually strive to get better than the day before. You will be challenged daily and given opportunities to grow personally and professionally. We balance autonomy and structure to create an entrepreneurial environment to spur creativity and new ideas.
Here are just some of the initiatives that make our culture special:
- Second Fridays (a company-wide day off on the second Friday of every month minus November and December of 2025 due to the Holiday schedule). Please note that this benefit is subject to change.
- Comprehensive benefit coverage globally.
- Generous paid parental leave globally.
- Competitive time off globally.
- Dedicated employee-focused ambassadors via Key Contributors & Culture Committees.
- DIVERSE Commitment, a call to action for a more inclusive and diverse future in business, society, and technology.
- The Keyfactor Alliance Program to support DEIB efforts.
- Wellbeing resources, wellness allowance, mindfulness app free membership, Wellness Wednesdays.
- Global Volunteer Day, company non-profit matching, and 3 volunteer days off.
- Monthly Talent development and Cross Functional meetings to support professional development.
- Regular All Hands meetings - followed by group gatherings.
Our Core Values
Our core values are extremely important to how we run our business and what we look for in every team member:
Trust is paramount.
We deliver security software and solutions where trust and openness are of the highest importance for our customers. We are honest and a trusted partner in every aspect of business.
Customers are core.
We strategize, operate, and execute through a customer-centric view. We prioritize the security interests of our customers, and we act as if their data were our own.
Innovation never stops, it only accelerates.
The speed of change is accelerating. We are committed, through investment and focus, to stay ahead of the innovation curve.
We deliver with agility.
We thrive in high-paced and continually changing environments. We navigate through newly added variables, adjust accordingly, while driving towards our strategic goals.
United by respect.
Respect for all is what unites us. We promote diversity, inclusivity, equity, and acting with empathy and openness, both in our business and in our communities.
Teams make "it" happen.
Vision and goals are not individually achievable - they require teamwork. We pride ourselves in operating as a cohesive team, creating promoters and partners, and winning as one.
Keyfactor is a proud equal opportunity employer including but not limited to veterans and individuals with disabilities.
REASONABLE ACCOMMODATION: Applicants with disabilities may contact a member of Keyfactor's People team via and/or telephone at to request and arrange for accommodations at any time.
Keyfactor Privacy Notice
About Keyfactor
Our mission is to build a connected society, rooted in trust, with identity-first security for every machine and human. Keyfactor helps organizations move fast to establish digital trust at scale - and then maintain it. With decades of cybersecurity experience, Keyfactor is trusted by more than 1,500 companiesacross the globe. We are proud to continually earn recognition as a Best Place to Work, and we achieve that through our amazing people who cultivate our culture as we grow. We hope you will trust your future with Keyfactor!
Title: Integration Engineer
Location: United States; Remote
Experience: Mid Level
Job Function: Integrations
Employment Type: Full-Time
Industry: Computer and Network Security
Job Summary
Keyfactor has an opening for a full-time Integration Engineer to assist our sales and delivery organizations by building integrations between our core products and customer enterprise systems (web servers, networking platforms, ticketing systems, cloud hosting environments, CI/CD platforms,etc.) and IoT devices and platforms (Azure IoT Hub, AWS IoT, PTCThingworx, etc.)Integrationsprimarily involve extendingKeyfactorPKI lifecycle management intocustomer enterprisesystems.
The position will involve working with Sales Engineers to create prototype integrations during the demonstration and proof of concept phases of the sales cycle, and with Platform Solutions Architects during the product delivery phase to create production-quality integrations. The position involves directly working with clients todeterminetheir specific technical integration requirements and requires software development skills to implement those requirements. In addition, the candidate willassistin the creation of solution guides and training labs for use by our delivery organization and technology partners.
Applicants must hold US citizenship or US permanent resident status.
Job Responsibilities
- Work closely with sales engineering and delivery teams to design and develop code-based integrations between the Keyfactor platform and customer enterprise systems and IoT device management platforms.
- Work with prospective and existing customers todeterminetechnical and operational requirements for Keyfactor integrations.
- Provide customers, partners, and Keyfactor support personnel with integration documentation.
- Create solution guides and training labs.
- Be flexible and effectively manage time and tasks in a dynamic and rapidly growing company.
Minimum Qualifications, Education, and Skills:
- Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent experience.
- Fundamental proficiency with industry-standard operating systems and business application suites.
- Software development using the Microsoft .NET stack (C#, IIS, MSSQL, AD/Entra, PowerShell, etc.)
- Internet systems development using HTTP and web services. (Experience consuming 3rdparty APIs)
- Willingness to learn new languages, technologies, and APIs as needed to meet customer requirements.
- Familiarity with digital certificates and their usage.
- Strong interpersonal communication and writing skills.
- Technical troubleshooting and problem-solving skills.
- Effective time management, projectmanagementand prioritization skills. Ability to work independently.
- Experience with DevOps technologies like Kubernetes orHashicorpVault andTerraforma plus.
- Familiarity with Public-Key Infrastructure (PKI) or cryptography is a plus.
#LI-NA1
Compensation
Salary will be commensurate with experience.
Culture, Career Opportunities and Benefits
We build teams that continually strive to get better than the day before. You will be challenged daily and given opportunities to grow personally and professionally. We balance autonomy and structure to create an entrepreneurial environment to spur creativity and new ideas.
Here are just some of the initiatives that make our culture special:
- Second Fridays (a company-wide day off on the second Friday of every month minus November and December of 2025 due to the Holiday schedule). Please note that this benefit is subject to change.
- Comprehensive benefit coverage globally.
- Generous paid parental leave globally.
- Competitive time off globally.
- Dedicated employee-focused ambassadors via Key Contributors & Culture Committees.
- DIVERSE Commitment, a call to action for a more inclusive and diverse future in business, society, and technology.
- The Keyfactor Alliance Program to support DEIB efforts.
- Wellbeing resources, wellness allowance, mindfulness app free membership, Wellness Wednesdays.
- Global Volunteer Day, company non-profit matching, and 3 volunteer days off.
- Monthly Talent development and Cross Functional meetings to support professional development.
- Regular All Hands meetings - followed by group gatherings.
Our Core Values
Our core values are extremely important to how we run our business and what we look for in every team member:
Trust is paramount.
We deliver security software and solutions where trust and openness are of the highest importance for our customers. We are honest and a trusted partner in every aspect of business.
Customers are core.
We strategize, operate, and execute through a customer-centric view. We prioritize the security interests of our customers, and we act as if their data were our own.
Innovation never stops, it only accelerates.
The speed of change is accelerating. We are committed, through investment and focus, to stay ahead of the innovation curve.
We deliver with agility.
We thrive in high-paced and continually changing environments. We navigate through newly added variables, adjust accordingly, while driving towards our strategic goals.
United by respect.
Respect for all is what unites us. We promote diversity, inclusivity, equity, and acting with empathy and openness, both in our business and in our communities.
Teams make "it" happen.
Vision and goals are not individually achievable - they require teamwork. We pride ourselves in operating as a cohesive team, creating promoters and partners, and winning as one.
Keyfactor is a proud equal opportunity employer including but not limited to veterans and individuals with disabilities.
REASONABLE ACCOMMODATION: Applicants with disabilities may contact a member of Keyfactor's People team via and/or telephone at to request and arrange for accommodations at any time.
Keyfactor Privacy Notice
Manufacturing Engineering Lead
Lead Innovation in Manufacturing Excellence
About CBG Biotech
CBG Biotech is a leading innovator in the design and manufacture of advanced solvent recycling equipment at our Solon, Ohio facility. Founded with a purpose to make the world a cleaner place through sustainable practices, we help laboratories, universities, and industrial organizations reduce their carbon footprint through sustainable resource recovery. Since 1995, we’ve partnered with leading institutions to improve efficiency, minimize waste and advance environmental responsibility. As we expand our product portfolio, we’re looking for passionate professionals to join our growing team and drive innovation forward. Learn more at Summary
We’re seeking a Manufacturing Engineering Lead who thrives in a dynamic environment and wants to make a real impact. This role blends hands-on technical expertise with operational leadership, giving you the opportunity to design and implement improved manufacturing methods, optimize processes and drive efficiency, quality, and safety. You’ll collaborate with cross-functional teams to enhance product design, support new product introductions, troubleshoot technical issues and lead continuous improvement initiatives—all while contributing to long-term operational strategies that align with company goals. Leveraging your proven expertise, this is a chance to become a foundational leader at a fast-growing company with unlimited potential.
Key Responsibilities
- Lead manufacturing engineering activities: process design, optimization, and troubleshooting.
- Develop and implement operational procedures and SOPs for scalability and compliance.
- Manage operations of Production Department ensuring unit builds meet design, quality and delivery requirements.
- Collaborate with cross-functional teams to align design, engineering, manufacturing, quality and supply chain strategies.
- Drive continuous improvement initiatives using Lean/Six Sigma principles.
- Manage implementation of Engineering Change Orders, process documentation, and revisions to ERP system to support CBG’s processes and operations.
- Formulate and execute test strategies/methods for product testing and validation.
- Lead and develop a high-performing production team.
- Support strategic initiatives and advancement of corporate goals.
- Perform other related duties as assigned by the Engineering Manager or Executive Leadership.
Qualifications
- Bachelor’s degree in Manufacturing Engineering, Mechanical Engineering or a related discipline (Master’s degree a plus).
- Minimum 5 years of hands-on experience in manufacturing environments; 8 years preferred.
- Strong problem solving skills and a proactive, results driven mindset.
- Experience with lean manufacturing principles, Six Sigma and continuous improvement methodologies
- Skilled in developing test methods, validation protocols, and performing root cause analysis.
- Proficiency in CAD software and ERP systems.
- Strong communication, organizational and time-management skills
- Proven ability to lead operations and drive results.
CBG Biotech offers competitive salary, Paid Time Off, Life/Medical/Dental/Vision/Disability insurances and 401K match. Flexible work week: 9 hour workday M-Th + 4 hour workday on Friday!
All candidates must pass drug and background screening.
About Keyfactor
Our mission is to build a connected society, rooted in trust, with identity-first security for every machine and human. Keyfactor helps organizations move fast to establish digital trust at scale - and then maintain it. With decades of cybersecurity experience, Keyfactor is trusted by more than 1,500 companiesacross the globe. We are proud to continually earn recognition as a Best Place to Work, and we achieve that through our amazing people who cultivate our culture as we grow. We hope you will trust your future with Keyfactor!
Title: Associate Cloud Engineer
Location: United States; Remote, EST or CST (hybrid if local to Cleveland, OH or Atlanta, GA)
Experience: Associate
Job Function: Cloud Operations
Employment Type: Full-Time
Industry: Computer and Network Security
About the position
The Associate Cloud Engineer supports the operation and maintenance of the organization's cloud infrastructure by executing defined tasks and following established procedures and security best practices.
This role contributes to day-to-day operational activities, including infrastructure deployment, monitoring, patching, and incident triage, while building hands-on experience in a production cloud environment.
Applicants must reside in the United States. US Citizenship required.
Responsibilities
Infrastructure as Code (IaC)
- Has hands-on exposure to Infrastructure as Code toolsets used to deploy cloud infrastructure
- Works with low-complexity infrastructure code, including writing or enhancing existing definitions
- Seeks guidance from more senior engineers for non-routine work
- All changes are reviewed prior to implementation
Configuration
- Works with service management and configuration tools to support server configuration
- Has exposure to low-complexity configuration code and established configuration patterns
- Non-routine configuration changes require guidance and review from senior team members
Task Automation
- Applies foundational scripting knowledge using tools such as REST APIs, Azure Automation Runbooks, Azure Function Apps, and DevOps pipelines
- Supports low-complexity automation tasks
- All automation work is reviewed before implementation
Networking
- Applies foundational knowledge of general and cloud networking concepts to support a secure hosting environment
- Implements networking changes that have been reviewed and approved
Monitoring & Alerting
- Works with Azure Monitor and related alerting capabilities, including alert rules, action groups, and log analytics
- Supports monitoring configuration changes under guidance
Patch Management
- Participates in patch management activities and routine maintenance efforts
- Troubleshoots common patching issues and escalates complex cases as needed
PKI Knowledge
- Has limited exposure to PKI concepts and the Cloud Engineering role in supporting PKI operations
- Performs routine PKI tasks using documented procedures
- All PKI-related work is reviewed prior to implementation
Product Knowledge
- Has exposure toKeyfactor'shosted products and core functionality
- Deploys and configures products to a baseline level using documented instructions
- Performslow-complexitytroubleshooting with review before changes are applied
Minimum Qualifications, Education, and Skills
- High School Diploma orequivalent experience
- Up to 2 years of related work experience and general knowledge within their functional area
- Working knowledge of Microsoft Azure, including native services and tooling
- Hands-onexperience with Infrastructure as Code (IaC) and configuration management tools
- PowerShell scripting (medium complexity)
- Hands-on experience with Windows systems administration, including Windows Roles & Features and Active Directory
- Problem-solving skills (low to moderate complexity), with the ability to troubleshoot low to moderately complex issues
- Effectivewritten and verbal communication skills with a professional demeanor
- Organizational, time-management, and attention-to-detail skills
- Ability to collaborate effectively within a team environment
- Self-motivated with the ability to complete projectsin a timely manner
- Able to thrive in a fast-paced,deadline drivenenvironment. #LI-NA1
Compensation
Salary will be commensurate with experience.
Culture, Career Opportunities and Benefits
We build teams that continually strive to get better than the day before. You will be challenged daily and given opportunities to grow personally and professionally. We balance autonomy and structure to create an entrepreneurial environment to spur creativity and new ideas.
Here are just some of the initiatives that make our culture special:
- Second Fridays (a company-wide day off on the second Friday of every month minus November and December of 2025 due to the Holiday schedule). Please note that this benefit is subject to change.
- Comprehensive benefit coverage globally.
- Generous paid parental leave globally.
- Competitive time off globally.
- Dedicated employee-focused ambassadors via Key Contributors & Culture Committees.
- DIVERSE Commitment, a call to action for a more inclusive and diverse future in business, society, and technology.
- The Keyfactor Alliance Program to support DEIB efforts.
- Wellbeing resources, wellness allowance, mindfulness app free membership, Wellness Wednesdays.
- Global Volunteer Day, company non-profit matching, and 3 volunteer days off.
- Monthly Talent development and Cross Functional meetings to support professional development.
- Regular All Hands meetings - followed by group gatherings.
Our Core Values
Our core values are extremely important to how we run our business and what we look for in every team member:
Trust is paramount.
We deliver security software and solutions where trust and openness are of the highest importance for our customers. We are honest and a trusted partner in every aspect of business.
Customers are core.
We strategize, operate, and execute through a customer-centric view. We prioritize the security interests of our customers, and we act as if their data were our own.
Innovation never stops, it only accelerates.
The speed of change is accelerating. We are committed, through investment and focus, to stay ahead of the innovation curve.
We deliver with agility.
We thrive in high-paced and continually changing environments. We navigate through newly added variables, adjust accordingly, while driving towards our strategic goals.
United by respect.
Respect for all is what unites us. We promote diversity, inclusivity, equity, and acting with empathy and openness, both in our business and in our communities.
Teams make "it" happen.
Vision and goals are not individually achievable - they require teamwork. We pride ourselves in operating as a cohesive team, creating promoters and partners, and winning as one.
Keyfactor is a proud equal opportunity employer including but not limited to veterans and individuals with disabilities.
REASONABLE ACCOMMODATION: Applicants with disabilities may contact a member of Keyfactor's People team via and/or telephone at to request and arrange for accommodations at any time.
Keyfactor Privacy Notice
About Keyfactor
Our mission is to build a connected society, rooted in trust, with identity-first security for every machine and human. Keyfactor helps organizations move fast to establish digital trust at scale - and then maintain it. With decades of cybersecurity experience, Keyfactor is trusted by more than 1,500 companiesacross the globe. We are proud to continually earn recognition as a Best Place to Work, and we achieve that through our amazing people who cultivate our culture as we grow. We hope you will trust your future with Keyfactor!
Job Title: Support Engineer, Tier 1
Location: United States; Atlanta
Experience: Associate Level
Job Function: Support
Employment Type: Full-Time
Industry: Computer and Network Security
Job Summary
The Support Engineer, Tier 1, resolves customer-reported technical issues of moderate complexity and supports the continuity of customer operations. This role demonstrates growing technical proficiency, effective customer communication, and increasing ownership of support cases through resolution. The Support Engineer contributes to team knowledge, follows established processes, and continues to build depth in supported products and technologies.
Applicants must hold US citizenship or US permanent resident status.
Job Responsibilities
Customer Engagement & Support
- Serves as a technical point of contact for customers, engaging via calls and written communication to diagnose issues and provide timely support.
- Responds to customer inquiries within defined SLAs, prioritizing cases based on impact and severity with guidance as needed.
- Communicates technical information clearly and professionally, adapting explanations to customer technical proficiency.
- Provides accurate and timely case updates in alignment with incident severity and communication standards.
- Assists customers with product usage, configuration guidance, and best practices to reduce repeat issues.
Case Ownership & Management
- Manages assigned support cases through resolution with appropriate guidance and escalation.
- Maintains accurate, clear, and technically appropriate case documentation in the support CRM system.
- Produces case summaries outlining troubleshooting steps and resolutions to support knowledge sharing.
- Collaborates with peers and participates in SWARM models to resolve more complex or escalated issues.
- Performs log review and configuration analysis to support root cause identification.
Technical Problem Solving & Analysis
- Uses lab environments and internal tools to reproduce issues, validate findings, and test solutions under guidance.
- Troubleshoots the majority of assigned cases using documentation, established procedures, and peer support.
- Identifies patterns in recurring issues and raises observations to senior team members for review.
- Contributes to internal knowledge base articles and documentation to improve support efficiency.
- Shares learnings and troubleshooting approaches with the team to build collective knowledge.
Product & Domain Knowledge
- Demonstrates working knowledge of supported products and underlying technologies.
- Resolves routine and moderately complex technical issues within assigned product areas.
- Applies product knowledge to evaluate customer environments and configurations with guidance.
- Supports customers with standard deployment, configuration, and operational recommendations.
- Continues to develop technical expertise through hands-on experience, training, and peer collaboration.
Escalation & Incident Support
- Follows established escalation procedures to ensure timely resolution and appropriate visibility.
- Partners with senior engineers and SWARM teams on complex cases and higher-impact incidents.
- Assists in building and maintaining lab environments as needed to support issue diagnosis.
Collaboration & Continuous Improvement
- Participates in team knowledge-sharing sessions and enablement activities.
- Provides feedback on tools, documentation, and processes to improve support effectiveness.
- Collaborates with cross-functional teams as needed to support customer outcomes.
- Supports ongoing initiatives to improve workflows, consistency, and customer experience.
Minimum Qualifications, Education, and Skills
- Bachelor's degree or equivalent practical experience.
- 1-3 years of technical support or engineering experience in a customer-facing environment.
- Ability to manage multiple support cases with guidance while maintaining service quality.
- Strong written and verbal customer communication skills.
- Demonstrated commitment to customer satisfaction and continuous learning.
- Experience with log analysis and troubleshooting fundamentals.
- Working knowledge of database fundamentals, including basic SQL queries.
- Familiarity with Linux operating systems and Windows Server environments. #LI-NA1
Compensation
Salary will be commensurate with experience.
Culture, Career Opportunities and Benefits
We build teams that continually strive to get better than the day before. You will be challenged daily and given opportunities to grow personally and professionally. We balance autonomy and structure to create an entrepreneurial environment to spur creativity and new ideas.
Here are just some of the initiatives that make our culture special:
- Second Fridays (a company-wide day off on the second Friday of every month minus November and December of 2025 due to the Holiday schedule). Please note that this benefit is subject to change.
- Comprehensive benefit coverage globally.
- Generous paid parental leave globally.
- Competitive time off globally.
- Dedicated employee-focused ambassadors via Key Contributors & Culture Committees.
- DIVERSE Commitment, a call to action for a more inclusive and diverse future in business, society, and technology.
- The Keyfactor Alliance Program to support DEIB efforts.
- Wellbeing resources, wellness allowance, mindfulness app free membership, Wellness Wednesdays.
- Global Volunteer Day, company non-profit matching, and 3 volunteer days off.
- Monthly Talent development and Cross Functional meetings to support professional development.
- Regular All Hands meetings - followed by group gatherings.
Our Core Values
Our core values are extremely important to how we run our business and what we look for in every team member:
Trust is paramount.
We deliver security software and solutions where trust and openness are of the highest importance for our customers. We are honest and a trusted partner in every aspect of business.
Customers are core.
We strategize, operate, and execute through a customer-centric view. We prioritize the security interests of our customers, and we act as if their data were our own.
Innovation never stops, it only accelerates.
The speed of change is accelerating. We are committed, through investment and focus, to stay ahead of the innovation curve.
We deliver with agility.
We thrive in high-paced and continually changing environments. We navigate through newly added variables, adjust accordingly, while driving towards our strategic goals.
United by respect.
Respect for all is what unites us. We promote diversity, inclusivity, equity, and acting with empathy and openness, both in our business and in our communities.
Teams make "it" happen.
Vision and goals are not individually achievable - they require teamwork. We pride ourselves in operating as a cohesive team, creating promoters and partners, and winning as one.
Keyfactor is a proud equal opportunity employer including but not limited to veterans and individuals with disabilities.
REASONABLE ACCOMMODATION: Applicants with disabilities may contact a member of Keyfactor's People team via and/or telephone at to request and arrange for accommodations at any time.
Keyfactor Privacy Notice
Tarolli, Sundheim, Covell & Tummino LLP has openings for Electrical/Software Patent Attorneys/Agents/Engineers.
The ideal candidates will have a minimum of 2 years of patent drafting and prosecution experience in electrical and/or software technologies. Responsibilities for these positions include all aspects of the patent practice both domestic and international, including preparation and prosecution of patent applications.
All candidates must have excellent academic credentials with a minimum BS Electrical Engineering or Computer Engineering or possibly other related engineering disciplines. Admission to the Patent Bar for patent agents is required, and Patent Attorneys must hold a JD from an ABA-approved law school and be in good standing and an active member of the bar of the state in which the candidate is admitted to practice.
The EE/Physics/Computer software group at Tarolli is a team that is always excited about technology and is looking for team members with a similar mindset. The team is looking for members with experience in drafting and prosecuting patent applications in the electrical, computer software, physics, telecommunications and electro-mechanical arts including any or all of communication systems, superconducting technologies, navigation systems, network architectures, processor systems, RF circuitry, microwave systems, analog and digital circuitry, optical systems, imaging systems, semiconductor processing, semiconductor packaging, memory systems, software algorithms, encryption/decryption technologies, cloud computing, machine learning and predictive modeling.
Compensation is commensurate with experience and can include salary, or salary and percentage of billings. Increases in billing percentages are also commensurate with experience. Partnership track is also available for strong performers.
Company Overview
The Horsburgh & Scott Company is a leading manufacturer of industrial gears and custom gear drives, with 140 years of engineering and manufacturing expertise. Our commitment to quality and innovation ensures that we deliver the highest quality gearing products and services to our customers. To learn more about our Company and capabilities, visit our website at Horsburgh & Scott | Gear Manufacturer and Gearbox Repair.
Primary Job Functions:
Perform engineering functions for custom design products. These functions will include (but are not limited to:
- Gear tooth geometry analysis and ratings.
- Shaft deflection analysis.
- Bearing life analysis and selection.
- Lubrication system design.
- Housing design.
- Gear drive layout.
- Assembly and testing notes.
- Review and approve drawings from designer detailers for release to the shop.
- Enter requisition text for major raw material items into BaaN system for purchase.
Secondary Job Functions:
- Point contact for technical communications (post order) with customers and sales personnel.
- Disposition Nonconforming Material Reports (NMR’s).
- Issue Engineering Change Notices (ECN’s) when appropriate.
- Support shop / assembly when questions or issues come up.
- Create detail drawings when necessary.
- Other functions as required by management.
Qualifications:
- B.S. Mechanical Engineering.
- Minimum of five years' experience in linear/rotational machine design a must (experience within gear industry preferred).
- 3-D modeling experience, Solid Works experience a plus.
- Able to read and understand machine drawings.
- BaaN (ERP System) experience a plus.
- Microsoft Office applications.
- Strong verbal and written communication skills.
- Creative thinker and problem solver.
- Capable of managing multiple priorities.
- Participate in H&S Safety program.
- Able to perform the essential functions of the position with or without accommodation.
LHH is seeking a Production Supervisor to join a growing manufacturing operation in Mayfield Heights, OH. This role is ideal for a hands-on leader who thrives in a lean-driven, continuous‑improvement culture and enjoys developing people, optimizing processes, and ensuring safe, efficient production flow.
Position Overview
The Production Supervisor will oversee daily manufacturing operations, ensuring that safety, quality, productivity, and delivery goals are met. This leader will guide a team of production associates, foster a collaborative environment, and champion lean practices to reduce waste and improve workflow.
Key Responsibilities
- Lead and supervise production team members across daily operations to meet output, safety, and quality objectives.
- Plan, assign, and monitor workloads to maintain a balanced and efficient production schedule.
- Enforce safety policies and support a culture of incident prevention and operational discipline.
- Utilize lean principles to identify waste, improve workflow, and drive consistent process improvements.
- Train, coach, and develop team members on standard work, equipment usage, and quality expectations.
- Troubleshoot production issues and coordinate corrective actions to minimize downtime.
- Partner with maintenance, quality, and supply chain teams to ensure smooth operational flow.
- Monitor production data, track KPIs, and prepare shift reports to support performance transparency.
- Ensure compliance with company policies, quality standards, and standard operating procedures.
Required Qualifications
- Associate's degree required (preferably in business, operations, engineering, or related discipline).
- Minimum of 2 years of production or manufacturing experience, including team leadership responsibilities.
- Working knowledge of lean manufacturing, 5S, or continuous improvement methodologies.
- Strong communication skills and the ability to motivate and engage hourly workforce.
- Ability to troubleshoot operational issues and lead problem‑solving activities.
- Comfortable working in a fast‑paced environment with fluctuating priorities.
Benefits
- 401k
- PTO
- Bonus opportunity
Equal Opportunity Employer/Veterans/Disabled
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements
Jergens, Inc. has been a strong presence in the manufacturing industry for over 75 years, becoming one of the world’s largest manufacturers of standard tooling components, vises and other workholding equipment. Jergens has career opportunities for anyone interested in manufacturing and we are looking for individuals who are motivated, team-oriented, and passionate about growing or starting their career in manufacturing!
Our work culture:
Jergens, Inc., is a privately owned manufacturer founded by the Schron Family in 1942. Headquartered in Cleveland, OH, Jergens has a global reach, with activities across 4 continents and 30+ countries around the world.
Through the many changes over the past 75 years, one thing has remained a constant – the core values of Jergens. A dedication to:
- Honesty
- Hard work
- Excellence in all we do
- A commitment to family
These values are the foundation upon which the company was built, the standard for how every Jergens employee conducts themselves today and will continue to set the direction into the future as we continue to grow our family of employees.
About Jergens, Inc.
Jergens, Inc. is comprised of 3 distinct business units: Workholding Solutions, Lifting Solutions and Specialty Fasteners. Building on its reputation of uncompromising quality standards, Jergens is committed to helping its customers achieve leaner, more profitable manufacturing, and continues to add products and engineered solutions for an integrated approach to “Manufacturing Efficiency.”
To learn more about Jergens, Inc., visit us at , be sure to check out our video to see what it's like to work at Jergens: of Working at Jergens, Inc.
Jergens offers employees
- Competitive compensation
- Comprehensive insurance benefits package (including medical, dental and vision coverage as well as company paid life insurance and disability)
- Tuition reimbursement
- Fun staff events and activities
- 401k plan with profit sharing
- Paid vacation time starting at 13 days
- 11 paid holidays
Reports to: Director of Manufacturing
Responsibilities
• Has a thorough understanding of our company’s materials, supplies, equipment, and production capabilities. Assists less experienced planners by providing information, as necessary.
• Confers with manufacturing to ensure the coordination of all functions involved in the production, inventory management, and quality assurance of the product by scheduling workloads and establishing lead times for manufacture of the product.
• Works from inventory and production requirements/reports, drawings, written and verbal instructions to plan and determine operational scheduling/planning of assigned manufacturing operations.
• Reviews on hand component quantities versus allocated quantities using data system and determine which components need additional shop orders released to produce additional product.
• Reviews order requirements using data system and adjust lot quantities appropriately based on part history and customer need.
• Evaluates alternative methods to produce finished product if standard components are not readily available to meet customer needs.
• Provides accurate feedback to sales as to delivery dates and advises when problems arise that will affect deliver to the customer. Assists less experienced planners with more complex issues.
• Effectively manages the scheduling process and adjusts when changes are necessary and provides creative solutions to difficult situations.
• Keeps the supervisor aware in a timely manner of any issues needing the supervisor’s involvement.
• Maintains timely and accurate records and reports, as required.
• Is timely and effective in responding to customer and production issues.
• Develops and maintains effective working relationships with internal and external resources.
Requirements
• High school education is required. At least some college education in a related field is preferred.
• Has the necessary training to be proficient in the position.
• Has at least two years of experience of successful related experience within another company function or organization.
• Is fully trained and capable of responding to all normal daily planning issues with a minimal need for direction from the supervisor.
• Has excellent communications and interpersonal skills to be able to interact effectively with internal and external resources.
• Has excellent computer skills and is proficient with all related company systems and programs.
• Has strong analytical and problem-solving abilities.
• Effective time management skills in prioritizing and addressing multiple and at times conflicting demands.
• High energy with a sense of urgency in responding to production scheduling issues.
• High level of personal and professional integrity.
• Is committed to the company’s values.
• Attention to detail in maintaining required records and reports.
Carlisle Brake and Friction
Material Development Manager-Dry Friction
Solon, OH
Description
Manage, develop, and help successfully launch new semi-metallic, non-asbestos organic friction materials for Carlisle’s extensive customer base. Manages a group of formulators of dry and metallic friction products while still being a formulator.
ESSENTIAL DUTIES and RESPONSIBILITIES:
· Directly and indirectly develop friction materials in transmission and brakes for off highway (mining, construction, agriculture), aircraft, power sports, recreation, heavy truck, and industrial applications. This will include supervising and some pilot/fabricating of test materials manufactured in plant environments.
· Participate in and sometimes lead project/program management of a typical APQP/stage gate/phased launch process for creating new materials (NPD, NPI).
· Responsible for managing multiple testing plans/DVP&R’s across a broad range of applications, formulas, processes, customers, and plants.
· Regularly report out on program status, team progress, performance and actions.
· Develop personnel performance and development plans in conjunction with company goals.
· Assist in study of markets, customer applications/usage, new technology and regulatory landscape to create technical roadmaps.
· Generates research and development projects with focus on commercialization and product launch.
· Participates in industry associations globally for materials, testing, brakes, and various end-market industry associations.
· Experience in ceramics, polymers, composites, and other materials and material science systems.
· Position requires a strong theoretical knowledge of coppers, steels, non-ferrous powder metallurgy and friction characteristics associated with brakes, clutches and drive trains.
· Experience with composite mixing, molding/bonding, curing/baking, and finishing of dry friction products is desired.
· Some experience with metallic or powdered metallurgy environments is helpful.
· Experience with sintering/brazing and heat treatment of steels is helpful.
· Have the ability to use concepts and tools of Six Sigma as a means to develop materials to meet customer requirements. These can include Design of Experiments (DOE), DFMEA, and the ability to understand a QFD (Quality Functional Deployment) to establish customer critical requirements.
· Interfaces with sales personnel in and on customer visits when necessary. The object is to understand conditions under which the manufactured parts must operate in the longer term from an applications perspective.
· Comfortable presenting technical data sheets, test results, and failure analysis to both internal and external customers.
· Collaborate on equipment setup, operation and maintenance procedures for laboratory and dynamometers.
· Recommends new and improved test procedures to improve test quality and reduce test time.
· Interfaces with product and manufacturing engineering to introduce and further develop new materials.
· Assist production when difficulties occur in manufacturing parts in the engineer’s product area.
· Interfaces with test engineers to develop new test methods and procedures as well as communicating how test data is analyzed and presented.
· Interpreting dynamometer and analytical test lab results.
· Assist quality control and supplier quality to work on production and developmental issues relating to part quality, standards, testing methods, and analysis of defects.
· Support sourcing via helping to identify new suppliers, assisting with supplier audits as necessary, generating standards/specifications for qualifying incoming products.
· Experience in evaluating new raw material sources due to shortage, va/ve, and performance enhancements is highly recommended.
· Assist with the creation and maintenance of ISO/QS documentation and control systems.
Requirements
PREFERRED QUALIFICATIONS:
Education:
· Minimum of a Bachelors Degree, in Chemistry, Materials Science, Metallurgy, Physics, Composite Materials & Structures, Chemical Engineering, or Mechanical Engineering. Masters or Advanced Technical Degree in these fields preferred but not required.
Experience and/or Training:
· Ideally 10-15 years of experience (more preferred) in compounding/formulating, product development, testing, and launch of materials.
· Ideally 3-5 years of experience (more preferred) in managing formulators/compounders.
· Position requires a strong theoretical knowledge of physical properties and materials science relating to the use of such materials in friction material composites.
· Analytical evaluation typically includes DSC, TGA, FTIR, GC Mass spectroscopy, elemental and phase identification, particle size, optical and electron microscopy, particle sizing and compound identification.
· Experience with the use of these materials in friction applications such as brakes, clutches and drivetrains is a plus.
· Practical experience with the use of Six Sigma techniques is desirable but not essential as formal on-site training is available and encouraged.
· A history of successful commercialization of friction materials is preferred.
What We Offer
- Comprehensive Health Benefits: Enjoy medical, dental, and vision coverage for positions of 30+ hours/week.
- Health Savings Account: Benefit from annual employer contributions to your HSA.
- Company-Provided Insurance: We offer life insurance, accidental death and dismemberment coverage, and short-term disability insurance.
- Voluntary Insurance Options: Choose additional coverage for yourself, your spouse, and your children, including critical illness, accident, hospital indemnity, and long-term disability insurance.
- 401(k) Plan: Take advantage of our 401(k) with matching contributions, fully vested from day one.
- Educational Support: Access tuition reimbursement and scholarship opportunities to further your education.
- Lifestyle Reimbursement: Receive a $150 Amazon gift card upon completion of your annual physical.
- Wellness Program: Participate in health coaching, monthly webinars, quarterly challenges, and earn gift card incentives for participation and earning points.
- Safe Work Environment: Work in a clean and safe environment.
- Generous Paid Time Off: Enjoy 14 paid holidays, including a holiday shutdown between Christmas and New Year’s, plus paid vacation available from day one.
- Paid Parental Leave: Take advantage of paid parental leave to support your family.
*Please Note: Uprite Construction is not accepting resumes from third-party agencies for this position. Any unsolicited resumes will be considered Uprite Construction's property, and no fees will be paid for unsolicited referrals.*
The Superintendent will oversee on-site construction activities, ensuring projects are completed on time, within budget, and to the highest quality standards. This role involves managing subcontractors, coordinating schedules, ensuring safety compliance, and maintaining effective communication with project stakeholders. The ideal candidate will have a proven track record in multifamily and mixed-use construction, with strong leadership and organizational skills.
What You'll Do:
- Lead all on-site construction activities for multifamily and mixed-use projects, ensuring alignment with project goals, timelines, and budgets.
- Coordinate daily activities of subcontractors, vendors, and consultants to maintain smooth project flow.
- Enforce safety standards and conduct regular safety meetings to ensure a safe working environment.
- Oversee quality control processes, inspecting work regularly to ensure compliance with plans, specifications, and building codes.
- Develop and maintain detailed project schedules, proactively addressing potential delays or conflicts.
- Collaborate with project managers, architects, and engineers to resolve design or construction challenges.
- Maintain daily logs of construction activities, site conditions, and progress.
- Conduct pre-construction meetings with subcontractors to clarify expectations and scope.
- Manage inspections and ensure all necessary permits and approvals are obtained.
- Drive efficiency and cost savings by identifying and implementing process improvements.
- Communicate effectively with clients and stakeholders, providing regular updates on project progress.
What You'll Bring:
- Minimum of 8 years of experience as a superintendent in multifamily and mixed-use construction.
- Extensive knowledge of construction methods, materials, and safety regulations.
- Proven ability to manage complex schedules and multiple subcontractors.
- Strong problem-solving skills and ability to adapt to evolving project needs.
- Excellent verbal and written communication skills.
- Proficiency in construction management software (e.g., Procore, Bluebeam) and MS Office Suite.
- OSHA 30 certification or willingness to obtain.
- Bachelor’s degree in construction management, engineering, or a related field preferred but not required.
- Experience with podium construction, Type V wood-frame, and Type III structures.
- Background in mixed-use projects, including retail and residential components.
- Familiarity with LEED standards or sustainable building practices.
What We'll Provide:
- Medical, Dental and Vision insurance in accordance with plan guidelines.
- Safeharbor 401K plan with quarterly company match.
- Up to 3 weeks of PTO per year.
- 10 Paid Holidays per year.
- Company paid life insurance.
- Company bonus plan
About Us
Uprite Construction was established in 1991 as a multi-service construction company specializing in project site development, ground-up, new construction, renovations, and tenant improvements for the commercial and industrial sectors. Check us out at !
We appreciate your interest in employment with Uprite Construction. Uprite Construction is committed to a policy of equal employment opportunity, and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin, ancestry, sex, gender, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, gender expression, marital status, or any other legally-recognized protected basis under federal, state, or local law. Applicants with disabilities who need assistance with the application process may be entitled to a reasonable accommodation in accordance with applicable law.
Company Overview
The Horsburgh & Scott Company is a leading manufacturer of industrial gears and custom gear drives, boasting nearly 140 years of engineering and manufacturing expertise. Our commitment to quality and innovation ensures that we deliver the highest quality gearing products and services to our customers. To learn more about our Company and capabilities, visit our website at Horsburgh & Scott | Gear Manufacturer and Gearbox Repair.
Job Summary:
As a Machine Operator for H&S, you'll be setting up and operating Boring Mills, Lathes, Hobbing, and Grinding Machines to machine industrial gearing parts to specific tolerances. The operator is responsible for operating controls, setting offsets, editing programs, some deburring, and performing self-inspection of parts in-process and upon completion for conformance to requirements. The Operator will also use large overhead cranes and other large equipment.
Primary responsibilities:
- Operate machine tools such as lathes, milling machines, and grinders to produce metal parts.
- Review electronic or written blueprints or specifications for a job.
- Calculate where to cut or bore.
- Shape steel, aluminum, titanium, plastic, silicon and other materials.
- Determine how fast or slow work piece is fed into machine.
- Determine how much material to remove.
- Select tools and materials for the job.
- Plan the sequence of cutting and finishing operations.
- Mark the work piece to show where cuts should be made.
- Position work piece on the drill press, lathe, or milling machine.
- Monitor and control feed rate and speed.
- Ensure work piece is properly lubricated and/or cooled.
- Regulate temperature of work piece.
- Detect problems by listening for specific sounds.
- Adjust cutting speed to compensate for harmonic vibrations.
- Monitor the accuracy of cuts.
- Replace dull cutting tools.
- Check accuracy of work against blueprints and specifications.
- Produce large quantities of parts.
- Determine how automated equipment will cut a part.
- Determine cutting path.
- Concert path, speed, and feed information into set of instructions for machine tool.
- Use manual and computer-controlled machinery.
- Write basic programs.
- Modify programs in response to problems.
Qualifications and Experience
- Minimum of five years' experience on CNC Horizontal Boring Mills, Lathes, and Grinders, and proficiency with large-part machining and blueprint reading; with the understanding of geometric tolerancing and dimensioning.
- CNC programming experience a plus.
- Must be able to perform own setups, measure parts that consistently result in precision quality parts.
- Large overhead crane experience and move large work pieces.
- Must be able to edit G and M-codes, trouble shoot jobs and make adjustments as required.
- Strong shop mathematics (trigonometry) aptitude and the ability to use precision measuring instruments (calipers, mics and other gauges).
- Must have the ability to use a feed and speed chart or calculator to determine appropriate feeds, speeds, and depths of cut.
- Understanding of metal properties and appropriate cutting tools.
- Positive attitude required; dependable, self-starter and the willingness to help others.
- Ability to work in a large manufacturing environment and performs well with minimal supervision.
- Must be able to perform the essential functions of the job with or without accommodation.
We are seeking an experienced CNC Programmer with strong Mastercam experience to support large-part machining on Horizontal Boring Machines (HBMs) and Vertical Turret Lathes (VTLs). This role is responsible for developing, optimizing, and supporting CNC programs from print through production, with hands-on involvement in setups, prove-outs, and continuous improvement.
The ideal candidate has experience programming and supporting heavy machining operations using TOSNUC and FANUC controls, and works comfortably on the shop floor with machinists, engineering, and quality.
Key Responsibilities
- Program CNC machines using Mastercam (2D and 3D toolpaths)
- Develop and support programs for:
- Horizontal Boring Machines (HBMs)
- Vertical Turret Lathes (VTLs)
- Select tooling, inserts, and machining strategies for large and heavy components
- Support machine setups, prove-outs, and first article inspections
- Optimize feeds, speeds, and toolpaths for:
- Heavy roughing
- Stable finishing
- Tool life and cycle time improvement
- Work with TOSNUC and FANUC CNC controls
- Interpret blueprints, specifications, and GD&T
- Create and maintain setup sheets, tooling lists, and program documentation
- Troubleshoot machining, dimensional, and process issues on the shop floor
- Collaborate with machinists, engineering, and quality teams
- Maintain program revision control and machining standards
- Promote safe machining practices and continuous improvement
Required Qualifications
- 3+ years of CNC programming experience
- Strong hands-on experience with Mastercam
- Experience programming or supporting HBMs and/or VTLs
- Working knowledge of TOSNUC and FANUC controls
- Strong blueprint reading and GD&T skills
- Experience supporting setups and production machining
- Ability to troubleshoot machining and dimensional issues
- Good communication skills and a team-oriented mindset
Preferred Qualifications
- Experience machining large or heavy components
- Experience with multi-axis positioning and complex setups
- Familiarity with large-part materials (carbon steel, alloy steel, stainless, castings, forgings)
- Lean manufacturing or continuous improvement experience
- Mastercam certification or formal machining training
What We Offer
- Competitive pay based on experience
- Stable workload with large, complex machining projects
- Modern CNC equipment and tooling
- Collaborative shop environment
- Opportunities for growth and advanced programming work
- Benefits: health insurance, PTO, retirement plan, etc.
PilotCBP Air Interdiction Agent
NEW RECRUITMENT AND RETENTION INCENTIVES!
Air and Marine Operations (AMO), a component of U.S. Customs and Border Protection (CBP), offers skilled Pilots interested in law enforcement an opportunity to work with an elite team of highly trained professionals whose camaraderie, pride, and purpose are hallmarks of their daily mission to protect America.
If you are looking for an exciting and rewarding career with excellent pay, exceptional federal benefits and job stability, now is the time to make your move: become an Air Interdiction Agent. AMO is actively recruiting for these full-time security-based opportunities with a streamlined application process. Notably, seasoned pilots and those with military training are in demandAPPLY TODAY!
DONT FORGET TO CHECK OUT THE INCENTIVES SEE SALARY SECTION BELOW!
Duty Locations
Locations are offered based on operational requirements, mission requirements, and critical agency hiring needs as determined by AMO. You must be willing to work at any duty location within the region you select to include but not limited to the following:
Southeast Region:Homestead, FL and CAMB:Aguadilla, PR
Southwest Region: Tucson and Yuma, AZ; San Diego, CA; El Paso, Laredo, and McAllen, TX
NASOC UAS locations:Sierra Vista, AZ; San Angelo, TX
Duties and Responsibilities
As an Air Interdiction Agent (AIA) you will perform aviation-based law enforcement operations for the detection, prevention, interdiction, and apprehension of terrorists, terrorist weapons, and other contraband and persons from illegally entering or attacking the United States. Typical duties include:
- Conducting air patrol, surveillance, and pursuit activities related to the interdiction of smuggled contraband via land vehicles, aircraft, or vessels.
- Monitoring behavior patterns and activities of suspect persons, vehicles, or vessels believed to be engaged in illegal activities.
- Collecting, refining, and analyzing strategic and tactical intelligence.
- Supporting search and rescue and humanitarian efforts.
Salary and Benefits
Begin your career as an Air Interdiction Agent (AIA) and make up to $85,270 to - $110,846 per year based on your qualifications for the GS-11 grade level and possible extra compensation based on your duty location (see below).
Recruitment Incentive:New hires may be eligible to receive a one-time Recruitment Incentive payout of $10,000 after completing Federal Law Enforcement Training Academy (FLETC) (1 year service agreement will need to be completed) (Recruitment Incentive is only available to new Federal employees as described in 5 CFR 575.102. Eligibility will be determined by Human Resources.)
Your starting salary will include Special Salary Rate (SSR); Law Enforcement Availability Pay (LEAP); Recruitment Incentive; and Retention Incentive.
This career ladder position has a grade level progression of GS-11, GS-12, and GS-13. You may be eligible for a promotion to the next higher grade level automatically (without re-applying) once you complete 52 weeks at each grade level (with supervisor approval).
Example of annual compensation for the first three years at our new-hire locations which are currently authorized to receive LEAP (amounts below include the SSR + LEAP).
- GS-11, 1st year annual pay - $106,588
- GS-12, 2nd year annual pay - $127,754
- GS-13, 3rd year annual pay - $151,918
Example of annual compensation for the first three years at our new-hire locations which are currently authorized to receive a 10% Retention Incentive (amounts below include the SSR + LEAP + 10% Retention Incentive UAS Sites: Sierra Vista, AZ; Grand Forks, ND; San Angelo, TX).
- GS-11, 1st year annual pay - $115,115
- GS-12, 2nd year annual pay - $137,974
- GS-13, 3rd year annual pay - $164,071
Example of annual compensation for the first three years at our new-hire locations which are currently authorized to receive a 25% Recruitment Incentive (amounts below include the SSR + LEAP + 25% Recruitment Incentive CAMB location only; Aguadilla, PR).
- GS-11, 1st year annual pay - $127,906
- GS-12, 2nd year annual pay - $153,305
- GS-13, 3rd year annual pay - $182,302
Retention Incentive: Retention Incentive is contingent on eligibility. Eligibility will be determined by Human Resources.
- RI: Retention Incentive (25% for UAS Sites, Sierra Vista, AZ, Grand Forks, ND, San Angelo, TX)
- RI: Retention Incentive (25% for Key West, FL)
RI: Retention Incentive (25% for Caribbean Air and Marine Branch (CAMB) and subordinate locations)
Air Interdiction Agents are eligible to select from an array of federal employment benefits that include health, dental and other insurance plans, a generous annual and sick leave program, and participation in the Thrift Savings Plan, a retirement plan akin to a traditional and ROTH 401(k) offering.
Qualifications
Experience:You qualify for the GS-11 grade level if you possess one (1) year of specialized professional aviation experience performing duties such as:
- Flying as a Pilot-in-Command or sole manipulator in an airplane and helicopter in all environments of flight, including night, poor weather, unfavorable terrain, low altitudes, or speed.
- Evaluating information rapidly and making judicious decisions promptly during in-flight operations.
- Developing strategies and coordinating aircraft and ground assets.
- Using information systems and databases to conduct information surveys, queries, update files and disseminate information.
- Experience may include Operation of an aircraft as Captain, Pilot in Command, Aircraft Commander, First Officer, Certified Flight Instructor, Second in Command, or Co-pilot.
Hiring Minimums:
Certification & Ratings: A current FAA Commercial or ATP Pilot Certification with one of the following ratings:
- Dual Rated: Airplane (Single-engine land or multi-engine land) with instrument rating AND Rotorcraft Helicopter with instrument rating.
- Airplane Rated: Airplane (Single-engine land or multi-engine land) with instrument.
- Helicopter Rated: Rotorcraft Helicopter with instrument rating.
- Equivalent military rating of the above at the time of application (eligibility based on military flight experience must provide official orders, forms or logbooks showing their status as a rated military pilot).
Flight Hours: Pilot Enter on Duty minimums are 1500 flight hours; (up to 500 hours can be waived, reducing the pilot enter on duty minimums to 1000 hours.
250 Pilot-in-Command hours; 75 Instrument hours; 75 Night hours (Flight Hour Waiver available, see Required Documents); and 100 Flight hours in the last 12 months This qualification requirement is currently being waived by OPM through August 5, 2025.
FAA Class 2 medical required for assessment dated within the last 12 calendar months; FAA Class 1, FAA Class 2 or Military medical flight clearance dated within the last 12 months qualifies to start the pre-employment process for the AIA position.
Apply at 750 hours total time: Applicants applying at 750 flight hours are required to obtain at least 1,000 flight hours (depending on the number of hours approved for a waiver) at their own expense before being able to attend the 3-part flight assessment. Applicants must still meet 250 Pilot-in-Command, 75 instrument, and 75-night hours (100 flight hours in the last 12 months. This qualification requirement is currently being waived by OPM through August 4, 2026)
UAS Flight Hours:Applicants may include UAS Predator A (MQ-1), Predator B (MQ-9) flight hours and Predator A (MQ-1), Predator B (MQ-9) or predator-based flight hours. These hours may be credited towards satisfying the ""Total flight time"" 1,500 flight hour requirement only. UAS hours do not count towards the 250 flight hours as a Pilot in Command, 75 flight hours Instrument, and 75 flight hours Night. Flight hour logbooks will be required at the time of your Flight Assessment for verification.
Other Requirements
Citizenship: You must be a U.S. Citizen to apply for this position.
Residency: You must have had primary U.S. residency (includes protectorates as declared under international law) for at least three of the last five years.
Age Requirement: Provisions of Public Laws 93-350 and 100-238 allow the imposition of a maximum age for initial appointment to a primary Law Enforcement Officer position within the Department of Homeland Security (DHS). In accordance with DHS Management Directive 251-03, the ""day before an individual's 37th birthday"" is the maximum age for original appointment to a position as a primary law enforcement officer within DHS. The age requirement is also necessary to ensure that you are able to complete the 20 years of applicable service for retirement.
NOTE: The Commissioner of CBP has approved a temporary increase in the maximum allowable age to 40 for original placement into an Air Interdiction Agent position.
Age Waiver: Creditable law enforcement officer service -Covered by Title 5 U.S.C. 8336(c) or Title 5 U.S.C. 8412(d), or creditable service covered by Title 5 U.S.C. 8401(36) (as a Customs and Border Protection Officer) on or after July 6, 2008, may be applied toward the maximum age requirement. This age restriction may not apply if you are currently serving in a federal civilian (not military) law enforcement position covered by Title 5 U.S.C. 8336(c) or Title 5 U.S.C. 8412(d).
Veterans' Preference Eligibility: To ensure compliance with statutes pertaining to the appointment of preference eligible veterans as determined by the Merit Systems Protection Board in its decisionIsabellav.Dept of State,the maximum age for original appointment articulated above shall not apply to the hiring of individuals entitled to veterans' preference eligibility under 5 U.S.C. 3312. You must submit proof of Veteran's Preference (DD-214 Member 4 Copy) at the time of application.
Training:This position has a training requirement. You may be required to successfully complete the training requirement as a condition of employment. Failure to successfully complete the required course(s) of training in accordance with CBP standards and policies will result in placement into either a former or different position, demotion, or separation as determined by management and appropriate procedures.
Travel Required: You may be expected to travel for this position based on operational needs.
How to Apply
There Are Three Ways to Apply to Become an Air Interdiction Agent:
- Fill out theAir Interdiction Agent applicant checklistand email it to a recruiter at along with a copy of your resume; OR
- Apply onUSAJOBS;OR
- Apply onAirline Apps.
Stay Updated Opt into CBPs talent repository (highly recommended) by selecting the Contact a Recruiter button. For Position of Interest select Air and Marine Operations, Air Interdiction Agent, then complete the pre-screening questions. Youll receive monthly emails with information about webinars, career expos, and future opportunities with AMO and CBP.
RequiredPreferredJob Industries- Government & Military
We are currently assisting our client, an industrial manufacturer, with a Strategic Sourcing Engineering search in the Cleveland, OH area.
Responsibilities:
- Cost Savings Leadership: The Sourcing Engineer drives engineering initiatives aimed at reducing costs in design, supplier processes, and value engineering (VAVE).
- Procurement Efficiency: Focuses on identifying and implementing strategies to lower procurement costs while ensuring quality and efficiency in the supply chain.
- Liaison Role: Acts as a bridge between engineering, sourcing, and suppliers to align on technical specifications, pricing, lead times, and terms.
- Support for NPD: Collaborates with the NPD Sourcing Manager on procurement discussions related to design engineering, supplier selection, cost negotiation, and product launches.
- Alternative Sourcing: Leads efforts to find alternative sourcing options for obsolete or single-sourced materials, enhancing production support and supplier relationships.
Requirements:
- Extensive experience in Technical Purchasing, sourcing, or related fields.
- Ability to read blueprints
- Familiarity with ERP systems, enhancing procurement and sourcing efficiency.
Additional Information:
- All information will be kept strictly confidential
- Applications will not be considered without a Resume/Curriculum Vitae which includes contact information
Who we are:
• JMI Recruiting Services is a third party search firm that strategically partners with our clients to recruit exceptional talent nationwide. Our customers include Fortune 500, private equity firms, and privately held companies. With our proven process, excellent track record, and willingness to outwork the competition, we consistently deliver quantifiable results.
At Trinity Consultants, we are dedicated to providing high-quality environmental consulting services to our clients. Our Cleveland office is seeking a motivated and enthusiastic individual to join our team as an Entry-Level Air Dispersion Modeler. We pride ourselves on fostering a team-oriented work environment where collaboration, professional growth, and extreme client service are highly valued.
Position Overview:
As an Entry-Level Air Dispersion Modeler, you will play a crucial role in supporting clients and our air quality team. This position offers an excellent opportunity for recent graduates or individuals new to the field to develop their skills and gain hands-on experience in air dispersion modeling and environmental consulting.
Responsibilities:
- Assist in the preparation and execution of air dispersion modeling studies using EPA-approved models (e.g., AERMOD, CALPUFF, ISCST3).
- Analyze impacts of accidental releases using specialized models and ambient monitoring equipment.
- Conduct emissions calculations and data analysis to support air quality permit applications and compliance assessments.
- Collaborate with project teams to gather and analyze environmental data, prepare technical reports, and communicate findings effectively.
- Learn and apply federal, state, and local air quality regulations and guidelines.
- Participate in field studies and site visits as needed to collect data and verify modeling inputs.
Qualifications:
- Bachelor’s degree in Atmospheric Science, Environmental Science, Environmental Engineering, or a related field.
- Strong interest in air quality and environmental issues.
- Familiarity with air dispersion modeling concepts and software tools is a plus but not required.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
- Excellent analytical skills and attention to detail.
- Ability to work collaboratively in a team environment and independently when required.
- Effective verbal and written communication skills.
Preferred Qualifications:
- Internship or coursework related to air quality, environmental compliance, or air dispersion modeling is a plus but not required.
- Knowledge of programming languages (e.g., Python, R) for data analysis is advantageous.
- Experience with GIS software (e.g., ArcGIS) is a plus.
Benefits:
- Competitive salary and performance-based bonuses.
- Comprehensive benefits package including medical, dental, vision, and life insurance.
- 401(k) retirement plan with company match.
- Paid time off and holidays.
- Professional development opportunities and support for continuing education.
Application Process:
To apply for the Entry-Level Air Dispersion Modeler position, please submit a resume and cover letter highlighting your qualifications and interest in the role. We look forward to reviewing your application and discussing how you can contribute to our team at Trinity Consultants.
The Maintenance Supervisor delivers day-to-day operational objectives through the supervision of a team of maintenance technicians. Sets daily operational objectives and priorities for the team, reviewing work to accomplish operational plans and results. Coordinates schedules and workflow for the team responsible for installation, repairs and preventative maintenance activities. Makes adjustments and recommends enhancements to work methods to improve job area effectiveness. Addresses problems and issues within the job area, requiring data analysis and evaluation of relevant factors. Communicates with internal and external contacts within and outside the job area to understand, support, and engage others.
What we're looking for
Education:High School diploma or equivalent required; Bachelor's degree in a related field or; equivalent experience/trade education, preferred.
Experience: 3-5 yearsprevious manufacturing and maintenance supervisory experience required.
Experience with automated equipment and PLC's, preferred.
Strong time management skills.
Must possess excellent communication and problem-solving skills.
Flexible to work on multiple projects simultaneously.
Detail oriented.
How you will thrive and create an impact
Planning, prioritizing, assigning, supervising, reviewing and participating in all tasks related to the maintenance of PLCs, automated equipment and facility maintenance in Solon.
Prepares work schedules, assigns work and oversees the work product while minimizing overtime and call-in hours. Monitors operating and outage reports to ensure performance targets are met.
Leads process documentation and development of policies and procedures
Delivers day-to-day operational objectives through the supervision of a team of skilled maintenance technicians and/or reliability engineers. Trains, coaches, counsels and manages performance of direct reports.
Coordinates training sessions in facility maintenance, safety procedures, and methods, enforces sound safety and housekeeping practices
Responsibly handles emergency situations or after-hours calls for repair and maintenance
Develops and maintains a preventative maintenance schedule program for applicable equipment and machinery.
Manages the program for inspection of mechanical integrity, change control, fire suppression and environmental control.
Arranges for and manages appropriate third-party contractor support as needed.
Interacts with customers, technicians and vendors to understand and communicate process specifications with engineering and operations.
Provide operational support by managing the installation, start-up and validation of new process equipment and systems.
Schedules and assists in developing plans for the installation, movement, repair of equipment and utilities within the building.
Monitors spending to ensure operating within that budget with regard to the expenses for maintenance supplies, operating supplies, tools and personnel.
Manages the maintenance of the building, grounds, equipment, and plant facilities, including elevators and fire alarms.
Responsible for routine manufacturing equipment set-ups and changes/purchases as required.
Implements and maintains appropriate process controls and records consistent with cGMP and ISO regulations.
Order, re-stock and maintain the inventory of spare parts, consumables, tools and miscellaneous supplies. Maintain other department equipment as needed.
Develops corrective/preventive action plans as prompted by internal and external quality data.
Performs other duties as assigned.
Disclaimer:
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this position. Avantor is proud to be an equal opportunity employer.
Why Avantor?
Dare to go further in your career. Join our global team of 14,000+ associates whose passion for discovery and determination to overcome challenges relentlessly advances life-changing science.
The work we do changes people's lives for the better. It brings new patient treatments and therapies to market, giving a cancer survivor the chance to walk his daughter down the aisle. It enables medical devices that help a little boy hear his mom's voice for the first time. Outcomes such as these create unlimited opportunities for you to contribute your talents, learn new skills and grow your career at Avantor.
We are committed to helping you on this journey through our diverse, equitable and inclusive culture which includes learning experiences to support your career growth and success. At Avantor, dare to go further and see how the impact of your contributions set science in motion to create a better world. Apply today!
EEO Statement:
We are an Equal Employment/Affirmative Action employer and VEVRAA Federal Contractor. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state/province, or local law.
If you need a reasonable accommodation for any part of the employment process, please contact us by email at let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address.
For more information about equal employment opportunity protections, please view the Know Your Rights poster.
3rd Party Non-Solicitation Policy:
By submitting candidates without having been formally assigned on and contracted for a specific job requisition by Avantor, or by failing to comply with the Avantor recruitment process, you forfeit any fee on the submitted candidates, regardless of your usual terms and conditions. Avantor works with a preferred supplier list and will take the initiative to engage with recruitment agencies based on its needs and will not be accepting any form of solicitation.
As a Production Team Supervisor, you’ll lead a group of 8–10 assemblers, working closely with another supervisor and partnering with materials, quality, and engineering teams. Your leadership will help drive scheduling, coaching, problem-solving, and ensuring high standards across assembly, wiring, and finishing operations.
You will:
- Coordinate daily production activities to meet delivery goals
- Coach and develop team members while fostering a culture of quality and accountability
- Jump in where needed to keep operations moving in a fast‑paced environment
- Address and document production or quality issues
- Support continuous improvement and cross‑team collaboration
- Lead with respect, consistency, and hands‑on engagement
What Makes You a Great Fit
Must‑Haves:
- More than 2 years of relevant production, testing, or electronics experience
- Strong communication and people‑leadership skills
- Ability to adapt within a new and growing facility
- Working knowledge of electronics, circuit boards, schematics, and test equipment
- Familiarity with power electronics or troubleshooting down to component level
- Bonus: Annual production-based incentive
- Benefits:401(k)
- Tuition & certification reimbursement
- Comprehensive health benefits
Senior Product Manager – Fiber Optic, Broadband Manufacturing
Location: On site in Cleveland, OH
A well-established manufacturer serving the broadband and communications infrastructure sector is seeking a Senior Product Manager to lead strategic growth across a portfolio of fiber optic and broadband connectivity solutions. This is an opportunity to shape the direction of products that support critical network expansion across North America, working at the intersection of engineering innovation, market strategy, and customer engagement.
This role will play a key leadership function in defining product strategy, expanding market presence, and guiding new product initiatives for solutions used by telecommunications providers, utility operators, and broadband infrastructure partners. The ideal candidate combines strong product management expertise with a deep understanding of fiber optic technologies and broadband manufacturing environments.
This Role Offers
- Competitive compensation and comprehensive benefits.
- The opportunity to influence product strategy within a respected manufacturing organization serving the telecommunications and infrastructure markets.
- High visibility with executive leadership and cross functional teams including engineering, sales, and operations.
- A collaborative environment focused on innovation, operational excellence, and long-term market growth.
- Direct involvement in bringing new technologies and solutions to market within the rapidly expanding broadband ecosystem.
Focus
- Develop and execute product and market strategies that drive sustainable revenue growth within the United States broadband and fiber optic infrastructure market.
- Lead strategic planning for a portfolio of products supporting telecommunications and broadband network deployments.
- Guide cross functional teams through the full product lifecycle including development, launch, commercialization, and ongoing market support.
- Collaborate with engineering, manufacturing, and sales teams to align product direction with customer needs and emerging industry trends.
- Identify opportunities to introduce new technologies, expand product offerings, and strengthen competitive positioning.
- Drive new product launch initiatives including market introduction plans, pricing strategy, customer trials, and sales enablement activities.
- Build strong relationships with key customers, channel partners, and industry stakeholders to uncover growth opportunities and market needs.
- Monitor industry developments including technology shifts, regulatory changes, and competitive activity to inform product strategy.
- Develop and track key performance indicators that measure product performance, profitability, and market adoption.
- Participate in industry events, trade organizations, and technical forums to strengthen market presence and thought leadership.
- Support proposal development and participation in customer request processes including RFI and RFP submissions.
- Identify opportunities to improve margins, operational efficiency, and overall product portfolio performance.
Skill Set
- Bachelor’s degree in business, Engineering, or a related technical discipline preferred.
- Seven or more years of experience in product management, market management, or business development within telecommunications infrastructure, broadband technology, or related manufacturing environments.
- Strong understanding of fiber optic products, broadband network components, or telecommunications infrastructure markets.
- Experience guiding products through full lifecycle management including development, commercialization, and ongoing optimization.
- Ability to analyze market data, identify trends, and translate insights into strategic product direction.
- Excellent communication skills with the ability to present complex technical and business concepts to diverse audiences.
- Demonstrated ability to collaborate with engineering, sales, and executive leadership teams.
- Experience managing cross functional initiatives and influencing strategic decision making.
- Self-driven professional with strong analytical thinking, business acumen, and leadership capabilities.
- Experience participating in industry associations or technical groups is a plus.
About Blue Signal:
Blue Signal is an award-winning, executive search firm specializing in various specialties. Our recruiters have a proven track record of placing top-tier talent across industry verticals, with deep expertise in numerous professional services. Learn more at /46Gs4yS