Education And Training Jobs in Wheaton, IL
195 positions found
About Covista
Covista is America's largest healthcare educator, serving more than 97,000 students and supported by a community of 385,000 alumni across five accredited institutions. Through personalized, tech-enabled education powered by 10,000 faculty and colleagues, Covista expands access to healthcare careers and addresses the U.S. healthcare workforce shortage at scale. Covista is the parent company of American University of the Caribbean School of Medicine, Chamberlain University, Ross University School of Medicine, Ross University School of Veterinary Medicine and Walden University.
Our colleagues come from a wide range of backgrounds, business, academia, healthcare, government and nonprofits, and are part of a culture where doing exceptional work and making a meaningful difference for students and society aren't separate goals—they're one and the same. This means creating an environment where colleagues can develop new skills, build careers that match their ambitions and see the tangible impact of their work on healthcare education and workforce development. Colleagues who deliver results and embrace new tools to work smarter are valued for their contributions. But what makes working at Covista distinctive is our impact. Our faculty and colleagues don't just support healthcare education—they shape it. This isn't abstract purpose work. It's solving real problems for real people in real communities while advancing careers.
We operate on a hybrid schedule with four in-office days per week (Monday–Thursday). This approach enhances creativity, innovation, communication, and relationship-building, fostering a dynamic and collaborative work environment.
For more information, visit and follow us on LinkedIn, Instagram and YouTube.
The Training Specialist supports Institutional Support Services (ISS) by designing, delivering, and maintaining effective training programs that enable colleagues to perform their roles efficiently, accurately, and in compliance. This position will deliver initial and ongoing training to ISS Colleagues. This role partners closely with ISS leaders and functional SMEs to support onboarding, role‑based training, process changes, and continuous skill development across ISS teams. Primary duties include implementation, delivery, and auditing training programs, as well as working with stakeholders to build, enhance and maintain training plans for their respective teams.
Responsibilities
- Design, develop and deliver onboarding and role‑specific training for new hires and internal transfers within ISS.
- Evaluate and leverage emerging technologies and innovative solutions to enhance the effectiveness and quality of training and learner experience.
- Develop and implement a unified training framework across ISS, ensuring consistent quality, oversight, and accountability.
- Collaborate with ISS leaders, business partners and functional teams to identify training needs and gaps.
- Design, develop and deliver training material in multiple formats including CBT, Webinars and instructor led materials across teams.
- Analyze and interpret user requirements, technical specification and application features and functions and translate into appropriate training formats.
- Assist Managers with the implementation of new training programs, processes and procedures.
- Support change initiatives by developing training plans and communications tied to new processes or tools.
- Drive continuous improvement of ISS training programs by evaluating effectiveness, partnering with managers and senior leaders, and incorporating feedback from learners and leaders to enhance training quality and impact.
- Regularly review and update training content to reflect process changes and system updates.
- Develop and send student communication campaigns as needed.
- Performs other duties as assigned
- Complies with all policies and standards
- Bachelor's Degree Required.
- 3+ years of experience developing and delivering training programs required.
- 3 years of experience supporting shared services, financial account management, student finance operations and/or registrar operations preferred.
- Familiarity with Title IV Policies and Procedures is strongly preferred.
- Familiarity with learning management systems (LMS) and virtual learning tools.
- Ability to simplify complex information and tailor learning for diverse audiences
- Strong communication skills – both written and oral.
- Ability to develop and deliver training in a professional or operational environment.
- Delivers practical, high‑quality training solutions that meet the needs of internal customers.
- Takes initiative and moves work forward efficiently in a fast‑paced environment
- Prioritizes and organizes work to meet deadlines and business needs
- Quickly learns new systems and processes
- Functional/Technical Skills
- Demonstrates strong time management skills and can manage multiple priorities effectively with minimal supervision.
In support of the pay transparency laws enacted across the country, the expected salary range for this position is between $50,000.00 - $80,000.00. Actual pay will be adjusted based on job-related factors permitted by law, such as experience and training; geographic location; licensure and certifications; market factors; departmental budgets; and responsibility. Our Talent Acquisition Team will be happy to answer any questions you may have, and we look forward to learning more about your salary requirements. The position qualifies for the below benefits.
Covista offers a robust suite of benefits including:
- Health, dental, vision, life and disability insurance
- 401k Retirement Program + 6% employer match
- Participation in Covista’s Flexible Time Off (FTO) Policy
- 12 Paid Holidays
For more information related to our benefits please visit:Equal Opportunity – Minority / Female / Disability / V / Gender Identity / Sexual Orientation
We are seeking a detail-driven and customer-focused Student Account Representative to join our client, a leader in the higher education space in Lisle, IL. This hybrid role is ideal for someone who enjoys working with data, solving problems, and providing outstanding service in a fast-paced, student-focused environment.
You’ll play a key role in managing and reconciling student financial transactions, supporting internal teams, and ensuring a smooth financial experience for students and families.
Schedule:
Mon-Fri 8am-5pm
Pay:
Starting pay rate will be $21.63/hr with room for growth
Work Model:
This will be a hybrid role at the corporate office in Lisle IL
Employee Benefits:
We offer weekly pay, medical insurance, dental insurance, vision insurance, life insurance, 401k, short-term disability, employee discounts, career advancement opportunities, and so much more!
Day in the Life:
- Accurately process and review student financial transactions.
- Manage and reconcile financial data using Excel (including pivot tables and VLOOKUP).
- Perform high-volume data entry with precision and attention to detail.
- Identify and resolve discrepancies through critical thinking and investigation.
- Provide professional, timely support to students, families, and internal departments on financial matters.
- Maintain compliance with institutional financial policies and relevant regulations.
- Collaborate with team members to ensure deadlines and accuracy in all financial processes.
Keys to Success:
- Minimum of 1 year of office experience
- Prior experience in student financial aid, banking, accounting, or billing preferred
- Proficiency in Excel is required – experience with pivot tables and VLOOKUP preferred
- Strong data entry skills and attention to detail
- Analytical mindset with strong critical thinking and problem-solving abilities
- Experience in student financial services or higher education is a plus
- Bachelor’s degree in business, accounting, finance, or related field preferred (not required)
About Covista
Covista is America's largest healthcare educator, serving more than 97,000 students and supported by a community of 385,000 alumni across five accredited institutions. Through personalized, tech-enabled education powered by 10,000 faculty and colleagues, Covista expands access to healthcare careers and addresses the U.S. healthcare workforce shortage at scale. Covista is the parent company of American University of the Caribbean School of Medicine, Chamberlain University, Ross University School of Medicine, Ross University School of Veterinary Medicine and Walden University.
Our colleagues come from a wide range of backgrounds, business, academia, healthcare, government and nonprofits, and are part of a culture where doing exceptional work and making a meaningful difference for students and society aren't separate goals—they're one and the same. This means creating an environment where colleagues can develop new skills, build careers that match their ambitions and see the tangible impact of their work on healthcare education and workforce development. Colleagues who deliver results and embrace new tools to work smarter are valued for their contributions. But what makes working at Covista distinctive is our impact. Our faculty and colleagues don't just support healthcare education—they shape it. This isn't abstract purpose work. It's solving real problems for real people in real communities while advancing careers.
We operate on a hybrid schedule with four in-office days per week (Monday–Thursday). This approach enhances creativity, innovation, communication, and relationship-building, fostering a dynamic and collaborative work environment.
For more information, visit and follow us on LinkedIn, Instagram and YouTube.
The role is responsible for promoting student success through accurate and responsive advisement in student finance and service-related areas, providing support and advocacy as needed for students throughout the student lifecycle. This position is responsible and accountable for the advisement of students within their group and serving as a primary point of contact for the student(s) within their assigned portfolio. Supports students with Financial Aid advising and awareness of overall financial literacy to succeed in their educational goals. Function as a role model for our Covista values and fosters a culture of CARE consistent with our mission, vision, and purpose.
Responsibilities
- Supports the new student intake process by working with admissions to answer incoming student questions, provide a thorough review of program and student costs, and outline all possible options to fund their education.
- Create and confirm an accurate financial plan by establishing timeframes to complete any application process to be financially prepared to start and stay in school. Continuously reviews student accounts to advise students on their financial eligibility.
- Responsible for maintaining student satisfaction through facilitation of inbound and outbound phone calls, emails, and SMS communication with students and internal stakeholders to Student Finance
- Using a high level of discretion and independent judgment continuously evaluates the financial plans throughout the student lifecycle and makes appropriate adjustments to ensure successful student outcomes.
- Utilizes appropriate systems and student data to confirm and track accurate enrollment, persistence, and graduation information for assigned students.
- Accurately and thoroughly documents all interactions in the appropriate institutional systems.
- Analyzes student data to identify triggers, indicating a need for proactive outreach to understand challenges and successes better. Coaches students to explore alternatives to overcome barriers to persistence or graduation. Makes appropriate resource referrals when necessary.
- Collaborates with other departments and functional areas to deliver an optimal student experience from inquiry to graduation.
- Maintain a thorough understanding of all Title IV programs, policies, and procedures, including institutional and international, federal, and state regulations. Complies with applicable international, federal, and state laws.
- Identifies opportunities and solutions that improve current methods and actively participates in the change of a constantly evolving organization. Promote student self-service tools during advising sessions and new student orientation.
- Engages students through a variety of communication channels. This may include video advising, inbound student calls, and proactive outreach to students to deliver first contact resolution.
- Performs other duties as assigned
- Complies with all policies and standards
- Bachelor's Degree Required.
- Outstanding customer service skills with 1+ years of customer service or related experience Required.
- 1+ years of experience in Higher Education Preferred.
- Experience with Student Financial Aid software application Preferred.
- Ability to work a variety of office hours, including evenings, weekends, and travel as needed.
- High level of interpersonal, communication, and problem-solving skills.
- Ability to work independently as well as function as part of a team.
- Must be a self-starter with the ability to prioritize effectively.
- PC skills in Microsoft Office, Internet applications, and database software.
- Eligible to obtain and maintain systems access to the NSLDS system (must not be in default of Title IV Federal aid).
- Self-motivated and willing to take ownership of and quickly resolve complex issues.
In support of the pay transparency laws enacted across the country, the expected salary range for this position is between $20-25/hr. Actual pay will be adjusted based on job-related factors permitted by law, such as experience and training; geographic location; licensure and certifications; market factors; departmental budgets; and responsibility. Our Talent Acquisition Team will be happy to answer any questions you may have, and we look forward to learning more about your salary requirements. The position qualifies for the below benefits.
Covista offers a robust suite of benefits including:
- Health, dental, vision, life and disability insurance
- 401k Retirement Program + 6% employer match
- 15 Days of Paid Vacation Days each Calendar Year
- 12 Paid Holidays + 2 floating holidays
For more information related to our benefits please visit:
Equal Opportunity – Minority / Female / Disability / V / Gender Identity / Sexual Orientation
About Covista
Covista is America's largest healthcare educator, serving more than 97,000 students and supported by a community of 385,000 alumni across five accredited institutions. Through personalized, tech-enabled education powered by 10,000 faculty and colleagues, Covista expands access to healthcare careers and addresses the U.S. healthcare workforce shortage at scale. Covista is the parent company of American University of the Caribbean School of Medicine, Chamberlain University, Ross University School of Medicine, Ross University School of Veterinary Medicine and Walden University.
Our colleagues come from a wide range of backgrounds, business, academia, healthcare, government and nonprofits, and are part of a culture where doing exceptional work and making a meaningful difference for students and society aren't separate goals—they're one and the same. This means creating an environment where colleagues can develop new skills, build careers that match their ambitions and see the tangible impact of their work on healthcare education and workforce development. Colleagues who deliver results and embrace new tools to work smarter are valued for their contributions. But what makes working at Covista distinctive is our impact. Our faculty and colleagues don't just support healthcare education—they shape it. This isn't abstract purpose work. It's solving real problems for real people in real communities while advancing careers.
We operate on a hybrid schedule with four in-office days per week (Monday–Thursday). This approach enhances creativity, innovation, communication, and relationship-building, fostering a dynamic and collaborative work environment.
For more information, visit and follow us on LinkedIn, Instagram and YouTube.
Reporting directly to the Manager of Student Accounts in a fast paced and goal-oriented contact center environment, this role is responsible for assisting in student success through proactive and accurate account assessment and student assistance on past due balances for inactive students. This position manages a portfolio of multiple institutions under Financial Account Management. Colleague participates in servicing out of school student accounts, negotiating mutually acceptable payment plans and performing delinquency management on an assigned portfolio of accounts. Ensures that all students have the appropriate guidance to make informed financial decisions to resolve outstanding balances on their account and provides accurate information for students looking to resume. Ensures team members are identifying trends and providing a thorough, holistic customer experience to internal and external customers. Works closely with academic partners and other departments to research and resolve any student issues. This colleague is charged with being a role model for the organization Covista values and fosters a culture of CARE consistent with organization's mission, vision, and purpose.
Responsibilities
- Manage a portfolio of assigned student accounts, some of which may be complicated or unique, to ensure payment is received; this may include research, validating data and postings in student ledgers, and/or working with other departments to ensure accuracy of accounts following account(s) through resolution.
- Collect payments on open receivable balances in a timely manner; this includes making outbound phone calls and taking inbound calls as well as responding to emails and Salesforce cases timely.
- Negotiate mutually acceptable payment plans with students in accordance to policy.
- Accountable to reduce delinquency for all assigned accounts to reduce bad debt.
- Deliver on expected department goals and activity metrics.
- Establish and maintain an effective, collaborative and cooperative working relationships with stakeholders, other departments and functional areas to deliver optimal results.
- Provide exceptional customer care to students and colleagues by accepting ownership of issues and questions by completing research, identifying solutions and bringing matters to a satisfactory resolution.
- Function as the point of contact for escalated student issues. Expected to research, identify solutions and bring accounts to a satisfactory resolution with students.
- Ensures compliance with all SOX controls, quality assurance, regulations and internal policies and procedures.
- Demonstrates and communicates current, detailed and accuracy of University withdrawal policies including the understanding of postings in ledgers for Title IV, Grants, Military/Veteran’s Affairs, and international and domestic procedure and policies to prospective return students, and non-returning students. Communicates these policies and procedures in a manner that displays deep understanding of the rationale and the value of the policy or procedure to the student.
- Identifies solutions for continuous improvement to existing processes and actively participates in UAT and the roll-out and execution of process changes.
- Attends team meetings, meetings with stakeholders and contributes to organizational committees.
- Performs other duties as assigned
- Complies with all policies and standards
- High School Diploma Required or Bachelor's Degree Some college preferred.
- 1+ year experience in consumer collections Required.
- Knowledgeable in collections regulations, laws and associated processing procedures, required.
- Excellent, customer service, organizational, critical thinking, communication, and time management skills.
- Effective inter/intra-departmental verbal and written communication skills.
- Ability to work independently as well as function as part of a team.
- Computer skills in Microsoft Office products, student accounts systems and internet applications.
In support of the pay transparency laws enacted across the country, the expected salary range for this position is between $17.00 and $23.00. Actual pay will be adjusted based on job-related factors permitted by law, such as experience and training; geographic location; licensure and certifications; market factors; departmental budgets; and responsibility. Our Talent Acquisition Team will be happy to answer any questions you may have, and we look forward to learning more about your salary requirements. The position qualifies for the below benefits.
Covista offers a robust suite of benefits including:
- Health, dental, vision, life and disability insurance
- 401k Retirement Program + 6% employer match
- 15 Days of Paid Vacation Days each Calendar Year
- 12 Paid Holidays + 2 floating holidays
For more information related to our benefits please visit:
Equal Opportunity – Minority / Female / Disability / V / Gender Identity / Sexual Orientation
We. Are. OneStaff. Medical. An independently-owned, nationally-recognized and amazingly awesome staffing firm ready to work
for you! A work ethic forged in the Midwest, we are here to stand by your side and help you find your dream assignment
anywhere in this great country. We want the same like-minded, awesome candidates to travel with us. Be bold. Enjoy work again.
Let us help.
THE POSITION:
Cardiovascular Operating Room Nurse specializes in the care of cardiovascular patients before, during and following surgical procedures. The CVOR nurse participates in the sedation of patients and assists physicians during the procedure by administering medications, monitoring vital signs and applying dressings.
*Weekly amount stated in the job postings is scaled based on estimated hourly wages and potential stipends available for the
location of the assignment. Hourly wages are based on various factors including but not limited to: experience, demand,
availability, location, etc. Please contact one of our amazing OneStaff Recruiting Specialists for more details.
**Equal Opportunity Employer**
Requirements:
Minimum of 1 year of current work experience providing in CVOR.
Illinois State Healthcare Provider license or willing to obtain one.
Certifications Needed:
This position may require one or more of these certifications: BLS, ACLS
BENEFITS:
Insurance
We provide group benefits for Health, Dental, Vision, Life, Short Term Disability, Long Term Disability, Accident, Critical
Illness, and Identity Theft Protection.
401K
You are eligible to enroll 1st of the month following hire date. We match 100% of your first 3% of deferrals and an
additional 50% of the next 2% you contribute.
Employee Assistance Program
Free to all employees who’d like information on personal issues: Education, Dependent Care, Care Giving, Legal, Financial,
Lifestyle & Fitness Management, Working Smarter.
$19.62 - $30.41 - The hourly pay rate offered is determined by a candidate's expertise and years of experience, among other factors.
Position Highlights:
- Position: Pharmacy Tech
- Location: Elmhurst
- Per Diem - Nights
- Hours: 32-72 hrs per 6 wk schedule
What you will need:
- Education (Required):
- High school diploma or GED equivalent
- Certifications (Required):
- Current License as a Pharmacy Technician in the State of Illinois
- One of the following must be met:
- Current Pharmacy Technician Certification or must obtain CPhT (Certified Pharmacy Technician) within 90 days of hire, or
- Successfully passed the Pharmacy Technician Certification Board (PTCB) or the Exam for the Certification of Pharmacy Technicians (ExCPT) examination pending certification, or
- Current Pharmacy Technician license with ?Student? designation issued by the State of Illinois
What you will do:
Assists pharmacists in preparing and distributing medications, maintaining the drug inventory and maintenance of records. Works under the supervision of a registered pharmacist.
Benefits (full-time or part-time positions):
- Premium pay for eligible employees
- Career Pathways to Promote Professional Growth and Development
- Various Medical, Dental, and Vision options
- Tuition Reimbursement
- Free Parking at designated locations
- Wellness Program Savings Plan
- Health Savings Account Options
- Retirement Options with Company Match
- Paid Time Off and Holiday Pay
- Community Involvement Opportunities
Endeavor Health is a fully integrated healthcare delivery system committed to providing access to quality, vibrant, community-connected care, serving an area of more than 4.2 million residents across six northeast Illinois counties. Our more than 25,000 team members and more than 6,000 physicians aim to deliver transformative patient experiences and expert care close to home across more than 300 ambulatory locations and eight acute care hospitals ? Edward (Naperville), Elmhurst, Evanston, Glenbrook (Glenview), Highland Park, Northwest Community (Arlington Heights) Skokie and Swedish (Chicago) ? all recognized as Magnet hospitals for nursing excellence. For more information, visit you work for Endeavor Health, you will be part of an organization that encourages its employees to achieve career goals and maximize their professional potential.
Please explore our website ( ) to better understand how Endeavor Health delivers on its mission to ?help everyone in our communities be their best?.
Endeavor Health is committed to working with and providing reasonable accommodation to individuals with disabilities. Please refer to the main career page for more information.
Diversity, equity and inclusion is at the core of who we are; being there for our patients and each other with compassion, respect and empathy. We believe that our strength resides in our differences and in connecting our best to provide community-connected healthcare for all.
EOE: Race/Color/Sex/Sexual Orientation/ Gender Identity/Religion/National Origin/Disability/Vets, VEVRRA Federal Contractor.
$19.62 - $30.41 - The hourly pay rate offered is determined by a candidate's expertise and years of experience, among other factors.
Position Highlights:
- Position: Pharmacy Technician - IP
- Location: Elmhurst Hospital
- Full Time - 40 hours/week
- Hours: Monday-Friday, Evenings 2:30pm - 11:00pm, weekend & rotating holidays
What you will need:
- Education (Required):
- High school diploma or GED equivalent
- Certifications (Required):
- Current License as a Pharmacy Technician in the State of Illinois
- One of the following must be met:
- Current Pharmacy Technician Certification or must obtain CPhT (Certified Pharmacy Technician) within 90 days of hire, or
- Successfully passed the Pharmacy Technician Certification Board (PTCB) or the Exam for the Certification of Pharmacy Technicians (ExCPT) examination pending certification, or
- Current Pharmacy Technician license with ?Student? designation issued by the State of Illinois
What you will do:
Assists pharmacists in preparing and distributing medications, maintaining the drug inventory and maintenance of records. Works under the supervision of a registered pharmacist.
Benefits (full-time or part-time positions):
- Premium pay such as shift, on call, holiday and more based on an employee's job
- Incentive pay for select positions
- Opportunity for annual increases based on performance
- Career pathways to promote professional growth and development
- Various Medical, Dental, Pet and Vision options
- Tuition Reimbursement
- Free Parking
- Wellness Program Savings Plan
- Health Savings Account Options
- Retirement Options with Company Match
- Paid Time Off and Holiday Pay
- Community Involvement Opportunities
Endeavor Health is a fully integrated healthcare delivery system committed to providing access to quality, vibrant, community-connected care, serving an area of more than 4.2 million residents across six northeast Illinois counties. Our more than 25,000 team members and more than 6,000 physicians aim to deliver transformative patient experiences and expert care close to home across more than 300 ambulatory locations and eight acute care hospitals ? Edward (Naperville), Elmhurst, Evanston, Glenbrook (Glenview), Highland Park, Northwest Community (Arlington Heights) Skokie and Swedish (Chicago) ? all recognized as Magnet hospitals for nursing excellence. For more information, visit you work for Endeavor Health, you will be part of an organization that encourages its employees to achieve career goals and maximize their professional potential.
Please explore our website ( ) to better understand how Endeavor Health delivers on its mission to ?help everyone in our communities be their best?.
Endeavor Health is committed to working with and providing reasonable accommodation to individuals with disabilities. Please refer to the main career page for more information.
Diversity, equity and inclusion is at the core of who we are; being there for our patients and each other with compassion, respect and empathy. We believe that our strength resides in our differences and in connecting our best to provide community-connected healthcare for all.
EOE: Race/Color/Sex/Sexual Orientation/ Gender Identity/Religion/National Origin/Disability/Vets, VEVRRA Federal Contractor.
Must be a Certified Occupational Therapy Assistant (COTA) to apply
Employment Type: Full-Time
Setting: Skilled Nursing Facility | Long-Term Care
Exciting opportunity with Renewal Rehab!
Join a leading therapy organization with 30+ years of excellence in care and team development.
Why You'll Love Working with Us:
Renewal Rehab, part of the Enhance Therapies family of companies, is hiring a Occupational Therapy Assistant - FT to join our growing and passionate team. We support our clinicians with competitive pay, a collaborative work environment, and industry-leading clinical education so you can focus on what matters most: making a difference in people's lives. Just as you're committed to delivering high-quality care, we're committed to supporting your professional growth and long-term success.
What We Offer:
* Supportive company culture rooted in mentorship and collaboration
* Unparalleled schedule flexibility to fit your lifestyle
* Comprehensive healthcare benefits (Medical, Dental, Vision)
* 401(k) with company match to invest in your future
* Online CEU credits to support your clinical growth
* Opportunities for promotion, advancement, and internal transfers
* Dynamic partnerships with leading facilities for career stability
* Student mentor program and ongoing professional development
* Employee Assistance Program (EAP) for life's unexpected moments
* Referral bonus program
* Immigration support for H1B candidates, including transfers and new filings
* Additional benefits and perks are available - reach out today to learn more!
What You'll Do:
* Provide occupational therapy treatments under the supervision of an OT
* Assist in implementing personalized care plans focused on functional goals
* Collaborate with team members to ensure quality outcomes
* Maintain documentation to meet all regulatory requirements
* Ensure all required physician orders are obtained and up to date
Qualifications:
* Associate's degree from an AOTA-accredited Occupational Therapy Assistant program
* Certified by the NBCOT as a COTA, if required by the state
* Current license as a Certified Occupational Therapy Assistant in the state of practice
* Strong communication and organizational skills
* New grads welcome! Mentorship available
? Refer a Friend & Earn!
Know a great therapist? Help grow our team and get rewarded. Visit refer-a-friend/
About Enhance Therapies
Enhance Therapies is a family of therapy companies with more than 30 years of industry-leading experience in delivering high-quality rehabilitation services. With over 8,000 therapists in 30+ states, we proudly serve patients in skilled nursing, home health, senior living, outpatient, and hospital settings.
Our mission is to empower clinicians and elevate care through innovative programs, unmatched clinical support, and a strong culture of collaboration. Each of our local brands, including Renewal Rehab , is supported by the strength and stability of Enhance Therapies while maintaining its unique community-focused identity.
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Related: Certified Occupational Therapy Assistant | COTA | AOTA
f0287fea-cb4a-4459-b9ae-489c6b33f8ae
About the Company
HSG Tech Inc. is an American Subsidiary of HSG Laser who is a fast-growing supplier in the global metal forming solution industry. We believe intelligent manufacturing changes future. Customers in 100+ countries have used and recognized our equipment and service. Please visit the web site for details about HSG: Function:
- Has overall responsibility for the strategic leadership and operational excellence of the service department.
- Builds scalable infrastructure, implements efficient processes, and fosters a culture of continuous improvement to support long-term customer relationships and business growth.
- Ensures the delivery of high-quality post-sale support through effective service request management, field service coordination, and customer satisfaction initiatives.
Primary Responsibilities:
Strategic Service Leadership
- Defines and execute a long-term vision for the service organization that aligns with company goals and customer expectations.
- Leads initiatives to improve service delivery, reduce equipment downtime, and enhance customer experience.
- Establish and monitor service performance metrics, driving accountability and operational excellence.
Service Operations Management
- Oversees the full lifecycle of service requests, ensuring timely, accurate, and professional resolution.
- Directs field service teams and technical support staff, optimizing scheduling, resource allocation, and responsiveness.
- Ensures compliance with warranty policies, service agreements, and industry regulations.
Customer Experience & Satisfaction
- Champions a customer-centric approach across all service functions.
- Implements feedback mechanisms, satisfaction surveys, and follow-up protocols to measure and improve service quality.
- Serves as a senior escalation point for complex service issues and high-value customer relationships.
Secondary Responsibilities:
Process & Infrastructure Development
- Designs and implements scalable service processes, workflows, and systems to support growth and efficiency.
- Builds infrastructure where gaps exist, creating structure in areas of ambiguity and evolving needs.
- Leads digital transformation efforts within the service department, including CRM and service management platforms.
Team Development & Leadership
- Recruits, trains, and mentors a high-performing service team, fostering technical expertise and leadership capabilities.
- Conducts performance evaluations, succession planning, and professional development initiatives.
Reporting & Analytics
- Delivers executive-level reporting on service performance, customer satisfaction, and operational trends.
- Uses data-driven insights to inform strategic decisions and continuous improvement efforts.
Cross-Functional Collaboration
- Partners with engineering, sales, and product teams to ensure service readiness for new product launches and customer feedback integration.
- Represents the service function in leadership meetings and strategic planning sessions.
Position Requirements:
Education & Experience
- Bachelor’s degree in Engineering, Business Administration, or related field desired.
- Minimum 10 years of experience in service operations, with at least 5 years in a senior leadership role within an OEM manufacturing or industrial environment as a Service Manager.
- Proven experience managing technical service teams and developing service infrastructure.
Skills & Competencies
- Strategic thinker with strong operational execution capabilities.
- Exceptional leadership, communication, and interpersonal skills.
- Proficiency in CRM, ERP, and service management platforms.
- Strong analytical skills and ability to interpret complex data sets.
- Deep understanding of machinery, industrial equipment, or technical service environments.
Other Requirements
- Ability to travel to customer sites, manufacturing facilities, and industry events as needed.
- Comfortable working in fast-paced, evolving environments and creating structure where ambiguity exists.
- Demonstrated resilience and adaptability in navigating change and leading through uncertainty.
HSG is committed to ensuring equal employment opportunities to all qualified persons without regard to race (including associated hairstyles), color, religion, sex, gender identity, sexual orientation, national origin, ancestry, citizenship status, age, marital status, genetic information, military status, unfavorable discharge from military service, order of protection status, pregnancy, arrest record, disability, or any other status protected by applicable law. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. HSG participates in E-Verify and conducts pre-employment drug testing and background checks as part of our hiring process.
The Assurance Experienced Senior will be responsible for coordinating the day-to-day \"in-charge\" duties of planning, fieldwork, and \"wrap-up\" to include the preparing of financial statements with disclosures, applying most areas of GAAP as necessary and documenting, validating, testing, and assessing various control systems. This position is also responsible for acting as the client contact for basic questions and information and may be involved in reviews and agreed-upon procedure engagements.
Job DutiesControl Environment
- Applies knowledge and understanding of the collective effect of various factors on establishing or enhancing effectiveness, or mitigating the risks, of specific policies and procedures.
- As Auditor in charge is responsible to the engagement manager for the day-to-day conduct of the audit work and in particular for ensuring that the field work is executed and completed as planned, in accordance with timetable, with Firm's policies and procedures and to budget
- Applies knowledge of transactional flow and key transactional cycles to complete audit work
- Documents, validates, and assesses effectiveness of internal control system
- Determines and communicates improvements to client internal controls and accounting procedures
- Supervise the work of audit staff and review workpapers and conclusions and explaining any shortcomings to them
GAAP
- Applies knowledge and understanding of governing principles; applying these principles to client transactions; and documenting and communicating an understanding and application of these principles.
- Understand and effectively communicate financial statement disclosure requirements to clients
- Identifies and applies new pronouncements to client situations
- Identifies, analyzes, and discusses alternative generally accepted accounting principles for the client, when necessary, with the Manager, Senior Manager and engagement partner
- Identifies complex accounting issues and brings them to the attention of superiors for resolution
SEC and PCAOB
- Applies knowledge and understanding of SEC regulations and PCAOB guidelines, and documents and communicates the application of these principles.
- Reads and reviews clients' SEC filings, ensuring accuracy and completeness, and also ensuring all financial information is supported in the workpapers and appropriately tested
- Prepares required communications to the Client and the Audit Committee
- Plans and executes Section 404 internal control audit including obtaining an understanding of the control environment, designing test plans, evaluating deficiencies, and assessing the overall financial reporting control environment.
GAAS
- Applies knowledge and understanding of professional standards; application of the principles contained in professional standards; and the ability to document and communicate an understanding and application of professional standards on an engagement.
- Formulates and communicates the audit plan
- Applies GAAS to a variety of complex issues and consults others as appropriate
- Applies of audit skepticism and determines when to reduce or expand testing
- Uses BDO audit manuals as appropriate for the situation
- Documents deviations from BDO policy with approval
- Look for opportunities to suggest improvement to company's internal controls and prepare draft communication required by professional standards.
Methodology
- Applies knowledge and application of BDO standards that guide effective and efficient delivery of quality services and products.
- Applies BDO audit approach and methodologies, including tools and technology, to execute the audit with quality, efficiency, and completeness despite pressures of deadlines
- Identifies and proposes outcomes to critical issues
Research
- Applies methodology used to seek or maintain information from authoritative sources and to draw conclusions regarding a target issue based on that information.
- Applies knowledge of the use of internal and external research tools and selects methodology for routine research requests
- Researches more complex areas of accounting and forms an initial opinion on the correct treatment independently and considers and documents the impact on the client and audit engagement
- Documents and organizes complicated findings in a usable format, based on information obtained from Accounting Research Manager, BDO Assurance Manual, Yahoo Finance, etc.
- Assist the engagement manager with gathering sufficient appropriate information about the business and information system, including the accounting system, to form an adequate basis for the preparation of the audit strategy
Project Management
- Coordinate timing of planning, fieldwork, and review with audit team and client and assist engagement executives in developing the audit engagement budget and identify appropriate resources.
- Develop the draft Audit Engagement Planning Memorandum, audit programs and budgets
- Establish with the engagement manager the responsibilities of individual audit staff for specific areas of audit work
- Monitor and report engagement budget to actual and advise engagement executives of possible overruns
Other duties as required
Supervisory Responsibilities:
- Supervise a team of audit professionals ranging in size from 1 to 5
- Provide verbal and written performance feedback to associates
- Teach/coach associates to provide on the job learning
Qualifications, Knowledge, Skills and Abilities:
Education:
- Bachelor's degree in Accounting, Finance, Economics or Statistics, required OR Bachelor's degree in other focus area and CPA certification, required Master's degree in Accountancy, preferred
Experience:
- Three (3) or more years of prior relevant audit experience and/or public accounting, private industry accounting or consulting/professional services experience, required
- Prior basic supervisory experience, preferred
License/Certifications:
- Eligible to sit for the CPA exams upon starting employment, required, and actively pursuing completion of the exams, required
- CPA, preferred
Software:
- Proficient with Microsoft Office Suite, preferred
- Experience with assurance applications and research tools, preferred
Language:
- N/A
Other Knowledge, Skills & Abilities:
- Possess proven solid verbal and written communication skills
- Possess people development and delegation skills
- Possess executive presence - needs to be able to be primary contact for the client
- Ability to \"in-charge\" all stages of the audit, including planning, fieldwork, and \"wrap-up\"
- Ability to perform the completion of an audit of a complex company
- Ability to prepare and/or review financial statements with disclosures in accordance with GAAP requirements.
Individual salaries that are offered to a candidate are determined after consideration of numerous factors including but not limited to the candidate's qualifications, experience, skills, and geography.
California Range: $95,000 - $130,000 Cleveland, Ohio Range: $80,000 - $92,000 Colorado Range: $80,000 - $105,000 Illinois Range: $85,000 - $100,000 Maryland Range: $92,000 - $110,000 Minnesota Range: $80,000 - $92,000 New Jersey Range: $96,000 - $103,000 NYC/Long Island/Westchester Range: $80,000 - $115,000 Washington Range: $80,000 - $105,000 Washington DC Range: $92,000 - $110,000