Education And Training Jobs in Jackson, WI
86 positions found
Job Category: Contact Center
Requisition Number: USBAS001964
Job DetailsDescriptionContact Center Service Design Lead
Join an award-winning, mission-driven team at Delta Defense - one of Newsweek’s Top 100 America’s Most Loved Workplaces. We provide Marketing, Operations and Customer Service for the U.S. Concealed Carry Association. The USCCA safeguards life, freedom, and finances for responsible American protectors. Learn more about the USCCA at
Are you passionate about designing service experiences that empower employees and elevate customer outcomes?
Delta Defense is seeking a strategic and hands-on leader to shape the end-to-end advisor experience within our contact center. This role sits at the intersection of operations, process design, and strategy—ensuring that workflows, systems, policies, and expectations align to create a frictionless and scalable service model.
You will act as both an architect and hands-on change agent: designing future-state workflows while rolling up your sleeves to implement and manage improvements. This role will focus on defining how work should flow, translating operational needs into structured requirements, and ensuring technology enables — rather than complicates — the advisor experience. This is a high-impact role that directly influences advisor productivity, service quality, retention, and overall contact center performance.
The right candidate will serve as a trusted thought partner to leadership while driving tangible operational improvements across the entire contact center. This is a great fit if you’re energized by digging into root causes, using data and frontline feedback to prioritize the right opportunities, and can lead sustainable change from pilot through adoption.
Service Design Lead - What you’ll do:- Redesign and optimize end-to-end advisor workflows.
- Identify friction and implement measurable improvements.
- Define future-state service models aligned with leadership strategy.
- Lead cross-functional improvement initiatives.
- Translate operational needs into structured system requirements.
- Leverage AI and automation to enhance advisor efficiency.
- Measure impact and continuously refine service performance.
- Contact center operational experience.
- Proven success in process redesign and measurable, continuous improvement.
- Strategic thinking combined with hands-on execution.
- Strong stakeholder alignment and facilitation skills.
- Comfort operating in both execution-heavy and strategy-focused environments.
- 5+ years of progressive experience in contact center operations, service design, operational excellence, or process improvement roles.
- Deep understanding of contact center environments and advisor workflows.
- Demonstrated success redesigning processes with measurable operational impact.
- Experience partnering cross-functionally with IT or system teams to align technology with business requirements.
- Strong project leadership skills with the ability to manage initiatives end-to-end.
- Strong analytical skills with the ability to translate data into structured operational improvements.
- Excellent communication skills with the ability to influence leadership and frontline teams.
- Experience operating in environments that balance tactical execution and strategic planning.
- Demonstrates the Core Values of Delta Defense, LLC.
- Bachelor’s degree in business, operations, service design, or related field.
- Experience applying Lean, Six Sigma, Design Thinking, or structured service design methodologies.
- Experience evaluating or integrating AI tools within operational environments.
- Experience facilitating cross-functional workshops or operational strategy sessions.
- Leadership or mentoring experience with interest in broader operational leadership.
Target salary range $76,000 - $95,000 based on experience. This role is also bonus-eligible for company incentive plan. The role is based at our beautiful headquarters in West Bend, Wisconsin, and allows for a hybrid work schedule with a minimum of 3 days per week in office.
Why YOU should Work at Delta Defense!Because culture matters—and ours is legit.
- Fast-paced, mission-driven, and genuinely fun
- #25 on The Wall Street Journal’s 2025 Top 100 America’s Most Loved Workplaces
- Newsweek Top 100 America’s Most Loved Workplaces (2023 & 2024)
- Inc. 5000 “Fastest Growing Private Companies” – 14 years in a row
Most importantly, your work here actually matters.
You’ll help Americans protect themselves, their families, and their freedoms—every single day.
Learn more & apply: application close: 04/10/2026
PM19
March 13, 2026
PIb86888d8bfdd-3631
Want to make extra money on YOUR schedule? Join our exclusive list of research study participants and start earning extra income today!
Perfect for anyone seeking remote, part-time, or temporary work, these opportunities require no previous experience and offer unmatched flexibility. Choose the studies that suit you best—whether online, in-person, or over the phone—and get paid for sharing your opinions.
Don't miss out on this chance to turn your free time into valuable earnings!
Participants are needed on a wide range of topics such as:
- Health Issues (Research for cures and new medications to treat ailments)
- Consumer Products (Your experience with consumer products)
- Shopping (Shopping experiences)
- Internet Usage (How you use the internet)
- Vehicles (recreational vehicles and automobiles)
- Employment (Various types of jobs or career fields)
- Food & Beverages (the consumption of various foods and beverages)
- Entertainment (About TV, movies or video games)
- Social Media (the use of different social media platforms)
- Financial (Banking and investing)
- Retirement (Planning what, when and how)
- Gender (studies based on your gender)
- Housing (Renters or Homeowners)
Compensation:
- Earn up to $250+ in Just ONE Hour! (Focus Group Session)
- Earn up to $3,000+ (Multi-Session Studies)
Benefits:
- Flexibility to take part in discussions online or in-person.
- No commute needed if you choose to work from home.
- No minimum hours. You can do this part-time or full-time
- Enjoy free samples from our sponsors and partners in exchange for your honest feedback of their products.
- You get to review and use new products or services before they are launched to the public.
Qualifications:
- Speak and/or read English
- Must be 18yrs old or older
- Must have either a phone, computer or tablet with internet connection
Experience:
- Start Immediately - No Experience Needed! Anyone Can Participate!
Education:
- Open to all education levels - Your opinion matters!
Remote working/work at home options are available for this role.
$64000 / year target earnings
Route Sales Representatives are critical to our success at FritoLay! Our Route Sales Representatives are responsible for delivering, selling, and merchandising FritoLay’s complete line of products including Lay’s, Doritos, Cheetos, Tostitos, Fritos, and many more to local stores including gas stations, dollar stores, and large grocery stores. As a Route Sales Representative, you drive a FritoLay truck to different stores, work independently to unload orders, merchandise product, and partner with store managers to increase sales, order, and maintain records throughout the day.
Although you will start out as a Route Sales Representative for FritoLay, we are investing in helping you grow with us. This job can open the door to career opportunities with us or our parent company, PepsiCo. In this role, here are some of the frequent tasks you will be doing:- Learn the basics of the role in four to six weeks of dedicated driving and selling training with our amazing team members
- Run routes for team members’, experience different stores, and meet new customers
- Grow sales on the route by building relationships, selling in displays, and completing national initiatives
- Attain a route with set days off/schedule with time
- Work in a fun, fast paced, and physical environment
- Be 21 years of age or older
- Have a valid driver’s license with proof of insurance and ability to obtain other licensures as required by state law
- Be able to frequently lift 40 lbs. with or without a reasonable accommodation
- 401(k) contribution
- Health, dental and vision insurance
- Financial support to help obtain a degree
- Company discounts and perks
All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.
PepsiCo is an Equal Opportunity Employer: Female / Minority / Disability / Protected Veteran / Sexual Orientation / Gender Identity
Our Company will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the Fair Credit Reporting Act, and all other applicable laws, including but not limited to, San Francisco Police Code Sections 4901 - 4919, commonly referred to as the San Francisco Fair Chance Ordinance; and Chapter XVII, Article 9 of the Los Angeles Municipal Code, commonly referred to as the Fair Chance Initiative for Hiring Ordinance.
If you'd like more information about your EEO rights as an applicant under the law, please download the available EEO is the Law & View the PepsiCo EEO Policy.
Cedar Creek Motorsports is seeking a skilled Service Technician to join our team in Cedarburg, WI. In this role, you will be responsible for performing maintenance and repairs on a variety of powersports vehicles to ensure optimal performance and customer satisfaction.
Responsibilities
- Diagnose and repair mechanical and electrical issues on motorcycles, ATVs, and other powersports vehicles.
- Perform routine maintenance services including oil changes, tire replacements, and inspections.
- Communicate with customers regarding vehicle issues, service recommendations, and repairs performed.
- Maintain a clean and organized work environment adhering to safety guidelines.
- Assist with inventory management and parts ordering as needed.
- Collaborate with team members to ensure timely completion of service orders.
Requirements
- Previous experience as a Service Technician or in a similar mechanical role is preferred.
- Strong mechanical and technical skills with the ability to troubleshoot issues effectively.
- Knowledge of powersports vehicle systems and components.
- Ability to work independently and as part of a team in a fast-paced environment.
- Good communication skills and strong attention to detail.
- Valid driver's license and reliable transportation.
Benefits
- Competitive compensation package.
- Opportunities for training and professional development.
- Supportive team environment.
- Employee discounts on products and services.
- Tuesday - Saturday work week.
- Health, Dental, Vision and Life Insurance available
- 2 weeks paid vacation upon hire.
- 401(k) with company match after 90 days.
About the Company
Cedar Creek Motorsports is a premier powersports dealership located in Cedarburg, WI, dedicated to providing exceptional service and quality products to our customers. We pride ourselves on our knowledgeable staff and commitment to customer satisfaction in the powersports community.
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About Codeworks
Codeworks, an LRS Company, has over 25 years of experience serving Fortune 1000 companies in Wisconsin as well as our client's national locations. Our recruiting team excels at evaluating, advising, and connecting IT professionals with new opportunities that will satisfy their expectations regarding income and opportunity for growth.
At Codeworks, we're committed to diversity, equity, and inclusion in our workforce and beyond. We believe in equal opportunities and value the unique perspectives that every individual brings to our team. Join us in creating an inclusive, innovative, and collaborative workplace where your talents can thrive.
Project Management Office (PMO) Manager
Department: Project Management
Reports To: Managing Director
Location: On-site – Germantown, WI (no hybrid or remote option)
Position Summary
The Project Management Office (PMO) Manager oversees the development, implementation, and governance of project management standards, tools, and methodologies supporting physical product development in a manufacturing environment. This role leads a team of project managers and engineers, supports a PMO that is still being built, and plays a key role in shaping project governance, processes, and structure across the organization.
This is a hands-on leadership role suited for a project management professional with experience in manufacturing, plastics, or engineered products, rather than IT or software delivery.
Key Responsibilities
- Lead and support project managers and engineers responsible for physical product development and tool build projects, not IT or software implementations
- Develop, implement, and continuously improve PMO tools, templates, and systems to enhance project planning, reporting, resource management, and operational efficiency
- Build and mature PMO processes, governance, and structure, supporting an organization where the PMO is still evolving
- Establish and maintain project management methodologies aligned with manufacturing and product development lifecycles
- Oversee project intake, prioritization, resourcing, and governance to ensure alignment with business and operational objectives
- Monitor project performance using KPIs, dashboards, and automated tools, providing regular updates to leadership
- Partner with engineering, manufacturing, operations, and leadership teams to identify gaps, improve execution, and implement best practices
- Facilitate project reviews, risk assessments, and issue escalation to ensure successful delivery of complex projects
- Provide training and coaching to project managers and teams on tools, processes, and methodologies
- Ensure compliance with corporate policies, budgeting procedures, quality standards, and applicable regulatory requirements
Required Qualifications
- Bachelor’s degree in Business, Project Management, Engineering, or a related field (Master’s degree preferred)
- Proven experience supporting manufacturing or product development environments, managing projects tied to physical products
- Experience building or improving PMO tools, dashboards, workflows, or systems (e.g., Power BI, Excel automation, Smartsheet, Jira, MS Project, or similar)
- Strong people leadership experience, including managing, coaching, and developing project managers or engineering-focused teams
- Demonstrated ability to bring structure to complex, evolving environments and drive adoption of new processes
- Excellent communication and interpersonal skills, with the ability to influence stakeholders at all levels
- Advanced knowledge of project lifecycle management, risk mitigation, resource planning, and change management
Preferred Qualifications
- PMP, PRINCE2, or equivalent project management certification
- Experience in plastics manufacturing, injection molding, or engineered product environments
- Experience managing or supporting tool build and product launch projects
Work Arrangement & Location Notes
- On-site role in Germantown, WI
- No hybrid or remote option
Equal Opportunity & AI Disclosure
Codeworks, an LRS Company, is an equal opportunity employer. Applicants for employment will receive consideration without unlawful discrimination based on race, color, religion, creed, national origin, sex, age, disability, marital status, gender identity, domestic partner status, sexual orientation, genetic information, citizenship status or protected veteran status.
In some cases, LRS Consulting uses generative artificial intelligence (“AI”) in support of our hiring processes. LRS takes steps to ensure the use of AI does not result in discrimination based on protected class(es). AI may be used in the hiring process solely in support of the assessment of candidate qualifications. All decisions in the hiring process are made by LRS employees. If AI will be used in the hiring process for the position for which you are applying, you will be notified and will have the opportunity to opt out. Please contact with any questions.
We want you to help us shape the future of shopping experiences and deliver on our purpose of connecting people with the products and experiences that enrich their lives. Joining Retail Odyssey, an Advantage Solutions company, means joining a network of 65,000 teammates serving 4,000+ brands and retail customers across 40+ countries. All the while, being provided the opportunities, support, and enrichment you need to grow your career.
In this role, you will provide in-store merchandising support to Retailers to meet shoppers needs. This includes building displays and end caps, resetting shelves with product rotation, and tracking inventory to ensure that stores and suppliers maximize sales opportunities. This is a traveling position that requires regular travel as a primary requirement of the role. Travel roles may require various degrees of travel up to 50% or more of the time. Are you ready to shape the future of shopping and get it done with us?
What we offer:
- Competitive wages; $17.00 per hour
- Growth opportunities abound We promote from within
- Paid travel with overnight stays
- No prior experience is required as we provide training and team support to help you succeed
- Additional hours may be available upon request
- We offer benefits that can be customized to meet your familys needs, including medical, dental, vision, life insurance, supplemental voluntary plans, wellness programs, and access to discounts through Associate Perks
Now, about you:
- Are comfortable interacting with customers and management in a friendly, enthusiastic, and outgoing manner
- Youre 18 years or older
- Can perform physical work of moving, bending, standing and can lift up to 50 lbs.
- Have reliable transportation to and from work location
- Demonstrate excellent customer service and interpersonal skills with our clients, customers and team members
- Interested in traveling within and outside of your home state, with overnight hotel stays
- Are a motivated self-starter with a strong bias for action and results
- Work independently, but also possess successful team building skills
- Have the ability to perform job duties with a safety-first mentality in a retail environment
If this sounds like you, we cant wait to learn more about you. Apply Now!
About the Company
Great Lakes Roofing Corp. has been a trusted leader in the commercial and industrial roofing industry for over 40 years. We service customers across the upper Midwest offering custom, tailor-fit roofing solutions. We operate centered between 4 Pillars: Safety, Quality, Customer Service, and Employee Experience. Ask us about living our values; we walk the walk we talk. We're people-centric and believe in supporting our teammates. At GLRC you'll find encouraging coworkers who push you to find fulfillment and success both professionally and personally. Work-life flexibility means this next step on your career path will continue to meet your needs for many years to come. A laptop and headset will be provided; Microsoft Teams and Office 365 are used for internal communication. Paid training and supportive leadership will help you launch this local service branch.
About the Role
It's a great time to be a part of something Great! We're growing and looking for an Inside Sales: Appointment Setter (BDR) professional to support our commercial roofing customers across the Midwest. Who? An engaging, intrinsically motivated keystone for our sales and service team. Someone who values building relationships and proactively places outbound calls consistently creating the 'next opportunity'. Your leadership skills and successful appointment setting will set the pace. IF that sounds like YOU.... Apply today!
Responsibilities
- Generate lead flow - Prospect new sales leads via initial phone contact. As the spearhead of the sales team, you'll engage the account and prepare them for a visit from their trained Field Technician.
- Support current accounts – Stay in close contact with existing accounts or leads to cultivate brand trust. Answer calls and emails, identify the issue, and suggest product or service solutions.
- Branch Leadership – Fuel GLRC's presence in Iowa and grow your service team through a willingness to wear many hats, captivate potential, and thrive on independence.
Qualifications
- Outbound calling experience, and/or lead generation
- Polished listening skills to identify challenges that clients & prospects are facing, so we can deliver solutions.
- Attention to detail, ability to execute a process, and empower your sense of entrepreneurialism.
- Excellent written and verbal communication, and interpersonal skills for both internal and external recipients.
Required Skills
This is NOT a receptionist role. Your hunter efforts will convert leads into appointments for your Outside Sales partner. Your heightened sense of urgency will set the pace creating measurable results to reach (or exceed!) commission/bonus targets.
Preferred Skills
None specified.
Pay range and compensation package
Benefits for Inside Sales: Appointment Setter (BDR): Uncapped Commission, Flexible, hybrid schedule and casual office setting, Benefits like insurance, 401K, PTO, and more, Quarterly and Annual Bonuses... all on top of your base wage, which is paid weekly.
Equal Opportunity Statement
Great Lakes Roofing Corporation is an Equal Opportunity Employer.
Description
Develop and support safety and continuous improvement activities by overseeing the tooling/fixture procurement process from design through build, including the supervision of tool makers & a broach bar technician. This includes machine shop fixtures and misc. work holding. The primary purpose of this position is to design innovative fixtures, assign work & direct the tool makers and manage/approve designs/procurement of our broach bar inventory. This position is critical in achieving operational excellence throughout the facility.
Requirements
· Design, implement, and trouble shoot work holding, gauges & equipment components used in production machines.
· Out-source work to vendors and follow-up with build schedules. Evaluate build time & skill level required to build items and determine cost & lead time. Follow-up to ensure build is on time.
· Issue purchase orders for materials and tool room supplies and ensure correct items are ordered and arrive on time.
· Supervise all shifts of the tool room & broach bar technician. Assign work, direct activities and ensure 90% on time completion. Mentor, train and motivate employees to continually develop their skills.
· Manage broach bar processes from design review/approvals, broach bar inventory management (quoting, ordering, and procurement), trouble shooting, and problem-solving broaching issues on the floor.
· Tool Room leadership, process, tooling, & fixture problem solving. Toolmaker training in best practices and promoting continuous improvement in Safety, Quality, Productivity, On-time delivery, & Employee Development.
· Identify areas for improvement and implement Lean Manufacturing principles to continually improve processes, equipment & practices.
- Establish & maintain professional relationships with internal and external stakeholders.
Competencies:
· Excellent communications skills to be able to interface with a multitude of various personalities & attitudes and still maintain a professional demeanor.
· 3D Solids modeling design experience, preferably PTC Creo.
· Can develop innovative tooling designs that are ergonomically sound and are easily machinable with proper GD&T and material call outs.
· Understands tool steels, nylons and various non-ferrous materials to help improve fixture durability while maintaining a lower cost.
· Capable of troubleshooting broach tooling issues or interested in learning about the use of these tools.
· Provide recommendations in broach bar design on new and existing broaching tools.
· Microsoft Word, Excel & Power Point knowledge & use.
Preferred Qualifications:
· Two-year associate’s degree in Tool and Die Design
· 5 to 7 years related to tooling design or tool room machinist experience.
· Supervisory skills and competencies
· PTC Creo modeling software experience
· Microsoft Windows Operating System
· AutoCAD (current version)
· Geometric Tolerances
· 5 to 7 years manufacturing processing experience
· 2 years Lean Manufacturing experience
· 3 to 5 years fixture troubleshooting experience
· 2+ years of broach bar design and usage experience preferred
Location:
West Bend, WI
Company:
CRST, The Transportation Solution
Pay:
Competitive weekly pay (inquire for details)
Route Type:
otr
Start Date:
ASAP
About the Position
CDL-A Flatbed Independent Contractor Truck Drivers – Owner Operators and Lease Purchase Program!
CRST The Transportation Solution Inc. is offering experienced flatbed CDL-A truck drivers the opportunity to take control of their career and income. Whether you own your truck or are looking to lease, we have a path for you!
CDL-A Flatbed Owner Operator Truck Driver Earnings & Bonuses:
$2,500 Sign-On Bonus for new and existing Owner Operators
Annual Earnings: $256,000 – $272,000
Earn up to 73% of Revenue + 100% Fuel Surcharge
Choose Your Own Loads – Full access to a load board for complete control
Weekly Payroll – Consistent and dependable pay schedule
Flatbed Securement Training Available
CDL-A Flatbed Lease Purchase Program Details
$0 Money Down
No Credit Check Required
Walk-Away Lease – Flexibility if your plans change
Late Model Freightliner Cascadia Trucks Available
No Truck Payments for the First 4 Weeks
Bumper-to-Bumper Maintenance Program Included
Truck Ownership Made Easy
CDL-A Flatbed Owner Operator Benefits:
Benefits are offered through a 3rd Party
Optional health insurance offered thru True Choices Personal Insurance. Questions about what they have to offer? Please call 8
CDL-A Flatbed Owner Operator Truck Driver Requirements:
21 years or older
CDL A, 12 Months of CDL A Truck Driving Experience required
Qualified applicants with arrest and conviction records will be considered for employment pursuant to applicable federal, state, and local laws.
Take the next step toward independence and financial freedom.
Join CRST’s network of successful independent contractors and flatbed professionals.
Benefits are offered through a 3rd Party
Optional health insurance offered thru True Choices Personal Insurance. Questions about what they have to offer? Please call 8
Requirements
21 years or older
CDL A, 12 Months of CDL A Truck Driving Experience required
Securement Training Programs Available
Qualified applicants with arrest and conviction records will be considered for employment pursuant to applicable federal, state, and local laws.
Maintenance Technician I – 3rd Shift
Position Overview
The Maintenance Technician I plays a key role in supporting day-to-day plant operations by maintaining production machinery and facility systems in safe, reliable working condition. This entry-level maintenance position focuses primarily on mechanical troubleshooting, preventative maintenance, and equipment upkeep to help minimize downtime and maintain operational efficiency.
Key Responsibilities
- Perform routine mechanical maintenance on production equipment and facility systems.
- Assist with troubleshooting and repairing mechanical issues to prevent equipment failures and production interruptions.
- Support preventative maintenance activities according to established schedules.
- Document completed work, repairs, and maintenance activities within a computerized maintenance tracking system.
- Safely operate production equipment when necessary for testing or verification purposes.
- Maintain a clean and organized work area and follow all workplace safety standards, including proper use of personal protective equipment (PPE).
- Work flexible hours and overtime as needed to support production requirements.
Qualifications
Required:
- High school diploma or equivalent (technical or vocational training is a plus).
- Strong mechanical aptitude with hands-on experience using basic shop tools.
- Ability to safely operate standard maintenance equipment.
- Basic computer skills and ability to learn maintenance tracking software.
- Dependable with consistent attendance and strong work ethic.
Preferred:
- Prior experience in a manufacturing or industrial environment.
- Exposure to preventative maintenance programs.
- Technical training in industrial maintenance, mechanics, or related field (electrical knowledge helpful but not required).
Position Details
- Employment Type: Full-Time
- Shift: 3rd Shift
- Schedule: Sunday – Thursday
- Hours: 11:45 PM – 8:15 AM