Education And Training Jobs in Denton

Position Summary:

The Senior Director of Pre-Kindergarten (Pre-K) Programs is a critical, leadership role responsible for the successful academic and operational oversight of the entire Pre-K network across 150 sites. This position ensures high-quality, developmentally appropriate early childhood education for all students by leading curriculum, instruction, assessment, and compliance, while also managing key operational functions such as enrollment, facilities, and staff management to guarantee program efficacy and scalability.

Qualifications:

• Education:

Master’s degree in Early Childhood Education, Educational Leadership, or a related field.

• Experience:

Minimum of 8-10 years of progressive leadership experience in early childhood education, with at least 3 years managing programs across multiple sites (network or district level).

Expertise in child development, developmentally appropriate practices, and Pre-K state/national standards.

Demonstrated success in managing complex operational functions (e.g., enrollment, compliance, facilities) within an educational setting.

Knowledge, Skills, and Abilities (KSAs):

Strategic Planning: Exceptional ability to develop and execute multi-year strategic plans that connect academic, operational, and financial goals.

Data Analysis: Proficiency in using instructional, operational, and financial data to monitor performance, identify trends, and make informed decisions.

Communication: Excellent verbal and written communication skills, capable of presenting complex information to diverse audiences (board members, principals, parents, staff).

Leadership & Influence: Proven ability to lead, influence, and motivate a large, geographically dispersed team to achieve ambitious goals.

Essential Duties and Responsibilities:

• Academic Leadership and Program Quality

Curriculum & Instruction:

Lead the development, implementation, and refinement of a comprehensive, research-based Pre-K curriculum and instructional framework that aligns with state and national early learning standards.

Ensure the consistent implementation of high-leverage instructional strategies and best practices across all sites.

Assessment & Accountability:

Establish a system for formative and summative assessment of student progress, utilizing data to drive instructional improvements and ensuring kindergarten readiness.

Monitor and evaluate the academic performance of all Pre-K sites, providing targeted support and interventions where necessary.

Professional Development:

Design and deliver targeted, ongoing professional development for Pre-K instructional staff (teachers, assistant teachers, instructional coaches) on curriculum, classroom management, and child development.

Coach and mentor site-based Pre-K leadership to build their capacity for instructional supervision.

• Operational Management and Compliance

Enrollment & Outreach:

Develop and execute strategic plans to meet and maintain target enrollment goals across all Pre-K sites.

Collaborate with the marketing team on outreach campaigns targeting families and community partners.

Compliance & Licensing:

Ensure all Pre-K programs are in full compliance with all local, state, and federal regulations, licensing requirements, and funding mandates (e.g., Head Start, state-funded Pre-K).

Oversee collection of progress monitoring data per TEA requirements (CLI)

Oversee the management of facility standards, including health, safety, and physical environment checks, to maintain optimal learning spaces.

Budget & Resource Management:

Manage the network-wide Pre-K program budget, including allocation of resources for curriculum materials, technology, and staffing.

Oversee MOUs related to site management structures.

• Staff Leadership and Management

Talent:

Work to recruit and hire quality applicants and oversee retention strategies for Pre-K teachers and staff.

Maintain a system for performance management, including feedback, evaluations and goal-setting, for all direct reports and provide guidance for site-level staff evaluations.

Collaboration:

Serve as the primary liaison between the Pre-K programs and other Home Office departments (e.g., HR, Finance, Special Education).

Cultivate strong relationships with families, community organizations, and external partners to support program goals.

• Other Duties:

Regular travel as required.

Perform other duties as assigned by district leadership, including the Superintendent of Schools.

Physical / Environmental Factors:

The physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Responsive Education Solutions considers applicants for all positions without regards to race, color, national origin, age, religion, sex, marital status, veteran or military status, disability, or any other legally protected status. ResponsiveEd is an Equal Opportunity Employer.

Position Summary:

The Executive Assistant will be responsible for providing high-level administrative support to Responsive Education Solutions (RES) departmental heads. The ideal candidate will be experienced in handling a wide range of administrative challenges in a fast paced environment, sometimes under pressure, remaining flexible, proactive, resourceful and efficient, with a high level of professionalism and confidentiality.

Qualifications:

Education/Certification

• Bachelor’s degree (preferred)

Experience

• 4+ years of Administrative Assistant experience supporting a corporate office in an administrative capacity

Required Knowledge, Skills, and Abilities (KSAs)

• Mastery of standard office administrative practices and procedures
• Intermediate concepts and applications of electronic data processing
• Principles of public relations
• Demonstrated strong computer literacy (e.g., Word, Excel, Acrobat, Explorer, etc.)
• Ability to organize work and paper flow effectively and efficiently under a tight schedule
• Ability to Multitask and prioritize projects in response to ever-changing priorities
• Demonstrated strong research and writing skills
• Demonstrated excellent proof-reading skills
• Demonstrated excellent oral and written communication skills
• Demonstrated excellent interpersonal relationship skills
• Ability to develop and maintain good relationships with clients and corporate personnel
• Ability to maintain confidentiality
• Demonstrated strong leadership skills
• Ability to be self-motivated and able to meet deadlines under pressure
• Ability to work as part of a team, as well as to work independently

Responsibilities and Duties:

• Perform clerical functions (e.g., proofreading, preparing correspondence, receiving visitors, arranging conference calls, scheduling meetings, making travel arrangements, etc.)
• Ensure all reports and data files are arranged in an organized manner so as to avoid any inconvenience in business matters
• Maintain professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies
• Support project tracking by monitoring timelines, maintaining status updates, and coordinating follow-ups to help ensure timely implementation of initiatives.
• Secure information by completing data base backups
• Improves quality results by studying, evaluating, and redesigning processes; implementing changes
• Complete projects and special assignments by establishing objectives; determining priorities; managing time; gaining cooperation of others; monitoring progress; problem-solving; making adjustments to plans
• Manage projects and conducts research
• Prepare for board meetings (e.g., agenda, logistics, resolutions, minutes, etc.)
• Respond to public information requests
• Monitor, screen, respond to and distribute incoming communications
• Draft and reviewing a variety of documents
• Maintain updated corporate documents with the applicable governmental agency
• Completes all other duties as assigned

Equipment Used:

All equipment required to perform jobs duties and tasks previously described.

Physical / Environmental Factors:

The physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Responsive Education Solutions considers applicants for all positions without regards to race, color, national origin, age, religion, sex, marital status, veteran or military status, disability, or any other legally protected status. Being authorized to work in the U.S. is a precondition of employment. ResponsiveEd is an Equal Opportunity Employer.

Position Summary

The Senior Director of Federal Programs provides strategic leadership and rigorous oversight of the district supplemental funding streams. This role is responsible for the entire life cycle of state and federal grants, from application and strategic alignment of funds to strict monitoring of allowability, compliance, and audit readiness. The Senior Director ensures that resources are deployed to maximize student achievement, particularly for emergent bilingual (EB) students and Title I populations, while maintaining a culture of fiscal integrity.

Qualifications

Education and Experience

• Masters degree in education, educational leadership, public administration, finance, or related field, preferred.
• Minimum of 5 to 7 years of progressive leadership experience in a public school district.
• Proven track record of managing Title I-IV programs at central office level in a mid to large size district.

Required Skills

• Expert level understanding of education department, general administration regulations (EDGAR) and ESSA statutes.
• Ability to interpret complex, financial data and apply strict “allowability” tests to spending requests.
• Knowledge of Title III supplement/supplant rules and the interplay between state, bilingual allotment and federal funding.
• Ability to explain complex, federal regulations to campus principles and communicate in a way that clarifies the heavily bureaucratic nature of state funding.
• Maintain transparency and fund management.
• Evaluate the ROI of expenditures on student outcomes.
• Ability to discern when to work independently and/or collaboratively, depending on the situation.

Primary Duties

Fiscal Oversight and Monitoring

• Scrutinize and approve all expenditures under Titles I-IV, ensuring every dollar is supplemental and meets the necessary, reasonable, and applicable criteria.
• Develop and implement internal audit protocols to review school level and departmental spending, proactively identifying potential compliance risks before state or federal audits.
• Collaborate with the financial department to ensure accurate tracking, carryover management, and timely drawdown of funds.

Strategic Leadership

• Advise Executive Director of Strategic Initiatives on the alignment and blending of federal funds to support large scale district goals (MTSS, literacy initiatives, and EB program expansion).
• Lead the comprehensive needs assessment (CNA) and district improvement plan (DIP) process to ensure spending is directly tied to identified data driven needs.

Programmatic Supervision

• Supervise the Director of Bilingual Education, providing high-level oversight of Title III and allotment funds to ensure legal compliance with state and federal mandates for EB students.
• Supervise the Director of Federal Programs to ensure the 100+ school portfolio remains compliant with schoolwide and/or targeted assistance requirements.
• Work with the training department to ensure Title II funds are aligned to brand-specific improvement goals.
• Ensure that parent and family engagement requirements are met with high-quality and measurable impact.

Compliance and Reporting

• Serve as the primary point of contact for Texas Education Agency (TEA), agency monitors, and independent auditors.
• Oversee the timely accurate submission of the consolidated federal grant application and all required compliance report reports.

Equipment Used

All equipment required to perform jobs duties and tasks previously described.

Physical / Environmental Factors

The physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

$42-$50/hr. + Up to $5,000 Sign-On Bonus | Full-Time | Denton, TX | School-Based | SLP License Required

About the Role: Provide speech and language therapy services to students in K-12 school settings. You'll conduct assessments, develop treatment plans, and deliver direct therapy to help students improve communication skills and access their education. This role collaborates closely with teachers, families, and multidisciplinary teams to maximize student outcomes.

Why Join Us:

• 
  
• CEU/license reimbursement and tuition assistance
  
• Full benefits: Medical, Dental, Vision, 401(k)
  
• Paid sick leave, holidays, and vacation
  

What You'll Do:

• 
  
• Conduct formalized and dynamic assessments to determine eligibility and level of functioning
  
• Develop and coordinate treatment plans with interdisciplinary team members
  
• Provide direct speech therapy services aligned with IEP goals
  
• Complete and maintain compliant IEPs; participate in annual and triennial reviews
  
• Consult with teachers and families to support generalization of communication skills
  
• Maintain accurate therapy notes, assessment data, and progress documentation
  
• Supervise and support SLPAs, including monitoring supervision hours (if applicable)
  

What We're Looking For:

Must Have:

• 
  
• Current Speech Language Pathologist license in the state where services are delivered (or eligibility to obtain)
  
• DOJ/FBI Live Scan background and TB clearance
  
• Strong organizational and interpersonal skills
  
• Excellent written and verbal communication
  

Preferred:

• 
  
• One year of experience in speech therapy
  
• Department of Education certification
  
• Knowledge of evidence-based practices and special education programs
  
• Experience with school-based caseload management
  

About Point Quest Group: Point Quest Group is a leading national provider of special education services, partnering with 350+ school districts to help students with unique needs thrive academically, socially, and emotionally. Everything we do starts with one unwavering commitment: students first.

Guided by a growth mindset, courageous leadership, and a deep culture of collaboration, fun, and determination, our teams show up every day ready to do whatever it takes for the students we serve. Through in-district services, therapeutic day schools, and specialized staffing, we deliver the personalized support every student needs — and deserves — to succeed.

Point Quest Group is an Equal Opportunity Employer.

About ForgeNow

ForgeNow is a workforce training organization dedicated to preparing students for careers in the skilled trades through accelerated, hands-on education. We are focused on equipping students with the technical skills, professional habits, and career readiness needed to succeed in high-demand industries.

Our training model is built to serve both students and employers. We combine practical instruction with a strong emphasis on safety, accountability, and workforce expectations so graduates are prepared to contribute from day one. By aligning our programs with employer needs and labor market demand, ForgeNow helps create real career pathways while supporting the industries that keep our communities running.

ForgeNow is in a period of growth and evolution, creating new opportunities for strong leaders to build systems, develop teams, and expand impact. We are mission-driven, performance-oriented, and committed to helping students change their lives through skilled trades careers.

Position Summary

ForgeNow is seeking a senior revenue leader to oversee and align the teams, systems, and strategies that drive student enrollment and top-line growth. This position will report directly to the CEO and President and will be responsible for building a high-performing, accountable revenue organization that integrates marketing, recruiting, business development, financial assistance, and community outreach into a single, coordinated function. 

The ideal candidate is both strategic and hands-on. They can set direction, build process, lead managers, hold teams accountable to metrics, and improve conversion at every stage of the student pipeline. This role will be critical in helping ForgeNow scale enrollment, improve efficiency, and strengthen relationships with employers, military-affiliated communities, and external partners. 

Reporting Structure

This role reports directly to the CEO and President and oversees the following functions:

• Civilian Recruiting
• Military Recruiting
• Community Engagement
• Marketing
• Business Development
• Financial Assistance 

Key Responsibilities:

Revenue Leadership

• Lead the overall revenue strategy for ForgeNow, with direct responsibility for enrollment growth and related revenue outcomes.
• Create alignment across marketing, recruiting, outreach, and business development so all teams are working toward shared goals.
• Build forecasting, reporting, and performance management systems for the full enrollment and revenue funnel.
• Develop and manage annual and quarterly enrollment targets, conversion goals, and revenue plans.

Recruiting Oversight

• Oversee inside and outside recruiting efforts to improve lead response, appointment setting, show rates, enrollment conversion, and start rates.
• Establish clear standards for recruiting performance, follow-up cadence, pipeline management, and student experience.
• Partner with military and civilian recruiting leaders to ensure segment-specific strategies are effective and scalable.
• Review staffing structure, territory design, and workload allocation to maximize output and accountability.

Marketing and Lead Generation

• Partner closely with the marketing team to ensure campaigns produce qualified leads that convert to enrolled students.
• Evaluate lead source performance, cost per lead, cost per start, and return on marketing spend.
• Help shape messaging, targeting, and campaign priorities based on recruiting outcomes and market demand.
• Ensure marketing and recruiting operate as one coordinated revenue system rather than separate departments.

Community Partnerships and Business Development

• Oversee community partner strategy to expand awareness, referral partnerships, and local influence.
• Lead business development efforts that support employer relationships, workforce partnerships, and other enrollment-driving opportunities.
• Build strong external partnerships that enhance ForgeNow’s brand, credibility, and student pipeline.

Financial Assistance and Enrollment Support

• Oversee the financial assistance function to ensure students receive timely, accurate guidance that supports enrollment conversion and persistence.
• Improve coordination between recruiting and financial assistance so prospective students move efficiently through the enrollment process.
• Monitor bottlenecks that cause student drop-off prior to start.

Team Leadership and Culture

• Lead, coach, and develop department heads and frontline managers across all assigned functions.
• Establish a culture of accountability, urgency, professionalism, and student-centered service.
• Create scorecards and KPIs for each team and conduct regular performance reviews tied to measurable outcomes.
• Identify hiring needs, organizational gaps, and training opportunities within the revenue organization.

Operational Excellence

• Standardize CRM usage, reporting, and funnel visibility across all revenue-related teams.
• Use data to identify breakdowns in lead flow, recruiting performance, financial aid completion, and partner conversion.
• Recommend structural, staffing, and process improvements that support scale.
• Partner with executive leadership on strategic planning, market expansion, and growth initiatives.

Key Performance Indicators

This role may be measured on:

• Revenue growth
• Cost Per Acquisition
• Community partner referral volume
• Business development contribution to starts

Qualifications

• 7+ years of leadership experience in sales, marketing, revenue operations, or growth leadership
• Experience managing multiple functions under a single revenue umbrella
• Strong background in KPI management, forecasting, funnel conversion, and team accountability
• Experience leading managers and building performance-driven teams
• Ability to operate strategically while also driving day-to-day execution
• CRM and reporting fluency required
• B2C or B2B sales

Preferred Background

• Familiarity with military-affiliated recruiting, community-based outreach, and employer partnerships
• Experience aligning marketing and sales into one measurable revenue function

Position Summary:

The Senior Real Estate Manager supports the ResponsiveEd/Blue Learning Real Estate Department in both strategic and operational functions across our growing real estate portfolio. This role contributes to site selection, transactions, lease administration, internal project coordination, and property management activities. The ideal candidate has strong market evaluation skills, deep knowledge of commercial real estate processes, and the ability to manage deal flow while ensuring departmental processes and standards are followed. This role requires consistent collaboration with internal departments, external brokers, landlords, and consultants.

Duties and Responsibilities:

• Support expansion and relocation efforts by identifying, researching, and evaluating

target markets, zoning requirements, and municipal regulations.

• Partner with internal stakeholders, developers, and brokers to identify, evaluate, and

acquire suitable land and building locations for schools.

• Assist with travel-based site reviews, tours, and market evaluations as needed.

• Help ensure department processes, workflows, and documentation standards are

followed across all transactions and portfolio activities.

• Assist with internal project coordination for real estate initiatives, including scheduling,

document routing, and aligning tasks within the department.

• Help manage deal flow by tracking active transactions, monitoring progress, and

supporting required follow-up with brokers, landlords, and internal teams.

• Prepare real estate committee materials, including site packages, financial summaries,

and transaction recommendations.

• Draft and negotiate real estate documents including letters of intent, purchase

agreements, lease agreements, amendments, renewals, and terminations.

• Abstract critical lease terms, clauses, and key dates; maintain internal databases,

trackers, and departmental reports.

• Track lease expirations, option periods, renewal deadlines, and key deliverables using

company systems to support timely decision-making.

• Mentor Real Estate Managers and assist the Director of Real Estate in departmental

operations, portfolio oversight, and transaction execution.

• Serve as a point of contact with landlords, tenants, and vendors to resolve lease

compliance issues, property repairs, and other property management matters.

• Assist in monitoring and managing the existing real estate portfolio, including

occupancy, compliance, and landlord communications.

• Assist in reviewing, reconciling, and approving annual CAM (Common Area

Maintenance) and operating expense statements.

• Assist with coordinating and filing official documents with local, state, and federal

entities, as required.

• Track and manage tax exemption processes and related documentation.

• Support internal departments with document review, legal coordination, and real

estate-related inquiries.

• Participate in special projects assigned by the Director of Real Estate.

• Perform other administrative or department-related duties as assigned.

Required Knowledge, Skills, and Abilities (KSAs):

• Demonstrated knowledge of corporate real estate principles, including site selection,

leases, acquisitions, and dispositions.

• Working knowledge of mapping, zoning, and demographic analysis tools.

• An understanding of lease administration, property management, and real estate

documentation and workflows.

• Strong understanding of contract terms, commercial leases, purchase agreements, and

real estate terminology.

• Proven ability to manage multiple projects and deadlines with accuracy and attention

to detail.

• Effective written and verbal communication skills, with the ability to summarize and

present real estate concepts clearly.

• Functional proficiency with office and real estate software (e.g., Microsoft Office,

Google Sheets, Google Drive, Smartsheet, Occupier, CoStar), and document

management platforms.

• Ability to coordinate effectively across internal departments.

• Highly organized and able to track projects, transactions, and key deliverables across

multiple systems.

Education and Experience:

• Bachelor’s degree in real estate, business, or a related field, or equivalent professional

experience.

• Minimum of 5-7 years of experience in corporate real estate (tenant or owner side

preferred).

Additional Information:

• Work Type: 100% in-office when not traveling

• Location: Corporate Dr., Lewisville, TX

• Schedule: Monday–Friday, 8:00 a.m. to 5:00 p.m.

• Travel: Required as necessary

• Reports To: Director of Real Estate

About the Company:

ResponsiveEd is a public charter school organization that operates a network of tuition-free campuses. Blue Learning is a nonprofit entity that oversees and manages the development, operations, and strategic support of these charter schools. Together, they work to expand educational opportunities and ensure schools have the facilities and resources needed to serve their communities.

Position Summary

The Real Estate Manager supports the ResponsiveEd/Blue Learning Real Estate Department by assisting with site identification, broker coordination, and real estate transaction activities across the portfolio. This role conducts market research, performs site visits, drafts LOIs, and assists in negotiating new leases, renewals, and purchase agreements. The position requires strong organizational skills, professionalism, and the ability to support multiple projects simultaneously while collaborating with brokers, internal stakeholders, and external partners.

Duties and Responsibilities

• Support site selection efforts by identifying, researching, and evaluating potential locations for new schools or relocations.

• Conduct market tours, site visits, and travel as needed to review prospective real estate opportunities.

• Manage or assist in managing broker relationships, including communicating site needs, reviewing site submissions, and coordinating follow-up.

• Draft letters of intent (LOIs) for new leases, purchase agreements, amendments, or renewals as needed.

• Assist in negotiating deal terms with brokers, landlords, sellers, and other external partners.

• Provide market data, site comparisons, and deal summaries to support internal decision-making.

• Coordinate with internal teams (Construction, Legal, Finance, Operations) throughout the transaction process to ensure alignment and timely communication.

• Track active deals, follow up on deliverables, and help maintain momentum across the transaction pipeline.

• Support due diligence activities as needed, including gathering preliminary information and coordinating with external parties.

• Assist with special projects and other real estate–related duties as assigned by the Director of Real Estate or Senior Real Estate Manager.

Required Knowledge, Skills, and Abilities (KSAs)

• Foundational understanding of commercial real estate transactions, leasing, and/or site selection.

• Working knowledge of market analysis, zoning, demographics, and real estate terminology.

• Ability to draft preliminary deal documents such as LOIs with accuracy and professionalism.

• Strong communication skills and the ability to work with brokers, landlords, and internal departments.

• Strong organizational skills with the ability to manage multiple tasks, deadlines, and priorities.

• Proficiency with office and real estate tools such as Microsoft Office, Google Workspace, CoStar, mapping platforms, and similar systems.

• Ability to conduct site visits and represent the organization professionally in external settings.

Education and Experience

• Bachelor’s degree in Real Estate, Business, or a related field preferred; equivalent experience considered.

• Minimum 2–3 years of experience in commercial real estate, brokerage, tenant representation, development support, leasing, or a related field.

Additional Information

• Work Type: 100% in-office when not traveling

• Location: Corporate Dr., Lewisville, TX

• Schedule: Monday–Friday, 8:00 a.m. to 5:00 p.m.

• Travel: Required as necessary

• Reports To: Director of Real Estate

Job Description:

• Pay: Up to $90,000 Yearly  
  • Bi-Weekly pay
• Flexible schedules available - must be available overnight, home weekly.

• Competitive pay and benefits, including Day 1 Health & Wellness Benefits, Employee Stock Purchase Plan, 401K Employer Matching, Education Assistance, Paid Time Off, and much more
• Growth opportunities performing essential work to support America’s food distribution system
• Safe and inclusive working environment, including culture of rewards, recognition, and respect

• Communicates and interacts with customers, vendors and co-workers professionally ensuring questions are answered accurately and in a timely manner.
• Functions as a team member within the department and organization, as required, and perform any duty assigned to best serve the company.
• Performs all required safety checks (i.e., pre/post trip) including inspections of tractor/truck and trailer according to Department of Transportation (DOT) regulations; inspects tractor/truck and trailer to insure they meet company safety standards and take appropriate action as needed.
• Reports all safety issues and/or repairs required.
• Follows all DOT regulations and company safe driving guidelines and policies.
• Immediately reports all safety hazards. Inspects trailer for properly loaded and secured freight.
• Performs count check of items and check customer invoices of products that have been loaded.
• Checks and completes in an accurate and in legible fashion all required paperwork associated with freight.
• Moves tractor to the loading dock and attach preloaded trailer as needed.
• Drives to and delivers customer orders according to predetermined route delivery schedule.
• Unloads products from the trailer, transports items into designated customer storage areas.
• Performs damage control checks on items, scans, and contact supervisor about removing orders according to company policy.
• Verifies delivery of items with customer and obtain proper signatures.
• Collects money (cash or checks) where required. Loads customer returns on to trailer and secures trailer doors.
• Ensures that tractor, trailer, and freight are appropriately locked and/or always secured.
• Unloads damaged goods and customer returns and bring to the driver check-in and complete necessary paperwork. Unloads all equipment, materials and remove trash from trailers as required.
• Completes daily record of hours of service and enter in log in accordance with Federal DOT, state, and company requirements.
• Performs general housekeeping duties in tractor, loading dock area and keep trailers clear and clean as required.
• At the end of the shift secure all equipment and complete all necessary paperwork.
• Performs other related duties as assigned. 

Qualifications:

Company description

Awards and Accolades

The Stylist Success Specialist position will help J.Hilburn Stylists feel confident and equipped to provide 5 star concierge service to their Clients and grow their business while also ensuring that the Stylist feels valued by the company.

Core Accountabilities and Responsibilities

5-star Concierge Service

• Concierge service mentality: Demonstrate a relentless commitment to supporting Stylist business success with a proactive, solutions-first approach.
• Multi-channel responsiveness: Deliver timely, white-glove service via phone, email, live chat, and text channels to support Stylist and Client inquiries.
• Fit and product support: Provide guidance and advice on product fit, design, and ordering to support Stylist expertise and Client satisfaction.
• Problem resolution: Troubleshoot complex issues with persistence and professionalism, ensuring complete and satisfying resolution for the Stylist.

Stylist Partnership Development

• Business partnership mindset: Build authentic relationships with Stylists and act as a trusted partner in their business growth.
• Proactive outreach: Identify opportunities to check in with Stylists, support onboarding or transitions, and proactively offer help without being asked.
• Insight sharing: Surface useful trends or recurring challenges to company leadership to improve systems and drive service enhancements.
• Advocacy and follow-through: Ensure the Stylists will feel seen, heard, and supported by owning their issue from start to finish.

Knowledge and Process Execution

• Policy and procedure fluency: Continously learn knowledge of J.Hilburn processes, programs, and systems accurately in daily support.
• Knowledge base utilization: Reference and contribute to the internal knowledge base to support continuous service quality improvement.
• Process adherence: Follow standard operating procedures to ensure consistency and professionalism in every interaction.
• Documentation and ticketing: Accurately record service requests, updates, and resolutions in the appropriate systems.

Cross-functional Collaboration

• Stylist Success Team Collaboration: Communicate openly and respectfully with peers, sharing knowledge and supporting group success.
• Cross-functional Team Collaboration: Collaborate respectfully and effectively with other departments to align on solutions, share insights, and support Stylist-facing initiatives.

Required Knowledge, Skills, and Abilities

• Delivering support across multiple channels (phone, email, chat, sms) in a fast-paced
• Strong problem-solving, communication, and relationship management skills.
• Strong proficiency in Microsoft Office (Word, Excel, Outlook) and familiarity with CRM systems (e.g., Zendesk, Salesforce, Freshdesk).
• Ability to resolve complex service issues with a high level of professionalism, persistence, and empathy.
• Providing fit and product advice, ideally within apparel, tailoring, or styling environment.
• Proven record of adaptability and resilience while thriving in a fast-paced environment by staying composed, flexible, and ready to take initiative.
• Working with independent contractors, business owners, or Stylists, offering tools, guidance, and support to help grow their business.

Required Education and Experience

• Bachelor’s degree in Fashion Merchandising, Business, Communication, or a related field preferred.
• 5+ years of customer service or sales experience, preferably in high-end retail client-facing, apparel/fashion, e-commerce, or concierge services.
• Familiarity with interpreting and navigating backend order systems, customer profiles, and inventory tools.
• Familiarity with building successful rapport and loyalty with clients.
• Proven record of adaptability and resilience while thriving in a fast-paced environment by staying composed, flexible, and ready to take initiative.
• Familiarity with CRM systems, ticketing platforms, or customer support software (e.g., Zendesk, Salesforce, Freshdesk, etc.).

Travel

• There is minimal anticipated travel required for this position.
• Annual and Semi-Annual Company Conferences, usually in the DFW area

This is an ONSITE position 4 days/week, Monday through Thursday, Fridays are remote and occasionally on the weekend.

Pride Health is urgently seeking candidates for a Specimen Processor/Technician in Lewisville TX 75067.This is a Contractual role with possibility for extension or conversion to full time.

Schedule: Tues-sat from 5pm-130 am (40hrs/week) or Overnight 10PM-6:30AM

Pay Range: $17-$20/hr/hour

*Pay offered will be based on experience, expertise and education.

Job Duties:

Responsibilities/Duties for Specimen Technician:

Responsibilities: Includes data entry, A-station duties, presorting, handling specimen pickup and delivery, imaging, centrifugation, and aliquoting.

Skills Needed: Requires strong organizational skills, accuracy, and the ability to learn about different specimen types and test requirements.

Regulatory Knowledge: Must understand compliance regulations related to test ordering, which can change frequently.

Performs accurate data entry of the samples.

Qualifications:

High School Diploma or GED is required.

Experience in healthcare.

Data entry experience a must.

Interested? Apply Now!

“Pride Global offers eligible employee’s comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, , legal support, auto ,home insurance, pet insurance, and employee discounts with preferred vendors.

About Pride Health

Pride Health is Pride Global' s healthcare staffing branch, providing recruitment solutions for healthcare professionals and the industry at large since 2010.

As a minority-owned business that delivers exceptional service to its clients and candidates by capitalizing on diverse recruiting, account management, and staffing backgrounds, Pride Health's expert team provides tailored and swift sourcing solutions to help connect healthcare talent with their dream jobs. Our personalized approach within the industry shines through as we continue cultivating honest and open relationships with our network of healthcare professionals, creating an unparalleled environment of trust and loyalty.

Equal Employment Opportunity Statement

As a certified minority-owned business, Pride Global and its affiliates - including Russell Tobin, Pride Health, and Pride Now - are committed to creating a diverse environment and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics.