Banking And Financial Services Jobs in Ft Mitchell

Customer Service Representative

We are seeking a Customer Service Representative to support a high-volume call center environment for a banking and payment processing organization. This role focuses on delivering exceptional service to customers by handling inquiries related to accounts, transactions, and payment services while ensuring compliance with banking regulations and company policies.

This position is currently approved through July 2026 with the possibility of an extension based on business needs and performance.

Position Details

• Schedule: 9:00 AM – 6:00 PM, Monday through Friday
• Location: 100% onsite in the Blue Ash area of Cincinnati, Ohio
• Assignment Duration: Through July 2026, with potential extension
• Pay rate: $20/hr.

Responsibilities

• Handle inbound customer calls in a fast-paced call center environment
• Provide accurate information regarding banking products, payment processing, account activity, and transaction inquiries
• Research and resolve customer issues efficiently while maintaining a high level of professionalism
• Document customer interactions clearly and accurately in internal systems
• Adhere to all banking regulations, data privacy requirements, and company procedures
• Meet or exceed established performance metrics, including call quality, productivity, and customer satisfaction
• Escalate complex issues appropriately following defined processes
• Collaborate with internal teams to ensure timely resolution of customer concerns

Required Qualifications

• Previous customer service experience, preferably in a call center environment but retail experience will be considered as well.
• Strong verbal communication and active listening skills
• Ability to navigate multiple systems while on calls
• High attention to detail and strong problem-solving skills
• Comfort handling sensitive financial information with discretion
• Ability to work reliably onsite and maintain a consistent Monday–Friday schedule

Preferred Qualifications

• Experience in banking, financial services, or payment processing
• Familiarity with call center performance metrics and compliance standards

If you are interested in learning more, please apply now.

A well-established supplier in the automotive sector is recruiting for a seasoned Chief Financial Officer to become part of their senior leadership group. This strategic executive position reports to the CEO and encompasses oversight of financial operations throughout their United States locations.

The organization has built a reputation for its committed team members and capable leadership, presenting an opportunity for high visibility within a dependable manufacturing setting. The ideal candidate will oversee an established finance function and contribute significantly to the company's fiscal performance while delivering reliable financial analysis and strategic counsel to senior leadership.

Strategic Financial Leadership

• Prepare quarterly forecasts and respond to corporate reporting requirements
• Lead strategic and financial planning in alignment with corporate guidelines and objectives
• Develop and coordinate mid-range plans (MRP) and annual budgets across all operations
• Optimize profitability to ensure sustained growth and adequate returns to shareholders
• Serve as a key member of the executive management team, partnering closely with the CEO to drive organizational success

Financial Operations & Reporting

• Analyze part profitability
• Ensure timely and accurate financial reporting to the parent company
• Ensure all tax returns are filed timely and coordinate tax planning efforts
• Manage treasury functions and cash flow forecasting
• Review and approve capital appropriation requests according to the approval matrix
• Oversee all finance and administration functions, including financial and cost accounting, controlling, treasury, and budgeting

Department Leadership

• Serve as Trustee for the employee 401(k) benefit program
• Define and implement personnel policies for the finance department
• Manage a fully staffed finance team
• Develop annual bonus program targets and oversee benefit program changes

Business Partnership & Analysis

• Coordinate special projects and analyses as identified by the President
• Monitor and resolve customer collection issues, particularly with OEM invoicing requirements
• Prepare financial projections and business cases for major new programs and capital expenditure (CapEx) projects
• Create and maintain executive-level reporting dashboards
• Review and analyze the financial impact of major contracts

Legal & Compliance

• Review key contracts with applicable departments (sales, purchasing, tooling)
• Maintain and ensure compliance with the authority and approval matrix
• Coordinate administration of legal proceedings with corporate counsel

Job Description

The team leader is responsible for managing the team involved in auditing end to end mortgage life cycle comprising active & default servicing activities (Eg. Foreclosure, Bankruptcy, Cashiering, Escrow, Loss Mitigation, Claims, Property preservation, HELOC etc.)

Responsibilities:

• Maintain monthly performance measurements: Timeliness, production goals, compliance/regulatory, and customer satisfaction
• Manages the day-to-day operations of the mortgage servicing associates. Ensures compliance with state and federal lending laws and investor guidelines
• Develops, analyzes, and completes monthly reports in order to track and monitor production, efficiency, compliance with investor guidelines against stated objectives and associate quality against established standards
• Disseminates policies, procedures, and announcements to staff in a timely manner and conducts regular and recurring meetings with staff in order to build an effective communication flow.
• Maintain quality and production standards as defined by business. Perform other job-related duties and special projects as required.
• Develops performance standards and measurements for staff in order to accurately assess actual performance against established goals.

Additional responsibilities of the TL includes:

• Maintaining service level standards
• Perform internal Quality check, providing floor support and feedback to other staff.
• Responding to all emails efficiently

Person Specification

Knowledge/Experience:

• Minimum 1-3 years of Team Handling experience
• Minimum 5-8 years of US Mortgage active as well as default servicing experience

Competencies/Skills:

• Strong communication skills, verbal and written.
• Strong analytical skills
• Demonstrated ability to resolve complicated issues as they arise.
• Proven organizational skills and demonstrated ability to prioritize and multi-task.

Skills:

• Flexible (Willingness to work in night shift),
• Knowledge of MS Office
• Positive and flexible attitude
• Attention to detail.
• Customer focused.
• Good Team Player/Strong Interpersonal skills

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following:

• Assist customers with questions and recommendations
• Manage sales transactions while working assigned cash register
• Maintain security of cash and protect company assets
• Keep the store well-stocked, and recover merchandise
• Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards
• Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders
• Maintain the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable
• Other duties as assigned*

Skills and Experience:

• High school diploma or equivalent is preferred
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred
• Ability to follow instructions and interpret operational documents is required
• Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting
• Excellent customer service and relationship management skills are required
• Strong organizational and communication skills are required
• Strong problem-solving and decision-making skills are required

Perks and Benefits: We offer a wide variety of rewards to support your health, wealth, and mental well-being. In addition to medical, pharmacy, dental, and vision insurance, we offer:

• Employee Assistance Program
• Retirement plans
• Educational Assistance
• And much more!

We are an equal opportunity employer and committed to recruiting, hiring, training, and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. In accordance with local laws in AZ, AR, CO, FL, GA, ID, IL, IA, KS, ME, MS, MO, MT, NE, NV, NH, NM, ND, OK, OR, SC, SD, TN, TX, UT, VT VA, WV, WI, and WY, minors are also eligible to be considered for employment in certain roles. We are committed to complying with the Americans with Disabilities Act (ADA) and providing reasonable accommodations to qualified individuals with disabilities. This job specification should not be construed to imply that these requirements are the exclusive standards of the position. This is not to be considered a complete list of job duties, which appear in the job description for this position, and which may be amended from time to time at our discretion. Incumbents will follow any other instructions and perform any other related duties as may be required by their supervisor. Please note, this job description is not a contract of employment and may be modified to meet evolving business needs. Employment is at-will, meaning that either the employee or the company may terminate the employment relationship at any time, with or without cause or notice.

This DIRECT HIRE role follows a hybrid schedule and requires regular in‐person work at our Florence, KY office.

Candidates must live within commuting distance - relocation applicants will not be considered.

The Customer Service Specialist is responsible for processing customer orders, handling order entry and shipment scheduling. The Customer Service Specialist performs necessary functions to meet customer requirements on a timely basis.

• Coordinate orders and shipments between Manufacturing and customers. Serves as liaison between internal departments and external customers or sales representatives.
• Supports assigned Rep Territory by processing customer inquiries, quoting prices, delivery information, and terms.
• Interface with departments handling activities such as credit and collections, sales, shipping and purchasing to ensure effective and timely service to customer. Handles phone, fax and email inquiries, discusses customers' needs, and recommends products that will best satisfy them, if possible. Refer advanced inquiries to the appropriate Sales Manager, Technical Sales, or Product Champion.
• Perform essential administrative functions of scanning/indexing paperwork, releasing RMAs into Swecare, etc.
• Track and report to customer and sales staff delivery date, anticipated delays, conflicting terms and conditions of customer purchase orders. Communicates status of delayed orders, back orders or the necessity of substitutions.
• Responds to complaints and coordinates response with responsible departments.
• Use the guiding principles and tools of the Manufacturing System to drive continuous improvement, wherever applicable.

Minimum Qualifications & Experience:

• High school diploma or equivalent education required.
• Preferred Bachelor's degree in Business Administration, Communications, or related field.
• 1 - 3 years of general customer service experience.
• Evidence of mechanical aptitude, preferred experience in a manufacturing setting. Strong organizational, problem-solving, phone and interpersonal skills.
• Ability to confidently assess and mediate high-pressure situations.
• Proficient in Microsoft Office applications and ability to work in multiple systems.

This position will cross train in commercial refrigeration case maintenance and HVAC preventative maintenance. This is a permanent, full-time position with the largest HVAC preventative maintenance company in the country!

Why Join BFC Solutions?

• Weekly pay

• 401(k) with employer matching

• Health, dental, and vision insurance

• Company vehicle and company-provided cell phone

• Paid time off and 8 paid holidays

• Excellent advancement opportunities

• Paid training

• Tools, uniforms, and supplies provided

What You Will Do:

• Clean and maintain refrigeration and display cases in retail and commercial environments

• Replace air filters and perform basic HVAC maintenance primarily in rooftop air ventilation and HVAC systems for retail and commercial customers

• Work independently with remote supervision and support 

• Use company and customer technology platforms to document work

• Opportunity to transition into a Service Technician role working on HVAC systems and rooftop air ventilation equipment 

 What We Are Looking For:

• Minimum age of 21 (for company vehicle insurance)

• Valid driver’s license with a good driving record

• Comfortable working at heights up to 40 feet and using extension ladders

• Ability to meet OSHA ladder safety requirements

• Weight under 275 pounds due to ladder restrictions

• Ability to work outdoors in all weather conditions

• Ability to lift and carry up to 75 pounds repeatedly

• Willingness to work 45–50 hours per week if needed

• Strong work ethic, integrity, and customer service mindset

• Comfortable using technology and working independently

Preferred Experience:

• Commercial HVAC maintenance

• Construction or roofing work 

• Cable installation or route-based work

• Facility or grounds maintenance

• Delivery, installation, or field service roles

 At BFC Solutions, we value our technicians. From paid training to long-term career growth, you’ll have the support, tools, and opportunities to succeed in a growing industry!

 #ind123

Compensation details: 22-23 Hourly Wage

PI5c9b342d22fa-31181-39945642

Valco Melton, a world leader in adhesive application, fluid handling, and quality assurance systems, is seeking a Field Service Technician to join the Field Service team based out of our world headquarters in Cincinnati.

The Field Service Technician will install, repair, and service Valco Melton's adhesive dispensing and quality assurance systems at customer sites. The Technician will also advise and train customer personnel in the operation of Valco equipment. Applicants must have general technical aptitude, ideally some prior experience working with machinery, and will need to work off of engineering drawings and electrical and pneumatic schematics.

This position will be based out of Valco Melton's headquarters in Cincinnati, but approximately 80% of time will be spent traveling to and working at customer facilities out of town. The majority of this travel will be overnight trips to other states. This role will also entail working 2 weekends per month, on average.

In addition, travel may include occasional international trips to Canada.

This position will offer extensive opportunities for overtime and double time. With base salary + overtime, potential earnings can range from $70,000 to $95,000 annually.

Specific Responsibilities:

• Provide service and customer support during field visits or dispatches.
• Carry out all on-site installation, repair, maintenance and test tasks.
• Diagnose errors or technical problems and determine proper solutions.
• Produce timely and detailed service reports.
• Determine customer requirements and make appropriate recommendations/briefings.
• Build positive relationships with customers through high-quality work and winning customer service attitude.

Minimum Qualifications:

• High school diploma or equivalent; OR certification/diploma from relevant trade/vocational school.
• Ability to troubleshoot, test, repair, and service technical equipment.
• Working knowledge of electrical and/or pneumatic control technology.
• Ability to work flexible hours and adapt to changing work schedules.
• Class 3 driving license and fluency in English.
• Ability to lift loads of ~50 pounds.

Preferred Competencies:

• Business-level Spanish (preferred).
• Knowledge of single- and three-phase power connections.
• Ability to navigate/program PLC/CNC equipment.

Benefits Package:

• Medical, dental, and vision insurance.
• Vacation and personal time.
• 401(k) with employer match.
• Profit-sharing program.
• Paid parental leave.
• Employer-paid life insurance.
• Free short-term disability insurance.
• Professional development assistance.
• Employee assistance program.
• Free on-site fitness center and exercise amenities

North - Field Remote

Let’s go North, together.

Join our mission to build the largest suite of credit card processing and merchant services. It’s one simple payment platform backed by the most diverse payment companies. From credit card processing to back-office management, North points the way to smarter, faster, and just plain better payment solutions.

Sales Professional – SaaS, Software & Payment Processing

At North, we’re on a mission to be the easiest payments company to do business with - because let’s face it, running a restaurant or shop is already enough of a juggling act! That’s why we created the North Direct Field Sales (NDFS) team: to swoop in and save the day (or at least the checkout process).

North is shaking up how restaurants and retailers thrive, and we want you to be part of this revolution! As an NDFS Sales Professional, you’ll bring North’s state-of-the-art SaaS platform to life for local businesses—like a techy superhero, minus the cape.

We're building something BIG and we can not do it without top sales talent. Are you a passionate sales whiz who loves building connections and sealing deals? You’ll be using your consultative superpowers to help businesses find the perfect fit for their payment needs—all while working from home, with a flexible schedule that lets you be the boss of your calendar.

Oh, and about that green stuff. Sure, money can’t buy happiness—but it can definitely buy pizza, vacations, and the occasional inflatable flamingo for your pool. That’s why our top sales pros earn the most lucrative compensation in the SaaS & Payments space – we call it North ’25. Which includes sky-high weekly commissions, residuals for the life of their accounts, and even a slice of portfolio equity.

So if you’re ready to rock your neighborhood (or at least your sales territory), come join North and help us create a future where payments are the least of a business owner’s worries!

What you’ll do:

• Put together your ultimate playlist of local businesses and guide them through the entire sales cycle—first call to final high-five. Bonus points if you’re a lead-generation wizard.
• Forge rock-solid partnerships with local POS dealers, web designers, and BNI folks to build an unstoppable referral network.
• Perform demos so dazzling, prospects will feel like they’re front-row at a magic show.
• Team up with our awesome colleagues across North to make sure your promises turn into real results.
• Use Salesforce like a pro—think Jedi-level control over all your sales activities.
• Get to know the competition like it’s your favorite soap opera—and find ways to make North shine like polaris.

What we need from you:

• You’re at least 18 and have a valid driver’s license.
• Charisma that could charm the socks off anyone (plus strong communication, organizational, and presentation skills).
• Thrives in a fast-paced, startup vibe—where every day’s an adventure and “boring” doesn’t exist.
• A self-starter who can pivot on a dime and still shine brighter than the Vegas strip.
• Cold-calling and local canvassing experience? Even better.
• Knowledge of restaurants is a plus (because who doesn’t love good food?).
• Sales experience preferred, especially if you’re the type who loves the thrill of the chase and the rush of the close.
• This is a remote field sales role, but you’ve gotta live in the area—no teleportation allowed (yet).

Career path and perks:

• We’re big fans of promoting from within. Sales leadership, business development, revenue operations—the sky’s the limit.
• W2 status with medical, dental, life, and disability insurance—so you can stay healthy and happy.
• First-year pros in the top 25% can expect $90,000–$105,000+ with uncapped weekly commissions, lifetime residuals, and portfolio equity. Show us the money!
• We’ve got shout-outs galore, with peer and company recognition programs to keep you feeling like the rockstar you are.
• A 401(k) with matching to help you save up for that future yacht (or that future hammock).

Ready to start a fun and rewarding sales career? Apply now to join our rockstar sales team!

Who we are:

North, and our family of companies, are committed to helping entrepreneurs grow their businesses. As an end-to-end payment solutions company, we provide everything business owners need to get paid, whether they serve customers in a physical storefront, online, or both. We pride ourselves on being large enough to offer customized solutions to our enterprise-level clients while remaining agile enough to take an award-winning, hands-on approach to personal service that our merchants won’t find anywhere else.

What we offer:

We offer a comprehensive benefits package that enables our teams to live a life well lived, both personally and professionally. Some of our perks include:

• Medical, Dental, & Vision Coverage
• 401(k) + Match
• Education Assistance
• Mental Health Support & Well-Being Program
• Company-funded Lifestyle Spending Account

Let’s go North, together! Our most important resource is our people. Join our diverse team of innovators and do-ers and make your mark on the future of payments technology. We're proud to offer benefits that help our team members further their overall well-being through unique initiatives that are both personally and professionally fulfilling.

At North, we celebrate diversity and create an inclusive environment for everyone. We are an equal opportunity employer.

To learn more about North, and our family of companies, visit our website: