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L3Harris is dedicated to recruiting and developing high-performing talent who are passionate about what they do. Our employees are unified in a shared dedication to our customers’ mission and quest for professional growth. L3Harris provides an inclusive, engaging environment designed to empower employees and promote work-life success. Fundamental to our culture is an unwavering focus on values, dedication to our communities, and commitment to excellence in everything we do.

L3Harris is the Trusted Disruptor in defense tech. With customers’ mission-critical needs always in mind, our employees deliver end-to-end technology solutions connecting the space, air, land, sea and cyber domains in the interest of national security.

Job Title: Lead, Electro-Optical (EO) Systems Engineer

Job Code: 33196

Job Location: Wilmington, MA

Job Schedule: 9/80 (Every other Friday off!)

Relocation: Relocation assistance is available to qualified applicants

Job Description: 

During its 120-year history, L3Harris has transformed communications and information technology. L3Harris is a proven leader in tactical communications, geospatial systems and services, air traffic management, environmental solutions, avionics and electronic warfare, and space and intelligence. From ocean to orbit and everywhere in between, we provide mission-critical solutions to connect, inform and protect the world.

On the L3Harris team, your job is to secure the world. We don't work here just for the advanced technology and equipment: we work here because we know what - and who - we're protecting! From families to the intelligence community, and from our climate to our men and women in uniform - we're making the world a safer place!

L3Harris Space Superiority group has an opening for a Lead, Systems Engineer to join our team of qualified, diverse individuals. This position will be in Wilmington, MA. The individual will work in a fast-paced environment with high expectations, significantly diverse assignments, and a collaborative team setting.

The L3Harris AgileEO Systems Engineering department is seeking a systems engineer to join our team and support one of our newer programs.  AgileEO specializes in space-based, small aperture visible and IR telescopes with integrated electromechanical devices used for motion and focus control.  The successful candidate will support the program technical leads (Lead or Chief Systems Engineer, IPT Lead) by performing technical analysis, managing specifications, and generating design review and technical documents.  Additional responsibilities include supporting the test and design verification, requirements sell off, end item data package (EIDP) generation efforts.

Essential Functions: 

• Coordinate with program leadership to develop a technical plan and path forward for program execution.
• System Design and Integration: Develop and integrate advanced electro-optical systems for space-based applications, ensuring compliance with all relevant specifications and mission requirements.
• Technical Leadership: Provide technical leadership and guidance in the areas of systems engineering, including architecture development, requirements analysis, and verification and validation (V&V).
• Requirements Management: Define, manage, and maintain system and sub-system level requirements, ensuring traceability and compliance throughout the project lifecycle.
• Modeling and Simulation: Conduct modeling and simulation activities to predict system performance and behavior under various operational scenarios.
• Project Execution: Lead and coordinate multidisciplinary engineering teams throughout the project lifecycle, from conceptual design to final system delivery and operation.
• Documentation and Reporting: Generate and maintain detailed technical documentation, including system specifications, design descriptions, test plans, and test reports.
• Customer Requirements: Translate the voice of the customer into system level requirements and evaluate alternative solutions to establish preliminary system designs.
• Trade Studies: Develop and evaluate trade studies for accuracy and completeness to support decision-making processes. Identify and solve problems using logical engineering thought processes.
• Stakeholder Communication: Communicate effectively with internal and external stakeholders, including subcontractors and U.S. Government customers, to ensure alignment and project success.
• Standards Compliance: Ensure all engineering activities adhere to industry standards, regulatory requirements, and best practices.
• Collaboration: Work effectively in a team environment and collaborate with multidisciplinary teams to achieve project goals.
• Training and Mentoring: Provide training and mentorship to junior engineers, fostering their development and growth within the team.

Qualifications:

• Bachelor's degree in Engineering, Physics, or other related scientific discipline and 9 years of relevant space-based EO/IR systems engineering work experience. A graduate Degree and a minimum of 7 years of prior related experience. In lieu of a degree, minimum of 13 years of prior related experience.
• Experience as a Control Account Manager (CAM) and Integrated Product Team Lead (IPTL) is required
• 6+ years experience in electro-optics, including experience with optical design, sensors, detectors, and imaging systems
• 6+ years experience working with engineering and simulation software tools, such as MATLAB
• Candidate must be eligible to obtain a DOD Secret security clearance

Preferred Additional Skills: 

• Holds an active Secret or Top Secret/SCI clearance
• Demonstrated experience with space systems engineering, including knowledge of space environments, satellite systems, and space mission design
• Experience in leading technical teams, managing projects, and coordinating cross-functional engineering activities
• Relevant professional certifications, such as INCOSE Systems Engineering Professional (SEP) certification, are a plus
• Proficient in Model Based Systems Engineering (MBSE) tools such as DOORs, CAMEO, CREO, JIRA and SysML
• Excellent verbal and written communication skills, with the ability to clearly convey complex technical information to diverse audiences
• Strong analytical and problem-solving abilities, with a proven track record of tackling complex engineering challenges
• Ability to work effectively in a team environment and collaborate with multidisciplinary teams to achieve project goals

In compliance with pay transparency requirements, the salary range for this role in California, Massachusetts, New Jersey, Washington, and the Greater D.C, Denver, or NYC areas is $127,500.00 - $236,500.00. This is not a guarantee of compensation or salary, as final offer amount may vary based on factors including but not limited to experience and geographic location. L3Harris also offers a variety of benefits, including health and disability insurance, 401(k) match, flexible spending accounts, EAP, education assistance, parental leave, paid time off, and company-paid holidays. The specific programs and options available to an employee may vary depending on date of hire, schedule type, and the applicability of collective bargaining agreements.

L3Harris Technologies is proud to be an Equal Opportunity Employer. L3Harris is committed to treating all employees and applicants for employment with respect and dignity and maintaining a workplace that is free from unlawful discrimination. All applicants will be considered for employment without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender (including pregnancy, childbirth, breastfeeding or other related medical conditions), gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, characteristic or membership in any other group protected by federal, state or local laws. L3Harris maintains a drug-free workplace and performs pre-employment substance abuse testing and background checks, where permitted by law.

Please be aware many of our positions require the ability to obtain a security clearance. Security clearances may only be granted to U.S. citizens. In addition, applicants who accept a conditional offer of employment may be subject to government security investigation(s) and must meet eligibility requirements for access to classified information.

By submitting your resume for this position, you understand and agree that L3Harris Technologies may share your resume, as well as any other related personal information or documentation you provide, with its subsidiaries and affiliated companies for the purpose of considering you for other available positions.

L3Harris Technologies is an E-Verify Employer. Please click here for the E-Verify Poster in English or Spanish. For information regarding your Right To Work, please click here for English or Spanish.

• Customer Interactions:
  
  • Manage inquiries in areas such as Member Services, Medicare, and Billing , assisting Spanish- and English-speaking customers.
  • Represent our client professionally by addressing and documenting all incoming queries, including complex calls related to specialized product lines.

• Quality Service:
  
  • Uphold the organization's philosophy of extraordinary customer relations.
  • Proactively engage with Health Plan, medical group, and facility personnel to gather relevant information for resolving member inquiries.

• Problem Resolution:
  
  • Analyze and evaluate customer issues to initiate and coordinate service recovery measures.
  • Document all member interactions meticulously following established procedures.

• Healthcare Knowledge
  
  • Demonstrate familiarity with health insurance terminology (copays, deductibles, claims, authorizations, etc.).
  • Understand Medicare/Medicaid plans and regulations, and explain plan benefits, provider networks, and coverage policies.

• Operational Excellence
  
  • Leverage a thorough understanding of company policies and processes to meet customer needs effectively.
  • Contribute to departmental goals and objectives while maintaining proficiency through ongoing training and use of required tools.

• Performance Metrics:
  
  • Monitor and achieve Contact Center KPIs, including call handling, first call resolution, and member retention.

• Compliance and Ethics:
  
  • Consistently uphold company compliance standards and Code of Conduct, ensuring privacy and confidentiality of member information.
  • Adhere to HIPAA regulations to protect personal health information (PHI) and maintain data security.

• Tools and Systems:
  
  • Use multiple systems/screens while assisting callers effectively
  • Navigate CRM, EMR/EHR, and ticketing platforms effectively

• Experience:
  
  
  • Fluency in both Spanish and English (spoken and written) is required.
  • Minimum of two (2) years of customer service or healthcare member-interaction experience.
  • Previous call center experience and/or prior experience in the health insurance industry (preferred).

• Education:
  
  • High School Diploma or GED required.

• Skills:
  
  • Outstanding written and verbal communication skills.
  • Proven analytical and problem-solving abilities.
  • Ability to respond concisely and clearly to customer queries.
  • Strong critical thinking and problem-solving skills.
  • Typing speed of at least 35 WPM with a 5% or lower error rate.

• To thrive in this remote role, you'll need:

• Private Workspace: A dedicated, quiet workspace with a door that closes, free from ambient noise.

• Ergonomics: A comfortable desk and chair setup that allows for the proper installation of necessary equipment.

• Reliable Internet Connection: Stable, high-speed internet with a minimum bandwidth of 20 Mbps downstream and 20 Mbps upstream.

• Quiet, Distraction-Free Workspace: A dedicated, quiet area where you can focus on delivering excellent customer service without interruptions.

• Tech-Savvy: Comfort with technology and ability to learn new systems quickly.

• Self-motivation & Independence: Ability to stay productive and manage your time effectively in a remote environment.

• Communication Skills: Strong verbal and written communication skills, especially in a virtual setting.

• Adaptability: Ability to adapt to changing technologies and procedures while working remotely.

• Competitive Pay: Enjoy a competitive hourly rate with opportunities for performance-based increases.
• Comprehensive Benefits: Full health insurance coverage, including medical, dental, and vision plans.
• Work Environment: A supportive, engaging, and inclusive work environment with opportunities to grow and develop your skills.
• Career Growth: Abundant advancement opportunities within the organization.
• Inclusive Workplace: We are an Equal Opportunity Employer, welcoming individuals with disabilities and veterans.
• Unique Perks:
  
  • Cell Phone Benefits: $25/month per line for unlimited phone, text, and data (restrictions may apply).
  • Referral for Life Program™: Earn residual bonuses for referring employees who join the team and remain with the company.

• Customer Interactions:
  
  • Manage inquiries in areas such as Member Services, Medicare, and Billing , assisting Spanish- and English-speaking customers.
  • Represent our client professionally by addressing and documenting all incoming queries, including complex calls related to specialized product lines.

• Quality Service:
  
  • Uphold the organization's philosophy of extraordinary customer relations.
  • Proactively engage with Health Plan, medical group, and facility personnel to gather relevant information for resolving member inquiries.

• Problem Resolution:
  
  • Analyze and evaluate customer issues to initiate and coordinate service recovery measures.
  • Document all member interactions meticulously following established procedures.

• Healthcare Knowledge
  
  • Demonstrate familiarity with health insurance terminology (copays, deductibles, claims, authorizations, etc.).
  • Understand Medicare/Medicaid plans and regulations, and explain plan benefits, provider networks, and coverage policies.

• Operational Excellence
  
  • Leverage a thorough understanding of company policies and processes to meet customer needs effectively.
  • Contribute to departmental goals and objectives while maintaining proficiency through ongoing training and use of required tools.

• Performance Metrics:
  
  • Monitor and achieve Contact Center KPIs, including call handling, first call resolution, and member retention.

• Compliance and Ethics:
  
  • Consistently uphold company compliance standards and Code of Conduct, ensuring privacy and confidentiality of member information.
  • Adhere to HIPAA regulations to protect personal health information (PHI) and maintain data security.

• Tools and Systems:
  
  • Use multiple systems/screens while assisting callers effectively
  • Navigate CRM, EMR/EHR, and ticketing platforms effectively

• Experience:
  
  
  • Fluency in both Spanish and English (spoken and written) is required.
  • Minimum of two (2) years of customer service or healthcare member-interaction experience.
  • Previous call center experience and/or prior experience in the health insurance industry (preferred).

• Education:
  
  • High School Diploma or GED required.

• Skills:
  
  • Outstanding written and verbal communication skills.
  • Proven analytical and problem-solving abilities.
  • Ability to respond concisely and clearly to customer queries.
  • Strong critical thinking and problem-solving skills.
  • Typing speed of at least 35 WPM with a 5% or lower error rate.

• To thrive in this remote role, you'll need:

• Private Workspace: A dedicated, quiet workspace with a door that closes, free from ambient noise.

• Ergonomics: A comfortable desk and chair setup that allows for the proper installation of necessary equipment.

• Reliable Internet Connection: Stable, high-speed internet with a minimum bandwidth of 20 Mbps downstream and 20 Mbps upstream.

• Quiet, Distraction-Free Workspace: A dedicated, quiet area where you can focus on delivering excellent customer service without interruptions.

• Tech-Savvy: Comfort with technology and ability to learn new systems quickly.

• Self-motivation & Independence: Ability to stay productive and manage your time effectively in a remote environment.

• Communication Skills: Strong verbal and written communication skills, especially in a virtual setting.

• Adaptability: Ability to adapt to changing technologies and procedures while working remotely.

• Competitive Pay: Enjoy a competitive hourly rate with opportunities for performance-based increases.
• Comprehensive Benefits: Full health insurance coverage, including medical, dental, and vision plans.
• Work Environment: A supportive, engaging, and inclusive work environment with opportunities to grow and develop your skills.
• Career Growth: Abundant advancement opportunities within the organization.
• Inclusive Workplace: We are an Equal Opportunity Employer, welcoming individuals with disabilities and veterans.
• Unique Perks:
  
  • Cell Phone Benefits: $25/month per line for unlimited phone, text, and data (restrictions may apply).
  • Referral for Life Program™: Earn residual bonuses for referring employees who join the team and remain with the company.

Location Details: United States - Remote

At GoDaddy the future of work looks different for each team. Some teams work in the office full-events or offsites. This is a remote position, so you'll be working remotely from your home. You may occasionally visit a GoDaddy office to meet with your team for events or offsites.

This position is not eligible to be performed in Alaska, Mississippi, North Dakota, or the Virgin Islands.

GoDaddy is not currently considering candidates for this role in California, Seattle, or NYC.

Join our team 

Do you want to be an Information Security Leader at GoDaddy? GoDaddy's Product Security group is looking for a Principal Security Engineer to join our organization. Can you solve large scale and cross-company issues, while ensuring that partnership with the development and operational communities remains in front of mind?

GoDaddy is looking for a Principal Security Engineer to apply their hands-on technical skills, strong leadership abilities, and an eagerness to design solutions to complex problems. You must be comfortable with communicating to stakeholders, performing security assessments and prioritizing security risks, creating/presenting high-quality deliverables.

What you'll get to do...

• Identify security threats in applications and infrastructure and provide remediation mentorship to system owners.
• Join forces with SRE and development teams to find new and creative ways to reduce the occurrence of vulnerabilities at scale.
• Build repeatable/reusable security processes and frameworks.
• Review quality issues and work towards detecting security flaws both obvious and discrete.
• Assist with scoping prospective projects, participating in projects from kickoff through "definition of done" via end-to-end ownership.
• Use your industry experience to own and drive resolution and retest complex security events, policy questions and technical security risks.

Your experience should include...

• 7+ years of progressive security engineering experience across Security Architecture, Cryptography, Network, Cloud, Mobile, and Web Security.
• Skilled in Secure Development Lifecycle, Security by Design, and Shift Left methodologies.
• Proficient in Threat Modeling, Architecture Review, Penetration Testing, Code Review, SAST, and DAST.
• Strong scripting abilities in languages such as Python, C, C++, Java, Ruby, and PowerShell.
• Adept at applying security best practices for compliance, with excellent problem-solving and communication skills.

You might also have...

• Bachelor's degree in computer science or related field.
• Master's degree or PhD in Computer Science or related field.
• Hosting industry and/or cloud Experience.
• Experience in hardware security.

We've got your back... We offer a range of total rewards that may include paid time off, retirement savings (e.g., 401k, pension schemes), bonus/incentive eligibility, equity grants, participation in our employee stock purchase plan, competitive health benefits, and other family-friendly benefits including parental leave. GoDaddy's benefits vary based on individual role and location and can be reviewed in more detail during the interview process.

We also embrace our diverse culture and offer a range of Employee Resource Groups (Culture). Have a side hustle? No problem. We love entrepreneurs! Most importantly, come as you are and make your own way. 

About us...  GoDaddy is empowering everyday entrepreneurs around the world by providing the help and tools to succeed online, making opportunity more inclusive for all. GoDaddy is the place people come to name their idea, build a professional website, attract customers, sell their products and services, and manage their work. Our mission is to give our customers the tools, insights, and people to transform their ideas and personal initiative into success. To learn more about the company, visit About Us. 

At GoDaddy, we know diverse teams build better products—period. Our people and culture reflect and celebrate that sense of diversity and inclusion in ideas, experiences and perspectives. But we also know that's not enough to build true equity and belonging in our communities. That's why we prioritize integrating diversity, equity, inclusion and belonging principles into the core of how we work every day—focusing not only on our employee experience, but also our customer experience and operations. It's the best way to serve our mission of empowering entrepreneurs everywhere, and making opportunity more inclusive for all. To read more about these commitments, as well as our representation and pay equity data, check out our Diversity and Pay Parity annual report which can be found on our Diversity Careers page.

GoDaddy is proud to be an equal opportunity employer. GoDaddy will consider for employment qualified applicants with criminal histories in a manner consistent with local and federal requirements. Refer to our full EEO policy.

Our recruiting team is available to assist you in completing your application. If they could be helpful, please reach out to  

Colorado Residents: In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

GoDaddy doesn't accept unsolicited resumes from recruiters or employment agencies.

Location Details: United States - Remote

At GoDaddy the future of work looks different for each team. Some teams work in the office full-events or offsites. This is a remote position, so you'll be working remotely from your home. You may occasionally visit a GoDaddy office to meet with your team for events or offsites.

This position is not eligible to be performed in Alaska, Mississippi, North Dakota, or the Virgin Islands.

GoDaddy is not currently considering candidates for this role in California, Seattle, or NYC.

Join our team 

Do you want to be an Information Security Leader at GoDaddy? GoDaddy's Product Security group is looking for a Principal Security Engineer to join our organization. Can you solve large scale and cross-company issues, while ensuring that partnership with the development and operational communities remains in front of mind?

GoDaddy is looking for a Principal Security Engineer to apply their hands-on technical skills, strong leadership abilities, and an eagerness to design solutions to complex problems. You must be comfortable with communicating to stakeholders, performing security assessments and prioritizing security risks, creating/presenting high-quality deliverables.

What you'll get to do...

• Identify security threats in applications and infrastructure and provide remediation mentorship to system owners.
• Join forces with SRE and development teams to find new and creative ways to reduce the occurrence of vulnerabilities at scale.
• Build repeatable/reusable security processes and frameworks.
• Review quality issues and work towards detecting security flaws both obvious and discrete.
• Assist with scoping prospective projects, participating in projects from kickoff through "definition of done" via end-to-end ownership.
• Use your industry experience to own and drive resolution and retest complex security events, policy questions and technical security risks.

Your experience should include...

• 7+ years of progressive security engineering experience across Security Architecture, Cryptography, Network, Cloud, Mobile, and Web Security.
• Skilled in Secure Development Lifecycle, Security by Design, and Shift Left methodologies.
• Proficient in Threat Modeling, Architecture Review, Penetration Testing, Code Review, SAST, and DAST.
• Strong scripting abilities in languages such as Python, C, C++, Java, Ruby, and PowerShell.
• Adept at applying security best practices for compliance, with excellent problem-solving and communication skills.

You might also have...

• Bachelor's degree in computer science or related field.
• Master's degree or PhD in Computer Science or related field.
• Hosting industry and/or cloud Experience.
• Experience in hardware security.

We've got your back... We offer a range of total rewards that may include paid time off, retirement savings (e.g., 401k, pension schemes), bonus/incentive eligibility, equity grants, participation in our employee stock purchase plan, competitive health benefits, and other family-friendly benefits including parental leave. GoDaddy's benefits vary based on individual role and location and can be reviewed in more detail during the interview process.

We also embrace our diverse culture and offer a range of Employee Resource Groups (Culture). Have a side hustle? No problem. We love entrepreneurs! Most importantly, come as you are and make your own way. 

About us...  GoDaddy is empowering everyday entrepreneurs around the world by providing the help and tools to succeed online, making opportunity more inclusive for all. GoDaddy is the place people come to name their idea, build a professional website, attract customers, sell their products and services, and manage their work. Our mission is to give our customers the tools, insights, and people to transform their ideas and personal initiative into success. To learn more about the company, visit About Us. 

At GoDaddy, we know diverse teams build better products—period. Our people and culture reflect and celebrate that sense of diversity and inclusion in ideas, experiences and perspectives. But we also know that's not enough to build true equity and belonging in our communities. That's why we prioritize integrating diversity, equity, inclusion and belonging principles into the core of how we work every day—focusing not only on our employee experience, but also our customer experience and operations. It's the best way to serve our mission of empowering entrepreneurs everywhere, and making opportunity more inclusive for all. To read more about these commitments, as well as our representation and pay equity data, check out our Diversity and Pay Parity annual report which can be found on our Diversity Careers page.

GoDaddy is proud to be an equal opportunity employer. GoDaddy will consider for employment qualified applicants with criminal histories in a manner consistent with local and federal requirements. Refer to our full EEO policy.

Our recruiting team is available to assist you in completing your application. If they could be helpful, please reach out to  

Colorado Residents: In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

GoDaddy doesn't accept unsolicited resumes from recruiters or employment agencies.