Worthy Comradery Mod Jobs in Usa

We're looking for dynamic Retail Stylists to contribute to the success of our Bishop Arts location. As a stylist, you'll be an integral part of our team, providing personalized styling assistance to customers and ensuring a positive and engaging shopping environment. This role requires excellent communication skills, a passion for the retail industry, and a drive to achieve results.

Your responsibilities will include but are not limited to -

Sales:

• Interact with customers and drive sales by delivering outstanding and knowledgeable customer service.
• Take collective ownership of sales results, focusing on KPIs such as Average Order Value, Conversion %, and sales goals within a non-competitive and team-oriented work environment.
• Connect with our customers while genuinely listening to their needs to help guide them to the best items for their needs and desires.
• Support a pleasant and customized customer service experience that focuses on building relationships through the connection and relation of the Mod + Jo Brand Values.
• Assist in efficiently checking out customers accurately and promptly.
• Help make informed suggestions that affect the service and productivity of the selling floor.

Customer Experience:

• Lead a memorable and exceptional customer service experience that focuses on building relationships through the Mod + Jo story.
• Stay informed and knowledgeable of all Mod + Jo products, event activations, and the latest launches.
• Execute tasks and assist in keeping the store clean and organized.
• Ensure all customers are presented with their products and thanked as the final step of the customer journey.

Visual Merchandising:

• Support with the day-to-day maintenance of visual displays and product.
• Report any damaged display product or tools to the Visual Lead.
• Provide feedback to Visual Lead relating to gaps and opportunities.

Operations

• Work with the store team to identify any opportunities to improve the daily operations of the store (ie systems, processes) - communicate with HQ where appropriate.
• Minimize and mitigate shrinkage by using loss-prevention techniques.
• Support monthly inventory counts, including preparation, execution, and verification.

What we’re looking for in our newest team members:

• A positive and sunny disposition
• Desire to work within a strong team-centric environment
• Experience with clienteling, building and maintaining strong relationships with customers.
• Innovative thinker with a passion for styling and catering to customers on a personal level.
• Pays attention to customer feedback, trends and shares insights with management
• Great attention to detail and highly organized.
• Strong sense of initiative, self-motivated and goal-oriented.
• Ability to work well under pressure and deadlines with excellent problem-solving skills.

Requirements:

• 1+ year experience in related industry preferred
• Ability to multi-task and meet deadlines
• Strong teamwork skills
• Strong communication skills
• Creativity and enthusiasm for the industry and brand
• Strong organization skills
• Strong customer service skills when interfacing with clients

Mod + Jo Employee Benefits

• Competitive Pay
• Room for growth within our expanding team
• Generous employee discounts + perks
• Friendly and inclusive work environment
• Company-wide meals and entertainment

We are Worthy + CIRCA Jewels — united in reshaping the future of pre-owned luxury.

Through a powerful blend of expertise, technology, and a global network, we deliver a best-in-class experience for individuals looking to sell their fine jewelry. Our mission is to maximize value for our clients while upholding the highest standards of integrity, transparency, and excellence.

Driven by a commitment to quality, sustainability, and the enduring worth of finely crafted pieces, we’ve earned the distinction of being the world’s most trusted buyer of diamonds, fine jewelry, and luxury watches.

Once entrusted with a piece, we tap into our diverse resale ecosystem — including exclusive tenders, private wholesale, and our own auction platform, Hampton Estate Auction — to ensure each item finds its next esteemed owner.

We’re a global team fueled by passion — for our work, our customers, and one another. We value curiosity, creativity and the pride that comes from doing exceptional work with purpose.

Apply today to join the team that’s setting a new standard in luxury re-commerce jewelry.

What You'll Do

• Accurately evaluate and grade diamonds, gemstones, jewelry, and watches using gemological tools and industry-standard forms of testing
• Perform all key tests to determine proper assessment of jewelry
• Provide the written gemological information for each listing following our cataloguing template
• Assist your teammates on the Hampton Estate Auction team for any auction related operational tasks

What You Have:

• GIA Certification preferred, AJP or Graduate Degree (GG)
• Ability to grade, evaluate and price a large volume of diamonds, gemstones, jewelry, and watches
• Keen eye to scrutinize auction items in order to detect and reject items that fall below our minimum requirements, such as imitations and synthetics, as well as damaged articles.
• 3+ years related jewelry experience with a diamond/gemstone focus
• Organization skills required
• Sense of urgency to ensure timely and reliable product flow through collaboration with receiving and photography teams
• Diligent, self-starter who thrives working independently
• Flexibility in regard to work schedule as days leading up to each auction tend to be longer
• Ability to multitask in a fast paced startup environment

Who You Are:

• Positive, upbeat, personable, and motivating, with a team oriented mindset
• Passionate and adaptable, ability to work in a fast paced, startup, team environment under tight timelines and resources
• A strong communicator with excellent verbal & written skills
• Highly organized with the ability to manage multiple projects and communicate effectively with all teams
• Flexible and willing to adapt to changing business needs and ability to manage multiple moving parts

What We’ll Give You

• A supportive, inclusive culture in an organization that values your contributions
• Opportunities for personal and professional growth through work experience and mentorship
• An attractive and equitable compensation package, including salary and stock options
• A generous benefits program featuring generous PTO, comprehensive medical, dental, vision and other health benefits, 401K plan, commuter program, learning & development resources, health & wellness perks (i.e. free therapy sessions, discounted women’s & family health services) and so much more

We are looking for a candidate to work for one of our large energy companies. This person will verify generator and power plant models so the fleet stays technically accurate and NERC‑compliant. Act as the technical expert during audits, work with plant teams and vendors, and lead improvement initiatives across the generation fleet.

Key Responsibilities:

• Own verification and validation of generator, excitation system, governor, and inverter‑based resource (IBR) models
• Ensure compliance with NERC standards (especially MOD‑026 and MOD‑027)
• Lead fleet‑wide improvement initiatives related to modeling, data quality, and compliance
• Act as Duke Energy’s technical subject matter expert during NERC and regulatory audits
• Work directly with plant/station teams, transmission planners, OEMs, and vendors
• Identify technical or compliance gaps and drive corrective actions
• Prepare and present technical reports, whitepapers, and executive‑level presentations
• Track program metrics and report on overall program health
• Represent the company in industry working groups and conferences
• Coach and support internal teams on compliance and technical standards

Must Haves:

• Strong knowledge of generator and excitation systems
• Experience with NERC compliance (especially MOD‑026 / MOD‑027)
• Ability to lead programs/projects and work cross‑functionally
• Comfortable creating technical reports and presentations
• Experience with power system modeling tools (PSS/E, PSCAD, PPPD)
• Inverter‑Based Resource (IBR) modeling experience
• Bachelor’s degree + 6–10+ years relevant experience

Plusses:

• Professional Engineer (PE)
• PMP or Lean Six Sigma

LandVest, Inc., a Christie's International Real Estate affiliate, is looking for a Marketing Coordinator for our Woodstock, VT agents/brokers. The Marketing Coordinator?s primary role is to assist real estate agents and brokers and agents with a variety of tasks related to the brokerage administration and coordination of the marketing of luxury real estate properties in the Woodstock and Southern Vermont regions of Vermont. This position can work in our Woodstock, VT office or it can be mostly remote with occasional in-office work. You will also be required on occasion to join your agents at their listings to help prepare them for marketing, if time permits.

Responsibilities and Duties

• Provide comprehensive administrative support to 5 to 10 agents working in Vermont.
• In collaboration with brokers and agents, prepare correspondence, listing agreements, marketing proposals, and market activity reports.
• Schedule and manage photo and video shoots and floorplans. Assist with scheduling property prep, home inspections, and smoke inspections.
• Prepare agents for open houses and showings. Print materials and make keys.
• Track the progression of listings from proposal to post-closing, keeping the team abreast of the necessary next steps and changes.
• Manage broker?s biographies, sold lists, and current listings on LandVest databases, MLS, and Christie?s International Real Estate (CIRE) web site. Track stats and report to Broker/Seller.
• Coordinate approval and input for listings from broker/agent and seller.
• Coordinate with Marketing Operations Department (MOD), brokers/agents, and client to facilitate the creation of advertising and marketing materials including design and placement of print and digital advertisements and design and printing of branded materials including direct mail and property collateral.
• Collaborate on strategic regional planning with the Managing Director and brokers.
• Manage team and agent marketing budgets.
• Collaborate with broker/agents and MOD to create content for LandVest?s blog and social media sites and CIRE opportunities, focusing on your region and agents.
• Create newsletters, email announcements and mailings with broker/agents and MOD.
• Assist broker/agents with buyer searches: RealScout/MLS search set up.
• Assist broker/agents with new software implementation such as CIRE
• Occasional driving for company-related tasks and property visits.

• Education level: Bachelor?s degree or above
• Proficient computer skills, specifically Microsoft Office, Adobe
• Experience in or ability to learn quickly how to use Real Estate Databases
• High-level proofreading skills
• Experience with social media
• Excellent professional communication skills ? written and verbal
• Ability to manage multiple projects and deadlines
• Detail and task-oriented
• Valid Driver?s License
• Eligible to obtain Real Estate license
• Eligible to become a Notary Public

More information

Base salary $50 - $55k, plus performance incentives and discretionary bonuses.

LandVest supports our employees and brokers with great benefits, competitive salaries, and by fostering a culture of acceptance and purpose. Our leadership team is top notch, and committed to creating a healthy environment in which our employees and brokers can thrive.

For more information on LandVest, Inc., please visit our website at .

LandVest, Inc. is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.

PI283160041

• Education level: Bachelor?s degree or above
• Proficient computer skills, specifically Microsoft Office, Adobe
• Experience in or ability to learn quickly how to use Real Estate Databases
• High-level proofreading skills
• Experience with social media
• Excellent professional communication skills ? written and verbal
• Ability to manage multiple projects and deadlines
• Detail and task-oriented
• Valid Driver?s License
• Eligible to obtain Real Estate license
• Eligible to become a Notary Public

More information

Base salary $50 - $55k, plus performance incentives and discretionary bonuses.

LandVest supports our employees and brokers with great benefits, competitive salaries, and by fostering a culture of acceptance and purpose. Our leadership team is top notch, and committed to creating a healthy environment in which our employees and brokers can thrive.

For more information on LandVest, Inc., please visit our website at .

LandVest, Inc. is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.

Position Summary

The Property Management Associate (PMA) administers the property’s short-term revenue programs, oversees community-based programs, assists with implementing mall marketing programs, and manages retailer and community relations. The PMA serves as a liaison across multiple functions including but not limited to Mall Management, Business Development, Strategic Partnerships, Leasing, and Marketing.

Responsibilities

Revenue Administration

• Administer specialty leasing (retail merchandising units and kiosks) deals; prepare deal sheets & packets within Salesforce, facilitate license agreement execution, complete merchant on-boarding process, and maintain merchant files to comply with audit guidelines
• Administer strategic partnership deals including obtaining collateral, coordinating installation and removal per contracted term
• Serve as primary on-site contact for business development program; resolve complaints and communicate any issues to the GM and appropriate Business Development contact
• Ensure merchants adhere to company guidelines and visual standards
• Screen, prospect, and route business development (specialty leasing and strategic partnerships) leads to appropriate representative
• Participate in specialty leasing site visits with prospective merchants as requested
• Identify appropriate merchant placement based upon available space inventory & building code requirements
• Coordinate merchant opening and closing logistics with operations and security; coordinate install and removal of RMUs, banners, signage, and advertisements
• Work with Tenant Coordination to obtain approved drawings and municipality permits for new kiosks
• Provide proof of performance for national and local advertising deals and activations as requested
• Post and maintain collateral, coordinate installation and removal per contracted terms
• Educate merchants on rent collection system, verify payments, follow-up and collect Accounts Receivable as needed
• Collect and track specialty leasing merchant sales; calculate and bill overage & breakpoints
• Administer storage rental program, which includes negotiating new and renewal agreements, tracking occupancy, and other related activity
• Oversee merchant Insurance Program which includes, but not limited to, signing up qualifying new and existing merchants, ensuring Certificates of Insurance are current
• Oversee Holiday photo set operator/vendor, including but not limited to, being the main point of contact, coordinating set install, monitoring daily operations, tracking sales, and coordinating set removal
• Deliver violation letters and/or action notices as approved by GM and Business Development
• At the discretion of leadership, may be required to participate in the Manager on Duty (MOD) schedule during non-office hours, including evenings, weekends, and holidays. MOD coverage may include being on call, or on-site when appropriate. The on-site requirements of the MOD will be determined and approved by leadership.

Marketing, Community, Customer Experience

• Implement portfolio-wide and community programming and events
• Secure retailer participation for events (sampling, demos, offers, displays, etc.), execute event implementation, collect results and highlights, and submit Community Event Tracker
• Maintain property social media account and website, including but not limited to updates and responses
• Submit local content for digital screens
• Coordinate installation of barricade graphics and/or window displays for vacant spaces
• Administer in-mall directories to include store listing updates. Monitor content and operations of directories, digital signage, and banner program to ensure no operational issues

Miscellaneous

• Other duties as assigned

Qualifications

• High School degree or GED required; Associate’s or Bachelor’s degree preferred
• 1-3 years shopping center or retail experience
• Strong project management, organizational skills, and interpersonal skills with attention to detail
• Ability to analyze and interpret financial reports, budgets, contracts, and legal documents
• Ability to adapt to a dynamic work environment
• Supervisory and coaching skills with ability to delegate tasks
• Demonstrate effective conflict resolution and customer service skills for interaction with merchants, customers, and co-workers
• Strong working knowledge of various computer software such as Microsoft Office, Microsoft Teams, JDEdwards, Salesforce

WHO WE ARE

We’re an entrepreneur, fast-growing team of project managers, estimators, superintendents, safety and administrative support personnel. As leaders in quality construction management, we’re committed to providing impeccable service to our clients, a safe work environment for our team, and an opportunity for our employees to grow and enjoy the benefits of work/life balance. Here at ALLY, we cultivate a collaborative environment that values tenacity, attention to detail, and comradery. Since outstanding customer service is our best product, we strive to build long-lasting relationships with our entire customer base.

POSITION SUMMARY

We are seeking a strategic and driven Sales Manager to lead our business development efforts and drive revenue growth in the construction management services sector. As a mid-sized company with a strong reputation for quality and reliability, we need a proven sales professional who can increase our market presence, build lasting client relationships, and align sales strategies with our operational capabilities.

This role is ideal for someone who thrives in a fast-paced, hands-on environment and is passionate about the construction industry. The Sales Manager is responsible for direct sales execution, identifying new business opportunities, managing the sales pipeline, and collaborating closely with project teams to ensure client satisfaction from initial contact through project completion. This is an individual contributor role focused on direct business development activities. This position does not include direct management of employees. This position plays a key role in shaping the company’s growth trajectory by contributing to strategic planning and market positioning. The ideal candidate will bring a blend of strategic thinking, sales leadership, industry knowledge, relationship-building skills, and will be comfortable working in a company where team culture and accountability are core values. If you are interested in applying, please apply using the following link: AND ACCOUNTABILITY

• Actively engage in prospecting and lead generation through methods such as cold calling, networking and targeted outreach.
• Build and maintain a robust pipeline of qualified opportunities using hands-on selling techniques.
• Conduct in-person and virtual meetings to present services and close deals.
• Identify and pursue new business opportunities through direct contact with potential clients in the life science, industrial, healthcare and technology sector markets.
• Develop, collaborate and implement a comprehensive sales strategy to meet company growth targets.
• Build and maintain strong relationships with new and existing clients, partners, and industry stakeholders.
• Walk job sites at project completion with the team to see the finished product, and follow up with client to obtain feedback, discuss possible future sales, as well as get referrals as applicable.
• Drive the business development team function by setting clear revenue goals, coaching team members on proven sales strategies, and fostering accountability for achieving measurable growth and client acquisition targets.
• Collaborate with estimating and project management teams to ensure accurate proposals and seamless project handoffs.
• Monitor market trends, competitor activity, emerging opportunities and client feedback to refine sales activities.
• Actively represent the company at industry events, trade shows, and networking functions, engaging prospects and clients through relationship-driven selling activities and consistent follow-up to convert connections into opportunities.
• Use CRM tools to track leads, opportunities and performance metrics.
• Provide regular reporting on sales performance, forecasts, and pipeline activity to senior leadership.

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES (KSA)

• Track record of implementing and executing a proven, structured sales process that consistently delivers results, including lead generation, qualification, proposal development, and closing.
• Established network of Developers, Architects and Owners within the construction industry, primarily the life science, industrial, healthcare and technology
• Experience working in a mid-sized company environment.
• Strategic thinker with hands-on execution ability.
• Familiarity with local and regional construction markets for the mid-atlantic region.
• Entrepreneurial mindset with a focus on growth.

MINIMUM REQUIREMENTS

• Possess ALLY’s core values:
• Adaptability
• Safety
• Client Service
• Accountability
• Team Culture
• 10 years of sales leadership experience in construction, engineering, or related industries.
• Proven track record of meeting or exceeding sales targets.
• Strong understanding of construction management processes, project delivery methods and client expectations.
• Excellent communication, negotiation, and interpersonal skills.
• Ability to lead and motivate a team toward ambitious goals.
• Bachelor’s degree in business, marketing, construction management, or a related field preferred.
• Excellent time management skills with a proven ability to meet deadlines.
• A clean driving record, valid driver’s license, properly maintained employee-owned vehicle with the state minimum mandated levels of auto liability insurance are required as a condition of employment.
• Eligible to work in the Unites States.
• Must be a team player.

PHYSICAL DEMANDS/WORK ENVIRONMENT

• While performing the duties of this job, the Sales Leader is required to sit for long periods of time and is occasionally required to stand; walking within a 400-acre campus; use hands to finger, handle or feel objects, reach with hands and arms; climb stairs and ladders; balance; stoop, kneel, crouch, or crawl; talk or hear; taste or smell. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. The Sales Leader is required to speak clearly so listeners can understand and hear clearly to understand the speech of another person.
• Client site pending, work environments can involve some exposure to hazards or physical risks, which require following basic safety precautions.
• Work may involve moderate exposure to unusual elements, such as extreme temperatures, dirt, dust, fumes, smoke, unpleasant odors, and/or loud noises.

WHAT WE OFFER

Here at ALLY, we cultivate a collaborative environment that values tenacity, attention to detail, and comradery. We are committed to providing impeccable service to our clients, a safe work environment for our team, and an opportunity for our employees to grow and enjoy the benefits of work/life balance. Since outstanding customer service is our best product, we strive to build long-lasting relationships with our entire customer base. Working at ALLY includes:

• Paid time off to include vacation, flex (sick/personal) and your birthday!
• Medical, dental, and vision insurance for you and your family dependents (base plan 100% paid)
• HSA, Dependent Care, and HRA programs
• 401K Savings/Retirement plan
• Life Insurance (1X of salary paid by ALLY)
• Short term disability insurance
• Employee referral program incentives
• Volunteer program
• Tuition reimbursement
• Great team environment with fun, caring, hardworking people

We are a Veteran-Owned business and encourage our military service men and women to seek employment with us. We partner with DOD SkillBridge, American Corporate Partners, and have consecutively earned the Federal Government’s Platinum Medallion for several years. Please be sure to call out your honorable service to our country in your email when applying for this role.

If you are interested in applying, please apply using the following link:  

ALLY Construction Services offers a competitive salary and benefits package. To be considered, please email us your resume with the position you’re applying as the subject line to

ALLY CONSTRUCTION SERVICES IS AN EQUAL OPPORTUNITY EMPLOYER

Applicants are considered regardless of race, color, religion, creed, age, sex, pregnancy, family responsibility, national origin or ancestry, citizenship, marital status, sexual orientation, transgender status, veteran’s status, genetic information, or status as a qualified individual with a disability or any other protected characteristic in accordance with applicable law.

Sales Lead

Location

TX - Austin - Austin Lamar - 4430

Classification

Part-Time

Job Summary

As a Sales Lead (SL), you model great selling behaviors - you love selling our products and make the customer experience exceptional by sharing your knowledge with your team and your customers. Your desire to lead the team and manage the store supports the achievement of sales goals, efficiencies and operational excellence. As a leader, you mentor and support customer service associates (CSAs), developing their expertise to be successful in their Paper Source careers. In your role, you support the store and work collaboratively within it to ensure the best experience, making sure our customers are satisfied and come back to shop again and again.

What You Do

● Create memorable shopping experiences where customers look forward to coming back to shop again because of the consistent, friendly and informed service that you provide and model for the store team.

● Ensure a vibrant store through the flawless execution of Visual Merchandising & Replenishment standards, showing a commitment to maintaining a neat, tidy, shoppable and inviting presentation.

● Leverage key campaigns and services, such as new item launches, promotions, enterprise orders, etc. to actively sell and engage in conversation with every customer.

● Help to develop employees by sharing your knowledge and supporting their understanding of the different areas in the store.

● Ensure the efficient execution of store operations by directing work with timely management of receiving, returns and other day-to-day processes, understanding issues of shrink and expenses when running the store.

● Identify opportunities for continuous improvement in operations, communicating and sharing with your team and pod to enhance the store experience for both customers and fellow employees.

● Communicate effectively and collaboratively with the store team.

● Give feedback honestly and respectfully to store team when appropriate.

● Drive results during assigned Manager on Duty (MOD) segments — delivering sales and behaviors that meet the store’s performance targets.

● Lead merchandising and replenishment efforts during assigned MOD periods.

● Open and close the building, ensuring the safety of our employees and customers.

● Ensure compliance to company standards as it pertains to safety, customer experience and all store operations, including asset protection (controlling shrink, expense, and payroll).

● Work on the selling floor, which requires physical activity (i.e., prolonged standing, repetitive bending, lifting, climbing)

Knowledge & Experience

• Understand and deliver excellent standards of service.

• Continue to grow knowledge of product/market and the current cultural trends.

• Solid operational knowledge to run the store.

• Proven experience training employees.

• Solid decision-making skills.

• Proven ability to communicate effectively and work collaboratively

Expected Behaviors

● Prioritize customer experience above all else.

● Communicate feedback effectively with others.

● Work collaboratively with and through others.

● Delegate effectively and works through others.

• Is curious and continues to develop deep knowledge about the industry.

• Support results through observation and development of store team.

• Enjoy working with people and value them.

• Can-do attitude and a team-player.

• Well-organized and manages time efficiently.

• Shift gears quickly, prioritizes and multi-tasks in an ever changing work environment.

• Use good judgment when making decisions.

• Remain calm, cool and collected when situations escalate.

• Take responsibility for own actions.

• Is open to feedback and can reflect on this insight to develop and grow.

Full Job Description:

Immediate Supervisor: Manager on Duty (MOD)

Status: Nonexempt

Position Summary: This position performs basic operational duties to provide quality products and service to guests.

Essential Job Duties:

• Perform station duties (fountain & frozen, dresser, front swamp, back swamp, grill, switchboard, expeditor, food prep, and drive-thru (if applicable)) as assigned to meet operational standards
• Comply with all company policies, procedures, and operational standards
• Perform regular cleaning and sanitation duties including trash disposal, mopping, sweeping, washing dishes and food preparation tools, wiping counters, sanitizing food preparation areas, cleaning equipment, and emptying used grease pursuant to operational standards
• Regular attendance

Additional Duties:

• Report customer or employee complaints/issues to MOD
• Move and stock food product weighing up to 50 pounds
• Perform other job-related duties as assigned or required

Time/Shift Expectations: Irregular hours; nights; weekends; and holidays

Qualifications and Job Requirements:

• Knowledge/Skills
• General restaurant or retail knowledge
• Basic math and reading skills
• Effective verbal and written communication skills
• Ability to follow directions
• Multi-tasking skills

Work Environment: Continuous standing, bending, reaching, moving, stooping, stretching, and lifting in a restaurant environment; frequent exposure to heat and hot liquid shortening while cooking; frequent exposure to freezer when stocking food items; occasional exposure to extreme temperatures based on variable weather conditions

With over 59 stores and the largest avocational cooking program in the US, Sur La Table offers an unsurpassed selection of exclusive and premium-quality goods for the kitchen and table and the culinary expertise and inspiration to go along with it. Whether the job entails interacting with our customers, driving digital growth, or providing vital behind-the-scenes support, we're all here for the same reason to roll up our sleeves and create happiness through cooking and sharing good food.

As a Store Floor Lead at Sur La Table, you play a key role in the success of the retail store by inspiring customers throughout every stage of their culinary experience. In this leadership role, the Store Floor Lead supports the General Manager (GM) or Store Manager (SM) in achieving sales and operational goals. As a key driver of in-store performance, Store Floor Lead serves as the Manager on Duty (MOD), ensuring smooth daily operations and always delivering a #bestincenter customer experience, a company-wide standard for excellence in service.

Leadership & Team Development

Lead the sales floor and oversee daily store operations as Manager on Duty (MOD).

Provides in-the-moment coaching and feedback to elevate performance and team engagement. Communicate performance issues directly to the General Manager/Store Manager.

Support onboarding, training, and development of new associates.

Customer Experience & Brand Representation

Represent Sur La Table's brand and culture by creating memorable, educational experiences that inspire repeat visits and customer loyalty.

Maintains expertise by staying current on products, actively engaging in available training, and independently seeking out additional resources.

Ensure exceptional customer experience by leading a customer-focused, Guest Obsessed culture.

Address customer concerns and resolve issues in a timely manner to maintain satisfaction and loyalty.

Sales & Business Performance

Support the achievement of store sales goals through effective customer engagement and team motivation.

Maximize selling opportunities by identifying customer needs and offering relevant solutions.

Consistently meet or exceed monthly sales goals, contributing to overall store revenue. Performance is measured by key KPIs such as individual sales volume, average transaction value, and customer conversion rates.

Operations & Compliance

Direct employees to ensure appropriate merchandise stock levels and that the selling floor is adequately stocked and merchandised in accordance with visual standards.

Complete inventory transactions including, but not limited to, receiving, MOS (Mark Out of Stock), and RARs (Return Authorization Requests).

Adhere to applicable wage and hour laws. Accurately records time worked according to SLT Policy.

Models and ensures all Sur La Table policies and standard operating procedures (SOPs) are communicated effectively to associates, maintained, and consistently followed.

Ability to communicate verbally and work cooperatively with associates and customers.

Ability to remain standing for up to 4 hours at a time.

Ability to move about the store coaching and directing associates; selling to customers and retrieving merchandise from stockroom or sales floor.

Ability to grab, reach, push, pull, bend, stoop, kneel, and crouch to retrieve and replenish merchandise from stockroom or sales floor.

Ability to lift and/or move merchandise weighing up to 50 lbs.

Ability to ascend/descend ladders to retrieve and/or move merchandise.

Ability to operate a computer, POS system, keyboards, merchandise scanners and mouse to accomplish work.

Workweeks are expected to be between 20 and 25 hours with the ability to have a flexible schedule, including nights, weekends, and holidays. Regular and predictable attendance.

Must be 21 years of age or older at the time of employment.

1 year of retail management experience, preferably in a specialty or culinary retail environment.

Strong leadership skills with the ability to inspire, develop, and retain a high performing team.

Excellent communication, problem-solving, and decision-making abilities.

Passion for community engagement and providing exceptional customer experiences.

Proficiency in Microsoft Office and retail management systems preferred.