Workforce Solutions Programs Jobs Remote Jobs in Usa

About Workspend

Workspend is a leading global provider of contingent workforce and total talent management solutions serving Fortune 500 and Global 2000 clients. As one of the fastest-growing companies in the workforce solutions industry, we support over 40 global clients in managing their temporary workforce programs.

We are an innovation-driven organization leveraging advanced technologies and data-driven strategies to transform and disrupt the workforce management industry.

Position Overview

The MSP program coordinator plays a critical role within our MSP programs, managing the end-to-end lifecycle of project-based and outsourced service engagements (Statement of Work – SOW).

This role ensures:

• Clear scope definition and deliverables
• Strong supplier governance
• Financial control and cost optimization
• Compliance with procurement and legal policies
• Visibility into services spend and performance

The ideal candidate will bring experience in MSP/VMS environments and a strong understanding of services procurement, SOW governance, and supplier management.

Key Responsibilities

1. SOW Development & Lifecycle Management

• Partner with hiring managers and stakeholders to define project scope, milestones, deliverables, and acceptance criteria.
• Draft, review, and negotiate SOW agreements including pricing models and service level agreements (SLAs).
• Ensure all SOW engagements comply with procurement policies, legal standards, and client guidelines.
• Manage SOW workflows within Vendor Management Systems (VMS) such as SAP Fieldglass, Beeline, Coupa, or Ariba.
• Oversee amendments, change orders, and extensions.
• Drive standardization and best practices across SOW processes.

2. Supplier & Project Governance

• Act as primary liaison between hiring managers and service providers.
• Monitor supplier performance using KPIs and scorecards.
• Conduct quarterly business reviews (QBRs) with suppliers and stakeholders.
• Identify and mitigate delivery risks.
• Ensure accountability and adherence to contractual commitments.
• Support supplier onboarding and performance optimization initiatives.

3. Financial Oversight & Spend Management

• Validate milestone completion prior to payment approval.
• Audit invoices for accuracy and resolve discrepancies.
• Analyze rate structures and benchmark against market standards.
• Identify cost optimization opportunities and negotiate savings.
• Track total program spend against budgets and forecasts.
• Provide reporting and insights to stakeholders.

4. Operational Compliance & Risk Mitigation

• Support onboarding and offboarding of service provider personnel.
• Ensure appropriate worker classification to mitigate co-employment risks.
• Monitor compliance with tenure and regulatory requirements (as applicable).
• Provide training and guidance to stakeholders on SOW governance and VMS tools.

Required Qualifications

• Experience: 3–5 years in MSP, VMS operations, procurement, or services procurement with strong exposure to SOW-based engagements.
• VMS Expertise: Hands-on experience with tools such as SAP Fieldglass, Beeline, Coupa, or Ariba.
• Contract & Negotiation Skills: Demonstrated experience negotiating pricing and SOW terms.
• Analytical Skills: Strong Excel proficiency and ability to analyze spend data and generate performance insights.
• Communication Skills: Excellent written and verbal communication; able to engage effectively with stakeholders at all levels.
• Education: Bachelor’s degree in Procurement, Business Administration, Supply Chain, or related field (preferred).

Preferred Qualifications

• Experience supporting Fortune 500/Global 2000 clients
• Knowledge of services procurement best practices
• Understanding of co-employment and contingent workforce compliance
• Experience working in global or multi-region programs

Key Performance Indicators (KPIs)

• Percentage of SOW engagements managed within VMS
• Cost savings achieved through negotiation and optimization
• Milestone adherence and on-time project completion rate
• Supplier performance and compliance scores
• Stakeholder satisfaction ratings

Why Join Workspend?

• Fast-growing, innovation-driven organization
• Exposure to global enterprise clients
• Opportunity to shape and scale modern SOW governance frameworks
• Collaborative and high-performance environment
• Career growth within a rapidly expanding workforce solutions company

BCforward is seeking a Program Manager to work onsite in Indianapolis, IN

Job Title: Program Manager

Location: Indianapolis, IN onsite

Job Description

We are seeking a Program Manager to join our dynamic team. The ideal candidate will have strong experience in leading complex, multi-workstream programs across business and technology domains and a proven ability to align initiatives to strategy, manage risk and dependencies, and deliver measurable business outcomes.

Responsibilities:

Align program objectives with client strategy and define measurable outcomes and success criteria.

Establish governance, decision rights, and escalation paths; run steering routines and leadership updates.

Select and adapt delivery approaches (Waterfall, Agile, Hybrid) based on context and readiness.

Manage scope, schedule, quality baselines, and change to ensure benefits realization.

Partner with Agile teams on backlog management, PI/Sprint planning, reviews, and retrospectives.

Use tools and automation to drive data-driven insights that improve predictability and throughput.

Foster collaboration, continuous improvement, and team empowerment.

Proactively manage risks, assumptions, issues, and dependencies with clear accountability.

Conduct scenario planning, risk-adjusted forecasting, and contingency strategies.

Build trusted relationships across client organizations and tailor communications to leadership audiences.

Lead cross-functional teams with clarity and accountability, coach project managers and scrum masters.

Leverage MS Project/Smartsheet, Jira, Confluence/SharePoint, and analytics to inform decisions; apply AI and automation where appropriate.

Required Skills & Qualifications:

Proficiency with MS Project or Smartsheet, Jira, Confluence/SharePoint, and Microsoft 365.

Strong communication, facilitation, stakeholder management, and conflict-resolution skills.

Demonstrated ability to lead diverse teams and influence without direct authority.

Expertise in program governance, financial controls, benefits realization, and organizational change.

Hands-on Agile delivery experience; familiarity with scaling frameworks such as SAFe.

Strong analytical and problem-solving skills with the ability to turn data into insights.

Experience managing complex programs across business and technology domains.

Preferred Skills:

Experience applying AI and automation to program management workflows.

Prior work in hybrid delivery environments and executive-ready reporting.

Why BCforward?

At BCforward, we believe in advancing lives and careers. When you join our team, you gain access to:

Competitive compensation and benefits

Opportunities for growth with global clients

A supportive, inclusive culture that values innovation and people

Exposure to cutting-edge technologies and projects

About BCforward

BCforward is a leading global IT consulting and workforce solutions firm providing services and support to Fortune 500 and government clients. Founded in 1998, BCforward has grown with our customers needs into a full-service business solutions provider. With delivery centers and offices across North America and India, we take pride in building long-term relationships and delivering excellence through innovation, collaboration, and integrity.

About ConnectUs

ConnectUs is a leader in Managed Mobility Services, helping organizations simplify mobile device management at scale. From procurement and kitting to deployment, MDM configuration, and full lifecycle support, we take the complexity out of mobility so our customers can focus on growth. Since 2014, ConnectUs has deployed over 3 million devices and helped clients save more than $1 Billion by reducing friction, improving uptime, and enabling connected workforces.

Role Overview

The Account Manager – Customer Growth & Retention plays a dual role:

• Manage and grow assigned active accounts to ensure long-term satisfaction and continuous value.
• Proactively re-engage existing customers who have not purchased in 60+ days, identifying new opportunities to provide value through device lifecycle services, accessories, MDM, and support solutions.

This role is ideal for someone who thrives in both relationship management and outbound customer engagement. You will be responsible for deepening customer partnerships, uncovering new needs, and driving incremental revenue through upselling and cross-selling.

Key Responsibilities Account Management & Customer Success

• Serve as the primary point of contact for assigned customers following initial onboarding.
• Build trusted relationships with client stakeholders and ensure ConnectUs continues to meet or exceed expectations.
• Conduct quarterly business reviews (QBRs) and regular check-ins to align solutions with evolving client goals.
• Monitor service performance, SLAs, and client satisfaction to ensure continued success.

Account Growth & Upselling

• Identify new revenue opportunities within existing accounts, including MDM services, accessories, buyback programs, and enhanced lifecycle support.
• Collaborate with internal sales and operations teams to prepare quotes, renewals, and proposals.
• Track upsell and cross-sell performance metrics and report on monthly growth outcomes.
• Support annual planning, budget cycles, and device refresh discussions to position ConnectUs for continued expansion within each client.

Dormant Account Re-Engagement

• Maintain a proactive outreach list of 10–20 existing customers who have not purchased within 60+ days.
• Conduct personalized outreach to re-engage these customers, share relevant service updates, and present new offerings.
• Identify reasons for inactivity and propose tailored solutions that address current pain points or budget considerations.
• Document all interactions and next steps in CRM (Copper/HubSpot) for visibility and accountability.

Service Delivery & Issue Resolution

• Oversee the performance of ConnectUs services across fulfillment, help desk, and repair workflows.
• Act as a client advocate and escalation point, ensuring issues are resolved promptly with cross-functional support.
• Coordinate with internal teams to ensure accuracy in asset tracking, device lifecycle management, and reporting.

Reporting & Insights

• Provide regular reports on account activity, growth opportunities, and re-engagement progress.
• Analyze trends in order volume, service usage, and renewal likelihood to inform targeted outreach strategies.
• Deliver insights that help customers reduce costs and optimize device operations.

Key Traits

• Proven ability to build trust and grow relationships with existing customers.
• Strong sense of ownership, accountability, and results orientation.
• Excellent communication and listening skills with a proactive approach.
• Comfort with outbound outreach and re-engagement activities.
• Organized, data-driven, and adept at using CRM tools.
• Passionate about helping customers succeed while achieving measurable revenue impact.

Performance Metrics

• Revenue growth from existing accounts
• Number of dormant accounts reactivated
• Upsell and cross-sell conversion rates
• Customer satisfaction (NPS, QBR feedback)
• Responsiveness and retention rate

Clinical Program Manager - Essex Management

Remote in US except, if in Maryland, DC, VA & Delaware; must be comfortable in being on client site at least once a week.

This position supports "Essex, an Emmes Company". Essex is a biomedical informatics and health information technology-focused consultancy founded in 2009 and headquartered in Rockville, MD. The Essex team comprises experts with extensive experience in strategically developing and managing complex health and biomedical information programs for clients in the Federal Government, research academia, and private sectors.

Emmes Group: Building a better future for us all.

Emmes Group is transforming the future of clinical research, bringing the promise of new medical discovery closer within reach for patients. Emmes Group was founded as Emmes more than 47 years ago, becoming one of the primary clinical research providers to the US government before expanding into public-private partnerships and commercial biopharma. Emmes has built industry leading capabilities in cell and gene therapy, vaccines and infectious diseases, ophthalmology, rare diseases, and neuroscience.

We believe the work we do will have a direct impact on patients' lives and act accordingly. We strive to build a collaborative culture at the intersection of being a performance and people driven company. We're looking for talented professionals eager to help advance clinical research as we work to embed innovation into the fabric of our company. If you share our motivations and passion in research, come join us!

Primary Purpose

We are seeking a highimpact, strategic, and executionoriented directorlevel Program Manager to lead and mature the organization's program strategy, delivery excellence, and client enablement capabilities. This role provides both strategic leadership and handson management, including direct oversight of staff and responsibility for career development, coaching, and performance management.

This role will shape how internal departmental initiatives and client programs are planned, governed, staffed, measured, and communicated, ensuring delivery rigor while enabling flexibility and innovation across diverse client environments.

This role works in close partnership with portfolio, engineering, bioinformatics, data science, and business development leadership to ensure integrated delivery, effective resource utilization, proactive risk management, and an exceptional client experience.

The ideal candidate is a decisive people leader and systems thinker who thrives in complex and evolving environments, balances strategy with execution, and brings a strong client first mindset. Success requires the ability to influence at the executive level, mature organizational capabilities, and cultivate a collaborative, empowered team culture that supports excellence in deliveryfirst mindset. Success requires the ability to influence at the executive level, mature organizational capabilities, and cultivate a collaborative, empowered team culture that supports excellence in delivery.

• Establish and execute departmental goals and objectives aligned to enterprise strategy, contract priorities, and client mission outcomes; define and monitor KPIs to drive accountability and data-informed decision-making.
• Design, implement, and continuously mature program management, governance, and delivery enablement frameworks that scale across portfolios while ensuring compliance with federal, regulatory, and organizational standards.
• Provide executive-level visibility into portfolio, program, and project health through standardized dashboards, metrics, and reporting-enabling proactive management of risks, issues, dependencies, and performance trends.
• Partner with portfolio and divisional leadership to support investment prioritization, funding decisions, and resource allocation, balancing client commitments, growth objectives, and staff sustainability.
• Ensure full lifecycle contract execution excellence, including initiation, execution, closeout, client reporting, lessons learned, and continuous improvement integration.
• Lead people management strategy for the department, including performance management, career development, succession planning, training pathways, and promotion readiness.
• Own departmental workforce and strategic resource planning, including forecasting, recruitment, onboarding, capacity planning, skills development, and certification alignment.
• Ensure compliance with staff allocations plans, time reporting, and internal policies across billable, internal, and strategic initiatives.
• Actively support business development efforts, including RFP solutioning, staffing models, transition planning, delivery onboarding, and ongoing executive client engagement.
• Champion quality-by-design principles across all delivery artifacts and processes; oversee SOP evolution, process training, internal audits, and continuous improvement initiatives.
• Maintain strong awareness of industry, regulatory, and technology trends; represent the organization through thought leadership, publications, conferences, and strategic forums.

Required Skills:

• Advanced expertise in program, portfolio, and PMO leadership, including framework design, governance models, and delivery maturity assessments (e.g., PMI, PMO, Agile/Hybrid environments).
• Strong command of program operations, including financial management, forecasting, risk and issue management, resource optimization, and executive reporting.
• Demonstrated experience leading complex life sciences and health IT programs supporting clinical research, bioinformatics, public health, biomedical informatics, and regulated data environments.
• Exceptional communication and executive presence, with the ability to influence senior leaders, advise clients, and align cross-functional teams around shared outcomes.
• Proven problem-solving and systems-thinking capabilities, with a track record of driving process improvement, operational scalability, and organizational maturity.
• Ability to rapidly assess priorities, adapt to evolving client environments, and translate strategy into executable roadmaps.
• Strong regulatory and compliance knowledge, including clinical research regulations, healthcare privacy, and federal IT compliance standards (e.g., FDA, 21 CFR Part 11, HIPAA, FISMA, FedRAMP, CMMI, ISO).
• Experience operating in federal health environments (e.g., HHS, NIH, NCI), with familiarity across consulting delivery models, contract vehicles, and business development lifecycle.

Required Areas of Focus:

Program Management Leadership

• Own and evolve client-facing program and project roadmaps, ensuring alignment with mission goals, regulatory requirements, funding constraints, and delivery capacity
• Contribute to standardized BD-to-Delivery transition processes, ensuring early engagement, clarity of scope, staffing, budgets, timelines, and accountability prior to execution.
• Ensure consistent contract execution through disciplined tracking of deliverables, milestones, financials, and performance metrics, including CPAR inputs and self-assessments.
• Design, maintain, and continuously improve enterprise delivery dashboards, providing visibility into:

• • Program and project health summary
  • Resource utilization and capacity
  • Budget performance and forecasting
  • Risk and issue trends
  • Key milestones and outcomes

Contract performance and quality metrics

• Establish and enforce a structured reporting cadence to support proactive leadership engagement and timely decision-making:

• • Weekly: Project and program status
  • Monthly: Portfolio performance and financial reviews
  • Quarterly: Strategic outlook, risk posture, and growth alignment

• Serve as a senior client relationship leader, cultivating trusted partnerships and proactively identifying opportunities to enhance delivery value and expand engagements.

Financial & Resource Management

• Partner with leadership teams to define, manage, and optimize portfolio, program, and project-level budgets.
• Develop and maintain a comprehensive resource capability matrix capturing skills, certifications, experience, performance insights, and availability.
• Optimize workforce utilization by aligning staffing decisions with delivery needs, staff development goals, and long-term organizational strategy.
• Lead and support staff transitions, onboarding, promotions, and role changes with minimal delivery disruption.
• Drive training and capability development strategies aligned to SOPs, industry standards, and evolving client needs.

Stakeholder Engagement & Communication

• Act as a senior liaison between executive leadership, program teams, and client stakeholders.
• Strengthen client partnerships through structured feedback mechanisms, contract / project performance reviews, and strategic planning engagements to support change agility and account growth.
• Enable cross-division collaboration to ensure integrated delivery and shared accountability.
• Communicate performance, risks, and opportunities through clear dashboards, briefings, and executive presentations.

Advisory & Consultation

• Provide strategic advisory services to internal and external stakeholders navigating complex program and project and delivery challenges.
• Translate technical, business domain, and operational concepts into actionable strategies that enable informed decision-making.
• Serve as a trusted advisor supporting both delivery excellence and organizational growth.

• Education: Bachelor's degree required; Master's degree in a scientific, health, or program management discipline preferred. PMP or equivalent certification desired.
• Experience: Minimum of 10 years in senior program strategy and delivery leadership roles across federal, academic, and private-sector environments.
• Program Leadership: Extensive experience program management, PMO leadership, governance, financial management, and large-scale delivery enablement.
• Industry Knowledge: Strong background in life sciences, clinical research, bioinformatics, health informatics, and public health.
• Leadership & Business Acumen: Proven ability to lead distributed teams, manage complex stakeholder environments, and influence at the executive level.
• Business Development: Demonstrated success supporting client growth, solution design, and consulting delivery models.
• Federal Health IT Experience: Experience supporting HHS, NIH, NCI, or similar agencies strongly preferred.

Why work at Emmes?

At Emmes, your actions and hard work will have a direct impact on public health initiatives, both globally and in our local communities with opportunities for volunteerism through our Emmes Cares community engagement program. We offer a competitive benefits package focused on the health and needs of our growing workforce, including:

• Flexible Approved Time Off

• Tuition Reimbursement

• 401k Retirement Plan

• Work From Home Anywhere in the US

• Maternal/Paternal Leave

• Casual Dress Code & Work Environment

CONNECT WITH US!

Follow us on Twitter - @EmmesCRO

Find us on LinkedIn - Emmes

The Emmes Company, LLC is an equal opportunity employer and does not discriminate in its selection and employment practices. All qualified applicants will receive consideration for employment without regard to disability or protected veteran status.

#LI-Remote

Reporting to the Director, HR Operations, this role is responsible for forecasting and planning the future workforce needs of Valley Children’s Healthcare. Through in-depth analysis of workforce demographics, labor trends, and required skill sets, the position identifies staffing gaps and partners with leadership to develop data-driven, quantitative labor forecasts that support organizational performance, operational planning, and long-term strategic initiatives.

This role oversees the position request and approval process and plays a key role in the continuous evolution of the organization’s comprehensive compensation program. By anticipating future compensation challenges, the incumbent proactively designs innovative, scalable solutions aligned with organizational goals, compensation philosophy, and financial guardrails. The position regularly presents clear, compelling, and data-backed recommendations to executive leadership to drive alignment and informed decision-making.

Additionally, this role oversees the operation, optimization, and integrity of Human Resource Information Systems (HRIS), driving continuous process improvements and ensuring accurate, reliable workforce data. The position provides leadership in developing and improving systems and processes while ensuring compliance with all applicable legal and regulatory requirements related to compensation and workforce data.

Work Location & On-Site Expectations

This position offers a hybrid work arrangement; however, due to the collaborative and operational nature of the role, frequent on-site presence is required. Candidates must reside within a reasonable commuting distance to support regular on-site engagement, as determined by business needs and management.

Qualifications

Education

• Bachelor’s degree in Business, Human Resources, or a related field (required)

Licenses and Certifications

• Certified Compensation Professional (CCOMP) (preferred)
• Professional in Human Resources (PHR) (preferred) or
• Senior Professional in Human Resources (SPHR) (preferred)

Work Experience

• Minimum of five (5) years of related experience in compensation and/or workforce planning (required)
• Minimum of three (3) years of HRIS experience (required)
• Minimum of five (5) years of progressively responsible professional experience (required)

Skills and Abilities

• Strong independent problem-solving and analytical skills
• Ability to manage multiple priorities and concurrent projects effectively
• Exceptional verbal and written communication skills
• Excellent organizational, customer service, and stakeholder engagement skills
• Proficiency in statistical analysis and data-driven decision-making
• Demonstrated experience with HRIS platforms
• Working knowledge of California and federal wage and hour regulations, including FLSA and Wage & Hour requirements (required)

Additional Information

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The qualifications listed above are representative of the knowledge, skills, and abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Compensation and Schedule

• Compensation Range: $72.40 – $100.20
• Work Shift: Day (United States of America)
• Exempt Status: Yes
• FTE: 100%
• Scheduled Weekly Hours: 40
• Daily Hours: 8

Join Our Mission to Bridge the Digital Divide - Through AI!

Position: Programs Manager (AI Curriculum - Higher Ed) - Austin, Texas (Hybrid or Remote)

Salary Range: USD 55,000 - 75,000 annually (with a 3-month probation)

Location: Preference for Austin, Texas; remote possible

Travel: Occasional travel required with reasonable notice and accommodations

About Us

Sustainable Living Lab USA (SLL LLC USA) is part of a global movement, HQ in Singapore, offices in India, Indonesia, Japan, and the USA, to make technology inclusive, accessible, and sustainable. We design and deliver innovative education programs that equip learners with essential digital and AI skills - from US community colleges to grassroots organizations worldwide.

About the Role

We’re seeking a dynamic, articulate, and adaptable Programs Manager (AI Curriculum for HigherEd)to support the global expansion and US localization of our AI education programs.

This role involves delivery, curriculum creation, and program development, ideal for someone confident in discussing AI with non-technical audiences, passionate about learning, and eager to influence AI upskilling’s future. You’ll lead technical Train-the-Trainer (TTT) sessions with professors from community colleges and universities both virtually and in-person helping them develop/integrate technical AI concepts as part of their certifications/degrees.

This role blends delivery, curriculum design, and program development, ideal for a flexible, self-motivated individual with a growth mindset who thrives in ambiguous environments, constantly finding solutions to new problems.

Key Responsibilities

1. AI Programs Training & Facilitation (TTT Model)

• Lead virtual and in-person technical Train-the-Trainer (TTT) workshops across US, supporting partners in vocational education and workforce institutions worldwide.
• Ensure participants understand the content and are equipped to customize it for local contexts and learner needs.
• Develop and implement standardized training regimens and SOPs tailored for cross-cultural, regional, and state-wide implementation partners.
• Translate core AI, ML, DL, and Python concepts into engaging, beginner-friendly lessons sensitive to language diversity and digital fluency levels - but also able to deliver technical concepts like Maths for AI, Data science, and Agentic AI topics in depth.
• Conduct engaging and informative training sessions utilizing a standardized curriculum.

2. US Programme & Business Development (SMEs, Colleges, Universities, K12, communities)

• Manage the continuity and expansion of SLL's US programs, particularly within its extensive network of 140+ community colleges and universities spanning 40+ states.
• Work with the team to position SL2 as a leading partner in AI and emerging tech education for the US community college and vocational sector.
• Scale educational programs with school districts, community colleges, and universities, focusing on out-of-school programs and boot camps.
• Scale AI Community Engagements with clubs, societies, and foundations.
• Identify and articulate compelling use-case stories for workforce development partnerships.
• Support engagements with colleges, government agencies, and employers to co-develop bespoke AI education pathways.

3. Content Development and Productization

• Collaborate with internal teams to evolve and update existing programs and co-create new offerings.
• Lead the creation of slide decks, training decks, and other content as a core part of the role.
• Contribute to productizing key experiential learning offerings such as hands-on coding challenges and platform-based simulated work experiences.
• Help localize material for US-based institutions, aligning with skills frameworks and employer demand.
• Co-deliver experiential coding/skilling events, ensuring the core product is designed for global scalability and is adaptable to various educational levels, including tailoring project focus for different competitions for community college and university students.

What We're Looking For

• HigherEd/SME Training Experience: Minimum of 3 years in Higher Ed, training, or facilitation working with HigherEd/SMEs, including at least 2 years focused on technical or digital skills. Experience working across cultures and time zones is highly valued.
• Tech & Learning Aptitude: Intermediate to high knowledge of Python and AI/ML/DL/Agentic AI/Maths for AI/Data concepts. Strong personal interest in the evolving AI landscape and comfort with explaining complex topics to beginners. Experience or enthusiasm for Vibe Coding, digital hackathons, or collaborative prototyping is a plus.
• Communication & Facilitation: Fluent, clear-spoken English and strong public speaking skills. Able to adjust tone, pace, and clarity based on audience (e.g., teachers vs. college professors vs. workforce leaders). A strong presence on MS Teams/Zoom or in person - whether running a classroom session, hackathon, or partner presentation.
• Mindset & Tools: Adaptable, self-motivated, and collaborative. Skilled in using tools like Zoom, Google Workspace, and Teams, and eager to learn new platforms and facilitation techniques.
• Location & Eligibility: Preference for candidates based in Austin, TX, but open to strong remote applicants. Must be authorized to work in the US.

Why Join Us?

• Make Global Impact: Empower teachers and workforce educators across continents to teach AI confidently and contextually.
• Shape the Future of the US Workforce Skilling: Co-create impactful AI programmes for colleges and workforce partners across the US.
• Creative & Collaborative Culture: Work with a mission-driven team that values experimentation, equity, and lifelong learning.
• Featured Benefits: Medical insurance (100% employer contribution), 14 days annual leave, 14 days medical leave, and paternity and maternity leave. We request that the candidate to have their own device.

Ready to Apply?

Send your resume and a short, authentic cover letter to with the subject line: “Programs Manager (AI Curriculum) - U.S.” Please write authentically, and use AI tools with discernment.

Please include:

• Your expected monthly salary in USD
• Your current location and time zone
• Your availability to start
• Any accommodation requests (if applicable)

SLL LLC USA is an Equal Opportunity Employer. We celebrate diversity and are committed to building an inclusive workplace. If you need accommodations during the application process, please let us know.

The Manager, Enterprise Programs & Platform Performance is a leadership role focused on developing high performance teams while driving enterprise programs and advancing platform capabilities that enable Global Security's mission worldwide. Reporting to the Senior Manager, Global Security Control Center (GSCC) Strategic Operations, this role leads a high-impact team including a Program Manager and Geospatial Specialists, while fostering an inclusive, high-trust culture aligned with The Walt Disney Company (TWDC) values. This role will coach, develop, and hold the team accountable—building capability and engagement to deliver exceptional results.

Beyond people leadership, this role serves as the enterprise subject matter expert for Travel Risk Management (TRM) and the platforms supporting Open-Source Intelligence / Social Media Research (OSINT/SMR) operations. As the TRM expert, this leader is responsible for evolving the enterprise TRM program into a global, Fortune 50 gold-standard capability supporting more than 150,000 travelers annually, partnering with enterprise travel leadership to align with ISO 31030 standards and ensuring Disney's global workforce is supported with best-in-class travel safety resources and response capabilities. The role also provides strategic direction for geospatial tools and OSINT/SMR platforms—defining desired outcomes and empowering the team to deliver technical solutions that drive reliability, automation, and actionable insights.

This position carries a global remit with primary focus on the Western Hemisphere and serves as part of the governance center for all TWDC Control Centers worldwide. The manager partners closely with GSCC operations leadership and teams across Global Security—including intelligence, investigations, security operations, and emergency preparedness and response—as well as enterprise travel leadership and studio segment partners to ensure readiness, response, and stakeholder confidence.

The GSCC operates 24/7/365, supporting emergency and non-emergency events, monitoring global affairs, managing incoming calls, dispatching resources, and providing event-driven global notifications. In emergencies, the GSCC coordinates enterprise assistance, delivers technical and advisory support for essential services, issues risk warnings, disseminates employee information, and serves as the central communication hub for Global Security.

This manager's portfolio has global impact - integrating enterprise programs and platform capabilities that shape security operations across all regions.

People Leadership

• Lead and develop a high-impact team (Program Manager and Geospatial Specialists); set clear goals, coach performance, and create growth opportunities.
• Build succession readiness and support career progression through structured development plans.
• Foster an inclusive, collaborative culture grounded in TWDC values.
• Provide advisory input to the Training Specialist on program-specific training needs

Program & Portfolio Leadership.

• Serve as enterprise SME for Travel Risk Management (TRM); own the strategic vision and maturation of the program into a Fortune 50 gold standard aligned with ISO 31030, supporting 150K+ travelers annually.
• Partner with enterprise travel leadership to design and implement TRM frameworks, policies, and response protocols that ensure traveler safety across all global destinations.
• Guide strategy on platforms supporting OSINT/SMR operations; oversee selection, configuration, and optimization to enable global monitoring.
• Drive strategic direction and delivery of TRM and OSINT/SMR programs in partnership with GSCC leadership; define objectives, timelines, risks, and success measures.
• Oversee vendor lifecycle management through the Program Manager; ensure KPI tracking, accountability, and service quality.
• Align program outcomes to enterprise priorities; remove barriers and prepare leadership narratives.

Stakeholder Engagement & Communication

• Deliver clear, executive-ready communications on program status, platform performance, and strategic recommendations.
• Act as GSCC liaison to enterprise stakeholders; maintain Service Level Agreements (SLAs) and feedback loops for continuous improvement.
• Represent TRM program strategy and performance to senior leadership, cross-functional partners, and external stakeholders.

Operations Readiness & Incident Support

• Partner with GSCC operations leadership to maintain 24/7 readiness; support incident workflows and crisis communications.
• Contribute to procedures, drills, and after-action reviews with intelligence, investigations, and emergency response teams.
• Flex into operations support during high-tempo events to ensure timely updates and stakeholder confidence.

Platform Performance & Strategic Guidance

• Provide strategic guidance for GSCC platforms and data pipelines; drive reliability, scalability, and user experience improvements.
• Oversee geospatial tools and dashboards for situational awareness, asset tracking, and executive briefings; enable automation and integration with OSINT/SMR platforms.
• Ensure integrity and curation of geospatial and intelligence datasets powering real-time decision-making.
• Here are the skills you will need to have to be successful in the role…
• 5+ years of experience in security, with a minimum of 3 years in travel risk management, including demonstrated expertise in TRM program design, implementation, and operations at an enterprise scale.
• Minimum of 3 years directly leading and developing people, including multidisciplinary teams across varied experience levels.
• Subject matter expertise in TRM frameworks, standards (such as ISO 31030), and travel safety program management.
• Working knowledge of OSINT/SMR platforms and operational frameworks.
• Program and portfolio management skills with enterprise-scale initiatives, multiple stakeholders, and competing priorities.
• Working knowledge of Global Security Operations Center (GSOC) operational frameworks and modern security platforms.
• Ability to synthesize complex information and communicate clearly to executives, frontline partners, and cross-functional teams.
• Proven ability to manage vendor relationships, track KPIs, and hold partners accountable to contractual commitments.

Education is important to us, here is what we are looking for…

• Bachelor's degree

It would be a plus if you had these skills…

• Experience building or transforming a TRM program at a global Fortune 500 organization.
• Experience with ArcGIS (maps, dashboards) and related geospatial tools and pipelines.
• Familiarity with vendor ecosystems supporting alerting, monitoring, traveler tracking, and mass notification capabilities.
• Experience driving platform performance improvements (data ingestion, reliability engineering, UX enhancements).
• Executive-level briefing skills and stakeholder management across Legal, HR, Communications, Finance, and Security segments.
• Professional certifications such as CPP, PSP, PMP, or equivalent credentials.
• Disney offers a rewards package to help you live your best life. This includes health and savings benefits, educational opportunities, and special extras that only Disney can provide. Learn more about our benefits and perks at DisneySecurity #twdcmedia #corp_media
  
  The hiring range for this position in Burbank, CA is $107,300 to $147,500 per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate’s geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.

MAU is hiring an Advanced Manufacturing Engineer for our client in Gainesville, GA. As an Advanced Manufacturing Engineer, you will design, develop, and enhance manufacturing processes that meet product requirements while prioritizing operator safety. This is a direct-hire opportunity.

Benefits Package

• 401(k)
• Health insurance
• Dental insurance
• Vision insurance
• Paid vacation
• Paid holidays
• Paid time off
• On-the-job training
• Opportunity for advancement

Shift Information

• Monday – Friday | 7:30 AM – 4:30 PM

Required Education and Experience

• Bachelor’s degree in Engineering or a related field, with a focus on manufacturing.

Preferred Education and Experience

• Experience with AutoCAD.
• Background in engineering within a manufacturing environment.
• A Master’s degree in a manufacturing-related engineering field

General Requirements

• Demonstrated ability to work with complex manufacturing systems.
• Strong skills in problem-solving, leadership, and communication.
• Experience with manufacturing methods, quality assurance, and presenting technical information to diverse audiences.
• Proficiency with CAD tools; familiarity with CAD/CAM and design documentation.
• Demonstrated interest in innovation, Industry 4.0 manufacturing technologies, and continuous improvement (e.g., automation, simulation, digital tools, data-driven process optimization).
• Naturally curious and comfortable exploring new tools, methods, and technologies to enhance safety, quality, and productivity.
• Experience leading a project or coordinating cross-functional teams in academic, co-op, or professional settings.
• Ability to drive initiatives from concept through implementation while maintaining alignment with stakeholders on the shop floor and in the office.

Essential Functions

• Design manufacturing processes that meet product requirements and prioritize operator safety
• Collaborate with equipment vendors and conduct research to develop safe and efficient production methods
• Develop manufacturing processes with poka-yoke solutions to prevent quality issues
• Design testing methods and evaluate finished products to ensure high-quality standards
• Analyze workflows, space needs, and equipment layouts using Kubota’s 5-Gen and KPS Principles
• Support production decisions by calculating costs, reviewing schedules, and estimating future needs
• Lead project activities, managing timelines, budgets, and vendor coordination
• Collect and analyze data to prepare process and product reports
• Create and maintain standard operating procedures and technical documentation
• Support continuous improvement and Kaizen initiatives to meet safety, quality, and productivity goals
• Research and recommend the adoption of technologies such as AI, automation, simulations, and vision systems
• Ensure compliance with relevant government regulations
• Collaborate with maintenance teams to develop preventative maintenance plans for new equipment
• Adhere to company policies and propose improvements to existing standards
• Design tooling and fixtures using CAD applications, and maintain design records
• Train technicians and operators on new or updated processes
• Stay current through workshops, publications, and professional organizations
• Support team members during high-capacity periods and share best practices

Working Conditions

• Work in a dynamic, loud production environment with varying temperatures
• Regularly work on the shop floor in collaboration with technicians, operators, and maintenance staff

Physical Demands

• Stand for extended periods and walk the shop floor regularly
• Sit for design, analysis, and documentation tasks
• Operate power and handheld tools as needed for manufacturing support

MAU Workforce Solutions is an innovative global company with extensive experience providing solutions for success in staffing, recruiting, technology and outsourcing to our clients, employees, and applicants. Headquartered in Augusta, GA since 1973, MAU is a family and minority-owned company offering better processes and better people to create efficiencies and greater profits for our clients. Our relationships with world-class companies, our training programs and our culture of family allow MAU to offer better results, better jobs, and better lives to those who work with us.

All Applicants must submit to background check and drug screening

Disclaimer: This job description is not designed to be a complete list of all duties and responsibilities required of the position

EOE