Workforce Solutions Programs Jobs Remote Jobs in Usa

Company Description

Press Ganey is the leading experience measurement, data analytics, and insights provider for complex industries-a status we earned over decades of deep partnership with clients to help them understand and meet the needs of their key stakeholders. Our earliest roots are in U.S. healthcare -perhaps the most complex of all industries. Today we serve clients around the globe in every industry to help them improve the Human Experiences at the heart of their business. We serve our clients through an unparalleled offering that combines technology, data, and expertise to enable them to pinpoint and prioritize opportunities, accelerate improvement efforts and build lifetime loyalty among their customers and employees.

Like all great companies, our success is a function of our people and our culture. Our employees have world-class talent, a collaborative work ethic, and a passion for the work that have earned us trusted advisor status among the world's most recognized brands. As a member of the team, you will help us create value for our clients, you will make us better through your contribution to the work and your voice in the process. Ours is a path of learning and continuous improvement; team efforts chart the course for corporate success.

Our Mission:

We empower organizations to deliver the best experiences. With industry expertise and technology, we turn data into insights that drive innovation and action.

Our Values:

To put Human Experience at the heart of organizations so every person can be seen and understood.

• Energize the customer relationship:Our clients are our partners. We make their goals our own, working side by side to turn challenges into solutions.

• Success starts with me:Personal ownership fuels collective success. We each play our part and empower our teammates to do the same.

• Commit to learning:Every win is a springboard. Every hurdle is a lesson. We use each experience as an opportunity to grow.

• Dare to innovate:We challenge the status quo with creativity and innovation as our true north.

• Better together:We check our egos at the door. We work together, so we win together.

This position will be located in Chicago, IL with a hybrid schedule to our downtown Chicago's office Tuesday through Thursday and work from home Monday and Friday.

What We Need:

We are looking for a Program Manager who will play a vital role in our customers' success, embody excellent customer service, and set the bar in relationship management and strategic program design. This role sits at the heart of our relationship with customers, managing the daily interactions that result in trust and true partnership, and delivering business value through our suite of products and services.

At the highest level, the Program Manager uses technology to solve business challenges, leads the implementation of solutions and programs that deliver business value, advocates for customers' success, and evangelizes our products and services.

As a Program Manager with Forsta, you will;

• Immerse yourself in the client's business - understand their unique challenges, business and program objectives, and success measures
• Collaborate with clients, partners, and cross-functional teams to gather requirements, prepare budgets, develop project plans, and manage the delivery process
• Own delivery process, ensuring accurate, on time, profitable delivery of solutions and programs that delight clients and lead to growth over time
• Provide a single point of contact for clients, team members, and partners throughout delivery
• Champion our products - leverage the latest Forsta tools, features, and functionality to meet customers' needs
• Build deep client relationships to support customer success and account growth
• Inform clients, commercial leads, and management of progress, risks, and growth opportunities
• Advocate for clients internally with regard to product ease of use, user experience and design, new features and functionality to bring the voice of the customer to Product and R&D

Responsibilities:

• Present information clearly and confidently to clients and stakeholders within and outside the organization
• Demonstrate competence and confidence with the full VOC/E product and services suite, including those available through our partner networks
• Ability to think creatively about solving client issues or concerns to improve program outcomes, and deliver value; works effectively with varying degrees of ambiguity
• Effectively troubleshoot basic technical issues and translates technical jargon to business language for client contacts
• Provide guidance and best practice for use of the platform to achieve program objectives over time
• Identify potential risks and opportunities within assigned accounts to support retention and growth
• Implement projects on existing client accounts and lead new client implementations on small, mid-market, and large accounts
• Play an active, visible role in account planning on assigned book of business; support design, development, planning, and execution of strategic roadmaps for clients
• Support RFPs and other pre-sales activities as part of new client acquisition under the direction of Principal PM or Director
• Lead internal initiatives designed to improve the customer experience with Professional Services or the products and services we offer
• Participate in the training and onboarding of new/junior team members on assigned work

Qualifications:

• 3 to 5+ Years' of Market Research project management experience.
• Previous experience working with Forsta Plus or Decipher is a plus
• Professional demeanor, excellent written, and oral communication skills
• Demonstrated track record of success in outstanding customer service
• Capable of developing/maintaining long-term business partnerships with clients
• Ability to multi-task and effectively manage all responsibilities attached

Education:

Bachelor's degree is required.

About You:
You are a highly motivated individual that works well in a team environment yet can work autonomously and take individual initiative. You have exceptional time management and multi-tasking skills. You are detail-oriented and well organized. You are results oriented - a driver of projects, gets things done, with a "can-do" attitude.

Don't meet every single requirement?Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At Press Ganey we are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.

Additional Information for US based jobs:

Press Ganey Associates LLC is an Equal Employment Opportunity/Affirmative Action employer and well committed to a diverse workforce. We do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, veteran status, and basis of disability or any other federal, state, or local protected class.

Pay Transparency Non-Discrimination Notice - Press Ganey will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.

The expected base salary for this position ranges from $80,000to $95,000. It is not typical for offers to be made at or near the top of the range. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, licensure or certifications obtained. Market and organizational factors are also considered. In addition to base salary and a competitive benefits package, successful candidates are eligible to receive a discretionary bonus tied to achieved results.

All your information will be kept confidential according to EEO guidelines.

Our privacy policy can be found here:legal-privacy/

Reporting to the Director, HR Operations, this role is responsible for forecasting and planning the future workforce needs of Valley Children’s Healthcare. Through in-depth analysis of workforce demographics, labor trends, and required skill sets, the position identifies staffing gaps and partners with leadership to develop data-driven, quantitative labor forecasts that support organizational performance, operational planning, and long-term strategic initiatives.

This role oversees the position request and approval process and plays a key role in the continuous evolution of the organization’s comprehensive compensation program. By anticipating future compensation challenges, the incumbent proactively designs innovative, scalable solutions aligned with organizational goals, compensation philosophy, and financial guardrails. The position regularly presents clear, compelling, and data-backed recommendations to executive leadership to drive alignment and informed decision-making.

Additionally, this role oversees the operation, optimization, and integrity of Human Resource Information Systems (HRIS), driving continuous process improvements and ensuring accurate, reliable workforce data. The position provides leadership in developing and improving systems and processes while ensuring compliance with all applicable legal and regulatory requirements related to compensation and workforce data.

Work Location & On-Site Expectations

This position offers a hybrid work arrangement; however, due to the collaborative and operational nature of the role, frequent on-site presence is required. Candidates must reside within a reasonable commuting distance to support regular on-site engagement, as determined by business needs and management.

Qualifications

Education

• Bachelor’s degree in Business, Human Resources, or a related field (required)

Licenses and Certifications

• Certified Compensation Professional (CCOMP) (preferred)
• Professional in Human Resources (PHR) (preferred) or
• Senior Professional in Human Resources (SPHR) (preferred)

Work Experience

• Minimum of five (5) years of related experience in compensation and/or workforce planning (required)
• Minimum of three (3) years of HRIS experience (required)
• Minimum of five (5) years of progressively responsible professional experience (required)

Skills and Abilities

• Strong independent problem-solving and analytical skills
• Ability to manage multiple priorities and concurrent projects effectively
• Exceptional verbal and written communication skills
• Excellent organizational, customer service, and stakeholder engagement skills
• Proficiency in statistical analysis and data-driven decision-making
• Demonstrated experience with HRIS platforms
• Working knowledge of California and federal wage and hour regulations, including FLSA and Wage & Hour requirements (required)

Additional Information

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The qualifications listed above are representative of the knowledge, skills, and abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Compensation and Schedule

• Compensation Range: $72.40 – $100.20
• Work Shift: Day (United States of America)
• Exempt Status: Yes
• FTE: 100%
• Scheduled Weekly Hours: 40
• Daily Hours: 8

We’re Hiring: Workforce Management Analyst

At NSD, we’re a leading provider of vehicle protection solutions, supporting millions of drivers, dealers, agents, and financial institutions nationwide. Our mission is simple: deliver innovative products and exceptional service that keep motorists protected and moving forward.

We’re looking for a Workforce Management (WFM) Analyst to join our growing team. This role is ideal for someone who thrives in a data-driven environment and enjoys turning insights into operational impact.

What You’ll Do

As a key partner to leadership, you will provide analytical and operational support to ensure optimal staffing, efficiency, and service delivery:

• Support forecasting, scheduling, and capacity planning initiatives
• Maintain WFM system inputs to ensure accurate forecasts and schedules
• Monitor real-time performance (call volumes, queues, adherence) and escalate risks to service levels
• Execute intraday staffing adjustments, including schedule changes and overtime coordination
• Analyze performance metrics such as adherence, productivity, and utilization
• Develop and deliver standard and ad-hoc reporting (service levels, occupancy, shrinkage, forecast variance)
• Assist in short- and long-term capacity planning using historical and trend analysis
• Partner cross-functionally to ensure data accuracy and reporting consistency
• Document processes and contribute to continuous improvement initiatives

What We’re Looking For

• Bachelor’s degree in Business, Analytics, Operations, or related field (preferred)
• 3–5 years of Workforce Management, operations analytics, or contact center experience
• Experience with Verint WFM tools
• Strong analytical skills with the ability to translate data into actionable insights
• Advanced Excel and reporting proficiency

Why Join NSD?

We believe in taking care of our people—both professionally and personally:

• Comprehensive Benefits: Health, Dental, Vision, Life, Disability + Pet Insurance
• Work-Life Balance: Generous PTO, holidays, and a family-friendly schedule
• Culture That Cares: Team events, recognition programs, and family days
• Career Growth: A strong track record of promoting from within

Ready to make an impact? Apply today or message me directly to learn more.

#Hiring #WorkforceManagement #WFM #CallCenter #Analytics #Operations #NowHiring #Careers

Join Our Mission to Bridge the Digital Divide - Through AI!

Position: Programs Manager (AI Curriculum - Higher Ed) - Austin, Texas (Hybrid or Remote)

Salary Range: USD 55,000 - 75,000 annually (with a 3-month probation)

Location: Preference for Austin, Texas; remote possible

Travel: Occasional travel required with reasonable notice and accommodations

About Us

Sustainable Living Lab USA (SLL LLC USA) is part of a global movement, HQ in Singapore, offices in India, Indonesia, Japan, and the USA, to make technology inclusive, accessible, and sustainable. We design and deliver innovative education programs that equip learners with essential digital and AI skills - from US community colleges to grassroots organizations worldwide.

About the Role

We’re seeking a dynamic, articulate, and adaptable Programs Manager (AI Curriculum for HigherEd)to support the global expansion and US localization of our AI education programs.

This role involves delivery, curriculum creation, and program development, ideal for someone confident in discussing AI with non-technical audiences, passionate about learning, and eager to influence AI upskilling’s future. You’ll lead technical Train-the-Trainer (TTT) sessions with professors from community colleges and universities both virtually and in-person helping them develop/integrate technical AI concepts as part of their certifications/degrees.

This role blends delivery, curriculum design, and program development, ideal for a flexible, self-motivated individual with a growth mindset who thrives in ambiguous environments, constantly finding solutions to new problems.

Key Responsibilities

1. AI Programs Training & Facilitation (TTT Model)

• Lead virtual and in-person technical Train-the-Trainer (TTT) workshops across US, supporting partners in vocational education and workforce institutions worldwide.
• Ensure participants understand the content and are equipped to customize it for local contexts and learner needs.
• Develop and implement standardized training regimens and SOPs tailored for cross-cultural, regional, and state-wide implementation partners.
• Translate core AI, ML, DL, and Python concepts into engaging, beginner-friendly lessons sensitive to language diversity and digital fluency levels - but also able to deliver technical concepts like Maths for AI, Data science, and Agentic AI topics in depth.
• Conduct engaging and informative training sessions utilizing a standardized curriculum.

2. US Programme & Business Development (SMEs, Colleges, Universities, K12, communities)

• Manage the continuity and expansion of SLL's US programs, particularly within its extensive network of 140+ community colleges and universities spanning 40+ states.
• Work with the team to position SL2 as a leading partner in AI and emerging tech education for the US community college and vocational sector.
• Scale educational programs with school districts, community colleges, and universities, focusing on out-of-school programs and boot camps.
• Scale AI Community Engagements with clubs, societies, and foundations.
• Identify and articulate compelling use-case stories for workforce development partnerships.
• Support engagements with colleges, government agencies, and employers to co-develop bespoke AI education pathways.

3. Content Development and Productization

• Collaborate with internal teams to evolve and update existing programs and co-create new offerings.
• Lead the creation of slide decks, training decks, and other content as a core part of the role.
• Contribute to productizing key experiential learning offerings such as hands-on coding challenges and platform-based simulated work experiences.
• Help localize material for US-based institutions, aligning with skills frameworks and employer demand.
• Co-deliver experiential coding/skilling events, ensuring the core product is designed for global scalability and is adaptable to various educational levels, including tailoring project focus for different competitions for community college and university students.

What We're Looking For

• HigherEd/SME Training Experience: Minimum of 3 years in Higher Ed, training, or facilitation working with HigherEd/SMEs, including at least 2 years focused on technical or digital skills. Experience working across cultures and time zones is highly valued.
• Tech & Learning Aptitude: Intermediate to high knowledge of Python and AI/ML/DL/Agentic AI/Maths for AI/Data concepts. Strong personal interest in the evolving AI landscape and comfort with explaining complex topics to beginners. Experience or enthusiasm for Vibe Coding, digital hackathons, or collaborative prototyping is a plus.
• Communication & Facilitation: Fluent, clear-spoken English and strong public speaking skills. Able to adjust tone, pace, and clarity based on audience (e.g., teachers vs. college professors vs. workforce leaders). A strong presence on MS Teams/Zoom or in person - whether running a classroom session, hackathon, or partner presentation.
• Mindset & Tools: Adaptable, self-motivated, and collaborative. Skilled in using tools like Zoom, Google Workspace, and Teams, and eager to learn new platforms and facilitation techniques.
• Location & Eligibility: Preference for candidates based in Austin, TX, but open to strong remote applicants. Must be authorized to work in the US.

Why Join Us?

• Make Global Impact: Empower teachers and workforce educators across continents to teach AI confidently and contextually.
• Shape the Future of the US Workforce Skilling: Co-create impactful AI programmes for colleges and workforce partners across the US.
• Creative & Collaborative Culture: Work with a mission-driven team that values experimentation, equity, and lifelong learning.
• Featured Benefits: Medical insurance (100% employer contribution), 14 days annual leave, 14 days medical leave, and paternity and maternity leave. We request that the candidate to have their own device.

Ready to Apply?

Send your resume and a short, authentic cover letter to with the subject line: “Programs Manager (AI Curriculum) - U.S.” Please write authentically, and use AI tools with discernment.

Please include:

• Your expected monthly salary in USD
• Your current location and time zone
• Your availability to start
• Any accommodation requests (if applicable)

SLL LLC USA is an Equal Opportunity Employer. We celebrate diversity and are committed to building an inclusive workplace. If you need accommodations during the application process, please let us know.

At Memorial Hermann, we pursue a common goal of delivering high quality, efficient care while creating exceptional experiences for every member of our community. When we say every member of our community, that includes our employees. We know that when our employees feel cared for, heard and valued, they are inspired to create moments that exceed expectations, while prioritizing safety, compassion, personalization and efficiency. If you want to advance your career and contribute to our vision of creating healthier communities, now and for generations to come, we want you to be a part of our team.

Job Summary

Job Description

Minimum Qualifications

Education:  

• Bachelors of Nursing degree from an accredited school of professional nursing required or documented degree plan and timeframe to complete Bachelors Nursing
• For clinical manager positions in Magnet-designated hospitals or hospitals in pursuit of Magnet designation, a minimum of a Bachelors of Nursing is required at the time of hire or promotion

Licenses/Certifications:

• Current State of Texas license or temporary/compact license to practice professional nursing
• Certified in Basic Life Support
• Professional certification in clinical area or management preferred
• Additional certifications may be required based on discipline and/or nursing unit requirements

Experience / Knowledge / Skills

• Three (3) or more years experience in clinical area of practice and minimum one (1) year experience in a supervisory or management role
• Clinical Manager II: additional two (2) years experience (3 years total) in supervisory or management job

Principal Accountabilities

• Manages the daily operations of a patient care department, including forecasting and ensuring adequate staffing, taking departmental call; planning for continuity of care, serving in charge nurse role and providing direct patient care as needed.
• Collaborates with physicians, management team members, business partners, and customers to address strategic initiatives and organizational goals.
• Participates in a systemic, interdisciplinary, and ongoing evaluation of programs, process improvement, desired client-centered outcomes, and organizational outcomes.
• Considers the diverse needs of each patient through the entire continuum of care, providing and ensuring the highest level of service according to established service standards, optimizing the patient experience.
• Ensures adequate scheduling and staffing; recruits, retains, and develops staff; provides performance feedback, addressing issues as necessary, and provides input into staff performance reviews in a timely effective manner.
• Adheres to all regulatory and Texas Board of Nursing standards.
• Ensures safe care to patients, staff and visitors; adheres to all Memorial Hermann policies, procedures, and standards within budgetary specifications including time management, supply management, productivity and quality of service.
• Promotes individual professional growth and development by meeting requirements for mandatory/continuing education and skills competency; supports department-based goals which contribute to the success of the organization; serves as preceptor, mentor and resource to less experienced staff.
• Demonstrates commitment to caring for every member of our community by creating compassionate and personalized experiences. Models Memorial Hermann service standards of providing safe, caring, personalized and efficient experiences to patients and our workforce.
• Other duties as assigned.

Love where you work! Are you searching for a job where you look forward to each day's challenges and rewards? At Curative Care, you can be part of a team of excited individuals making a real difference in family's lives. We offer fantastic benefits and a great, fully immersive training program. Come see why we are one of the Journal Sentinel's Top Workplaces of 2025!

• Position Summary:
• This position is responsible for the leadership and supervision of day to day operations and staff within area(s) of responsibility. Communicates organizational direction to departmental team members as well as supervises and provides direction to ensure quality care and programming is provided.
• • Promotes and ensures a high quality, safe, stimulating and engaging environment for program participants.
• • Oversees admission and discharges of individuals to ensure program meets the needs for all participants.
• • Ensures programming and activities are meaningful, individualized and appropriate for participants, promoting choice and enhancing quality of life, dignity and respect at all times.
• • Promotes a wide variety of activities that include community integration, social engagement and life skills.
• • Ensures policies and procedures are adhered to by all team members and the program, including but not limited to the areas of record keeping, safety, human resources, quality, etc.
• • Promotes team environment through recognition, appreciation and accountability, promoting education, conducting timely performance reviews and providing feedback.
• • Recruits, trains and retains team members to enhance consistency of staff.
• •Promotes and grows program census by marketing communication with families and stakeholders and facilitating referral process.
• •Monitors financials and quality metrics to meet the needs of the clients.

Knowledge, Experience & Qualifications:

• Bachelor’s degree in business management or human services field with a minimum of four years’ work experience that includes administration or the human services field, Master’s degree or above preferred and two years of work experience in administration or the human services field.

• Possess and demonstrate leadership ability

• Able to work independently on a broad variety of projects, while coordinating and directing the work of others.

• Proactively address issues preventing escalation and problem solve alternative solutions when issues arise.

• Strong written and verbal communication .

• Meet internal and external deadlines and produce a consistently high-quality product.

• Ability to multi-task and perform multiple priorities. Ability to make decisions and solve problems.

• The ability to contribute in a team environment and/or independently, to provide excellent customer service.

• Strong computer skills, especially with the Microsoft suite: (Word, Excel, Outlook).

• Must have a valid Wisconsin Driver’s License and clean driving record to drive company van for clients and staff to outings.

Licenses & Certifications:

• Valid Wisconsin Driver’s License

• CPR/First Aid certified within first six months of hire

Equal Opportunity/Affirmative Action Employer committed to creating a culturally diverse workforce that serves the various needs of our clients.

MAU is hiring an Advanced Manufacturing Engineer for our client in Gainesville, GA. As an Advanced Manufacturing Engineer, you will design, develop, and enhance manufacturing processes that meet product requirements while prioritizing operator safety. This is a direct-hire opportunity.

Benefits Package

• 401(k)
• Health insurance
• Dental insurance
• Vision insurance
• Paid vacation
• Paid holidays
• Paid time off
• On-the-job training
• Opportunity for advancement

Shift Information

• Monday – Friday | 7:30 AM – 4:30 PM

Required Education and Experience

• Bachelor’s degree in Engineering or a related field, with a focus on manufacturing.

Preferred Education and Experience

• Experience with AutoCAD.
• Background in engineering within a manufacturing environment.
• A Master’s degree in a manufacturing-related engineering field

General Requirements

• Demonstrated ability to work with complex manufacturing systems.
• Strong skills in problem-solving, leadership, and communication.
• Experience with manufacturing methods, quality assurance, and presenting technical information to diverse audiences.
• Proficiency with CAD tools; familiarity with CAD/CAM and design documentation.
• Demonstrated interest in innovation, Industry 4.0 manufacturing technologies, and continuous improvement (e.g., automation, simulation, digital tools, data-driven process optimization).
• Naturally curious and comfortable exploring new tools, methods, and technologies to enhance safety, quality, and productivity.
• Experience leading a project or coordinating cross-functional teams in academic, co-op, or professional settings.
• Ability to drive initiatives from concept through implementation while maintaining alignment with stakeholders on the shop floor and in the office.

Essential Functions

• Design manufacturing processes that meet product requirements and prioritize operator safety
• Collaborate with equipment vendors and conduct research to develop safe and efficient production methods
• Develop manufacturing processes with poka-yoke solutions to prevent quality issues
• Design testing methods and evaluate finished products to ensure high-quality standards
• Analyze workflows, space needs, and equipment layouts using Kubota’s 5-Gen and KPS Principles
• Support production decisions by calculating costs, reviewing schedules, and estimating future needs
• Lead project activities, managing timelines, budgets, and vendor coordination
• Collect and analyze data to prepare process and product reports
• Create and maintain standard operating procedures and technical documentation
• Support continuous improvement and Kaizen initiatives to meet safety, quality, and productivity goals
• Research and recommend the adoption of technologies such as AI, automation, simulations, and vision systems
• Ensure compliance with relevant government regulations
• Collaborate with maintenance teams to develop preventative maintenance plans for new equipment
• Adhere to company policies and propose improvements to existing standards
• Design tooling and fixtures using CAD applications, and maintain design records
• Train technicians and operators on new or updated processes
• Stay current through workshops, publications, and professional organizations
• Support team members during high-capacity periods and share best practices

Working Conditions

• Work in a dynamic, loud production environment with varying temperatures
• Regularly work on the shop floor in collaboration with technicians, operators, and maintenance staff

Physical Demands

• Stand for extended periods and walk the shop floor regularly
• Sit for design, analysis, and documentation tasks
• Operate power and handheld tools as needed for manufacturing support

MAU Workforce Solutions is an innovative global company with extensive experience providing solutions for success in staffing, recruiting, technology and outsourcing to our clients, employees, and applicants. Headquartered in Augusta, GA since 1973, MAU is a family and minority-owned company offering better processes and better people to create efficiencies and greater profits for our clients. Our relationships with world-class companies, our training programs and our culture of family allow MAU to offer better results, better jobs, and better lives to those who work with us.

All Applicants must submit to background check and drug screening

Disclaimer: This job description is not designed to be a complete list of all duties and responsibilities required of the position

EOE