Wolfpak Patches Jobs in Usa
254 positions found
Company Description
Position: Website Manager
Type: Full Time - Onsite in Costa Mesa, CA
Salary: TBD
Company Description:
WOLFpak is a family-owned backpack brand that started in a humble garage in Southern California in 2020. In just four years, we have grown into a globally recognized name, thanks to our founders’ relentless drive and vision. As a trendsetter in the market, WOLFpak offers innovative designs with a stylish twist and a variety of fresh colorways. Our signature personalized patches allow you to express your individuality, while our bags seamlessly blend cutting-edge design with functionality. For more information, visit .
Role Description:
This is a full-time, on-site role based in Costa Mesa, CA, for a Website Manager. The Website Manager will oversee all aspects of our website's performance, user experience, and functionality. Key responsibilities include ensuring the site is user-friendly and up-to-date, managing content updates, optimizing for SEO, and coordinating with the marketing team to align online presence with brand goals. The role requires strong analytical skills to track performance metrics and continuously improve the website's effectiveness.
Key Responsibilities:
- Maintain and update website content to ensure accuracy and freshness.
- Optimize website for search engines to improve visibility and ranking.
- Enhance user experience through strategic layout and navigation improvements.
- Collaborate with marketing and design teams to align website content with brand strategy.
- Monitor website performance and analytics, providing insights for improvements.
- Ensure website security and troubleshoot any issues that arise.
- Manage relationships with third-party vendors for hosting and development needs.
Qualifications:
- Extensive experience in website management and development.
- Strong understanding of SEO principles and tools.
- Proficiency with content management systems (CMS), HTML, CSS, and other web technologies.
- Excellent communication skills for working with cross-functional teams.
- Strong organizational and analytical skills with attention to detail.
- Previous experience with e-commerce platforms is a plus.
- Passion for the fitness and athletic industry is an advantage.
Skills:
- Website Management, SEO Optimization, Content Management Systems, User Experience Design, Web Analytics, HTML/CSS, Project Management, Digital Strategy, E-commerce Platforms, Vendor Coordination.
Company Description
We specialize in crafting high quality embroidered/PVC patches, challenge coins, pins and badges with a no non-sense approach. Delivering unique products tailored to each client’s needs. Some of our top customers are First Responders, Military, and Federal Law Enforcement.
Role Description
In this full-time, in-office, position you will be at the forefront of both creative design and customer interaction. This role requires a blend of artistic skill, customer service excellence, and meticulous attention to detail. You will use your expertise in Adobe Creative Suite to create visually appealing designs while managing client relationships to ensure their visions are brought to life. You will be creating are for customers and in-house projects that will eventually be produced into 3d objects such as patches, challenge coins, pins, badges, etc.
Responsibilities:
- Proficient in Adobe Creative Suite, with a strong portfolio demonstrating your design skills.
- Excellent communication and interpersonal skills for effective customer interactions.
- High level of responsibility and the ability to work independently.
- Proven ability to handle multiple projects simultaneously with a keen attention to detail.
- Enthusiasm for working in a client-focused, creative environment.
- Ability to interact with government agencies with respect and professionalism.
Qualifications
- College degree is not required, we value you as you and your ability to work. We understand a degree does not necessarily create someone with a good work ethic or a great designer.
- Proficiency in Adobe Creative Suite
- Strong customer service skills
- Ability to reliably commute to our Beverly, MA office
- Willingness to work with a team
- Have pride in your work and have a good work ethic
- Desire to have fun at your job using your creativity on a daily basis to design works on a consistently wide range of subject matters.
Hours - 40hrs/week
Salary: $60,000 plus bonuses
Benefits:
- Flexible schedule
- Health insurance
- 3 weeks paid time off
The Patching / SCCM Administrator will provide Tier III IT operations support across the Office of Information Management (OIM) and SC mission systems, with a focus on endpoint management, patching, and compliance. This role is responsible for operating and maintaining Microsoft Endpoint Configuration Manager (SCCM), Intune, and related patching infrastructure, ensuring timely updates, secure baselines, and compliance with DOE directives and federal IT standards. The ideal candidate will have strong expertise in Windows desktop/server patching, automation, and reporting, while supporting hybrid environments and evolving enterprise service delivery models.
Responsibilities:
- Plan, schedule, and deploy Windows OS and application patches across servers and endpoints in accordance with OIM policy.
- Validate patch compliance against secure configuration baselines and DOE directives.
- Perform pre- and post-patch testing, documenting results and mitigating issues.
- Maintain patch deployment records, including maintenance logs, validation history, and compliance reports.
- Collaborate with cybersecurity teams to remediate vulnerabilities identified through patching gaps.
- Administer and maintain Microsoft Endpoint Configuration Manager (SCCM), including collections, deployments, task sequences, and reporting.
- Support Microsoft Intune for mobile device and modern endpoint management.
- Develop and maintain automation scripts (PowerShell, Azure CLI) to streamline patching and endpoint management tasks.
- Manage software distribution, OS imaging, and application packaging for enterprise endpoints.
- Monitor SCCM infrastructure health, including site servers, distribution points, and SQL databases.
- Continuously monitor patch compliance, endpoint health, and SCCM infrastructure performance.
- Generate and deliver compliance reports to leadership and stakeholders.
- Track and report on capacity utilization, resource consumption, and licensing compliance.
- Detect and resolve patching failures, bottlenecks, and outages in line with SLAs.
- Maintain and update the Configuration Management Database (CMDB) with patching and endpoint configuration items.
- Submit all patching changes via the OIM-approved change management system in accordance with the Change Control Review (CCR) process.
- Evaluate proposed changes for technical and cybersecurity risk, ensuring compliance with secure baselines.
- Maintain documentation of patching SOPs, SCCM configurations, and endpoint policies, reviewed quarterly or after major changes.
Minimum Qualifications:
- Bachelor's Degree in Information Technology, Computer Science or a related field or equivalent relevant experience; Master's Degree preferred.
- 7-10 years of experience in information technology, systems administration or other IT related field.
Other Job Specific Skills:
- Demonstrated technical proficiency equivalent to industry-recognized certifications, such as: Microsoft Certified: Endpoint Administrator Associate, Microsoft Certified: Windows Server Hybrid Administrator Associate, CompTIA Security+ or Network+.
- Vendor-specific certifications in endpoint security or patch management platforms.
- Proficiency in PowerShell scripting, SCCM administration, and automation tools.
- Strong knowledge of Windows OS patching, SCCM infrastructure, Intune, and compliance frameworks.
- Ability to support Windows, macOS, and Linux endpoints as required.
- Familiarity with federal IT compliance standards (e.g., FISMA, NIST SP 800-53).
Preferred Skills:
- Experience with hybrid endpoint management (SCCM + Intune).
- Familiarity with vulnerability management tools (e.g., Tenable, Qualys) and integration with patching workflows.
- Strong troubleshooting skills for patch deployment failures, SCCM infrastructure issues, and endpoint compliance gaps.
- Excellent documentation and communication skills for compliance reporting and operational transparency.
- Knowledge of federal government IT best practices and standards.
- Experience with continuous monitoring and incident response in a federal environment.
- Ability to work under federal IT security protocols and procedures.
- Understanding and application of FISMA (Federal Information Security Management Act) requirements.
- Familiarity with NIST (National Institute of Standards and Technology) Special Publications, particularly SP 800-53 (Security and Privacy Controls for Information Systems and Organizations).
- Experience with the RMF process for federal information systems, including system categorization, control selection, implementation, assessment, and continuous monitoring.
- Strong skills in incident detection, response, and recovery, following federal guidelines and protocols.
- Knowledge of cloud security principles and best practices, particularly relating to the security of cloud services used by the federal government (e.g., FedRAMP).
Summary:
The Manager of Network Management and Operations plans and manages the service delivery for quality and continuous improvement of network architecture, devices and protocols while adhering to and executing best practices to maintain optimal service levels. This position is responsible for daily operations for The Guthrie Clinic’s (TGC) network infrastructure to enable delivery and high availability of standard, enterprise-wide related clinical, business and communication applications. The Manager supports the Director of Enterprise IT Infrastructure to achieve goals and priorities to define and implement policies, procedures and technical solutions that ensure interoperability, manage security risks, lower total cost of ownership and provide a platform for scalable future growth. The Manager will offer business rationale and perspective on technological problems and opportunities. This position will be a technology advocate throughout the organization for the effective application of technology to meet business needs and to support business changes and growth. Technology functions include network infrastructure, architecture and protocols (routers, switches, wireless controllers, access points, firewalls, network appliances), network automation and operations, patch management, application delivery, monitoring and cloud computing.
Experience:
1. Preferred five to seven (5 to 7) years of experience in IT management and/or professional development in Information Technology management with experience supporting network infrastructure; healthcare experience preferred.
2. Highly experienced information systems professional with a strong technical background and proven track record of accomplishments in a large, complex multi-level organization.
3. Experience in network infrastructure, architecture and protocols (routers, switches, wireless controllers, access points, firewalls, network appliances), network automation and operations, patch management, application delivery, monitoring and cloud computing.
4. Strong knowledge of healthcare information systems (e.g., Epic, Cerner), cybersecurity and clinical operations.
5. Experience with cloud computing platforms, particularly in Microsoft Azure environments and hybrid cloud architecture.
6. Prior experience delivering high availability systems in a 24/7 environment across geographically dispersed business units.
7. Demonstrated ability to facilitate evaluation of technologies and achieve consensus on technical standards and solutions among a diverse group of information technology professionals.
8. A proven track record of motivating and managing diverse technical staff and resources in multiple projects through all life-cycle phases, while establishing direction and standards and maintaining a high level of user trust and confidence in the group’s knowledge of and concern for users’ business needs.
9. Demonstrated commitment to customer service who has provided responsive and effective support, developed solid working relationships with customers, and delivered high quality, value-added services that met/exceeded customer expectations.
10. A strong business orientation with the ability to balance good judgment with bottom-line business orientation to systems technology that supports return-on-investment decisions.
11. A technically strong individual with a broad and deep knowledge of network infrastructure, architecture and protocols (routers, switches, wireless controllers, access points, firewalls, network appliances), network automation and operations, patch management, application delivery, monitoring and cloud computing.
12. Equally adept at developing technology strategies and the operation of existing technical infrastructures. Significant experience and knowledge of computing architecture and implementation of networked computing structures.
13. Polished professional with demonstrated information technology experience and strong communication skills that can rapidly gain and maintain credibility with customers and IT colleagues.
14. An innovative thinker who understands the practical application of technology and is able to plan for systems today that will carry the organization into the future.
15. Thoroughly understands hospital operations, anticipates needs, and pursues effective and efficient solutions. Able to translate information technology jargon into terms understandable by all audiences.
16. Experience managing service level agreements in either an insourced or outsourced professional services operation.
Education:
1. Bachelor’s degree in Information Technology, Computer Science, Healthcare Administration or related field strongly desired or an equivalent combination of education and experience.
Licenses
Essential Functions:
- Plans and manages the activities of the Network Management and Operations department. Works in collaboration with other TGC IT departments supporting information system infrastructures to assure continuous operation of all enterprise-wide business critical systems.
- Oversee the planning and deployment of standards and technology changes for network infrastructure environments and operational IT programs (i.e., lifecycle management, service continuity, compliance).
- Participates in TGC initiatives providing leadership and guidance on technology infrastructure standards, implications, and investments.
- Perform a lead role in the development of a broad TGC network strategy.
- Anticipates and provides solutions for complex problems and issues, recommends upgrades and enhancements. Rapidly absorbs complex technical and conceptual information to identify issues and implications. Able to present understandable alternatives to both technical and non-technical individuals at all levels of the organization.
- Monitors industry trends, maintains knowledge of developments in network infrastructure, architecture and protocols, network automation and operations, patch management, application delivery, monitoring and cloud computing.
- Maintain current working knowledge of IT best practices and innovative solutions within both healthcare and industry. Identifies leading edge technologies for potential early adoption that will result in service differentiation and create competitive advantage. Collaborates with other TGC IT departments, TGC management and business leaders assisting in the evaluation and validation of emerging technologies. Identifies strategies to mitigate risk associated with leading edge technologies.
- Provides leadership to ensure appropriate technology use, standards and policies. Provides efficient, cost-effective technology services for network infrastructure, architecture and protocols, network automation and operations, patch management, application delivery, monitoring and cloud computing.
- Benchmark, analyze report on, and make recommendations for the improvement of the IT infrastructure and systems to achieve an optimal balance of cost and service.
- Promotes the use of TGC’s PMO methodology and standards to manage IT initiatives.
- Participates in the development and implementation of TGC’s business/disaster recovery plan. Facilitate periodic business recovery tests to ensure that plans are current and effective. Participates in other TGC emergency preparation and testing as required.
- Demonstrates commitment to customer service by providing responsive and effective support, developing solid working relationships with customers and IT colleagues, and delivering high quality, value-added services that exceed customer expectations.
- Manages relationships with hardware/software vendors and other suppliers of information systems related to products and services. Negotiates service level agreements with preferred vendors.
- Develops and monitors capital and operating budgets and three-year financial plan. Identifies opportunities to leverage economies across TGC.
- Develops and maintains policies and procedures and assures compliance with legal and regulative issues (JCAHO, HIPAA, and HITRUST).
- Balances resources to ensure that support services are effectively delivered, and projects are completed on time and within budget. Secures external resources as required.
- Recruits and develops staff to create a high-performing IT Enterprise Infrastructure organization capable of supporting current systems while leveraging next generation technologies.
- Demonstrates a commitment to excellence in Customer Service with all internal and external customers of TGC.
- Exhibits a customer/supplier philosophy that emphasizes both internal and external relationships; identifies both customer and supplier needs/expectations and strives to exceed them. Consistently enforces the critical importance of supporting patient care.
- Demonstrates responsibility for ongoing personal development, professional growth, and continuing education.
- Recruits, orients, and manages staff required to meet strategic and operational objectives.
- Ensures that staff receive appropriate career development opportunities. Counsels and coaches staff to improve performance and foster personal growth. Conducts regular performance appraisals and recommends appropriate personnel actions.
- Creates a team oriented, professional work environment providing the requisite challenges to retain talented IT professionals.
- Willingness to travel between sites in the TGC Pennsylvania/New York regional footprint (Sayre, Towanda, Troy, Corning, Cortland, Binghamton, etc.)
- Performs related duties as assigned and unrelated duties as requested.
Skills / Technology : OS/Infrastructure (OS, Load Balancer, DNS, Storage, Firewall)
The Challenge
Client is seeking as UNIX Administrator with excellent technical, process and automation skills to be part of High-Performance Cloud Operations Team. As an Infrastructure Administrator, this person is responsible for the daily administration of Linux and Unix servers in a business application environment. This includes general system administration tasks, software and hardware support, system configuration, system monitoring. This person must have excellent Linux/Unix administration experience, with customer relation skills. Candidate should be able to work with business application administrators, helping troubleshoot their applications and guide them with standard methodologies. Candidate must be able to express thoughts clearly and capable of working in a team or as a sole contributor. Individual should be self-motivated with very good communication skills. Main point responsible for the overall operability, resiliency, performance, and capacity of owned production services.
What you’ll do
- System Administration - This person would be responsible for the day-to-day administration of all Linux based servers. This includes monitoring the trouble ticket queue, system troubleshooting, hardware and software system changes, scripting, patching, system performance monitoring, system sizing, system integration, upgrade implementation, and hardware diagnostics.
- Application support – This person would work with application administrators to help fix and fine-tune applications and also if required guide application administrators in standard processes related to using the underlying UNIX infrastructure.
- Documentation – Maintain all system documentation.
What you need to succeed
- Unix/Linux System Administration: In-depth experience with Unix/Linux servers (especially Suse, AIX, RHEL, CentOS) for installation, configuration, patching, and troubleshooting.
- Automation & Scripting: Proficiency in scripting (Bash, Python) and automation tools (Ansible, etc.) to streamline deployments and manage configurations.
- Demonstrable ability to perform UNIX builds,
- Understanding of RedHat Satellite, IBM NIM, or SUSE Manager for patch management.
- Networking Knowledge: Strong grasp of networking (TCP/IP, DNS, SSH, etc.) and system connectivity for effective troubleshooting in distributed environments.
- Working knowledge of Virtual machine management (VmWare, OpenShift) TCP/IP functionality, networking, Remote administration, cloning, migration, etc.
- Security Best Practices: Expertise in system security – user access controls, OS hardening, patch management, and compliance.
- Soft Skills: Strong communication, teamwork, and problem-solving skills to collaborate across teams and resolve complex issues efficiently.
- Operational experience with Ansible and Terraform are beneficial.
About Keyfactor
Our mission is to build a connected society, rooted in trust, with identity-first security for every machine and human. Keyfactor helps organizations move fast to establish digital trust at scale - and then maintain it. With decades of cybersecurity experience, Keyfactor is trusted by more than 1,500 companiesacross the globe. We are proud to continually earn recognition as a Best Place to Work, and we achieve that through our amazing people who cultivate our culture as we grow. We hope you will trust your future with Keyfactor!
Title: Associate Cloud Engineer
Location: United States; Remote, EST or CST (hybrid if local to Cleveland, OH or Atlanta, GA)
Experience: Associate
Job Function: Cloud Operations
Employment Type: Full-Time
Industry: Computer and Network Security
About the position
The Associate Cloud Engineer supports the operation and maintenance of the organization's cloud infrastructure by executing defined tasks and following established procedures and security best practices.
This role contributes to day-to-day operational activities, including infrastructure deployment, monitoring, patching, and incident triage, while building hands-on experience in a production cloud environment.
Applicants must reside in the United States. US Citizenship required.
Responsibilities
Infrastructure as Code (IaC)
- Has hands-on exposure to Infrastructure as Code toolsets used to deploy cloud infrastructure
- Works with low-complexity infrastructure code, including writing or enhancing existing definitions
- Seeks guidance from more senior engineers for non-routine work
- All changes are reviewed prior to implementation
Configuration
- Works with service management and configuration tools to support server configuration
- Has exposure to low-complexity configuration code and established configuration patterns
- Non-routine configuration changes require guidance and review from senior team members
Task Automation
- Applies foundational scripting knowledge using tools such as REST APIs, Azure Automation Runbooks, Azure Function Apps, and DevOps pipelines
- Supports low-complexity automation tasks
- All automation work is reviewed before implementation
Networking
- Applies foundational knowledge of general and cloud networking concepts to support a secure hosting environment
- Implements networking changes that have been reviewed and approved
Monitoring & Alerting
- Works with Azure Monitor and related alerting capabilities, including alert rules, action groups, and log analytics
- Supports monitoring configuration changes under guidance
Patch Management
- Participates in patch management activities and routine maintenance efforts
- Troubleshoots common patching issues and escalates complex cases as needed
PKI Knowledge
- Has limited exposure to PKI concepts and the Cloud Engineering role in supporting PKI operations
- Performs routine PKI tasks using documented procedures
- All PKI-related work is reviewed prior to implementation
Product Knowledge
- Has exposure toKeyfactor'shosted products and core functionality
- Deploys and configures products to a baseline level using documented instructions
- Performslow-complexitytroubleshooting with review before changes are applied
Minimum Qualifications, Education, and Skills
- High School Diploma orequivalent experience
- Up to 2 years of related work experience and general knowledge within their functional area
- Working knowledge of Microsoft Azure, including native services and tooling
- Hands-onexperience with Infrastructure as Code (IaC) and configuration management tools
- PowerShell scripting (medium complexity)
- Hands-on experience with Windows systems administration, including Windows Roles & Features and Active Directory
- Problem-solving skills (low to moderate complexity), with the ability to troubleshoot low to moderately complex issues
- Effectivewritten and verbal communication skills with a professional demeanor
- Organizational, time-management, and attention-to-detail skills
- Ability to collaborate effectively within a team environment
- Self-motivated with the ability to complete projectsin a timely manner
- Able to thrive in a fast-paced,deadline drivenenvironment. #LI-NA1
Compensation
Salary will be commensurate with experience.
Culture, Career Opportunities and Benefits
We build teams that continually strive to get better than the day before. You will be challenged daily and given opportunities to grow personally and professionally. We balance autonomy and structure to create an entrepreneurial environment to spur creativity and new ideas.
Here are just some of the initiatives that make our culture special:
- Second Fridays (a company-wide day off on the second Friday of every month minus November and December of 2025 due to the Holiday schedule). Please note that this benefit is subject to change.
- Comprehensive benefit coverage globally.
- Generous paid parental leave globally.
- Competitive time off globally.
- Dedicated employee-focused ambassadors via Key Contributors & Culture Committees.
- DIVERSE Commitment, a call to action for a more inclusive and diverse future in business, society, and technology.
- The Keyfactor Alliance Program to support DEIB efforts.
- Wellbeing resources, wellness allowance, mindfulness app free membership, Wellness Wednesdays.
- Global Volunteer Day, company non-profit matching, and 3 volunteer days off.
- Monthly Talent development and Cross Functional meetings to support professional development.
- Regular All Hands meetings - followed by group gatherings.
Our Core Values
Our core values are extremely important to how we run our business and what we look for in every team member:
Trust is paramount.
We deliver security software and solutions where trust and openness are of the highest importance for our customers. We are honest and a trusted partner in every aspect of business.
Customers are core.
We strategize, operate, and execute through a customer-centric view. We prioritize the security interests of our customers, and we act as if their data were our own.
Innovation never stops, it only accelerates.
The speed of change is accelerating. We are committed, through investment and focus, to stay ahead of the innovation curve.
We deliver with agility.
We thrive in high-paced and continually changing environments. We navigate through newly added variables, adjust accordingly, while driving towards our strategic goals.
United by respect.
Respect for all is what unites us. We promote diversity, inclusivity, equity, and acting with empathy and openness, both in our business and in our communities.
Teams make "it" happen.
Vision and goals are not individually achievable - they require teamwork. We pride ourselves in operating as a cohesive team, creating promoters and partners, and winning as one.
Keyfactor is a proud equal opportunity employer including but not limited to veterans and individuals with disabilities.
REASONABLE ACCOMMODATION: Applicants with disabilities may contact a member of Keyfactor's People team via and/or telephone at to request and arrange for accommodations at any time.
Keyfactor Privacy Notice
**Multiple Openings**
The Stucco Finish Laborer supports the installation, repair, and finishing of stucco systems on commercial and residential restoration projects. This role involves hands‑on exterior work including surface preparation, mixing materials, applying base and finish coats, patching, sanding, and assisting with related scopes such as waterproofing, painting, and concrete repair. The ideal candidate brings skilled labor experience, attention to detail, and a commitment to high‑quality workmanship.
Key Responsibilities
- Assist in the installation and repair of stucco systems including scratch, brown, and finish coats.
- Prepare surfaces by cleaning, repairing, masking, applying bonding agents, and patching existing stucco.
- Mix stucco, plaster, and texture materials to the proper consistency.
- Apply texture and finish coats by hand trowel or spray textures (as required).
- Perform stucco patching, crack repair, and blending to match existing surfaces.
- Support related work scopes including paint/primer, waterproofing, concrete patching, and general exterior restoration tasks.
- Safely operate hand tools and power tools including trowels, hawks, mixers, grinders, and sprayers.
- Work from scaffolding, swing stages, ladders, or lifts as needed.
- Maintain cleanliness of tools, equipment, and jobsite areas.
- Follow all company safety policies and maintain safe work practices at all times.
Benefits
- $0‑cost basic health plan (other plan upgrades available) – eligibility begins on the 1st of the month after 60 days
- Dental and vision insurance options
- Annual reviews and growth opportunities
- Clear advancement path based on skill, performance, quality, and reliability
Employer asks for I-9 information.
QUALIFICATIONS Bachelor’s degree in Computer Science or Management Information Systems or equivalent experience.
Minimum of eight (8) years Microsoft SQL Server experience with strong knowledge and experience on Microsoft SQL Server technology architecture including high availability, encryption at rest, and log shipping.
Skilled in the installation, setup, patch administration, maintenance, and upgrading of SQL Server databases.
Familiarity with Microsoft SQL Server 2019 and Microsoft SQL Server 2022.
Proficiency in performance monitoring, instance optimization, and SQL query tuning.
Experience performing hot and cold backups.
MUST have strong understanding of database hardening, security administration, and security-related tools.
Practice reviewing and implementing monthly security updates.
Active management of production database environments and risk reduction.
Strong communication and analytical abilities with readiness to provide future guidance on database technology implementation.
Ability to collaborate with multiple development teams and software vendors for issue resolution and planning.
MUST have the capability to conduct root cause analysis of issues and deliver solutions.
RESPONSIBILITIES Primary responsibility is for the day-to-day management of numerous SQL server databases and instances on Microsoft Windows environments including Microsoft SQL server 2019 and 2022.
Research, plan, recommend, and implement patches, upgrades and installations for Microsoft SQL Server technology products, including PSU patches.
Responsible for monitoring database availability, statistics and other application specific parameters to maintain performance of the system.
Responsible for capacity planning.
Develop and tune database environments to ensure performance and service delivery expectations are met.
Participate in the resolution of critical and complex design and implementation issues across projects.
Write shell scripts, PL/SQL, and Perl scripts as needed.
Provide advanced database services to meet the needs of the business.
Provide mentoring to less experienced DBAs.
Ability to support linked servers for other data sources, Oracle for example.
Link Technologies is an equal opportunity employer.
All qualified applicants will receive consideration for employment without discrimination based on race, color, religion, sex, gender identity/expression, sexual orientation, national origin, protected veteran status, disability, or any other factors protected by law.
Job Title: Network Operations Manager - NMS
Job Type: Full time - Permanent
Location: Richardson, TX – Onsite
Job Summary
- Lead the implementation and evolution of the client’s proprietary managed service systems that use network intelligence to maintain, optimize, and enhance customer networks.
- This technical leadership role balances hands-on implementation with team coordination, process improvement, and product development to enable scalable and efficient operations.
- Implement and support the network management systems that power the client’s managed services, including Ciena Navigator, Nokia WS-NOC, and NFM-P, along with related proprietary software platforms.
- Deliver proactive lifecycle management through Managed Software Services (MSS), including remote upgrades, security patching, and platform maintenance across customer optical NMS environments.
- Collaborate closely with the client’s software development and network engineering teams to identify and implement capabilities that leverage network intelligence data to proactively detect, communicate, and automatically resolve issues—transforming raw telemetry into actionable insights that prevent customer-impacting events network
ROLES & RESPONSIBILITIES
Network Intelligence and Service Delivery Optimization
- Collaborate with software development and network engineering teams to identify and implement features that transform network telemetry into proactive issue detection, communication, and automated resolution
- Drive automation and tooling improvements to increase efficiency and reduce manual effort
- Expand the internal knowledge base to accelerate implementation and troubleshooting
- Develop reporting on service delivery metrics, upgrade pipelines, and resource utilization
Service Delivery & Technical Leadership
- Lead delivery of Managed Software Services (MSS) – NMS upgrades, security patches, and maintenance – through direct execution or team delegation
- Provide technical escalation and approve upgrade strategies, rollback procedures, and risk mitigation plans
- Coordinate with customers' engineering and PM teams to manage scope changes, resolve delivery issues, and maintain high satisfaction
- Stay current on vendor software releases, security vulnerabilities, and industry best practices
- Manage vendor relationships for support, licensing, and technical escalations
Business & Operational Management
- Serve as primary point of contact for MSS and support quarterly business reviews
- Support sales and account management to refine and close new MSS opportunities
- Track operational budgets and drive profitability for MSS engagements
- Define and track KPIs: upgrade success rate, on-time delivery, customer satisfaction, and team utilization
Team Development & Culture
- Lead and mentor high-performing team with clear roles, responsibilities, and career progression
- Conduct performance reviews and provide coaching on technical capabilities and customer service excellence
- Foster a culture of proactive service delivery, continuous improvement, and technical innovation
QUALIFICATIONS
Required Experience
- 5+ years of experience in network operations, managed services, or telecom service delivery with strong technical foundation in enterprise IT infrastructure
1. Linux/Windows environments, database management, virtualization platforms
- Lifecycle management: system updates, security patches, and firmware upgrades
- Administering storage arrays and ensuring RAID/disk redundancy is in place
- Managing software license files tied to NMS platforms
- Maintaining replication and backup jobs
- 2+ years in leadership roles managing technical, service delivery teams
- Working knowledge of optical networking technologies (DWDM, OTN) in relation to Network Management Systems (Ciena Navigator/MCP, Nokia WaveSuite, or similar platforms)
- Proven track record delivering Managed Services with SLA commitments and customer satisfaction goals
- Experience with remote service delivery models, maintenance window planning, and change management
- Familiarity with ITIL service management framework and best practices
- Vendor management and escalation experience with telecom equipment manufacturers and software providers
Preferred Qualifications
- ITIL Foundation, PMP, or relevant vendor and technical certifications (Ciena, Nokia, VMware, Hyper-V)
- Experience in both service provider and enterprise networking environments
- Knowledge of network automation using Python, Ansible, or similar tools
- Experience with agile project delivery methodologies
- Leadership & Soft Skills
- Strong written and verbal communication skills
- Proven ability to develop and mentor technical talent
- Strong problem-solving skills and ability to make sound decisions under pressure
- Experience working with remote team members and customers
- Ability to balance strategic planning with hands-on technical problem solving
- Customer-focused mindset with commitment to service excellence
Education
Bachelor's degree in Telecommunications, Electrical Engineering, Computer Science, or related field; or equivalent experience
Amentum is seeking a 2nd shift Facility Painter in Peoria, Il! Typical work hours are 2nd Shift Mon-Fri 3:00 pm to 11:30pm; hours may vary based on business demand.
The Facility Painter will be tasked with various sized painting projects throughout the facility, including the pre-painting preparatory work.
Responsibilities include, but not limited to:
- Interior prepping and painting of office spaces, hallways, rest rooms, closets, meeting rooms, etc.
- May require some dry wall patching and mudding, and some wall papering or patching.
- Exterior painting includes, but not limited to doors, railings, bollards, walkways and striping.
- Includes other duties as assigned by supervisor.
Physical Requirements:
- Requires the ability to regularly lift up to 50 lbs.
- Requires the ability to regularly climb extension ladders, roof ladders, stepladders, and stairs at least 10 times during shift.
- Requires the flexibility to bend/stoop, squat repetitive during shift.
- Requires the ability to regularly kneel repetitive for shift.
- Requires the ability to move in a 90-degree fashion on a repetitive basis for shift.
- Requires the ability to stretch/reach on a repetitive basis for shift.
- Requires the ability to walk extensively throughout the plant during shift.
- Requires the use of a Company/Client approved utility knife.
- Requires the ability to differentiate colors pertaining to paint colors
- Some tasks will require repetitive wrist movement.
- Requires the ability to interact with all clients in a professional and friendly manner despite periods of stress.
Minimum Requirements:
- High school diploma or demonstrated equivalent.
- Three years of experience as a residential or commercial painter.
- Experience repairing drywall.
- Experience operating and working from various man-lifts and ladders.
- Experience hanging and patching wallpaper.
- Experience taping off trim.
- Experience at trimming out a room.
- Qualified applicants must pass a medical evaluation for respirator use and be able to successfully complete a fit test for each type of respirator needed for the position or for an approved alternate respirator that provides equal or better protection from identified hazards.
- Must be meticulous and produce high quality work.
- Other duties as assigned.
Additional Information:
- Qualified applicants who are offered a position must pass a pre-employment substance abuse test.
- This position requires a valid Driver's License.
- This position does not include sponsorship for United States work authorization.
- This position will require the ability to obtain a security access badge at our client's location.
- This position may require overtime, various shifts, weekends, holidays, and alternative work.
Special Requirements:
- Wear steel toe/metatarsal safety shoes, safety glasses, gloves, hard hats, and other Personal Protective Equipment as needed.
- General plumbing and electrical knowledge needed or willing to learn.
- Cope with demands (stressors) that are associated with the job and/or the work environment so that acceptable levels of performance and overall contribution are maintained.
Compensation Details:
30.00
The compensation range or hourly rate listed for this position is provided as a good-faith estimate of what the company intends to offer for this role at the time this posting was issued. Actual compensation may vary based on factors such as job responsibilities, education, experience, skills, internal equity, market data, applicable collective bargaining agreements, and relevant laws.
Benefits Overview:
Our health and welfare benefits are designed to support you and your priorities. Offerings include:
- Health, dental, and vision insurance
- Paid time off and holidays
- Retirement benefits (including 401(k) matching)
- Educational reimbursement
- Parental leave
- Employee stock purchase plan
- Tax-saving options
- Disability and life insurance
- Pet insurance
Note: Benefits may vary based on employment type, location, and applicable agreements. Positions governed by a Collective Bargaining Agreement (CBA), the McNamara-O'Hara Service Contract Act (SCA), or other employment contracts may include different provisions/benefits.
Amentum is proud to be an Equal Opportunity Employer. Our hiring practices provide equal opportunity for employment without regard to race, sex, sexual orientation, pregnancy (including pregnancy, childbirth, breastfeeding, or medical conditions related to pregnancy, childbirth, or breastfeeding), age, ancestry, United States military or veteran status, color, religion, creed, marital or domestic partner status, medical condition, genetic information, national origin, citizenship status, low-income status, or mental or physical disability so long as the essential functions of the job can be performed with or without reasonable accommodation, or any other protected category under federal, state, or local law.