Winsmith Speed Reducer Jobs in Usa

About the Role

We are seeking a Director of Operations to lead manufacturing, quality, and supply chain for a fast-growing, performance-driven manufacturer in St. Joseph, Missouri. Our client is a high-growth brand well known in their industry for quality and innovation, with a global customer base.

This role will oversee the operational engine of the business—ensuring production scales efficiently while maintaining the precision, quality, and reliability the brand is known for.

The ideal candidate is a hands-on builder who enjoys building and improving systems, developing teams, and creating operational discipline in an environment where speed and execution matter.

This leader will work closely with executive leadership to support growth, new product launches, and expanding OEM partnerships.

Why This Role Is Compelling

This is not a maintenance role. The next Director of Operations will help build the operational infrastructure for the company’s next phase of growth.

Key challenges and opportunities include:

• Scaling production to support increasing demand
• Improving throughput and reducing lead times
• Strengthening quality systems for tight tolerance manufacturing
• Optimizing supply chain and inventory planning
• Supporting new product introductions from R&D to production

For the right leader, this is an opportunity to shape the operational backbone of a growing manufacturing company.

Key Responsibilities

Manufacturing Leadership

• Lead daily manufacturing operations to ensure safe, efficient, and reliable production.
• Improve throughput, yield, and on-time delivery across the production floor.
• Implement lean manufacturing tools to streamline production flow and reduce waste.

Quality & Process Excellence

• Own quality performance and ensure products meet strict cosmetic and tolerance standards.
• Strengthen process control, root-cause analysis, and continuous improvement programs.

Supply Chain & Materials Management

• Oversee purchasing, supplier relationships, inventory planning, and logistics.
• Ensure reliable supply and optimal inventory levels to support production and seasonal demand.

Team Leadership

• Build, coach, and develop a high-performing operations team.
• Establish clear accountability and foster a culture of ownership and craftsmanship.

Cross-Functional Collaboration

• Partner with Sales and R&D to align production capacity with demand.
• Lead operational planning for new product introductions.

Operational Performance

• Track operational KPIs and convert insights into improvement initiatives.
• Manage operational budgets and drive cost efficiency across the value stream.

What Success Looks Like in the First 12 Months:

The successful candidate will:

• Improve production throughput and reduce operational bottlenecks
• Strengthen production planning and inventory management
• Implement measurable lean initiatives that reduce scrap and lead times
• Build a more structured KPI framework for operational decision-making
• Develop a stronger production team with clear accountability and performance expectations
• Support the successful launch of new products into production

Preferred Qualifications

Education

Bachelor’s Degree in Engineering

(Mechanical, Materials, Manufacturing, Electrical, or related discipline)

Ideal Experience

• 6-10+ years of progressive leadership in manufacturing or operations
• Experience in precision manufacturing, composites, or similar performance-driven industries
• Proven success improving throughput and reducing lead times using lean methodologies
• Hands-on experience with NetSuite or comparable ERP/MRP systems
• Experience managing high SKU counts and seasonal demand
• Experience working in small to mid-sized manufacturing environments

Leadership & Skills

• Strong understanding of lean manufacturing, quality systems, and production planning
• Data-driven decision-making and operational analytics capability
• Proven ability to lead teams through operational improvements and change
• Strong facilitation, training, and communication skills

Why This Opportunity Stands Out

This role offers the chance to build and lead the operational backbone of a growing company known for performance and innovation.

Your leadership will directly influence:

• Production capability
• Product quality
• Operational scalability
• Team culture

For the right leader, this is an opportunity to make a visible impact and help shape the company’s next stage of growth. Would you like to know more? Apply today.

Job Title: Warehouse Manager

Location: Kansas City, KS (On-site)

Employment Type: Full-Time

Reports to: General Manager, Foxx Equipment

Company Description

Founded in 1956, Foxx Equipment is a leading supplier of equipment and replacement parts for beverage dispensing systems. We help beverage professionals keep systems running smoothly with a broad selection of dependable components from leading brands and the know-how to support successful installs and service work.

Role Overview

The Warehouse Manager, Kansas City leads day-to-day operations at Foxx's KC facility to ensure efficient, accurate, and cost-effective fulfillment of customer orders. This role oversees receiving, storage, inventory control, order picking/packing, shipping, returns, and assembly activities while maintaining strong service levels and driving continuous improvement.

The Warehouse Manager is accountable for safety, productivity, inventory accuracy, and picking, packing, and shipping execution discipline across the KC warehouse team.

Key Responsibilities

Warehouse Operations & Fulfillment

• Lead daily warehouse execution: receiving, put-away, replenishment, picking, packing, shipping, returns, and assembly
• Ensure high order accuracy, on-time shipping, and consistent workflow throughout the facility
• Maintain clean, organized, and efficient warehouse layout (slotting, staging, flow paths, and storage strategy)

Inventory Control & Working Capital

• Own inventory accuracy through cycle counting, location control, and transaction discipline
• Reduce inventory variance, shrink, and aged inventory through tight process control and root-cause problem solving
• Partner with Procurement and Sales to support forecasting inputs, expedite priorities, and resolve shortages

Logistics & Cost Control

• Coordinate outbound shipping execution and carrier scheduling to support speed and cost targets
• Improve freight recovery, packaging standards, and shipment quality to reduce damage and rework
• Drive cost discipline across labor utilization, overtime, supplies, and warehouse overhead

Process, Systems & Continuous Improvement

• Establish and track KPIs for service, productivity, and inventory performance; use data to drive daily/weekly accountability

Team Leadership & Safety

• Lead, coach, and develop the KC warehouse team
• Set clear expectations, training standards, and performance accountability
• Maintain a strong safety culture, ensure compliance, and drive continuous improvement in workplace safety

Success Metrics

• Improved order accuracy and reduced credits/returns due to warehouse errors
• Increased on-time ship performance and faster cycle time from order release to ship
• Higher labor productivity and improved overtime control
• Improved inventory accuracy (cycle count results, reduced adjustments, fewer stockouts)
• Reduced freight cost and damage/rework as a percentage of revenue

Qualifications

• 5+ years of warehouse leadership experience in distribution and/or light assembly environments
• Hands-on experience improving inventory accuracy, fulfillment performance, and productivity
• Strong understanding of warehouse systems/ERP and operational KPIs
• Solid analytical and financial discipline
• Proven ability to lead teams, enforce process discipline, and build a culture of ownership and safety

Compensation & Benefits

• Base salary: $80,000 - $100,000, based on experience
• Performance-based bonus
• Health, dental, and vision insurance
• Paid time off and holidays
• 401(k)

The Broward County Board of County Commissioners is seeking qualified candidates for Treatment Plant Operator - Water & Wastewater Operations Division

• Vocational/Technical School Certification OR Associates Degree in Biology, Chemistry, Engineering, Environmental Science, Water or Wastewater Treatment, Public Admin, or a closely related field.
• Bachelor's Degree in Biology, Chemistry, Engineering, Environmental Science, Water or Wastewater Treatment, Public Admin, or a closely related field.
• Master's Degree in Biology, Chemistry, Engineering, Environmental Science, Water or Wastewater Treatment, Public Admin, or a closely related field.
• Possession of "C" Florida State Operator license in Wastewater
• Possession of "C", "B" or "A" Florida State Operator license in Water
• Possession of "C", "B" or "A" Collection certification in Wastewater
  

Duties and Responsibilities

The functions listed below are those that represent the majority of the time spent working in this class. Management may assign additional functions related to the type of work of the job as necessary.

Understands, implements, maintains and assists the processing of millions of gallons of wastewater entering the plant and following various biological, mechanical and chemical processes to return treated waters meeting state and federal safety standards back into the environment.

Performs routine to complex maintenance and repair duties of water equipment and facilities; collects water samples for testing; performs and records chemical adjustments and laboratory sampling and testing; ascertains treatment performance and quality; monitors and sets chlorine machinery to obtain proper chemical usage readings; operates and maintains pump stations; records daily pump readings, records flows, time of flows, pressures, and chemical usage.

Performs clerical duties, data entry, process control, calculations and runs quantitative and qualitative analysis and interprets data for performance evaluation.

Runs vacuum building system; collects samples from off sight station; receives chemical deliveries on and off sight; maintains and monitors backwash filter.

Checks plant equipment and troubleshoots plant problems; diagnoses, troubleshoots and writes work orders when a malfunction has been discovered; performs frequent rounds checking the status of water and wastewater treatment units, tanks and machines; performs a variety of routine cleaning activities in order to ensure the safety and cleanliness of facility/treatment plant; proper start up and shut down of different tanks and pumps according to conditions and supervisor directives; resets plant to proper operating conditions caused by storms and power outages.

Computes a variety of work orders to document treatment plant activity, request maintenance, repairs, and compile statistics for periodic reports.

Monitors treatment plant operations to ensure compliance with State and County regulations standards and verifies process is operating efficiently and effectively; checks on storage and inventory of chemicals.

Performs related work as assigned.

• Manages Complexity: Makes sense of complex, high quantity, and sometimes contradictory information to effectively solve problems. Quickly determines the most critical data and focuses analysis there; recognizes even subtle symptoms that indicate problems; probes deeply for root causes; uses systematic problem-solving methods. Well.
• Decision Quality: Makes good and timely decisions that keep the organization moving forward. Swiftly internalizes coaching on routine issues; handles issues confidently after instruction. Leverages rules and procedures to speed up decision making. Confidently and quickly draws on others' expertise.
• Plans and Aligns: Plans and prioritizes work to meet commitments aligned with organizational goals. Outlines clear plans that put actions in a logical sequence; conveys some time frames. Aligns own work with relevant workgroups. Takes some steps to reduce bottlenecks and speed up the work.
• Optimizes Work Processes: Knows the most effective and efficient processes to get things done, with a focus on continuous improvement. Pursues, explores, and develops ways to ensure own work is as effective as possible within all relevant processes. Shares an analysis of process problems with stakeholders; discusses how to resolve the issue.
• Ensures Accountability: Holds self and others accountable to meet commitments. Accepts responsibility for own work, both successes and failures. Handles fair share and does not make excuses for problems. Usually meets commitments to others.
• Communicates Effectively: Develops and delivers multi-mode communications that convey a clear understanding of the unique needs of different audiences. Listens attentively and takes an interest. Keeps others well informed; conveys information clearly, concisely, and professionally when speaking or writing.
• Situational Adaptability: Adapts approach and demeanor in real time to match the shifting demands of different situations. Finds out which situations call for flexibility and responds accordingly; seeks and listens to others' input and feedback on how to adapt approach to changing situations.

Physical Demands

Physical demands refer to the requirements for physical exertion and coordination of limb and body movement.

Performs light work that involves walking or standing most of the time and involves exerting up to 20 pounds of force on a regular and recurring basis, or skill, adeptness and speed in the use of fingers, hands or limbs on repetitive operation of mechanical or electronic office equipment or tools within moderate tolerances or limits of accuracy.

Unavoidable hazards refer to the job conditions that may lead to injury or health hazards even though precautions have been taken.

Involves routine and frequent exposure to toxic/caustic chemicals.

County Core Values

All Broward County employees strive to demonstrate the County's four core behavioral competencies.

• Collaborates: Building partnerships and working collaboratively with others to meet shared objectives.
• Customer focus: Building strong customer relationships and delivering customer-centric solutions.
• Instills trust: Gaining the confidence and trust of others through honesty, integrity, and authenticity.
• Values differences: Recognizing the value that different perspectives and cultures bring to an organization.

Copyright 2025 Korn Ferry. ALL RIGHTS RESERVED

Broward County is an Equal Opportunity Employer committed to inclusion. Broward County is committed to providing equal opportunity and reasonable accommodations to qualified persons with disabilities. We support the hiring of people with disabilities; therefore, if you require assistance due to a disability, please contact the Professional Standards Section in advance at or email to make an accommodation request.

Note: During emergency conditions, all County employees are automatically considered emergency service workers. County employees are subject to being called to work in the event of a disaster, such as a hurricane, or other emergency situation and are expected to perform emergency service duties, as assigned.

All Broward County employees must serve the public and fellow employees with honesty and integrity in full accord with the letter and spirit of Broward County's Employee Code of Ethics, gift, and conflict of interest policies.

All Broward County employees must establish and maintain effective working relationships with the general public, co-workers, elected and appointed officials and members of diverse cultural and linguistic backgrounds, regardless of race, color, religion, sex, national origin, age, disability, marital status, political affiliation, familial status, sexual orientation, pregnancy, or gender identity and expression.

The Broward County Board of County Commissioners is seeking qualified candidates for Treatment Plant Operator - Water (Water and Wastewater Services Division).

Performs skilled operational and regulatory work in the testing and treatment of City water in compliance with all applicable regulations and guidelines.

Works under general supervision, independently developing work methods and sequences.

Requires six (6) months experience in operation or maintenance of mechanical, hydraulic, or electrical equipment similar to that utilized in treatment plant operations or completion of the Pre-Apprenticeship program in either Water Operations or Wastewater Operations through Junior Achievement of South Florida.

Must obtain the Class C Water or Wastewater Plant Operator License within two (2) years of hire.

Preferences

* Vocational /Technical school certification or Associate's Degree or higher in Biology, Chemistry, Engineering, Environmental Science, Water or Wastewater Treatment, Public Administration or closely related field.

* Possession of a C, B or A Florida State Operator license in Water Treatment.

* Possession of a C, B, or A Florida State Operator license in Wastewater Treatment.

Duties and Responsibilities

The functions listed below are those that represent the majority of the time spent working in this class. Management may assign additional functions related to the type of work of the job as necessary.

Understands, implements, maintains and assists the processing of millions of gallons of wastewater entering the plant and following various biological, mechanical and chemical processes to return treated waters meeting state and federal safety standards back into the environment.

Performs routine to complex maintenance and repair duties of water equipment and facilities; collects water samples for testing; performs and records chemical adjustments and laboratory sampling and testing; ascertains treatment performance and quality; monitors and sets chlorine machinery to obtain proper chemical usage readings; operates and maintains pump stations; records daily pump readings, records flows, time of flows, pressures, and chemical usage.

Performs clerical duties, data entry, process control, calculations and runs quantitative and qualitative analysis and interprets data for performance evaluation.

Runs vacuum building system; collects samples from off sight station; receives chemical deliveries on and off sight; maintains and monitors backwash filter.

Checks plant equipment and troubleshoots plant problems; diagnoses, troubleshoots and writes work orders when a malfunction has been discovered; performs frequent rounds checking the status of water and wastewater treatment units, tanks and machines; performs a variety of routine cleaning activities in order to ensure the safety and cleanliness of facility/treatment plant; proper start up and shut down of different tanks and pumps according to conditions and supervisor directives; resets plant to proper operating conditions caused by storms and power outages.

Computes a variety of work orders to document treatment plant activity, request maintenance, repairs, and compile statistics for periodic reports.

Monitors treatment plant operations to ensure compliance with State and County regulations standards and verifies process is operating efficiently and effectively; checks on storage and inventory of chemicals.

Performs related work as assigned.

• Manages Complexity: Makes sense of complex, high quantity, and sometimes contradictory information to effectively solve problems. Quickly determines the most critical data and focuses analysis there; recognizes even subtle symptoms that indicate problems; probes deeply for root causes; uses systematic problem-solving methods. Well.
• Decision Quality: Makes good and timely decisions that keep the organization moving forward. Swiftly internalizes coaching on routine issues; handles issues confidently after instruction. Leverages rules and procedures to speed up decision making. Confidently and quickly draws on others' expertise.
• Plans and Aligns: Plans and prioritizes work to meet commitments aligned with organizational goals. Outlines clear plans that put actions in a logical sequence; conveys some time frames. Aligns own work with relevant workgroups. Takes some steps to reduce bottlenecks and speed up the work.
• Optimizes Work Processes: Knows the most effective and efficient processes to get things done, with a focus on continuous improvement. Pursues, explores, and develops ways to ensure own work is as effective as possible within all relevant processes. Shares an analysis of process problems with stakeholders; discusses how to resolve the issue.
• Ensures Accountability: Holds self and others accountable to meet commitments. Accepts responsibility for own work, both successes and failures. Handles fair share and does not make excuses for problems. Usually meets commitments to others.
• Communicates Effectively: Develops and delivers multi-mode communications that convey a clear understanding of the unique needs of different audiences. Listens attentively and takes an interest. Keeps others well informed; conveys information clearly, concisely, and professionally when speaking or writing.
• Situational Adaptability: Adapts approach and demeanor in real time to match the shifting demands of different situations. Finds out which situations call for flexibility and responds accordingly; seeks and listens to others' input and feedback on how to adapt approach to changing situations.

Physical Demands

Physical demands refer to the requirements for physical exertion and coordination of limb and body movement.

Performs light work that involves walking or standing most of the time and involves exerting up to 20 pounds of force on a regular and recurring basis, or skill, adeptness and speed in the use of fingers, hands or limbs on repetitive operation of mechanical or electronic office equipment or tools within moderate tolerances or limits of accuracy.

Unavoidable hazards refer to the job conditions that may lead to injury or health hazards even though precautions have been taken.

Involves routine and frequent exposure to toxic/caustic chemicals.

County Core Values

All Broward County employees strive to demonstrate the County's four core behavioral competencies.

• Collaborates: Building partnerships and working collaboratively with others to meet shared objectives.
• Customer focus: Building strong customer relationships and delivering customer-centric solutions.
• Instills trust: Gaining the confidence and trust of others through honesty, integrity, and authenticity.
• Values differences: Recognizing the value that different perspectives and cultures bring to an organization.

Copyright 2025 Korn Ferry. ALL RIGHTS RESERVED

Broward County is an Equal Opportunity Employer committed to inclusion. Broward County is committed to providing equal opportunity and reasonable accommodations to qualified persons with disabilities. We support the hiring of people with disabilities; therefore, if you require assistance due to a disability, please contact the Professional Standards Section in advance at or email to make an accommodation request.

Note: During emergency conditions, all County employees are automatically considered emergency service workers. County employees are subject to being called to work in the event of a disaster, such as a hurricane, or other emergency situation and are expected to perform emergency service duties, as assigned.

All Broward County employees must serve the public and fellow employees with honesty and integrity in full accord with the letter and spirit of Broward County's Employee Code of Ethics, gift, and conflict of interest policies.

All Broward County employees must establish and maintain effective working relationships with the general public, co-workers, elected and appointed officials and members of diverse cultural and linguistic backgrounds, regardless of race, color, religion, sex, national origin, age, disability, marital status, political affiliation, familial status, sexual orientation, pregnancy, or gender identity and expression.

Our client, a Chicago-based nationwide retailer + e-commerce business, is seeking a commercially minded, execution‑driven Head of Legal to build and lead the company’s first in‑house legal function. This is a high‑velocity, player‑coach role for an attorney who can independently negotiate complex commercial agreements, manage outside litigation counsel, and proactively safeguard a fast‑moving national retail brand. The role provides direct legal support for:

• A national retail real estate portfolio
• A high‑volume digital marketing and e‑commerce engine
• A multi‑state workforce
• A rapidly evolving technology stack

The ideal candidate is decisive, pragmatic, and comfortable operating at “fashion speed,” providing real‑time, business‑aligned risk assessments while enabling growth. This is a hands‑on role—fully responsible for drafting, redlining, negotiating, and driving matters to completion.

Core Responsibilities

Retail Real Estate & Expansion

• Draft, review, and negotiate retail leases, renewals, amendments, subleases, and guaranties.
• Partner with Real Estate leadership on market entry strategy and site‑level risk evaluation.
• Analyze co‑tenancy, exclusivity, kick‑outs, CAM provisions, and landlord work letters.
• Lead lease abstracting, compliance, and portfolio risk mitigation planning.

Portfolio Risk Management

• Manage landlord disputes, default notices, CAM audits, and rent reconciliation issues.
• Coordinate outside real estate counsel as needed.
• Provide legal guidance on store closures, relocations, and early terminations.

Facilities, Construction & Vendor Agreements

• Negotiate construction contracts, contractor agreements, maintenance providers, and logistics vendors.
• Ensure proper indemnification, insurance, and liability protections.

Technology, SaaS & IP

SaaS & Technology Procurement

• Lead negotiation of SaaS agreements, enterprise licenses, integrations, and managed services.
• Negotiate data security terms, SLAs, uptime guarantees, liability caps, and indemnities.
• Partner with IT to balance operational speed with effective risk control.

E‑Commerce & Data Compliance

• Protect customer data, payment systems, e‑commerce uptime, and marketing platforms.
• Review vendor security posture, privacy obligations, and data‑handling practices.

Intellectual Property

• Manage trademark filings, renewals, and enforcement.
• Oversee brand‑protection efforts and coordinate outside IP counsel.

Litigation & Insurance Management

• Direct outside counsel across active litigation (TCPA, ADA web accessibility, consumer, contract, employment, etc.).
• Assess exposure and provide executive‑level risk summaries.
• Lead settlement strategy and participate in mediations.

Insurance

• Serve as primary contact for insurance carriers.
• Manage tendering, challenge denials, and negotiate policy renewals.
• Optimize coverage and recovery strategies.

Employment & Marketing Compliance

• Advise on wage/hour issues, terminations, discrimination risk, multi‑state compliance, and policy updates.
• Provide guidance for SMS/email marketing, data usage, and privacy compliance (TCPA, CCPA, CAN‑SPAM, emerging state laws).

Strategic Expectations

• Reduce outside counsel spend through improved matter and vendor management.
• Standardize contract templates and negotiation playbooks.
• Improve lease negotiation efficiency and response speed.
• Strengthen insurance recovery outcomes.
• Implement a risk‑prioritization and reporting framework.
• Establish centralized tracking for contracts, disputes, and litigation.

Experience

• 5–9 years of legal practice
• Background in commercial transactions (retail leasing and SaaS strongly preferred)
• Litigation management experience, including insurance‑backed defense
• Prior in‑house retail or technology experience preferred

Business Orientation

• Pragmatic, commercially minded decision‑maker
• Provides clear, concise executive summaries
• Operates with urgency without sacrificing precision

Ideal Candidate Profile

• Thrives in a fast‑paced, founder‑driven environment
• High ownership and accountability
• Comfortable pushing back on carriers and outside counsel
• Not bureaucratic; decisive and execution‑focused
• Understands both brick‑and‑mortar retail and digital/e‑commerce risk

Our specialized recruiting professionals apply their expertise and utilize our proprietary AI to find you great job and candidate matches faster.

Tampa, FL

MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs.

At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization.

Are you a great communicator who enjoys helping others? We're hiring Customer Service Representatives to support inbound customer inquiries. In this role, you'll assist callers by resolving disputes, processing payments, and providing guidance on procedures all while delivering a professional and positive customer experience.

This is an entry-level, on-site position based at our Tampa ValorVIP (an MCI Company) office. While previous contact center experience is a plus, it's not required. We provide paid training, full benefits, performance incentives, and opportunities for career advancement.

We're looking for dependable individuals with strong communication skills and a willingness to learn and grow in a fast-paced environment.

To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test.

This position supports customer service, technical support, and customer sales interactions. This role requires you to interact with hundreds of customers each week across the country to resolve support issues, sell new products and services, and ensure a best-in-class customer experience. In addition to being the best in the business when it comes to customer interactions, you will need to be confident, fully engaged, a team player, and dedicated to bringing a positive and enthusiastic outlook to work each day.

Key Responsibilities:

• Handle inbound and outbound calls with professionalism and courtesy
• Understand customer needs and provide effective solutions
• Research and resolve issues by coordinating with other departments as needed
• Follow client-specific processes and maintain a courteous tone throughout interactions
• Use internal systems to manage accounts and accurately document customer claims
• Adhere to scripts, policies, and procedures
• Leverage training and knowledge resources to answer customer questions
• Maintain confidentiality and handle sensitive information appropriately
• Escalate complex issues to supervisors or appropriate departments
• Aim for first-call resolution through effective problem-solving
• Stay up to date by attending training sessions and reviewing new materials
• Meet attendance and scheduling requirements consistently

Wonder if you are a good fit for this position? It's about building relationships and turning the knowledge you gain in training into customer wins. Representatives make a difference to customers and the company, providing over-the-phone customer service, sales, and technical support. We provide all new employees with world-class training, so all positive, driven, and confident applicants are encouraged to apply. Ideal candidates for this position are highly motivated, energetic, and dedicated.

Required:

• Must be at least 18 years old
• High school diploma or equivalent
• Proficient in data entry and computer use
• Fluent in English (spoken and written)
• Wired high-speed internet connection (minimum 20Mbps download speed)
• Strong written, verbal, and organizational skills
• Typing speed of at least 20 words per minute
• Availability to work scheduled shifts, including during training
• Basic knowledge of Microsoft Office (Excel, Word, PowerPoint, Outlook)
• Comfortable using Windows PC applications and learning new systems
• Reliable and punctual with excellent attendance
• Strong problem-solving and troubleshooting abilities
• Skilled in conflict resolution and negotiation
• Customer-focused, empathetic, and patient
• Able to multitask, stay focused, and manage time independently
• Team-oriented with a commitment to delivering excellent service
• Adaptable and able to thrive in a dynamic, fast-paced environment
• Strong interpersonal skills and the ability to build rapport with customers and colleagues

All MCI Locations:

• Must be authorized to work in the country where the job is based.

Subject to the program and location of the position:

• Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results.
• Must be willing to submit to drug screening. Job offers are contingent on drug screening results.

Want an employer that values your contribution? At MCI, we believe that your hard work deserves recognition and reward. Our compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members.

What You Can Expect from MCI:

We understand the importance of balance and support, which is why we offer a variety of benefits and incentives that go beyond a paycheck. Our team members enjoy:

• Paid Time Off: Earn PTO and paid holidays to take the time you need.
• Incentives & Rewards: Participate in daily, weekly, and monthly contests that include cash bonuses and prizes ranging from electronics to dream vacations and sometimes even cars!
• Health Benefits: Full-time employees are eligible for comprehensive medical, dental, and vision coverage after 60 days of employment, and all employees have access to MEC medical plans after just 30 days. Benefit options vary by location.
• Retirement Savings: Secure your future with retirement savings programs, where available.
• Disability Insurance: Short-term disability coverage is available to help protect you during unexpected challenges.
• Life Insurance: Access life insurance options to safeguard your loved ones.
• Supplemental Insurance: Accident and critical illness insurance
• Career Growth: With a focus on internal promotions, employees enjoy significant advancement opportunities.
• Paid Training: Learn new skills while earning a paycheck.
• Fun, Engaging Work Environment: Enjoy a team-oriented culture that fosters collaboration and engagement.
• Casual Dress Code: Be comfortable while you work.

Compensation & Benefits that Fit Your Life

MCI takes pride in tailoring our offerings to fit the needs of our diverse team across subsidiaries and locations. While specific benefits and incentives may vary by geography, the core of our commitment remains the same: rewarding effort, providing growth opportunities, and creating an environment where every employee feels valued.

If you're ready to join a company that recognizes your contributions and supports your growth, MCI is the place for you. Apply today!

This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds.

Consistent with the Americans with Disabilities Act (ADA), it is the policy of MCI and its affiliates to provide reasonable accommodations when requested by a qualified applicant or employee with a disability unless such accommodations would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment. If reasonable accommodations are needed, please contact Human Resources.

Full-Time / Exempt | Los Angeles, CA | Hybrid

Salary Range: $185,000 - $220,000 base + bonus eligibility

About This Opportunity

At Wantable, we’re redefining retail through personalization. Our membership-based model and proprietary technology empower us to curate products that help customers discover confidence and joy through style. 

As a data-driven fashion company, we combine human intuition with algorithmic intelligence to deliver personalized assortments – balancing creativity, analytics, and operational precision. 

We’re seeking a Director of Planning & Assortment to own the full merchandise planning and buying strategy across its women's and men's businesses. This is a high-autonomy, technically rigorous role for someone who is equally comfortable building a demand forecast, leading a buying team, and presenting a seasonal assortment strategy — all in the same week.

If you've built cohesive, commercially strong assortments, know merchandise financial planning cold, and are energized by the intersection of AI-powered analytics and real product judgment, this is a role worth a conversation.

Role Summary

The Director of Planning & Assortment owns assortment architecture and merchandise planning strategy end-to-end, and directly leads the buying team that executes against it. You'll ensure every theme and season delivers a cohesive, commercially optimized assortment across third-party brands, private label programs, and core business channels.

This role sits at the intersection of analytical planning and creative merchandising. You bring full product lifecycle fluency, from pre-season architecture through in-season optimization to end-of-life exit, and the buying acumen to translate plans into compelling product selections. This is a lean, low-bureaucracy environment where technical depth, independent judgment, and hard work directly shape customer experience and company performance.

What You'll Own

Assortment Planning & Architecture

• Own the end-to-end assortment plan, building cohesive assortments that balance breadth, depth, newness, and brand mix against financial targets and customer data.
• Build and maintain assortment architectures that reflect customer segmentation, attribute-level performance, trend signals, and white-space opportunities — serving as the single point of accountability for assortment integrity.
• Develop pre-season and in-season plans for both third-party and private label programs, managing each product lifecycle stage — introduction, growth, maturation, and exit — with precision.
• Define the seasonal vision and thematic direction for each assortment, then ensure buying execution delivers against it with a curated, intentional product mix.
• Set and manage targets for receipt flow, sales plan, margin, inventory turns, weeks of supply, and sell-through by category and brand type.

Buying Strategy & Execution

• Lead and direct the buying team, ensuring all purchasing decisions ladder up to the assortment plan and reinforce seasonal themes, category strategies, and financial targets.
• Guide buyers on brand selection, style-level decisions, and order quantities to keep assortments cohesive and free of redundancy, gaps, or drift.
• Own end-to-end buying strategy for assigned categories as needed, using AI-assisted trend forecasting, predictive analytics, and rapid in-season experimentation.
• Maintain and grow vendor partnerships that support speed, innovation, flexibility, and margin improvement.
• Partner with the internal Private Label team to drive private label growth informed by predictive trend data, attribute analytics, and lifecycle calendars — ensuring those assortments complement and strengthen the overall product mix.

Merchandise Financial Planning & Analytics

• Lead merchandise financial planning processes including OTB management, tops-down/bottoms-up reconciliation, and scenario modeling.
• Apply strong mathematical and statistical skills to demand forecasting, size-curve optimization, pricing elasticity analysis, and promotional impact modeling.
• Develop measurable success criteria tied to KPIs including margin dollars, inventory turns, GMROI, conversion, and customer relevance.
• Own lifecycle margin management across the full product journey — from initial markup strategies through markdown cadence and liquidation planning — for both third-party and private label programs.

AI, Planning Tools & Automation

• Integrate and champion AI tools within the planning and buying workflow — demand-forecasting models, assortment simulations, attribute-level analytics, and LLM-powered trend research.
• Evaluate, implement, and optimize planning platforms and technologies that increase speed, accuracy, and scalability across both functions.
• Build lean, automated processes to improve replenishment triggers, size/color optimization, and receipt-flow management.
• Use ML-driven insights to reduce bias in assortment and buying decisions, surface emerging opportunities, and accelerate test-and-learn cycles.

Cross-Functional & Team Leadership

• Work closely with other leaders to align assortment architecture with seasonal themes, customer preferences, and style-level penetration goals.
• Lead cross-functional initiatives where planning rigor, buying expertise, and data-backed decision making drive business outcomes.
• Lead, coach, and develop the buying team to operate with autonomy, analytical precision, and clear ownership — building the connective tissue between planning strategy and market-level buying decisions.
• Use AI and advanced planning tools to uplevel team capability across forecast accuracy, hindsight discipline, market sensing, and vendor negotiation.
• Create a culture of continuous improvement, intellectual curiosity, and measurable impact.

What You Bring

• 8–10+ years of merchandising, planning, and/or buying experience in apparel, including direct leadership of buying teams.
• Deep apparel expertise with a strong understanding of fit, fabrication, seasonality, and category nuance across women's and/or men's apparel.
• End-to-end product lifecycle experience across both third-party brand buying and private label development — from concept through exit.
• Strong mathematical and analytical foundation, including comfort with statistical modeling, demand forecasting, and financial planning frameworks.
• Demonstrated proficiency with AI-driven tools and modern planning platforms — you evaluate, adopt, and integrate new technologies, not just use what you're handed.
• Proven ability to build cohesive, commercially strong assortments that tell a clear story by theme and season.
• Advanced Excel / Google Sheets skills; experience with enterprise planning systems a plus.
• Ability to make independent, data-informed decisions with speed and conviction — not layers of approval.
• Strong communication skills — able to translate quantitative insights and tradeoffs clearly for both technical and non-technical audiences.
• Creativity balanced with disciplined, quantitative thinking.
• Bachelor's degree in Merchandising, Business, Mathematics, or related field preferred but not required.
• Ability to travel as needed.

Compensation & Logistics

• Base salary: $185,000 – $220,000 depending on experience
• Bonus eligible
• Full benefits package
• Based in Los Angeles, CA — hybrid schedule

How We Work at Wantable

• High ownership. You are trusted to make decisions that directly impact customers and financial performance.
• Hard-working and hands-on. We move fast, stay scrappy, and focus on impact.
• Independent thinkers. We value leaders who confidently make data-driven decisions without layers of approvals.
• Low bureaucracy. We avoid committees, long processes, and unnecessary steps.
• Love of fashion & product. We combine data with intuition to create experiences customers love.
• Results over pedigree. What you’ve built matters more than where you’ve been.

We are an equal opportunity employer committed to building a diverse and inclusive team.

Role: Technical Designer

Location: New York City (Central)

Role Summary: We are seeking an experienced Technical Designer to join our team based in New York City, USA. The ideal candidate will possess a wealth of knowledge in garment production, testing and quality control.

Key Responsibilities:

• Responsible for all technical aspects of garment production to ensure high quality and functional products.
• Responsible for the following KPI’s – reduced defect rate, increased first time pass rate, production efficiency, compliance rate and reduced returns rate.
• Management of the end-to-end QC process. Inclusive of fabric testing, audits and the management of safety standards.
• Delivering continuous creative solutions to support long term compliance with manufactures.
• Effectively liaising with manufactures ensuring cohesive process control throughout production.
• Manage and conducting in-house fit sessions whilst taking steps to proactively prevent technical issues
• Management of sampling processes ensuring accuracy, speed and compliance.
• Liaising with the Designers, Buyers and Suppliers to offer technical guidance on new product development and garment construction.
• Management of grading and tolerance rules.
• Implement solutions from analysing returns and faults to reduce.

Requirements:

• A minimum of 3-4 years’ experience in a similar role (including multi-product experience)
• Exceptional understanding of garment construction, quality control and fabric technology/testing
• Experience of working directly with manufactures
• A positive attitude towards challenges and implement solutions
• Strong time-management skills; able to prioritise tasks & be flexible
• Clear concise communication is a must both written and verbally
• Confident using Outlook and Excel

Overview

, Inc. has consistently been at the forefront of innovation and customer experience for more than 40 years. This highly visible, enterprise role powers our Loyalty, Retention, and Customer Growth strategy across all brands within our portfolio, including 1-800-Flowers, Harry & David, Cheryl’s Cookies, Personalization Mall, The Popcorn Factory, Shari’s Berries, and more.

We are seeking a customer-centric, data-driven leader who challenges the status quo, delivers measurable results, and brings creative yet disciplined approaches to growth. Maintaining leadership in the gifting space requires continuous innovation, bold thinking, and a relentless focus on customer behavior and economics.

The Senior Director of Loyalty, Retention & Growth will own the enterprise loyalty growth engine, accountabile for driving incremental purchase frequency, retention, customer lifetime value (CLV), and contribution margin per customer. This role is responsible for ensuring Loyalty is not a benefit program, but a measurable, EBITDA-conscious growth lever that reduces reliance on paid acquisition and strengthens long-term customer relationships.

This leader will define the strategic roadmap, financial model, and operating rhythm for Loyalty—pairing clear customer value with disciplined experimentation, omnichannel activation, and continuous optimization.

Key Responsibilities

Loyalty Strategy & Program Roadmap

• Define and own the multi-year enterprise loyalty strategy, including program architecture, member value proposition, tiering, benefits, and customer positioning.
• Own the Free → Paid loyalty funnel, including membership mix, upgrade rates, renewal performance, and paid-tier penetration.
• Establish a loyalty operating rhythm that ensures continuous improvement through structured testing, optimization, and performance reviews.
• Translate enterprise growth goals into loyalty initiatives that drive incremental revenue, frequency lift (1x → 2x+), and retention—not just engagement.

Omnichannel Lifecycle & Journey Leadership

• Lead loyalty lifecycle strategy and activation across app-first and owned channels, including Push, in-app journeys, Email, SMS, Direct Mail, and onsite experiences.
• Ensure all loyalty communications are explicitly tied to behavioral objectives (activation, repeat purchase, upgrade, renewal), not just message delivery.
• Develop and manage a loyalty promotional calendar that balances customer value with margin discipline and long-term profitability.
• Partner with CRM Ops and channel teams to ensure consistent execution, personalization, and scalable activation.

Measurement, Forecasting & KPI Ownership

• Own the loyalty business case and performance scorecard, including member acquisition, engagement, upgrade, renewal, and retention forecasting.
• Drive measurement frameworks focused on incrementality and profitability, including test vs. control, holdouts, and cohort analysis.
• Make data-backed recommendations to improve program ROI, contribution margin, and long-term value creation.

Personalization & Customer Experience Innovation

• Leverage customer data, segmentation, and behavioral insights to create relevant, personalized loyalty experiences that reduce incentive waste.
• Identify opportunities to improve the end-to-end member journey (join → earn → redeem → renew → advocate).
• Lead enhancements to loyalty journeys, triggered programs, and lifecycle touchpoints to increase frequency and reduce churn.

Platform, Data & Operational Excellence

• Own loyalty platform capabilities and performance; identify feature, data, and technology needs to support roadmap delivery.
• Partner with Martech, Analytics, and Data teams to ensure loyalty data is accurate, actionable, and usable across activation channels.
• Ensure loyalty reporting, tagging, and performance measurement are consistent, scalable, and decision-ready.

Cross-Functional Leadership & Enterprise Alignment

• Serve as the enterprise loyalty lead, aligning Brand, Product, Analytics, Merchandising, Customer Service, and Technology around shared loyalty goals.
• Influence stakeholders and align teams around financial and behavioral loyalty KPIs, not vanity metrics.
• Build and lead a high-performing team culture focused on speed, accountability, experimentation, and customer obsession.

Qualifications

• 10–12+ years of experience in Loyalty, CRM, Retention, or Lifecycle Marketing with a proven track record of launching and scaling omni-channel loyalty programs.
• Strong strategic and analytical orientation with the ability to translate customer behavior into financial outcomes and growth plans.
• Deep understanding of loyalty economics, including incrementality, liability, breakage, margin impact, and incentive optimization.
• Experience leading cross-functional initiatives across Marketing, Product, Data, and Technology.
• Strong command of app-first lifecycle marketing and CRM best practices (Push, in-app, Email, SMS, Direct Mail, onsite).
• Entrepreneurial mindset—comfortable operating lean, moving quickly, and building from 0→1 and 1→10.
• Experience managing teams and developing talent.
• Digital/eCommerce experience preferred; retail experience strongly preferred.

Director of Reverse Logistics

The Director of Reverse Logistics is responsible for the strategic oversight and operational execution of the company’s reverse supply chain ecosystem including product returns, refurbishment, recycling, and warranty fulfillment. This leader will be a visionary with a track record of enhancing customer experience, optimizing operations, and driving process improvements.

Success in this role requires exceptional leadership, strong communicator who navigate operational challenges – particularly in environments with tenured employees, and cross-functional collaboration expertise to align various departments toward a common goal. The ideal candidate will leverage data analytics, root cause analysis, and continuous improvement strategies to drive results.

Key Responsibilities:

1. Leadership & Strategy

• Define and implement a long-term strategy for reverse logistics operations that aligns with broader business objectives.
• Build, develop, and retain a high-performing team, fostering a culture of accountability, continuous improvement, and adaptability.
• Provide strong leadership in change management, ensuring buy-in from key stakeholders, particularly among tenured employees resistant to process shifts.
• Create clear performance expectations and succession plans for key roles within the department.
• Lead with emotional intelligence, managing difficult conversations and motivating teams to drive operational excellence.

2. Customer Experience & Process Improvement

• Develop customer-centric return and service programs that enhance satisfaction and simplify processes.
• Identify and eliminate pain points in the returns and refurbishment process to improve efficiency and reduce cycle time.
• Monitor and analyze customer feedback and return trends to refine policies and improve product lifecycle management.
• Collaborate with the customer service team to ensure seamless issue resolution and a hassle-free return experience.

3. Operational Excellence & Risk Management

• Establish and monitor KPIs related to return rates, processing times, inventory recovery value, and customer resolution speed.
• Implement root cause analysis (RCA) methodologies to identify the underlying issues driving excessive returns, quality defects, and process inefficiencies.
• Develop cost-reduction strategies to optimize transportation, labor, and inventory management expenses.
• Drive sustainability initiatives, including waste reduction, refurbishing programs, and responsible disposal practices.
• Identify and mitigate supply chain and transportation risks, ensuring business continuity in the face of disruptions.

4. Cross-Functional Collaboration & Communication

• Serve as the key liaison between operations, customer service, and IS to enhance returns and RTV processes.
• Conduct regular cross-functional meetings to track vendor performance, troubleshoot inefficiencies, and improve coordination.
• Ensure alignment between customer service teams and RTV policies to reduce disputes and improve customer satisfaction.
• Provide executive-level reporting on return rates, vendor performance, financial impact, and process improvements.

Additional Responsibilities:

Specific Knowledge, Skills and Abilities:

Process Optimization: Ability to improve RTV workflows, reduce cycle times, and maximize recovery value.

Data-Driven Decision Making: Strong analytical skills with expertise in KPIs, financial reporting, and performance metrics.

Customer Experience Focus: Ability to balance operational efficiencies with customer satisfaction.

Cross-Functional Leadership: Strong communicator capable of aligning multiple departments toward a common goal.

Financial Acumen: Understanding of RTV credits, return impact on P&L, and inventory cost structures.

Compliance & Risk Management: Knowledge of retail regulations, environmental compliance, and return policies.

Vendor & Contract Management: Expertise in RTV agreements, vendor performance tracking, and cost optimization

Preferred Education, Experience and Licenses:

• Bachelor’s degree required in Management, Business, Logistics, or a related field.
• Master’s degree preferred (MBA or Operations/Supply Chain specialization).
• Minimum of 5 years in senior management within reverse logistics, RTV, or supply chain operations.
• Strong experience leading teams and driving process improvements.

Physical Environment/Occupational Risks

• This position will be based out of our Midtown-NY office, with occasional travel required (as needed) to our Burlington-NJ Returns facility.