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Parent Peer Specialist SHINE*$5,000.00 Hiring Incentive**

Milwaukee, WI Social Services

La Causa Inc. Social Services is dedicated to supporting youth and young adults with complex mental health, developmental, and behavioral needs as well as their families, and is seeking an engaging, upbeat, and supportive Parent Peer Specialist to join our Youth Comprehensive Community Services Team.

Why Join La Causa, Inc.?

• Meaningful work supporting individuals and families in crisis.
• Collaboration with a network of professionals in crisis response.
• Professional development and training opportunities.
• Potential for career advancement within the organization.
• Competitive benefits package including health insurance, retirement plans.
• For All La Causa Inc Employees! YOUR Birthday OFF!
• **$5,000.00 Hiring Incentive** (for this specific role)

Your Role: As a Parent Peer Specialist, you will provide personalized support to parents and caregivers navigating services for children with complex mental health, developmental, and behavioral needs. Drawing from your own lived experience, you will empower families, advocate for their voices, and help them overcome barriers to accessing care.

What You’ll Do:

• Provide Personalized Support – Offer one-on-one support to parents and caregivers at home and in the community, helping them engage with services and achieve their family’s goals.
• Reengage Disconnected Families – Reach out to parents who have disengaged or face barriers to participation. Understand their perspectives and work to reconnect them with needed services.
• Empower Parents and Caregivers – Help parents build skills in self-care, crisis management, and navigating systems of care. Provide mentorship and education to support youth and their families with ongoing needs centered around complex mental health, developmental, and behavioral needs.
• Advocate for Families – Ensure parents’ voices are heard in meetings with youth child and family teams, schools, legal systems, and community partners.
• Collaborate with Care Teams – Work closely with care coordinators to ensure that the goals and needs of parents, as outlined in the care plan, are met.
• Share Insight and Expertise – Offer valuable input to the care team by sharing your understanding of the challenges parents face when raising children with complex needs.
• Ensure Compliance – Follow all legal, organizational, and contractual policies, including audits, licensing requirements, and program evaluations.
• Promote Communication and Cooperation – Build and maintain positive relationships with families, care teams, and community stakeholders.
• Fulfill Mandated Reporting Duties – Comply with all mandated reporting requirements related to child safety and welfare.
• Engage in Ongoing Learning – Attend meetings, training, and professional development activities as needed.
• Support the Team – Take on additional tasks as assigned to contribute to the success of the program.

What we are looking for:

• Bachelor’s degree from an accredited school in Social Work or related field (Required). Master’s degree from an accredited school in Social Work or related field (Highly preferred).
• Wisconsin Certification as a Peer Specialist and/or Parent Peer Specialist. (Required)
• Lived experience of parenting a child with mental health and/or developmental disabilities.
• Proven ability to work with and support children, young adults, and families.
• Bilingual (Spanish and English), spoken and written. (Highly Desirable).
• Positive and People-Oriented – Friendly, approachable, and a good listener with an upbeat attitude and a collaborative spirit.
• Excellent organizational, and multitasking skills.
• Strong verbal, written, and interpersonal communication skills with the ability to work effectively in a team environment.
• Proficiency in Microsoft Office Suite.
• Reliable transportation, a valid Wisconsin driver’s license, state-minimum auto insurance, and the ability to meet La Causa, Inc. driving standards.
• Must successfully pass all required pre-employment screenings, including a drug screen.

Work Environment:

• Work takes place in both community and office settings (local travel required)
• This role offers a supportive and balanced schedule with no weekend shifts and limited evening hours, carefully determined by the needs of the families we serve.

Physical Demands:

• The employee is regularly required to drive, stand, sit, reach, stoop, bend, and walk.
• Frequent talking, hearing, and seeing required, finger dexterity necessary.
• Infrequent lifting (such as files) may occur.
• Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the position.

About La Causa, Inc.:

La Causa, Inc., founded in 1972, is one of Wisconsin's largest bilingual, multicultural agencies. Our mission is to provide children, youth and families with quality, comprehensive services to nurture healthy family life and enhance community stability. We have several divisions that provide vital services to the community including Crisis Nursery & Respite Center, Early Education & Care Center, La Causa Charter School, Social Services: Adult Services and Youth Services, and Administration. At the heart of our mission is the dedicated staff that welcomes all into Familia La Causa and serves the children and families of Milwaukee.

You can learn more about La Causa at Our Team—Apply Today!

Apply on our Website Careers: Join Our Purpose & Support the Community - La Causa

or reach out to our internal recruiter Wendy and

Be part of something bigger, join Familia La Causa. Be the voice families need—make a difference as a Parent Peer Specialist. Apply now and take the next step in your career!

Salary: $35,796.28 to $40,145.56 Depending on Experience with a **$5,000 Hiring Incentive*

Overview

When you join Kyocera Document Solutions America, Inc. you are joining an organization that is deeply rooted in the Philosophy of “doing what is right as a human being”. Through this Philosophy, our employees are passionate about providing best in class customer service through efficiency, accountability and a sense of urgency all while putting knowledge to work to drive change.

In addition, we’re a Great Place to Work… and we really mean it! Kyocera Document Solutions America, Inc. has been officially certified as a Great Place to Work since 2022. An organization earns this distinction when its employees have expressed their trust in the people they work for, have pride in what they do and enjoy the people they work with.

As a Technician, you will be responsible for providing a high level of service to our clients by maintaining optimum performance of their MFP’s and printers. You will complete emergency service calls as well as preventative maintenance calls at the customer’s location.

The chance to do something meaningful, to challenge yourself, to be a part of change in an industry, to influence change doesn’t come around every day.

Responsibilities

+ Travel to customers’ locations to complete service calls according to company policies.

+ Accurately diagnose, repair and maintain equipment in optimum operating condition at customers’ locations.

+ Manage and maintain a highly accurate car stock parts inventory.

+ Provide on-going key-operator training to enhance user productivity, increase machine uptime and reduce service tickets.

+ Project a positive company image through proper attire, personal grooming, exceptional communication skills, and excellent customer service.

+ Report poor machine performance at first suspicion to manager.

+ Keep current with new technology through off-site manufacturer's classes and online training.

+ Collaborate with customer service team to receive, prioritize, and accurately close service calls.

+ Maintain current KPI requirements for position.

+ Perform other duties as assigned.

Qualifications

+ A high school diploma or equivalent; or industry related experience and/or training; or combination of education and experience.

+ Computer literate and basic knowledge of networking.

+ Ability to install/diagnose a network printer.

+ Valid driver's license with an excellent driving record.

+ Ability to travel to and from customers within the subsidiary’s customer base.

+ Ability to read and follow technical schematics and service manuals.

+ Ability to troubleshoot electrical and mechanical failures.

+ Excellent communication skills.

+ Able to work independently, under pressure at customer locations and to accept direction on given assignments.

+ Physical requirements: ability to bend, lift 50 pounds.

+ Strong customer service skills.

+ Car Insurance Requirements:

o Standard Coverage with $1,000 Deductibles

o Bodily Injury $100,000 / $300,000

o Property Damage $50,000

o Collision Deductible $1,000

o Comprehensive Deductible $1,000

Preferred:

+ Computer skills including a working understanding of basic network connectivity and print drivers.

+ Minimum 2 years mechanical and electrical support experience, within office product industry.

+ Minimum training 2 current KDA or other manufacturer’s on-line apps or “connectivity” courses.

The typical pay range for this role is $50,000 -$62,000. This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography, and other relevant factors. This position may include a discretionary bonus based on performance.

Note

This is a general description of the duties and responsibilities most frequently required of this position. The company may from time-to-time request that the incumbent perform other related tasks and assume reasonable responsibilities that have not been specifically included in this description.

Kyocera Document Solutions America, Inc is a group company of Kyocera Document Solutions Inc., a global leading provider of total document solutions based in Osaka, Japan. The company’s portfolio includes reliable and eco-friendly MFPs and printers, as well as business applications and consultative services which enable customers to optimize and manage their document workflow, reaching new heights of efficiency. With professional expertise and a culture of empathetic partnership, the objective of the company is to help organizations put knowledge to work to drive change. Kyocera is looking for enthusiastic and innovative people to help our customers run their businesses more efficiently and more profitably. We offer a generous benefits package including medical, dental and vision plans, a 401k match, flexible spending, disability and life insurance, plus paid time off and holidays.

KYOCERA Document Solutions America, Inc. is an Equal Opportunity Employer, a VEVRRA Federal Contractor, and complies with all applicable federal, state, and local laws regarding nondiscrimination. Kyocera provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, or protected veteran status. Qualified minorities, women, protected veterans and/or individuals with disabilities are encouraged to apply.

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