Why My Data Is Off While On Call Jobs in Usa

About American Home Contractors

American Home Contractors is a fast-growing, industry-leading exterior remodeling company serving homeowners across the Mid-Atlantic. We specialize in roofing, siding, windows, doors, gutters, and premium solar solutions, including Tesla Solar Roof installations.

With thousands of 5-star reviews and operations across multiple states, our mission is simple: to install peace of mind for every homeowner we serve.

Position Overview

We are seeking a hands-on Call Center Manager to lead and support our Customer Service Representative (CSR) team across two office locations.

This role is ideal for a leader who enjoys staying connected to day-to-day operations while also developing people, improving processes, and driving performance. The Call Center Manager will balance active involvement on the phones, while coaching, performance management, and cross-functional collaboration.

This is a 100% in-office position, based out of either Fulton, MD or Chantilly, VA, with time spent in both offices.

Our Call Center Environment

• High-volume inbound and outbound call activity
• CSRs average 100–150 outbound calls per day
• Inbound calls are answered promptly, with a strong focus on customer experience
• Real-time scheduling adjustments and dispatch coordination occur throughout the day
• CRM accuracy directly impacts field productivity and revenue
• The CSR team supports multiple business lines: Tune-Up Program, Retail exterior replacements, Solar Roofing, and Solar Panels

What You’ll Do

• Lead, coach, and support a team of CSRs
• Stay engaged with daily call activity and assist with inbound or outbound calls as needed
• Monitor call performance, outbound productivity, and appointment-setting metrics
• Provide real-time coaching and feedback to help CSRs improve call quality and confidence
• Support accurate scheduling, dispatching, and same-day adjustments
• Partner with Marketing, Sales, and Operations to ensure lead flow and staffing are aligned
• Review dashboards and reports to track performance and identify opportunities
• Conduct 1:1s, performance reviews, and coaching conversations
• Participate in hiring, onboarding, and team development
• Ensure CRM (Zoho) data is accurate and consistently maintained
• Help refine workflows, scripts, and standard operating procedures
• Assist with resolving escalated customer issues professionally and efficiently
• Model company core values: Integrity, Hard Work, and Service

What Success Looks Like

• Strong, consistent call performance across the team
• High-quality appointments that align with business goals
• Reliable CRM data that supports marketing and operations
• Engaged, supported CSRs who understand expectations
• Smooth coordination with field teams and minimal scheduling disruptions
• Positive customer feedback and effective resolution of concerns

What We’re Looking For

• 3+ years of experience leading or supervising teams in a call center or high-volume customer service environment
• Comfort managing both inbound and outbound call activity
• A leadership style that combines coaching, accountability, and approachability
• Strong attention to detail and respect for accurate data and processes
• Experience using CRM systems and call center tools
• Ability to thrive in a fast-paced, collaborative environment
• Willingness to work fully in-office and spend time at both office locations

Preferred Experience

• Background in home services, construction, trades, or appointment-based sales
• Familiarity with Zoho CRM, RingCentral, Podium, or similar tools
• Experience working closely with marketing or lead generation teams

Why This Role Is Unique

This position offers the opportunity to lead a close-knit team, stay connected to the work, and play a meaningful role in shaping how customers experience our brand. It’s well-suited for a leader who enjoys being visible, accessible, and involved, while still driving performance and growth.

Hybrid Onsite Schedule In office T, W, Th; Remote M, F

Job Description: Data Analyst – Global Patient Access Program (GPAP)

Location: North Chicago, IL, USA (Hybrid eligible), AP30

Overview: The Data Analyst for the Patient Assistance Program (PAP), supporting GPAP’s data transformation and governance, will be instrumental in building and maintaining the backbone of automated reporting and KPI dashboards. This role ensures a single source of truth for GPAP operations, drives analytics innovation, and supports the integration and consistency of data across the program. You’ll collaborate closely with workstream leaders, lead in bi-weekly scrum sessions, and deliver insight-rich, timely outputs for senior leadership.

Key Responsibilities:

• Develop, automate, and maintain standardized PAP reporting, KPI dashboards, and ad hoc analytics tools using Tableau, Excel, and Snowflake.

• Lead twice-weekly Scrum sessions with workstream team members, ensuring progression of data tasks, intake of new data requests, and alignment on analytics approaches in a Smart Sheet-driven, agile environment.

• Ensure data consistency, quality, and accuracy across all platforms, supporting GPAP governance and the creation/control of the 'source of truth.'

• Enable and facilitate self-service dashboards and reporting marts for internal and external stakeholders.

• Collaborate with cross-functional partners (BTS, ACA, GPAP, Steer Co) to support program data needs, forecasting, and reporting methodologies.

• Support quarterly and weekly reporting processes—including application, shipment, and claim-level analytics.

• Partners with data lead to document extraction methods, automate/accelerate reporting, and track program impacts, escalations, and business intelligence.

• Identify new opportunities for advanced analytics or insights to increase PAP operational efficiency and program sustainability.

Qualifications:

• Bachelors in a relevant field (Analytics, IT, Business, Data Science, or related)

• 3-5 years’ experience in data analytics, reporting, or business intelligence in healthcare, pharma, or related industry

• Advanced proficiency in Tableau and Excel; experience with Smart Sheet and Snowflake (SQL skills required)

• Demonstrated experience leading agile meetings (scrum/project management preferred)

• Strong attention to detail, data integrity, and quality control

• Experience in KPI development, dashboard design, and self-service reporting

• Effective communicator with ability to drive cross-team consensus and present findings to varied audiences

• Collaborative mindset, able to work in fast-paced, matrixed environments

• In office Tues, Wed, Thurs

Preferred:

• Experience in patient assistance programs or US healthcare market access

• Familiarity with organizational data governance or compliance requirements

Be part of a team unlocking strategic impact through advanced analytics, automation, and insight-driven transformation. Shape the way data informs patients’ access and program value across a global organization while enjoying professional growth in a supportive, inclusive culture.

Job Description – Call Center Agent (DCS Specialist – Intake)

Location: Phoenix, AZ (On-site)

Duration: Contract (03/16/2026 – 06/30/2026)

Shift: Multiple shifts (Afternoon/Evening; includes weekends)

Hours: 40 hours/week (overtime possible)

Position Overview

The Call Center Agent (DCS Specialist – Intake) is responsible for handling sensitive and complex calls related to child abuse and neglect reports. This role involves conducting detailed interviews, evaluating information against statutory criteria, and documenting cases accurately while maintaining professionalism and empathy.

Key Responsibilities

• Receive and process incoming calls related to alleged child abuse and neglect
• Conduct comprehensive phone interviews and gather critical information
• Assess whether cases meet criteria for investigation
• Prepare clear, detailed, and accurate case narratives
• Perform high-volume data entry and documentation
• Respond to the public in a professional, unbiased, and empathetic manner
• Handle cross-reporting to law enforcement and other agencies as required
• Manage non-abuse inquiries and correspondence related to children in custody
• Use internal systems and call center tools efficiently
• Meet productivity standards and complete all assigned work daily

Required Qualifications

• Bachelor’s or Master’s Degree (required)
• Minimum 1 year of experience in:
• Call center OR
• Social services OR
• Behavioral health OR
• Paralegal field
• Typing speed of at least 45 WPM
• Proficiency in Microsoft Office (Outlook, Word, PowerPoint, Teams)

Required Skills

• Strong active listening and communication skills
• Ability to make quick, accurate decisions under pressure
• High attention to detail and documentation accuracy
• Strong critical thinking and problem-solving skills
• Ability to handle emotionally sensitive and high-stress situations
• Multitasking: talking on calls while entering data

Preferred Knowledge

• Federal and State child protection laws
• Child development and family dynamics
• Impact of:
• Substance abuse
• Mental health
• Domestic violence
• Poverty on families
• Familiarity with social service systems and community resources

Work Environment

• On-site, fast-paced call center environment
• Exposure to emotionally difficult situations
• Must adhere to strict schedules (shift, breaks, and deadlines)
• May require working evenings, weekends, and holidays

Key Competencies

• Emotional resilience and professionalism
• Cultural sensitivity and empathy
• Conflict resolution and de-escalation
• Strong organizational and time-management skills

Additional Requirements

• Must be local to Phoenix, AZ
• Available for in-person interview within 1 week
• Able to start within 2 weeks of offer
• Must pass background check and drug screening (HireRight)

Job ID: 410348

Practice area:- Data Privacy - Litigation,Data Privacy - Transactional

Data Privacy & Cybersecurity Associate Attorney (3–5 Years Experience) – Privacy Compliance & Cyber Incident Response | New York, NY

Keywords:- Data Privacy Associate Attorney, Cybersecurity Attorney, Privacy Compliance Attorney, Data Protection Litigation Attorney, Litigation Attorney New York, New York legal jobs, Attorney jobs NYC, NY Bar required, Law firm litigation associate, Partner-track position, lawyer,data processing agreement, DPA, standard contractual clauses, privacy policy, cross-border transfer, SaaS privacy, controller-processor, data map, vendor contract, information security addendum, data transfer impact assessment

A top-tier law firm is seeking a Data Privacy Associate Attorney (3–5 years experience) to join its Cybersecurity, Privacy, and Data Protection practice in New York, NY. Work on cutting-edge privacy compliance matters, regulatory investigations, and cyber incident response within a highly respected national practice.

Associates say that this Vault 20 law firm offers consistently substantive work across all levels of seniority and a collegial atmosphere. The prestigious firm, which has offices located across the country, provides valuable training and abundant mentorship opportunities to its associates, as well as a partner-track atmosphere that strives for high associate retention. Associates also praise the firm for its generous pro-bono and face-time policies.

________________________________________

A nationally recognized top-tier law firm is seeking a Data Privacy Associate Attorney to join its expanding Cybersecurity, Privacy, and Data Protection practice in New York, NY. This opportunity is ideal for attorneys with strong experience advising clients on cybersecurity compliance, data protection regulations, and incident response strategies.

Attorneys pursuing New York legal jobs in privacy and cybersecurity law will gain hands-on experience advising companies across industries on regulatory compliance, privacy frameworks, and litigation risks associated with data protection. The Data Privacy Attorney will collaborate with multidisciplinary teams while working directly with sophisticated clients navigating evolving global privacy regulations.

This partner-track position offers significant professional growth for attorneys seeking New York legal jobs in one of the fastest-growing legal practice areas. The firm is actively interviewing candidates with strong law firm experience who want exposure to complex cybersecurity matters and regulatory investigations.

________________________________________

Key Responsibilities

• Advise clients on cybersecurity compliance and data privacy regulations.

• Develop and implement corporate privacy policies and governance programs.

• Provide legal guidance during cyber incidents and data breach responses.

• Assist clients with data breach notification requirements and regulatory compliance.

• Conduct regulatory investigations and litigation related to privacy violations.

• Collaborate with internal legal teams and cybersecurity professionals on compliance strategies.

• Draft legal memoranda, compliance documentation, and regulatory responses.

________________________________________

Qualifications

• 3–5 years of experience practicing as a Data Privacy Associate Attorney or similar role.

• Prior large law firm experience in privacy, cybersecurity, or regulatory compliance.

• Strong understanding of privacy laws, data protection frameworks, and cybersecurity regulations.

• Excellent legal research, writing, and analytical abilities.

• Ability to work effectively in a fast-paced legal environment.

• NY Bar required and active license to practice law in New York.

• Superior academic credentials.

________________________________________

Education

• Juris Doctor (JD) degree from an accredited law school.

________________________________________

Certifications

• Active bar admission in the relevant jurisdiction.

________________________________________

Skills

• Strong analytical and problem-solving capabilities.

• Excellent legal writing and research skills.

• Effective communication and presentation abilities.

• Ability to collaborate within cross-disciplinary legal teams.

• Strong client advisory and risk management skills.

________________________________________

Culture & Firm Appeal

This opportunity is with a nationally respected top-tier law firm known for providing sophisticated legal services across a wide range of industries. The firm maintains a strong reputation for handling complex regulatory, cybersecurity, and litigation matters for major clients.

Attorneys benefit from a collegial and collaborative culture where mentorship and professional development are prioritized. Associates consistently receive meaningful responsibility early in their careers and gain exposure to complex legal matters across the cybersecurity and privacy landscape.

Professionals exploring New York legal jobs will value the firm’s commitment to mentorship, high-quality legal work, and a strong partner-track environment designed to support long-term career development.

________________________________________

Why This Role Is Unique

• Work at the forefront of cybersecurity and data privacy law, one of the fastest-growing legal practice areas.

• Advise clients on complex data breach incidents and privacy compliance strategies.

• Exposure to high-profile regulatory investigations and privacy litigation matters.

• Collaborative team environment with strong mentorship and training.

• Clear partner-track position within a respected national legal practice.

• Ideal opportunity for attorneys seeking advanced New York legal jobs in cybersecurity and privacy law.

This position rarely opens at this level and provides attorneys the opportunity to build expertise in a rapidly evolving legal practice area while working with sophisticated clients.

________________________________________

Benefits

• Comprehensive health insurance.

• Retirement savings plan.

• Professional development opportunities.

________________________________________

Call to Action

Apply now for a confidential discussion with a BCG Attorney Search recruiter.

Explore this elite-level opportunity today.

Submit your resume to learn more about this prestigious role.

________________________________________

BCG Attorney Search is the industry leader for placing candidates in permanent positions in law firms. Since 2000, our recruiters have placed several thousand attorneys and enjoyed extraordinarily high success rates with our candidates. As a BCG Attorney Search candidate, you have access to more opportunities than any legal placement firm in the United States. We are able to offer the most in-depth insight in the legal recruiting market thanks to our dedicated team of over 150 employees who mercilessly research, study and analyze the legal market. The depth and breadth of our research empowers us to place attorneys at rates that are unparalleled at any placement firm in the United States. Many of our recruiters make 30 to 40 placements per year, while recruiters at competitor firms are likely to make four or five. Unlike other placement firms that can only tell you about openings at major AmLaw firms, we place candidates of all backgrounds in firms of all sizes. While other legal recruiters only represent a narrow band of candidates from top law firms and top law schools, our research, firm contacts, and market insight allow us to place hundreds of candidates each year who do not fit this mold. It is rare that we do not get candidates we represent interviews and offers. No one in the world is better at legal recruiting and placement than BCG Attorney Search.

BCG Attorney Search will confidentially review your application and will not forward your materials to the firm without first discussing the opportunity with you.

• 
  
• Provide deep technical leadership to a portfolio of high impact data science initiatives involving sales and advisor experience. Identify the optimal sets of data, models, training, and testing techniques required for successful product delivery. Remove complex technical impediments
  
• Leverage your experience and skills to identify new opportunities where data science and AI can improve experiences, gain efficiencies, and generate sales.
  
• Manage team members in AI/ML and model development, testing, training, and tuning. Apply hands-on experience to ensuring best-in-class model development. Mentor team members in technical skill development and product ownership.
  
• Communicate clearly and concisely, in writing and verbally, all facets of model design and development. Continuously look for insights in models developed and generate new ideas for model improvement.
  
• Manage external vendors in the execution of parts of the data science development process as needed.
  
• Leverage continuous integration and continuous deployment best practices, including test automation and monitoring, to ensure successful deployment of ML models and application code on Prudential's AI/ML platform.
  
• Bring a deep understanding of relevant and emerging technologies, give technical direction to team members and embed learning and innovation in the day-to-day.
  
• Work on significant and unique issues where analysis of situations or data requires an evaluation of intangible variables and may impact future concepts, products or technologies.
  
• Familiarity with Python, SQL, AWS, and JIRA.
  
• Familiarity with LLMs, deployment of LLMs, RAG, LangChain, LangGraph, and Agentic AI concepts.
  

• 
  
• Applied Statistics, Computer Science, or Engineering or experience in related fields with a focus on machine learning, AI, and LLMs.
  
• Junior category industry experience with responsibility for developing and delivering advanced quantitative, AI/ML, analytical and statistical solutions.
  
• Ability to lead a small team with minimal guidance and effectively leverage diverse ideas, experiences, thoughts and perspectives to the benefit of the organization to deliver AI products.
  
• Ability to influence business stakeholders and to drive adoption of AI/ML solutions.
  
• Experience with agile development methodologies, Test-Driven Development (TDD), and product management.
  
• Knowledge of business concepts, tools and processes that are needed for making sound decisions in the context of the company's business
  
• Demonstrated ability to mentor and operational management of data science team based on project requirements, resourcing requirements, and planning dependencies as appropriate, anticipate risks and bottlenecks and proactively takes actions
  
• Excellent problem solving, communication and collaboration skills, and stakeholder management
  
• Significant experience and/or deep expertise with several of the following:
  
• Machine Learning and AI: Understanding of machine learning theory, including the mathematics underlying machine learning algorithms. Expertise in the application of machine learning theory to building, training, testing, interpreting and monitoring machine learning models. Expertise in traditional machine learning models (unsupervised, XGBoost, etc.) and Large Language Models (OpenAI, Claude).
  
• Model Deployment: Understanding of model development life cycle, CI/CD/CT pipelines (using tools like Jenkins, CloudBees, Harness, etc.), A/B testing, and pipeline frameworks such as AWS SageMaker, and newer AWS/Azure Agentic AI infrastructure products.
  
• Data Acquisition and Transformation: Acquiring data from disparate data sources using APIs and SQL. Transform data using SQL and Python. Visualizing data using a diverse tool set including but not limited to Python.
  
• Database Management Systems: Knowledge of how databases are structured and function in order use them efficiently. May include multiple data environments, cloud/AWS, primary and foreign key relationships, table design, database schemas, etc.
  
• Data Analysis and Insights: Analyzing structured and unstructured data using data visualization, manipulation, and statistical methods to identify patterns, anomalies, relationships, and trends.
  
• Programming Languages: Python and SQL
  

Summary

We are seeking a highly skilled Data Engineer to build and manage our data infrastructure. The ideal candidate will be an expert in writing complex SQL queries, designing efficient database schemas, and developing ETL/ELT pipelines. You will ensure data is accurate, accessible, and optimized for performance to support business intelligence, analytics, and reporting needs.

Key Responsibilities

• Database Design & Management: Design, develop, and maintain relational databases (e.g. SQL Server, ProgressSQL, Oracle) and cloud-based data warehouses.
• Strategic SQL and Data Engineering: Develop sophisticated, optimized SQL queries, stored procedures, and functions to process and analyze large, complex datasets for actionable business insights.
• Data Pipeline Automation & Orchestration:Help build, automate, and orchestrate ETL/ELT workflows utilizing SQL, Python, and cloud-native tools to integrate and transform data from diverse, distributed sources.
• Performance Optimization: Tune queries and optimize database schema (indexing, partitioning, normalization) to improve data retrieval and processing speeds.
• Data Integrity & Security: Ensure data quality, consistency, and integrity across systems. Implement data masking, encryption, and role-based access control (RBAC).
• Documentation: Maintain technical documentation for database schemas, data dictionaries, and ETL workflows.

Required Skills and Qualifications

• Education: Bachelor’s degree in computer science, Information Systems, or a related field.
• SQL Mastery: 5+ years of experience with advanced SQL (window functions, CTEs, query optimization).
• Database Expertise: Deep understanding of relational database management systems (RDBMS) and data modeling techniques.
• Cloud Platforms: Demonstrated experience with Azure Data Services and other data warehouse technologies.
• Programming: Proficiency in Python for scripting and data manipulation.
• ETL Tools: Familiarity with tools like SSIS or Azure Data Factory.
• Soft Skills: Strong analytical thinking, problem-solving, and communication skills.

Nice to Have

• Experience with NoSQL databases (Cosmos DB, MongoDB).
• Experience with big data frameworks (Apache Spark, Kafka).
• Relevant certifications (e.g., Microsoft Certified: Azure Data Engineer Associate, Google Professional Data Engineer).

Typical Work Environment

• Tools Used: SQL IDEs (DBeaver, SSMS), Cloud Consoles, Git, Jira, SSIS.
• Industry: Leasing.

Salary is $130-$140k

Suffolk is a national enterprise that builds, innovates, and invests. We provide value across the entire project lifecycle through our core construction management services and complementary business lines in real estate investment, design, self-perform construction, and technology start-up investment (Suffolk Technologies). By integrating data, artificial intelligence, and advanced technology through our Seamless Platform, we connect design, construction, and operations to deliver smarter, more predictable results and redefine how America builds.

Suffolk – America’s Contractor – is a national company with more than $9 billion in annual revenue, 3,000 employees, and 17 offices, including Boston (headquarters), New York City, Miami, West Palm Beach, Tampa, Estero, Dallas, Los Angeles, San Francisco, San Diego, Las Vegas, Herndon, U.S. Virgin Islands, and other key markets. Suffolk manages some of the most complex and transformative projects in the country, serving clients across healthcare, life sciences, education, gaming, aviation, transportation, government, mission critical, and commercial sectors. Suffolk is privately held and is led by founder, chairman and CEO John Fish. Suffolk is ranked #8 on ENR’s list of “Top CM-at-Risk Contractors.” For more information, visit and follow Suffolk on Facebook, Twitter, LinkedIn, YouTube, and Instagram.

At Suffolk, we believe that our total rewards program should offer you and your family the support you need when it matters most. That’s why we have created a program that provides employees with access to a wide variety of options that can be personalized to support you and your loved ones physically, emotionally, and financially.

Benefits include, competitive salaries, auto allowances and gas cards for certain roles, access to market leading medical and emotional and mental health benefits, dental, and vision insurance plans, virtual care options for physical therapy and primary care, generous paid time off, 401k plan with employer match and access to expert financial resources, company paid and voluntary life insurance, tax deferred savings accounts, 10 backup daycare days each year, short- and long-term disability, commuter benefits and more. For more information, click here.

The Role:

The Estimator is responsible for the coordination of all project budgeting, including preparing quantity surveys, obtaining subcontractor pricing, reviewing historical cost data and ensuring compliance with scope of work, as well as offering construction feasibility and value engineering counsel. The Estimator must stay abreast of industry materials and labor pricing trends and developments to deliver accurate and timely estimates for preconstruction, hard bids, negotiated bids, value engineering, general conditions and systems studies and comparisons. The Estimator also provides administrative support to the Chief Estimator, engages in consistent communications with trade partners, maintains up-to-date records of bids, and manages the prequalification process for the hiring of trade partners.

Responsibilities:

Unit Cost Pricing:

• Clearly understand the complexity of the scope of work as shown on the construction documents
• Prepare detailed take offs of materials
• Prepare detailed labor estimates utilizing man-hours, crews and equipment
• Organize the material and labor information for pricing
• Solicit material prices from suppliers
• Obtain current labor rates
• Prepare unit prices by "Building the Project in your Head."
• Verify and compare your unit prices or the price of a system with a subcontractor and previous similar estimates
• Understand the influence of market conditions on pricing

Subcontractor Solicitation & Selection:

• Prepare subcontractor list from S4 program, or manually
• Prepare Bid Invitations
• Prepare subcontractor bid packages including transmittals, drawings and specifications
• Follow up with subs regarding bidding and update the subcontractor list
• Prepare scope sheets for subcontractors, and review scope of work

Subcontractor Relationships & Feedback:

• Keep Subcontractors up to date with project information and addenda during the bidding process
• Answer subcontractor questions
• Prepare RFI's to the design team

Preconstruction Abilities:

• Assist the Senior Estimator with quantity take offs and subcontractor solicitation
• Prepare document lists and correspondence during pre-construction

Conceptual Estimating:

• Assist the Senior Estimator by preparing take off quantities of areas and counts of items

Hard Bid and Design Build Estimating:

• Procure drawings and specifications from architect or owner
• Date stamp all drawings and spec books
• Confirm SCCI is listed in all publications
• Confirm with architect/owner that all construction documents have been received and send documents to printer
• Put construction documents in plan room
• Create bid binder or bid box. Take off of items to be priced by SCCI. We should attempt to do a complete Control Estimate
• Attend site visits
• Read all assigned plans and specs completely
• Call to confirm local building permit rates
• Call the architect the day before the bid and confirm all addenda and supplemental information has been received
• Assist in the creation of bid packages for the subs

Turn Over Meetings:

• Assist the Senior Estimator in compiling the Turn Over Meeting package
• Attend the Turn Over Meeting

Exhibit B's & Scope Sheets:

• Assist the Senior Estimator with Exhibit B and scope sheet preparation

Quality Control of Departments Bids and Estimates:

• Prepare thorough scope of work spreadsheets. Always try to prepare a thorough control estimate for every trade you are responsible for. Meet deadlines and allow time for review of your work with the Senior or Chief Estimator

Bid Day Activities:

• Develop a "Plug" number for your trade using the most up to date information available the night before the bid
• Complete the scope of work/pricing spread sheets ASAP
• Follow up with subcontractors for any missing information
• Review all pricing and subcontractor information with the Senior and Chief Estimator

Post Bid Activities:

• Attend any review meetings with the Senior or Lead Estimator. If called to the table or awarded the bid, review the estimate and discuss strategy with the team for any holes, value management, or potential profit pockets
• Attend weekly staff meetings and report on status of assignments
• Attend Training classes as required

Qualifications:

• Bachelor’s Degree, preferably in Civil Engineering, Construction Management, Architecture, or related field.
• 3-6 years of experience in Estimating, or equivalent
• Quantity Surveys, Take off skills, Computer skills
• Working knowledge of Excel spread sheets, and Word processing programs.
• Ability to take off material quantities from a set of SD, DD & CD documents and present information that is organized, thought out and easy to follow
• Understanding of Construction Documents
• Knowledge of the contents of each CSI section
• Ability to read & interpret blue prints in order to understand the scope of work at SD, DD and CD phases of design
• Ability to coordinate construction document plans, details and specifications
• Candidate must possess Suffolk’s Core Values: Passion, Integrity, Hard Work, Professionalism, and Caring

While performing the duties of this job, the employee is regularly required to sit for long periods of time; talk or hear; perform fine motor, hand and finger skills in the use of a keyboard, telephone, or writing. The employee is frequently required to stands; walk; and reach with arms and/or hands. Specific vision abilities include close vision, distance vision, depth perception and the ability to adjust focus. The employee will spend their time in an office environment with a quiet to moderate noise level. Job site walking.

Suffolk provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, pregnancy or maternity, national origin, citizenship, genetic information, disability, protected veteran, gender identity, age or any other status protected by law. This policy applies to recruiting, hiring, transfers, promotions, terminations, compensation, benefits, and all other terms and conditions of employment. Suffolk will not tolerate any unlawful discrimination toward, or harassment of, applicants or employees by anyone at Suffolk, or anyone working on behalf of Suffolk.

DEPLOY has been retained to find a Reporting & Data Architect Lead combines advanced reporting development with enterprise-level data governance and architectural leadership. In this role, you will own our client's enterprise reporting platform—designing robust Power BI solutions, managing shared data models, and ensuring the reporting environment remains secure, scalable, and high-performing.

You will also own our client's enterprise reporting standards and governance framework, ensuring reporting across all departments is consistent, trusted, and aligned with best practices. This includes defining reporting conventions, reviewing changes, onboarding departmental report creators, and stewarding enterprise reporting assets such as certified datasets and endorsed reports.

At the enterprise level, you will architect our client's data framework—defining how data is structured, named, documented, and shared across ERP, operational, manufacturing, and corporate systems. You will own the enterprise data dictionary, the centralized semantic model, and key architectural decisions around Microsoft Fabric and other data tooling. This role interacts frequently with executives to align data strategy with organizational growth and reporting needs.

Key Responsibilities

Enterprise Reporting (Hands-On Development)

• Build, optimize, and maintain enterprise-grade Power BI reports, dashboards, datasets, and data models.
• Develop and govern shared semantic models and reusable datasets that power enterprise-wide reporting.
• Use Microsoft Fabric, Dataverse, and related ETL/data management tools to shape and integrate reporting data sources.
• Manage dataset refresh schedules, performance tuning, workspace organization, gateway configuration, and reporting system reliability.
• Implement row-level security (RLS), workspace access patterns, and enterprise reporting permissions—Responsible, with the Director of Technology Accountable.
• Manage reporting governance artifacts including certified datasets, endorsed reports, and enterprise workspace standards.
• Support reporting scalability as our client grows (new factories, new business units, new product lines).

Enterprise Reporting Standards & Governance

• Own our client's enterprise reporting standards framework, covering naming conventions, modeling patterns, documentation practices, lifecycle management, visual design standards, and change control.
• Govern reporting development and deployment across the organization to ensure consistency and prevent duplicate or conflicting models.
• Review and approve reporting change requests, data model modifications, and access requests.
• Lead documentation and enablement for departmental report creators through training, guidance, and structured onboarding.
• Provide strategic direction around reporting maturity, sustainability, and enterprise alignment.

Enterprise Data Architecture

• Design and maintain our client's enterprise data architecture framework across ERP, operational, manufacturing, and corporate systems.
• Own the enterprise data dictionary, defining canonical field names, table structures, business definitions, and version control practices.
• Build and govern the centralized semantic model that powers reporting across the company.
• Advise and strongly influence enterprise-level decisions around Microsoft Fabric, data modeling strategy, and long-term architectural direction—and own the work that follows those decisions.
• Collaborate with engineering and system owners to coordinate schema changes, data integrations, and cross-system alignment.

Leadership & Collaboration

• Partner with C-suite and senior leaders to define reporting roadmaps, enterprise priorities, and data strategy.
• Communicate complex architectural concepts in clear, business-friendly terms.
• Lead cross-functional initiatives that require unified data structures or scalable reporting.
• Apply automation (Power Automate, Fabric pipelines) and AI tools to improve reporting efficiency, data quality, and governance workflows.

Ideal Candidate Profile

• Deep hands-on expertise with Power BI, Microsoft Fabric, data modeling, and cloud data platforms.
• Track record of establishing and enforcing enterprise reporting standards and governance.
• Strong architectural intuition: semantic modeling, master data definition, cross-system alignment, and scalable design.
• Able to operate as both an individual contributor and a strategic leader.
• Experience managing reporting governance artifacts (certified datasets, endorsed reports, workspace strategy).
• Comfortable influencing architectural decisions and guiding technical execution.
• Strong command of foundational tools and languages such as:
• DAX
• Power Query / M
• SQL
• Fabric pipelines / ETL tooling
• Experience with automation and AI-assisted analytics workflows.

Interested in helping build the next phase of hyperscale data center expansion?

BlueSky Resource Solutions is partnering with a leading infrastructure services provider who is seeking a Regional Director of Data Center Infrastructure to oversee delivery operations within a major hyperscale market.

This role will lead ISP deployments within data center environments while building operational processes, developing field teams, and ensuring high levels of client satisfaction.

The ideal candidate is a hands-on operational leader with experience managing complex infrastructure projects, supporting business growth, and maintaining strong safety, quality, and financial performance standards.

Your project direction:

• Provide leadership for structured cabling and inside plant (ISP) infrastructure projects within large-scale data center environments.
• Oversee project lifecycle activities including planning, staffing, scheduling, quality control, and final project turnover.
• Build and lead field teams including supervisors, technicians, and project support staff.
• Develop and implement operational standards, documentation practices, testing procedures, and installation guidelines aligned with industry standards.
• Maintain strong relationships with enterprise and hyperscale data center customers, ensuring service-level commitments and project milestones are met.
• Collaborate with construction partners, electrical contractors, and facility operations teams to coordinate infrastructure deployment.
• Monitor project financials including labor forecasting, materials planning, change management, and cost control.
• Identify opportunities to improve operational efficiency through standardized processes, prefabrication, and digital reporting tools.

The best fit:

• 8+ years of experience in data center infrastructure, structured cabling, or network deployment environments.
• Experience managing field teams and overseeing multiple projects.
• Demonstrated experience managing project budgets, scheduling, and operational performance metrics.
• Strong client-facing communication and leadership capabilities.
• Industry certifications are considered a plus.
• Ability to meet site access requirements including background screening and safety compliance.