Why Data Gets Disconnected During Call Jobs in Usa

Job Summary:

Our client is seeking a Data Steward to join their team! This position is located Hybrid in Creve Coeur, Missouri.

Duties:

• Understand business capability needs and processes as they relate to IT solutions through partnering with Product Managers and business and functional IT stakeholders
• Participate in data scraping, data curation and data compilation efforts
• Ensure high quality of the data to end users
• Ensure high quality of the inhouse data via data stewardship
• Implement and utilize data solutions for data analysis and profiling using a variety of tools such as SQL, Postman, R, or Python and following the team’s established processes and methodologies
• Collaborate with other data stewards and engineers within the team and across teams on aligning delivery dates and integration efforts
• Define data quality rules and implement automated monitoring, reporting, and remediation solutions
• Coordinate intake and resolution of data support tickets
• Support data migration from legacy systems, data inserts and updates not supported by applications
• Partner with the Data Governance organization to ensure data is secured and access is being managed appropriately
• Identify gaps within existing processes and capable of creating new documentation templates to improve the existing processes and procedures
• Create mapping documents and templates to improve existing manual processes
• Perform data discoveries to understand data formats, source systems, etc. and engage with business partners in this discovery process
• Help answer questions from the end-users and coordinate with technical resources as needed
• Build prototype SQL and continuously engage with end consumers with enhancements

Desired Skills/Experience:

• Bachelor's Degree in Computer Science, Engineering, Science, or other related field
• Applied experience with modern engineering technologies and data principles, for instance: Big Data Cloud Compute, NoSQL, etc..
• Applied experience with querying SQL and/orNoSQL databases
• Experience in designing data catalogs, including data design, metadata structures, object relations, catalog population, etc.
• Data Warehousing experience
• Strong written and verbal communication skills
• Comfortable balancing demands across multiple projects / initiatives
• Ability to identify gaps in requirements based on business subject matter domain expertise
• Ability to deliver detailed technical documentation
• Expert level experience in relevant business domain
• Experience managing data within SAP
• Experience managing data using APIs
• Big Query experience

Benefits:

• Medical, Dental, & Vision Insurance Plans
• Employee-Owned Profit Sharing (ESOP)
• 401K offered

The approximate pay range for this position starting at $104,000 - $115,000+ Please note that the pay range provided is a good faith estimate. Final compensation may vary based on factors including but not limited to background, knowledge, skills, and location. We comply with local wage minimums.

At KellyMitchell, our culture is world class. We’re movers and shakers! We don’t mind a bit of friendly competition, and we reward hard work with unlimited potential for growth. This is an exciting opportunity to join a company known for innovative solutions and unsurpassed customer service. We're passionate about helping companies solve their biggest IT staffing & project solutions challenges. As an employee-owned, women-led organization serving Fortune 500 companies nationwide, we deliver expert service at a moment's notice.

By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from KellyMitchell and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at

Location: Las Cruces, NM

Job Type: Full-Time

Pay Types: Salary + Bonus

Benefits & Perks: Management: Paid Time Off, Medical, Dental, Vision, Life Insurance, Retirement, Company Cell Phone, Company Laptop, Advancement

Application Details: No Resume Required, On-site Interview

Position Overview: MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation, we have established ourselves as a trusted partner in the industry.

The Call Center Sales Manager oversees all aspects of our call center team. As a sales manager, you will ensure an exceptional customer experience in all customer touchpoints, including phone service and digital communication channels. This involves managing a team of supervisors to help develop efficient operations, promote sales and customer and services. You will work to continuously improve client metrics by providing leadership, direction, and motivation to the workforce.

Candidates for this role should be experienced, highly organized, enjoy working with people, and possess a strong work ethic. A background in call center operations management is required, and customer service, technical support, or back-office experience is preferred.

This is a full-time, local, on-site position and requires employees to report to work at one of our physical contact center locations.

To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test.

Position Responsibilities: Operations managers are responsible for the day-to-day activity and development of 5-10 supervisors within a complex call center environment. The Operations Manager position is responsible for ensuring call quality from start to finish, and pro-actively seeks ways to improve the internal processes and results program-wide. Operations managers conduct regular business meetings with supervisor to complete performance reviews and coaching to ensure maximum quality and production of direct reports. Operations Managers work closely with the site director and client account managers to ensure adherence to corporate policies and procedures and the health of the account.

Key Responsibilities:

• Lead a team of 5-10 call center supervisors responsible for inbound and outbound representatives
• Responsible for coaching and developing reports on customer service processes and best practices.
• Manage metrics, performance criteria, policies and procedures to improve call center productivity continuously
• Drive a culture of accountability, continuous improvement, and personal excellence
• Directs workforce management activities and sets performance goals and objectives accordingly
• Develop and maintain strategy on ensuring customer satisfaction on all service interaction
• Provide team motivation and development to maximize sales opportunities
• Responsible for the overall performance and productivity of direct reports
• Responsible for weekly payroll review and submission to ensure correct entries
• Responsible for driving the growth of revenue and profit originating from a call center
• Proven ability to meet performance, efficiency, and quality assurance targets
• Monitoring of individual and team results to identify and act on both positive and negative performance
• Communicate key messages effectively to ensure that direct reports are informed of process changes
• Provide regular feedback to supervisors regarding performance wins and areas of opportunity
• Work with other departments in the organization, such as quality assurance, training, IT, and recruiting
• Develop and audit quality assurance strategies to ensure the delivery of world-class service
• Determining work procedures, preparing work schedules, and expediting workflow
• Responsible for hiring, coaching and terminating call center employees
• Be a subject matter expert on your client's business
• Manage remote employees as needed.
• Other duties and responsibilities as assigned

Candidate Qualifications: It's about building relationships and turning the knowledge, you gain in training into customer wins. Representatives make a difference to customers and the company, providing over-the-phone customer service, sales, and technical support. We provide all new employees with world-class training, so all positive, driven, and confident applicants are encouraged to apply. Ideal candidates for this position are highly motivated, energetic, and dedicated.

Required:

• Must be 18 years of age or older
• High school diploma or equivalent
• Experience with data-entry utilizing a computer
• The ability to read and speak English fluently
• Have a wired, high-speed internet connection (Download speed of 20Mbps+)
• Excellent organizational, written, and oral communication skills
• The ability to type swiftly and accurately (20+ words a minute)
• Ability to work regularly scheduled shifts within our hours of operation including the training period.
• Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook)
• Familiarity with computer and Windows PC applications and the ability to learn new and complex computer system applications
• Highly reliable with the ability to maintain regular attendance and punctuality
• The ability to evaluate, troubleshoot, and follow-up on customer issues
• An aptitude for conflict resolution, problem solving and negotiation
• Must be customer service oriented (empathetic, responsive, patient, and conscientious)
• Ability to multi-task, stay focused, and self-manage
• Strong team orientation and customer focus
• The ability to thrive in a fast-paced environment where change and ambiguity are prevalent
• Excellent interpersonal skills and the ability to build relationships with your team and customers

Preferred (Not Required):

• One (1) year of experience in customer service, technical support, inside sales, back-office, chat, or administrative support in a contact center environment
• State or Federal work experience

Conditions of Employment: All MCI Locations

• Must be authorized to work in the country where the job is based.

Subject to the program and location of the position:

• Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results.
• Must be willing to submit to drug screening. Job offers are contingent on drug screening results.

Compensation Details: Want an employer that values your contribution?

At MCI, we believe that your hard work deserves recognition and reward. Our compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members.

What You Can Expect from MCI:

We understand the importance of balance and support, which is why we offer a variety of benefits and incentives that go beyond a paycheck. Our team members enjoy:

• Paid Time Off: Earn PTO and paid holidays to take the time you need.
• Incentives & Rewards: Participate in daily, weekly, and monthly contests that include cash bonuses and prizes ranging from electronics to dream vacationsand sometimes even cars!
• Health Benefits: Full-time employees are eligible for comprehensive medical, dental, and vision coverage after 90 days of employment, and all employees have access to MEC medical plans after just 30 days. Benefit options vary by location.
• Retirement Savings: Secure your future with retirement savings programs, where available.
• Disability Insurance: Short- and long-term disability coverage is available to help protect you during unexpected challenges.
• Life Insurance: Access life insurance options to safeguard your loved ones.
• Career Growth: With a focus on internal promotions, employees enjoy significant advancement opportunities.
• Paid Training: Learn new skills while earning a paycheck.
• Fun, Engaging Work Environment: Enjoy a team-oriented culture that fosters collaboration and engagement.
• Casual Dress Code: Be comfortable while you work.

Compensation & Benefits that Fit Your Life: MCI takes pride in tailoring our offerings to fit the needs of our diverse team across subsidiaries and locations. While specific

Location: Savannah, GA

Job Type: Full-Time

Pay Types: Salary + Bonus

Benefits & Perks: Management: Paid Time Off, Medical, Dental, Vision, Life Insurance, Retirement, Company Cell Phone, Company Laptop, Advancement

Application Details: No Resume Required, On-site Interview

Position Overview: MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation, we have established ourselves as a trusted partner in the industry.

Our team is looking for a highly skilled call center customer service manager who can motivate sales and service supervisors to achieve department goals and champion their teams to deliver specific results for our clients.

This leadership position is responsible for daily operations and opportunities to improve conversion, efficiencies, customer service levels, deliver specific sales objectives and support the call center in all facets.

Candidates for this role should be experienced, highly organized, enjoy working with people, and possess a strong work ethic. A background in call center operations management is required, and customer service, technical support, or back-office experience is preferred.

This is a full-time, local, on-site position and requires employees to report to work at one of our physical contact center locations.

To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test.

Operations managers are responsible for the day-to-day activity and development of 5-10 supervisors within a complex call center environment. The Operations Manager position is responsible for ensuring call quality from start to finish, and pro-actively seeks ways to improve the internal processes and results program-wide. Operations managers conduct regular business meetings with supervisor to complete performance reviews and coaching to ensure maximum quality and production of direct reports. Operations Managers work closely with the site director and client account managers to ensure adherence to corporate policies and procedures and the health of the account.

Key Responsibilities:

• Lead a team of 5-10 call center supervisors responsible for inbound and outbound representatives
• Responsible for coaching and developing reports on customer service processes and best practices.
• Manage metrics, performance criteria, policies and procedures to improve call center productivity continuously
• Drive a culture of accountability, continuous improvement, and personal excellence
• Directs workforce management activities and sets performance goals and objectives accordingly
• Develop and maintain strategy on ensuring customer satisfaction on all service interaction
• Provide team motivation and development to maximize sales opportunities
• Responsible for the overall performance and productivity of direct reports
• Responsible for weekly payroll review and submission to ensure correct entries
• Responsible for driving the growth of revenue and profit originating from a call center
• Proven ability to meet performance, efficiency, and quality assurance targets
• Monitoring of individual and team results to identify and act on both positive and negative performance
• Communicate key messages effectively to ensure that direct reports are informed of process changes
• Provide regular feedback to supervisors regarding performance wins and areas of opportunity
• Work with other departments in the organization, such as quality assurance, training, IT, and recruiting
• Develop and audit quality assurance strategies to ensure the delivery of world-class service
• Determining work procedures, preparing work schedules, and expediting workflow
• Responsible for hiring, coaching and terminating call center employees
• Be a subject matter expert on your client's business
• Manage remote employees as needed.
• Other duties and responsibilities as assigned

Wonder if you are a good fit for this position? It's about building relationships and turning the knowledge, you gain in training into customer wins. Representatives make a difference to customers and the company, providing over-the-phone customer service, sales, and technical support. We provide all new employees with world-class training, so all positive, driven, and confident applicants are encouraged to apply. Ideal candidates for this position are highly motivated, energetic, and dedicated.

Required:

• Must be 18 years of age or older
• High school diploma or equivalent
• Experience with data-entry utilizing a computer
• The ability to read and speak English fluently
• Have a wired, high-speed internet connection (Download speed of 20Mbps+)
• Excellent organizational, written, and oral communication skills
• The ability to type swiftly and accurately (20+ words a minute)
• Ability to work regularly scheduled shifts within our hours of operation including the training period.
• Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook)
• Familiarity with computer and Windows PC applications and the ability to learn new and complex computer system applications
• Highly reliable with the ability to maintain regular attendance and punctuality
• The ability to evaluate, troubleshoot, and follow-up on customer issues
• An aptitude for conflict resolution, problem solving and negotiation
• Must be customer service oriented (empathetic, responsive, patient, and conscientious)
• Ability to multi-task, stay focused, and self-manage
• Strong team orientation and customer focus
• The ability to thrive in a fast-paced environment where change and ambiguity are prevalent
• Excellent interpersonal skills and the ability to build relationships with your team and customers

Preferred (Not Required):

• One (1) year of experience in customer service, technical support, inside sales, back-office, chat, or administrative support in a contact center environment
• State or Federal work experience

All MCI Locations

• Must be authorized to work in the country where the job is based.

Subject to the program and location of the position

• Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results.
• Must be willing to submit to drug screening. Job offers are contingent on drug screening results.

Want an employer that values your contribution?

At MCI, we believe that your hard work deserves recognition and reward. Our compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members.

What You Can Expect from MCI:

We understand the importance of balance and support, which is why we offer a variety of benefits and incentives that go beyond a paycheck. Our team members enjoy:

• Paid Time Off: Earn PTO and paid holidays to take the time you need.
• Incentives & Rewards: Participate in daily, weekly, and monthly contests that include cash bonuses and prizes ranging from electronics to dream vacationsand sometimes even cars!
• Health Benefits: Full-time employees are eligible for comprehensive medical, dental, and vision coverage after 90 days of employment, and all employees have access to MEC medical plans after just 30 days. Benefit options vary by location.
• Retirement Savings: Secure your future with retirement savings programs, where available.
• Disability Insurance: Short- and long-term disability coverage is available to help protect you during unexpected challenges.
• Life Insurance: Access life insurance options to safeguard your loved ones.
• Career Growth: With a focus on internal promotions, employees enjoy significant advancement opportunities.
• Paid Training: Learn new skills while earning a paycheck.
• Fun, Engaging Work Environment: Enjoy a team-oriented culture that fosters collaboration and engagement.
• Casual Dress Code: Be comfortable while you work.

Job Title: Safety / Red Teaming Data Labeling Analyst III (DLA III)

Company: Meta AI (via Tundra Technical Solutions)

Location: Hybrid – 3 days onsite per week

Pay Rate: $30/hr USD

Experience Required: 4+ years

Contract: 3 months to start (Extension likely)

About the Role

Tundra Technical Solutions is hiring on behalf of Meta AI for a Safety / Red Teaming Data Labeling Analyst III (DLA III) to support AI model development and evaluation. This role is focused on improving model safety, quality, and reliability through data annotation, auditing, and adversarial testing.

You’ll work closely with cross-functional teams to evaluate model outputs, identify risks, and help strengthen safety systems through structured red-teaming efforts.

Key Responsibilities

• Execute high-quality data annotation and evaluation across multi-modal datasets
• Perform QA auditing, including sampling, inter-annotator alignment, and error analysis
• Design and run red-teaming / jailbreak prompts to test model safety across sensitive domains
• Analyze model outputs to identify policy violations, risks, and edge cases
• Apply knowledge of global political systems, events, and actors to inform content evaluation and policy enforcement
• Collaborate with stakeholders to improve labeling guidelines and model performance

Required Qualifications

• 4+ years of experience in data annotation, labeling, or evaluation
• Proven experience with QA auditing methodologies (sampling, alignment, error analysis)
• Hands-on experience with safety-focused red-teaming or adversarial testing
• Strong understanding of US and global political landscapes and current events
• Ability to apply policy frameworks to risk identification and content evaluation

Preferred Qualifications

• Experience working with LLMs (Large Language Models)
• Bachelor’s degree (preferred, not required)

Why Apply?

• Work at the forefront of AI safety and model evaluation
• Opportunity to contribute to large-scale AI systems at Meta AI
• Collaborative, fast-paced, and impactful environment

How to Apply

If you’re interested, please apply directly or share your resume and availability for a screening call at

Location: Sanford, FL (100% Onsite)

Company Overview: Confidential ($600M+ Revenue | 2,000+ Employees)

THE OPPORTUNITY

We are seeking a visionary Call Center Operations Manager & Customer Support Leader to lead a high-stakes transformation of our customer support ecosystem. This is not a "maintenance" role; you will be the architect of a modernized, data-driven hub, transitioning our operations through advanced technology integration (including AI) and strategic change management.

Reporting to executive leadership, you will oversee a team of 25+ agents and support staff, handling 12,000 monthly interactions, with the primary goal of elevating the customer journey into a competitive advantage.

CORE RESPONSIBILITIES

Strategic Transformation & Innovation

• Modernization Roadmap: Design and execute a comprehensive strategic plan to transition the center into a proactive, analytics-driven service hub.
• Tech Stack Evolution: Spearhead the deployment of AI-powered tools for sentiment analysis, intelligent routing, and self-service automation.
• Change Management: Lead the cultural and operational shift required to adopt new workflows, ensuring alignment across all levels of the organization.

Operational Excellence

• Performance Engineering: Define and exceed KPIs including FCR, CSAT, NPS, and AHT while maintaining strict SLA adherence.
• Workforce Optimization: Implement sophisticated workforce management (WFM) strategies to ensure optimal staffing and scalability.
• Voice of the Customer (VoC): Collaborate with Sales, Marketing, and Field Ops to ensure a unified customer journey and provide actionable insights back to the business.

Leadership & Mentorship

• Team Development: Directly supervise and mentor 2 Supervisors and a growing team of 25+ agents.
• Culture Building: Foster a high-performance, accountable, and inclusive environment that prioritizes professional growth and excellence.

QUALIFICATIONS

• Experience: 7+ years of progressive leadership in call center or customer support environments, specifically within service-based industries.
• Technical Acumen: Proven success implementing CRM, IVR, and Omnichannel platforms. Specific experience with AI/Machine Learning applications in a support context is highly preferred.
• Analytical Rigor: Advanced ability to interpret complex data sets and translate them into executive-level dashboards and actionable business intelligence.
• Education: Bachelor’s degree in Business or Operations required; MBA or relevant technical certifications are a plus.
• Presence: Ability to work 100% onsite in Sanford, FL, and lead with a high-energy, visible presence.

Why Join Us?

This role offers the rare opportunity to "own" the transformation of a massive operational footprint. You will have the resources of a $600M organization with the mandate to innovate and disrupt the status quo.

The Company is an Equal Opportunity Employer. Specific company details will be shared with qualified candidates during the initial screening process.

Exceptions Specialist - Data Entry (Political Campaign Support)

Position Type : Contract

Payrate : $22/hr

Work Location

100% On-site in WestLake Village, CA.

Shifts

1. PM : Mon-Fri: 4 pm – 11:45 pm PST
2. AM : Mon-Fr - 8am - 5pm PST
3. Weekends - 8am - 5pm PST.

Position Summary

In this Exceptions role with Campaign Offices, you are the final line of defense for data accuracy. You will review voter signature packets and data entry to spot issues, connect the dots, and decide the correct next step in processing. This is a fast-paced, detail driven role for someone who enjoys solving puzzles, thinking critically, and using deductive reasoning to get to the right answer.

If you like investigating discrepancies, catching what others miss, and making clear decisions based on criteria, you will do well here.

What You Will Do

• Review and compare entered data against original source materials to identify errors, mismatches, and exceptions
• Apply deductive reasoning to determine what happened, why it happened, and what action should be taken next
• Use proprietary software and established criteria to resolve exceptions and keep work moving efficiently
• Investigate patterns and root causes behind recurring issues and document your findings
• Communicate clear feedback and insights that help prevent future exceptions
• Manage physical and digital materials with accuracy, organization, and urgency
• Work independently while collaborating with the team to hit daily goals and maintain quality standards

What We Are Looking For

• Strong deductive reasoning skills and the ability to make accurate decisions using logic and evidence
• High attention to detail and commitment to getting it right the first time
• Ability to stay focused in a fast-paced environment with repetitive work that requires consistency
• Strong organizational skills and material management
• Clear communication skills and a team-first attitude
• Comfort using software tools for data entry, review, and analysis
• Experience in data entry, quality assurance, compliance, or audit-type work is a plus

Contract Details

• 5-month contract assignment paid on an hourly basis
• Full-time schedule with consistent hours (AM or PM Shifts available)
• Work that directly supports a high-impact, time-sensitive campaign operation

What you get:

• Full-time 40 hours per week

• Health benefits with low premiums

• A chance to support meaningful work with a team that moves fast and values accuracy

Call Center & Customer Service Manager

Location: On-Site in Los Angeles, CA

A nationally recognized, growth-focused home services brand is seeking an experienced and highly organized Call Center & Customer Service Manager to lead and optimize its inbound and outbound customer communication operations. With a mission rooted in delivering best-in-class service to homeowners, this company is modernizing the residential remodeling experience—and this role will be central to that evolution.

This is a high-impact leadership opportunity for a people-centric, data-driven operator who thrives in fast-paced environments and is passionate about building systems, improving processes, and coaching high-performing teams. The right candidate will bring expertise in scaling call center operations while ensuring an outstanding customer journey from the first interaction.

Key Responsibilities

• Lead, manage, and mentor a geographically dispersed team of 15–20 customer representatives across multiple time zones.
• Build and implement performance frameworks including KPIs such as booking rate, conversion rate, response time, and quality scores.
• Develop and maintain call scripts, training documentation, objection handling guidelines, and standardized operating procedures.
• Oversee call monitoring, feedback loops, coaching programs, and QA scorecards to elevate service delivery.
• Manage staffing plans, shift scheduling, and coverage to optimize call flow and availability.
• Collaborate cross-functionally with Sales and Operations teams to ensure smooth lead handoffs and consistent customer communication.
• Own CRM workflows, lead tracking pipelines, and real-time performance dashboards to drive data-backed decisions.
• Identify and implement continuous improvements to reduce lead leakage and increase appointment bookings.

Qualifications

• 5+ years of experience managing customer service or inside sales teams within a call center environment, ideally with a distributed or remote model.
• Proven success designing and executing scalable call center processes and KPI-driven performance management systems.
• Deep knowledge of customer conversion funnels, lead qualification strategies, and service excellence standards.
• Proficient with CRM platforms, data analytics, and reporting tools to monitor performance and guide team development.
• Strong leadership presence with a focus on coaching, accountability, and team culture.
• Experience partnering with cross-functional teams to align customer experience with broader business goals.

About Blue Signal:

Blue Signal is an award-winning, executive search firm specializing in various specialties. Our recruiters have a proven track record of placing top-tier talent across industry verticals, with deep expertise in numerous professional services. Learn more at /46Gs4yS

Job Summary:

Our client is seeking a Senior Data Analytics Engineer (Customer Data) to join their team! This position is located in Irving, Texas.

Duties:

• Support cross-functional teams including Marketing, Data Science, Product, and Digital
• Build datasets that power: customer segmentation, personalization workflows, campaign and lifecycle analytics, BI dashboards and KPIs and real-time and ML-driven customer experiences
• Build, optimize, and maintain customer data pipelines using PySpark/Databricks
• Transform raw customer data into analytics‑ready datasets for reporting, segmentation, personalization, and AI/ML applications
• Develop customer behavior metrics, campaign insights, and lifecycle reporting layers
• Design datasets used by Power BI/Tableau; dashboard creation is a plus, not required
• Optimize Databricks performance such as: skewed joins, partitioning, sorting, caching/persist strategy
• Work across AWS/Azure/GCP and integrate pipelines with CDPs
• Participate in ingestion and digestion phases to shape MarTech and BI analytical layers
• Document and uphold data engineering standards, governance, and best practices across teams

Desired Skills/Experience:

• 6+ years in Data Engineering or Analytics Engineering
• Strong hands-on experience with: Databricks, PySpark, Python and SQL
• Proven experience with customer/marketing data: segmentation, personalization, campaign analytics, retention, behavioral metrics
• Ability to design performance‑optimized pipelines; batch or near real-time
• Experience building datasets consumed by Power BI/Tableau
• Understanding of CDP workflows, customer identity data, traits/feature modeling, and activation
• Strong communication skills, translating marketing needs into technical data solutions
• Power BI expertise, major plus
• Experience with Delta Lake, orchestration, or feature engineering for ML
• Background as an Analytics Engineer, BI/Data Modeling Engineer, or Data Engineer with strong analytics orientation

Benefits:

• Medical, Dental, & Vision Insurance Plans
• Employee-Owned Profit Sharing (ESOP)
• 401K offered

The approximate pay range for this position starting at $140,000. Please note that the pay range provided is a good faith estimate. Final compensation may vary based on factors including but not limited to background, knowledge, skills, and location. We comply with local wage minimums.

At KellyMitchell, our culture is world class. We’re movers and shakers! We don’t mind a bit of friendly competition, and we reward hard work with unlimited potential for growth. This is an exciting opportunity to join a company known for innovative solutions and unsurpassed customer service. We're passionate about helping companies solve their biggest IT staffing & project solutions challenges. As an employee-owned, women-led organization serving Fortune 500 companies nationwide, we deliver expert service at a moment's notice.

By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from KellyMitchell and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at