What Is Workforce Solutions Borderplex Jobs in Usa

We’re Hiring: Workforce Management Analyst

At NSD, we’re a leading provider of vehicle protection solutions, supporting millions of drivers, dealers, agents, and financial institutions nationwide. Our mission is simple: deliver innovative products and exceptional service that keep motorists protected and moving forward.

We’re looking for a Workforce Management (WFM) Analyst to join our growing team. This role is ideal for someone who thrives in a data-driven environment and enjoys turning insights into operational impact.

What You’ll Do

As a key partner to leadership, you will provide analytical and operational support to ensure optimal staffing, efficiency, and service delivery:

• Support forecasting, scheduling, and capacity planning initiatives
• Maintain WFM system inputs to ensure accurate forecasts and schedules
• Monitor real-time performance (call volumes, queues, adherence) and escalate risks to service levels
• Execute intraday staffing adjustments, including schedule changes and overtime coordination
• Analyze performance metrics such as adherence, productivity, and utilization
• Develop and deliver standard and ad-hoc reporting (service levels, occupancy, shrinkage, forecast variance)
• Assist in short- and long-term capacity planning using historical and trend analysis
• Partner cross-functionally to ensure data accuracy and reporting consistency
• Document processes and contribute to continuous improvement initiatives

What We’re Looking For

• Bachelor’s degree in Business, Analytics, Operations, or related field (preferred)
• 3–5 years of Workforce Management, operations analytics, or contact center experience
• Experience with Verint WFM tools
• Strong analytical skills with the ability to translate data into actionable insights
• Advanced Excel and reporting proficiency

Why Join NSD?

We believe in taking care of our people—both professionally and personally:

• Comprehensive Benefits: Health, Dental, Vision, Life, Disability + Pet Insurance
• Work-Life Balance: Generous PTO, holidays, and a family-friendly schedule
• Culture That Cares: Team events, recognition programs, and family days
• Career Growth: A strong track record of promoting from within

Ready to make an impact? Apply today or message me directly to learn more.

#Hiring #WorkforceManagement #WFM #CallCenter #Analytics #Operations #NowHiring #Careers

Join the team leading the next evolution of virtual care.

At Teladoc Health, you are empowered to bring your true self to work while helping millions of people live their healthiest lives.

Here you will be part of a high-performance culture where colleagues embrace challenges, drive transformative solutions, and create opportunities for growth. Together, we're transforming how better health happens.

Summary of Position

Essential Duties and Responsibilities

• Work closely with business stakeholders toidentifyautomation opportunities.
• Lead the technical set up and integration ofconversational AI platform & agent development studiowithin the enterprise environment.- copilot agents preferred, deploying across enterprise not for personal use.
• Analyze business processes, data flows, and system architectures to support AI solution design.
• Support configuration and deployment of AI-powered agents,applications,and workflows.
• Design,build,and customize AI agents to automate workflows and improve productivity.
• Utilizedata platforms such asMicrosoft Fabric, Snowflake, Databricks, AWSfor data orchestration, governance, and compliance.
• Ensure seamless interoperabilityof agentsacrossMicrosoft and other enterprise applications asrequired.
• Evaluateand implement secure API integrationswith enterprise systems using APIsandconnectors to enable data exchange and workflow automation.
• Apply best practices for data security, identity management, and compliance with organizational and regulatory standards.
• Apply analytical judgment to assess feasibility, scalability, data readiness, and risks of AI use cases.
• Collaborate withcybersecurityand product teams to build robust AI solutions
• Test new AI agent enhancements, integrations, and fixes prior to release to ensure quality and expected behavior.
• Track and analyze performance metrics, including response quality, speed, reliability, andcost-effectivenessof AI agents and automated workflows.
• ContinuouslyoptimizeAI solutions based on performance data, user feedback, and evolving business needs.
• Document requirements, solution designs, architecture diagrams, and integration approaches in a clear and concise manner.
• Contribute to internal standards, reusable patterns, and best practices for AI agent and automation development.
• Support knowledge sharing and enablement across technical and business teams.

Qualifications Expected for Position

• Bachelor's degree in computer science, Information Systems, Engineering, Data Science, or a related fieldor equivalent combination of education and relevant professional experience.
• Advanced certifications or coursework in cloud platforms, data engineering, or AI/ML preferred.
• 3+years of experience in solution architecture, systems integration, automation engineering, or applied AI roles.
• 1+ year demonstrated ability to design, build, and deployAI-poweredagents, workflows, or conversational applications.
• Proven experience working directly with business stakeholders to translate operational needs into scalable technical solutions.
• Hands-on experience implementing enterprise automation or conversational AI solutions across multiple departments or use cases.
• Experienceoperatingin regulated orsecurity-consciousenvironments, supporting compliance and governance requirements.
• Strong experience designing and implementing enterprise system integrations using APIs, connectors, and automation frameworks.
• Experience working with modern data platforms (e.g.,Microsoft Fabric, Snowflake, Databricks, AWS) to support data orchestration, access control, and compliance.
• Solid understanding of identity management, access controls, and data security best practices.
• Ability to assess AI solution feasibility, including data readiness, scalability, performance, and cost considerations.
• Strong analytical andproblem-solvingskills with the ability to apply sound judgment to ambiguous or emerging AI use cases.
• Excellent written and verbal communication skills, with the ability to explain technical concepts to nontechnical audiences.

The base salary range for this position is$130,000 - $140,000. In addition to a base salary, this position is eligible for a performance bonus and benefits (subject to eligibility requirements) listed here: Teladoc Health Benefits 2026.Total compensation is based on several factors including, but not limited to, type of position, location, education level, work experience, and certifications.This information is applicable for all full-time positions.

We follow a Flexible Vacation Policy, intended for rest, relaxation, and personal time. All time off must be approved by your manager prior to use. You will also receive 80 hours of Paid Sick, Safe, and Caregiver Leave annually. This applies to full-time positions only. If you are applying for a part-time role, your recruiter can provide additional details.

As part of our hiring process, we verify identity and credentials, conduct interviews (live or video), and screen for fraud or misrepresentation. Applicants who falsify information will be disqualified.

Teladoc Health will not sponsor or transfer employment work visas for this position. Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future.

Why join Teladoc Health?

• Teladoc Health is transforming how better health happens. Learn how when you join us in pursuit of our impactful mission.

• Chart your career path with meaningful opportunities that empower you to grow, lead, and make a difference.

• Join a multi-faceted community that celebrates each colleague's unique perspective and is focused on continually improving, each and every day.

• Contribute to an innovative culture where fresh ideas are valued as we increase access to care in new ways.

• Enjoy an inclusive benefits program centered around you and your family, with tailored programs that address your unique needs.

• Explore candidate resources with tips and tricks from Teladoc Health recruiters and learn more about our company culture by exploring #TeamTeladocHealth on LinkedIn.

As an Equal Opportunity Employer, we never have and never will discriminate against any job candidate or employee due to age, race, religion, color, ethnicity, national origin, gender, gender identity/expression, sexual orientation, membership in an employee organization, medical condition, family history, genetic information, veteran status, marital status, parental status, or pregnancy). In our innovative and inclusive workplace, we prohibit discrimination and harassment of any kind.

Teladoc Health respects your privacy and is committed to maintaining the confidentiality and security of your personal information. In furtherance of your employment relationship with Teladoc Health, we collect personal information responsibly and in accordance with applicable data privacy laws, including but not limited to, the California Consumer Privacy Act (CCPA). Personal information is defined as: Any information or set of information relating to you, including (a) all information that identifies you or could reasonably be used to identify you, and (b) all information that any applicable law treats as personal information. Teladoc Health's Notice of Privacy Practices for U.S. Employees' Personal information is available at this link.

Who We Are

Singlewire Software is the developer of Visitor Aware and InformaCast, leading visitor management and emergency notification platforms. Our software is used by more than 6,000 organizations around the world, including leaders in education, healthcare, manufacturing and other fields. We strive to keep people safe and informed, everywhere, every time.

The Opportunity

We have an exciting opportunity for a highly skilled Wireless Solutions Engineer to serve as the primary technical authority for wireless hardware, network design, deployment, and support of our new wearable panic button and alerting solutions leveraging Bluetooth Low Energy (BLE) and LoRaWAN technologies. This customer-facing role combines deep technical expertise with strong engagement across engineering, sales, partners, and customers ensuring that all deployed systems meet performance, reliability, and scalable standards. This position is located in Madison, WI.

Key Responsibilities:

• 
  
• Provide pre and post sales technical support, including RF predictive modeling and solution design and serve as an escalation point for complex technical issues.
  
• Help develop scalable installation models, develop and maintain acceptance procedures.
  
• Analyze and diagnose RF (Radio Frequency) interference, power consumption, and connectivity issues.
  
• Develop training materials and conduct sessions for partners and customers.
  
• Evaluate, test, and validate wireless hardware, sensors, and gateways.
  
• Serve as the escalation point for complex technical deployment and performance issues.
  

Required Qualifications:

• 
  
• Bachelor's degree in Electrical Engineering, Wireless Communications, related field or equivalent experience.
  
• Minimum 3 years of experience in wireless network design, RF engineering, or IoT deployment.
  
• Demonstrated success supporting customer-facing technical roles.
  
• Deep expertise in BLE and LoRaWAN protocols.
  
• Proficiency with RF design tools such as Hamina Planner, Ekahau, or iBwave.
  
• Ability to travel approximately 25% of the time.
  

Preferred Qualifications:

• 
  
• Certifications:
  
  
  • 
    
  • Hamina Certified Wireless Architect (HCWA)
    
  • Certified Wireless Network Administrator (CWNA)
    
  • Certified Wireless Design Professional (CWDP)
    
  • LoRaWAN Professional Certification
    
  
  
  
• Experience supporting large-scale IoT or wearable panic button deployments.
  
• Prior partner enablement or channel support experience.
  
• Strong analytical and problem-solving abilities.
  
• Excellent written and verbal communication skills.
  
• Ability to translate technical concepts into operational procedures.
  
• Strong organizational and project management skills.
  
• Ability to work independently and in cross-functional teams.
  

Overview:

As a Product Owner in Affinity Solutions Technology (AST) you will lead a cross-functional agile team implementing technology solutions for Securian's Affinity Solutions and Securian Canada markets. AST teams demonstrate passion for delivering innovative solutions for clients, customers, and internal partners, driven by creative problem-solving skills, strong collaboration, and analytical abilities.

You need to be passionate about delivering business value through technology while remaining flexible to adapt to evolving and emerging needs. You will partner with stakeholders to define your team's strategy and roadmap, owning your team's prioritization and delivery. You will work closely with your team, other Product Owners, business stakeholders, engineering leaders, and technology partners to deliver solutions using a blend of methodologies.

Responsibilities include but not limited to:

• Partners with the business to build trust and translate operations, customer needs, and technology into impactful digital solutions-resolving trade-offs, managing risks and dependencies, creating and driving product roadmaps with a focus on measurable outcomes, and communicating transparently.

• Maintains a backlog to prioritize work/stories for the team by synthesizing all relevant data, research and any other available information.

• Engages stakeholders through ongoing collaboration to understand evolving customer needs, advocate for the business, and share insights with teams to drive alignment and optimal outcomes.

• Leverages emerging best practices and market trends to drive operational efficiencies and align technology strategies with business goals.

• Uses all available resources (e.g., analytics, reporting, surveys, ethnographic research, qualitative data, usability testing) to understand product performance and customer satisfaction.

• Effectively communicates product value through storytelling, connecting to business/customer impact and engages stakeholders in strategic decisions to optimize outcomes.

• Cross functional understanding of how their work integrates with other business workstreams and initiatives.

• Understands how to leverage team effectiveness metrics (e.g., velocity/cycle time) to drive value.

• Contributes to strategic product decisions by incorporating total cost of ownership and providing input into operating budget planning.

• Participates in governance meetings and communicates technical and business product status and progress with senior leaders.

• Creates product delivery commitments such as service level agreements and BCM plans to support resiliency requirements.

• Engages in product discovery efforts to identify strategic opportunities.

• Proactively develops and demonstrates advanced knowledge of and experience with the technical product(s) and is conversant in the product architecture to drive growth and improve customer experience.

• Directly responsible for implementation, configuration, and/or continuous improvement of a technical product based on value

• Anticipates and identifies new product opportunities to drive value. Provides input and leads the design of meaningful tests and learning opportunities.

• Ensures project delivery is in conformance with company methodologies and standards; leads and provides guidance for project management for initiatives, ensuring business objectives are met and business benefits are delivered.

Qualifications:

• Working knowledge of agile practices. Understands the fundamentals of iterative development, incremental delivery, backlog management, burndown metrics, velocity, and task definition.

• Leadership skills to gain credibility, garner respect, guide the creation of a self-organizing team, being assertive with business priorities and opposing viewpoints while adhering to agile concepts and principles.

• Ability to influence teams to deliver great customer experience without direct authority.

• Working knowledge of Product Management practices.

• Strong communication, facilitation, and interpersonal skills to engage agile team and stakeholders, facilitate discussions, negotiate, and resolve conflict.

• Strong analytical and critical-thinking skills, creative problem-solving skills, and attention to detail.

• Ability to work with minimal direction, flexibility to adapt to shifting priorities and schedules, handle multiple issues simultaneously, and manage stressful situations for self and team.

• Strong knowledge of technology and architectural principles to drive implementation of scalable, maintainable, and resilient solutions.

Preferred Qualifications:

• Proven track record as a Product Owner or individual contributor responsible for value and viability of technology solutions.

• Proven track record working in an agile environment while delivering results based on effective prioritization.

• Experience with stakeholder management and collaboration.

• Ability to quickly learn new domains and adapt to changing business needs.

• Knowledge of product and project and portfolio management best practices.

• Ability to communicate effectively with diverse audiences including executives, customers, and technical teams.

• Experience identifying critical emerging business needs and service challenges and ability to quickly and effectively shift/coordinate resources to deliver immediate impact.

• Proven ability to engage with both individual contributors and leaders of the highest levels in constructive and collaborative relationships.

• Demonstrated results of gaining credibility, gaining respect and building trust, guiding the creation of self-organizing teams and being assertive with business priorities and opposing viewpoints while adhering to agile concepts and principles.

#LI-hybrid **This position will be in a hybrid working arrangement.**

Securian Financial believes in hybrid work as an integral part of our culture. Associates get the benefit of working both virtually and in our offices. If you're in a commutable distance (90 minutes), you'll join us 3 days each week in our offices to collaborate and build relationships. Our policy allows flexibility for the reality of business and personal schedules.

The estimated base pay range for this job is:

Pay may vary depending on job-related factors and individual experience, skills, knowledge, etc. More information on base pay and incentive pay (if applicable) can be discussed with a member of the Securian Financial Talent Acquisition team.

Be you. With us. At Securian Financial, we understand that attracting top talent means offering more than just a job - it means providing a rewarding and fulfilling career. As a valued member of our high-performing team, we want you to connect with your work, your relationships and your community. Enjoy our comprehensive range of benefits designed to enhance your professional growth, well-being and work-life balance, including the advantages listed here:

Paid time off:

• We want you to take time off for what matters most to you. Our PTO program provides flexibility for associates to take meaningful time away from work to relax, recharge and spend time doing what's important to them. And Securian Financial rewards associates for their service by providing additional PTO the longer you stay at Securian.

• Leave programs: Securian's flexible leave programs allow time off from work for parental leave, caregiver leave for family members, bereavement and military leave.

• Holidays: Securian provides nine company paid holidays.

Company-funded pension plan and a 401(k) retirement plan: Share in the success of our company. Securian's 401(k) company contribution is tied to our performance up to 10 percent of eligible earnings, with a target of 5 percent. The amount is based on company results compared to goals related to earnings, sales and service.

Health insurance: From the first day of employment, associates and their eligible family members - including spouses, domestic partners and children - are eligible for medical, dental and vision coverage.

Volunteer time: We know the importance of community. Through company-sponsored events, volunteer paid time off, a dollar-for-dollar matching gift program and more, we encourage you to support organizations important to you.

Associate Resource Groups: Build connections, be yourself and develop meaningful relationships at work through associate-led ARGs. Dedicated groups focus on a variety of interests and affinities, including:

• Mental Wellness and Disability

• Pride at Securian Financial

• Securian Young Professionals Network

• Securian Multicultural Network

• Securian Women and Allies Network

• Servicemember Associate Resource Group

For more information regarding Securian's benefits, please review our Benefits page.

This information is not intended to explain all the provisions of coverage available under these plans. In all cases, the plan document dictates coverage and provisions.

Securian Financial Group, Inc. does not discriminate based on race, color, religion, national origin, sex, gender, gender identity, sexual orientation, age, marital or familial status, pregnancy, disability, genetic information, political affiliation, veteran status, status in regard to public assistance or any other protected status. If you are a job seeker with a disability and require an accommodation to apply for one of our jobs, please contact us by email at , by telephone (voice), or 711 (Relay/TTY).

To view our privacy statement click here

To view our legal statement click here

Remote / Field-Based | $80K Base + Commission | Car Allowance

Our team is partnering with a fast-growing automotive solutions company to hire a results-driven Account Executive supporting the West Coast market. This is an exciting opportunity to represent premium dealership products while building long-term relationships and driving territory expansion.

Why This Opportunity Stands Out

• Growth-focused organization with genuine career development pathways

• Direct exposure to senior leadership and strategic initiatives

• $80,000 base + monthly commission (OTE $90,000–$110,000+)

• Full benefits package

• Car allowance ($750/month)

• Remote, field-based role with strong territory upside

• Represent a premium suite of vehicle protection solutions trusted by leading dealerships

About the Opportunity

Our client is a respected partner to automotive dealerships and warranty administrators, delivering vehicle protection programs and sales solutions designed to drive revenue, retention, and customer satisfaction. Their product portfolio combines performance, protection, and customization, supported by training, marketing resources, and hands-on operational support.

This is an ideal role for a motivated sales professional who enjoys a mix of account management, dealership support, and new business development.

Day-to-Day Responsibilities

In this territory-based role, you will expand and maintain dealership relationships while driving new partnerships across your region.

Your week will typically include:

• Delivering dealership training on product knowledge, sales approach, and program best practices
• Supporting dealership operations and ensuring program success through ongoing service and communication
• Managing existing accounts and strengthening relationships with dealership leadership and staff
• Prospecting new dealership opportunities and actively closing business
• Preparing proposals and responding to partner inquiries
• Reviewing account performance data and collaborating with leadership on growth strategies
• Supporting product launches, marketing initiatives, and merchandising placement
• Reporting activity through CRM and participating in weekly strategy meetings

This role balances relationship management (approximately 50%) with new business development (approximately 50%).

What We’re Looking For

• Bachelor’s degree preferred
• 3+ years of territory sales, field sales, or account management experience
• Comfortable with travel, including daily driving and about one overnight per week
• Experience with cold outreach, prospecting, or hunter-style sales activity
• Strong communication, training, and relationship-building skills
• Self-driven professional who thrives in an autonomous, field-based role

Schedule & Location

• Remote / work from home

• Field travel throughout assigned West Coast territory

If you’re looking for a role where you can own a territory, work directly with leadership, and represent high-value automotive solutions, we’d love to connect.

Outside Sales Representative – Residential & Commercial Security Solutions

Job Details

Description

Vector Security is seeking an Outside Sales Representative (Residential and Commercial Security Solutions) to grow new and existing customer relationships within an assigned territory. This opportunity offers a combination of base salary and uncapped commission while building relationships with homeowners, business owners, and key decision makers.

At Vector Security We Think Big, Do the Right Thing, and Make a Difference Every Day! If this is how you like to work, we’d like to invite you to join our team!

We offer great benefits, a competitive base salary + uncapped commission, and growth opportunities. We think you’ll find what you want here because what we do matters - to us, our customers, and most of all, our team members.

Location: Auburn, AL

Summary:

Vector Security is seeking an Outside Sales Representative (Residential and Commercial)! In this field-based role, you will generate new opportunities through prospecting, networking, referrals, and in-person meetings with potential customers. Representatives assess customer needs and recommend customized security solutions including alarm systems, video surveillance, access control, fire systems, and smart home technology.

Successful candidates are motivated self-starters who enjoy building relationships in their community, managing their own territory, and developing a strong sales pipeline. By delivering solutions that protect people, property, and operations, representatives play a key role in helping customers feel secure while growing their own income through performance-based earnings.

Why Join Vector Security

• Established brand with trusted security solutions for both residential and commercial customers
• Opportunity to build and grow your own territory through relationship-driven sales
• Diverse product portfolio including intrusion detection, video surveillance, access control, fire systems, and smart home technology
• Ongoing training and product education to support your success in the field
• Competitive compensation including base salary, uncapped commission potential, and monthly vehicle allowance

What You'll Do:

• Sell Vector Security residential and commercial solutions by proactively generating appointments with prospective and existing customers and ensuring offerings align with customer needs and company objectives.
• Maintains strong product knowledge through ongoing training and certifications; educate customers on security solutions including video surveillance, intrusion detection, access control, and fire alarm systems.
• Continuously build and manage a sales pipeline by generating commercial proposals and maintaining opportunities equal to at least four times monthly sales quota.
• Track all proposals and activity within company CRM system to ensure accurate reporting and management visibility.
• Collaborate with commercial system design teams and branch operations to ensure the proper scope is defined for larger commercial installations.
• Identify and pursue new market opportunities by developing strategies to introduce Vector's products to new customers and target segments.
• Monitor competitive activity and market trends including pricing, products, delivery schedules, and merchandising techniques.

What You'll Need:

• High School Diploma required. Bachelor's Degree preferred.
• Valid Driver's License
• Needs to be savvy in using social media to increase sales leads.
• Prospecting Skills:
• In order to expand our commercial business, it is important that Commercial sales representatives be able to build new relationships and generate new logos for the company.
• This can be done via a variety of methods including leveraging LinkedIn, social media, networking, working “Dodge” type reports, etc.
• Previous Sales Experience - Preferred:
• Demonstrated success in previous sales positions.
• Presentation Skills:
• Ability to present complex integrated solutions that are common in Large Commercial environment.
• Closing Skills:
• Must be able to close commercial proposals at a rate deemed acceptable by management, overcome objections, have strong negotiation skills.

We also recognize that great sales professionals come from many different industries. If you bring strong relationship-building skills, a consultative approach, and the drive to succeed, we’d love to hear from you! Candidates from a variety of outside sales environments often excel in this role, including security systems, alarm or access control sales, HVAC or building systems sales, telecom or cable sales, solar, pest control, or furniture sales, and other territory-based consultative sales roles.

Compensation & Earnings Potential:

We offer base salary + uncapped commission along with guaranteed commission for first six pay periods. This role offers a competitive commission structure with uncapped earning potential. High-performing representatives often earn up to $80,000 in their first year, with experienced top performers exceeding six figures.

What You'll Get:

We offer a “Total Rewards” package including:

• Competitive compensation with incentive eligibility
• Medical, dental and vision coverage
• Company paid life and AD&D insurance.
• Company paid short- and long-term disability.
• Voluntary benefit products
• 401k retirement savings plan
• Flexible Spending Account
• Paid time off
• Tuition reimbursement
• Employee Assistance Program (EAP)

About Us:

We are one of the largest security integrators in the country and have proudly been installing innovative security and smart automation solutions in homes and businesses for more than 50 years. Our purpose is to make our world more secure, connected and empowered, one customer at a time.

Our Values:

• Win as a team.
• Do the right thing.
• Make a difference every day.
• Get it done.
• Think big.

If you share these ideas, we’d love to hear from you!

Vector Security is a Drug-Free Workplace

Vector Security is an Equal Opportunity Employer

All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, transgender, national origin, veteran, or disability status.

Reporting to the Director, HR Operations, this role is responsible for forecasting and planning the future workforce needs of Valley Children’s Healthcare. Through in-depth analysis of workforce demographics, labor trends, and required skill sets, the position identifies staffing gaps and partners with leadership to develop data-driven, quantitative labor forecasts that support organizational performance, operational planning, and long-term strategic initiatives.

This role oversees the position request and approval process and plays a key role in the continuous evolution of the organization’s comprehensive compensation program. By anticipating future compensation challenges, the incumbent proactively designs innovative, scalable solutions aligned with organizational goals, compensation philosophy, and financial guardrails. The position regularly presents clear, compelling, and data-backed recommendations to executive leadership to drive alignment and informed decision-making.

Additionally, this role oversees the operation, optimization, and integrity of Human Resource Information Systems (HRIS), driving continuous process improvements and ensuring accurate, reliable workforce data. The position provides leadership in developing and improving systems and processes while ensuring compliance with all applicable legal and regulatory requirements related to compensation and workforce data.

Work Location & On-Site Expectations

This position offers a hybrid work arrangement; however, due to the collaborative and operational nature of the role, frequent on-site presence is required. Candidates must reside within a reasonable commuting distance to support regular on-site engagement, as determined by business needs and management.

Qualifications

Education

• Bachelor’s degree in Business, Human Resources, or a related field (required)

Licenses and Certifications

• Certified Compensation Professional (CCOMP) (preferred)
• Professional in Human Resources (PHR) (preferred) or
• Senior Professional in Human Resources (SPHR) (preferred)

Work Experience

• Minimum of five (5) years of related experience in compensation and/or workforce planning (required)
• Minimum of three (3) years of HRIS experience (required)
• Minimum of five (5) years of progressively responsible professional experience (required)

Skills and Abilities

• Strong independent problem-solving and analytical skills
• Ability to manage multiple priorities and concurrent projects effectively
• Exceptional verbal and written communication skills
• Excellent organizational, customer service, and stakeholder engagement skills
• Proficiency in statistical analysis and data-driven decision-making
• Demonstrated experience with HRIS platforms
• Working knowledge of California and federal wage and hour regulations, including FLSA and Wage & Hour requirements (required)

Additional Information

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The qualifications listed above are representative of the knowledge, skills, and abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Compensation and Schedule

• Compensation Range: $72.40 – $100.20
• Work Shift: Day (United States of America)
• Exempt Status: Yes
• FTE: 100%
• Scheduled Weekly Hours: 40
• Daily Hours: 8

The Solutions Architect – Transportation is responsible for providing consultation to the Global Information Services (GIS) organization and business units on the relevance and appropriate application of technology. The Solutions Architect will understand the design solutions and business processes that fulfill the business requirements. This position is accountable for ensuring that the application and integration of transportation and other logistics execution technology is done in a manner consistent with the Owens Corning enterprise architecture and standards. This position is responsible for collaborating with and educating others across the organization and supporting technology for transportation related logistics platforms.

The successful candidate for this role is a student of technology, maintains market awareness, and is networked into logistics internally and externally. They are accountable for keeping up to date on new and emerging developments in IT solutions and are expected to gain a working level understanding of these technologies by pursuing opportunities to gain practical knowledge through professional events, peer networks, or formal training. The Solutions Architect – Transportation will identify opportunities to integrate new technology with the current environment to address business opportunities.

To excel in this role, it is crucial to possess a natural curiosity for technology and a keen interest in researching and defining ways to optimize processes within the logistics domain.

Reports to: Functional IT Leader - Logistics

Span of Control: Individual contributor

JOB RESPONSIBILITIES

Knowing Our Businesses and their Strategies

• Develop and maintain a strong understanding of Owens Corning specific business processes and operations globally
• Build relationships within the organization, cross-functionally, and with key business stakeholders; continuously enhance connection to remain aligned with core objectives
• Collaborate with Domain Architects, peers, and other IS leaders in the development and ongoing sustainment of the 3-year transportation IT Roadmap for the Owens Corning technology environment.
• Work with process leaders, and project teams to identify and define integration opportunities for the appropriate technologies.
• Ensure technology that is being delivered is contemporary and aligned with the IT Roadmap.
• Ensure the performance, support, sustainability, and life cycle management of logistics solutions are engineered in the design stage

Executing Strategy

Technology Leadership & Development

• Define, design, build and oversee the implementation and rollout of ERP functional solutions based on SAP S/4 HANA for Transportation Management and cloud-based solutions that support business processes.
• Work with others to define project scope, based on workshops with business representatives, and knowledge of our landscape and solutions.
• Ideates on solutions to complex requirements.
• Reviews blueprints as outlined by the functional subject matter expert, of requirements and solutions.
• Assists our implementation partner with systems build activities including configuration, master data, investigation of enhancement points, and integrations, and writing functional specifications, unit testing etc.
• Collaborate with the program and business teams to ensure continuous business and IT alignment with no future gaps.
• Collaborate with functional and IT teams working closely within the Transportation Management track, especially IT Architecture, Master Data, Procurement, Manufacturing, etc.
• Own overall inventory of workflows, reports, interfaces, conversions, enhancements and forms (WRICEFs) for the area of TM.
• Partner with others to maintain an awareness of Owens Corning business strategy to identify opportunities to apply technological solutions to upcoming business problems.
• Ensures quality assurance on the design and implementation of technology solutions
• Design and drive the implementation of seamless and efficient transportation platforms
• Collaborate with others to address the feasibility of technology solutions.
• Identify technical and implementation risks associated with a technology solution.
• Consult with project planners to develop statements of work for proposed solutions including estimates that address assumptions, resources, integration points and risks for transportation solutions
• Leads execution technology assessments & POCs within transportation function(s)
• Manage external providers of development capacity as needed

Influencing in the Function

• Aligns and updates OC Enterprise Reference Model for business processes within the domain.
• Maintain the functional specification architecture documentation including the OC Enterprise Reference Model for all transportation process areas.
• Identify areas of waste (process, time, etc.) and ideate and execute action plans to create productivity
• Lead or participate in special projects that support the long-term strategic goals of the business and/or organization
• Identify opportunities to improve effectiveness, value, and perception of the function

Developing Talent

• Invest in personal growth and development, clearly focused on self-learning
• Provide guidance to early career engineers and offer technical mentoring as they progress in their professional development
• Always strive to elevate the capabilities of the team and GIS organization across the company, drive change management, and technology adoption
• Innovative – develops and introduces new ideas and approaches to others
• Curious – is driven to understand how and why things operate, finds root causes through analysis and questioning
• Inventive Flexibility - seeks out ways to leverage investments by integrating new requirements into existing solutions.
• Service Mindset– voluntarily initiates and takes lead roles in challenging work without explicit direction

JOB REQUIREMENTS

MINIMUM QUALIFICATIONS:

• Bachelor's degree in computer science, management information systems (MIS), or equivalent degree
• Minimum of 8 years of experience within Information Technology industry
• Minimum of 5 years of experience with SAP Logistics Execution, Sales & Distribution
• Minimum of 5 years of experience with SAP Transportation Management (9.0 or higher)

EXPERIENCE:

• Prior SAP/ECC.6.0 and TM 9.0 and greater deployment experience in all phases of the ASAP methodology
• Prior experience with SAP TM Event Manager
• Prior experience with SAP S4 HANA / SAP Cloud Applications preferred

KNOWLEDGE, SKILLS & ABILITIES:

• Ability to partner effectively with team members, business partners, and 3rd party partners
• Ability to identify, own, and prioritize tasks to meet project milestones
• Designed all or key modules of a custom business application from scratch, including technical design, data relationships, UIs, and system interfaces.
• Experiencing working in a highly matrixed structure across functional, business, geographic and cultural boundaries
• Strong written and oral communication skills to convey relevant information clearly with confidence; understanding others through active listening; successfully sets and manages expectations
• Led functional assessment of applications as a part of a new technology evaluation and selection process.
• Led proof of concept project(s) to validate the applicability of a new technology to a business process, including accountability for the summary report-out of findings.
• Organized and executed IT process development /solution design review with external suppliers
• Ability to travel domestically or internationally as required up to 20%

About Owens Corning

Owens Corning is a residential and commercial building products leader committed to building a sustainable future through material innovation. Our products provide durable, sustainable, energy-efficient solutions that leverage our unique capabilities and market-leading positions to help our customers win and grow. We are global in scope, human in scale with more than 25,000 employees in 31 countries dedicated to generating value for our customers and shareholders and making a difference in the communities where we work and live. Founded in 1938 and based in Toledo, Ohio, USA, Owens Corning posted 2024 sales of $11.0 billion. For more information, visit

Owens Corning is an equal opportunity employer. Except in limited circumstances such as formal apprenticeship programs, Owens Corning does not employ anyone under the age of 18.

Why USAA?

At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.

Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.

The Opportunity

The Mid-Level Life Solutions Specialist helps to ensure the financial security of our membership by assessing member life insurance needs, providing advice and / or referrals for advice, and making the appropriate recommendations based on members’ individual needs and goals. May provide support to Health Solutions acquisition and retention based on member demand.

We offer a flexible work environment that requires an individual to be in the office 5 days per week, with the opportunity to move to a hybrid schedule after 6 months. This position can be based at the Phoenix, AZ Campus . Relocation assistance is not available for this position.

What you'll do:

• Receives request for advice from current and prospective members through various channels, including inbound and outbound phone calls, emails, faxes, and video telephony. Special Acquisitions Team employees will primarily place outbound calls triggered from underwriting work items.

• Asks questions to discover key information, including life events, and to understand member needs. Documents relevant information.

• Uncovers and recognizes life events, understands and assesses the member's needs, financial situation, and goals.

• Develops and understands appropriate life insurance strategies based on individual member needs. Provides intermediate protection planning advice, including insurance protection, estate planning and enhanced solutions like long term care products.

• Recommends relevant life insurance product and solutions and refers members who may need financial advice to the respective department.

• Motivates member to take action on recommendation(s) and resolves objections using intermediate sales techniques and intermediate persuasion skills. Implements recommendation(s).

• Monitors legislative initiatives that may impact economy, society, and personal financial situation.

• Educates membership on implications of economic, industry trends and tax law changes, as well as USAA's

• products and services.

• May conduct outbound follow-up calls to complete member acquisition of products and services previously discussed.

• Serves as a resource to less experienced team members on escalated issues of a routine nature.

• Guides and influences less experienced team members.

Work Hours:

• Monday – Friday / 6:30am – 6:00pm (MST)

• An 8 hour shift will fall within these hours

• This role is required to be in office, with potential hybrid opportunity after 6 months.

What you have:

• High School diploma or GED

• Required maintenance of Life/Health license

• Required annual completion of AHIP and Broker/Carrier appointments when applicable.

• 2 years of financial industry and/or life sales experience

• Experience delivering frequent written and oral communication

• Experience acquiring and applying new concepts and information

• Experience processing and analyzing information

• Experience fulfilling requests and meeting deadlines

• Experience resolving conflict and negotiating

• Experience multi-tasking in an operating systems environment

• Experience participating in or leading teams

• Successful completion of a job-related assessment may be required

What sets you apart:

• 4+ years experience working in Sales with life insurance

• 1+ years experience working in a call center environment

• CLU® - Chartered Life Underwriter or comparable designation

• US military experience through military service or a military spouse/domestic partner

Compensation range: The salary range for this position is: $62,470.00 - $105,420.00.

Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.

Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

For more details on our outstanding benefits, visit our benefits page on

Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.

USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.