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Senior Product Manager - Exam Gloves
Salary not disclosed
Job Summary Medline has an immediate opening for a Senior Product Manager for our Exam Gloves division! This position is located at our headquarters in Northfield, IL on a hybrid basis.
The Product Manager under minimal supervision, manage the full product lifecycle including the sourcing, marketing, new product development, sales support and financial growth of assigned products for a small (or stand-alone business unit).
This person will work with and train sales forces to be able to confidently sell product to customers and will have at least one Manager level direct report(s).
Job Description Responsibilities: Negotiate pricing with vendors for raw materials and finished goods.
Visit vendors to develop products and train personnel in all aspects of each product and usages.
Coordinate materials with vendors and develop finished custom items.
Provide coaching and training to product management team.
Service as a resource and provide project oversight.
Develop and implement comprehensive marketing plans and promotional programs for existing products to include product strategy development, pricing strategy, collateral creation and brand management Review monthly financial performance and determine contributing factors.
Offer solutions for detrimental sales or cost trends.
Prepare product forecasts to include revenue and expense expectations.
Analyze sales trends over time and impact of competitive strategies.
Support forecasts and budgets with appropriately detailed marketing plans.
Work with Manufacturing, Purchasing, and Engineering to reduce Cost of Goods by assessing packaging, alternate materials, new sources of material, stocking, make to order, direct to customer shipments, etc.
Manage inventory by focusing on eliminating surplus and optimizing SKU count.
Develop and deliver training materials for internal stakeholders, sales forces and customers.
Create sales tools.
Conduct effective market research and translate that research into new products, product improvements, or line extensions by providing leadership to a multi-functional team.
Travel with sales force to support efforts to convert customers to purchase Medline products.
Provide timely follow up to sales forces by answering product questions via e-mail and phone.
Develop and mentor staff through on-boarding, open communication, training and development opportunities and performance management processes; build and maintain employee morale and motivation; ensure the team is appropriately staffed with required competencies.
Required Experience: Education Bachelor’s degree.
MINIMUM JOB REQUIREMENTS: Minimum of 4 years of experience in product management for physical products, preferably within the healthcare industry.
Experience negotiating with outside vendors and internal resources.
Experience collecting and analyzing financial data.
Experience with managing multiple direct reports.
Knowledge / Skills / Abilities Willing to travel up to 50% of the time for business purposes (within state and out of state).
Intermediate level skill in Microsoft Word (for example: inserting headers, page breaks, page numbers and tables and/or adjusting table columns).
Intermediate level skill in Microsoft PowerPoint (for example: applying a theme, formatting character spacing, inserting a picture, changing slide layout and theme colors, adding transitions, customizing slide numbers, changing chart style and/or formatting font).
Intermediate level skill in Microsoft Excel (for example: using SUM function, setting borders, setting column width, inserting charts, using text wrap, sorting, setting headers and footers and/or print scaling).
Medline Industries, LP, and its subsidiaries, offer a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.
The anticipated salary range for this position: $101,000.00
- $152,000.00 Annual The actual salary will vary based on applicant’s location, education, experience, skills, and abilities.
This role is bonus and/or incentive eligible.
Medline will not pay less than the applicable minimum wage or salary threshold.
Our benefit package includes health insurance, life and disability, 401(k) contributions, paid time off, etc., for employees working 30 or more hours per week on average.
For a more comprehensive list of our benefits please click here .
For roles where employees work less than 30 hours per week, benefits include 401(k) contributions as well as access to the Employee Assistance Program, Employee Resource Groups and the Employee Service Corp.
We’re dedicated to creating a Medline where everyone feels they belong and can grow their career.
We strive to do this by seeking diversity in all forms, acting inclusively, and ensuring that people have tools and resources to perform at their best.
Explore our Belonging page here .
Medline Industries, LP is an equal opportunity employer.
Medline evaluates qualified individuals without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability, neurodivergence, protected veteran status, marital or family status, caregiver responsibilities, genetic information, or any other characteristic protected by applicable federal, state, or local laws.
The Product Manager under minimal supervision, manage the full product lifecycle including the sourcing, marketing, new product development, sales support and financial growth of assigned products for a small (or stand-alone business unit).
This person will work with and train sales forces to be able to confidently sell product to customers and will have at least one Manager level direct report(s).
Job Description Responsibilities: Negotiate pricing with vendors for raw materials and finished goods.
Visit vendors to develop products and train personnel in all aspects of each product and usages.
Coordinate materials with vendors and develop finished custom items.
Provide coaching and training to product management team.
Service as a resource and provide project oversight.
Develop and implement comprehensive marketing plans and promotional programs for existing products to include product strategy development, pricing strategy, collateral creation and brand management Review monthly financial performance and determine contributing factors.
Offer solutions for detrimental sales or cost trends.
Prepare product forecasts to include revenue and expense expectations.
Analyze sales trends over time and impact of competitive strategies.
Support forecasts and budgets with appropriately detailed marketing plans.
Work with Manufacturing, Purchasing, and Engineering to reduce Cost of Goods by assessing packaging, alternate materials, new sources of material, stocking, make to order, direct to customer shipments, etc.
Manage inventory by focusing on eliminating surplus and optimizing SKU count.
Develop and deliver training materials for internal stakeholders, sales forces and customers.
Create sales tools.
Conduct effective market research and translate that research into new products, product improvements, or line extensions by providing leadership to a multi-functional team.
Travel with sales force to support efforts to convert customers to purchase Medline products.
Provide timely follow up to sales forces by answering product questions via e-mail and phone.
Develop and mentor staff through on-boarding, open communication, training and development opportunities and performance management processes; build and maintain employee morale and motivation; ensure the team is appropriately staffed with required competencies.
Required Experience: Education Bachelor’s degree.
MINIMUM JOB REQUIREMENTS: Minimum of 4 years of experience in product management for physical products, preferably within the healthcare industry.
Experience negotiating with outside vendors and internal resources.
Experience collecting and analyzing financial data.
Experience with managing multiple direct reports.
Knowledge / Skills / Abilities Willing to travel up to 50% of the time for business purposes (within state and out of state).
Intermediate level skill in Microsoft Word (for example: inserting headers, page breaks, page numbers and tables and/or adjusting table columns).
Intermediate level skill in Microsoft PowerPoint (for example: applying a theme, formatting character spacing, inserting a picture, changing slide layout and theme colors, adding transitions, customizing slide numbers, changing chart style and/or formatting font).
Intermediate level skill in Microsoft Excel (for example: using SUM function, setting borders, setting column width, inserting charts, using text wrap, sorting, setting headers and footers and/or print scaling).
Medline Industries, LP, and its subsidiaries, offer a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.
The anticipated salary range for this position: $101,000.00
- $152,000.00 Annual The actual salary will vary based on applicant’s location, education, experience, skills, and abilities.
This role is bonus and/or incentive eligible.
Medline will not pay less than the applicable minimum wage or salary threshold.
Our benefit package includes health insurance, life and disability, 401(k) contributions, paid time off, etc., for employees working 30 or more hours per week on average.
For a more comprehensive list of our benefits please click here .
For roles where employees work less than 30 hours per week, benefits include 401(k) contributions as well as access to the Employee Assistance Program, Employee Resource Groups and the Employee Service Corp.
We’re dedicated to creating a Medline where everyone feels they belong and can grow their career.
We strive to do this by seeking diversity in all forms, acting inclusively, and ensuring that people have tools and resources to perform at their best.
Explore our Belonging page here .
Medline Industries, LP is an equal opportunity employer.
Medline evaluates qualified individuals without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability, neurodivergence, protected veteran status, marital or family status, caregiver responsibilities, genetic information, or any other characteristic protected by applicable federal, state, or local laws.
Not Specified
M
Sterilization Operator I - 12HR PM
🏢 Medline Industries - Transportation & Operations
Salary not disclosed
Job Summary Under direct supervision, operate sterilizer machine and perform sterilization related duties.
Job Description SCHEDULE: 12HR PM (6PM-6AM) 2days on, 2 days off, 3 days on (Rotating Schedule) MAJOR RESPONSIBILITIES: Operate sterilization machine to decontaminate product and/or material.
Review sterilization cycle for successful completion.
Identify nonconforming product through post sterilization sampling.
Create sterilization control documentation and standard operating procedures.
Complete other paperwork as required.
Operate powered material handling equipment to stage, organize, load and remove material.
Maintain clean, safe and orderly work area.
MINIMUM JOB REQUIREMENTS: Education: High school diploma or General Education Degree (GED).
Knowledge / Skills / Abilities: Ability to speak, read, and write English with proficiency.
Ability to read and comprehend simple instructions, short correspondence and memos.
Basic keypunch skills.
Basic math and problem solving abilities.
Previous experience driving a fork lift.
Medline Industries, LP, and its subsidiaries, offer a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.
The anticipated salary range for this position: $20.25
- $29.25 Hourly The actual salary will vary based on applicant’s location, education, experience, skills, and abilities.
Medline will not pay less than the applicable minimum wage or salary threshold.
Our benefit package includes health insurance, life and disability, 401(k) contributions, paid time off, etc., for employees working 30 or more hours per week on average.
For a more comprehensive list of our benefits please click here .
For roles where employees work less than 30 hours per week, benefits include 401(k) contributions as well as access to the Employee Assistance Program, Employee Resource Groups and the Employee Service Corp.
We’re dedicated to creating a Medline where everyone feels they belong and can grow their career.
We strive to do this by seeking diversity in all forms, acting inclusively, and ensuring that people have tools and resources to perform at their best.
Explore our Belonging page here .
Medline Industries, LP is an equal opportunity employer.
Medline evaluates qualified individuals without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability, neurodivergence, protected veteran status, marital or family status, caregiver responsibilities, genetic information, or any other characteristic protected by applicable federal, state, or local laws.
Job Description SCHEDULE: 12HR PM (6PM-6AM) 2days on, 2 days off, 3 days on (Rotating Schedule) MAJOR RESPONSIBILITIES: Operate sterilization machine to decontaminate product and/or material.
Review sterilization cycle for successful completion.
Identify nonconforming product through post sterilization sampling.
Create sterilization control documentation and standard operating procedures.
Complete other paperwork as required.
Operate powered material handling equipment to stage, organize, load and remove material.
Maintain clean, safe and orderly work area.
MINIMUM JOB REQUIREMENTS: Education: High school diploma or General Education Degree (GED).
Knowledge / Skills / Abilities: Ability to speak, read, and write English with proficiency.
Ability to read and comprehend simple instructions, short correspondence and memos.
Basic keypunch skills.
Basic math and problem solving abilities.
Previous experience driving a fork lift.
Medline Industries, LP, and its subsidiaries, offer a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.
The anticipated salary range for this position: $20.25
- $29.25 Hourly The actual salary will vary based on applicant’s location, education, experience, skills, and abilities.
Medline will not pay less than the applicable minimum wage or salary threshold.
Our benefit package includes health insurance, life and disability, 401(k) contributions, paid time off, etc., for employees working 30 or more hours per week on average.
For a more comprehensive list of our benefits please click here .
For roles where employees work less than 30 hours per week, benefits include 401(k) contributions as well as access to the Employee Assistance Program, Employee Resource Groups and the Employee Service Corp.
We’re dedicated to creating a Medline where everyone feels they belong and can grow their career.
We strive to do this by seeking diversity in all forms, acting inclusively, and ensuring that people have tools and resources to perform at their best.
Explore our Belonging page here .
Medline Industries, LP is an equal opportunity employer.
Medline evaluates qualified individuals without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability, neurodivergence, protected veteran status, marital or family status, caregiver responsibilities, genetic information, or any other characteristic protected by applicable federal, state, or local laws.
Not Specified
M
Production Associate - 1st OR 2nd shift
🏢 Medline Industries - Transportation & Operations
Salary not disclosed
Job Summary Come work at NAMIC, A division of Medline, voted Best medium size company to work for in the Region! We are growing and eagerly looking for motivated individuals to join our team! Medline is the largest med-surg company in the United States that started from a small family business over 50 years ago.
Come join a team that encourages growth, diversity, work-life balance and life-long career opportunity.
We offer paid training, with no experience necessary! We encourage individuals looking for a career change that are interested in exploring medical manufacturing devices used in critical heart procedures.
Our NAMIC Division located in Glens Falls is growing at a rapid pace and we are currently hiring motivated and high-energy individuals looking to make an impact.
In Glens Falls, we specialize in manufacturing Cath-Lab and Fluid Management products that we package into custom orders for our customers all over the world.
Check out a day in the life at NAMIC in the video below and jump-start your career today! /> Here is some highlights of what we have to offer: On-site cafeteria 401(k) with Company Match after 1 year of employment Company Paid Life Insurance Company Paid Short and Long-Term Disability Paid Time Off (Vacation, Sick, Holidays) Monthly Birthday Celebrations Tuition Reimbursement Program Incredible Employee Discounts on Medical Products Strong community involvement with fundraising and events such as American Heart Association Walk, Adopt a Soldier Drive, food and clothing drives, Breast Cancer Walk, and more! Job Description Our Production Associates are starting at $18.50/hour.
Additionally, this position is eligible for shift differential based on hours worked.
Additionally, we are offering a $1000 Sign-on Bonus! Responsibilities: Manufacture high quality medical devices with maximum efficiency and minimal scrap and rework Set up work station with necessary equipment and supplies as per job assignment Follow proper procedures involving a broad range of components which requires one or more of the following: bonding, assembling, packaging, sealing or operating equipment per specifications Assemble and package devices following the operating procedures and blueprints Transport, issue and stage raw materials and components for each work order as required Set up and adjust equipment as trained to do within the scope of the position; defer complex setup and troubleshooting to Machine Operators, Machine Shop, and Maintenance Technician personnel as directed by supervisor Complete all documentation as required for each work order Complete computer transactions as required for each work order Maintain a clean, safe, and organized work area Maintain a positive attitude and consistently demonstrate respectful behavior towards all co-workers and supervisory staff Adhere strictly to all Medline safety procedures and policies at all times Operate equipment and handle materials in a safe and proper manner as specified by policies and procedural standards Immediately communicate concerns related to manufacturing processes to supervision, particularly those that affect safety or product quality Manages in order to ensure compliance with all relevant regulatory/legal requirements Build quality into all aspects of their work by maintaining compliance to all quality requirements May perform other duties as assigned Requirements: To perform this job successfully, an individual must be able to actively communicate with Production Lead and/or Production Supervisor.
Individual needs to be proactive and able to work in a fast-paced environment.
Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
REASONING ABILITY: Ability to define and analyze problems, collect data, establish facts and draw valid conclusions is required Must be able to work alone with minimal supervision or direction Ability to seek guidance with superior when necessary OTHER SKILLS and ABILITIES: Manufacturing production line experience is preferred Must possess aptitude to learn blueprint reading and the operation of computer terminals with appropriate training Proficient in the following computer software applications: Basic computer navigation and operation skills Exceptional interpersonal skills Strong organizational skills Strong communication skills (written and verbal) Ability to read, write and compute basic math Ability to effectively communicate both internally and externally Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals Ability to write routine reports and correspondence PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Work safely and follow all OSHA regulations and company safety policies and procedures For all on-the-job injuries or accidents, must notify manager/supervisor immediately Ability to frequently lift and/or move up to 25lbs Ability to occasionally lift and/or move up to 35lbs Ability to regularly stand, sit and walk to perform production tasks Required to perform repetitive movement while demonstrating proficient hand and eye coordination, hand dexterity and good vision Continual attention to the accuracy of documentation WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Noise level in the office work environment is usually quiet Noise level in the production work environment is loud Working environment is dynamic and as a result can be stressful for some people Medline Industries, LP, and its subsidiaries, offer a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.
The anticipated salary range for this position: $16.00
- $23.25 Hourly The actual salary will vary based on applicant’s location, education, experience, skills, and abilities.
Medline will not pay less than the applicable minimum wage or salary threshold.
Our benefit package includes health insurance, life and disability, 401(k) contributions, paid time off, etc., for employees working 30 or more hours per week on average.
For a more comprehensive list of our benefits please click here .
For roles where employees work less than 30 hours per week, benefits include 401(k) contributions as well as access to the Employee Assistance Program, Employee Resource Groups and the Employee Service Corp.
We’re dedicated to creating a Medline where everyone feels they belong and can grow their career.
We strive to do this by seeking diversity in all forms, acting inclusively, and ensuring that people have tools and resources to perform at their best.
Explore our Belonging page here .
Medline Industries, LP is an equal opportunity employer.
Medline evaluates qualified individuals without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability, neurodivergence, protected veteran status, marital or family status, caregiver responsibilities, genetic information, or any other characteristic protected by applicable federal, state, or local laws.
Come join a team that encourages growth, diversity, work-life balance and life-long career opportunity.
We offer paid training, with no experience necessary! We encourage individuals looking for a career change that are interested in exploring medical manufacturing devices used in critical heart procedures.
Our NAMIC Division located in Glens Falls is growing at a rapid pace and we are currently hiring motivated and high-energy individuals looking to make an impact.
In Glens Falls, we specialize in manufacturing Cath-Lab and Fluid Management products that we package into custom orders for our customers all over the world.
Check out a day in the life at NAMIC in the video below and jump-start your career today! /> Here is some highlights of what we have to offer: On-site cafeteria 401(k) with Company Match after 1 year of employment Company Paid Life Insurance Company Paid Short and Long-Term Disability Paid Time Off (Vacation, Sick, Holidays) Monthly Birthday Celebrations Tuition Reimbursement Program Incredible Employee Discounts on Medical Products Strong community involvement with fundraising and events such as American Heart Association Walk, Adopt a Soldier Drive, food and clothing drives, Breast Cancer Walk, and more! Job Description Our Production Associates are starting at $18.50/hour.
Additionally, this position is eligible for shift differential based on hours worked.
Additionally, we are offering a $1000 Sign-on Bonus! Responsibilities: Manufacture high quality medical devices with maximum efficiency and minimal scrap and rework Set up work station with necessary equipment and supplies as per job assignment Follow proper procedures involving a broad range of components which requires one or more of the following: bonding, assembling, packaging, sealing or operating equipment per specifications Assemble and package devices following the operating procedures and blueprints Transport, issue and stage raw materials and components for each work order as required Set up and adjust equipment as trained to do within the scope of the position; defer complex setup and troubleshooting to Machine Operators, Machine Shop, and Maintenance Technician personnel as directed by supervisor Complete all documentation as required for each work order Complete computer transactions as required for each work order Maintain a clean, safe, and organized work area Maintain a positive attitude and consistently demonstrate respectful behavior towards all co-workers and supervisory staff Adhere strictly to all Medline safety procedures and policies at all times Operate equipment and handle materials in a safe and proper manner as specified by policies and procedural standards Immediately communicate concerns related to manufacturing processes to supervision, particularly those that affect safety or product quality Manages in order to ensure compliance with all relevant regulatory/legal requirements Build quality into all aspects of their work by maintaining compliance to all quality requirements May perform other duties as assigned Requirements: To perform this job successfully, an individual must be able to actively communicate with Production Lead and/or Production Supervisor.
Individual needs to be proactive and able to work in a fast-paced environment.
Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
REASONING ABILITY: Ability to define and analyze problems, collect data, establish facts and draw valid conclusions is required Must be able to work alone with minimal supervision or direction Ability to seek guidance with superior when necessary OTHER SKILLS and ABILITIES: Manufacturing production line experience is preferred Must possess aptitude to learn blueprint reading and the operation of computer terminals with appropriate training Proficient in the following computer software applications: Basic computer navigation and operation skills Exceptional interpersonal skills Strong organizational skills Strong communication skills (written and verbal) Ability to read, write and compute basic math Ability to effectively communicate both internally and externally Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals Ability to write routine reports and correspondence PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Work safely and follow all OSHA regulations and company safety policies and procedures For all on-the-job injuries or accidents, must notify manager/supervisor immediately Ability to frequently lift and/or move up to 25lbs Ability to occasionally lift and/or move up to 35lbs Ability to regularly stand, sit and walk to perform production tasks Required to perform repetitive movement while demonstrating proficient hand and eye coordination, hand dexterity and good vision Continual attention to the accuracy of documentation WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Noise level in the office work environment is usually quiet Noise level in the production work environment is loud Working environment is dynamic and as a result can be stressful for some people Medline Industries, LP, and its subsidiaries, offer a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.
The anticipated salary range for this position: $16.00
- $23.25 Hourly The actual salary will vary based on applicant’s location, education, experience, skills, and abilities.
Medline will not pay less than the applicable minimum wage or salary threshold.
Our benefit package includes health insurance, life and disability, 401(k) contributions, paid time off, etc., for employees working 30 or more hours per week on average.
For a more comprehensive list of our benefits please click here .
For roles where employees work less than 30 hours per week, benefits include 401(k) contributions as well as access to the Employee Assistance Program, Employee Resource Groups and the Employee Service Corp.
We’re dedicated to creating a Medline where everyone feels they belong and can grow their career.
We strive to do this by seeking diversity in all forms, acting inclusively, and ensuring that people have tools and resources to perform at their best.
Explore our Belonging page here .
Medline Industries, LP is an equal opportunity employer.
Medline evaluates qualified individuals without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability, neurodivergence, protected veteran status, marital or family status, caregiver responsibilities, genetic information, or any other characteristic protected by applicable federal, state, or local laws.
Not Specified
M
Senior Engineer
🏢 Medline Industries - Transportation & Operations
Salary not disclosed
Job Summary Join Medline’s high‑performance team at our SPT facility in Mundelein, IL.
This site is a critical part of the company’s sterile product manufacturing footprint, supporting production, quality, warehousing, and maintenance functions.
The work performed here helps ensure healthcare providers have access to dependable, ready‑to‑use procedure trays that support efficient and safe patient care.
As a key contributor, you will plan, organize, and control increased productivity projects from conceptual stages through production cycles in order to optimize profit and meet marketing, financial, and corporate growth objectives.
Investigate current operations practices and scope, develop and implement changes that will improve operational productivity, and provide subject matter expertise.
Job Description Responsibilities: Analyze, review, and recommend technological solutions and innovative techniques to reduce Medline’s expenses and improve cost structure while maintaining or improving quality.
Analyze, review, recommend, and implement technological solutions and innovative techniques to reduce Medline’s expenses and improve cost structure while maintaining or improving quality.
Lead various scale projects from concept to realization involving individuals from multiple departments and disciplines.
Develop up to large-scale project plans to include action steps, schedules, etc.
to enhance ability to deliver quality projects on-time and within budget.
Perform complex assignments to develop new and/or enhance existing procedures, statistical analysis, inspections, and validation activities.
Conduct training, when appropriate, on quality assurance and/or engineering concepts and tools, including but not limited to inspection, measurement, test methods, process validation, DOE, and comprehensive equipment operation procedures.
Subject matter expert associated with content, processes, and procedures.
Apply functional knowledge to the design and customization of workflow systems that provide seamless integration.
Be aware of industry standards and understanding of cost benefit analysis to justify tasks/projects.
Provide specialized expertise to the company through project, account and people management.
Requirements: Education Bachelor’s degree in an Engineering discipline.
Additional: At least 4 years engineering experience.
Technical writing, research paper writing, and/or experimental design experience.
ERP systems knowledge and experience.
Intermediate skill level in computer and systems use (Microsoft Word, PowerPoint, and Excel).
International travel required (10-20%) Medline Industries, LP, and its subsidiaries, offer a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.
The anticipated salary range for this position: $92,000.00
- $138,000.00 Annual The actual salary will vary based on applicant’s location, education, experience, skills, and abilities.
This role is bonus and/or incentive eligible.
Medline will not pay less than the applicable minimum wage or salary threshold.
Our benefit package includes health insurance, life and disability, 401(k) contributions, paid time off, etc., for employees working 30 or more hours per week on average.
For a more comprehensive list of our benefits please click here .
For roles where employees work less than 30 hours per week, benefits include 401(k) contributions as well as access to the Employee Assistance Program, Employee Resource Groups and the Employee Service Corp.
We’re dedicated to creating a Medline where everyone feels they belong and can grow their career.
We strive to do this by seeking diversity in all forms, acting inclusively, and ensuring that people have tools and resources to perform at their best.
Explore our Belonging page here .
Medline Industries, LP is an equal opportunity employer.
Medline evaluates qualified individuals without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability, neurodivergence, protected veteran status, marital or family status, caregiver responsibilities, genetic information, or any other characteristic protected by applicable federal, state, or local laws.
This site is a critical part of the company’s sterile product manufacturing footprint, supporting production, quality, warehousing, and maintenance functions.
The work performed here helps ensure healthcare providers have access to dependable, ready‑to‑use procedure trays that support efficient and safe patient care.
As a key contributor, you will plan, organize, and control increased productivity projects from conceptual stages through production cycles in order to optimize profit and meet marketing, financial, and corporate growth objectives.
Investigate current operations practices and scope, develop and implement changes that will improve operational productivity, and provide subject matter expertise.
Job Description Responsibilities: Analyze, review, and recommend technological solutions and innovative techniques to reduce Medline’s expenses and improve cost structure while maintaining or improving quality.
Analyze, review, recommend, and implement technological solutions and innovative techniques to reduce Medline’s expenses and improve cost structure while maintaining or improving quality.
Lead various scale projects from concept to realization involving individuals from multiple departments and disciplines.
Develop up to large-scale project plans to include action steps, schedules, etc.
to enhance ability to deliver quality projects on-time and within budget.
Perform complex assignments to develop new and/or enhance existing procedures, statistical analysis, inspections, and validation activities.
Conduct training, when appropriate, on quality assurance and/or engineering concepts and tools, including but not limited to inspection, measurement, test methods, process validation, DOE, and comprehensive equipment operation procedures.
Subject matter expert associated with content, processes, and procedures.
Apply functional knowledge to the design and customization of workflow systems that provide seamless integration.
Be aware of industry standards and understanding of cost benefit analysis to justify tasks/projects.
Provide specialized expertise to the company through project, account and people management.
Requirements: Education Bachelor’s degree in an Engineering discipline.
Additional: At least 4 years engineering experience.
Technical writing, research paper writing, and/or experimental design experience.
ERP systems knowledge and experience.
Intermediate skill level in computer and systems use (Microsoft Word, PowerPoint, and Excel).
International travel required (10-20%) Medline Industries, LP, and its subsidiaries, offer a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.
The anticipated salary range for this position: $92,000.00
- $138,000.00 Annual The actual salary will vary based on applicant’s location, education, experience, skills, and abilities.
This role is bonus and/or incentive eligible.
Medline will not pay less than the applicable minimum wage or salary threshold.
Our benefit package includes health insurance, life and disability, 401(k) contributions, paid time off, etc., for employees working 30 or more hours per week on average.
For a more comprehensive list of our benefits please click here .
For roles where employees work less than 30 hours per week, benefits include 401(k) contributions as well as access to the Employee Assistance Program, Employee Resource Groups and the Employee Service Corp.
We’re dedicated to creating a Medline where everyone feels they belong and can grow their career.
We strive to do this by seeking diversity in all forms, acting inclusively, and ensuring that people have tools and resources to perform at their best.
Explore our Belonging page here .
Medline Industries, LP is an equal opportunity employer.
Medline evaluates qualified individuals without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability, neurodivergence, protected veteran status, marital or family status, caregiver responsibilities, genetic information, or any other characteristic protected by applicable federal, state, or local laws.
Not Specified
M
Machine Operator II - 12HR PM Shift
🏢 Medline Industries - Transportation & Operations
Salary not disclosed
Job Summary Who We Are: Medline is the largest provider of medical-surgical products and supply chain solutions in the U.S., every hour of every day, healthcare professionals across the globe rely on Medline to help them do their job.
We make healthcare run better.
What We Bring: Medline is a team that is committed to customer care and making products that have a positive impact for patients.
Medline is committed to simplifying processes, empowering our teams to achieve results and recognizing those achievements.
The opportunities are here, come grow with us! What You Bring: We are looking for individuals who have a passion for making a quality healthcare product in a collaborative and respectful environment.
We look for those who are enthusiastic about trying new things and learning every day.
If you have a relentless focus on serving the customer every day and are results driven, Medline is the place for you.
Would you enjoy working in a clean, organized, safety-focused facility? Enjoy a set schedule, work-life balance, and excellent benefits.
Apply today! Under supervision, the person operates production equipment according to instructions to ensure proper operations, safety, and product output.
This key role coordinates team activities to ensure that production machines operate safely, properly, and efficiently, meeting quality standards.
Job Description Shift/hours: 12 HR PM Shift 6:00PM-6:30AM Rotating Schedule
- 2-2-3 format.
Training M-F 10:00AM-6:30PM Check out what it's like to work at Medline in Hartland, WI by clicking HERE to see our video! MAJOR RESPONSIBILITIES Machine Operation & Maintenance: Operate and monitor machines, addressing stoppages and issues.
Set up, start up, shut down, and troubleshoot equipment.
Perform routine clean-up and minor maintenance.
Regularly clean equipment and production areas.
Material Handling & Packaging: Pack finished goods and handle materials.
Operate boxing lines and manage pallets.
Prepare product for transfer and/or final processing.
Quality Control: Complete paperwork and reports accurately and on time.
Inspect products for quality and accuracy.
Adjust processes to maintain quality standards.
Additional Responsibilities Assist with other tasks and projects as needed.
Ensure material availability and support team needs.
Meet company standards for accuracy, performance, and attendance.
Follow company policies and procedures.
Medline Industries, LP, and its subsidiaries, offer a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.
The anticipated salary range for this position: $19.75
- $28.75 Hourly The actual salary will vary based on applicant’s location, education, experience, skills, and abilities.
Medline will not pay less than the applicable minimum wage or salary threshold.
Our benefit package includes health insurance, life and disability, 401(k) contributions, paid time off, etc., for employees working 30 or more hours per week on average.
For a more comprehensive list of our benefits please click here .
For roles where employees work less than 30 hours per week, benefits include 401(k) contributions as well as access to the Employee Assistance Program, Employee Resource Groups and the Employee Service Corp.
We’re dedicated to creating a Medline where everyone feels they belong and can grow their career.
We strive to do this by seeking diversity in all forms, acting inclusively, and ensuring that people have tools and resources to perform at their best.
Explore our Belonging page here .
Medline Industries, LP is an equal opportunity employer.
Medline evaluates qualified individuals without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability, neurodivergence, protected veteran status, marital or family status, caregiver responsibilities, genetic information, or any other characteristic protected by applicable federal, state, or local laws.
We make healthcare run better.
What We Bring: Medline is a team that is committed to customer care and making products that have a positive impact for patients.
Medline is committed to simplifying processes, empowering our teams to achieve results and recognizing those achievements.
The opportunities are here, come grow with us! What You Bring: We are looking for individuals who have a passion for making a quality healthcare product in a collaborative and respectful environment.
We look for those who are enthusiastic about trying new things and learning every day.
If you have a relentless focus on serving the customer every day and are results driven, Medline is the place for you.
Would you enjoy working in a clean, organized, safety-focused facility? Enjoy a set schedule, work-life balance, and excellent benefits.
Apply today! Under supervision, the person operates production equipment according to instructions to ensure proper operations, safety, and product output.
This key role coordinates team activities to ensure that production machines operate safely, properly, and efficiently, meeting quality standards.
Job Description Shift/hours: 12 HR PM Shift 6:00PM-6:30AM Rotating Schedule
- 2-2-3 format.
Training M-F 10:00AM-6:30PM Check out what it's like to work at Medline in Hartland, WI by clicking HERE to see our video! MAJOR RESPONSIBILITIES Machine Operation & Maintenance: Operate and monitor machines, addressing stoppages and issues.
Set up, start up, shut down, and troubleshoot equipment.
Perform routine clean-up and minor maintenance.
Regularly clean equipment and production areas.
Material Handling & Packaging: Pack finished goods and handle materials.
Operate boxing lines and manage pallets.
Prepare product for transfer and/or final processing.
Quality Control: Complete paperwork and reports accurately and on time.
Inspect products for quality and accuracy.
Adjust processes to maintain quality standards.
Additional Responsibilities Assist with other tasks and projects as needed.
Ensure material availability and support team needs.
Meet company standards for accuracy, performance, and attendance.
Follow company policies and procedures.
Medline Industries, LP, and its subsidiaries, offer a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.
The anticipated salary range for this position: $19.75
- $28.75 Hourly The actual salary will vary based on applicant’s location, education, experience, skills, and abilities.
Medline will not pay less than the applicable minimum wage or salary threshold.
Our benefit package includes health insurance, life and disability, 401(k) contributions, paid time off, etc., for employees working 30 or more hours per week on average.
For a more comprehensive list of our benefits please click here .
For roles where employees work less than 30 hours per week, benefits include 401(k) contributions as well as access to the Employee Assistance Program, Employee Resource Groups and the Employee Service Corp.
We’re dedicated to creating a Medline where everyone feels they belong and can grow their career.
We strive to do this by seeking diversity in all forms, acting inclusively, and ensuring that people have tools and resources to perform at their best.
Explore our Belonging page here .
Medline Industries, LP is an equal opportunity employer.
Medline evaluates qualified individuals without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability, neurodivergence, protected veteran status, marital or family status, caregiver responsibilities, genetic information, or any other characteristic protected by applicable federal, state, or local laws.
Not Specified
M
Director Field Services
🏢 Medline Industries - Transportation & Operations
Salary not disclosed
Job Summary Oversee and manage the Reprocessing technical and sales presentation support to help secure new business, successful customer integration and the utilization of established products.
Job Description Ensure Reprocessing technical proposals on how Medline's products can meet customer needs and how they can be integrated and implemented with customer's systems and equipment are prepared and presented.
Prepare and present customer systems/equipment needs plan to Medline teams to assure complete plan is feasible within cost, time, and environment constraints.
Assist with client presentations and provide expert advice on sterilization process and the Reprocessing program details.
Ensure team understands customer's business and analyze customer's system and product needs.
Oversee all Medline ReNewal Hospital Implementations not limited to resource planning, live and virtual education, budgeting, and post launch activities.
Assist in all forecasting activities.
Gather data and information on customers and participate in developing presentations relative to keeping customers current on product enhancements.
Conduct and review market research on new product ideas in order to develop product line expansion.
Develop and mentor staff through on-boarding, open communication, training and development opportunities and performance management processes; build and maintain employee morale and motivation; ensure the team is appropriately staffed with required competencies.
REQUIRED EXPERIENCE Education Bachelor's degree.
Work Experience At least 4 years’ sales or related experience.
Experience developing and delivering presentations to various audience levels.
At least 2 years of experience managing people, including hiring, developing, motivating and directing people as they work.
Additional Willing to travel at least 50% of the time for business purposes (within state and out of state).
Previous experience selling in hospital and/or healthcare industry preferred.
Experience giving C-Suite presentations preferred.
Experience managing field services teams or interfacing with sales preferred.
Medline Industries, LP, and its subsidiaries, offer a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.
The anticipated salary range for this position: $154,000.00
- $231,000.00 Annual The actual salary will vary based on applicant’s location, education, experience, skills, and abilities.
This role is bonus and/or incentive eligible.
Medline will not pay less than the applicable minimum wage or salary threshold.
Our benefit package includes health insurance, life and disability, 401(k) contributions, paid time off, etc., for employees working 30 or more hours per week on average.
For a more comprehensive list of our benefits please click here .
For roles where employees work less than 30 hours per week, benefits include 401(k) contributions as well as access to the Employee Assistance Program, Employee Resource Groups and the Employee Service Corp.
We’re dedicated to creating a Medline where everyone feels they belong and can grow their career.
We strive to do this by seeking diversity in all forms, acting inclusively, and ensuring that people have tools and resources to perform at their best.
Explore our Belonging page here .
Medline Industries, LP is an equal opportunity employer.
Medline evaluates qualified individuals without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability, neurodivergence, protected veteran status, marital or family status, caregiver responsibilities, genetic information, or any other characteristic protected by applicable federal, state, or local laws.
Job Description Ensure Reprocessing technical proposals on how Medline's products can meet customer needs and how they can be integrated and implemented with customer's systems and equipment are prepared and presented.
Prepare and present customer systems/equipment needs plan to Medline teams to assure complete plan is feasible within cost, time, and environment constraints.
Assist with client presentations and provide expert advice on sterilization process and the Reprocessing program details.
Ensure team understands customer's business and analyze customer's system and product needs.
Oversee all Medline ReNewal Hospital Implementations not limited to resource planning, live and virtual education, budgeting, and post launch activities.
Assist in all forecasting activities.
Gather data and information on customers and participate in developing presentations relative to keeping customers current on product enhancements.
Conduct and review market research on new product ideas in order to develop product line expansion.
Develop and mentor staff through on-boarding, open communication, training and development opportunities and performance management processes; build and maintain employee morale and motivation; ensure the team is appropriately staffed with required competencies.
REQUIRED EXPERIENCE Education Bachelor's degree.
Work Experience At least 4 years’ sales or related experience.
Experience developing and delivering presentations to various audience levels.
At least 2 years of experience managing people, including hiring, developing, motivating and directing people as they work.
Additional Willing to travel at least 50% of the time for business purposes (within state and out of state).
Previous experience selling in hospital and/or healthcare industry preferred.
Experience giving C-Suite presentations preferred.
Experience managing field services teams or interfacing with sales preferred.
Medline Industries, LP, and its subsidiaries, offer a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.
The anticipated salary range for this position: $154,000.00
- $231,000.00 Annual The actual salary will vary based on applicant’s location, education, experience, skills, and abilities.
This role is bonus and/or incentive eligible.
Medline will not pay less than the applicable minimum wage or salary threshold.
Our benefit package includes health insurance, life and disability, 401(k) contributions, paid time off, etc., for employees working 30 or more hours per week on average.
For a more comprehensive list of our benefits please click here .
For roles where employees work less than 30 hours per week, benefits include 401(k) contributions as well as access to the Employee Assistance Program, Employee Resource Groups and the Employee Service Corp.
We’re dedicated to creating a Medline where everyone feels they belong and can grow their career.
We strive to do this by seeking diversity in all forms, acting inclusively, and ensuring that people have tools and resources to perform at their best.
Explore our Belonging page here .
Medline Industries, LP is an equal opportunity employer.
Medline evaluates qualified individuals without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability, neurodivergence, protected veteran status, marital or family status, caregiver responsibilities, genetic information, or any other characteristic protected by applicable federal, state, or local laws.
Not Specified
M
Director, IT Applications Digital Commerce
🏢 Medline Industries - Transportation & Operations
Salary not disclosed
Job Summary Job Description Director IT Applications We are seeking a visionary and execution-focused Director of IT Applications to lead implementations of our next-generation digital commerce ecosystem.
This role will oversee the delivery and operations of customer-facing digital applications built on the MACH architecture, hosted on Azure.
The ideal candidate will be skilled in managing system integrators, building high-performing global teams, and driving innovation through AI-enabled software engineering practices.
Leadership and Strategic Planning Strategic Planning & Stakeholder Engagement: Align IT delivery with business goals and digital transformation strategies.
Engage with product, marketing, and customer service teams to shape the digital roadmap.
Manage vendor relationships and negotiate contracts to maximize value and performance.
Manage Key Projects: Lead implementation of digital commerce platforms from concept to production.
Manage end-to-end delivery lifecycle, ensuring timely execution and quality outcomes.
Collaborate with system integrators to define architecture, implementation plans, and integration strategies.
Business Acumen: Develop a comprehensive understanding of the organization's various business processes and the systems that support them.
Operational Excellence AI-Driven Software Engineering: Champion the use of AI tools and platforms to accelerate development, testing, and operations.
Promote intelligent automation in CI/CD, code reviews, defect prediction, and performance optimization.
Evaluate and implement AI-based observability and incident response solutions.
Continuous Improvement: Understand and enhance project and support methodologies, focusing on quality and cost control.
Systems and Design: Ensure adherence to MACH principles and best practices for composable architecture.
Guide integration across SaaS solutions and other headless services.
Partner with enterprise architects to ensure security, compliance, and scalability.
Operations & Platform Reliability: Own operational excellence across digital platforms, ensuring high availability, scalability, and performance.
Establish robust monitoring, alerting, and incident management frameworks.
Drive continuous improvement through post-incident reviews and operational analytics.
People Management and Team Development Team Leadership: Build and lead high-performing, cross-functional teams across onsite, nearshore, and offshore locations.
Foster a culture of innovation, accountability, and continuous learning.
Mentor engineering leaders and promote agile, DevOps, and product-centric delivery models.
Personnel Strategy: Lead personnel-related activities such as recruiting, retention, and performance management.
Resource Allocation: Efficiently allocate resources, ensuring timely project completion and minimizing business disruption.
Policy and Procedure: Review, question, and enhance departmental policies, standards, and methodologies.
Financial Oversight: Maintain cost control within your area of responsibility.
Education Bachelor’s or Master’s Degree in Computer Science, Engineering, or a related.
Requirements 10-15 years of experience in IT delivery and operations, with 5+ years in digital commerce or customer-facing digital applications.
Demonstrable experience in delivering large-scale IT transformation projects related to e-commerce, leveraging MACH architecture from conception to completion.
Proven success in leading implementations and managing system integrators.
Deep understanding of MACH architecture and Azure cloud services.
Hands-on experience with headless CMS/DXP platforms.
Familiarity with AI tools for software engineering and AIOps platforms.
Strong leadership and team-building capabilities in a global delivery model.
Excellent communication and stakeholder management skills.
Ability to drive change, influence cross-functional teams, and deliver business impact.
Experience in negotiating with and managing third-party vendors.
Proven skills in budget preparation, analysis, decision-making, and enforcement within financial objectives.
Medline Industries, LP, and its subsidiaries, offer a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.
The anticipated salary range for this position: $175,760.00
- $263,640.00 Annual The actual salary will vary based on applicant’s location, education, experience, skills, and abilities.
This role is bonus and/or incentive eligible.
Medline will not pay less than the applicable minimum wage or salary threshold.
Our benefit package includes health insurance, life and disability, 401(k) contributions, paid time off, etc., for employees working 30 or more hours per week on average.
For a more comprehensive list of our benefits please click here .
For roles where employees work less than 30 hours per week, benefits include 401(k) contributions as well as access to the Employee Assistance Program, Employee Resource Groups and the Employee Service Corp.
We’re dedicated to creating a Medline where everyone feels they belong and can grow their career.
We strive to do this by seeking diversity in all forms, acting inclusively, and ensuring that people have tools and resources to perform at their best.
Explore our Belonging page here .
Medline Industries, LP is an equal opportunity employer.
Medline evaluates qualified individuals without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability, neurodivergence, protected veteran status, marital or family status, caregiver responsibilities, genetic information, or any other characteristic protected by applicable federal, state, or local laws.
This role will oversee the delivery and operations of customer-facing digital applications built on the MACH architecture, hosted on Azure.
The ideal candidate will be skilled in managing system integrators, building high-performing global teams, and driving innovation through AI-enabled software engineering practices.
Leadership and Strategic Planning Strategic Planning & Stakeholder Engagement: Align IT delivery with business goals and digital transformation strategies.
Engage with product, marketing, and customer service teams to shape the digital roadmap.
Manage vendor relationships and negotiate contracts to maximize value and performance.
Manage Key Projects: Lead implementation of digital commerce platforms from concept to production.
Manage end-to-end delivery lifecycle, ensuring timely execution and quality outcomes.
Collaborate with system integrators to define architecture, implementation plans, and integration strategies.
Business Acumen: Develop a comprehensive understanding of the organization's various business processes and the systems that support them.
Operational Excellence AI-Driven Software Engineering: Champion the use of AI tools and platforms to accelerate development, testing, and operations.
Promote intelligent automation in CI/CD, code reviews, defect prediction, and performance optimization.
Evaluate and implement AI-based observability and incident response solutions.
Continuous Improvement: Understand and enhance project and support methodologies, focusing on quality and cost control.
Systems and Design: Ensure adherence to MACH principles and best practices for composable architecture.
Guide integration across SaaS solutions and other headless services.
Partner with enterprise architects to ensure security, compliance, and scalability.
Operations & Platform Reliability: Own operational excellence across digital platforms, ensuring high availability, scalability, and performance.
Establish robust monitoring, alerting, and incident management frameworks.
Drive continuous improvement through post-incident reviews and operational analytics.
People Management and Team Development Team Leadership: Build and lead high-performing, cross-functional teams across onsite, nearshore, and offshore locations.
Foster a culture of innovation, accountability, and continuous learning.
Mentor engineering leaders and promote agile, DevOps, and product-centric delivery models.
Personnel Strategy: Lead personnel-related activities such as recruiting, retention, and performance management.
Resource Allocation: Efficiently allocate resources, ensuring timely project completion and minimizing business disruption.
Policy and Procedure: Review, question, and enhance departmental policies, standards, and methodologies.
Financial Oversight: Maintain cost control within your area of responsibility.
Education Bachelor’s or Master’s Degree in Computer Science, Engineering, or a related.
Requirements 10-15 years of experience in IT delivery and operations, with 5+ years in digital commerce or customer-facing digital applications.
Demonstrable experience in delivering large-scale IT transformation projects related to e-commerce, leveraging MACH architecture from conception to completion.
Proven success in leading implementations and managing system integrators.
Deep understanding of MACH architecture and Azure cloud services.
Hands-on experience with headless CMS/DXP platforms.
Familiarity with AI tools for software engineering and AIOps platforms.
Strong leadership and team-building capabilities in a global delivery model.
Excellent communication and stakeholder management skills.
Ability to drive change, influence cross-functional teams, and deliver business impact.
Experience in negotiating with and managing third-party vendors.
Proven skills in budget preparation, analysis, decision-making, and enforcement within financial objectives.
Medline Industries, LP, and its subsidiaries, offer a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.
The anticipated salary range for this position: $175,760.00
- $263,640.00 Annual The actual salary will vary based on applicant’s location, education, experience, skills, and abilities.
This role is bonus and/or incentive eligible.
Medline will not pay less than the applicable minimum wage or salary threshold.
Our benefit package includes health insurance, life and disability, 401(k) contributions, paid time off, etc., for employees working 30 or more hours per week on average.
For a more comprehensive list of our benefits please click here .
For roles where employees work less than 30 hours per week, benefits include 401(k) contributions as well as access to the Employee Assistance Program, Employee Resource Groups and the Employee Service Corp.
We’re dedicated to creating a Medline where everyone feels they belong and can grow their career.
We strive to do this by seeking diversity in all forms, acting inclusively, and ensuring that people have tools and resources to perform at their best.
Explore our Belonging page here .
Medline Industries, LP is an equal opportunity employer.
Medline evaluates qualified individuals without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability, neurodivergence, protected veteran status, marital or family status, caregiver responsibilities, genetic information, or any other characteristic protected by applicable federal, state, or local laws.
Not Specified
M
Sr IT Controls & Risk Specialist
🏢 Medline Industries - Transportation & Operations
Salary not disclosed
Job Summary Medline is looking for a Senior IT Controls & Risk Specialist to play a critical role in establishing and managing an IT controls framework for the enterprise.
Reporting to the IT Controls & Risk Manager, this position will lead the design, development, and implementation of information and technology risk management policies, standards, processes, and best practices and drive adoption through effective enterprise change management, education and awareness.
Additionally, the specialist will evaluate the compliance of new and existing technology solutions against applicable controls.
Job Description MAJOR RESPONSIBILITIES Controls Framework Design, Implementation, and Management Control Framework Development: Analyze, design, create, and maintain a unified IT controls framework drawing from leading industry frameworks and applicable regulatory requirements (e.g.
NIST CSF, CIS, HITRUST, PCI, etc.) Documentation: Create comprehensive documentation for the controls framework, including risks, control objectives, and implementation guidelines.
Align with existing enterprise policies and develop policies to fill identified gaps.
Stakeholder Engagement: Collaborate with cross-functional teams to ensure stakeholder buy-in and alignment with organizational risk tolerance.
Technology Evaluation and Risk Management Compliance Evaluation: Assess new and existing technologies for compliance with applicable controls.
Risk Register Management: Maintain a risk register to manage non-compliance and track remediation efforts.
Tool Administration: Lead the configuration of GRC tools used for IT risk management processes.
Awareness and Education Material Development: Develop tailored written and verbal awareness materials for different audiences, supporting user education initiatives.
Drive communication campaigns to ensure employee adoption using metrics to measure and track success.
Communication and Cross-Functional Collaboration Communication Planning: Execute a communication plan for impacted audiences when process and policy changes are made.
Relationship Building: Build trusted relationships with IT Compliance, Information Security, Legal, and Corporate Compliance teams to ensure message alignment and cross-functional collaboration.
MINIMUM JOB REQUIREMENTS Education Bachelor’s Degree in Information Technology, Information Security, Risk Management, Business Administration, or related field.
Or equivalent combination of education, professional certifications, and relevant work experience.
Certification / Licensure None required.
Work Experience 3+ years professional experience within IT Controls and Frameworks, IT Risk Management, IT Internal Controls, or related GRC field.
Knowledge / Skills / Abilities Experience developing or maintaining a controls-based IT compliance framework Experience evaluating or auditing web-based software technologies against company or regulatory requirements Experience deploying or supporting risk management, compliance, information security, information governance, or privacy programs across a large enterprise In-depth understanding of NIST CSF, CIS, NIST 800-53, HITRUST, CMMC, PCI DSS, or similar frameworks.
Ability to describe framework scope, composition, and implementation strategies.
Familiar with the technical components of software technologies, including APIs, web services, and common web and cloud application integration and architecture patterns Experience with modern GRC tools and other technologies supporting IT risk management activities Experience applying change management methodologies to support IT risk management initiatives Strong written and verbal skills, including a demonstrated ability to translate complex or technical information into concepts that are easily understood Proven ability to effectively interact with, manage, and influence cross-functional teams and partners PREFERRED JOB REQUIREMENTS 8+ years of professional experience in Technology Risk, Information Security, or leadership role in a technical area within a highly regulated industry.
Certification / Licensure Certification in relevant GRC discipline (e.g., CISA, CISM, CRISC, CISSP, CGRC) or IT governance frameworks (e.g., ITIL).
Knowledge / Skills / Abilities Experience implementing or using AuditBoard CrossComply, AuditBoard ITRM, or other TPRM, Privacy, or GRC tools Participation in IT compliance and audit processes Experience organizing process information and technical concepts into a knowledge base for wider audience consumption, leveraging diagrams or infographics and knowledge management tools Experience driving successful, insight-based, creative communications plans that deliver against program objectives, on time and within budget Experience deploying policy or technology changes across a large enterprise and measuring and reporting program process over time.
Understanding of fundamental Information Governance concepts (e.g., records retention, data protection, data handling) Knowledge of enterprise change management methodologies Familiarity with SAP security model and its integration with GRC products Familiarity with M365 governance and compliance settings Medline Industries, LP, and its subsidiaries, offer a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.
The anticipated salary range for this position: $92,000.00
- $138,000.00 Annual The actual salary will vary based on applicant’s location, education, experience, skills, and abilities.
This role is bonus and/or incentive eligible.
Medline will not pay less than the applicable minimum wage or salary threshold.
Our benefit package includes health insurance, life and disability, 401(k) contributions, paid time off, etc., for employees working 30 or more hours per week on average.
For a more comprehensive list of our benefits please click here .
For roles where employees work less than 30 hours per week, benefits include 401(k) contributions as well as access to the Employee Assistance Program, Employee Resource Groups and the Employee Service Corp.
We’re dedicated to creating a Medline where everyone feels they belong and can grow their career.
We strive to do this by seeking diversity in all forms, acting inclusively, and ensuring that people have tools and resources to perform at their best.
Explore our Belonging page here .
Medline Industries, LP is an equal opportunity employer.
Medline evaluates qualified individuals without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability, neurodivergence, protected veteran status, marital or family status, caregiver responsibilities, genetic information, or any other characteristic protected by applicable federal, state, or local laws.
Reporting to the IT Controls & Risk Manager, this position will lead the design, development, and implementation of information and technology risk management policies, standards, processes, and best practices and drive adoption through effective enterprise change management, education and awareness.
Additionally, the specialist will evaluate the compliance of new and existing technology solutions against applicable controls.
Job Description MAJOR RESPONSIBILITIES Controls Framework Design, Implementation, and Management Control Framework Development: Analyze, design, create, and maintain a unified IT controls framework drawing from leading industry frameworks and applicable regulatory requirements (e.g.
NIST CSF, CIS, HITRUST, PCI, etc.) Documentation: Create comprehensive documentation for the controls framework, including risks, control objectives, and implementation guidelines.
Align with existing enterprise policies and develop policies to fill identified gaps.
Stakeholder Engagement: Collaborate with cross-functional teams to ensure stakeholder buy-in and alignment with organizational risk tolerance.
Technology Evaluation and Risk Management Compliance Evaluation: Assess new and existing technologies for compliance with applicable controls.
Risk Register Management: Maintain a risk register to manage non-compliance and track remediation efforts.
Tool Administration: Lead the configuration of GRC tools used for IT risk management processes.
Awareness and Education Material Development: Develop tailored written and verbal awareness materials for different audiences, supporting user education initiatives.
Drive communication campaigns to ensure employee adoption using metrics to measure and track success.
Communication and Cross-Functional Collaboration Communication Planning: Execute a communication plan for impacted audiences when process and policy changes are made.
Relationship Building: Build trusted relationships with IT Compliance, Information Security, Legal, and Corporate Compliance teams to ensure message alignment and cross-functional collaboration.
MINIMUM JOB REQUIREMENTS Education Bachelor’s Degree in Information Technology, Information Security, Risk Management, Business Administration, or related field.
Or equivalent combination of education, professional certifications, and relevant work experience.
Certification / Licensure None required.
Work Experience 3+ years professional experience within IT Controls and Frameworks, IT Risk Management, IT Internal Controls, or related GRC field.
Knowledge / Skills / Abilities Experience developing or maintaining a controls-based IT compliance framework Experience evaluating or auditing web-based software technologies against company or regulatory requirements Experience deploying or supporting risk management, compliance, information security, information governance, or privacy programs across a large enterprise In-depth understanding of NIST CSF, CIS, NIST 800-53, HITRUST, CMMC, PCI DSS, or similar frameworks.
Ability to describe framework scope, composition, and implementation strategies.
Familiar with the technical components of software technologies, including APIs, web services, and common web and cloud application integration and architecture patterns Experience with modern GRC tools and other technologies supporting IT risk management activities Experience applying change management methodologies to support IT risk management initiatives Strong written and verbal skills, including a demonstrated ability to translate complex or technical information into concepts that are easily understood Proven ability to effectively interact with, manage, and influence cross-functional teams and partners PREFERRED JOB REQUIREMENTS 8+ years of professional experience in Technology Risk, Information Security, or leadership role in a technical area within a highly regulated industry.
Certification / Licensure Certification in relevant GRC discipline (e.g., CISA, CISM, CRISC, CISSP, CGRC) or IT governance frameworks (e.g., ITIL).
Knowledge / Skills / Abilities Experience implementing or using AuditBoard CrossComply, AuditBoard ITRM, or other TPRM, Privacy, or GRC tools Participation in IT compliance and audit processes Experience organizing process information and technical concepts into a knowledge base for wider audience consumption, leveraging diagrams or infographics and knowledge management tools Experience driving successful, insight-based, creative communications plans that deliver against program objectives, on time and within budget Experience deploying policy or technology changes across a large enterprise and measuring and reporting program process over time.
Understanding of fundamental Information Governance concepts (e.g., records retention, data protection, data handling) Knowledge of enterprise change management methodologies Familiarity with SAP security model and its integration with GRC products Familiarity with M365 governance and compliance settings Medline Industries, LP, and its subsidiaries, offer a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.
The anticipated salary range for this position: $92,000.00
- $138,000.00 Annual The actual salary will vary based on applicant’s location, education, experience, skills, and abilities.
This role is bonus and/or incentive eligible.
Medline will not pay less than the applicable minimum wage or salary threshold.
Our benefit package includes health insurance, life and disability, 401(k) contributions, paid time off, etc., for employees working 30 or more hours per week on average.
For a more comprehensive list of our benefits please click here .
For roles where employees work less than 30 hours per week, benefits include 401(k) contributions as well as access to the Employee Assistance Program, Employee Resource Groups and the Employee Service Corp.
We’re dedicated to creating a Medline where everyone feels they belong and can grow their career.
We strive to do this by seeking diversity in all forms, acting inclusively, and ensuring that people have tools and resources to perform at their best.
Explore our Belonging page here .
Medline Industries, LP is an equal opportunity employer.
Medline evaluates qualified individuals without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability, neurodivergence, protected veteran status, marital or family status, caregiver responsibilities, genetic information, or any other characteristic protected by applicable federal, state, or local laws.
Not Specified
M
Transportation Supervisor
🏢 Medline Industries - Transportation & Operations
Salary not disclosed
Job Summary Oversee the safe and efficient operation of the assigned MedTrans fleet including proper maintenance and the scheduling and dispatching of vehicles and drivers.
Ensure compliance with all state Department of Transportation (DOT) and Company regulations.
Job Description Responsibilities: Optimize daily routes and activities based on branch and fleet workloads as well as available Customer order information.
Ensure all drivers are properly trained according to MedTrans requirements.
Ensure all equipment is properly maintained in accordance with the MedTrans vehicle maintenance policy.
Recruit, hire, train and discipline all drivers.
- Conduct regularly scheduled meetings with drivers as required by DOT and/or company policy.
Lead day-to-day activities of employees.
Assign, monitor and review progress and accuracy of work, direct efforts and provide technical guidance on more complex issues.
Required Experience: Education High school diploma or equivalent.
Work Experience Experience managing and dispatching drivers and use of routing software.
At least 2 years of experience coaching, mentoring and training staff.
Intermediate knowledge of Transportation Costing and Motor Carrier Operations.
Basic level skill in Microsoft Excel (for example: opening a workbook, inserting a row, selecting font style and size, formatting cells as currency, using copy, paste and save functions, aligning text, selecting cells, renaming a worksheet, inserting a column, selecting a chart style, inserting a worksheet, setting margins, selecting page orientation, using spell check and/or printing worksheets).
Basic skill level in Microsoft PowerPoint (for example: inserting, rearranging, hiding and deleting slides, navigating between slides, increasing list level, adding, centering and editing text, changing views, inserting a table or a note, moving objects, printing outline view and/or running a slide show).
Basic level skill in Microsoft Word (for example: opening a document, cutting, pasting and aligning text, selecting font type and size, changing margins and column width, sorting, inserting bullets, pictures and dates, using find and replace, undo, spell check, track changes, review pane and/or print functions).
Ability to bend, twist, reach, push, lift for extended periods daily Ability to lift up to 50 lbs and may have to occasionally lift up to 75 lbs Must be able to stand for 8 hours per day for up to 6 days a week Medline Industries, LP, and its subsidiaries, offer a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.
The anticipated salary range for this position: $73,000.00
- $110,000.00 Annual The actual salary will vary based on applicant’s location, education, experience, skills, and abilities.
This role is bonus and/or incentive eligible.
Medline will not pay less than the applicable minimum wage or salary threshold.
Our benefit package includes health insurance, life and disability, 401(k) contributions, paid time off, etc., for employees working 30 or more hours per week on average.
For a more comprehensive list of our benefits please click here .
For roles where employees work less than 30 hours per week, benefits include 401(k) contributions as well as access to the Employee Assistance Program, Employee Resource Groups and the Employee Service Corp.
We’re dedicated to creating a Medline where everyone feels they belong and can grow their career.
We strive to do this by seeking diversity in all forms, acting inclusively, and ensuring that people have tools and resources to perform at their best.
Explore our Belonging page here .
Medline Industries, LP is an equal opportunity employer.
Medline evaluates qualified individuals without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability, neurodivergence, protected veteran status, marital or family status, caregiver responsibilities, genetic information, or any other characteristic protected by applicable federal, state, or local laws.
Ensure compliance with all state Department of Transportation (DOT) and Company regulations.
Job Description Responsibilities: Optimize daily routes and activities based on branch and fleet workloads as well as available Customer order information.
Ensure all drivers are properly trained according to MedTrans requirements.
Ensure all equipment is properly maintained in accordance with the MedTrans vehicle maintenance policy.
Recruit, hire, train and discipline all drivers.
- Conduct regularly scheduled meetings with drivers as required by DOT and/or company policy.
Lead day-to-day activities of employees.
Assign, monitor and review progress and accuracy of work, direct efforts and provide technical guidance on more complex issues.
Required Experience: Education High school diploma or equivalent.
Work Experience Experience managing and dispatching drivers and use of routing software.
At least 2 years of experience coaching, mentoring and training staff.
Intermediate knowledge of Transportation Costing and Motor Carrier Operations.
Basic level skill in Microsoft Excel (for example: opening a workbook, inserting a row, selecting font style and size, formatting cells as currency, using copy, paste and save functions, aligning text, selecting cells, renaming a worksheet, inserting a column, selecting a chart style, inserting a worksheet, setting margins, selecting page orientation, using spell check and/or printing worksheets).
Basic skill level in Microsoft PowerPoint (for example: inserting, rearranging, hiding and deleting slides, navigating between slides, increasing list level, adding, centering and editing text, changing views, inserting a table or a note, moving objects, printing outline view and/or running a slide show).
Basic level skill in Microsoft Word (for example: opening a document, cutting, pasting and aligning text, selecting font type and size, changing margins and column width, sorting, inserting bullets, pictures and dates, using find and replace, undo, spell check, track changes, review pane and/or print functions).
Ability to bend, twist, reach, push, lift for extended periods daily Ability to lift up to 50 lbs and may have to occasionally lift up to 75 lbs Must be able to stand for 8 hours per day for up to 6 days a week Medline Industries, LP, and its subsidiaries, offer a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.
The anticipated salary range for this position: $73,000.00
- $110,000.00 Annual The actual salary will vary based on applicant’s location, education, experience, skills, and abilities.
This role is bonus and/or incentive eligible.
Medline will not pay less than the applicable minimum wage or salary threshold.
Our benefit package includes health insurance, life and disability, 401(k) contributions, paid time off, etc., for employees working 30 or more hours per week on average.
For a more comprehensive list of our benefits please click here .
For roles where employees work less than 30 hours per week, benefits include 401(k) contributions as well as access to the Employee Assistance Program, Employee Resource Groups and the Employee Service Corp.
We’re dedicated to creating a Medline where everyone feels they belong and can grow their career.
We strive to do this by seeking diversity in all forms, acting inclusively, and ensuring that people have tools and resources to perform at their best.
Explore our Belonging page here .
Medline Industries, LP is an equal opportunity employer.
Medline evaluates qualified individuals without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability, neurodivergence, protected veteran status, marital or family status, caregiver responsibilities, genetic information, or any other characteristic protected by applicable federal, state, or local laws.
Not Specified
M
Director, Enterprise Services
🏢 Medline Industries - Transportation & Operations
Salary not disclosed
Job Summary The Director Enterprise Services is a senior technology leader accountable for the strategy, delivery, and continual improvement of enterprise infrastructure services and the global Service Desk.
This role owns the infrastructure product portfolio (e.g., network, compute, storage, identity, endpoint, collaboration, and core platforms) and ITSM tooling (e.g., Service Management platform, knowledge, CMDB/asset, automation).
The director’s mandate is to improve service delivery to peer IT teams (Architecture, Security, Applications, Data, and Business Technology) and to ensure the Service Desk is modern, omnichannel, and consistently exceeding customer expectations—for both internal associates and external customers/partners.
Job Description MAJOR RESPONSIBILITIES Define the multi‑year infrastructure services and platform strategy, aligning to enterprise objectives, budgets, risk posture, and architecture standards; translate strategy into a quarterly roadmap with measurable outcomes and published scorecards.
Build and lead high‑performing teams across Service Desk, Infrastructure Product Management/Engineering, and ITSM Tooling & Process; develop leader bench strength and succession plans.
Establish a culture of operational excellence, data‑driven decision‑making, SRE/ITIL practices, and customer empathy; champion diversity, inclusion, and talent development.
Own the product lifecycle (vision, roadmaps, backlogs, SLOs/SLAs, cost models) for core infrastructure products (network, compute, storage, identity, endpoint, collaboration, platform services).
-
- Drive standardization, reliability, security, and cost efficiency.
Lead a modern, omnichannel Service Desk (portal, chat/virtual agent, voice, walk‑up) with shift‑left and knowledge‑centered service (KCS) to maximize first‑contact resolution and self‑service adoption.
Define and manage XLAs (experience‑level agreements) alongside SLAs to capture customer sentiment, journey friction, and outcome quality; publish transparent dashboards.
Integrate Service Desk with observability/AIOps and problem management to shrink MTTR, reduce repeat incidents, and prevent recurrences Ensure an accurate, auditable CMDB/asset with service mapping that supports impact analysis, DR/runbooks, and control/compliance needs Own budgets, forecasts, and run‑rate transparency for infrastructure services; optimize total cost of ownership through consumption management, capacity planning, and contract negotiations.
Establish outcome‑based vendor scorecards aligned to SLOs/XLAs and continuous improvement targets.
Global Scope: Cross‑time‑zone collaboration; occasional after‑hours releases for infrastructure changes; periodic travel to major sites, data centers, and vendor engagements.
MINIMUM JOB REQUIREMENTS Education Bachelor’s in Computer Science, Information Systems, Engineering, or equivalent experience.
Work Experience 5+ years in infrastructure operations or related role 3+ years managing multi-disciplinary teams Knowledge / Skills / Abilities Expertise in ITSM practices, operational excellence, and modern platform engineering (Infrastructure as code, configuration/policy‑as‑code, pipelines).
Strong command of service metrics and financial management (TCO, forecasting, show back/chargeback).
Customer‑obsessed service mindset with proven use of Experience Level Agreement (XLA) alongside SLAs; ability to translate customer journey pain points into platform and process changes.
ITSM product ownership: service catalog design, request workflows, automation/orchestration, knowledge management, incident/major incident governance, problem/change excellence, and asset/CMDB health metrics.
Data‑driven ops: build and publish operational scorecards (availability, change success rate, patch/compliance, cost per ticket, contact rate, backlog health) and OKR alignment for peer IT teams.
AI for ITSM literacy and self‑service design to reduce live contact while elevating experience.
Change leadership: org design, talent development, building a manager‑of‑managers bench, and fostering a culture of blameless post‑incident learning.
Communication & executive presence: crisp incident/executive communications, storytelling with metrics, and stakeholder management across Architecture, Security, Applications, Data, and Business Technology.
Vendor management, contract negotiation, and license optimization experience.
Excellent leadership, communication, and stakeholder management across executive, technical, and frontline audiences.
Metric-driven mindset and data / analytical tools such as databases and report development.
Experience directing both onshore and offshore teams.
Basic understanding of financial and revenue models.
Strong prioritizing, interpersonal, problem-solving, project management (from conception to completion), & planning skills.
Strong verbal and written communication skills.
Ability to work in a fast-paced and deadline-oriented environment.
Self-motivated with critical attention to detail, deadlines, and reporting.
PREFERRED JOB REQUIREMENTS Education Advanced degree in Computer Science or related field Certification / Licensure Azure Fundamentals, ITIL v4 Knowledge / Skills / Abilities Experience managing million-dollar+ annual budget and forecasting activities over several years Experience operating in hybrid cloud environments and driving self‑service platform adoption at scale.
Demonstrated success running internal platforms as products (roadmaps, backlog, service catalog, and stakeholder outcomes.
Track record modernizing the Service Desk (omnichannel—phone, chat, portal, virtual agents), shift‑left, knowledge management; measurable gains in common service desk KPIs: first call resolution, customer satisfaction, etc.
Medline Industries, LP, and its subsidiaries, offer a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.
The anticipated salary range for this position: $177,000.00
- $266,000.00 Annual The actual salary will vary based on applicant’s location, education, experience, skills, and abilities.
This role is bonus and/or incentive eligible.
Medline will not pay less than the applicable minimum wage or salary threshold.
Our benefit package includes health insurance, life and disability, 401(k) contributions, paid time off, etc., for employees working 30 or more hours per week on average.
For a more comprehensive list of our benefits please click here .
For roles where employees work less than 30 hours per week, benefits include 401(k) contributions as well as access to the Employee Assistance Program, Employee Resource Groups and the Employee Service Corp.
We’re dedicated to creating a Medline where everyone feels they belong and can grow their career.
We strive to do this by seeking diversity in all forms, acting inclusively, and ensuring that people have tools and resources to perform at their best.
Explore our Belonging page here .
Medline Industries, LP is an equal opportunity employer.
Medline evaluates qualified individuals without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability, neurodivergence, protected veteran status, marital or family status, caregiver responsibilities, genetic information, or any other characteristic protected by applicable federal, state, or local laws.
This role owns the infrastructure product portfolio (e.g., network, compute, storage, identity, endpoint, collaboration, and core platforms) and ITSM tooling (e.g., Service Management platform, knowledge, CMDB/asset, automation).
The director’s mandate is to improve service delivery to peer IT teams (Architecture, Security, Applications, Data, and Business Technology) and to ensure the Service Desk is modern, omnichannel, and consistently exceeding customer expectations—for both internal associates and external customers/partners.
Job Description MAJOR RESPONSIBILITIES Define the multi‑year infrastructure services and platform strategy, aligning to enterprise objectives, budgets, risk posture, and architecture standards; translate strategy into a quarterly roadmap with measurable outcomes and published scorecards.
Build and lead high‑performing teams across Service Desk, Infrastructure Product Management/Engineering, and ITSM Tooling & Process; develop leader bench strength and succession plans.
Establish a culture of operational excellence, data‑driven decision‑making, SRE/ITIL practices, and customer empathy; champion diversity, inclusion, and talent development.
Own the product lifecycle (vision, roadmaps, backlogs, SLOs/SLAs, cost models) for core infrastructure products (network, compute, storage, identity, endpoint, collaboration, platform services).
-
- Drive standardization, reliability, security, and cost efficiency.
Lead a modern, omnichannel Service Desk (portal, chat/virtual agent, voice, walk‑up) with shift‑left and knowledge‑centered service (KCS) to maximize first‑contact resolution and self‑service adoption.
Define and manage XLAs (experience‑level agreements) alongside SLAs to capture customer sentiment, journey friction, and outcome quality; publish transparent dashboards.
Integrate Service Desk with observability/AIOps and problem management to shrink MTTR, reduce repeat incidents, and prevent recurrences Ensure an accurate, auditable CMDB/asset with service mapping that supports impact analysis, DR/runbooks, and control/compliance needs Own budgets, forecasts, and run‑rate transparency for infrastructure services; optimize total cost of ownership through consumption management, capacity planning, and contract negotiations.
Establish outcome‑based vendor scorecards aligned to SLOs/XLAs and continuous improvement targets.
Global Scope: Cross‑time‑zone collaboration; occasional after‑hours releases for infrastructure changes; periodic travel to major sites, data centers, and vendor engagements.
MINIMUM JOB REQUIREMENTS Education Bachelor’s in Computer Science, Information Systems, Engineering, or equivalent experience.
Work Experience 5+ years in infrastructure operations or related role 3+ years managing multi-disciplinary teams Knowledge / Skills / Abilities Expertise in ITSM practices, operational excellence, and modern platform engineering (Infrastructure as code, configuration/policy‑as‑code, pipelines).
Strong command of service metrics and financial management (TCO, forecasting, show back/chargeback).
Customer‑obsessed service mindset with proven use of Experience Level Agreement (XLA) alongside SLAs; ability to translate customer journey pain points into platform and process changes.
ITSM product ownership: service catalog design, request workflows, automation/orchestration, knowledge management, incident/major incident governance, problem/change excellence, and asset/CMDB health metrics.
Data‑driven ops: build and publish operational scorecards (availability, change success rate, patch/compliance, cost per ticket, contact rate, backlog health) and OKR alignment for peer IT teams.
AI for ITSM literacy and self‑service design to reduce live contact while elevating experience.
Change leadership: org design, talent development, building a manager‑of‑managers bench, and fostering a culture of blameless post‑incident learning.
Communication & executive presence: crisp incident/executive communications, storytelling with metrics, and stakeholder management across Architecture, Security, Applications, Data, and Business Technology.
Vendor management, contract negotiation, and license optimization experience.
Excellent leadership, communication, and stakeholder management across executive, technical, and frontline audiences.
Metric-driven mindset and data / analytical tools such as databases and report development.
Experience directing both onshore and offshore teams.
Basic understanding of financial and revenue models.
Strong prioritizing, interpersonal, problem-solving, project management (from conception to completion), & planning skills.
Strong verbal and written communication skills.
Ability to work in a fast-paced and deadline-oriented environment.
Self-motivated with critical attention to detail, deadlines, and reporting.
PREFERRED JOB REQUIREMENTS Education Advanced degree in Computer Science or related field Certification / Licensure Azure Fundamentals, ITIL v4 Knowledge / Skills / Abilities Experience managing million-dollar+ annual budget and forecasting activities over several years Experience operating in hybrid cloud environments and driving self‑service platform adoption at scale.
Demonstrated success running internal platforms as products (roadmaps, backlog, service catalog, and stakeholder outcomes.
Track record modernizing the Service Desk (omnichannel—phone, chat, portal, virtual agents), shift‑left, knowledge management; measurable gains in common service desk KPIs: first call resolution, customer satisfaction, etc.
Medline Industries, LP, and its subsidiaries, offer a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.
The anticipated salary range for this position: $177,000.00
- $266,000.00 Annual The actual salary will vary based on applicant’s location, education, experience, skills, and abilities.
This role is bonus and/or incentive eligible.
Medline will not pay less than the applicable minimum wage or salary threshold.
Our benefit package includes health insurance, life and disability, 401(k) contributions, paid time off, etc., for employees working 30 or more hours per week on average.
For a more comprehensive list of our benefits please click here .
For roles where employees work less than 30 hours per week, benefits include 401(k) contributions as well as access to the Employee Assistance Program, Employee Resource Groups and the Employee Service Corp.
We’re dedicated to creating a Medline where everyone feels they belong and can grow their career.
We strive to do this by seeking diversity in all forms, acting inclusively, and ensuring that people have tools and resources to perform at their best.
Explore our Belonging page here .
Medline Industries, LP is an equal opportunity employer.
Medline evaluates qualified individuals without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability, neurodivergence, protected veteran status, marital or family status, caregiver responsibilities, genetic information, or any other characteristic protected by applicable federal, state, or local laws.
Not Specified
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