What Does A Senior Technical Program Manager, DO Jobs in Usa

Program Manager – Electric Utilities (90% Remote | Kentucky)

Coalesce Management Consulting (CMC) is seeking an experienced Program Manager to lead a portfolio of utility projects (~$200M+) for a major client. This is a 5-year engagement offering strong leadership exposure and long-term stability.

Key Responsibilities

• Support and help in leading Utility Company’s project portfolio
• Oversee project pipeline, reporting, and stakeholder communication
• Ensure compliance with regulatory and safety standards
• Drive performance, resource planning, and delivery excellence

Requirements

• Program Management experience within Electric Utilities
• Experience managing large-scale project portfolios
• Strong leadership and stakeholder management skills
• Willingness to travel ~1-2x/month as needed

What’s on Offer

• 90% remote (Kentucky-based)
• Travel fully expensed
• Competitive pay + retention bonus
• Annual development allowance

For a confidential discussion, please contact

Northrop Grumman Aeronautics Systems is seeking a qualified Principal Program Cost Schedule & Control Analyst (Level 3) or Sr. Principal Program Cost Schedule & Control Analyst (Level 4) to join our team of qualified, diverse individuals. This position will be located onsite in Melbourne, FL or Palmdale, CA. An active secret clearance is required to start.

Essential Functions:

This Program Cost Control Analyst position will, under minimal supervision, interface with the program managers, functional management, and cost account managers (CAMs) to provide financial and administrative support and analysis to meet program requirements.

The Program Cost Control Analyst will have experience with Earned Value Management and performance measurement baseline concepts and be able to apply them to multiple contracts for control accounts within an engineering Integrated Product Team (IPT).  This position will be responsible for leading and training other analysts if full level 1 Earned Value contracts.

Earned Value Management (EVM) tasks include:

• Establishing Work Breakdown Structure for execution of budgeted cost of work scheduled

• Assessing and maintaining of objective performance criteria – developing, maintaining, analyzing and justification of estimates to complete

• Supporting internal and external reporting requirements for variance analysis and budgeting baseline

• Maintaining a solid and accurate cost and schedule integration with business partners and program teams

• Analyzing funding, cost risk analysis/assessment and visibility reports - Preparing government cost performance reports and preparation and/or review of Performance measurement variance analysis

Additional responsibilities will include:

Perform analysis & prepare reports in order to ensure that contracts are within negotiated and agreed-upon parameters and government cost control guidelines. Be responsible for supporting the preparation and coordination of the monthly and quarterly financial forecasting and reporting processes. Provide internal reporting requirements to include incorporation of forecast, identification of staffing issues related to baseline/ETC, and execution of corrective action or updates using program reporting tools.  This position will interface with Business Managers and support booking rate files and profitability updates.  Good leadership skills & the ability to work with the Program Office while leading a smaller team are essential.

The successful analyst will possess the following traits and abilities: ability to use financial systems, with understanding of DoD financial rhythms; provide strategic guidance as required; develop and implement solutions of moderate scope and complexity; analyze variances/trends and develop new methods and process techniques; work under very general supervision while completing numerous assignments per schedule and elevating potential issues to ensure proper management focus; exert influence on peers and internal customers; good interpersonal skills while representing the finance team on various projects.

We offer phenomenal learning opportunities, exposure to a wide variety of projects and customers, and a very friendly collaborative workplace. We are looking for self-motivated, proactive, and goal-oriented people to help us grow our services and become even better at what we do. Does this sound like you?

Our Employee Resource Groups (ERGs) provide benefits for the member, our leaders and the company. Our ERGs offer opportunities to be a friend, be active, be a volunteer, be a leader, to be recognized and to be yourself! Every ERG is inclusive of all employees!

At Northrop Grumman, we are innovating-- building the next generation of sophisticated aircraft to protect our country. Our diverse portfolio of programs means there are endless paths to cultivate your career. We are well-known for our inclusive, family environment, as well as our excellent work/life balance. We also offer exceptional benefits/healthcare, a 9/80 schedule, and a great 401K matching program.

Basic Qualifications Level 3:

• Master's degree with 3 years experience or a Bachelor's degree with 5 years of experience in the following areas: business, finance, accounting, program control and/or similar industry related fields.

• Experience with Microsoft Office suite including Excel and PowerPoint

• Experience successfully supporting a monthly financial forecasting rhythm

• Experience with EAC development and analysis

• Experience with MPM and/or Cobra

• Experience with Earned Value Management (EVM)

• Active DOD Secret clearance and Special Program Access required to start

Basic Qualifications Level 4:

• Master's degree with 6 years experience or a Bachelor's degree with 8 years of experience in the following areas: business, finance, accounting, program control and/or similar industry related fields.

• Experience with Microsoft Office suite including Excel and PowerPoint

• Experience successfully supporting a monthly financial forecasting rhythm

• Experience with EAC development and analysis

• Experience with MPM and/or Cobra

• Experience with Earned Value Management (EVM)

• Active DOD Secret clearance and Special Program Access required to start

Preferred Qualifications:

• Experience developing CDRLs (IPMR/IPMDAR/CPR/CFSR/CSDR)

Salary ranges will be dependent upon where the position is based and follows our company geographic salary bands aligned with position, as this posting may include multiple locations and provide a variety of salary ranges per location. Specific salary offer for candidate selected will be commensurate with experience and aligned with local geography.

Company Description

Press Ganey is the leading experience measurement, data analytics, and insights provider for complex industries-a status we earned over decades of deep partnership with clients to help them understand and meet the needs of their key stakeholders. Our earliest roots are in U.S. healthcare -perhaps the most complex of all industries. Today we serve clients around the globe in every industry to help them improve the Human Experiences at the heart of their business. We serve our clients through an unparalleled offering that combines technology, data, and expertise to enable them to pinpoint and prioritize opportunities, accelerate improvement efforts and build lifetime loyalty among their customers and employees.

Like all great companies, our success is a function of our people and our culture. Our employees have world-class talent, a collaborative work ethic, and a passion for the work that have earned us trusted advisor status among the world's most recognized brands. As a member of the team, you will help us create value for our clients, you will make us better through your contribution to the work and your voice in the process. Ours is a path of learning and continuous improvement; team efforts chart the course for corporate success.

Our Mission:

We empower organizations to deliver the best experiences. With industry expertise and technology, we turn data into insights that drive innovation and action.

Our Values:

To put Human Experience at the heart of organizations so every person can be seen and understood.

• Energize the customer relationship:Our clients are our partners. We make their goals our own, working side by side to turn challenges into solutions.

• Success starts with me:Personal ownership fuels collective success. We each play our part and empower our teammates to do the same.

• Commit to learning:Every win is a springboard. Every hurdle is a lesson. We use each experience as an opportunity to grow.

• Dare to innovate:We challenge the status quo with creativity and innovation as our true north.

• Better together:We check our egos at the door. We work together, so we win together.

This position will be located in Chicago, IL with a hybrid schedule to our downtown Chicago's office Tuesday through Thursday and work from home Monday and Friday.

What We Need:

We are looking for a Program Manager who will play a vital role in our customers' success, embody excellent customer service, and set the bar in relationship management and strategic program design. This role sits at the heart of our relationship with customers, managing the daily interactions that result in trust and true partnership, and delivering business value through our suite of products and services.

At the highest level, the Program Manager uses technology to solve business challenges, leads the implementation of solutions and programs that deliver business value, advocates for customers' success, and evangelizes our products and services.

As a Program Manager with Forsta, you will;

• Immerse yourself in the client's business - understand their unique challenges, business and program objectives, and success measures
• Collaborate with clients, partners, and cross-functional teams to gather requirements, prepare budgets, develop project plans, and manage the delivery process
• Own delivery process, ensuring accurate, on time, profitable delivery of solutions and programs that delight clients and lead to growth over time
• Provide a single point of contact for clients, team members, and partners throughout delivery
• Champion our products - leverage the latest Forsta tools, features, and functionality to meet customers' needs
• Build deep client relationships to support customer success and account growth
• Inform clients, commercial leads, and management of progress, risks, and growth opportunities
• Advocate for clients internally with regard to product ease of use, user experience and design, new features and functionality to bring the voice of the customer to Product and R&D

Responsibilities:

• Present information clearly and confidently to clients and stakeholders within and outside the organization
• Demonstrate competence and confidence with the full VOC/E product and services suite, including those available through our partner networks
• Ability to think creatively about solving client issues or concerns to improve program outcomes, and deliver value; works effectively with varying degrees of ambiguity
• Effectively troubleshoot basic technical issues and translates technical jargon to business language for client contacts
• Provide guidance and best practice for use of the platform to achieve program objectives over time
• Identify potential risks and opportunities within assigned accounts to support retention and growth
• Implement projects on existing client accounts and lead new client implementations on small, mid-market, and large accounts
• Play an active, visible role in account planning on assigned book of business; support design, development, planning, and execution of strategic roadmaps for clients
• Support RFPs and other pre-sales activities as part of new client acquisition under the direction of Principal PM or Director
• Lead internal initiatives designed to improve the customer experience with Professional Services or the products and services we offer
• Participate in the training and onboarding of new/junior team members on assigned work

Qualifications:

• 3 to 5+ Years' of Market Research project management experience.
• Previous experience working with Forsta Plus or Decipher is a plus
• Professional demeanor, excellent written, and oral communication skills
• Demonstrated track record of success in outstanding customer service
• Capable of developing/maintaining long-term business partnerships with clients
• Ability to multi-task and effectively manage all responsibilities attached

Education:

Bachelor's degree is required.

About You:
You are a highly motivated individual that works well in a team environment yet can work autonomously and take individual initiative. You have exceptional time management and multi-tasking skills. You are detail-oriented and well organized. You are results oriented - a driver of projects, gets things done, with a "can-do" attitude.

Don't meet every single requirement?Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At Press Ganey we are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.

Additional Information for US based jobs:

Press Ganey Associates LLC is an Equal Employment Opportunity/Affirmative Action employer and well committed to a diverse workforce. We do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, veteran status, and basis of disability or any other federal, state, or local protected class.

Pay Transparency Non-Discrimination Notice - Press Ganey will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.

The expected base salary for this position ranges from $80,000to $95,000. It is not typical for offers to be made at or near the top of the range. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, licensure or certifications obtained. Market and organizational factors are also considered. In addition to base salary and a competitive benefits package, successful candidates are eligible to receive a discretionary bonus tied to achieved results.

All your information will be kept confidential according to EEO guidelines.

Our privacy policy can be found here:legal-privacy/

The Program Manager is responsible for overseeing and coordinating complex, cross-functional programs and initiatives that drive organizational success. This role ensures timely execution of key objectives, fosters collaboration across departments and external partners, and leads continuous process improvements to enhance efficiency and outcomes. The ideal candidate thrives in a dynamic environment, demonstrates strong leadership and communication skills, and is committed to delivering results that align with strategic goals.

Responsibilities

• Timeliness and accuracy of execution on key objectives
• Maintaining smooth flow of critical workstreams and project deliverables
• Cross-departmental collaboration and program development
• Process improvement in collaboration with key internal and external stakeholders
• Coordinate initiatives across multiple functional areas, working closely with internal teams and external partners
• Manage recurring program reviews and update processes to ensure alignment with organizational goals
• Develop communication materials and facilitate commitment or engagement processes with stakeholders
• Own and manage the planning and execution of projects and smaller scale events from initiation to close
• Partner with internal leaders and external partners to plan and implement larger organizational events or engagements
• Participate in planning committees and lead execution of sponsorship, partnership, or engagement opportunities
• Collaborate with stakeholders to ensure seamless execution and delivery of program-related activities
• Analyze, redesign, and implement process improvements that increase efficiency, productivity, and reduce costs
• Lead process enhancement initiatives involving internal teams and external partners
• Manage other program processes as assigned to optimize workflows and outcomes
• Oversee and manage special projects aligned with company strategic objectives
• Track progress and provide regular updates to senior leadership
• Contribute to high-level planning and provide input on strategic initiatives
• Perform general administrative duties such as calendar management, meeting coordination, documentation, presentations, and travel arrangements
• Handle complex assignments independently with a high degree of initiative and problem-solving capability

Qualifications

• Bachelor's degree or equivalent relevant experience preferred
• 5+ years of experience in program or project management roles
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) at intermediate to advanced levels
• Highly motivated to contribute effectively within a high-performance team environment
• Strong organizational skills with the ability to manage multiple concurrent and competing priorities
• Excellent interpersonal and relationship-building skills with diverse internal and external stakeholders
• Detail-oriented with strong follow-up and accountability
• Experience in process development and continuous improvement
• Proven track record in managing projects or events
• Experience engaging with multiple external and internal stakeholders

Leadership

• Embodies the following values: serve, perform, influence, respect, innovate, team.
• Effectively communicates by motivating and inspiring others through clear and proactive communication.
• Delivers results and drives customer success by committing and focusing on outcomes to deliver results and making the customer the center of decisions.
• Makes balanced decisions and thinks strategically by being a forward thinker.
• Develops high-performing teams by providing inclusive leadership, attracting and developing world-class talent, providing ongoing feedback, and building trust across the organization.

Physical Demands / Working Environment

• This role is primarily office-based with a typical work environment involving standard office conditions.

GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.

QA Program Manager – GCP / GLP / GVP

We are partnered with a well established Medical Device company looking to expand their Quality Assurance team.

They are seeking an experienced QA Program Manager, this individual will support the embedded Quality leadership across clinical, nonclinical, and pharmacovigilance programs from early through late-stage development.

Key Responsibilities

• Lead and conduct GCP, GLP, and GVP audits
• Provide hands-on QA support across study planning, execution, and close-out
• Drive inspection readiness and support global regulatory inspections (FDA, EMA, ICH)
• Lead deviation investigations, root cause analyses, and CAPA implementation
• Oversee and qualify external vendors to ensure ongoing compliance

Profile

• 7+ years’ QA experience in pharma, biotech, or medical device
• Strong background supporting clinical, nonclinical, and PV activities
• Proven audit leadership and regulatory inspection support
• Experience in imaging agents, diagnostics, or combination products preferred

We are seeking a Program Manager Pathways to join our team.

Starting Salary: $48,000 - $55,000 (Salary)

We are seeking a Program Manager Pathways to join our team. Your role is responsible for fostering an environment that promotes the well-being, personal growth, and healing of youth. You will provide leadership and strategic direction to a team supporting youth in transitional living, with the goal of equipping them with the skills, confidence, and resources necessary for a successful transition into adulthood and independent living. As a member of the Pathways - MO team, you will work with other team members and report to our Senior Director of Transitional Living.

WHAT YOU WILL DO:

• 
  
• Implement and maintain a Trauma Informed culture within the Pathways program that aligns with The Sanctuary Model
  
• Conduct regular supervision of and consultation with Case Managers and Transitional Youth Behavioral Health Specialists regarding daily job duties and work performance
  
• Conduct timely and accurate annual written performance evaluation of each team member supervised
  
• Monitor and track staff attendance and approve time off requests
  
• Organize and implement the independent living skills classes and activities in a variety of formats to meet the needs of youth
  

WHAT YOU WILL BRING:

Our ideal candidate will have 3-5 years of experience working with vulnerable populations,

• 
  
• Bachelor's degree in social work or related field. Master's degree is preferred.
  
• 2 years of supervisory experience working with staff in a youth care, transitional living program, congregate housing or educational setting, preferred.
  
• At least 21 years of age and pass background check, physical, and drug screening.
  
• A valid driver's license in the state you reside in, proof of current vehicle insurance, and reliable transportation.
  

WHO WE ARE:

Cornerstones of Care is a mental and behavioral health nonprofit certified in trauma-informed care that provides evidence-based prevention, intervention, treatment, and support services to help children and families improve their safety and health by making positive changes in their lives. Each year, our team empowers children and families in Kansas, Missouri, and beyond through three key service areas:

• 
  
• Youth & Family Support - We help youth gain independence through social and living support programs while empowering families with the skills and resources they need to become resilient and successful.
  
• Foster Care & Adoption - We reunify and unite families while recruiting and providing support to foster parents and youth in foster care.
  
• Education & Community Trainings - We help students achieve academic success while giving educators the tools to create safe learning environments to improve their students' behaviors and offer innovative learning opportunities to build and improve knowledge in the community.
  

CORNERSTONES OF CARE'S ORGANIZATIONAL COMMITMENTS:

• 
  
• Nonviolence - helping to build safety skills and a commitment to a higher purpose.
  
• Emotional Intelligence - helping to teach emotional management skills.
  
• Social Learning - helping to build cognitive skills.
  
• Open Communication - helping to overcome barriers to healthy communication, learn conflict management.
  
• Democracy - helping to create civic skills of self-control, self-discipline, and administration of healthy authority.
  
• Social Responsibility - helping to rebuild social connection skills, establish healthy attachment relationships.
  
• Growth and Change - helping to work through loss and prepare for the future.
  

OUR WIDE STATEMENT:

At Cornerstones of Care, we commit to fostering a community where every individual, regardless of background or identity, feels deeply welcomed, valued, and empowered. We envision a diverse community where inclusion and welcoming are prioritized. A community where all voices are heard, listened to, and respected. A community where everyone's physical, emotional, social, and psychological needs are met. At Cornerstones of Care, we have a vision where equity is not just a goal but is present in all we do; every team member feels empowered to authentically contribute to their fullest potential. We hold a collective commitment to WIDE (welcoming, inclusion, diversity, and equity) that will drive us forward as a stronger organization.

OUR DIVERSITY STATEMENT:

• 
  
• We partner for safe and healthy communities.
  
• We cultivate a culture in which children, families, team members, volunteers, donors, and community partners feel welcomed, safe, respected, empowered, and celebrated.
  
• We value diversity of race, religion, color, age, sex, national origin or citizenship status, sexual orientation, gender identity and expression, geographical location, pregnancy, disability, neurodiversity, socio-economic, and military status.
  
• We stand for anti-racism, equity, and inclusivity.
  
• We insist and affirm that discrimination and violence have no place in safe and healthy communities, including in our organization.
  
• We strive toward a more welcoming, inclusive, diverse, and equitable organization through our policies, partnerships, and practices.
  

OUR BENEFITS:

Cornerstones of Care offers a competitive benefits package, which includes:

• 
  
• 9 Paid Holidays, Unlimited Paid Time Off, and Paid Sick Leave
  
• Team members who work at least 30 hours per week are eligible for
  
  • 
    
  • Health insurance benefits (medical, prescription, dental, vision)
    
  • Cafeteria plans (Health Savings Account (HSA) and Medical and Dependent Care Flexible Spending Accounts)
    
  • Ancillary insurance benefits (accident insurance, critical illness insurance, hospital indemnity insurance, short-term disability insurance, voluntary life)
    
  • Cornerstones of Care provides long-term disability insurance and basic term life/AD&D insurance at no cost to the team member
    
  
  
  
• Retirement savings plan (401K) with employer match
  
• Pet Insurance
  
• Employee assistance program (EAP)
  
• Tuition reimbursement program
  
• Public Service Loan Forgiveness.
  
• To view more information on our benefits, please visit our Job Openings page at Join Our Team - Cornerstones of Care to download the current benefits guide.
  

Questions?

Please contact: Cornerstones of Care, People Experience Team

8150 Wornall Rd., Kansas City, MO 64114

Phone: Fax:

Like us on Facebook at: cornerstonescareers

Cornerstones of Care is an Equal Opportunity Employer

OLH Technical Services, LLC, a subsidiary of Three Saints Bay, LLC, and a Federal Government Contractor industry leader, is seeking a Program Manager - Aviation Supply Support.

Position Responsibilities:

• Communicates with the customer to provide status and accept communication, guidance, or direction. Works with the customer on a daily basis as required, to ensure currency for specific areas of responsibility and provides a simplified weekly update. Provides analysis, process recommendations, and performs management support.
• Performs problem solving via coordination for forward deployed TARP Reps, eRMS monitoring/activity assignment management, including deployments, task order/cost proposal management, subcontract management, training plan management, SITSUM preparation, Marine Corps Command liaison including special reporting, operations management meeting agenda/facilitation.
• Participates in TARP Field Team Brief Presentations, VTCs/phone calls as requested/needed.
• Provides support for Mobile Node Operations (set up, operations, ATAC coordination, compliance with local country laws, and reporting), travel controls and management, warehouse lease management plus related packaging and container supplies management and overseas personnel contact management.

Position Requirements:

• SECRET Clearance
• Minimum of Bachelor's degree.
• 15 years' of related work experience that must include program manager duties in supply systems and/or logistics programs.
• Must be able to manage a program with approximately 60 personnel in a fluid operational environment.

VEVRAA Federal Contractor

Three Saints Bay, LLC and its subsidiaries offer a team-oriented working environment and the opportunity to work with exceptional, dedicated industry professionals. We offer our employees a comprehensive benefits package and the opportunity to take part in exciting projects with government and commercial clients, both domestic and international.

We are an Equal Opportunity Employer. We invite resumes from all interested parties without regard to race, color, sex, sexual preference, religion, creed, national origin, age, genetic information, marital or veteran status, disability, or any other category protected by federal, state, or local law.

Job Title: Marketing Operations Program Manager:

Client Location: San Bruno, CA or Bentonville, AR

Starting: 03/30/2026

Pay Comments: W2, Benefits and 401k matching

Minimum Pay (per hour): 45.00

Maximum Pay (per hour): 50.00

Hours: Full-time

Duration: Temp to Perm

Please note this role requires you to be onsite 5 days a week.

Job Description:

Our client is looking for a strategic, high-energy, and detail-oriented Program Manager to lead the execution of marketing initiatives across Walmart Marketplace. This individual will serve as the operational bridge between the Seller Events, Communication and Marketing (ECM) team, the Creative Studio, and key business partners, ensuring every brand touchpoint is executed with precision and high impact. This is a marketing operations role focused on intake management, cross-functional coordination, and workflow oversight for Marketplace assets.

The ideal candidate is a seasoned project management professional who thrives in fast-paced environments, remains calm under pressure, and has a deep understanding of end-to-end program delivery. You will be responsible for bringing brand positioning to life across various marketing channels and managing complex, cross-functional timelines.

What You’ll Do

• Lead Program Marketing Execution: Manage the end-to-end marketing projects across Events, Communication, and Marketing. This includes driving the successful execution of marketing deliverables ensuring all assets, graphics, and collateral are delivered on time and within scope.
• Bridge the Gap: Act as the primary liaison between Strategists, business partners, channel partners, and the internal creative studio to facilitate design and production of digital and copy marketing assets.
• Manage Complex Deliverables: Digest technical program specifications and translate them into actionable creative briefs, hitting the ground running even with last-minute requirements.
• Drive Process Migration: Support the team's transition from Jira/Asana to Airtable, helping to streamline workflows and improve project visibility during the migration.
• Cross-Functional Collaboration: Partner closely with Brand, Creative, and Operations teams, as well as key business partners across various hubs (San Bruno, Hoboken, Bentonville) to ensure marketing alignment.
• Requirement Gathering: Proactively seek out missing information from stakeholders to prevent bottlenecks and ensure the Creative team has everything they need to succeed.
• Quality Control: Maintain high standards for brand consistency across all physical and digital marketing assets, ensuring the company is represented with excellence.

What You’ll Need

• Experience: 5–7+ years of experience in Program Management or Marketing Project Management.
• Systems Expertise: Proficiency in Jira and Asana. Airtable experience is a significant bonus, as the team is currently migrating to this platform.
• Adaptability: Proven ability to handle rapid changes, shifting deadlines, and the high-pressure nature of program execution with a solutions-oriented mindset.
• Detail Obsession: Exceptional attention to detail; you are the person who catches the small spec error before it goes to print or the wrong link before an email sends.
• Communication Skills: Strong ability to communicate clearly across different time zones and office hubs, bringing clarity to ambiguous situations.
• B2B/Corporate Background: Experience navigating a large, matrixed organization is highly preferred.

The target hiring compensation range for this role is $45.00 to $50.00. Compensation is based on several factors including, but not limited to education, relevant work experience, relevant certifications, and location.

About Aquent Talent:

Aquent Talent connects the best talent in marketing, creative, and design with the world's biggest brands.

Our eligible talent get access to amazing benefits like subsidized health, vision, and dental plans, paid sick leave, and retirement plans with a match. More information on our awesome benefits!

Aquent is an equal-opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. We're about creating an inclusive environment—one where different backgrounds, experiences, and perspectives are valued, and everyone can contribute, grow their careers, and thrive.

Position Overview

We are seeking an experienced Independent Dispute Resolution (IDR) Program Manager to oversee our IDR process under the No Surprises Act (NSA). While a third-party vendor handles dispute submissions, this role serves as the internal owner of the program—ensuring appropriate claims are identified, supported, and strategically managed to maximize reimbursement outcomes.

This position requires strong knowledge of the NSA, payer reimbursement trends, and revenue cycle operations.

Key Responsibilities

• Serve as the internal lead for all IDR activities
• Partner with third-party vendor to ensure timely and compliant filings
• Review and approve claims submitted for IDR consideration
• Analyze payer offers and recommend strategic payment positions
• Monitor dispute outcomes, financial impact, and payer trends
• Maintain compliance with federal and state surprise billing regulations
• Develop reports and dashboards for leadership review

Qualifications

• Minimum 5 years of IDR case management experience
• Prior experience in medical billing or revenue cycle leadership required
• Strong understanding of the No Surprise Act
• Excellent analytical, communication, and organizational skills
• Experience with EHR and billing systems
• Anesthesia billing experience preferred

Education

• High school diploma required
• Associate’s or Bachelor’s degree in Healthcare Administration, Business, or related field preferred