What Do Professional Services Include Jobs in Usa

The Vice President of Ambulatory and Physician Services directs the administration and coordination of all ambulatory activities of the Western Region in accordance with the policies determined by the President and Executive Director, Senior Network Leadership and Board of Trustees. This leader is responsible for the administration and planning of the Health System’s pre-acute care services and facilities. Acts in the capacity of a strategic leader of WMCHealth. Promotes the Health System’s Mission, Vision, and Values and customer relations policy. Must be familiar with pertinent areas of health reform and their impact upon an integrated health system.

Responsibilities:

• Responsible for overall operations of all medical practices located throughout the Western Region population health and our ACO.
• Collaborate with Directors/Chairs of all practices throughout the Western Region as the member of the Western division executive management team.
• Establish the strategic plan for staffing and services required to launch and open all practices including with an emphasis on a patient-focused, efficient outpatient culture.
• Maintain and analyze data as well as establish metrics for quality and patient satisfaction for outpatient services.
• Set the culture for the Western Region.
• Develops leaders by defining roles/responsibilities, promoting continuous learning, education, and training and assessing performance.
• Works collaboratively with the senior management team of WMCHealth.
• Participates in the WMCHealth strategic and operational planning as well as being the operational lead of all system strategic initiatives for ambulatory operations in the Western Region or other needs.
• Develop agendas, prepare materials, and lead monthly management meetings for practice managers.
• Lead recruitment efforts for clinical providers, including coordinating and conducting interviews and preparing justification for new or replacement provider positions.
• Manage physician and practice onboarding processes to ensure smooth integration into the organization.
• Coordinate practice closures and provider offboarding, ensuring proper operational, administrative, and compliance procedures are followed.
• Develop, review, and negotiate provider-related contracts, with a primary focus on employment agreements and amendments.
• Manage leasing arrangements, including leases, subleases, and session agreements for both employed and independent providers.
• Draft, review, and manage independent physician agreements, including medical directorships, on-call agreements, recruitment agreements, and performance management agreements.
• Inspects facilities and operations of departments recommending renovations, equipment change, and revision to organizational structure as appropriate.
• Serve as a member of the Space Committee, contributing to planning and decisions related to clinical space utilization.
• Provide executive approval and oversight for critical administrative and financial controls across the medical group, including physician and staff expenses (Concur), payroll adjustments (Missed Punch), CMS requests, administer physician compensation programs ( sign-on bonus, retention), all medical practices position requests and operational purchases exceeding $5K.
• Oversee the overall financial and operational performance of the Medical Group in the Western region, including revenues, expenses, and operational management.
• Conduct and distribute monthly WRVU reviews, and facilitate discussions with providers and managers regarding productivity and performance.
• Review and administer quarterly and annual productivity bonuses.
• Serve on administrative team for WMCHealth and Professional Services division. ( AOC and Prof. Services call)
• Participates in all physician leadership meetings and associated venues and liaison to medical group providers and sometimes independent providers.
• Work within a highly matrixed organization to establish the appropriate reporting of employees in Western Region.
• Being the executive lead for ambulatory initiatives and transitions in the Western Region.
• Serve as the operational point person to Finance and Revenue Cycle for the medical group, with accountability for meeting or exceeding annual budgets, leading annual budget development, conducting monthly P&L reviews, developing financial proformas for physician and practice initiatives, analyzing FTE and productivity metrics, overseeing ambulatory equipment requests, and leading operational coordination for ambulatory revenue cycle performance and related initiatives.
• Helps create a supportive, team-oriented environment with a goal of maintaining/enhancing employee morale and providing high quality and customer-oriented service.
• Develop and implement strategies to expand the physician enterprise infrastructure.
• Provide strategic and tactical leadership for key business objectives for the physician enterprise.
• Review and develop enhanced operational systems, i.e., centralized scheduling, call center, authorizations, and other as may be needed for a growing medical group.
• Serve as successful influencer and change agent who can interact with a diverse group of stakeholders and build consensus.
• Act as a liaison between the Medical Practice and Legal, Contract Management, Risk, Human Resources, and other administrative teams and system departments.
• Ensures safety standards are followed in all aspects of operational and clinical performance.

Qualifications/Requirements:

Experience: Six years in healthcare management/administration experience required, preferably in a academic healthcare system.

Education: Master's Degree required.

About Us:

Good Samaritan Hospital

Good Samaritan Hospital in Suffern, NY, is a 286-bed hospital providing emergency, medical, surgical, obstetrical/gynecological and acute-care services to residents of Rockland and southern Orange counties in New York; and northern Bergen County, NJ. The hospital is home to a recognized cardiovascular program, comprehensive cancer-treatment services, the area’s leading Wound and Hyperbaric Institute and outstanding maternal/child services that includes a Children’s Diagnostic Center. Good Samaritan Hospital also provides social, psychiatric and substance-abuse services and its certified home-care agency supports residents of the Hudson Valley and beyond.

Benefits:

We offer a comprehensive compensation and benefits package that includes:

• Health Insurance
• Dental
• Vision
• Retirement Savings Plan
• Flexible Savings Account
• Paid Time Off
• Holidays
• Tuition Reimbursement

General Summary of Position
The Senior Director of Nursing Operations and Patient Care Services is an active member of MedStar Health entity-based Division of Nursing's (DON) leadership/management team and is responsible for multiple defined areas of organized nursing services (clinical or administrative general or specialized). Maintains and demonstrates current knowledge of healthcare organizations and clinical practice providing leadership and expertise to professional nursing practice and the provision of quality healthcare delivery. Creates and facilitates a learning environment and atmosphere of participative management within the framework of collaborative governance and shared decision-making. Contributes to the DON strategic plan and annual goals and is accountable for the implementation and attainment of these goals within the defined areas of responsibility. Promotes a culture in practice to assure the MedStar Health/hospital/entity mission of a Patient First environment and SPIRIT Values enhances productivity role engagement and job satisfaction. The Senior Director of Nursing Operations and Patient Care Services is a Department Leader who assumes 24-hour administrative and leadership authority and responsibility for the management and direction of the operational personnel and financial activities of the specified division units or procedural areas. These functions are coordinated with the Executive Staff Hospital Leadership Medical Staff and others and are performed in accordance with all applicable laws and regulations and MedStar Health and entity's mission vision and values.

Primary Duties and Responsibilities

• Formulates implements and interprets the philosophy objectives strategic plan goals standards of practice policies and procedures for the division of nursing. Assumes leadership for the planning development execution day-to-day operations and ongoing evaluation of patient care services within the assigned clinical areas/departments according to MedStar Health/entity mission vision and SPIRIT Values and Nursing's philosophy strategic plan and annual goals.
• Plans directs monitors and evaluates the nursing and patient care delivery systems to ensure the care performed exemplifies the Professional Nursing Practice Model; promotes continuous consistent efficient and accountable delivery of patient/family care; and adheres to the State Nursing Practice Act regulatory ethical and accreditation standards and organizational/departmental policies and procedures.
• Demonstrates responsibility for fiscal planning/financial management budget-related operational issues and oversight through advocacy budget development and allocation of resources. Engages in ongoing budgetary/productivity monitoring adherence to prescribed annual budget and assurance of adequate availability of personnel and other necessary resources to support the delivery of safe patient care and realization of organizational goals.
• Collaborates with senior leaders (system and entity-based) in strategic planning program development and execution of entity and divisional goals. Demonstrates accountability for quality safety and performance measures including nursing sensitive outcomes associate engagement and patient/family experience of care for areas/units of responsibility. Provides reports and statistical data related to the functioning of Nursing.
• Applies principles of cost effectiveness in resource utilization high reliability organization and culture of patient and associate safety. Upholds ethical principles and corporate compliance standards. Evaluates care incorporates quality improvement and patient experience data into departmental goals and implements appropriate changes improvements and action plans.
• Applies contemporary performance improvement frameworks and process improvement strategies in the development and implementation of priorities that ensure the achievement and sustainment of optimal clinical financial and administrative outcomes. Participates in capacity management patient throughput and other efforts to reduce patient length of stay. Collaborates with physician leaders and other departments/disciplines to facilitate timely patient's discharge and effective execution of strategic priorities.
• Acts as a liaison to hospital administration and as a nurse leader of entity-wide initiatives including service excellence quality and safety patient/family-centered care and patient experience. Collaborates with medical staff leaders physicians/providers and other associates to champion patient care and quality services that support optimal patient care outcomes promote success in the interdisciplinary model of care (IMOC) and its standards of excellence and demonstrate effective application of Contemporary Primary Nursing (CPN).
• Ensures that Magnet Recognition/Pathway to Excellence program structure and processes are implemented and maintained. Promotes and/or participates in evidence-based practice research activities performance improvement taskforces and collaborative governance councils. Serves as an agent of change assisting associates and other leaders in understanding the importance necessity impact and process of change and change management.
• Develops and implements recruitment and retention strategies. Participates in workforce/human resources planning management and employment decisions directly or through delegation to clinical managers/patient care directors/unit-based nurse leaders. Key activities include but not limited to interviewing hiring scheduling evaluating and terminating associates. Maintains ongoing communication with subordinates to review programs discuss new developments and exchange information.
• Directs the activities of professional and support personnel within assigned area(s). Establishes mechanisms/action plans that provide for the early identification and mentoring of aspiring clinicians and associates with leadership potential for succession planning opportunities and career coaching based on individual strengths and development needs; provides appropriate resources to meet identified needs.
• Develops standards of performance conducts performance management planning and manages individual performance through rewards recognition provision of timely feedback counseling and disciplinary action.
• Determines current and future supply and demand of professional nurses and support/care associates to meet the needs of nursing and patient care delivery. Collaborates with nursing academic partners to ensure a qualified nursing workforce for the future and serves on academic advisory councils as appropriate.
• Supports designs and monitors the development and implementation of entity-wide patient and associate safety initiatives. Involves associates in the development and implementation of patient/family-centered care. Creates a practice environment that fosters a high level of patient engagement and satisfaction as demonstrated by patient experience outcomes data.
• Communicates with patients their families and significant others while upholding patient's confidentiality and bill of rights. Acts as resource for associates in dealing with patient/family issues; investigates and follows through on customer complaints.
• Collaborates with supply chain leaders to ensure that adequate supplies are available for safe and quality patient care delivery. Communicates new material and supply needs to materials managers. Supports the procurement implementation and adoption of information systems technology and equipment and participates in product selection and evaluation as appropriate.
• Oversees the development of unit-based specific orientation preceptor programs and competencies for all personnel including nurse leaders. Delegates tasks as appropriate. Supports the design and implementation of new programs such as training and education programs to ensure the highest quality care delivery and customer satisfaction. Ensures compliance with competency-based practice.
• Participates in hospital/entity and system-wide collaborative committees task forces interdisciplinary forums quality and performance and service improvement teams. Chairs or co-chairs key action teams charged with the design and implementation of initiatives such as system nursing annual goals evidence-based guidelines standards of care or expansions of services or clinical programs.
• Promotes a public image of excellence and professional nursing through marketing activities communication presentations and publications. Represents the Division of Nursing at professional organizations academic partners community outreach programs and as a member of local/regional or national committees.
• Maintains knowledge of current trends and developments in the fields of nursing and health care through a variety of professional activities including but not limited to reading the appropriate literature and attending related seminars and conferences. Demonstrates accountability for own professional development and advancement.
• Assumes administrative responsibilities in absence of the Vice President of Nursing/Chief Nursing Officer and provides coverage for other senior director and patient care services colleagues.

Minimal Qualifications
Education

• Bachelor's degree in Nursing required
• Master's degree in Nursing or health related field required
• Doctoral degree in Nursing Leadership or Health Services Administration preferred
• Must be from a nationally accredited program

Experience

• 5-7 years of progressively responsible leadership roles in nursing including director of nursing (or equivalent) or above experience required

Licenses and Certifications

• RN - Registered Nurse - State Licensure and/or Compact State Licensure in the District of Columbia required
• Certification in Nursing Administration from a nationally recognized nursing organization such as NEA-BC or CENP within 1 Year required
• CPR - Cardiac Pulmonary Resuscitation (includes BLS and NRP) for healthcare providers from either the American Heart Association (AHA) or American Red Cross within 90 Days required
• Additional unit/specialty certifications may vary by department or business unit.

Knowledge Skills and Abilities

• Excellent problem-solving skills and ability to exercise independent judgment on highly complex situations.
• Business acumen and leadership skills.
• Strong verbal and written communication skills with ability to effectively interact and collaborate with all levels of management internal departments external agencies and MedStar entities (including cross-functional knowledge and savvy).
• Advanced knowledge of various computer software applications and online learning applications especially Microsoft PowerPoint and online training platforms.

Primary Duties and Responsibilities

• Master's degree in Nursing or health related field required and
• Doctoral degree in Nursing leadership or Health Services Administration preferred and
• must be from a nationally accredited program required

• 5-7 years Progressively responsible leadership roles in nursing including director of nursing (or equivalent) or above experience required

• RN - Registered Nurse - State Licensure and/or Compact State Licensure in the State of Maryland Upon Hire required and
• Certification in Nursing Administration from a nationally recognized nursing organization such as NEA-BC or CENP within 1 Year required and
• CPR - Cardiac Pulmonary Resuscitation (includes BLS and NRP) for healthcare providers from either the American Heart Association (AHA) or American Red Cross within 90 Days required and
• Additional unit/specialty certifications may vary by department or business unit.

• Excellent problem-solving skills and ability to exercise independent judgment on highly complex situations.
• Business acumen and leadership skills.
• Strong verbal and written communication skills with ability to effectively interact and collaborate with all levels of management internal departments external agencies and MedStar entities (including cross-functional knowledge and savvy)
• Advanced knowledge of various computer software applications and online learning applications especially Microsoft PowerPoint and online training platforms.

Position Title Pharmacy Director
- Infusion Services Southlake Campus Position Summary / Career Interest: • Provides effective leadership and direction for Infusion Services.

Able to strategically identify, internalize and communicate the critical success factors necessary to support Health-System and Pharmacy Enterprise goals.

• Develops, maintains, communicates, and executes a vision and plan for continual improvement and provision of exceptional quality service including clinical, patient care, patient safety, pharmacoeconomic, operational and personnel dimensions.

• Serves as an effective communicator of the organization's vision and goals and the Pharmacy Department's role in achieving those.

• Cultivates and maintains excellent multidisciplinary rapport with physicians, nurses, case managers and high-level leadership.

• Manages his/her responsibilities in a way that supports the achievement of departmental goals.

Works effectively with others in the management team to accomplish organizational goals and to identify and resolve problems at the departmental level.

Skillfully administers, directs, and allocates all organizational resources.

• Effectively uses the appropriate financial concepts and tools to analyze situations and make financial decisions that support the achievement of short and longer-term departmental financial goals.

• Supports the ongoing professional development of the management team.

• Actively participates in local, regional, and national professional organizations to facilitate networking and benchmarking.

• Creates and communicates the "big picture" understanding of the health system and works to ensure that Infusion Services support the organization's competitive position.

• Identifies opportunities and needs for new or enhanced pharmacy services to support the mission of the organization.

Responsibilities and Essential Job Functions Demonstrates competence in the areas of critical thinking, interpersonal relationships, and technical skills.

Demonstrates ability to provide care/service safely and efficiently for the care of each patient.

Coordinates the compounding of, dispensing of, and record keeping related to medications for all patients.

Coordinates timely drug distribution from the generation of the medication order until administration of the medication using a team approach to empower pharmacy staff.

Coordinates the provision of patient-focused pharmaceutical care through the following functions: rational, safe and cost-effective drug therapy management, patient education, drug and poison information, procurement of pharmaceuticals and active participation on the multidisciplinary healthcare team.

Provides effective leadership and direction to the Department of Pharmacy.

Able to strategically identify, internalize and communicate the critical success factors necessary for the Pharmacy to support Hospital and Pharmacy goals.

Develops, maintains, communicates and executes a vision and plan for continual improvement and provision of exceptional quality pharmacy service including; clinical, patient care, medication safety, pharmacoeconomic, operational and personnel dimensions.

Serves as an effective communicator of the organization's vision and goals and the Pharmacy Department's role in achieving those.

Expresses ideas clearly and effectively (gaining agreement and/or understanding), by adjusting language, terminology and style to the characteristics and needs of the audience as well as the venue for the communication.

Cultivates and maintains excellent rapport with Physicians, Nursing, Executive groups as well as other pertinent areas of the Hospital.

Manages his/her responsibilities in a way that supports the achievement of departmental goals.

Works effectively with others in the management team to accomplish organizational goals and to identify and resolve problems at the departmental level.

Skillfully administers, directs and allocates all organizational resources.

Leads the department to achievement of excellent pharmaceutical care by providing vision for the development of exceptional quality pharmacy services, assuring accountability and facilitating effective communication relative to these initiatives.

Monitors departmental productivity and communicates both requested information and data deemed pertinent to the Executive Team.

Adapts to meet service, quality, and cost expectations utilizing data.

Participates in Hospital committees and interdisciplinary efforts to enhance medication use and control medication costs, by providing vision for quality and service initiatives to improve patient care.

Including, but not limited to:
- Pharmacy and Therapeutics Commitee and Subcommitees
- Medical Director
- Hospital Director Partnerships
- Other appropriate Hospital or Medical Staff Committees Effectively uses the appropriate financial concepts and tools to analyze situations and make financial decisions that support the achievement of short and longer-term departmental objectives.

Manages to meet fiscal goals and works with Hospital Administration on budget management.

Conducts pharmaceutical procurement and resource utilization with economic and clinical consideration.

Demonstrates personal effectiveness in leading the unit/team towards its goals.

Models appropriate values and maintains and promotes social, ethical and organizational norms.

Supports the ongoing development of the management team.

Actively participates in local, regional and national professional organizations to facilitate networking and benchmarking.

Creates and communicates the "big picture" understanding of the hospital and works to ensure that Pharmacy department supports the organization's desired competitive position.

Identifies opportunities and needs for new or enhanced pharmacy services to support the mission of the organization.

Uses appropriate interpersonal styles and methods to develop a unit/team-wide spirit and intra-team and inter-team cooperation.

Maintains focus on all key stakeholders and supports the unit/team ability to deliver on all valid stakeholder expectations.

Serves as the Pharmacist-In-Charge for the Hospital pharmacy.

Assures compliance with all applicable local, state and federal regulations and JCAHO standards relative to the acquisition, storage, handling, and dispensing of pharmaceuticals and the provision of pharmaceutical care.

Responsible for all aspects of personnel management for the pharmacy management team.

Identifies personal professional development needs and maintains a plan for continued growth.

Coordinates the Hospital's educational mission with the School of Pharmacy.

If applicable, participation in the quality management program is expected with the goal of improving services by monitoring processes, analyzing data, implementing interventions to improve and evaluating the effectiveness of those interventions.

Responsibilities may include working to establish and maintain long and short term goals for the Quality Management Program; monitoring and documenting Quality Improvement Projects (QIPs) for progress in meeting QI goals; and providing guidance and education to staff on Quality Management priorities and projects.

If applicable, as part of the program, the staff will uphold the quality of the Patient Management Program to include the development and reassessment of the program.

Non-essential Responsibilities Contribute to KU pharmacy department publications.

Prepare poster presentations for a national pharmacy association meeting.

Share professional expertise by providing an educational lecture or presentation as part of one of the following:
- KUMC Grand Rounds
- Local, state, or national pharmaceutical association meeting
- School of Pharmacy classroom setting
- Nursing Education and Development program
- Outreach program
- Other continuing education events Participate in a research projects.

Must be able to perform the professional, clinical and or technical competencies of the assigned unit or department.

These statements are intended to describe the essential functions of the job and are not intended to be an exhaustive list of all responsibilities.

Skills and duties may vary dependent upon your department or unit.

Other duties may be assigned as required.

Required Education and Experience Bachelors Degree in Pharmacy High School Graduate Experience in managing pharmacy services in a large tertiary care hospital setting.

5 or more years Supervisory and management experience Experience in the provision of formal education and/or precepting for pharmacy students and/or residents.

Preferred Education and Experience Master's Degree Pharmacy, Health Administration or Business Administration Pharmacy Doctorate Completion of an accredited pharmacy residency Required Licensure and Certification Licensed Pharmacist
- State Board of Pharmacy within 120 Days Knowledge Requirements Excellent communications skills both verbal and written.

Membership in regional & national pharmacy organization(s) Computer skills
- Ability to utilize Windows based programs, Access, Excel and Power point to create or manage spreadsheets and presentations.

Time Type: Full time Job Requisition ID: R-46095 Important information for you to know as you apply: The health system is an equal employment opportunity employer.

Qualified applicants are considered for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, ancestry, age, disability, veteran status, genetic information, or any other legally-protected status.

See also Diversity, Equity & Inclusion .

The health system provides reasonable accommodations to qualified individuals with disabilities.

If you need to request reasonable accommodations for your disability as you navigate the recruitment process, please let our recruiters know by requesting an Accommodation Request form using this link .

Employment with the health system is contingent upon, among other things, agreeing to the health-system-dispute-resolution-program.pdf and signing the agreement to the DRP.

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