Vsc Fire Security Jobs in Usa

• 3+ years of sprinkler/alarm inspection experience
• NICET II or equivalent
• Valid driver’s license; ability to travel locally
• Strong communication and organizational skills
• Able to perform physically demanding work (lifting up to 70 lbs)
  
  

• Competitive pay with incentives
• Weekly pay, benefits, 401(k) match
• Training, tools, and advancement opportunities

JOB SUMMARY

Master Technology Group (MTG) specializes in designing, installing, and servicing low-voltage commercial property technologies across local and national markets.

The Integrated Security Systems Technician (Traveling) provides customer-focused, workplace technology support to clients, field staff, installation partners, and internal team members. While most support work is performed remotely, occasional on-site assistance may be required locally and nationally.

Supported systems are primarily security-related, including video surveillance, access control, intrusion detection, and EAS. Additional support may encompass network programming, fire alarm systems, data infrastructure, AV, and other low-voltage disciplines.

An MTG Integrated Security Systems Technician must deliver exceptional customer service and cultivate strong professional relationships with clients, vendors, Local Service Partners (LSPs), and colleagues. This role requires technical proficiency, extensive knowledge of low-voltage systems, excellent organizational and multi-tasking skills, and strong verbal and written communication abilities.

Candidates must reside in the Twin Cities area and are expected to perform most of their work from our Eden Prairie, MN office. Periodic job site responsibilities may be required locally and nationally, with travel up to 60% supporting client sites, installations, and service operations.

To assist with critical service issues, the role includes on-call duties as part of daily responsibilities, requiring availability after hours on weekdays. Weekend on-call shifts will be rotated on a scheduled basis to ensure support during urgent weekend needs.

This position reports to the Manager of Technical Services.

KEY DUTIES AND RESPONSIBILITIES

• Support customers, coordinators, field technicians, and project managers with technical advice, troubleshooting, and resource allocation
• Collaborate with Business Development and Operations to provide pre-sales and post-sales support for MTG solutions and systems
• Deliver remote and hands-on training to field personnel to ensure compliance with all applicable codes, client specifications, and MTG’s quality standards
• Serve as an escalation point for troubleshooting, programming, maintaining, and servicing client systems
• Pre-program, build, and stage equipment for installation when practical, to streamline on-site setup
• Provide remote and on-site programming and commissioning for client systems
• Conduct remote and on-site quality assurance audits to verify system performance and installation standards
• Assist installation, service, and coordination teams with technical planning, issue resolution, and commissioning, ensuring systems operate as intended and meet MTG quality standards
• Provide user training to client representatives
• Provide technical training to field personnel and colleagues
• Contribute to continuous improvement initiatives by providing feedback to management on processes, efficiency, and client satisfaction
• Deliver outstanding customer service and build strong, professional relationships with clients, vendors, partners, and colleagues
• Other duties to support the company vision and goals as requested

QUALIFICATIONS

• Minimum of 5 years of field experience installing, configuring, programming, and servicing video, access control, and intrusion systems
• MN Power Limited Technician License (PLT) required
• Field experience with low-voltage cabling, data infrastructure, fire alarms, EAS, DAS, AV, and other workplace technology systems is advantageous
• Proven ability to design, configure, and program a variety of security-related systems
• Demonstrated experience in delivering user training to client representatives and technical training to field personnel
• Industry certifications such as NICET Video Security Systems Technician, ESA certifications, or equivalent are preferred
• Manufacturer certifications such as Axis Network Video, Milestone, Genetec, Exacq, Bosch, KeyScan, Avigilon, Lenel S2, March Networks, or Open Options are preferred
• Strong interest and motivation to pursue ongoing education and additional certifications
• Solid familiarity with the National Electrical Code (NEC)
• Ability to meet travel and on-call requirements for the position
• Excellent time management and organizational skills
• Strong problem-solving and decision-making capabilities
• Ability to multitask effectively in a fast-paced, multi-project environment
• Proficiency in Windows-based computer environments, including MS Office (Outlook, Excel, Word) and other standard software
• Excellent written and verbal communication skills

PERFORMANCE MEASUREMENTS

• Demonstrates a clear understanding of the key duties and responsibilities of the position
• Shows enthusiasm and effort to perform all aspects of the role effectively
• Exhibits competence and capability to execute key duties and responsibilities efficiently
• Consistently meets expected standards of quality and customer satisfaction
• Completes assigned tasks promptly and adheres to project deadlines
• Represents MTG in a professional manner at all times, embodying the company’s standards of conduct
• Demonstrates sound decision-making through practical analysis, effective problem-solving, and good judgment
• Maintains effective working relationships and collaborates well within a team environment
• Communicates clearly and professionally, both verbally and in writing, including emails, reports, and correspondence
• Demonstrates reliability through consistent attendance, punctuality, and timely completion of tasks
• Embodies MTG’s Core Values:
• People First: Demonstrates humility, helpfulness, and genuine care for others
• Above and Beyond: Exhibits a “whatever it takes” mindset, actively contributing beyond minimum expectations
• Sense of Urgency: Responds promptly and diligently to organizational and client needs
• Team Player: Demonstrates respect, support, and collaboration, sharing expertise generously
• Do the Right Thing: Operates with honesty, integrity, transparency, and strong ethical standards

COMPENSATION AND BENEFITS

Base Salary $85,000 - $110,000+ DOQ

Car Allowance

Phone Stipend

Medical, Dental & Vision Insurance

401k Match

PTO

Nice Healthcare

Life Insurance – Company-provided

STD / LTD – Company-provided

Employee Referral Bonus

Development Opportunities

• Maintains public order, enforces safety rules and protects company property and assets.
• Provide escorts for certain cash transactions (e.g. table fills, jackpot payouts, etc.).
• Ability to verify money transactions for table fills and jackpot payouts.
• Report accidents or unusual occurrences to the supervisor/manager on duty.
• Be aware and follow through with procedures relating to necessary emergency response and equipment.
• Perform all duties in accordance with approved policies, procedures, and gaming regulations.
• Check the hotel and grounds as assigned.
• Act as a first responder during all fires and emergencies.
• Assist guest and team members in the event or illness, accidents or
• injuries.
• Be aware and follow through with procedures relating to necessary
• emergency response and equipment.
• Understand the duties of the Passenger Safety Personnel and help control and direct team members and guest during fires, emergencies and evacuations.
• Must be able to clearly communicate verbally, in person and over a two-way radio.
• Must be assertive enough to maintain control of boarding procedures and incidents.
• Must be able to lift, push, or pull up to 50 pounds.
• Must be able to work on feet for an eight-hour shift.
• Must be CPR, AED and First Aid State Certified within 90 days of employment.
• Must have a good sense of reason and the ability to follow direction under stressful or emergency situations.
  
  

Georgia Tech prides itself on its technological resources, collaborations, high-quality student body, and its commitment to building an outstanding and diverse community of learning, discovery, and creation. We strongly encourage applicants whose values align with our institutional values, as outlined in our Strategic Plan. These values include academic excellence, diversity of thought and experience, inquiry and innovation, collaboration and community, and ethical behavior and stewardship. Georgia Tech has policies to promote a healthy work-life balance and is aware that attracting faculty may require meeting the needs of two careers.

About Georgia Tech
Georgia Tech is a top-ranked public research university situated in the heart of Atlanta, a diverse and vibrant city with numerous economic and cultural strengths. The Institute serves more than 45,000 students through top-ranked undergraduate, graduate, and executive programs in engineering, computing, science, business, design, and liberal arts. Georgia Tech's faculty attracted more than $1.4 billion in research awards this past year in fields ranging from biomedical technology to artificial intelligence, energy, sustainability, semiconductors, neuroscience, and national security. Georgia Tech ranks among the nation's top 20 universities for research and development spending and No. 1 among institutions without a medical school.

Georgia Tech's Mission and Values
Georgia Tech's mission is to develop leaders who advance technology and improve the human condition. The Institute has nine key values that are foundational to everything we do:
1. Students are our top priority.
2. We strive for excellence.
3. We thrive on diversity.
4. We celebrate collaboration.
5. We champion innovation.
6. We safeguard freedom of inquiry and expression.
7. We nurture the wellbeing of our community.
8. We act ethically.
9. We are responsible stewards.

Over the next decade, Georgia Tech will become an example of inclusive innovation, a leading technological research university of unmatched scale, relentlessly committed to serving the public good; breaking new ground in addressing the biggest local, national, and global challenges and opportunities of our time; making technology broadly accessible; and developing exceptional, principled leaders from all backgrounds ready to produce novel ideas and create solutions with real human impact.

Provide professional services in support of unit management in field as specified in the particular job posting. Focus will be in the professional field of Research Security. Specific duties will be determined based on assignment and unit needs. This position will interact on a consistent basis with: unit management and staff. This position typically will advise and counsel: unit management and staff. This position will supervise: NA

The Manager of Research Security is tasked with developing and implementing security protocols to protect sensitive research data and facilities from potential threats. This position requires a comprehensive understanding of security measures and compliance standards to ensure the safety of personnel and the integrity of research activities.

Job Duty 1 -
Perform duties related to professional field assignment.

Job Duty 2 -
Participate in reviews for compliance with policy and governmental regulations in the field.

Job Duty 3 -
Provide input to department policies and procedures.

Job Duty 4 -
May provide input to and administer project timelines and budgets.

Job Duty 5 -
May interact with vendors regarding procurement and delivery issues.

Job Duty 6 -
Perform other duties as assigned

Educational Requirements
Bachelor's Degree in related field or equivalent combination of education and experience

Required Experience
Up to two years of job related experience

• Have Top Secret Clearance
• Have SAP/SCI experience
• FSO/Security Specialist, Security Manager Experience, ITPS Experience

SKILLS
This job requires application of professional principles, processes and practices; application of regulations; utilization of basic and advanced computer applications including those specific to areas of responsibility; communication skills.

The University System of Georgia is comprised of our 26 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found on-line at policymanual/section8/C224/#p8.2.18_personnel_conduct.

Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found on-line at policymanual/section6/C2653.

The Georgia Institute of Technology (Georgia Tech) is an Equal Employment Opportunity Employer. The Institute is committed to maintaining a fair and respectful environment for all. To that end, and in accordance with federal and state law, Board of Regents policy, and Institute policy, Georgia Tech provides equal opportunity to all faculty, staff, students, and all other members of the Georgia Tech community, including applicants for admission and/or employment, contractors, volunteers, and participants in institutional programs, activities, or services. Georgia Tech complies with all applicable laws and regulations governing equal opportunity in the workplace and in educational activities.

Equal opportunity and decisions based on merit are fundamental values of the University System of Georgia (USG) and Georgia Tech. Georgia Tech prohibits discrimination, including discriminatory harassment, on the basis of an individuals race, ethnicity, ancestry, color, religion, sex (including pregnancy), national origin, age, disability, genetics, or veteran status in its programs, activities, employment, and admissions. Further, Georgia Tech prohibits citizenship status, immigration status, and national origin discrimination in hiring, firing, and recruitment, except where such restrictions are required in order to comply with law, regulation, executive order, or Attorney General directive, or where they are required by Federal, State, or local government contract.

This is not a supervisory position.
This position does not have any financial responsibilities.
This position will not be required to drive.
This role is considered a position of trust.
This position does not require a purchasing card (P-Card).
This position will not travel
This position requires security clearance.

Job Description

Job Description

The Opportunity: Contribute To The Growth Of Your Career.

Responsible for protecting the Associates, assets and brands of TJX US by monitoring US facilities and responding to incidents as they occur. This monitoring will take place 24 hours per day, seven days per week. The ability to work nights, weekends and public holidays is essential. This is a role that requires a hands-on and agile approach to learning new skills and keeping up with technology.

3rd Shift (11pm-7am) and 2nd Shift (3pm-11pm) 5 day schedule/7 day availability

The main duties to be completed within the role of GIS SOC Operator include but not limited to the following:

• Effective and accurate management and prioritization of alarm activations across a variety of platforms in accordance with procedure across the TJX US facilities
• Responsible for all control room operations, including CCTV review.
• Ensure that all incidents are dealt with, logged and communicated in accordance with procedures
• Provide operational support to the GIS SOC Specialists, Supervisors, or appropriate Managers
• Support major incident command, control and crisis management and provide recommendations.
• Knowledge of how to use security and fire alarm systems
• Must be able to be contacted while on shift
• Be open and willing to undertake new training across GIS SOC functions. This may require an adjustment in scheduling to business needs

Qualifications:

• Bachelor's degree or 1-4 years of experience in lieu of degree
• working experience with Incident Management and Change Management
• Prior experience in Operations or a fast-paced, high stress environment with the requirement to resolve multiple interruption-driven priorities simultaneously.
• Troubleshooting experience
• Self-motivated and can work both independently and within a team in our 24/7 Operations Center; available for off hours shift coverage and be able to take ownership of technical issues in the role of Incident Commander
• Accountability and Trust
• Unquestionable integrity and ethic

Children's is one of the nation's leading children's hospitals. No matter the role, every member of our team is an essential part of our mission to make kids better today and healthier tomorrow. We're committed to putting you first, and that commitment is at the heart of our company culture: People first. Children always. Find your next career opportunity and make a difference doing what you love at Children's.

As a Security Dispatcher at Children's Healthcare of Atlanta, you will play a pivotal role in ensuring the safety, security, and welfare of our hospital community. Working within established guidelines, procedures, and protocols, you will provide essential administrative and dispatching support to protect Children's personnel, visitors, patients, and property. Your proactive efforts will be instrumental in delivering safe patient care and fostering a secure environment.

Experience:

• Minimum 1 year of experience in security, law enforcement, military, or public relations

Preferred Qualifications:

• Some college
• Relevant professional certification in emergency dispatching or communications.
• Healthcare or emergency services experience is highly desirable.

Education:

• High school diploma or equivalent

Certification Summary:

• No professional certifications required

Knowledge, Skills and Abilities:

• Exceptional communications skills, both verbal and written, with the ability to follow detailed instructions.
• Strong organizational skills and meticulous attention to detail.
• Demonstrated ability to remain calm and effective under pressure, with excellent problem-solving abilities.
• Proficiency in using personal computers and dispatching software.
• Ability to work independently and make sound judgments in emergency situations.
• Commitment to confidentiality and ethical handling of sensitive information.

Job Responsibilities:

• Centralized command post operations: Serve as the primary point for emergency communications, handling high priority calls and dispatch security personnel promptly and efficiently. Monitor and respond to a variety of alarms (fire, boiler, panic, codes, etc.) and initiate appropriate emergency protocols. Oversee CCTV surveillance, identifying and reporting unusual activities to maintain a secure environment.
• Advanced dispatching and coordination: Utilize advanced dispatching systems to deploy security officers to critical areas and document all activities accurately. Coordinate with staff and emergency services to manage incidents effectively and ensure a rapid response. Maintain comprehensive logs and records, including daily activities, incident reports, and parking citations.
• Crisis communication and support: Make clear, concise, and urgent overhead announcements during emergencies to guide personnel and visitors. Assist with emergency functions including current event monitoring, weather monitoring, and disaster support.
• Operational efficiency and maintenance: Ensure all reporting means are performed accurately and timely. Maintain a clean, organized area.

Primary Location Address: 1575 Northeast Expy NE

Job Family: Security

Date Posted:

Country:

Location:

Position Role Type:

U.S. Citizen, U.S. Person, or Immigration Status Requirements:

Security Clearance Type:

Security Clearance Status:

At Raytheon, the foundation of everything we do is rooted in our values and a higher calling – to help our nation and allies defend freedoms and deter aggression. We bring the strength of more than 100 years of experience and renowned engineering expertise to meet the needs of today's mission and stay ahead of tomorrow's threat. Our team solves tough, meaningful problems that create a safer, more secure world.

The Software organization develops software applications, including integration and test on missiles, launchers, radars, naval systems, fire control and other complex systems. Our precision software and firmware integrate operating systems, device drivers, networking, and control software to bring together sensor, guidance, and flight control processing features to complete the mission. The Software org is made up of several Centers located across the country, responsible for all aspects of the software development lifecycle. Our 4000+ software engineers design, develop, and build innovative solutions for our customers. Join our fast-paced agile teams on the leading edge of technology.

As part of the Software Engineering Directorate's (SWE) Effectors Center (EC) team, you will be an integral part of helping Raytheon further our vision to be the global leader in core and next-generation weapon and security solutions. By any measure, Raytheon is an exciting and rewarding place to work. We pride ourselves on developing mission-driven, world-class talent. The result is a workforce that takes pride in the company and consistently delivers superior solutions.

Our engineers design, develop, and build innovative solutions for the U.S. Government. Experience all aspects of a software development life cycle as a member of a fast-paced agile team on the leading edge of:

Real-time systems design

Digital signal processing

Machine Learning and Autonomous Systems

Cyber Security

DevOps technologies and methods

We encourage curious, creative problem solvers to join our team of bright, dedicated software craftspeople in designing and implementing highly innovative systems. You will learn advanced software engineering practices and apply new technologies to develop next generation capabilities and help keep our country safe.

This position is within the Effectors Center of the Software organization, and is an onsite role located in Tucson, AZ.

What You Will Do

• Assist and participate in the requirements, design, development and testing of real-time embedded software, application software, and tools, to include development of new work products or enhancement of existing applications and systems.
• Design, code, test, integrate, and document software solutions.
• Participate in internal review of software components and systems.
• Collaborate with project managers and other professionals within Engineering.
• Work on problems with defined scope, schedule, and expectations.
• Follow established development practices and processes to maintain the configuration management of software products.
• Ability to obtain program access required.

What You Will Learn

• Use new tools that will keep you state-of-the-art.
• Stay updated with the latest advancements in software development and missile technology to drive innovation.

Qualifications You Must Have

• Typically requires a Bachelor's degree in Science, Technology, Engineering, or Mathematics (STEM) and a minimum of two years prior relevant experience.
• Experience with C, C++, or Java.
• Experience with the integration of real-time software, firmware, and hardware.
• Active and transferable Secret U.S. government issued security clearance is required prior to start date with the ability to obtain special program access after start.

Qualifications We Prefer

• Knowledge of data structures and algorithms, systems software design, operating systems and architectures.
• Knowledge of assembly, C/C++ programming, structured programming concepts.
• Knowledge of object-oriented design and Unified Model Language.
• Knowledge of statistical and numerical methods.
• Interpersonal and communication skills, both verbal and written.
• Demonstrated ability to work effectively with colleagues and leaders in a team environment.

What We Offer

• Our values drive our actions, behaviors, and performance with a vision for a safer, more connected world. At RTX we value: Safety, Trust, Respect, Accountability, Collaboration, and Innovation.
• Relocation Offered Based On Eligibility

Learn More & Apply Now!

Please consider the following role type definition as you apply for this role:

• Onsite: Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance employees, as they are essential to the development of our products.

Clearance Information: This position requires a security clearance. DCSA Consolidated Adjudication Services (DCSA CAS), an agency of the Department of Defense, handles and adjudicates the security clearance process. More information about Security Clearances can be found on the US Department of State government website here:

Location Information: This position is onsite at our campus in beautiful Tucson, AZ. Tucson has a friendly, caring, and laid-back atmosphere, combined with the innovation and energy of a metropolitan region, and recognized as one of America's 10 Best Small Cities. Surrounded by beautiful mountains, colorful Sonoran Desert landscape and majestic saguaro cacti, Tucson is blessed with some of nature's best work. Tucson is known for its bright blue skies, and with more than 310 sunny days per year, Tucson's fantastic weather lets residents enjoy the outdoors year-round.

Virtual Fly Over City of Tucson & Community, YouTube Video Links

• "Raytheon In Tucson": ,-az-location
• "Tucson is Awesome": "Winter in Tucson": part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote.
  The salary range for this role is 68,900 USD - 131,100 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate's work experience, location, education/training, and key skills.Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement.Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company's performance.This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply.RTX anticipates the applicati

Company Description

Catalyst Career Recruiting specializes in executive talent sourcing with a dedication to delivering exceptional service and personalized attention. Operating across a wide range of career fields, the company is committed to connecting professionals with opportunities that align with their expertise and career goals. Catalyst Career Recruiting values trust, professionalism, and tailored approaches to meet the needs of both employers and candidates.

Role Description

Job Title: Regional Fleet Security Adviser - Fleet Security, Outreach, and Safety (Contract)

Department: Legal- EHS & Security

Location: On-site in Atlanta, GA, and Austin, TX

Hourly Rate: $80.00

Full-time with benefits.

Contract through third-party staffing provider.

The Regional Fleet Security Adviser will promote Zoox fleet operations, promote safety best practices, and build relationships with first responders, emergency services, and public safety organizations within an assigned region. The Advisor will assist in setting up fleet security plans that can be scaled to new markets, while ensuring safety. Advisor is a recognized SME in traffic safety and/or technical investigations.

Key Responsibilities:

Conduct field investigations, document results, and support information requests to assist law enforcement and the Zoox Security, Legal and Safety teams

Support vehicle recovery program to include policy creation/review, safety review, training, and recovery operations

Establish and maintain partnerships with local law enforcement, fire departments, EMS, and other emergency response groups

Provide training on Zoox vehicle capabilities and safety protocols during emergencies

Gather feedback to help Zoox continuously improve autonomous vehicle technology and emergency response procedures

Review Zoox policy and procedures to ensure compliance with applicable laws and safety best practices

Represent Zoox at industry events and meetings

Qualifications:

15+ years of experience in law enforcement, with direct traffic enforcement experience preferred

ICS certification or advanced course completion and experience

Exceptional communication, training, and relationship building skills

A large network of Law Enforcement contacts, Ie- FBI National Academy

Experience conducting technical investigations (ie, reconstruction, forensic, arson, cyber), and liaising with external stakeholders

Understanding of safety best practices and protocols during emergencies

Ability to work both independently and collaboratively in a startup environment

Bachelor's degree and experience in a related field, such as Public Safety, Transportation or Emergency Management and/or certification in traffic safety or investigations

Command level experience preferred

• Basic Life Support (BLS) within 30 days - American Heart Association (AHA)
• Crisis Prevention Institute (CPI) Training within 3 months.

• Ensures patient, visitor and staff safety by following policies/procedures and adhering to the National Patient Safety Goals
• Sets behavioral limits on patients according to hospital and ED policies
• De-escalates patients utilizing CPI techniques
• Takes initiative in making decisions and taking immediate action to ensure safety
• Participates in application of seclusion/restraints when appropriate; provides monitoring of patients in such situations; completes appropriate documentation, including restriction of rights forms
• Participates in patient and staff debriefing
• Interfaces effectively with Behavioral Health, ED and Security staff to promote a safe environment; calls for additional assistance if needed
• Provides supportive care to patients and families when appropriate
• Continuously monitors video/audio equipment to ensure patient, visitor and staff safety, and/or makes “rounds” in the immediate patient care area
• Completes electronic event reports as indicated

• Serves as a point of entry for the Behavioral Health Service Line
• Answers all calls in a timely manner
• Ensures patients are treated with respect and dignity
• Obtains pertinent information from referral sources seeking patient admission to effectively and efficiently triage requests for services
• Assists in facilitating admissions or making referrals to appropriate resources
• Utilizes collected data to triage Behavioral Health patients and ensure appropriate level of care is recommended
• Ensures compliance with legal components of admissions/treatment recommendations (mental health code, confidentiality act, voluntary/involuntary admissions, patients’ rights, obtaining releases of information)
• Assists in administering/scoring assessment scales per protocol as needed
• Documents assessment thoroughly using assessment forms; completes information about disposition and steps taken to reach decision
• Documents interventions in a succinct and goal directed manner using DAIR format
• Incorporates Recovery principles in all therapeutic interventions
• Provides support, sets limits, and/or facilitates learning from the situation if/when providing direct patient care

• Actively promotes and achieves customer satisfaction (patient, family, departments and physicians)
• Assists in completing chart audits and compiling other data to evaluate performance
• Compiles and assists in analyzing intake, utilization and patient flow data
• Generates ideas for improving processes, treatment, and patient care
• Participates in Root Cause Analyses and assists in development of action plans and implementation of action plans

• Educates Behavioral Health patients/families/significant others about the Behavioral Health Service Line
• Possesses a working knowledge of community services
• Assists in referring patients to the most clinically appropriate setting
• Assists in making arrangements for recommended services (for example, makes appointments with follow up providers, etc.)
• Documents patients' requests for services, suggested referrals and disposition of such
• Incorporates Recovery principles in disposition planning
• Assists in conducting follow up “surveys” to ensure patient’s' needs were met (patient satisfaction, follow up appointments, etc.)
• Assists with removing any barriers patients/families encounter with recommendations
• Acts as a patient advocate to gain access to community services
• Maintains solid working relationships with other community providers
• Recognizes and reports abuse/neglect situations as required by law