Vnc Install Linux Mint Jobs in Usa

2,634 positions found — Page 8

Technical Support Specialist I
Salary not disclosed
Westminster, CO 3 days ago
Job Title: Technical Support Specialist I

Duration: 3 months (Poss. of Extension)

Location: Westminster, CO, 80021, Hybrid

Work Schedule: Mon-Fri, 9 AM - 6 PM MT

Job description:

In this role, you will serve as the primary technical bridge between internal teams and external field partners. You ensure every installation meets strict technical standards and is completed on schedule. You will collaborate daily with Partner Project Managers, Sales Engineers, and Tier 2 technicians to troubleshoot real?time issues and guide the successful deployment of surveillance systems.

Key Responsibilities:

Technical Field Support:


  • Act as the primary technical point of contact for field technicians.
  • Primary POC for field technicians; troubleshoot complex issues during installation
  • Troubleshoot complex installation issues in real time.
  • Provide expert guidance during surveillance system deployments.
  • Technical Support: Log calls, identify problems, use scripts/checklists, escalate to Tier 2 as needed

Quality Assurance:


  • Perform detailed technician checkout processes.
  • Ensure installations meet the Scope of Work (SOW) and system integration requirements.

Stakeholder Management:


  • Maintain strong working relationships with customers and installation partners.
  • Provide clear, detailed feedback on technician performance and installation progress.

Documentation:


  • Update internal systems with installation status, troubleshooting steps, and final resolutions.
  • Log calls, identify problems, and walk users through solutions using standard scripts or checklists.
  • Coordinate with Tier 2+ IT resources when escalation is required.
  • Update internal systems with installation status & technical resolutions

Experience Requirements:


  • 1-3 years in a technical support role with growing responsibility.
  • Previous field experience is a major plus.

Technical Skills:


  • Proficiency with Linux, Google Workspace, and ideally Salesforce.
  • Strong background in networking and system integration.
  • Familiarity with surveillance system installation and operation.

Soft Skills:


  • High attention to detail
  • Strong communication with both technical and non?technical stakeholders
  • Ability to work in a fast?paced, troubleshooting?heavy environment
  • Customer?focused mindset
Not Specified
System Integration Specialist
✦ New
Salary not disclosed
Alameda, CA 7 hours ago

Job Description: NVIDIA - Autonomous Vehicle Integration & Test Engineer - Santa Clara, CA

The Autonomous Vehicle Integration & Test Engineer will be a part of NVIDIA's triage team and will handle reported incidents with the product this is an engineer position, troubleshoot and find root cause of issues in the sensors, warning lights, cameras, computing unit issues, application errors. They have to find the root-cause-and figure out how to fix it, it stops when it goes into software, like if there's a bug in the software he hands it off to software team. Handshake of software, they must upload software packages to the product. There's no programming of software but they do need to upload these software packages in a Linux environment (basic commands), this is more high level for sensors and software packages. Identifying the issue with the product-if its software they tell them what software package to unload to product and the integration engineer does that.


Qualifications:

  • 3+ years of hands-on experience diagnosing robotics or hardware
  • 2+ years of experience with automotive bus systems for analysis (FLEXRay, CAN) -Really strong Linux experience-deploying/updating/installing software packages into Linux OS
  • Extensive experience troubleshooting electrical systems/Previously worked in a troubleshooting role-specifically within electrical systems -
  • Bachelors in Engineering (electrical, mechanical, IT)


Nice to have (Not Required)

  • Previously worked in the OEM industry: Rivian, Waymo, Zoox, Tesla, , Momenta, Cruise, May Mobility, Nuro, , Honda R&D, etc., OR Aerospace industry


Job Info:

  • Job Type: Contract
  • Duration: 2+ years (On-going)
  • Location: Santa Clara CA
  • Hourly Pay: $60-$70
  • Health, Dental, Vision, 401k
  • 10 PTO Days, 5 Paid Sick Leave Days, Paid Holidays
Not Specified
Teradata Infrastructure DBA
✦ New
Salary not disclosed
Plano, TX 7 hours ago

Must have

Teradata platform expertise

• Deep knowledge of Teradata architecture: parsing, BYNET, AMP, vproc, fallback, hashing, PDCR, fallback, and spool management.

• Data distribution and primary index design; collecting statistics and understanding optimizer behavior.

• Experience with recent Teradata versions and releases migration/upgrade planning: TD 16.XX, TD 17.XX and preferably TD 20.XX.

System administration

• Provisioning and managing Teradata nodes and clusters (physical and virtual).

• OS-level skills: Linux administration (SLES/RHEL/CentOS/Oracle Linux) for Teradata on Linux, including kernel tuning, package management, user and permissions management.

• Storage subsystem knowledge: SAN, NAS, Fibre Channel, LUNs, RAID, and how storage impacts Teradata I/O and spool.

Performance tuning and troubleshooting

• SQL query and plan analysis; collecting and interpreting Explain plans.

• Workload management (WLM) and resource allocation: query prioritization, throttling, and KRI/SLAs.

• Monitoring and diagnostics: using Teradata tools and logs to analyze spool, CPU, memory, disk I/O, network, BYNET contention.

Backup, recovery & high availability

• Best practices for backups restore procedures, and disaster recovery (DR) planning and testing.

• Knowledge of fallback, AMP resilience, replication methods and physical vs logical protection.

Security & compliance

• DB and platform-level security: roles, privileges, LDAP/Kerberos integration, encryption (at rest/in transit), auditing and compliance (SOx and Others as applicable).

• Secure configuration and hardening practices.

Networking & infrastructure

• Network architecture for Teradata clusters, VLANs, link aggregation, low-latency requirements, and BYNET tuning.

• Integration with enterprise infrastructure: DNS, NTP, monitoring stacks, and identity providers.

Automation, scripting & tools

• Scripting languages: Bash, Python, Perl for automation, maintenance, and custom monitoring. – one of them

• Configuration management and automation tools: Ansible, Terraform, Chef, or Puppet (as used in the enterprise). – one of them

• Familiarity with Teradata utilities and tools: BTEQ, FastLoad, MultiLoad, TPT (Teradata Parallel Transporter), DBSControl, Viewpoint, Teradata Studio/SQL Assistant. – one of them

Observability & tooling

• Use of monitoring/alerting tools (Viewpoint, Prometheus, Grafana, Splunk, Nagios, etc.) and designing dashboards and alerts. One of them, View point is mandatory

• Capacity planning, trending, and forecasting for CPU, disk, spool, and concurrency.

Soft skills & organizational capabilities

• Incident management and on-call experience

• Leading postmortems, RCA (root-cause analysis), implementing corrective actions.

• Communication and stakeholder management: vendors, management and applications

• Translate technical impacts to business stakeholders; coordinate with DBAs, developers, network/storage teams, and vendors.


Role and Responsibilities

Installs, configures and upgrades Teradata software and related products.

• Backup, restore, migrate Teradata data and objects

• Establish and maintain backup and recovery policies and procedures.

• Manages and monitor system performance. proactively monitor the database systems to ensure secure services with minimum downtime

• Implements and maintains database security.

• Sets up and maintains documentation and standards.

• Supports multiple Teradata Systems including independent marts/ enterprise warehouse.

• Work with the team to ensure that the associated hardware resources allocated to the databases and to ensure high availability and optimum performance.

• Responsible for improvement and maintenance of the databases to include rollout and upgrades.

• Responsible for implementation and release of database changes as submitted by the development team, Working with end customer

• Teradata, customer, datacenter, vendor co-ordinations

• Forecast data, security audits

• User account and access management

• Teradata active system management and customer requests and system allocation

• Backup and recovery

• SOX compliance and audits

• DB support from 3rd party vendors

• Product evaluations

• On call support and major incidents

• Backup restore, frequency and retention

• Disaster recovery

• Create long r

Not Specified
System Test Engineer
✦ New
🏢 Compal
Salary not disclosed

Responsibilities

  • NPI project: Feasibility analysis & evaluation for test-related items (capacity, process, DFT, equipment, test fixtures, automation, etc.)
  • System-level testing (Linux, Quick/Burn-in test, diagnostic tool application, etc.), test fixture development, test plan formulation
  • Establish & optimize NPI and mass production test stations/processes
  • Test SOP documentation & production line staff training
  • Lead troubleshooting, verification & resolution of test issues
  • Assist production/quality departments in test yield improvement
  • Validate & implement test-related ECN/ECR (firmware/hardware) changes
  • Optimize test processes, enhance efficiency & reduce costs


Requirements

Must have:

  • College or above
  • Familiar with server hardware components (CPU, Memory, Hard disk, Motherboard, Power supply, NIC card, RAID card, etc.)
  • Understanding of specialized server testing types: functional, performance (e.g., CPU/Memory/IO load testing), reliability (e.g., long-term operation, stress testing), etc.
  • Proficiency in OS installation, configuration & command operations (Linux, Windows Server, etc.)
  • Familiar with Serverfunctional modules, basic schematics, Linux Shell, UNIX/Python scripting
  • Excellent communication skills for cross-functional collaboration and findings reporting


Nice to have:

  • Familiarity with AI Server with test items and procedures
  • Ability to set up server test environments (hardware deployment, network configuration: Network VLAN setting, routing control, etc.)
  • Strong stress resilience and cross-departmental collaboration skills
Not Specified
Ride Control System Security Engineer - Operational Technology (OT)
Salary not disclosed
GLENDALE, CA 4 days ago

About the Role & Team

Walt Disney Imagineering is the creative force that imagines, designs, and brings to life all Disney theme parks, resorts, attractions, and cruise ships worldwide. Working across a spectrum of disciplines that range from creative and conceptual to scientific and technical, Imagineers blend an innovative mixture of storytelling, art, science, and technology to create immersive experiences, memorable destinations, and innovative entertainment for families around the globe.

Nearly every project at Walt Disney Imagineering includes a first-of-its-kind. Innovation is in our DNA, and Imagineers constantly push the boundaries of technology and invent new goals as well as the solutions to achieve them. As Imagineers, one of our greatest rewards is knowing that the experiences and environments we create inspire others. The diversity of expertise at Imagineering makes us uniquely capable of influencing positive change in our communities and around the world. And knowing that we have helped make a difference is incredibly fulfilling and inspiring for all of us.

Are you an OT or ICS engineer who has an interest and aptitude for network design and cyber security?

As a Ride Control Systems Security Engineer you will work within Walt Disney Imagineering’s Ride Studio on multiple ride attraction projects and are responsible for network architecture and cyber security design and implementation activities on new ride projects for installation in all our parks across the globe.  Join us in a highly collaborative and self-directed atmosphere to lead efforts applying leading edge network technology on Disney rides!

You will report to the Ride Controls Systems Engineering Executive

This is a full time role.

What You Will Do:

  • Lead Operational Technology (OT)/ Industrial Control Systems (ICS) network architecture and cyber security systems development, design, and implementation for automation and embedded control systems on a wide variety of large-scale, highly complex, and innovative ride systems
  • Perform engineering design and analysis for ride system networks, with focus on automation system architecture
  • Design and test cyber security solutions and network architectures for ride systems
  • Design, model, and analyze data network communication systems
  • Research and test new products, technologies, and methodologies and conduct trade-off studies
  • Prepare and propose new cyber security and network architecture concepts and standards
  • Lead standards and policies development for ride control network and cyber security architectures
  • Collaborate with and support project teams on network requirements, implementation, and issues
  • Collaborate with attraction development teams to design and deliver ride networks
  • Develop and analyze OT network performance requirements for high availability real-time system
  • Develop and capture requirements and functional specifications in documents, drawings, and models
  • Develop implementation plans and budgets for ride control network systems
  • Develop and implement mock-ups and prototypes for proof-of concept efforts
  • Develop test requirements and documents and conduct ride network installation/commissioning efforts

Required Qualifications & Skills

  • At least 3 years of experience with design, engineering, installation, and commissioning of highly networked automation, process control, and industrial control systems
  • At least 3 years of experience in network systems design, installation and configuration
  • At least 3 years of experience with Linux and Windows system administration experience
  • Demonstrated experience in network design and analysis approaches to ensure and balance network availability, performance, resiliency and security
  • Knowledge of wired and short-range wireless communication networks used in high availability industrial and embedded applications
  • Solid understanding of communication technologies/protocols: TCP/IP, CAN, Serial, ProfiNET, Ethernet/IP, EtherCAT, 802.11
  • Demonstrated experience in wireless communications for control and monitoring high-availability safety critical systems
  • Demonstrated experience evaluating and remediating network and system vulnerabilities
  • Demonstrated experience with cyber security technologies including firewalls, endpoint security solutions, VPNs, network security monitoring and detection, and security information and event management (SIEM).
  • Solid skills in technical document writing
  • Ability to travel and work both domestically and internationally, for varying durations that could be up to 3 months
  • Ability to handle multiple complex efforts simultaneously, coordinate team efforts, and manage tasks and priorities
  • Ability to maintain knowledge of constantly changing network and cyber security concerns in OT/ICS systems

Preferred Qualifications and Skills

  • Proficient in Rockwell and/or Siemens automation systems architecture and components
  • Experienced in fail-safe and safety-related system design and analysis
  • Experience with multitasking software platforms and design approaches
  • Experience with wired and wireless network design and configuration
  • Experience with firewalls, VPNs, network security monitoring, and vulnerability assessment tools
  • Knowledge of software configuration management/version control tools
  • Cisco, GIAC, CompTIA or other relevant network and cyber security certifications strongly preferred

Education

  • As a minimum a Bachelor of Science Degree in engineering, computer science, or related field from an accredited university required; Electrical Engineering preferred

Additional Information:

  • Disney offers a rewards package to help you live your best life. This includes health and savings benefits, educational opportunities, and special extras that only Disney can provide. Learn more about our benefits and perks at  

#DXmedia


The hiring range for this position in California is $129,300 to $173,300. The base pay actually offered will take into account internal equity and also may vary depending on the candidate’s geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.
permanent
Ride Control System Security Engineer - Operational Technology (OT) (GLENDALE)
✦ New
🏢 Walt Disney Imagineering
Salary not disclosed
GLENDALE, CA 1 day ago

About the Role & Team

Walt Disney Imagineering is the creative force that imagines, designs, and brings to life all Disney theme parks, resorts, attractions, and cruise ships worldwide. Working across a spectrum of disciplines that range from creative and conceptual to scientific and technical, Imagineers blend an innovative mixture of storytelling, art, science, and technology to create immersive experiences, memorable destinations, and innovative entertainment for families around the globe.

Nearly every project at Walt Disney Imagineering includes a first-of-its-kind. Innovation is in our DNA, and Imagineers constantly push the boundaries of technology and invent new goals as well as the solutions to achieve them. As Imagineers, one of our greatest rewards is knowing that the experiences and environments we create inspire others. The diversity of expertise at Imagineering makes us uniquely capable of influencing positive change in our communities and around the world. And knowing that we have helped make a difference is incredibly fulfilling and inspiring for all of us.

Are you an OT or ICS engineer who has an interest and aptitude for network design and cyber security?

As a Ride Control Systems Security Engineer you will work within Walt Disney Imagineering’s Ride Studio on multiple ride attraction projects and are responsible for network architecture and cyber security design and implementation activities on new ride projects for installation in all our parks across the globe.  Join us in a highly collaborative and self-directed atmosphere to lead efforts applying leading edge network technology on Disney rides!

You will report to the Ride Controls Systems Engineering Executive

This is a full time role.

What You Will Do:

  • Lead Operational Technology (OT)/ Industrial Control Systems (ICS) network architecture and cyber security systems development, design, and implementation for automation and embedded control systems on a wide variety of large-scale, highly complex, and innovative ride systems
  • Perform engineering design and analysis for ride system networks, with focus on automation system architecture
  • Design and test cyber security solutions and network architectures for ride systems
  • Design, model, and analyze data network communication systems
  • Research and test new products, technologies, and methodologies and conduct trade-off studies
  • Prepare and propose new cyber security and network architecture concepts and standards
  • Lead standards and policies development for ride control network and cyber security architectures
  • Collaborate with and support project teams on network requirements, implementation, and issues
  • Collaborate with attraction development teams to design and deliver ride networks
  • Develop and analyze OT network performance requirements for high availability real-time system
  • Develop and capture requirements and functional specifications in documents, drawings, and models
  • Develop implementation plans and budgets for ride control network systems
  • Develop and implement mock-ups and prototypes for proof-of concept efforts
  • Develop test requirements and documents and conduct ride network installation/commissioning efforts

Required Qualifications & Skills

  • At least 3 years of experience with design, engineering, installation, and commissioning of highly networked automation, process control, and industrial control systems
  • At least 3 years of experience in network systems design, installation and configuration
  • At least 3 years of experience with Linux and Windows system administration experience
  • Demonstrated experience in network design and analysis approaches to ensure and balance network availability, performance, resiliency and security
  • Knowledge of wired and short-range wireless communication networks used in high availability industrial and embedded applications
  • Solid understanding of communication technologies/protocols: TCP/IP, CAN, Serial, ProfiNET, Ethernet/IP, EtherCAT, 802.11
  • Demonstrated experience in wireless communications for control and monitoring high-availability safety critical systems
  • Demonstrated experience evaluating and remediating network and system vulnerabilities
  • Demonstrated experience with cyber security technologies including firewalls, endpoint security solutions, VPNs, network security monitoring and detection, and security information and event management (SIEM).
  • Solid skills in technical document writing
  • Ability to travel and work both domestically and internationally, for varying durations that could be up to 3 months
  • Ability to handle multiple complex efforts simultaneously, coordinate team efforts, and manage tasks and priorities
  • Ability to maintain knowledge of constantly changing network and cyber security concerns in OT/ICS systems

Preferred Qualifications and Skills

  • Proficient in Rockwell and/or Siemens automation systems architecture and components
  • Experienced in fail-safe and safety-related system design and analysis
  • Experience with multitasking software platforms and design approaches
  • Experience with wired and wireless network design and configuration
  • Experience with firewalls, VPNs, network security monitoring, and vulnerability assessment tools
  • Knowledge of software configuration management/version control tools
  • Cisco, GIAC, CompTIA or other relevant network and cyber security certifications strongly preferred

Education

  • As a minimum a Bachelor of Science Degree in engineering, computer science, or related field from an accredited university required; Electrical Engineering preferred

Additional Information:

  • Disney offers a rewards package to help you live your best life. This includes health and savings benefits, educational opportunities, and special extras that only Disney can provide. Learn more about our benefits and perks at  

#DXmedia


The hiring range for this position in California is $129,300 to $173,300. The base pay actually offered will take into account internal equity and also may vary depending on the candidate’s geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.
temporary
Senior Software Deployment & Customer Operations Engineer
Salary not disclosed
Boston, MA 6 days ago

Senior Software Engineer – Deployment & Reliability (Digital Pathology / Medical Imaging)

A fast-growing technology company operating in the digital pathology and medical imaging space is seeking a Senior Software Engineer to support the deployment, configuration, and long-term reliability of advanced imaging and AI-driven software systems.


This role sits at the intersection of software deployment, infrastructure engineering, and site reliability, ensuring complex software platforms are successfully installed, integrated with customer IT environments, and maintained at high levels of performance and stability.


You will work closely with engineering, customer support, and monitoring teams to ensure a smooth transition from system deployment to ongoing operational support while contributing to improvements that make deployments more scalable and reliable over time.


Key Responsibilities

Deployment & Configuration

  • Lead end-to-end deployments of imaging, AI, and data management software systems at customer environments
  • Configure and integrate servers, clusters, and storage systems within hospital or laboratory IT infrastructures
  • Work with networking, authentication, storage, and security configurations to ensure successful installations
  • Collaborate with field engineering teams during system installation and commissioning
  • Develop standardized deployment playbooks, documentation, and validation checklists

System Reliability & Upgrades

  • Manage software version rollouts, upgrades, and patching across deployed customer environments
  • Work with monitoring and observability teams to track system performance and health
  • Troubleshoot complex issues across multi-component systems including imaging software, AI inference pipelines, and storage layers
  • Improve automation around upgrades, rollbacks, and maintenance processes

Engineering Collaboration & Continuous Improvement

  • Identify recurring deployment or performance challenges and work with R&D teams to design long-term solutions
  • Provide structured feedback from field deployments to improve product architecture and deployment workflows
  • Validate new deployment tools, frameworks, and configuration approaches prior to wider rollout
  • Contribute to improving the scalability and resilience of the overall platform

Customer IT & Cross-Functional Collaboration

  • Serve as a technical liaison with customer IT teams regarding networking, infrastructure, security, and data access
  • Ensure deployments comply with institutional IT policies and healthcare regulatory requirements
  • Collaborate closely with support and monitoring teams to align escalation processes and root cause investigations
  • Participate in post-deployment reviews to improve operational processes and reliability

Documentation & Knowledge Sharing

  • Maintain detailed installation and configuration documentation
  • Develop deployment guides, troubleshooting documentation, and internal knowledge resources
  • Support and mentor field teams on standardized deployment and configuration practices


Requirements

  • Bachelor’s or Master’s degree in Computer Science, Computer Engineering, or related discipline
  • 5+ years of experience in software deployment, DevOps, infrastructure engineering, or systems engineering
  • Strong Linux (Ubuntu) administration and scripting skills
  • Experience with containerization and orchestration technologies (Docker, Kubernetes)
  • Experience with database technologies such as PostgreSQL or MongoDB
  • Familiarity with web service configuration (Nginx or Apache)
  • Solid understanding of networking concepts including VPNs, firewalls, and authentication systems
  • Ability to troubleshoot complex distributed systems across software, infrastructure, and data layers
  • Strong communication and collaboration skills when working with cross-functional teams and customer IT stakeholders


Preferred Experience

  • Exposure to medical imaging systems, digital pathology, or healthcare technology environments
  • Familiarity with DICOM or PACS systems
  • Experience deploying or supporting AI/ML models in production environments
  • Experience with observability and monitoring tools (Prometheus, Grafana, ELK)
  • Knowledge of regulated environments and healthcare compliance frameworks (HIPAA, GDPR, IVDR)
  • Experience supporting hardware and software integrated systems


Why This Role

This position offers the opportunity to work on advanced digital pathology and imaging technologies that support clinical diagnostics and research globally. The role combines hands-on technical deployment with the chance to influence how complex systems are designed, automated, and scaled across a growing global customer base.

Not Specified
Datacenter Technician
✦ New
🏢 TECEZE
Salary not disclosed
Macungie, PA 1 day ago

Title: Data Center Technician

Location : Macungie, Pennsylvania, United States

Contract : 1 year with Extension


Job Description:


We are looking for a Level 1 Data Center Technician to support day-to-day operations in the data center. The candidate will assist with basic technical tasks, monitor systems, and ensure the smooth functioning of data center equipment.

Key Responsibilities:

  • Monitor data center systems, servers, and network devices.
  • Perform basic hardware installation, replacement, and troubleshooting.
  • Rack and stack servers, switches, and other equipment.
  • Support cable management and labeling in the data center.
  • Monitor alerts and escalate issues to Level 2 or senior engineers when required.
  • Perform routine checks on power, cooling, and environmental systems.
  • Maintain documentation and update asset inventory.
  • Assist with system backups and basic maintenance tasks.
  • Follow data center security and safety procedures.

Required Skills:

  • Basic knowledge of servers, networking, and hardware components.
  • Understanding of data center operations and infrastructure.
  • Familiarity with operating systems like Windows or Linux (basic level).
  • Ability to troubleshoot hardware issues.
  • Good communication and documentation skills.

Qualifications:

  • Diploma or Bachelor’s degree in IT, Computer Science, or a related field.
  • 0–2 years of experience in IT support or data center environment.
  • Basic knowledge of networking and hardware support.

Preferred Skills:

  • Experience with server hardware installation.
  • Knowledge of cable management and rack installation.
  • Familiarity with ticketing systems.
Not Specified
IT Associate
✦ New
🏢 Gotham
Salary not disclosed
New York, NY 1 day ago

About Us

“Good design elevates everything.” — Joanne Wilson, founder of Gotham

Gotham, the world's first cannabis concept store, is a pioneering brand and retail experience that embodies the vibrant spirit of New York City. Founded, owned, and operated by female entrepreneur and philanthropist Joanne Wilson, Gotham transcends the traditional dispensary by fusing art, design, fashion, and culture with New York State’s finest cannabis.

The place "where culture meets cannabis," Gotham celebrates creativity, inclusion, sophistication, and urban edge, becoming a cultural touchstone in New York's evolving cannabis landscape. Gotham debuted its flagship location on Bowery and 3rd Street in the East Village in 2023 and has since expanded statewide, opening a second location in Hudson, NY, and a third in Williamsburg at The Refinery at Domino. A fourth Gotham location has just opened at Grand Central Station!

At Gotham, we're not just selling products; we're crafting an elevated lifestyle experience that resonates with the discerning New Yorker. Join us in shaping the future of cannabis culture in the world’s greatest city—and beyond.


Job Description

Gotham is seeking a curious, collaborative, and communicative IT Associate to lead and support the organization’s technology infrastructure across all locations. This role is responsible for maintaining and optimizing hardware, software, and network systems while ensuring seamless technology operations for both retail stores and office teams.

The IT Associate will play a key role in managing day-to-day technical operations while also identifying opportunities to improve systems, implement new technologies, and support cross-departmental initiatives. This role requires strong problem-solving abilities, excellent communication skills, and the ability to collaborate with teams across the organization. Experience with emerging technologies such as AI tools and e-commerce platforms like Shopify will help support Gotham’s continued growth and innovation.


Expectations, Duties, and Responsibilities

  • Manage and maintain Gotham’s IT infrastructure across all retail and office locations.
  • Provide technical leadership and hands-on support for hardware, software, and network systems.
  • Oversee installation, configuration, and maintenance of computers, devices, and technology systems.
  • Troubleshoot and resolve technical issues related to desktops, laptops, printers, tablets, and other devices.
  • Monitor and maintain IT systems to ensure reliability, security, and optimal performance.
  • Manage device management systems and maintain inventory of company technology assets.
  • Oversee onboarding and offboarding processes including device provisioning and account management.
  • Administer company collaboration platforms including Slack, user permissions, channels, and integrations.
  • Manage Google Workspace services including Google OAuth, Google Drive, and related tools.
  • Install, configure, and manage company software while ensuring licenses remain compliant and systems remain secure.
  • Maintain and support Shopify backend systems and integrations as needed.
  • Identify and implement AI tools and automation opportunities to improve operational efficiency and workflows.
  • Establish and maintain documentation for IT systems, processes, and protocols to ensure knowledge sharing and operational continuity.
  • Collaborate cross-functionally with teams across the organization on technology initiatives and operational improvements.
  • Provide IT support and infrastructure setup for new store openings and expansion initiatives.
  • Travel to store locations as needed to support technology operations.


Skills & Qualifications

  • Bachelor’s degree in Information Technology, Computer Science, or a related field, or equivalent experience.
  • Strong experience managing and maintaining IT systems in a multi-location environment.
  • Familiarity with operating systems including Windows, macOS, and Linux.
  • Experience with device management systems and IT asset tracking.
  • Familiarity with Google Workspace administration.
  • Experience administering collaboration tools such as Slack.
  • Knowledge of Shopify backend systems or e-commerce platform administration.
  • Interest in or experience implementing AI tools or automation technologies.
  • Strong troubleshooting and analytical problem-solving skills.
  • Excellent communication and interpersonal skills with the ability to collaborate across departments.
  • Ability to prioritize and manage multiple projects in a fast-paced environment.
  • Willingness to travel to retail locations (Hudson, Williamsburg, Bowery, etc.) as needed.


Preferred Qualifications

  • Experience in the cannabis industry.
  • Experience supporting Shopify store operations, integrations, or apps.
  • Experience evaluating and implementing emerging technology solutions.
  • Experience supporting retail or multi-location environments.


Physical Requirements

  • Ability to sit or stand for extended periods while working at a computer.
  • Ability to lift and move equipment up to 25 pounds.
  • Ability to travel between store and office locations as needed.
  • Ability to perform hands-on technical tasks such as installing hardware, cabling, and device setup.
Not Specified
Server Engineer
✦ New
Salary not disclosed
Brooklyn, NY 1 day ago

HumanEdge is seeking a skilled Server Engineer to support a healthcare client. This role is responsible for the overall management and support of the server environment, including virtual servers, ensuring stability, performance, and security across the platform.


Key responsibilities include building and maintaining servers to established standards, monitoring performance, capacity planning, vulnerability management, disaster recovery support, and driving continuous improvements within the infrastructure. The Server Engineer will also contribute to long-term strategic planning for the server environment.


The ideal candidate will bring strong technical expertise, excellent problem-solving abilities, and the interpersonal skills needed to collaborate effectively while managing multiple priorities.

ESSENTIAL JOB FUNCTIONS

  • Provide hands-on deployment of server-based Hospital IT
  • solutions.
  • Perform in-factory and on-site racking and cabling, software
  • installation, systems configuration, systems verification, etc.
  • Install, configure, and tune Linux software applications and software-
  • defined solutions.
  • Test and troubleshoot hardware, software, and network issues.
  • Participate in Hospital solutions development as it relates
  • to implementation and deployment of server-based systems.
  • Participate in the development and delivery of documentation and
  • training for Hospital technical system solutions.
  • Participate in growing Hospital technical expertise through
  • peer education, informal mentoring, and other means.
  • Ownership of the Windows Server asset inventory throughout Maimonides
  • Health infrastructure on-prem or hosted.
  • Oversee the installation, configuration, and maintenance of Windows
  • server-based virtual machines and stand-alone servers.
  • Troubleshoot and assist in the repair of Active Directory, Windows
  • Servers, Cluster Services, DNS, Backup, and other operational systems
  • as needed.
  • Analyze Windows server environments for performance and capacity
  • planning.
  • Recommend improvements to existing server deployments to increase
  • efficiency and end-user satisfaction.
  • Document strategies, designs, policies, procedures, and status using
  • clear, consistent, and concise language.
  • Ability to be on-call for assigned rotation.
  • Working knowledge of network devices (switches, routers, firewalls) is a plus.


BASIC QUALIFICATIONS

  • 5+ years’ experience supporting high-traffic mission-critical systems
  • running on Windows Server operating systems.
  • Working fluency with ITIL framework and processes, certifications a
  • plus.
  • High proficiency with the configuration and administration of
  • supporting Windows system components (Domain Controllers, DFS, DHCP,
  • DNS, WINS).
  • Practiced skills on virtualized platforms (such as VMWare and Hyper-V)
  • and Windows Clustering.
  • Senior-level knowledge of Windows Active Directory domain, domain
  • integration, and interaction with the network, Group Policies, Active
  • Directory Trusts, Anti-Virus applications, etc.
  • Proven track record of achieving results working through outsourced
  • vendor partners.
  • Working knowledge of Windows Automation tools, practices, and
  • techniques.
  • Proven troubleshooting skills with the ability to independently research
  • and resolve problems.
  • Demonstrated track record of implementing automation and alerting.
  • Ability to perform proactively and effectively in a fast-paced
  • environment.
  • Ability to maintain high quality of work while supporting multiple
  • mission-critical projects.
  • Working knowledge of network devices (switches, routers, firewalls) is
  • a plus.
  • Working knowledge of storage devices (SAN, NAS, DAS) is a plus.
  • Excellent interpersonal and communication skills (both oral and
  • written) with the ability to clearly communicate complex messages to a
  • variety of audiences.
  • Proven competency to effectively interact at all levels across the
  • organization, working to build and maintain successful relationships
  • across all departments.
  • Proven consultative, conflict resolution, negotiation and facilitation
  • skills to gain consensus and ensure delivery of initiatives.
  • Self-starter with a strong work ethic, who sets high standards for
  • self and others, and demonstrates enthusiasm for the mission of the
  • team.
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