Virtual Desktop Streamer Setup Jobs in Usa
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Seeking an experienced Setup Cold Heading Technician to support production within a high-volume metal forming environment. This role focuses on performing machine setups, tooling changes, and process adjustments on cold heading equipment to ensure parts are produced efficiently and meet quality standards.
The technician will play a key role in maintaining production flow by preparing machines for new jobs, resolving equipment issues, and ensuring finished components meet engineering specifications. This position requires hands-on experience with cold heading equipment, strong mechanical troubleshooting ability, and a commitment to safety and continuous improvement.
Responsibilities
- Perform complete machine setups and changeovers on multi-die cold heading equipment.
- Install, align, and adjust tooling including dies, punches, knockouts, and cutoff components.
- Configure feed systems, timing mechanisms, and forming stations for optimal production.
- Conduct first-piece inspections and verify part quality prior to full production runs.
- Interpret blueprints, job instructions, and technical drawings to ensure proper machine configuration.
- Monitor production output and make process adjustments to maintain dimensional accuracy and quality standards.
- Troubleshoot machine issues such as misfeeds, alignment problems, tooling failures, and dimensional variation.
- Inspect tooling for wear or damage and coordinate repairs or replacements when necessary.
- Use precision measuring instruments including micrometers, calipers, gauges, and optical measuring tools.
- Record setup parameters, inspection data, and production information as required.
- Follow established quality standards and manufacturing procedures.
- Maintain a clean, organized, and safe work environment while following all company safety policies.
- Perform lockout/tagout procedures when conducting setups or machine maintenance.
- Support process improvements aimed at reducing scrap, improving efficiency, and increasing production reliability.
- Communicate effectively with production, quality, and tooling teams to resolve manufacturing challenges.
Qualifications
- High school diploma or GED required.
- 2–5 years of experience working with cold heading equipment or similar metal forming machinery.
- Experience performing machine setups and tooling changes in a manufacturing environment.
- Familiarity with multi-die cold heading machines (National, Sacma, Hatebur, or similar equipment).
- Ability to read and interpret engineering drawings, blueprints, and technical documentation.
- Proficiency using precision measuring instruments such as micrometers, calipers, and thread gauges.
- Strong mechanical troubleshooting and problem-solving abilities.
- Basic computer skills and familiarity with ERP systems and Microsoft Office tools.
- Ability to follow written and verbal instructions and communicate effectively with team members and auditors.
- Strong attention to detail with a focus on product quality and safety.
- Ability to work independently while maintaining productivity and accuracy.
What We Offer:
Competitive hourly compensation + OT
medical, dental, vision insurance
401k plan
PTO + holidays
Relocation support for candidates moving to Minnesota
OGS Machining is a CNC Job Shop that is currently looking for a full-time CNC Mill Setup/Operator position. Standard shop hours are (4) ten-hour days Mon-Thurs. 6:00am 4:30pm, with occasional overtime on Fridays as needed.
OGS Machining is a medium-volume, production job shop whose average machining order is 100 - 500 pcs. 75% of our jobs are made from bar stock with the remaining 25% are machining castings or billet. All parts can easily be held in your hand, no cranes or material handling equipment are necessary. The majority of our CNC turning equipment is less than 4 years old, and state-of-the-art.
Job Summary
Responsible for set-up, occasional program editing (at the controls) and operation of vertical mills for production.
Essential Functions
- Setup mills for production machining.
- Prove out and inspect first piece for each setup.
- Troubleshoot, edit, and optimize existing programs to ensure efficient overall production (most of our programming is done at the control via G-code).
- Document new program changes and processes to ensure setups can be duplicated and overall production time is optimized.
- Oversee the quality of parts produced in the machining cell.
- To be proactively aware of work load and plan tooling requirements for future jobs ensuring minimum downtime
- To make most efficient use of machinery and equipment, including the use of proper feeds and speeds, cutter compensation and modern programming strategies.
- Inspect and deburr parts to ensure they meet blueprint specifications using proper measuring instruments. Take ownership of the quality of parts you produce.
- Help produce jigs and fixtures that improve productivity
- Use skill and caution to prevent damage to machinery and equipment (crashes, etc)
- Perform basic preventative maintenance on machinery, and keep your work area clean and tidy.
- Follow all safety policies and procedures.
- Perform other duties as assigned.
Skills and Requirements
- At least 2 years experience of working unaided on setting up and operating CNC mills In a job shop environment.
- Must have a good understanding of CNC programming structure, tooling theory, and speeds / feeds for various materials.
- Previous experience with Fanuc controls preferred.
- Any manual programming or program editing experience is a plus.
- Previous experience with Makino horizontal mills is helpful (but not required)
- Must be able to identify critical blueprint dimensions and how to inspect/ check these critical dimensions. Strong GD&T skills a plus.
- Possession of own measuring tools / gages is a plus our QC department can provide gages as needed, and will calibrate any/all personal gages owned by the employee.
- Ability to work on a wide variety of complex parts from drawings.
- Ability to change and adapt work behaviors based on a constantly changing production schedule.
- Must be dependable and detailed oriented.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time.
OGS Machining is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. No Third Party Calls Please.
PI383c9834
CNC Manufacturing Engineer
- Programming & Setup (East Peoria, IL)
*Location:
* 1360 Spring Bay Rd, East Peoria, IL 61611
*Employment Type:
* Full-Time
*Salary:
* $70,000-$85,000/year (based on experience)
*Benefits:
* Health Insurance, 401(k) Match, Overtime Opportunities, Tool Allowance About Us River City Machine, LLC is a
*growing, high-precision CNC machine shop
* specializing in engine components for automotive and industrial markets.
Our facility includes
*5-axis machining centers, 9-axis mill-turn machines, and a Landis/Fives CNC Camshaft Grinder
*.
We are a division of
*RCD Performance, LLC — a leader in performance aftermarket products for the diesel industry
*.
Unlike most machine shops, we
*design, test, and market our products directly to consumers
*, which gives us
*immediate feedback for design improvements
* and allows our engineers to see the real-world impact of their work.
We are currently investing
*$5 million in a new, fully air-conditioned facility
*, making this the perfect time to join our team and grow with us.
The Opportunity We are looking for a
*CNC Manufacturing Engineer
* with strong
*CNC programming and setup skills
*.
In this role, you'll be the bridge between design and production — programming our advanced machines, designing fixturing, and ensuring smooth handoff to operators.
If you're passionate about
*precision machining, process improvement, and contributing to products that real customers use and love
*, this is your chance to work with cutting-edge technology and make a real impact.
What You'll Do
* Program and optimize CNC operations for
*5-axis, 9-axis, and grinding equipment
* using CAM software (Mastercam, Siemens NX).
* Interpret blueprints and apply
*GD&T
* to achieve accuracy within tight tolerances.
* Design and implement
*fixturing solutions
* for complex engine parts.
* Set up CNC machines, configure
*Fanuc controls
*, and verify tool paths.
* Partner with operators to troubleshoot and ensure seamless production runs.
* Continuously improve machining processes to
*reduce cycle times
* and boost productivity.
* Maintain setup sheets, programming documentation, and repeatable processes.
* Collaborate with design teams to integrate
*direct customer feedback
* into new products.
What We're Looking For
* Bachelor's degree in
*Manufacturing/Mechanical Engineering
* OR equivalent hands-on experience.
* *3+ years of CNC programming & setup
* in a production environment.
* Strong experience with
*Fanuc controls
* and
*multi-axis machining
*.
* Proficiency with CAM software (Mastercam, Siemens NX, Fusion 360) and CAD (SolidWorks, AutoCAD).
* Ability to design and implement
*custom fixturing
*.
* Strong problem-solving, attention to detail, and teamwork skills.
* Experience with
*camshaft grinding equipment
* is a plus.
Why Join Us?
* Work with a
*parent company (RCD Performance, LLC)
* that is a
*recognized leader in diesel aftermarket performance products
*.
* Be part of a team that
*designs, tests, and sells directly to consumers
* — and see your work make an immediate difference.
* *$5 million expansion
* and state-of-the-art, air-conditioned facility.
* Hands-on experience with
*cutting-edge CNC technology
*.
* Competitive pay, overtime opportunities, and a
*tool allowance
*.
* Career growth potential in a company that values innovation and expertise.
* Join a growing team in
*East Peoria's thriving manufacturing hub
*.
How to Apply Apply through Indeed with your resume and a brief cover letter describing your
*CNC programming experience
*.
Highlight any projects with
*5-axis, 9-axis, or camshaft grinding equipment
*.
River City Machine, LLC is an Equal Opportunity Employer.
All qualified applicants will be considered without regard to race, color, religion, sex, national origin, age, disability, or veteran status.
Job Type: Full-time Pay: $70,000.00
- $85,000.00 per year Benefits:
* 401(k)
* 401(k) matching
* Employee discount
* Health insurance
* Paid time off
* Relocation assistance
* Retirement plan Ability to Commute:
* East Peoria, IL 61611 (Required) Ability to Relocate:
* East Peoria, IL 61611: Relocate before starting work (Required) Work Location: In person
The candidate will also need to facilitate customer resolution for calls and engage their supervisors and managers to ensure operational consistency across all shifts within the IT Support Center.
Desktop Support Engineer provides Break Fix, fault diagnosis and resolution.
Providing fault analysis to customer’s various core operating systems and platforms, as well be able to provide support and apply desktop fault resolution for the approved application suite.
Ideal candidate should have relevant 3-5 years’ experience in Windows Desktop support.
a) Provide first/second level contact and problem resolution for customer issues.
b) Work with Third Party Vendors to remediate complex AV issues as needed.
c) Provide timely communication on issue status and resolution.
d) Maintain ticket updates for all reported incidents.
e) Install, upgrade, support and troubleshoot XP, Windows 7, Windows 8.1, Windows 10 and Microsoft Office 2010, Cisco Jabber, another authorized desktop application.
f) Should have basic knowledge of Mac operating system, to support Apple pc users.
g) Install, upgrade, support and troubleshoot for printers, computer hardware.
h) Performs general preventative maintenance tasks on computers, laptops, printers.
i) Performs remedial repairs on Desktops, laptops, printers and any other authorized peripheral equipment.
j) Use diagnostic tools to troubleshoot problems associated with network connectivity, and workstation hardware/software.
k) Broad experience of IT with basic understanding of Networks, Servers, Audio/Visual, Smart Devices and Telecoms.
l) This position requires the ability to work in a project-based environment requiring flexibility and teamwork.
Performs other duties as assigned.
Candidate Required Minimum Qualifications and Skills a) Bachelor’s Degree or equivalent in Computer Science or related field.
b) CompTIA A+, Microsoft Certified Professional (MCP) or better.
c) Minimum of 18 months years of IT experience.
d) Windows 7-10, Microsoft Active Directory, utilization of GPOs, MS Office 365, PC hardware installation and troubleshooting, Enterprise anti-virus solutions, Helpdesk ticketing systems.
e) Mobile device management including IOS and Android devices, Enterprise encryption solutions, Windows PC/laptop management via Active Directory.
f) Proven analytical, troubleshooting and problem-solving skills.
g) Proven ability to multi-task, effectively determine priorities and meet SLA’s.
h) Excellent communication relationship-building and internal customer service skills.
i) Adaptable and flexible in a fast-changing industry and work environment.
j) Willing to work off-hours and weekends when required for projects or emergency support.
The candidate will also need to facilitate customer resolution for calls and engage their supervisors and managers to ensure operational consistency across all shifts within the IT Support Centre.
Desktop Support Engineer provides Break Fix, fault diagnosis and resolution.
Providing fault analysis to customer’s various core operating systems and platforms, as well be able to provide support and apply desktop fault resolution for the approved application suite.
Ideal candidate should have relevant 3-5 years’ experience in Windows Desktop support.
Provide first/second level contact and problem resolution for customer issues.
b)Work with Third Party Vendors to remediate complex AV issues as needed.
c)Provide timely communication on issue status and resolution.
d)Maintain ticket updates for all reported incidents.
Install, upgrade, support and troubleshoot XP, Windows 7, Windows 8.1, Windows 10 and Microsoft Office 2010, Cisco Jabber, another authorized desktop application.
Should have basic knowledge of Mac operating system, to support Apple pc users.
Install, upgrade, support and troubleshoot for printers, computer hardware.
Performs general preventative maintenance tasks on computers, laptops, printers.
Performs remedial repairs on Desktops, laptops, printers and any other authorized peripheral equipment.
Use diagnostic tools to troubleshoot problems associated with network connectivity, and workstation hardware/software.
Broad experience of IT with basic understanding of Networks, Servers, Audio/Visual, Smart Devices and Telecoms.
This position requires the ability to work in a project-based environment requiring flexibility and teamwork.
Performs other duties as assigned.
The Analyst, Desktop Support is responsible for the maintenance, installation, repairs and overall support of desktops, laptops, tablets, mobile devices and IoT medical devices to support critical healthcare operations across The Guthrie Clinic (TGC). The Analyst documents, upgrades and/or replaces hardware and software as required. This position will work together with the Help Desk and Network Operations Center (NOC) staff as appropriate to determine and resolve problems.
Experience:
1. Preferred one to three (1 to 3) years of experience on a desktop support services team; healthcare experience preferred.
2. Proficiency in operating systems (e.g., Windows, macOS, iOS, Android)
3. Experience specifying, troubleshooting, and maintaining Microsoft compatible end‐user computing platforms and peripherals running Microsoft Windows Operation Systems including Windows 10 and Windows 11.
4. Experience migration operating system versions and updating desktop images.
5. Knowledge in Microsoft O365, Patch Management, anti-virus and inventory management tools.
6. Excellent knowledge of computers and peripherals.
7. Working knowledge of configuring and troubleshooting iOS and Android-based mobile devices.
8. Strong customer service orientation, good written and oral communication skills, self-motivated and directed.
9. Working knowledge of managing tickets, follow-up actions and close issues.
10. Ability to work in a fast-paced environment, manage user expectations and potential risks.
11. Experience with patch management software.
12. Basic understanding of LAN/WAN network infrastructure technologies.
13. Basic understanding of security technologies including firewalls and antivirus.
14. Experience with ITSM functionalities such as change control, CMDB and ticketing systems.
15. Basic understanding of healthcare information systems (e.g., Epic, Cerner), cybersecurity and clinical operations.
16. Experience with resolving multiple issues simultaneously.
Education:
1. Bachelor’s degree in Information Technology, Computer Science, Healthcare Administration or related field strongly desired or an equivalent combination of education and experience.
Licenses/Certifications:
1. Preferred certifications include CompTIA A+.
Essential Functions:
- Responsible for installation and maintenance of desktop, laptops, tablets, mobile devices, printers and peripheral hardware.
- Perform preventative maintenance on hardware.
- Test and plan the deployment of new operating system releases, vendor patches and commercial software releases.
- Develop and document standardized user processes and procedures; “how-to” documentation.
- Provides proactive and advanced troubleshooting and analysis.
- Understands and accounts for interactions between technologies and applications.
- Responsible for maintaining ticket status and resolution information in ticketing system.
- Accountable for meeting established performance metrics which will be used in performance evaluations.
- Participates in on-call support rotation as specified by management.
- Willingness to travel between sites in the TGC Pennsylvania/New York regional footprint (Sayre, Towanda, Troy, Corning, Cortland, Binghamton, etc.)
- Promotes the use of TGC’s PMO methodology and standards to manage IT initiatives.
- Demonstrate commitment to customer service by providing responsive and effective support, developing solid working relationships with customers and IT colleagues, and delivering high quality, value-added services that exceed customer expectations.
- Demonstrates a commitment to excellence in Customer Service with all internal and external customers of TGC.
- Performs related duties as assigned and unrelated duties as requested.
Other Duties:
- Other duties as assigned
Pay range: min $27.42/hr max $42.78/hr
This role will collaborate with cross-functional teams to improve the online ordering platform, enhance customer experience, and drive measurable business outcomes.
The ideal candidate is highly organized, analytical, and comfortable working within Agile environments , managing product requirements, and translating business needs into actionable development tasks.
Key Responsibilities for a Digital Marketing Specialist Gather and document product requirements and translate them into Jira capabilities, epics, and user stories .
Support the Digital Product Manager in leading cross-functional teams responsible for delivering eCommerce initiatives.
Collaborate with UX designers and researchers to develop customer-centric digital experiences that drive engagement, conversion, and sales.
Analyze customer data and performance metrics to optimize the online experience.
Coordinate with internal teams including business analysts, developers, QA, marketing, and operations to execute digital strategies.
Balance competing priorities and drive solutions that improve customer experience and business outcomes.
Provide updates on project progress, product roadmap, and team performance.
Deliver performance reports and insights on key business KPIs to leadership and stakeholders.
Required Qualifications for a Digital Marketing Specialist Bachelor’s Degree preferred 3 – 5 years of experience in an eCommerce Product Owner or Digital Product role preferred Experience working within Agile methodology environments Strong analytical and problem-solving skills Excellent written and verbal communication skills Ability to manage multiple projects and priorities simultaneously Strong collaboration skills with cross-functional teams Preferred Qualifications for a Digital Marketing Specialist Experience supporting digital transformation initiatives Experience working with software development teams Familiarity with digital product lifecycle and eCommerce platforms Work Schedule for a Digital Marketing Specialist Monday – Friday | 8:00 AM – 5:00 PM EST Hybrid schedule available for candidates within 50 miles of Dublin, OH (in-office Monday and Wednesday) Remote work option available Benefits for a Digital Marketing Specialist Benefits available to full-time employees after 90 days of employment 401(k) with company match after 1 year of service If you are passionate about digital experiences, eCommerce strategy, and data-driven decision making , we encourage you to apply and join a collaborative team focused on delivering innovative digital solutions.
*
Join the Pacsun Community
Co-created in Los Angeles, Pacsun inspires the next generation of youth, building community at the intersection of fashion, music, art and sport. Pacsun is a leading lifestyle brand offering an exclusive collection of the most relevant brands and styles such as adidas, Brandy Melville, Essentials Fear of God, our own brands, and many more.
Our Pacsun community believes in and understands the importance of using our voice, platform, and resources to inspire and bring about positive development. Through our PacCares program, we are committed to our responsibility in using our platform to drive change and take action on the issues important to our community. Join the Pacsun Community.
Learn more here: LinkedIn- Our Community
About the Job:
The Director, Digital Growth Marketing is responsible for the development and management of the company’s digital growth marketing strategy. This role is responsible for managing the in-house paid media team and leading key activities, including but not limited to paid search, paid social, affiliate, display, marketplace advertising, SEO, and custom activations. This person will collaborate with cross functional teams including CRM, Brand Marketing, Merchandising, Buying, Planning, Legal and IT. Primary focus is to drive customer acquisition and retention, build revenue profitably online, manage a strict budget and continually improve return on ad spend.
A day in the life, what you’ll be doing:
- Develops and executes paid marketing strategy across all digital media channels from concept to launch. Leads internal paid media team, handling tactical execution of media allocation and optimization.
- Leads and manages all aspects of digital media, including SEO/SEM, affiliate, display re-targeting and acquisition, paid social and custom activations with media partners and platforms.
- Manages and develops digital media team; sets and maintains clear, specific, measurable, actionable, reasonable and time-related goals for functional group and individual team members.
- Partners with cross functional leaders to optimize digital marketing effectiveness and support cross channel sales, including Merchandising/Buying, Planning, Brand Marketing, Creative, and other functions.
- Identifies and launches new digital marketing initiatives to better acquire and retain customers
- Develops digital marketing roadmap including existing channel optimization and development of new, aligning with approved budget and key merchandising and marketing moments.
- Develops and maintains relationships with key platform partners including, but not limited to, Google/YouTube, Meta, TikTok, Pinterest, and Snapchat.
- Builds and maintains digital media budget aligned with overall business objectives and reports on actual, budgeted and forecasted projections in both spend, demand and return on ad spend on regular weekly, monthly, quarterly and annual basis
- Provides reporting on effectiveness of all digital media channels including but not limited to qualitative and quantitative channel performance holistically and down to the campaign/publisher level, channel impacts to customer acquisition costs and customer lifetime value and associated benchmarks to measure competitive advantages.
- Maintains and leverages analytics systems in collaboration with cross functional partners including sophisticated attribution modeling to gain better insights into effectiveness of digital marketing.
- Leads effort for landing page optimization, personalization and other forms of a/b and multivariate tests associated with digital media focused on improving click through and conversion rates.
- Evaluates all associated digital marketing partners, vendors and publishers for effectiveness and contribution to business and digital marketing efforts.
What it takes to Join:
- Bachelor’s Degree preferred, ideally in Marketing, Business, or Retail
- 5-7 years’ experience in digital marketing and marketing analytics
- 5+ years within a retail environment; Apparel and Omni channel experience a plus
- Must be financially savvy and skilled in reporting on all KPIs, marketing performance, user behavior, shopping flows, channels, marketing tests and uncovering insights which provide a better understanding our customer in order to improve traffic, conversion and financial results.
- Must be hands-on, analytical, and highly collaborative leader capable of delivering results in a fast-paced environment.
- Excellent interpersonal skills and the ability to build effective internal and external relationships, and influence change
- Excellent written and verbal communication skills
- Strong business, data analysis and interpretation skills
- Excellent collaboration skills; experience managing digital marketing in a highly-matrixed, multi-channel retailer a strong plus
- Strong Microsoft Office skills, especially Excel, PowerPoint, and Word
- Self-starter able to solve medium to complex problems
Developing the Community/ Leadership Qualities:
- Operate with the highest level of conduct, integrity, and confidentiality; setting the example for leaders and associates.
- Develop and nurture strong cross functional partnerships; driving business results and inspiring a culture of transparency, collaboration, and accountability.
- Serve as a Pacsun advocate in the industry and marketplace.
- Recruit, identify, develop, and retain talent that delivers performance excellence.
- As a manager, serve as a leader of company culture, norms, and conduct.
- Ability to balance a strong management presence with a high level of approachability, encouraging and eliciting associate feedback and interaction.
Salary Range: $157,411 - $183,000
Pac Perks:
- Dog friendly office environment
- On-site Cafe
- On-site Gym
- $1,000 referral incentive program
- Generous associate discount of 30-50% off merchandise online and in-stores
- Competitive long term and short-term incentive program
- Immediate 100% vested 401K contributions and employer match
- Calm Premium access for all employees
- Employee perks throughout the year
Physical Requirements:
The physical demands described here are representative of those that are required by an associate to successfully perform the essential functions of this job.
- While performing the duties of this job, the associate is regularly required to talk or hear. The associate is frequently required to sit; stand; walk; use hands to finger, handle or feel; as well as reach with hands and arms.
- Specific vision abilities required by this job include close vision, distance vision, depth perception and ability to adjust focus.
- Ability to work in open environment with fluctuating temperatures and standard lighting.
- Ability to work on computer and mobile phone for multiple hours; with frequent interruptions.
- Required to travel in elevator or stairwells to attend meetings and engage with associates on multiple floors throughout building.
- Hotel, Airplane, and Car Travel may be required.
Position Type/Expected Hours of Work:
This is a full-time position. As a National Retailer, occasional evening and/or weekend work may be required during periods of high volume. This role operates in a professional office environment and routinely uses standard office equipment.
Other Considerations:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the associate for this job. Duties, responsibilities and activities may change at any time with or without notice. Reasonable accommodations may be made to qualified individuals with disabilities to enable them to perform the essential functions of the role.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.
Role: Engagement Manager– Digital Health Experience
Location: Remote (U.S.)
Duration: 6-Month Contract
Working Time Zone: PST (Pacific Time Zone)
Position Overview
We are seeking a Engagement Manager– Digital Health Experience to lead the deployment, adoption, and engagement optimization of mobile digital health applications within the U.S. healthcare ecosystem. This role requires a hands-on professional with strong experience in launching digital health platforms, managing deployments, and driving sustained patient engagement through data-driven engagement strategies.
The ideal candidate will have experience deploying consumer-facing healthcare applications used by patients across providers and payer organizations, while leveraging engagement tools and analytics platforms to improve patient adoption, retention, and usage metrics such as DAU/MAU.
This role will work closely with product, engineering, digital marketing, and care management teams to ensure successful rollout of mobile applications and to design engagement loops that increase patient participation and long-term platform usage.
Key Responsibilities
- Lead deployment and rollout of mobile digital health applications across healthcare provider or payer environments.
- Manage end-to-end implementation and project management of digital health platforms, ensuring successful launches and smooth adoption by patient populations.
- Design and implement patient engagement strategies and engagement loops to drive consistent application usage and retention.
- Utilize engagement platforms such as , Intercom, Mixpanel, or similar tools to design communication workflows, patient messaging, and engagement campaigns.
- Monitor and optimize digital engagement metrics, including DAU, MAU, retention rates, and user engagement trends.
- Analyze user behavior data and analytics to improve patient onboarding, engagement journeys, and digital experience.
- Collaborate with product, analytics, and engineering teams to continuously enhance patient engagement features and workflows.
- Coordinate with healthcare stakeholders to ensure digital tools align with clinical workflows and patient care programs.
Required Qualifications
- Strong experience in deploying and managing digital health applications within healthcare provider or payer environments.
- Hands-on experience in project management and platform implementation for consumer-facing digital products.
- Experience driving user engagement, retention, and adoption for mobile or digital applications.
- Familiarity with engagement platforms such as , Intercom, Mixpanel, or similar customer engagement and analytics tools.
- Experience tracking and optimizing digital engagement metrics such as DAU, MAU, retention, and user lifecycle engagement.
- Strong analytical and problem-solving skills with the ability to translate data insights into engagement improvements.
Preferred Qualifications
- Experience working within digital health, healthcare technology, or healthcare consumer platforms.
- Familiarity with healthcare ecosystems including provider systems, payer platforms, and patient engagement solutions.
- Experience integrating engagement tools with mobile health applications or digital health platforms.
- Background working with health systems, health plans, digital health startups, or healthcare technology consulting firms.
LocationAtlanta, Georgia
Full/Part TimeFull-Time
Regular/TemporaryRegular
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About Us
About Georgia Tech
Georgia Tech is a top-ranked public research university situated in the heart of Atlanta, a diverse and vibrant city with numerous economic and cultural strengths. The Institute serves more than 45,000 students through top-ranked undergraduate, graduate, and executive programs in engineering, computing, science, business, design, and liberal arts. Georgia Tech's faculty attracted more than $1.4 billion in research awards this past year in fields ranging from biomedical technology to artificial intelligence, energy, sustainability, semiconductors, neuroscience, and national security. Georgia Tech ranks among the nation's top 20 universities for research and development spending and No. 1 among institutions without a medical school.
Georgia Tech's Mission and Values
Georgia Tech's mission is to develop leaders who advance technology and improve the human condition. The Institute has nine key values that are foundational to everything we do:
1. Students are our top priority.
2. We strive for excellence.
3. We thrive on diversity.
4. We celebrate collaboration.
5. We champion innovation.
6. We safeguard freedom of inquiry and expression.
7. We nurture the wellbeing of our community.
8. We act ethically.
9. We are responsible stewards.
Over the next decade, Georgia Tech will become an example of inclusive innovation, a leading technological research university of unmatched scale, relentlessly committed to serving the public good; breaking new ground in addressing the biggest local, national, and global challenges and opportunities of our time; making technology broadly accessible; and developing exceptional, principled leaders from all backgrounds ready to produce novel ideas and create solutions with real human impact.
About the Georgia Tech Library
The Georgia Tech Library is a member of the University System of Georgia library consortia, Atlanta Regional Council for Higher Education (ARCHE), the Association of Research Libraries (ARL), and the Association of Southeastern Research Libraries (ASERL), and the Association for College and Research Libraries (ACRL). The Georgia Tech Library has a unique and progressive service model that relies heavily on technology and electronic formats. Electronic resources account for 79% of our overall content, 98% of the Library's content expenditures and 99% of our content usage and most of our print collections are held in a high-density, climate-controlled storage facility in collaboration with Emory University Libraries. The GT Library works to fulfill the mission and vision of Georgia Tech and is committed to supporting the Institute's new Strategic Plan. The leadership orchestrates our efforts to ensure and maintain a positive, diverse, equitable and inclusive work environment where everyone can thrive.
Job Summary
The Library () at the Georgia Institute of Technology in Atlanta, Georgia is seeking a collaborative and knowledgeable librarian to lead and manage digital accessibility services to further support the Library's ongoing commitment to ensure that all Library resources and digital assets can be used by all members of the Georgia Tech community, regardless of ability. The Title II and Digital Access Librarian works collaboratively across the library to ensure a unified strategy for proactive and remediated digital resource accessibility, including Course Reserves, Interlibrary Loan, Digital Repository, and other Library digital interfaces. Reporting to the Head of Technical Services this position will serve as the Service Owner for the Library's Title II and Accessibility initiatives including coordinating digital accessibility remediation, working with vendors and campus partners, and participating in strategic decision-making as a core member of various internal and external committees. The Title II and Digital Access Librarian will provide expert advice regarding digital accessibility to inform and support the Georgia Tech Library's vision of innovating services, tools, and access to all for an inclusive future.
Responsibilities
This is a 12-month faculty position with an effort distribution of 80% excellence in assigned duties, 10% scholarship, and 10% professional service to the library profession. Up to two (2) years credit for previous professional experience may be given at the time of employment, in which case such credit will be stated in the offer letter. The Georgia Tech Library Faculty may enjoy flexible work schedules, professional development, and a healthy work-life balance.
This is not a remote position, but some teleworking hours is supported.
Responsibilities
Provide and improve library services and resources; enrich the research, learning, and scholarship of the Georgia Tech community through the following:
80% Librarianship
- Lead and manage the Library's Title II Digital Access Service that includes the coordination and prioritization of requests, compliance, and vendor relationships related to digital accessibility and Title II.
- Hire, train, supervise, and evaluate student employees.
- Advise Library Leadership, Library colleagues, students, faculty, and staff and other GT Units on Digital Access best practices and compliance.
- Lead projects and initiatives to improve upon and educate users and stakeholders on digital accessibility and participate in the Library's portfolio and project management processes as appropriate.
- Collaborate with Technical Services Librarians and staff, other colleagues, and stakeholders to ensure a unified strategy for resource acquisition, discovery, delivery, and access of scholarly resources.
- Collaborate with all Library Departments to ensure a unified and compliant digital portfolio.
- Monitor current trends and best practices in digital accessibility and recommend improvements to local policies, practices, and workflows.
- Contributes to Course Reserves and Interlibrary Loan service operations, working alongside colleagues and participating in day-to-day workflows as needed.
- Serve as an ex officio member of the Content Management Group and share expertise in digital accessibility.
- Serve as a core member of the Alma-Primo Advisory Group.
- Participate in collaborative discussions with local, state, and national efforts including, but not limited to, GALILEO, NERL, and ASERL.
- Conduct regular digital accessibility assessments of workflows, platforms, and operations to implement new projects or improve services to better serve users.
- Create and maintain documentation on policies and procedures to ensure consistent practices.
- Other duties as assigned.
10% Scholarship and Creative Endeavors
- According to expectations for library faculty members, contribute professionally through research, scholarship, and creative activities.
10% Service to the Library, Institute, and LIS Profession
- Foster positive relations with faculty, students, and staff and promote the Institute and Library's commitment to the Georgia Tech values.
- Serve on library and university committees as assigned.
- Contribute to the profession through service to professional organizations at the local, state, regional, and national levels, as appropriate.
Required Qualifications
This position vacancy will be filled at the rank of Librarian II, Librarian III, or Librarian IV. The final job offer will be dependent on candidate qualifications in alignment with Non-tenure Track Academic Faculty ranks as outlined in section 3.2.2 of the Georgia Tech Faculty Handbook faculty-handbook/3.2.2-non-tenure-track-academic-faculty-members-hiring-and-promotion-guidelines.
Librarian II
- Appointment to this rank requires an appropriate terminal degree, typically an American Library Association (ALA) - accredited master's degree, a degree in a subject related to archival work, and/or in the appropriate area of specialization.
- Evidence of scholarship and/or evidence of service to the librarian profession.
- 5 years of professional experience.
Librarian III
- Appointment to this rank requires an appropriate terminal degree, typically an American Library Association (ALA) - accredited master's degree, a degree in a subject related to archival work, and/or in the appropriate area of specialization.
- A strong record of scholarship and service demonstrating significant contributions to the librarian/archivist profession.
- 10 years of professional experience.
Librarian IV
- Appointment to this rank requires an appropriate terminal degree, typically an American Library Association (ALA) - accredited master's degree, a degree in a subject related to archival work, and/or in the appropriate area of specialization.
- A strong record of scholarship and service demonstrating the highest standards of professional contributions to the librarian profession and are recognized widely by peers.
- 15 years of professional experience.
Preferred Qualifications
- 2 years of experience working with digital accessibility practices, standards, and/or services.
- Knowledge of current vendors, trends, best practices, and issues related to digital accessibility in academic libraries.
- Certification in CPACC, ADS, or better from the IAAP; or digital/information accessibility certification from an accredited program.
- Experience using Ex Libris Alma, Primo, Leganto, Rapido and/or Atlas ILLiad products
- Experience with programming or scripting languages like Python for task automation or metadata manipulation.
- Experience using assistive technologies to manually validate the accessibility of remediated content.
- Experience working with library vendors.
- Demonstrated ability to manage user demand, compliance requirements, and administrative responsibilities while balancing competing priorities in a high-volume service environment.
- Demonstrated ability to provide responsive, high-quality user services.
- Solid record of working collaboratively as well as independently.
- Demonstrated experience with project management, including planning, communication, and assessment.
- Excellent oral, written, and interpersonal communication skills.
- Experience working with Spring Share products, such as Lib Guides.
Proposed Salary
This is a benefits-eligible position with a minimum starting salary of $75,322. Rank and salary commensurate with education and experience.
Required Documents to Attach
Applicants must submit a letter of interest, CV, and the names and contact information for at least three references.
Application materials should be submitted as .PDF files.
Contact Information
For additional information about this appointment, please contact Martin Patrick, Head of Technical Services, at .
USG Core Values
The University System of Georgia is comprised of our 25 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found on-line at policymanual/section8/C224/#p8.2.18_personnel_conduct.
Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found on-line at policymanual/section6/C2653.
Equal Employment Opportunity
The Georgia Institute of Technology (Georgia Tech) is an Equal Employment Opportunity Employer. The Institute is committed to maintaining a fair and respectful environment for all. To that end, and in accordance with federal and state law, Board of Regents policy, and Institute policy, Georgia Tech provides equal opportunity to all faculty, staff, students, and all other members of the Georgia Tech community, including applicants for admission and/or employment, contractors, volunteers, and participants in institutional programs, activities, or services. Georgia Tech complies with all applicable laws and regulations governing equal opportunity in the workplace and in educational activities.
Equal opportunity and decisions based on merit are fundamental values of the University System of Georgia ("USG") and Georgia Tech. Georgia Tech prohibits discrimination, including discriminatory harassment, on the basis of an individual's race, ethnicity, ancestry, color, religion, sex (including pregnancy), national origin, age, disability, genetics, or veteran status in its programs, activities, employment, and admissions. Further, Georgia Tech prohibits citizenship status, immigration status, and national origin discrimination in hiring, firing, and recruitment, except where such restrictions are required in order to comply with law, regulation, executive order, or Attorney General directive, or where they are required by Federal, State, or local government contract.
Other Information
This is not a supervisory position.
This position does not have any financial responsibilities.
This position will not be required to drive.
This role is not considered a position of trust.
This position does not require a purchasing card (P-Card).
This position will not travel
This position does not require security clearance.
Background Check
Successful candidate must be able to pass a background check. Please visit employment/pre-employment-screening