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2nd SHIFT- 4PM-12:30AM
Desktop Publisher/Presentation Specialist
Contract to hire
HYBRID- 3 DAYS ONSITE/2 DAYS REMOTE (after 90 days)
***MUST WORK 2ND SHIFT-4:30PM-12:30AM, Must work onsite, 5 days a week for first 90 days, then move to Hybrid (3 days onsite/2 days remote).****
Our client is seeking a 2nd shift individual to help support their clients (mainly financial services/banking clients) in preparing PowerPoint decks as well as other Desktop Publishing duties. This role will not be creating new templates in PowerPoint but rather making updates to existing templates for presentation decks. In additional to this, duties could include changing out colors, logos, images, content, etc. as needed. Other work includes retouching of images, inputting photos or creating tables in Excel. Must have strong attention to detail to ensure content is formatting properly and presenting properly for both digital and print.
Responsibilities:
- Utilize appropriate logs and/or tracking software for all presentation work
- Thoroughly assess job request and ensure appropriate completion of job tasks throughout task lifecycle
- Perform work in presentation design, including, but not limited to creating pitch books and materials, creating, editing, and error correcting multiple document types to support the client’s brand; intake and workflow coordination functions, as needed (will use PowerPoint frequently)
- Use established procedures, standards and formats to edit, proof, create, or otherwise complete presentation requests to client satisfaction
- Proficiency in using equipment/technology/software and hardware necessary to perform job functions
- Communicate with team members, lead, supervisor or client on job or deadline concerns
- Meet contracted deadlines for service delivery to our clients
- Troubleshoot basic software or hardware problems
Qualifications:
- Minimum (1) year presentations experience preferably in a legal, banking or large corporate environment
- Skilled in the use MS Office software (Excel, PowerPoint, Visio as examples);
- Familiar with other software programs for editing and/or creating documents; specifically, Adobe PDF & Creative Suite (Illustrator, Photoshop as examples)
- Strong attention to detail; able to work on multiple projects simultaneously
- Able to apply intermediate requisite knowledge of appropriate grammar, spelling, composition to work requests
- Strong organizational skills needed
- Ability to meet deadlines and complete all projects in a timely manner
- Ability to handle sensitive and/or confidential documents and information
- Ability to work both independently and collaboratively as part of a team
- Ability to work in a fast-paced environment
- Ability to communicate professionally both verbally and in writing
Responsibilities:
- 40% Strategy & Planning
- Looks across product teams and feature sets with a focus on alignment and dependencies
- Sets the overall product vision and strategies for the enterprise product by gaining a thorough understanding of customer and associate needs, both existing and potential, and using that knowledge to provide our cleint
- customers and associates with an unparalleled shopping experience
- Drives growth for the business by applying domain expertise to provide thought leadership and translate vision into action
- Collaborates across the enterprise to create alignment between products in order to provide a seamless user experience
- Understands financial and business impact of proposed product updates and activities within portfolio, prioritizes updates to support the enterprise roadmap, and based on prioritization allocates funding across the products
- Identifies goals, metrics and appropriate analytics to measure the performance of the product and its individual features, and continually makes recommendations and refinements to the product based on learnings
- Contributes to and makes recommendations for strategic plans in support of key objectives in a timely and fiscally responsible manner
- Participates in and influences development of technology roadmaps across the enterprise
- Supports and nurtures strategic vendor relationships; recommends ways to influence vendors that align to domain, portfolio, and enterprise strategic objectives
- 30% Delivery & Execution
- Drives product development by reviewing performance and directing work efforts of product teams to ensure products are aligned with company, stakeholder and end user priorities
- Understands enterprise goals and KPIs to ensure value is delivered against them
- Resolves issues within or across product teams that may impair teams from delivery of a quality product in order to meet strategic, financial and technical goals
- Receives and prioritizes incoming requests from business partners and stakeholders while keeping in mind the business strategy, product vision and user needs
- Provides guidance on design of products while keeping in mind dependencies and integration with other products across the enterprise
- Reviews and analyzes product metrics to inform strategic and tactical product decisions
- Makes suggestions that help drive operational excellence to create internal customer satisfaction and meet operational metrics
- 30% Team and Stakeholder
- Provides leadership, mentoring and coaching to Product Managers
- Attracts, retains and develops top talent to build a world class Product Management Team
- Conducts annual and mid-year reviews, reviewing individual development plans and providing performance feedback
- Fosters collaboration with team members (Engineering, UX, etc.) to drive value and identify and resolve impediments
- Acts as a proponent of modern software development practices
- Advocates for the end user and stakeholder by becoming associated with the product, empathizing with and understanding user need
- Works with the product team to continuously assess progress, disseminate lessons learned, and understand next steps
- Manages cross functional team and stakeholder expectations to execute on product strategy and provides education to requestors to determine prioritization based on tangible benefits and/or user experience
- Guides more junior team members in strategy, alignment, analysis and execution tasks
- Participates in and contributes to learning activities around modern software design and development core practices (communities of practice)
Basic Qualifications:
- Bachelors Degree
- Minimum 6 years of experience in digital product management
Preferred Qualifications:
- Bachelors Degree in Computer Science or Engineering
- MBA or Masters degree
- 5+ years of experience translating business strategy and analysis into consumer facing digital products
- 5+ years of experience in Retail, Delivery, and Technical Rules Engines
The candidate will also need to facilitate customer resolution for calls and engage their supervisors and managers to ensure operational consistency across all shifts within the IT Support Center.
Desktop Support Engineer provides Break Fix, fault diagnosis and resolution.
Providing fault analysis to customer’s various core operating systems and platforms, as well be able to provide support and apply desktop fault resolution for the approved application suite.
Ideal candidate should have relevant 3-5 years’ experience in Windows Desktop support.
a) Provide first/second level contact and problem resolution for customer issues.
b) Work with Third Party Vendors to remediate complex AV issues as needed.
c) Provide timely communication on issue status and resolution.
d) Maintain ticket updates for all reported incidents.
e) Install, upgrade, support and troubleshoot XP, Windows 7, Windows 8.1, Windows 10 and Microsoft Office 2010, Cisco Jabber, another authorized desktop application.
f) Should have basic knowledge of Mac operating system, to support Apple pc users.
g) Install, upgrade, support and troubleshoot for printers, computer hardware.
h) Performs general preventative maintenance tasks on computers, laptops, printers.
i) Performs remedial repairs on Desktops, laptops, printers and any other authorized peripheral equipment.
j) Use diagnostic tools to troubleshoot problems associated with network connectivity, and workstation hardware/software.
k) Broad experience of IT with basic understanding of Networks, Servers, Audio/Visual, Smart Devices and Telecoms.
l) This position requires the ability to work in a project-based environment requiring flexibility and teamwork.
Performs other duties as assigned.
Candidate Required Minimum Qualifications and Skills a) Bachelor’s Degree or equivalent in Computer Science or related field.
b) CompTIA A+, Microsoft Certified Professional (MCP) or better.
c) Minimum of 18 months years of IT experience.
d) Windows 7-10, Microsoft Active Directory, utilization of GPOs, MS Office 365, PC hardware installation and troubleshooting, Enterprise anti-virus solutions, Helpdesk ticketing systems.
e) Mobile device management including IOS and Android devices, Enterprise encryption solutions, Windows PC/laptop management via Active Directory.
f) Proven analytical, troubleshooting and problem-solving skills.
g) Proven ability to multi-task, effectively determine priorities and meet SLA’s.
h) Excellent communication relationship-building and internal customer service skills.
i) Adaptable and flexible in a fast-changing industry and work environment.
j) Willing to work off-hours and weekends when required for projects or emergency support.
The candidate will also need to facilitate customer resolution for calls and engage their supervisors and managers to ensure operational consistency across all shifts within the IT Support Centre.
Desktop Support Engineer provides Break Fix, fault diagnosis and resolution.
Providing fault analysis to customer’s various core operating systems and platforms, as well be able to provide support and apply desktop fault resolution for the approved application suite.
Ideal candidate should have relevant 3-5 years’ experience in Windows Desktop support.
Provide first/second level contact and problem resolution for customer issues.
b)Work with Third Party Vendors to remediate complex AV issues as needed.
c)Provide timely communication on issue status and resolution.
d)Maintain ticket updates for all reported incidents.
Install, upgrade, support and troubleshoot XP, Windows 7, Windows 8.1, Windows 10 and Microsoft Office 2010, Cisco Jabber, another authorized desktop application.
Should have basic knowledge of Mac operating system, to support Apple pc users.
Install, upgrade, support and troubleshoot for printers, computer hardware.
Performs general preventative maintenance tasks on computers, laptops, printers.
Performs remedial repairs on Desktops, laptops, printers and any other authorized peripheral equipment.
Use diagnostic tools to troubleshoot problems associated with network connectivity, and workstation hardware/software.
Broad experience of IT with basic understanding of Networks, Servers, Audio/Visual, Smart Devices and Telecoms.
This position requires the ability to work in a project-based environment requiring flexibility and teamwork.
Performs other duties as assigned.
The Analyst, Desktop Support is responsible for the maintenance, installation, repairs and overall support of desktops, laptops, tablets, mobile devices and IoT medical devices to support critical healthcare operations across The Guthrie Clinic (TGC). The Analyst documents, upgrades and/or replaces hardware and software as required. This position will work together with the Help Desk and Network Operations Center (NOC) staff as appropriate to determine and resolve problems.
Experience:
1. Preferred one to three (1 to 3) years of experience on a desktop support services team; healthcare experience preferred.
2. Proficiency in operating systems (e.g., Windows, macOS, iOS, Android)
3. Experience specifying, troubleshooting, and maintaining Microsoft compatible end‐user computing platforms and peripherals running Microsoft Windows Operation Systems including Windows 10 and Windows 11.
4. Experience migration operating system versions and updating desktop images.
5. Knowledge in Microsoft O365, Patch Management, anti-virus and inventory management tools.
6. Excellent knowledge of computers and peripherals.
7. Working knowledge of configuring and troubleshooting iOS and Android-based mobile devices.
8. Strong customer service orientation, good written and oral communication skills, self-motivated and directed.
9. Working knowledge of managing tickets, follow-up actions and close issues.
10. Ability to work in a fast-paced environment, manage user expectations and potential risks.
11. Experience with patch management software.
12. Basic understanding of LAN/WAN network infrastructure technologies.
13. Basic understanding of security technologies including firewalls and antivirus.
14. Experience with ITSM functionalities such as change control, CMDB and ticketing systems.
15. Basic understanding of healthcare information systems (e.g., Epic, Cerner), cybersecurity and clinical operations.
16. Experience with resolving multiple issues simultaneously.
Education:
1. Bachelor’s degree in Information Technology, Computer Science, Healthcare Administration or related field strongly desired or an equivalent combination of education and experience.
Licenses/Certifications:
1. Preferred certifications include CompTIA A+.
Essential Functions:
- Responsible for installation and maintenance of desktop, laptops, tablets, mobile devices, printers and peripheral hardware.
- Perform preventative maintenance on hardware.
- Test and plan the deployment of new operating system releases, vendor patches and commercial software releases.
- Develop and document standardized user processes and procedures; “how-to” documentation.
- Provides proactive and advanced troubleshooting and analysis.
- Understands and accounts for interactions between technologies and applications.
- Responsible for maintaining ticket status and resolution information in ticketing system.
- Accountable for meeting established performance metrics which will be used in performance evaluations.
- Participates in on-call support rotation as specified by management.
- Willingness to travel between sites in the TGC Pennsylvania/New York regional footprint (Sayre, Towanda, Troy, Corning, Cortland, Binghamton, etc.)
- Promotes the use of TGC’s PMO methodology and standards to manage IT initiatives.
- Demonstrate commitment to customer service by providing responsive and effective support, developing solid working relationships with customers and IT colleagues, and delivering high quality, value-added services that exceed customer expectations.
- Demonstrates a commitment to excellence in Customer Service with all internal and external customers of TGC.
- Performs related duties as assigned and unrelated duties as requested.
Other Duties:
- Other duties as assigned
Pay range: min $27.42/hr max $42.78/hr
Description
Ready for more than just a job? Build a career with purpose. At Lactalis in the USA, we believe in promoting from within and giving our employees meaningful opportunities to learn, grow, and thrive. Whether you're just starting out or bringing years of experience, we'll provide the tools and support you need to succeed.
As the world leader in dairy, Lactalis is a family-owned company with over 85,000 pragmatic and ambitious professionals across the globe. Each day, we're proud to produce award-winning dairy products that bring people together.
In the US, we proudly offer an unrivaled house of beloved brands, including Galbani Italian cheeses and ricotta, President specialty cheeses and butters, Kraft natural and grated cheeses, Breakstone's cottage cheese, Cracker Barrel, Black Diamond cheddar, and Parmalat milk. Our yogurt portfolio includes siggi's, Stonyfield Organic, Brown Cow, Oui, Yoplait, Go-Gurt, :ratio, Green Mountain Creamery, and Mountain High, along with a growing family of ethnic favorites like Karoun, Gopi, and Arz.
At Lactalis, we live by our core values-Ambition, Engagement, and Simplicity. We foster a workplace where innovation thrives, diverse perspectives are celebrated, and everyone's unique background and ideas are valued.
Even if you don't meet every qualification, we encourage you to apply. We want to hear about your PASSION, your STORY, and how your EXPERTISE can help us shape the future of dairy.
From your PASSION to ours
Karoun Dairies, part of the Lactalis family of companies, is currently hiring a Digital Marketing Manager based in San Fernando, California.
About the Role
We are seeking a Consumer-Focused Digital Marketing Manager with a strong background in CPG marketing (preferably dairy) to lead our digital initiatives. This role combines creativity, analytics, and technology to deliver impactful campaigns that resonate with consumers and drive measurable results. You will manage social media, paid advertising, SEO/SEM, content creation, and AI-driven optimization across multiple platforms.
From your EXPERTISE to ours
Key responsibilities for this position include:
Pillars To Success:
- A key contact for Digital marketing, working with the senior management to develop trade and digital strategies and releases, ensuring activity is within budgets and deployed appropriately to support key messages / campaigns.
- Responsible for managing the delivery of all B2B Digital marketing communication, including email / social /website, ensuring tone of voice is representative of the Karoun and Portfolio brands whilst being agent appropriate and engaging.
- Develops and executes B2B Digital marketing strategies to boost sales via retailers, distributors and wholesalers.
- Acts as a liaison between Company brand marketing and sales to create persuasive digital marketing technical and strategical materials and deployments to fruition per the strategical plans and forecasts.
- Manage trade promotions with digital technical resources, tools, and measures as an advocate of the goal and mission, the same for in-store presence.
- Analyze performance metrics of digital marketing related deployments and offer strategic roadmaps with actionable planning.
- Consumer-Centric Strategy: Develop and execute digital marketing strategies based on consumer insights and behavior.
- Social Media & Paid Ads: Manage Meta Ads, Google Ads, and other paid campaigns. Implement targeting and retargeting, optimize pixels/tags, and ensure accurate tracking.
- SEO & Keyword Analytics: Conduct keyword research, optimize content for SEO, and manage SEM campaigns to improve visibility and traffic.
- Content Creation & Virality: Produce engaging content (posts, videos, blogs) designed to connect with consumers and encourage sharing. Identify influencers and manage collaborations.
- AI-Driven Optimization: Use AI tools for predictive analytics, automated scheduling, keyword analysis, and campaign performance optimization.
- Analytics & Reporting: Track KPIs such as views, reach, GRPs, CPM, and use tools like Google Analytics and heatmaps to improve user experience and conversions.
- Retail & Marketplace Integration: Manage campaigns for Instacart, Walmart, and Amazon Fresh, including paid ads and performance adjustments.
- Email Marketing & Automation: Build and manage email campaigns, leveraging automation for efficiency.
- Trend Monitoring: Stay ahead of emerging digital marketing and AI trends.
- Accountable for ensuring all support material for use in B2B and B2C trade comms is created and distributed in a timely manner and on budget.
- Work with the senior manager to develop multi-channel trade communication plans, using insightful analytics of performance and aligning with brand activity to deliver tailored comms suitable for the message being delivered.
- Maintain an external perspective and awareness of trade marketing activity other organizations are carrying out within and outside of the industry. Using any insight gained to inform Karoun's trade and marketing related activities.
- Take the lead on building relationships with Karoun and portfolio brands to share best practice and agent insight.
- Represent as digital marketing lead in key partnership team (sales) events, ensuring the partnership team is aware of upcoming plans, activity and news from digital marketing. Similarly, will then also represent the voice of the marketing/sales team in related meetings.
- Have ownership of ensuring the respective teams have a thorough and good understanding of digital brand activities and information. Regularly meet and work relevant business agents to better plan and deliver such related digital marketing campaigns that are optimized for the desired delivering of commercial, sales and brand objectives.
- Proactively work with internal and external partners and business relation colleagues to create and deliver assets than can be used where possible.
- Share best practice and learnings from and with colleagues and stakeholders.
- Advocates and supports Head of Marketing and Sales Management as and when needed.
- Provide the sales team with support on proofing key digital marketing materials.
- Ensure that the Marketing team and others are kept well informed of current projects and priorities. Strategic awareness and dual consideration to how we are communicating brand messages, commercial priorities and key agents process updates to the team and other dept. partners.
This description reflects management's assignment of essential functions, it does not proscribe or restrict the tasks that may be assigned.
Reasonable accommodations may be made to enable individuals with disabilities to perform these Essential Duties and Responsibilities.
Requirements
From your STORY to ours
Qualified applicants will contribute the following:
Desired attributes:
- Role model: Lactalis Leadership Model culture essentials in their leadership style: Have approachable style and a 'can do' attitude with a highly evolved 'customer service' approach.
- Consumer-First Mindset: Understands consumer behavior and creates strategies that resonate.
- Strategic Thinker: Designs and executes campaigns that deliver measurable results.
- Creative Innovator: Creates content that drives engagement and brand loyalty.
- Analytical Expert: Uses data and AI insights to optimize performance.
- Tech-Savvy: Comfortable with the latest tools and trends in digital marketing.
- Strong project management skills with the ability to juggle multiple initiatives.
- Field-oriented mindset with hands-on experience in store-level execution.
- Analytical and data-driven, with a focus on KPI tracking and actionable insights.
- Excellent communication and collaboration skills across departments.
- Proficient in budget planning and resource allocation.
- Highly proactive, detail-oriented, and results-focused.
- Proficient in Microsoft Office (Excel, Outlook, Word).
- Expert in internal and external relationship building and management
- Organization, flexibility, and the ability to prioritize and manage diverse activities simultaneously.
- Dynamic, problem-solver with an Innovative and creative mindset.
- Strong communication, presentation, negotiation and influencing skills.
- Attention to detail and quality control.
- Passionate about delivering optimal results
- Always maintains effective working relationship despite any difficulties caused by conflicting roles or differing viewpoints.
- Will resolve differences of opinion by seeking mutually acceptable solutions.
- Contributes to a supportive team environment by providing support and back up to team members and sharing expertise with others.
- Seeks feedback from other team members.
- Is highly motivated and energetic and has "can do" attitude.
- Is able to work in teams from across the organization, not just within their area of specialty
- Willingness to continue developing and growing in the marketing field and responsibilities
- Highly organized with experience managing multiple projects and priorities while managing workflow in a deadline-driven and service-focused environment.
- Strong interpersonal skills including ability to maintain strong professional relationships with a diverse range of groups, and associates in different locations.
- Good problem-solving skills.
- Excellent attention to detail.
- Be driven by the delivery of a proactive marketing team, taking ownership of issues and solving them.
- Ability to explain things clearly. Comfortable with having conversations with stakeholders of various levels of seniority.
- Be excellent at planning and prioritizing and have excellent organization and time-management skills
- Enjoy working in a team, both immediate and cross-functional, and is a strong, proactive and reliable team member.
Education and Specific Experience Requirements
- Bachelor's degree in Digital Marketing, Marketing relevant degree or similar level qualifications or equivalent related field/experience.
- 5+ years of experience in digital marketing with expertise in social media, paid ads, SEO/SEM, and analytics.
- CPG marketing experience required; dairy category experience strongly preferred.
- Proficiency in Meta Ads Manager, Google Ads, Google Analytics, SEO tools, and AI-powered marketing platforms.
- Strong understanding of pixels/tags, heatmap analysis, and campaign KPIs.
- Experience managing campaigns for retailers and marketplaces.
- An understanding of marketing communications practices and techniques
- Marketing communication experience across
- managing various channels including advertising
- Relationship management experience skills
- Relevant legislative understanding
- Proven experience presenting to a variety of key stakeholders
- Exemplary interpersonal and leadership skills with particularly strong experience in communicating and influencing throughout all levels of a business
- Proven commercial acumen
- Stakeholder management
- Keen ability to multi task with strong organizational skills
- Knowledge of IT packages including Excel, Word, Power Point
- Ability to analyze data and draw conclusions, making and presenting recommendations as appropriate.
- Exceptional written and verbal communication.
- Time management, prioritization and organization.
Skills/Abilities
- Strong organizational skills and attention to detail.
- Must be self-motivated, organized and possess strong problem-solving skills.
- A curious self-starter, able to work independently without excessive oversight
- An effective multi-tasker that can set priorities and schedule work activities
- Ability to effectively present information to management.
- Interpersonal and communication skills.
- Ability to present, converse and report professionally to Lactalis Leadership.
- Teamwork, good communication skills to work closely across departments.
- Should possess strong communication and organization skills
- Ability to manage multiple projects in a fast-changing environment.
- Highly motivated, dynamic, efficient, and fast learning.
- Positive attitude, flexibility and a strong work ethic are critical to thriving in this position.
- You have strong communication & interpersonal skills.
- You have strong analytical skills and are comfortable dealing with numerical data.
- You thrive in matrix environments and are adept at influencing and coordinating with different stakeholders.
- Excellent communication, analytical, and creative skills.
Desirable:
- Ability to use and familiarity with email, marketing, social media and website content management systems
- Specialist marketing qualification
- Ability to adapt PDF's
- Good project management skills
- Copywriting
Other
- Eligibility to participate in Incentive Plan.
- Schedule and additional requirements outlined below:
We promote work-life balance, but as Digital Marketing, there are occasions business needs may/can require weekends, evenings, additional hours availability and flexibility, such as but not limiting to, reporting to our or other locations, Food or trade shows, trainings, events, company engagement activities, etc.
Business travel, such as, requirement to travel for Lactalis and/or Karoun related purposes to, conferences, meetings internal and external, trainings, etc. (Overnight stays as needed) [Travel i.e., airplane, auto]
- Job Type: Full-time
Physical Demands
The Physical Demands described here are representative of those that must be met by an employee to successfully perform the Essential Duties and Responsibilities of this job.
Office: While performing the duties of this job, the employee may be regularly required to stand, sit, talk, hear, reach, stoop, kneel, and use hands and fingers to operate a computer, telephone, and keyboard.? This is largely a sedentary role sitting at a computer for an extended period;? However, this would require the ability to move around within an office environment and bend or stand as necessary and to?move about inside the office to access file cabinets, office machinery, etc.?Regularly communicates with others both verbally and in writing to convey information.?? Air travel required when active participation in meetings outside the office are deemed necessary.?
Work Environment
The Work Environment characteristics described here are representative of those an employee encounters while performing the Essential Functions and Responsibilities of this job.
Office: This job operates in a professional office environment with moderate noise and distractions in an open office environment. This role routinely uses standard office equipment such as computers, phones, copiers, and fax machines.? This job requires interaction with others on a regularly basis.
At Lactalis, we offer a comprehensive Total Rewards Program with a variety of affordable benefits and coverage options. We support insurance costs significantly, contribute generously to retirement plans, and offer Paid Time Off from day one. We are committed to your professional growth, providing training and development opportunities, including Education Reimbursement. Join us and grow your career.
Lactalis is an equal employment opportunity employer. We will not discriminate against applicants with regard to any legally-recognized basis including, but not limited to: veteran status, race, color, religion, sex, national origin, age, marital status, sexual orientation, and physical or mental disabilities. Further, any division of the Company that is an Affirmative Action Employer will comply with all related legal obligations
LocationAtlanta, Georgia
Full/Part TimeFull-Time
Regular/TemporaryRegular
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About Us
About Georgia Tech
Georgia Tech is a top-ranked public research university situated in the heart of Atlanta, a diverse and vibrant city with numerous economic and cultural strengths. The Institute serves more than 45,000 students through top-ranked undergraduate, graduate, and executive programs in engineering, computing, science, business, design, and liberal arts. Georgia Tech's faculty attracted more than $1.4 billion in research awards this past year in fields ranging from biomedical technology to artificial intelligence, energy, sustainability, semiconductors, neuroscience, and national security. Georgia Tech ranks among the nation's top 20 universities for research and development spending and No. 1 among institutions without a medical school.
Georgia Tech's Mission and Values
Georgia Tech's mission is to develop leaders who advance technology and improve the human condition. The Institute has nine key values that are foundational to everything we do:
1. Students are our top priority.
2. We strive for excellence.
3. We thrive on diversity.
4. We celebrate collaboration.
5. We champion innovation.
6. We safeguard freedom of inquiry and expression.
7. We nurture the wellbeing of our community.
8. We act ethically.
9. We are responsible stewards.
Over the next decade, Georgia Tech will become an example of inclusive innovation, a leading technological research university of unmatched scale, relentlessly committed to serving the public good; breaking new ground in addressing the biggest local, national, and global challenges and opportunities of our time; making technology broadly accessible; and developing exceptional, principled leaders from all backgrounds ready to produce novel ideas and create solutions with real human impact.
About the Georgia Tech Library
The Georgia Tech Library is a member of the University System of Georgia library consortia, Atlanta Regional Council for Higher Education (ARCHE), the Association of Research Libraries (ARL), and the Association of Southeastern Research Libraries (ASERL), and the Association for College and Research Libraries (ACRL). The Georgia Tech Library has a unique and progressive service model that relies heavily on technology and electronic formats. Electronic resources account for 79% of our overall content, 98% of the Library's content expenditures and 99% of our content usage and most of our print collections are held in a high-density, climate-controlled storage facility in collaboration with Emory University Libraries. The GT Library works to fulfill the mission and vision of Georgia Tech and is committed to supporting the Institute's new Strategic Plan. The leadership orchestrates our efforts to ensure and maintain a positive, diverse, equitable and inclusive work environment where everyone can thrive.
Job Summary
The Library () at the Georgia Institute of Technology in Atlanta, Georgia is seeking a collaborative and knowledgeable librarian to lead and manage digital accessibility services to further support the Library's ongoing commitment to ensure that all Library resources and digital assets can be used by all members of the Georgia Tech community, regardless of ability. The Title II and Digital Access Librarian works collaboratively across the library to ensure a unified strategy for proactive and remediated digital resource accessibility, including Course Reserves, Interlibrary Loan, Digital Repository, and other Library digital interfaces. Reporting to the Head of Technical Services this position will serve as the Service Owner for the Library's Title II and Accessibility initiatives including coordinating digital accessibility remediation, working with vendors and campus partners, and participating in strategic decision-making as a core member of various internal and external committees. The Title II and Digital Access Librarian will provide expert advice regarding digital accessibility to inform and support the Georgia Tech Library's vision of innovating services, tools, and access to all for an inclusive future.
Responsibilities
This is a 12-month faculty position with an effort distribution of 80% excellence in assigned duties, 10% scholarship, and 10% professional service to the library profession. Up to two (2) years credit for previous professional experience may be given at the time of employment, in which case such credit will be stated in the offer letter. The Georgia Tech Library Faculty may enjoy flexible work schedules, professional development, and a healthy work-life balance.
This is not a remote position, but some teleworking hours is supported.
Responsibilities
Provide and improve library services and resources; enrich the research, learning, and scholarship of the Georgia Tech community through the following:
80% Librarianship
- Lead and manage the Library's Title II Digital Access Service that includes the coordination and prioritization of requests, compliance, and vendor relationships related to digital accessibility and Title II.
- Hire, train, supervise, and evaluate student employees.
- Advise Library Leadership, Library colleagues, students, faculty, and staff and other GT Units on Digital Access best practices and compliance.
- Lead projects and initiatives to improve upon and educate users and stakeholders on digital accessibility and participate in the Library's portfolio and project management processes as appropriate.
- Collaborate with Technical Services Librarians and staff, other colleagues, and stakeholders to ensure a unified strategy for resource acquisition, discovery, delivery, and access of scholarly resources.
- Collaborate with all Library Departments to ensure a unified and compliant digital portfolio.
- Monitor current trends and best practices in digital accessibility and recommend improvements to local policies, practices, and workflows.
- Contributes to Course Reserves and Interlibrary Loan service operations, working alongside colleagues and participating in day-to-day workflows as needed.
- Serve as an ex officio member of the Content Management Group and share expertise in digital accessibility.
- Serve as a core member of the Alma-Primo Advisory Group.
- Participate in collaborative discussions with local, state, and national efforts including, but not limited to, GALILEO, NERL, and ASERL.
- Conduct regular digital accessibility assessments of workflows, platforms, and operations to implement new projects or improve services to better serve users.
- Create and maintain documentation on policies and procedures to ensure consistent practices.
- Other duties as assigned.
10% Scholarship and Creative Endeavors
- According to expectations for library faculty members, contribute professionally through research, scholarship, and creative activities.
10% Service to the Library, Institute, and LIS Profession
- Foster positive relations with faculty, students, and staff and promote the Institute and Library's commitment to the Georgia Tech values.
- Serve on library and university committees as assigned.
- Contribute to the profession through service to professional organizations at the local, state, regional, and national levels, as appropriate.
Required Qualifications
This position vacancy will be filled at the rank of Librarian II, Librarian III, or Librarian IV. The final job offer will be dependent on candidate qualifications in alignment with Non-tenure Track Academic Faculty ranks as outlined in section 3.2.2 of the Georgia Tech Faculty Handbook faculty-handbook/3.2.2-non-tenure-track-academic-faculty-members-hiring-and-promotion-guidelines.
Librarian II
- Appointment to this rank requires an appropriate terminal degree, typically an American Library Association (ALA) - accredited master's degree, a degree in a subject related to archival work, and/or in the appropriate area of specialization.
- Evidence of scholarship and/or evidence of service to the librarian profession.
- 5 years of professional experience.
Librarian III
- Appointment to this rank requires an appropriate terminal degree, typically an American Library Association (ALA) - accredited master's degree, a degree in a subject related to archival work, and/or in the appropriate area of specialization.
- A strong record of scholarship and service demonstrating significant contributions to the librarian/archivist profession.
- 10 years of professional experience.
Librarian IV
- Appointment to this rank requires an appropriate terminal degree, typically an American Library Association (ALA) - accredited master's degree, a degree in a subject related to archival work, and/or in the appropriate area of specialization.
- A strong record of scholarship and service demonstrating the highest standards of professional contributions to the librarian profession and are recognized widely by peers.
- 15 years of professional experience.
Preferred Qualifications
- 2 years of experience working with digital accessibility practices, standards, and/or services.
- Knowledge of current vendors, trends, best practices, and issues related to digital accessibility in academic libraries.
- Certification in CPACC, ADS, or better from the IAAP; or digital/information accessibility certification from an accredited program.
- Experience using Ex Libris Alma, Primo, Leganto, Rapido and/or Atlas ILLiad products
- Experience with programming or scripting languages like Python for task automation or metadata manipulation.
- Experience using assistive technologies to manually validate the accessibility of remediated content.
- Experience working with library vendors.
- Demonstrated ability to manage user demand, compliance requirements, and administrative responsibilities while balancing competing priorities in a high-volume service environment.
- Demonstrated ability to provide responsive, high-quality user services.
- Solid record of working collaboratively as well as independently.
- Demonstrated experience with project management, including planning, communication, and assessment.
- Excellent oral, written, and interpersonal communication skills.
- Experience working with Spring Share products, such as Lib Guides.
Proposed Salary
This is a benefits-eligible position with a minimum starting salary of $75,322. Rank and salary commensurate with education and experience.
Required Documents to Attach
Applicants must submit a letter of interest, CV, and the names and contact information for at least three references.
Application materials should be submitted as .PDF files.
Contact Information
For additional information about this appointment, please contact Martin Patrick, Head of Technical Services, at .
USG Core Values
The University System of Georgia is comprised of our 25 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found on-line at policymanual/section8/C224/#p8.2.18_personnel_conduct.
Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found on-line at policymanual/section6/C2653.
Equal Employment Opportunity
The Georgia Institute of Technology (Georgia Tech) is an Equal Employment Opportunity Employer. The Institute is committed to maintaining a fair and respectful environment for all. To that end, and in accordance with federal and state law, Board of Regents policy, and Institute policy, Georgia Tech provides equal opportunity to all faculty, staff, students, and all other members of the Georgia Tech community, including applicants for admission and/or employment, contractors, volunteers, and participants in institutional programs, activities, or services. Georgia Tech complies with all applicable laws and regulations governing equal opportunity in the workplace and in educational activities.
Equal opportunity and decisions based on merit are fundamental values of the University System of Georgia ("USG") and Georgia Tech. Georgia Tech prohibits discrimination, including discriminatory harassment, on the basis of an individual's race, ethnicity, ancestry, color, religion, sex (including pregnancy), national origin, age, disability, genetics, or veteran status in its programs, activities, employment, and admissions. Further, Georgia Tech prohibits citizenship status, immigration status, and national origin discrimination in hiring, firing, and recruitment, except where such restrictions are required in order to comply with law, regulation, executive order, or Attorney General directive, or where they are required by Federal, State, or local government contract.
Other Information
This is not a supervisory position.
This position does not have any financial responsibilities.
This position will not be required to drive.
This role is not considered a position of trust.
This position does not require a purchasing card (P-Card).
This position will not travel
This position does not require security clearance.
Background Check
Successful candidate must be able to pass a background check. Please visit employment/pre-employment-screening
Job Title: Desktop Engineer / Deskside Support
Location: Prosper, TX
Job Type: Contract-to-Hire
Schedule: Monday–Friday, 8:00 AM – 5:00 PM
Position Summary:
Our client is seeking experienced Desktop Engineers to provide deskside support in an enterprise environment. This role is ideal for candidates with deep knowledge of Windows operating systems and strong troubleshooting abilities, especially with the Windows registry and client-side networking. The ideal candidate is not just a user of Windows, but someone who understands how it works beneath the surface.
Key Responsibilities:
- Provide deskside technical support for Windows OS and various hardware components
- Troubleshoot and support issues involving laptops, desktops, thin clients, badge readers, signature pads, document scanners, webcams, speakers, and microphones
- Perform installations, uninstalls, and imaging (no image creation required)
- Troubleshoot client-side networking and registry-level issues
- Deliver timely and professional technical support directly at users’ desks
- Document and escalate support issues as needed
Required Qualifications:
- Minimum of 3 years of Deskside/Desktop Support experience in an enterprise environment
- High school diploma or equivalent
- Strong understanding of Windows OS and registry-level troubleshooting
- Solid linear troubleshooting skills and client-side network support experience
- Excellent communication skills for interacting with both technical and non-technical users
Preferred Qualifications:
- Prior experience in a medical or government environment
Additional Details:
- This is a contract-to-hire role
- No driving is required while on contract, but 3 years of driving history is preferred for conversion
Date Posted:
2026-03-03Country:
United States of AmericaLocation:
US-AL-HUNTSVILLE-7745 ~ 7745 Eagle Rd ~ EAGLEPosition Role Type:
OnsiteU.S. Citizen, U.S. Person, or Immigration Status Requirements:
Active and transferable U.S. government issued security clearance is required prior to start date. U.S. citizenship is required, as only U.S. citizens are eligible for a security clearanceSecurity Clearance Type:
DoD Clearance: SecretSecurity Clearance Status:
Active and existing security clearance required on day 1The Digital Products Configuration Management (DPCM), formerly known as Software Configuration Management (SWCM), department, is hiring a Principal Digital Product Configuration Management Engineer. The DPCM department provides innovative solutions through automation, continuous improvement, and a skilled workforce providing support for all digital products.
The term 'Digital Product' (DP) refers to, but is not limited to, the following software types and their associated data and documentation: embedded (tactical) software, applications, Built-in Test (BIT) software, reprogramming tools, simulation software, test equipment, configurable logic, Application-Specific Integrated Circuit (ASIC) design, analytical tools used to formally qualify deliverable artifacts, Model Based Systems Engineering (MBSE) system models or related artifacts, Free Open Source Software (FOSS), and Commercial Off-The-Shelf (COTS) software.
Note This position will be filled onsite at the RTX Facility Huntsville, AL.
What You Will Do
- Perform builds and releases of digital products manually and/or certified pipelines
- Facilitate/Participate in the Process Change Boards (PCBs)/Digital Change Review Boards (DCRBs)
- Maintain, control, and administer of the Digital Products Development Library (DDL) (formerly known as Software Digital Library (SDL) tools
- Maintain control, traceability, consistency, and security of all configuration items across the digital development lifecycle
- Perform and maintain configuration planning & identification, change management & version control, status accounting, and configuration audits
- Manage digital product development/media libraries
- Document and maintain guidelines and standards for dependency management, build and versioning
- Provide DPCM Tool administration / management control/access to CM relevant tools/applications (i.e. Microsoft Azure DevOps Server (ADS), Git, Gitlab, GitHub, Jira, Bitbucket, Confluence)
- Administer/manage/use DevSecOps tools like Coverity, Artifactory, Jenkins, Nexus, GitLab CI/CD, Bamboo
- Coordination of data transfers, courier support among various environments
- Lead coordination of various digital product releases and interface with functional and program leadership ensuring on-time delivery and configuration management execution in digital development environment/area
Qualifications You Must Have
- Typically requires BS/BA Degree in Science, Technology Engineering or Mathematics (STEM) a minimum 8 years of prior engineering experience
- Experience with version control and change management/agile planning tools
- Experience with DPCM/DevSecOps technology, Information Technology (IT), and/or development/scripting
- Experience with Automation shell scripting in Linux, Unix, and Windows
- Active and Current Secret security clearance is required Day 1. U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance
Qualifications We Prefer
- Advanced knowledge in Digital/Software Configuration Management principles, process, and implementation/execution
- Solving complex problems, sharing knowledge, and documenting work
- Experience with DPCM/SWCM tools (Microsoft Azure DevOps Server (ADS) - Git, Bitbucket, IBM Rational Team Concert (RTC), and/or IBM Rational ClearCase, Synergy, Jenkins, Artifactory
- Experience with scripting programming languages (i.e., Perl, shell, batch, Python, Ruby, or YAML)
- Experience with Continuous Improvement, Continuous Integration and Continuous Deployment (CI/CD), GitFlow, and Agile concepts
- Database/DPCM/SWCM tool administration experience
- Proven experience with configuration management concepts and implementation
- Experience with digital/software industry best practices such as Capability Maturity Model Integrated (CMMI)
- Proven collaboration and effective communication with cross functional organizations
What We Offer
- Our values drive our actions, behaviors, and performance with a vision for a safer, more connected world. At RTX we value: Safety, Trust, Respect, Accountability, Collaboration, and Innovation
- Relocation Eligibility
Learn More & Apply Now!
- Please consider the following role type definition as you apply for this role
- Onsite Employees who are working in Onsite roles will work onsite. This includes all production and maintenance employees, as they are essential to the development of our products
This position requires security clearance. DCSA Consolidated Adjudication Services (DCSA CAS), an agency of the Department of Defense, handles and adjudicates the security clearance process. More information about Security Clearances can be found on the US Department of State government website here: : Huntsville, AL
- We Are RTX
As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote.
The salary range for this role is 107,500 USD - 204,500 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate’s work experience, location, education/training, and key skills.Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement.Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company’s performance.This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply.RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window.RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans’ Readjustment Assistance Act.
Privacy Policy and Terms:
Click on this link to read the Policy and Terms
This role will collaborate with cross-functional teams to improve the online ordering platform, enhance customer experience, and drive measurable business outcomes.
The ideal candidate is highly organized, analytical, and comfortable working within Agile environments , managing product requirements, and translating business needs into actionable development tasks.
Key Responsibilities for a Digital Marketing Specialist Gather and document product requirements and translate them into Jira capabilities, epics, and user stories .
Support the Digital Product Manager in leading cross-functional teams responsible for delivering eCommerce initiatives.
Collaborate with UX designers and researchers to develop customer-centric digital experiences that drive engagement, conversion, and sales.
Analyze customer data and performance metrics to optimize the online experience.
Coordinate with internal teams including business analysts, developers, QA, marketing, and operations to execute digital strategies.
Balance competing priorities and drive solutions that improve customer experience and business outcomes.
Provide updates on project progress, product roadmap, and team performance.
Deliver performance reports and insights on key business KPIs to leadership and stakeholders.
Required Qualifications for a Digital Marketing Specialist Bachelor’s Degree preferred 3 – 5 years of experience in an eCommerce Product Owner or Digital Product role preferred Experience working within Agile methodology environments Strong analytical and problem-solving skills Excellent written and verbal communication skills Ability to manage multiple projects and priorities simultaneously Strong collaboration skills with cross-functional teams Preferred Qualifications for a Digital Marketing Specialist Experience supporting digital transformation initiatives Experience working with software development teams Familiarity with digital product lifecycle and eCommerce platforms Work Schedule for a Digital Marketing Specialist Monday – Friday | 8:00 AM – 5:00 PM EST Hybrid schedule available for candidates within 50 miles of Dublin, OH (in-office Monday and Wednesday) Remote work option available Benefits for a Digital Marketing Specialist Benefits available to full-time employees after 90 days of employment 401(k) with company match after 1 year of service If you are passionate about digital experiences, eCommerce strategy, and data-driven decision making , we encourage you to apply and join a collaborative team focused on delivering innovative digital solutions.
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