Veterans Evaluation Services Jobs in Usa
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We seek to be the 1 choice for the military community and their families.
Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members.
Be part of what truly makes us special and impactful.
The Opportunity It is all about learning and growing.
Our Licensed Insurance Professional role may be a new career for you.
There’s a lot to learn, but the journey is mapped out and USAA is willing to invest in you! Our comprehensive, fully paid six-month training program includes all training materials, class discussions, hands-on training, e-learning modules, and the instructor led guidance will help you to support our membership independently.
We also pay for all licensing costs! We have new training classes starting every month.
Our in-office development program provides you the training you need on USAA products and the encouragement to create a proactive and independent support style to service our membership.
After six months in-office, you’ll have the opportunity to work offsite 2 days a week.
The actual onsite days are settled between each employee and their manager.
Work schedules will vary and may include some weekends.
Military veterans and spouses are highly encouraged to apply.
Relocation assistance is not available for this position.
For new hires starting in February, March and April, we are offering a signing bonus of $2,000.
The signing bonus is paid in one installment after 45 days of employment.
We are currently seeking dedicated Property & Casualty (P&C) active producer/agents with an ACTIVE P&C producer agent license to work in our Phoenix Arizona office .
This schedule may require working evenings up to 10:00PM Local Time to include a permanent Saturday or Sunday.
These roles include a shift differential of 15% for hours worked after 6:00pm Local Time and any hours worked on Saturday or Sunday.
We have new training classes starting every month.
As a Licensed Insurance Professional, you'll work within defined guidelines and framework, to provide customer service, sales, and retention activities for one or more of USAA's Property & Casualty personal line products.
You will interact with our members across multiple contact channels (i.e.
inbound phone calls, email, chat, social media, etc.) to provide adequate coverage and advice to help ensure members’ financial security.
What you'll do: Facilitate the member experience by answering phone calls, emails, and other requests from members.
Apply developing knowledge of personal lines insurance to assist members with foundational to moderately complex quotes, binding new business, rating, policy, billing, payment, underwriting, contract and coverage provisions, and premium changes for insurance products and services.
Also, maintain respective trailing documents for all states.
Identify, assess and understand member needs and consistently provide complete and accurate advice and solutions for insurance products and services.
Provide detailed issue diagnosis while minimizing transfers, escalations and call backs.
Efficiently operate in a contact center environment and navigate multiple systems/programs while maintaining an engaging member interaction that occurs across multiple channels.
Maintain required Property & Casualty (P&C) licenses and state registrations.
Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.
What you have: High School Diploma or GED equivalent Current ACTIVE Property and Casualty or Personal Lines license in your current state of residence/or state of hire and ability to acquire additional licenses for other states as needed 1 year of customer service experience in insurance, financial services and/or relevant direct customer service and/or sales experience Ability to prioritize and multi-task, including navigating through multiple business applications What sets you apart: US military experience through military service or a military spouse/domestic partner Prior experience in a fast-paced contact center environment Training Schedule: Monday
- Friday 8hr shift within the hours of 8:00 AM – 6:00 PM Local Time USAA provides support to our members 7 days a week.
After training, you will be assigned either a 4 day or 5 day work schedule which includes weekends.
Work schedules are assigned based on business need to ensure adequate coverage for our members.
Work Schedule: All work schedules for this role are 40 hours per week and will have both weekday and weekend hours.
Work Schedule shifts will depend on business need.
Compensation range: The hiring range for this position is: $46,370
- $50,029.
Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive.
You are paid within the salary range based on your experience and market data of the position.
The actual salary for this role may vary by location.
Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.
The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.
Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness.
These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs.
Additionally, our career path planning and continuing education assists employees with their professional goals.
For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled.
Thus, interested candidates are encouraged to apply the same day they view this posting.
USAA is an Equal Opportunity Employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
At Syngenta, we are working to build the most collaborative and trusted team in agriculture that provides leading seeds and crop protection innovations to enhance the prosperity of farmers. To support this challenge, Syngenta’s Commercial Team is currently seeking an Agronomic Service Representative for Syngenta’s Ohio territory.
In this role, you will provide agronomic expertise within the district team. You will collaborate with sales teams to position on-farm solutions for growers through our retail channel partners by assisting with the development and delivery of Syngenta products and our agronomic messaging in the marketplace.
Accountabilities:
- Partner with our research and development team to gain technical knowledge of cutting-edge new products prior to registration and drive engagement through GrowMore trial demonstrations.
- Prepare and facilitate training both internally and externally on Syngenta’s portfolios and assist in developing the district campaign.
- Accountable for sales performance by providing technical and agronomic support and training to internal stakeholders, such as Retail Representatives, AgriEdge Specialists, and external stakeholders, such as growers, retailers, and distribution channel partners.
- Manage GrowMore sites as applicable and, with the engagement of the Technical Development Lead and the local Crop Protection Field Development Scientist, execute Sales Support trials at universities. Coordinate trial efforts within the local area through Retail Representatives and channel partners, and develop sales support materials to support marketing initiatives.
- Partner with the Ohio Sales Team to lead training on all key Syngenta products and solutions for locally assigned areas, working with sales teams, channel partners, and growers. Plan strategies to effectively compete against competitor products.
- Collaborate with district sales teams to position Syngenta's portfolio on farms, supporting our go-to-market strategy with retail customers, and provide agronomic leadership in developing campaign plans for the district.
- Develop business relationships with key internal personnel who influence the local market area, such as AgriEdge Specialists, Retail Representatives, District Managers, Technical Development Leads, Customer Unit Marketing Leads, Technical Product Leads, Crop Protection Field Development Scientists, and Technical Service Representatives. Maintain relationships with external influencers, such as key retailers and distribution partners.
- Provide guidance, training, and direct involvement as needed to assist with Syngenta service calls.
Required:
- A minimum of a Bachelor’s degree, preferably in Agronomy and/or related field. Master’s, Ph.D. degrees in Agronomy or other agriculture are highly preferred.
- A minimum of 2 years of previous experience, as well as strong technical background.
- Up to 20% travel is required within the Territory
- Must be eligible to work in the United States without sponsorship support from Syngenta
Desired:
- 5 years of previous related experience with strong interpersonal skills and an agricultural background.
- Ability to teach/train and diagnose agronomic concerns and to communicate very technical information to Retail Representatives, retailers, and growers in layman’s terms.
- Technical knowledge of product portfolio, product pipeline, and product value propositions.
- Agronomic theory – knowledge of farming best practices, seed technologies, and crop protection.
- Ability to create a professional and successful working environment with Retail Representatives, District Managers and other key Syngenta personnel.
- Possess the ability to demonstrate leadership with the technical community and within the district.
What We Offer:
- A culture that celebrates belonging and collaboration, promotes professional development and strives for a work-life balance that supports the team members. Offers flexible work options to support your work and personal needs.
- Full Benefit Package (Medical, Dental & Vision) that starts your first day.
- 401k plan with company match, Profit Sharing & Retirement Savings Contribution.
- Paid Vacation, Paid Holidays, Maternity and Paternity Leave, Education Assistance, Wellness Programs, Corporate Discounts, among other benefits.
Syngenta has been ranked as a top employer by Science Journal. Learn more about our team and our mission here: is an Equal Opportunity Employer and does not discriminate in recruitment, hiring, training, promotion or any other employment practices for reasons of race, color, religion, gender, national origin, age, sexual orientation, marital or veteran status, disability, or any other legally protected status.
WL: 4A
#LI-Remote
About Syngenta
At Syngenta Crop Protection, we're pioneering solutions that safeguard global food security while championing sustainable agriculture. As a world market leader headquartered in Switzerland, we empower farmers with innovative crop protection technologies that defend against nature's toughest challenges. We unite advanced science with digital solutions to develop intelligent crop protection that maximizes yields while minimizing environmental impact. Join our mission of revolutionizing plant protection from seed to harvest.
Role Overview:
We believe in quality ingredients – and not just for our food. Our most valuable ingredient – the heart of our business – is you.
Sodexo is seeking a well rounded operations enthusiast to join the team as a Patient Services Manager 2 at Erlanger Main Hospital located in Chattanooga, TN. Erlanger is a 800 bed academic medical center with over $5M in retail sales operating both "At Your Request" and "Expressly For You" Patient Dining programs.
What You'll Do:
- evaluate and develop service levels for the overall Patient Services Program targeted to exceed patient and customer satisfaction;
- oversee Sodexo’s Patient Dining Program and daily meal rounding inclusive of service recovery;
- collaborate with clinical, food service and interdisciplinary teams to enhance the patient experience;
- perform tray assessments to ensure food quality and presentation and tray accuracy;
- exceed Sodexo standards for Gold Checks and achieve successful regulatory inspections and audits; and/or
- perform management functions that include direct supervision of hourly associates including employee development.
What We Offer:
Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include:
- Medical, Dental, Vision Care and Wellness Programs
- 401(k) Plan with Matching Contributions
- Paid Time Off and Company Holidays
- Career Growth Opportunities and Tuition Reimbursement
More extensive information is provided to new employees upon hire.
What You Bring:
- excellent leadership and communication skills with the ability to maintain the highest of standards and implement company policies;
- passion for our patients and customers to ensure our Sodexo CARES (Compassion, Accountability, Respect, Enthusiasm and Service) behaviors are followed daily;
- knowledge of nutrition and specialized diets;
- experience with oversight of diet offices; and/or
- strong management skills, preferably in healthcare.
Who We Are:
At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide.
Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you’re happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please complete this form.
Qualifications & Requirements:
Minimum Education Requirement - Associate's Degree or equivalent experience
Minimum Management Experience - 2 years
Minimum Functional Experience - 2 years work experience in food or culinary services including restaurants, fast food, vending, catering services, institutional services, mall food courts, etc.
As a Bilingual Customer Service Representative
- (Spanish-English) working remotely in Sacramento, CA, you’ll be a part of bringing humanity to business.
#experienceTTEC Our employees have spoken.
Our purpose, team, and company culture are amazing and our Great Place to Work® certification in the United States says it all! This position requires that you reside within 50 miles of Sacramento, CA.
What You’ll be Doing Do you have a passion for helping others and giving them peace of mind? Whether it’s getting answers for customers quickly or resolving their issues with a smile, you’ll be the difference between their customer experience being just average or an exceptional one.
During a Typical Day, You’ll Answer incoming communications from customers Conduct research to provide answers for customers to resolve their issues What You Bring to the Role 6 months of customer service experience High school diploma or equivalent Great written and verbal communication skills in Spanish-English Computer experience High speed internet (> 15mbps) may be required for some programs What You Can Expect Supportive of your career and professional development An inclusive culture and community minded organization where giving back is encouraged A global team of curious lifelong learners guided by our company values Base wage starting at $18.48 per hour And we have a healthy benefits package based on your position that could include PTO, tuition reimbursement, health and wellness incentives Visit for more information.A Bit More About Your Role We’re committed to helping you build the skills and confidence to succeed, from day one and throughout your career.
Your training experience includes engaging, instructor‑led online sessions that use both webcam video and audio, so you can connect visually with trainers, leaders, and fellow teammates.
Webcam participation is expected during all instructor‑led TTEC and client‑required training, either throughout the session or at designated times, and is encouraged during coaching sessions to support meaningful connection and collaboration.
Along the way, you’ll also have access to individualized coaching and thousands of free courses to support your growth.
And while skills can be learned, your caring, supportive nature is what truly sets you apart.
At TTEC, you’re part of one dynamic, global family that’s here to support you every step of the way.
You'll report to Team Lead.
You'll contribute to the success of the customer experience and the overall success of the team.
About TTEC TTEC is a global consulting, technology, and managed services company that helps brands deliver smarter, more human customer experiences through data, AI, and technology.
Our work connects people and brands every day—and it starts with the talent behind the experience.
TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams.
We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity.
We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work.
As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way.
Compensation: $70,000–$90,000 Base + Monthly Bonus Potential
Relocation: $5,000 Relocation Incentive
Status: Open due to internal promotion
MISSION
This role exists to lead a high-performing service operation that delivers operational excellence, customer trust, and measurable growth. The Service Manager ensures that every technician hour is purposeful, every customer interaction builds long-term loyalty, and every team member grows in capability and accountability.
This is not a maintenance oversight position. It is a leadership command responsible for performance, culture, safety, and revenue within the service department.
The previous Service Manager was promoted — a signal that performance is recognized and advancement is real.
Within the first 12 months, the Service Manager will:
Maximize technician utilization and billable hours while maintaining safety and quality standards.
Deliver timely, professional service solutions that build long-term client relationships and repeat business.
Increase service-related sales through effective labor management, outreach, and collaboration with sales and operations teams.
Recruit, coach, and develop technicians and service personnel into accountable, capable professionals.
Oversee warranty processes, reporting accuracy, facility standards, and compliance with all safety requirements.
People Leadership & Development
Lead, mentor, and develop service team members to achieve operational and customer service excellence.
Recruit and retain top technical talent.
Conduct structured performance coaching and evaluations.
Foster a culture of accountability, professionalism, and continuous improvement.
Ensure consistent, timely, high-quality service delivery.
Build strong long-term customer relationships.
Resolve complex service issues with practical, value-driven solutions.
Prepare and deliver accurate service quotes.
Drive service revenue through strategic labor utilization.
Collaborate with sales and operations teams to identify growth opportunities.
Expand service customer base while improving retention rates.
Analyze shop capacity, technician productivity, and workflow efficiency.
Coordinate scheduling to meet operational deadlines.
Oversee warranty claims and ensure proper reimbursement.
Maintain a safe, clean, secure facility environment.
Prepare weekly and monthly performance reports.
This role is built for a leader who:
Takes ownership beyond job description
Sees systems, not just tasks
Leads with clarity and accountability
Values long-term relationships over short-term fixes
Builds teams that outlast individual tenure
If you are a service operations leader who believes performance and culture go hand in hand — and you are ready to command a department with measurable impact — this is your opportunity to lead.
Must have served in the U.S. Army, U.S. Navy, U.S. Marine Corps, U.S. Air Force, U.S. Coast Guard, U.S. Space Force, U.S. Reserves, or U.S. National Guard.
Proven Service Manager experience required; industry experience strongly preferred.
Minimum 4+ years of leadership experience managing teams and operational performance.
Demonstrated ability to sell labor and manage service revenue at the management level.
Strong communication skills.
Able to lead technicians, collaborate cross-functionally, and resolve customer concerns.
High organizational discipline with the ability to prioritize and manage multiple moving parts.
High school diploma or GED required; college degree preferred.
Employee Stock Ownership Plan (ESOP)
401(k) Retirement Plan
Health, Dental, Vision
Flexible Spending Accounts
Paid Training
Paid Holidays & Vacation
Company Paid Telehealth Program
Corporate Chaplain Program
As a Lead Customer Service Representative working onsite, you’ll be a part of bringing humanity to business.
#experienceTTEC Our employees have spoken.
Our purpose, team, and company culture are amazing and our Great Place to Work® certification in the United States says it all! This position requires that you reside within 75 miles of Portsmouth, VA.
If chosen for the position, you'll be assigned to work onsite on either 4010 Victory Blvd.
Suite 150, Portsmouth, VA 23701, or at 1701-C Church St.
Norfolk, VA 23504.
What You’ll be Doing Do you have a passion for leading a team and ensuring operations run smoothly? You’ll have ownership over delegating tasks to CSRs, verifying nightly deposits, and maintaining accurate records.
Whether it’s investigating patron accounts, resolving escalations with care, or ensuring KPI targets are met, you’ll be the difference between a team that’s simply functioning and one that’s thriving under strong leadership.
During a Typical Day, You’ll Delegate tasks to Customer Service Representatives, ensuring they handle scanning, communications, Quality Assurance, and cleaning tags effectively.
Investigate patron accounts and handle complaints or escalations to provide accurate information and resolutions.
Verify nightly deposits and update the Daily Reconciliation Spreadsheet, ensuring accuracy and understanding of inventory processes.
Ensure Key Performance Indicator targets are met for the Walk-In Center and maintain complete knowledge of all Customer Service Representative responsibilities.
Display leadership qualities, set a good example for the team, and fully support the Supervisor.
What You Bring to the Role High school diploma or equivalent 6 months prior inventory & data entry experience or related experience preferred Skilled in MS Office, spreadsheet, and processing programs Data Entry skills (35 wpm) Dependable, accurate and detail oriented What You Can Expect Supportive of your career and professional development An inclusive culture and community minded organization where giving back is encouraged A global team of curious lifelong learners guided by our company values Base wage starting at $17.50 plus performance bonus opportunities And we have a healthy benefits package based on your position that could include PTO, tuition reimbursement, health and wellness incentives Visit for more information.A Bit More About Your Role We’re committed to ensuring you have the skills and support to be successful in your role throughout your career.
From your first day in training, through individualized webcam-enabled, engagement and coaching, on into 1000s of free courses to support your career growth wherever that may take you.
And we know that you bring with you the one necessary ingredient that can’t be taught – a caring and supportive nature that will shine through as you help customers.
Our TTEC community is here for you as one dynamic, global family.
You'll report to the Team Leader.
You'll contribute to the success of the customer experience and the overall success of the team.
About TTEC Our business is about making customers happy.
That's all we do.
Since 1982, we've helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology.
On behalf of many of the world's leading iconic and hypergrowth brands, we talk, message, text, and video chat with millions of customers every day.
These exceptional customer experiences start with you.
TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams.
We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity.
We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work.
As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way.
As a Mandarin-English Bilingual Customer Service Representative working at the Embacardo BART station in San Francisco, CA, you’ll be a part of bringing humanity to business.
#experienceTTEC Our employees have spoken.
Our purpose, team, and company culture are amazing and our Great Place to Work® certification in the United States says it all! What You’ll be Doing Do you have a passion for working with people? Do you love being outdoors? If you love providing a quick, simple solution and providing change with a smile, you’ll be the difference between their customer experience being just average or an exceptional one.
During a Typical Day, You’ll Work directly with Clipper customers in face-to-face interactions, providing them support and helping them complete various actions with respect to Clipper cards.
Issue Clipper cards and add transit value to cards using a custom Point-of-Sale system Respond to a wide range of questions about using physical and mobile Clipper cards to pay for transit around the Bay Area.
Account for cash, commuter checks and credit/debit card payments completed during a shift.
What You Bring to the Role Bilingual in English and Mandarin Candidates must reside in San Francisco, CA and be willing to work onsite at the ticket booth located in Embarcadero BART Station.
Basic excel and computer knowledge Cash handling experience Handle and deescalate customer service situations What You Can Expect Part time
- 20-25 hours per week, 5 hours per shift Monday – Saturday (Saturdays are required) within the hours of 7am – 7pm, Saturdays are 9am-2pm Supportive of your career and professional development An inclusive culture and community-minded organization where giving back is encouraged A global team of curious lifelong learners guided by our company values Base wage starting at $22.06 per hour plus performance bonus opportunities Visit for more information.A Bit More About Your Role We’re committed to ensuring you have the skills and support to be successful in your role throughout your career.
From your first day in training, through individualized webcam-enabled, engagement and coaching, on into 1000s of free courses to support your career growth wherever that may take you.
And we know that you bring with you the one necessary ingredient that can’t be taught – a caring and supportive nature that will shine through as you help customers.
Our TTEC community is here for you as one dynamic, global family.
You'll report to Team Lead.
You'll contribute to the success of the customer experience and the overall success of the team.
About TTEC Our business is about making customers happy.
That's all we do.
Since 1982, we've helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology.
On behalf of many of the world's leading iconic and hypergrowth brands, we talk, message, text, and video chat with millions of customers every day.
These exceptional customer experiences start with you.
TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams.
We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity.
We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work.
As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way.
As a Cantonese-English Bilingual Customer Service Representative working at the Embacardo BART station in San Francisco, CA, you’ll be a part of bringing humanity to business.
#experienceTTEC Our employees have spoken.
Our purpose, team, and company culture are amazing and our Great Place to Work® certification in the United States says it all! What You’ll be Doing Do you have a passion for working with people? Do you love being outdoors? If you love providing a quick, simple solution and providing change with a smile, you’ll be the difference between their customer experience being just average or an exceptional one.
During a Typical Day, You’ll Work directly with Clipper customers in face-to-face interactions, providing them support and helping them complete various actions with respect to Clipper cards.
Issue Clipper cards and add transit value to cards using a custom Point-of-Sale system Respond to a wide range of questions about using physical and mobile Clipper cards to pay for transit around the Bay Area.
Account for cash, commuter checks and credit/debit card payments completed during a shift.
What You Bring to the Role Bilingual in English and Cantonese Candidates must reside in San Francisco, CA and be willing to work onsite at the ticket booth located in Embarcadero BART Station.
Basic excel and computer knowledge Cash handling experience Handle and deescalate customer service situations What You Can Expect Part time
- 20-25 hours per week, 5 hours per shift Monday – Saturday (Saturdays are required) within the hours of 7am – 7pm, Saturdays are 9am-2pm Supportive of your career and professional development An inclusive culture and community-minded organization where giving back is encouraged A global team of curious lifelong learners guided by our company values Base wage starting at $22.06 per hour plus performance bonus opportunities Visit for more information.A Bit More About Your Role We’re committed to ensuring you have the skills and support to be successful in your role throughout your career.
From your first day in training, through individualized webcam-enabled, engagement and coaching, on into 1000s of free courses to support your career growth wherever that may take you.
And we know that you bring with you the one necessary ingredient that can’t be taught – a caring and supportive nature that will shine through as you help customers.
Our TTEC community is here for you as one dynamic, global family.
You'll report to Team Lead.
You'll contribute to the success of the customer experience and the overall success of the team.
About TTEC Our business is about making customers happy.
That's all we do.
Since 1982, we've helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology.
On behalf of many of the world's leading iconic and hypergrowth brands, we talk, message, text, and video chat with millions of customers every day.
These exceptional customer experiences start with you.
TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams.
We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity.
We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work.
As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way.
Overview
When you join Kyocera Document Solutions America, Inc. you are joining an organization that is deeply rooted in the Philosophy of “doing what is right as a human being”. Through this Philosophy, our employees are passionate about providing best in class customer service through efficiency, accountability and a sense of urgency all while putting knowledge to work to drive change.
In addition, we’re a Great Place to Work… and we really mean it! Kyocera Document Solutions America, Inc. has been officially certified as a Great Place to Work since 2022. An organization earns this distinction when its employees have expressed their trust in the people they work for, have pride in what they do and enjoy the people they work with.
As a Technician, you will be responsible for providing a high level of service to our clients by maintaining optimum performance of their MFP’s and printers. You will complete emergency service calls as well as preventative maintenance calls at the customer’s location.
The chance to do something meaningful, to challenge yourself, to be a part of change in an industry, to influence change doesn’t come around every day.
Responsibilities
+ Travel to customers’ locations to complete service calls according to company policies.
+ Accurately diagnose, repair and maintain equipment in optimum operating condition at customers’ locations.
+ Manage and maintain a highly accurate car stock parts inventory.
+ Provide on-going key-operator training to enhance user productivity, increase machine uptime and reduce service tickets.
+ Project a positive company image through proper attire, personal grooming, exceptional communication skills, and excellent customer service.
+ Report poor machine performance at first suspicion to manager.
+ Keep current with new technology through off-site manufacturer's classes and online training.
+ Collaborate with customer service team to receive, prioritize, and accurately close service calls.
+ Maintain current KPI requirements for position.
+ Perform other duties as assigned.
Qualifications
+ A high school diploma or equivalent; or industry related experience and/or training; or combination of education and experience.
+ Computer literate and basic knowledge of networking.
+ Ability to install/diagnose a network printer.
+ Valid driver's license with an excellent driving record.
+ Ability to travel to and from customers within the subsidiary’s customer base.
+ Ability to read and follow technical schematics and service manuals.
+ Ability to troubleshoot electrical and mechanical failures.
+ Excellent communication skills.
+ Able to work independently, under pressure at customer locations and to accept direction on given assignments.
+ Physical requirements: ability to bend, lift 50 pounds.
+ Strong customer service skills.
+ Car Insurance Requirements:
o Standard Coverage with $1,000 Deductibles
o Bodily Injury $100,000 / $300,000
o Property Damage $50,000
o Collision Deductible $1,000
o Comprehensive Deductible $1,000
Preferred:
+ Computer skills including a working understanding of basic network connectivity and print drivers.
+ Minimum 2 years mechanical and electrical support experience, within office product industry.
+ Minimum training 2 current KDA or other manufacturer’s on-line apps or “connectivity” courses.
The typical pay range for this role is $50,000 -$62,000. This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography, and other relevant factors. This position may include a discretionary bonus based on performance.
Note
This is a general description of the duties and responsibilities most frequently required of this position. The company may from time-to-time request that the incumbent perform other related tasks and assume reasonable responsibilities that have not been specifically included in this description.
Kyocera Document Solutions America, Inc is a group company of Kyocera Document Solutions Inc., a global leading provider of total document solutions based in Osaka, Japan. The company’s portfolio includes reliable and eco-friendly MFPs and printers, as well as business applications and consultative services which enable customers to optimize and manage their document workflow, reaching new heights of efficiency. With professional expertise and a culture of empathetic partnership, the objective of the company is to help organizations put knowledge to work to drive change. Kyocera is looking for enthusiastic and innovative people to help our customers run their businesses more efficiently and more profitably. We offer a generous benefits package including medical, dental and vision plans, a 401k match, flexible spending, disability and life insurance, plus paid time off and holidays.
KYOCERA Document Solutions America, Inc. is an Equal Opportunity Employer, a VEVRRA Federal Contractor, and complies with all applicable federal, state, and local laws regarding nondiscrimination. Kyocera provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, or protected veteran status. Qualified minorities, women, protected veterans and/or individuals with disabilities are encouraged to apply.
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Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.
Job Summary
Responsible for supporting the store team so that a best in class experience for customers can be delivered. Provides great support to customers and the store team while constantly striving for improvement. Maintains accurate inventory, clean stores, tight back of house spaces and ensures excited customers who come back to learn more. Works on straight forward tasks using established procedures.
Core Responsibilities
- Provides strong understanding and enthusiasm for technology, especially company products and services and is a go-to resource who supports the store team in the front and back of the store.
- Constantly scans the sales floor to ensure counters, devices, accessories and walkways are accessible, clean and functioning and reports to leadership when exceptions are found.
- Greets customers during busiest moments, ensures they are connected to a sales consultant in a timely manner and is well prepared to demonstrate company technology to new customers to ensure they know the basics and encourage them to return.
- Frequently checks and inspects the back of the store for clean, secure and appropriately placed inventory. Assists with receiving inventory and properly stocking the back of house to store standards.
- Helps the leadership team by conducting the weekly cycle count process and helps look for opportunities to improve the store count process.
- Knows current processes and procedures and suggests improvements that enhance the customer and/or store experience.
- Readily adjusts and adapts to store management priorities and direction always demonstrating professionalism and integrity.
- Must be able to carry and lift up to 25 pound boxes, stand and move about the store constantly.
- Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.
- Other duties and responsibilities as assigned.
Employees At All Levels Are Expected To:
- Understand our Operating Principles; make them the guidelines for how you do your job.
- Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
- Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
- Win as a team - make big things happen by working together and being open to new ideas.
- Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
- Drive results and growth.
- Respect and promote inclusion & diversity.
- Do what's right for each other, our customers, investors and our communities.
Disclaimer:
- This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.
Skills
Communication, Customer-Focused, Professional Integrity, Resilience, Self Motivation, Teamwork, Workplace Organization
Compensation
Base Pay: $15.00
Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality to help support you physically, financially and emotionally through the big milestones and in your everyday life.
Education
High School Diploma / GED (Required)
Certifications (if applicable)
Relevant Work Experience
0-2 Years
Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.
