Vercel Competitors Jobs in Usa
758 positions found — Page 35
We are partnering with a trusted industry leader that manufactures high-quality construction, landscaping, and agricultural machine attachments known for performance, reliability, and fast fulfillment. They are seeking a results-driven Marketing Manager to be a key driver of revenue by executing data-driven, channel-specific marketing programs that connect end users with our dealer network and empower dealers with the tools, training, and campaigns needed to grow sales.
This role is responsible for leading integrated digital and traditional campaigns, overseeing content and brand management, and delivering measurable ROI across dealer and co-branded initiatives. The ideal candidate brings 3–5 years of B2B or dealer-channel marketing experience, a strong command of CRM and marketing automation platforms, and the ability to translate market insights and performance data into actionable strategies that increase engagement, traffic, and revenue.
Vision & Mission for the role
To be a key driver of revenue by executing data-driven marketing programs that connect end users to the dealerships and empower dealers with effective tools and campaigns.
To execute data-driven, channel-specific marketing programs that drive end-user traffic to the dealerships and support dealers with the tools, training, and campaigns needed to increase revenue.
Accountabilities
Campaign Execution and Performance
• Campaigns on time and within budget 95% of the time.
• Increase dealer engagement in campaigns year-over-year.
• Generate and track ROI digital and dealer co-branded campaigns.
• Track and report campaign performance metrics monthly with actionable insights.
Team and Project Coordination
• 95% on-time project delivery rate across all marketing initiatives.
• 90% satisfaction rate in internal collaboration surveys or peer feedback.
• Project roadblocks resolved within 48 hours to maintain campaign momentum.
• 100% compliance with project timelines documented in the marketing calendar or project management tool.
Content and Brand Management
• 100% of marketing materials adhere to brand guidelines.
• Regularly launch new content pieces (e.g., videos, sell sheets, email templates).
Market and Competitor Insights
• Identify at least 2 new marketing opportunities or threats per quarter based on market intelligence.
• Track dealer and end-user feedback to inform strategy, reporting recurring themes or pain points at least quarterly.
Key Responsibilities
- Execute marketing campaigns in line with the strategy set by the director.
- Oversee the production of marketing materials and content.
- Monitor campaign performance, track KPIs, and adjust tactics as needed.
- Coordinate with internal teams (sales, product, design) to support campaign goals.
- Help manage marketing tools and platforms (CRM, email platforms, social media schedulers).
- Research competitors, audiences, and channels to refine marketing tactics.
- Support event planning and promotional activities.
- Prepare reports and insights for director-level review.
- Manage schedules, vendors, or freelance support for projects.
- Plan, implement, and manage marketing campaigns across digital and traditional channels.
- Update or retire outdated assets quarterly to keep content library current and relevant.
- Produce a quarterly market and competitive landscape report with actionable recommendations.
- Maintain and update a competitor comparison tracker monthly.
- Present key market trend updates to leadership or sales teams at least once per quarter.
- Track and report on campaign effectiveness using KPIs such as lead generation, engagement, and ROI.
- Supervise and support marketing team members, freelancers, and vendors to ensure deadlines, budgets, and brand standards are met.
- Lead digital marketing efforts (SEO, PPC, email, social) focused on driving dealer engagement
- Work closely with the sales team to develop joint marketing initiatives that drive conversions.
- Prioritize and allocate resources efficiently across multiple projects
- Ensure all marketing content aligns with the company’s brand voice, messaging, and visual identity.
- Provide actionable insights and recommend adjustments to marketing tactics based on findings.
- Oversee the development of promotional materials, website updates, and social media content.
- Monitor market trends, customer behavior, and competitive activity.
- Uphold and promote the company’s core values, including Integrity, Commitment, Accountability, Compassion, Quality, Growth, and Positivity.
- Maintain regular and reliable attendance, ensuring availability for scheduled work and project deadlines.
- Follow all company policies and procedures, including those related to documentation, quality control, and workplace conduct.
- Additional duties as needed to support the department and the overall goals of the organization.
Qualifications
- Bachelor’s degree in Marketing, Communications, Business, or related fields
- 3–5 years of experience in marketing, preferably in dealer, channel, or B2B environments.
- Proven success executing marketing campaigns with measurable results.
- Experience supporting field or dealer marketing initiatives
Computer and Office Skills
- Expertise in CRM automation tools (Salesforce, HubSpot, Marketo).
- Experience with marketing automation tools (Marketo, Pardot, Eloqua).
- Skilled in digital marketing (SEO, PPC, Google Ads, email and social media).
- Proficient in Microsoft OfficeSuite, including Word, Excel, Publisher, and PowerPoint.
Cognitive Requirements
- Ability to manage multiple projects and prioritize in a fast-paced environment.
- Strong problem-solving skills and attention to detail.
- Ability to interpret campaign performance data and optimize strategies accordingly.
- Creative thinking to support compelling content and dealer programs.
- Strong grammatically correct written communication skills in English to articulate complex technical concepts.
Personal Skills & Physical Demands
- Clear communicator with strong writing and verbal skills.
- Organized, proactive, and dependable.
- Collaborative team player with ability to work across departments.
- Adaptable and open to feedback and continuous improvement.
- Ability to get along with others, demonstrating a collaborative and team-oriented approach.
- Regularly required to sit, talk, hear, and use hands to type and write.
- Occasionally required to stand, walk, and reach with hands and arms.
- Communicate effectively in verbal and written form.
- Visual activities include ability to distinguish colors and clarity of vision at twenty (20) feet or more, clarity of vision at twenty (20) inches or less, and three-dimensional vision.
- Must be able to occasionally lift and/or move up to 10 pounds.
Work Conditions
- Work is primarily performed in an office environment with moderate noise levels
- Occasional exposure to production or testing environments where safety protocols must be followed.
- May occasional have overnight travel to dealerships, shows, and other events.
We’re looking for an outgoing inside sales representative to help us smash our sales goals! You’ll help us generate leads by prospecting potential clients and adding qualified leads to the sales funnel. This is a great position for individuals who love working in a fast-paced environment where they can maximize their earning potential. If this sounds like a job you’ll love, apply now!
Compensation:$45,000 - $68,500 yearly
Responsibilities:- Expand the clientele by finding new business opportunities within specific geographies
- Track performance goals and key sales metrics on a monthly and quarterly basis to make sure company goals are achieved
- Generate qualified leads for the sales team so they can provide a quick response to customers
- Keep the customer database updated to ensure information on prospective and past clients is current
- Communicate with prospects via email, phone calls or other forms of communication to convert them into qualified leads and funnel them to the sales pipeline
- Engage with potential clients through phone calls and emails to introduce our services, build relationships, and close sales
- Collaborate with the sales team to develop strategies for reaching sales targets and expanding our customer base
- Utilize our CRM system to track interactions, follow up on leads, and ensure accurate record-keeping
- Participate in team meetings to share insights, discuss challenges, and celebrate successes
- Stay informed about industry trends and competitor activities to provide valuable insights to the team
- Assist in creating and delivering compelling sales presentations that highlight our unique value proposition
- Respond promptly to customer inquiries, providing exceptional service and fostering trust and loyalty
- Possess a valid U.S. driver’s license and be able to travel by car
- High school diploma or equivalent required, college degree preferred
- Proven track record of at least 2 years of experience in a sales position or related field
- Great time management, interpersonal, and communication skills, both written and verbal
- Understand the sales process and how to enter information into client databases
- Ability to communicate effectively over the phone and through email, building rapport with potential clients
- Familiarity with CRM systems for tracking interactions and managing leads
- Strong collaboration skills to work effectively with the sales team and contribute to strategy development
- Ability to quickly learn and adapt to new industry trends and competitor activities
- Exceptional organizational skills to manage multiple tasks and prioritize effectively
In business for over 30 years, our company has met every challenge and succeeded.
Connecting businesses nationwide with local advertising opportunities makes us an integral part of business activities and more. Our goal is to empower education through innovative business partnerships and positive messaging.
We believe communities thrive when we help businesses connect to them in support of nurturing the next generation of leaders and citizens.
#WHGEN2
Compensation details: 45 Yearly Salary
PI900e3274cd23-37344-39940220
Work with Medline sales force to grow targeted accounts.
Manage assigned territory through field sales activities to include territory analysis, total geographic coverage, account management, prospecting and new product evaluations.
Called into accounts as opportunities are identified within assigned territory and may work with account-assigned sales representatives to close sale.
Prepare and present clinical or technical proposals on how Medline's products can meet customer needs and how to integrate and implement with customer systems and equipment.
Need to live in the Seattle or Portland area.
Job Description MAJOR RESPONSIBILITIES Planning Participate in division overall product and market strategy, competitive analyses, research and development requirements.
Ensure the development of sales plans, strategies, objectives, policies, and procedures conform to broad corporate sales and marketing objectives.
Develop and implement sales tools and programs.
Develop and maintain specific account knowledge within assigned territory such as: key decision makers in each department, department hierarchy, products used and how they are used, company products and competitor’s products, new product process and programs.
Product & Industry Expertise Act as Product Specialist for assigned territory – will be called on as a product expert to develop and present sales proposals and systems solutions, and close complex technical sales.
Keep abreast of product specifications, service programs, competitive activities by constant communication and consulting with Marketing and Sales Management.
Support Medline Sales Reps by addressing questions via email, phone calls or in person.
Provide management with oral and written reports on customer needs, problems, interest, competitive activities, and potential for new products and services.
Maintain all product, clinical and procedural knowledge as it relates to the products being sold within a specific territory.
Monitor market conditions, innovations, and competitors' services, prices, and sales.
Demonstrate industry knowledge on the current practices, research, and professional norms for specific markets and specializations.
Attend sales, trade meetings, or read related publications to obtain information about market conditions, business trends, regulations, or industry developments.
Partnership / Collaboration Work directly with Medline Sales Managers to promote sales goals and initiatives.
Effectively build relationships and strategic partnerships with Sales Team as well external customers.
Customer Engagement Establish, develop, and maintain business relationships with prospective and current Medline customers in a defined territory/market segment to develop new sales for the Division.
Interact with clinicians to communicate product choices, and conduct product evaluations, trials and in-services.
Develop and maintain key physician, clinician and hospital contacts as well as industry influencers to achieve corporate objectives while servicing the customer to meet their needs.
Expedite the resolution of customer problems and complaints.
Presentation In collaboration with the territory sales team, create and conduct sales presentations on product lines to decision makers.
Educate customers on current industry trends and regulations.
Address any concerns or objections the customer may have about product or service.
Post-Close Lead customer product evaluations and implementations.
Develop and conduct customer in-services/technical training.
Develop product training and resource materials (tools, resources, presentations, manuals).
Monitor and analyze quality questions or customer complaints.
Troubleshoot complaints and help diagnose issue type (education, product).
Follow-up with the customers and sales reps when evaluations/implementations are completed.
Negotiate and conduct periodic reviews with the goal of securing and growing business with established customers.
Administrative Track sales performance against objectives and inform management of results.
Provide timely reporting and analysis of business conditions within accounts.
Monitor and distribute monthly reports and specialized reports on contracts, programs and focus areas.
Maintain customer records using automated systems.
Manage expense and sample accounts; respond to A/R issues.
MINIMUM JOB REQUIREMENTS Bachelor’s degree and at least 2 years of quota-based sales experience demonstrating a background in cold calling, commissioned, full-cycle sales experience OR at least 5 years of quota-based sales experience demonstrating a background in cold calling, commissioned, full-cycle sales experience.
At least 2 years of tangible product sales and account management experience.
Demonstrated track record of sales growth and quota attainment.
Proven ability to identify, connect with, build consensus and close new business.
Ability to organize and deliver clinical and/or technical information in a clear, concise manner.
Ability to work with minimal supervision in a detail-focused, results-oriented environment.
Communication skills to effectively communicate and build relationships with clients is crucial.
Customer service skills required to ensure customers have a positive experience from start to finish.
Time management skills required to meet sales targets.
Financial acumen needed to understand financial aspects and to manage contract figures.
Proficiency with Microsoft products.
Exposure to and use of Customer Relationship Management (CRM) software.
Position requires travel for business purposes (within state and out of state).
Due to the nature of the position, the ability to drive a car, travel in that car 80% of each day is required.
Environment includes office setting and medical facilities.
Position may require non-traditional work hours during in-services (ex.
weekends, multiple work shifts).
This is a fully commissioned position with additional incentive compensation.
This role includes a first-year guarantee of $100,000 with the potential to earn more.
This role is bonus-eligible.
Medline will not pay less than the applicable minimum wage or salary threshold.
Our benefit package includes health insurance, life and disability, 401(k) contributions, paid time off, etc., for employees working 30 or more hours per week on average.
For a more comprehensive list of our benefits please click here .
For roles where employees work less than 30 hours per week, benefits include 401(k) contributions as well as access to the Employee Assistance Program, Employee Resource Groups and the Employee Service Corp.
We’re dedicated to creating a Medline where everyone feels they belong and can grow their career.
We strive to do this by seeking diversity in all forms, acting inclusively, and ensuring that people have tools and resources to perform at their best.
Explore our Belonging page here .
Medline Industries, LP is an equal opportunity employer.
Medline evaluates qualified individuals without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability, neurodivergence, protected veteran status, marital or family status, caregiver responsibilities, genetic information, or any other characteristic protected by applicable federal, state, or local laws.
Job Title: Commercial Lines Product Manager
Location: Sarasota, FL (On-site, 5 days/week)
Industry: Insurance
Employment Type: Full-Time
Position Overview
We are seeking a highly skilled and technically proficient Commercial Lines Product Manager to lead the development and implementation of new commercial insurance programs. This role is hands-on and strategic, requiring deep expertise in multistate product development, regulatory compliance, and cross-functional collaboration. The ideal candidate will drive product innovation, ensure regulatory alignment, and deliver programs that meet market needs and business objectives.
Key Responsibilities
- Lead end-to-end product development for new commercial lines programs, including rate, rule, and form filings.
- Collaborate with Sales, Risk Management, Actuarial, Underwriting, Claims, Legal, Systems, and Compliance teams to gather input and ensure product integrity.
- Manage regulatory filing processes, including submission and response coordination via SERFF and IRFS.
- Translate product requirements into system programming specifications for policy administration platforms.
- Develop and validate data reporting requirements to monitor program performance and support regulatory data calls.
- Conduct pre- and post-launch system validation to ensure accurate implementation of product specifications.
- Analyze market trends, competitor filings, and performance data to inform product strategy and enhancements.
- Support onboarding and technical development of department staff.
- Stay current on emerging trends in P&C insurance and share insights with internal teams.
- Travel as needed to support product initiatives and team collaboration.
Qualifications
- Bachelor’s degree in Business or a related discipline.
- Minimum of 5 years of experience in commercial lines product management within the insurance industry.
- Strong familiarity with ISO rules, forms, and regulatory filing processes.
- Proven track record of successful product development and delivery with measurable ROI.
- Advanced data analysis skills and experience with performance monitoring tools.
- Excellent communication skills with the ability to convey complex information clearly.
- Demonstrated ability to lead cross-functional teams and influence stakeholders.
- Proficiency in Microsoft Office Suite (Excel, Word, Access, Outlook, PowerPoint).
- CPCU or similar insurance certification preferred.
Preferred Skills
- Experience analyzing competitor filings and market data.
- Strong understanding of policy administration systems and programming requirements.
- Ability to manage multiple projects in a fast-paced environment with precision and efficiency.
Job Description
We are seeking a skilled Mechanical Engineer to manage and expand relationships with internal and outsourced development partners on mechanical design and development. The role involves reviewing and evaluating designs and project activities for compliance with technology and development guidelines and standards, and providing tangible feedback to improve product quality. You will also review competitor products and report on components such as hinges, materials used, type of design, thermal constraints, subsystem design, and manufacturability. Additionally, you will provide domain-specific expertise and overall mechanical/thermal leadership to cross-organization projects, programs, and activities, and determine the complete mechanical and thermal BOM assembly list for PCs, including laptops, desktops, and docks.
Responsibilities
- Manage and expand relationships with internal and outsourced development partners on mechanical design and development.
- Review and evaluate designs and project activities for compliance with technology and development guidelines and standards.
- Provide tangible feedback to improve product quality.
- Review competitor products and report on components such as hinges, materials used, type of design, thermal constraints, subsystem design, and manufacturability.
- Provide domain-specific expertise and overall mechanical/thermal leadership to cross-organization projects, programs, and activities.
- Determine the complete mechanical and thermal BOM assembly list for PCs, including laptops, desktops, and docks.
Essential Skills
- Proficiency in electronic engineering, mechanical engineering, and electronics.
- Experience with hardware and PCB design and teardown.
- Bachelor of Science in Mechanical Engineering.
- Proficiency in CREO.
- Experience in electronics packaging and BOM analysis of equipment, PCB design, board layout, and knowledge of PC, laptop, desktop, and notebook design.
The main function of a usability researcher is to research market conditions in local, regional, or national areas to determine potential sales of a product or service. A typical marketing analyst is responsible for gathering information on competitors and methods of marketing and distribution.
Minimum 4 years' experience with qualitative and quantitative research methods.
Minimum 4 years' experience with data analysis and interpretation.
Minimum 4 years' experience with human-computer interaction (HCI) and UX principles.
Job Responsibilities:
• Forecast and track marketing and sales trends, analyzing collected data.
• Conduct research on consumer opinions and marketing strategies, collaborating with marketing professionals, statisticians, pollsters, and other professionals.
• Devise and evaluate methods and procedures for collecting data, such as surveys, opinion polls, or questionnaires, or arrange to obtain existing data.
• Gather data on competitors and analyze their prices, sales, and method of marketing and distribution.
• Measure the effectiveness of marketing, advertising, and communications programs and strategies.
Skills:
• Verbal and written communication skills, negotiation skills, customer service and interpersonal skills.
• Basic ability to work independently and manage one’s time.
• Basic knowledge of principles and methods for showing, promoting, and selling products or services.
• Basic knowledge of media production, communication and dissemination techniques and methods.
Education/Experience:
• Bachelor's degree in marketing or equivalent training required.
• 5-7 years related experience required.
Analytical Product Manager
User Feedback & Competitor Comparison (Advanced WiFi)
Pay: $65-$70/hr
Location: Greenwood Village, Co. 4 days onsite/1 day remote.
Goal
- Bolster data driven investigations to improve Advanced WiFi performance, end‑client interoperability, and overall customer satisfaction by leveraging internal and external customer/user feedback into actionable investigations.
Program Overview
- Review and facilitate user feedback loops for both internal employee and external customers insight
- Maintain open, rapid communication channels with internal stakeholder teams to make actionable impacts from reviewed customer/user feedback
- Inform Spectrum’s roadmap by tracking device ecosystem trends and upcoming features
- Lead competitor comparison documentation and upkeep for all ISP, FWA, and third-party WiFi Hardware and Advanced Feature offerings
- Ability to make decisions and solve problems while working under pressure
- Ability to develop strong working relationships with peers and project members
- Demonstrated experience defining and implementing Lean frameworks within a large enterprise
- Experience with Jira, Confluence, SharePoint, Tableau, and social media aggregation tools such as Talkwalker a plus
- Experience in Telecommunications industry
- Knowledge and experience with Agile delivery frameworks: Agile, Scrum, Kanban, SAFe, Scrum at Scale, LeSS, Lean, Six Sigma
Key Responsibilities
- Synthesize insights from dual feedback streams
- Combine qualitative (sentiment, themes, verbatim comments) and quantitative data (trends, volume, NPS/CSAT scores, engagement metrics) from internal employee programs and external WiFi 7 social/user feedback into clear, prioritized insight reports, executive summaries, and interactive dashboards.
- Translate user and employee voice into actionable product improvements by identifying high-impact pain points, feature requests, and opportunities; create data-backed prioritization frameworks to influence the product roadmap for both WiFi 7 router hardware/firmware and internal employee-facing programs/tools.
- Define and track success metrics tied to feedback
- Establish and monitor KPIs such as sentiment trends, issue resolution velocity, feedback loop closure rate, NPS/CSAT uplift, adoption of addressed features, and reduction in recurring complaints for both internal programs and WiFi 7 router user experience.
- Manage proactive social media engagement and reputation by working with social/media/customer success teams to respond to public feedback, escalate critical issues, convert detractors into advocates, highlight product wins based on positive mentions, and mitigate potential reputational risks emerging from WiFi 7 discussions.
- Roadmap and strategy
- Partner closely with engineering, firmware, UX, and hardware teams to define requirements, write user stories/epics, and ensure that validated feedback directly shapes iterations, bug fixes, new capabilities (e.g., enhanced mesh, AI-driven optimization), and release planning for WiFi 7 products and internal solutions.
- Facilitate cross-functional alignment and feedback review cadences Lead regular insight-sharing sessions, roadmap alignment meetings, and working groups with stakeholders (engineering, support, marketing, customer success, leadership) to present findings, gain buy-in, and track progress on feedback-driven initiatives.
- Governance and compliance
- Ensure data privacy, regulatory compliance, and responsible use of device intelligence.
- Maintain partner scorecards and periodic business reviews.
Core Processes (owned by this role)
- Feedback Collection and Analysis:
- Design and implement systems for gathering feedback from internal employees on company programs, tools, and services, including surveys, focus groups, and usage analytics.
- Monitor and analyze social media channels (e.g., Twitter/X, Reddit, Facebook, LinkedIn) for user feedback on WiFi 7 routers, identifying trends, pain points, and opportunities related to performance, usability, security, and features like multi-gigabit speeds, low latency, and enhanced spectrum efficiency.
- Synthesize qualitative and quantitative data from both internal and external sources to create actionable insights reports, dashboards, and recommendations.
- Product Strategy and Integration:
- Collaborate with engineering teams to prioritize feedback-driven features and bug fixes for WiFi 7 routers, ensuring alignment with technical standards (e.g., 802.11be) and market demands.
- Influence the roadmap for internal employee programs by translating feedback into iterative improvements, such as enhancing user interfaces, integration with existing systems, or adding new functionalities.
- Work with marketing and customer success teams to respond to social media feedback, turning negative experiences into product wins and amplifying positive user stories.
- Cross-Functional Leadership:
- Lead feedback review meetings with stakeholders, presenting data-backed proposals to senior leadership.
- Develop metrics for success, such as Net Promoter Score (NPS), sentiment analysis scores, and resolution rates for identified issues.
- Stay abreast of industry trends in WiFi technology, user experience design, and feedback management tools to innovate collection methods.
Qualifications
- 7+ years in Product Management, Partner/Program Management, or Technical Account Management; telecom/broadband/Wi‑Fi domain experience strongly preferred.
- Hands‑on experience designing and running customer feedback loops and opening investigations based on trending data.
- Strong understanding of Wi‑Fi technologies (802.11ac/ax/be), DFS behavior, mesh systems, client steering/roaming, and device interoperability.
- Proven experience driving cross‑functional programs with Engineering, QA, Operations, Legal, and Marketing.
- Data‑driven: able to define KPIs, interpret telemetry, and build actionable insights (e.g., Tableau/Looker).
- Tools: Jira/Confluence, release management systems, device telemetry platforms; familiarity with Plume/OpenSync, CUJO DI, and prior experience working with vendors a plus.
Success Metrics (KPIs)
- Reduction in RC/TC rates tied to partner/interoperability issues.
- Experience Feedback SLA adherence: # of Tier‑1 partners onboarded and active
- NPS/CX improvements for cohorts impacted by interop fixes
- Decrease in repeat trouble calls for identified device categories or
RELATED WORK EXPERIENCE Number of Years:
Project Management experience 7+
Lean/Agile process experience 3+
EDUCATION, CERTIFICATION & LICENSES:
Bachelor’s degree in computer science, business, marketing, information systems, business administration or related field, or equivalent experience
Disclaimer: Brooksource, Medasource, and Calculated Hire are part of the Eight Eleven Group family of companies and operate under Eight Eleven Group, LLC. All employees receive the same benefits, policies, and terms of employment.
EEO:
We are committed to creating an inclusive environment for all employees and applicants. We do not discriminate on the basis of race, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, ancestry, age, disability, genetic information, marital status, military or veteran status, citizenship, pregnancy (including childbirth, lactation, and related conditions), or any other protected status in accordance with applicable federal, state, and local laws.
Benefits & Perks:
Brooksource offers competitive medical, dental, vision, Health Savings Account, Dependent Care FSA, and supplemental coverage with plans that can fit each employee's needs. We offer a 401k plan that includes a company match and is fully vested after you become eligible, paid time off, sick time, and paid company holidays. We also offer an Employee Assistance Program (EAP) that provides services like virtual counseling, financial services, legal services, life coaching, etc.
Pay Disclaimer:
The pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.
SUMMARY:
As part of our core values of Winning Together and Striving for Excellence, the National Customer Service & Sales Center (NCSSC) in Westfield, Indiana is creating a new Product Technical Team to provide LEDVANCE Customers, Field Sales, Sales Agents, and Customer Service Representatives, with a single point of contact for comprehensive technical support on all LEDVANCE products and services. The Product Technical Team will provide quality technical support and accurate dissemination of technical information through frequent advanced product training and knowledge sharing. Success of this team will be achievable through employee dedication and commitment to meeting assigned objectives and key performance indicators.
ESSENTIAL DUTIES:
- Provides pre and post sales technical support and expertise on all LEDVANCE products and services via phone and email to the LEDVANCE sales team, sales agents, and directly to the customer.
- Provides technical input into bid proposals, projects, and technical documents within the sales process, and identifies additional sales opportunities with existing customers.
- Collaborates with sales teams to develop and recommend products and services to meet customers' requirements.
- Collaborates with Product Management and Application Engineers to leverage their support and to escalate technical issues.
- Maintains up-to-date and comprehensive knowledge of the organization's and competitor’s products and/or services.
- Maintains product technical knowledge database and documentation.
- Participates in frequent and advanced training sessions and learning opportunities, product launch webinars, and shares product knowledge with colleagues.
- Cross references competitor’s products to nearest acceptable LEDVANCE equivalent.
- Utilizes to track product technical calls and cases.
- Works on problems of moderate to complex scope. Typically, does not refer to established guidelines. Works independently; receives minimal guidance.
EDUCATION AND EXPERIENCE:
- Education: AS plus minimum 5 years relevant experience required. Lighting Certified (LC) or willing to become certified with prior product technical and customer service experience preferred.
- At least 2 years prior call-center experience preferred.
- Lighting knowledge preferred.
ADDITIONAL INFORMATION:
- Position in located in Wilmington MA. In-office requirements are: Tuesday and Wednesday + one additional day.
- Position is not eligible for work sponsorship or relocation.
- Compensation: $50 - $55k
Associate Merchant / Buyer
The Role
We’re looking for an experienced Associate Merchant/ Buyer to work with Product Development and lead seasonal assortment planning across our ecommerce and B2B channels. The ideal candidate for this role is a passionate fashion-forward buyer who understands how brand storytelling, product, and timing drive demand and brand loyalty.
Responsibilities
Buying Support & Analytics
Provide hands-on support for buying activities and sku performance analysis.
- Pull and analyze sales reports to inform buying decisions
- Generate performance reports across categories, styles, and time periods
- Track sell-through rates, inventory levels, and key performance metrics
- Support reorder and markdown recommendations based on inventory reports and data analysis
- Prepare buying presentations and line reviews
- Select and buy product across key categories with a clear aesthetic and customer lens
- Shape seasonal assortments and focused capsules
- Partner closely with design and product development to influence direction early
- Collaborate with management for Purchase Order Placement
Seasonal & Launch Calendar
- Project manage the merchandising launch calendar across ecommerce and wholesale B2B channels
- Align buying decisions with launch timing, marketing, and seasonal selling windows
- Plan ecommerce drops, exclusives, and limited releases
- Keep assortments tight, intentional, and on time
- Support development of balanced line plans that inform buying strategy
- Maintain organized sku tracking systems
Channel Strategy: Ecommerce & B2B
- Build assortments that work digitally and resonate with wholesale partners
- Support wholesale collection planning
- Ensure the right product is available for the right channel at the right timing
- Support B2B needs including:
- Wholesale line sheets and seasonal offerings
- Channel-appropriate pricing and margins
- Ensure product availability aligns with each channel’s selling cadence
Trend Research & Analysis
Identify and analyze external marketplace trends across all relevant product elements to inform buying and product development decisions.
- Research and monitor the competitive landscape across key competitors
- Execute and document comprehensive marketplace research
- Identify product opportunities based on competitive analysis
- Track competitor pricing, promotions, and assortment strategies
Sample Management & Administrative Operations
Maintain organized systems for sample tracking and merchandising operations.
- Track and organize all product samples throughout the development cycle
- Maintain sample organization
- Coordinate sample requests with internal teams
- Document sample status and maintain sample tracking docs on
- Manage administrative tasks to support merchandising workflow
- Maintain accurate sample logs, vendor lists, and shipment records.
- Coordinate with marketing and ecomm to ensure timely delivery of PPS, TOPs, and Bulk Production orders for consumer launch.
- Prepare and organize samples for photoshoots, trade shows, and showroom displays.
- Update internal systems , sample trackers, with notes and approvals.
- Help resolve discrepancies between packing lists and received samples.
- Maintain cleanliness and organization of the sample room and sample files.
Who You Are
- An analytical merchant/ buyer with keen trend awareness
- Experienced in fashion, jewelry, or lifestyle brands
- Comfortable owning decisions in a lean environment
- Organized, decisive, and deeply brand and product-driven
Qualifications
Required:
- 2-4 years of experience in merchandising, buying, or retail product development
- Strong analytical skills with proficiency in Excel and data analysis
- Excellent organizational and project management abilities
- Fashion industry knowledge and trend awareness
- Detail-oriented with ability to manage multiple priorities
- Strong communication and collaboration skills
Preferred:
- Associate’s or Bachelor’s degree in Fashion Merchandising, Product Development, or a related field preferred.
- Experience with merchandising software and shopify reporting tools
- Understanding of product development processes/PLM
- Ecommerce and B2B assortment creation.
Profitmind is building the intelligence behind how retailers make pricing and merchandising decisions. Today, many of these decisions are still driven by spreadsheets, rigid rules, and manual judgment, even at the largest brands.
Our platform turns complex data such as sales, inventory, and competitive signals into clear, explainable recommendations merchants can trust. Our platform focuses on impact, helping retailers improve margin, inventory health, and decision quality at scale.
Based in Pittsburgh, Profitmind is backed by a recent strategic investment from Accenture, and scaling its agentic AI platform to power decision-making for some of the world’s largest retailers.
About the role:
We are seeking a Machine Learning Engineer who understands the heartbeat of retail. In this role, you will build the intelligence that helps major retailers make critical merchandising decisions, balancing profit, revenue, and inventory health.
You will sit at the intersection of ML Engineering, Retail Strategy, and Data Science. Your work will power the "brain" of our platform, transforming raw sales data and competitive signals into actionable pricing strategies and clear insights for merchants and buyers.
What you’ll do:
- Design and deploy models specifically for retail challenges, such as demand forecasting, price elasticity at the SKU level, seasonality detection, and markdown optimization.
- Evolve our Python-based optimization engine to handle complex retail constraints (e.g., maintaining brand standards, psychological price points, and inventory sell-through targets).
- Engineer systems that explain the "why" behind a price change. You will translate model outputs into merchant-friendly insights (e.g., "We recommend a markdown here because competitor X dropped price and inventory depth is high").
- Develop logic to optimize products across their entire lifecycle—from initial price setting to promotional strategies and final clearance.
- Build robust data pipelines to ingest and process diverse retail datasets, including POS transactions, competitor scraping, and inventory feeds.
- Work closely with product managers to understand the needs of category managers and pricing analysts, ensuring our algorithms solve real-world merchandising pain points.
What we’re looking for:
- 3+ years of experience building production ML systems using Python, Scikit-learn, or PyTorch, with a focus on regression and time-series forecasting.
- A strong understanding of (or deep interest in) retail mechanics—how inventory turns, gross margin, and sell-through rates drive business success.
- Familiarity with mathematical optimization techniques and how to apply them to business constraints (e.g., linear programming, constraint satisfaction).
- Expert SQL skills and ability to model complex data relationships (e.g., parent-child product hierarchies, store clusters).
- The ability to look at an optimization result and explain the business logic behind it. You can debug not just code, but the retail logic.
- Bachelor’s degree in Computer Science, Data Science, Machine Learning, Mathematics, or a related technical field.
Nice to have:
- Master’s degree in Artificial Intelligence, Computer Science, Operations Research, or Statistics.
- Experience in Retail Analytics, E-commerce, Supply Chain, or Revenue Management.
- Familiarity with "Explainable AI" (XAI) tools to make black-box models transparent to business users.
- Experience handling sparse data or cold-start problems (e.g., pricing new products with no history).