Vedan Technologies Jobs in Usa

6,317 positions found — Page 5

Lecturer Pool - Sutardja Center for Entrepreneurship & Technology - College ofEngineering
Salary not disclosed
Berkeley, CA 2 days ago
Position overview

Salary range:
The UC academic salary scales set the minimum pay at appointment. See the following table for the current salary scale for this position: . The current full-time salary range for this position is $75,301 - $199,722. TSP hourly rate: $150-$375. Starting salary will be commensurate with highest degree, past college-level teaching experience, relevant industry experience and equity within the department.

Percent time:
Lecturer positions may range from 17% to 100% time in a given fall or spring semester. Instructors teaching one course with three hours of lecture per week during the fall or spring semester will normally be appointed at 33% time; exact percentages depend on contact hours and other assigned duties. Lecturer positions may range from 4% to 22% in the summer.

TSP assignments are hourly based on contact hours and other assigned duties.

Anticipated start:
Academic-Year: July 1

Fall semester (only): August 1

Spring semester (only): January 1

Summer (only): May - August

Review timeline:
The use of a lecturer pool does not guarantee that an open position exists. See the review date specified in AP Recruit to learn whether the department is currently reviewing applications for a specific position. If there is no future review date specified, your application may not be considered at this time. Applications for fall and summer semesters are usually reviewed in February/March, and for spring semester in August/September.

Position duration:
Lecturer positions may vary and can be for one semester or a full academic year. TSP positions may vary and can be for one day, a few days, one week, or a few weeks.

Application Window


Open date: July 10, 2025




Most recent review date: Sunday, Feb 15, 2026 at 11:59pm (Pacific Time)

Applications received after this date will be reviewed by the search committee if the position has not yet been filled.




Final date: Friday, Jul 10, 2026 at 11:59pm (Pacific Time)

Applications will continue to be accepted until this date, but those received after the review date will only be considered if the position has not yet been filled.



Position description

The Pantas and Ting Sutardja Center for Entrepreneurship & Technology (SCET) at the University of California, Berkeley invites applications for a pool of qualified temporary instructors to teach experiential-based courses in SCET, housed within the College of Engineering, should an opening arise. The number of positions varies from semester to semester (Spring, Summer and Fall) depending on the needs of the department.



UC Berkeley's SCET is the premier institution for the study and practice of entrepreneurship and technology innovation. SCET's mission is to empower innovators to positively change the world and believe mindsets and behaviors matter, diversity adds value, and innovators should be responsible for what they create. Since 2005, SCET has created the foundation of Berkeley's entrepreneurship ecosystem and is known for developing the Berkeley Method, an internationally recognized approach to teaching technology entrepreneurship to undergraduate students, innovation to graduate students, and technology firm leadership to executives and professionals. SCET is where aspiring entrepreneurs and innovators take a deep dive into the world of entrepreneurship and technology innovation. SCET courses offer students the opportunity to learn from experts in their fields, as well as their classmates, and address real-world problems through hands-on group projects. Students have the chance to build networks, learn how to start and grow their own start up, and strengthen transferrable skills in areas such as leadership, teamwork, and communication. The mindsets and skills introduced in SCET classes prepare students to become innovative leaders in their industry, jobs or ventures regardless of the field.



SCET hires a number of qualified professionals and academics to hold temporary lecturer appointments to lend variety and subject matter expertise to our core topics. The topics in our Fall, Spring and Summer curriculum may include but are not limited to: Technology Entrepreneurship, the Berkeley Method of Entrepreneurship, Leadership, Product Management, and other advanced topics and challenge labs in entrepreneurship, innovation, and technology including, but not limited to environmental sustainability, plant based foods, smart cities, future of work, health technology, sports technology, and other emerging technologies and industries.



SCET hires for both lecturer and Teacher Special Program (TSP) positions. TSPs teach short courses on one or more of the topic areas listed. Most TSP courses are taught in a 'bootcamp' format in August and January. Lecturers and TSPs are responsible for the course syllabus, curriculum development and delivery, holding office hours, student assessment through relevant projects, presentations, problem sets, exams, and/or class attendance and participation, and assigning grades.



Unit:

Labor Contract:



Qualifications

Basic qualifications (required at time of application)

Bachelor's degree or equivalent international degree required at the time of application.



Additional qualifications (required at time of start)

Advanced degree or five years teaching experience and/or five years industry experience.



Preferred qualifications

Experience starting and growing new technology ventures, investing, and/or executive experience. Experience teaching undergraduate-level innovation topics.



Application Requirements

Document requirements

  • Curriculum Vitae - Your most recently updated C.V.


  • Cover Letter - Within your cover letter please address your experience and interest in teaching as well as your experience starting and growing new technology ventures, investing, and/or executive experience.




Reference requirements
  • 0-2 required (contact information only)


Apply link:
JPF04953

Help contact:



About UC Berkeley

UC Berkeley is committed to diversity, equity, inclusion, and belonging in our public mission of research, teaching, and service, consistent with UC Regents Policy 4400 and University of California Academic Personnel policy (APM 210 1-d). These values are embedded in our Principles of Community, which reflect our passion for critical inquiry, debate, discovery and innovation, and our deep commitment to contributing to a better world. Every member of the UC Berkeley community has a role in sustaining a safe, caring and humane environment in which these values can thrive.



The University of California, Berkeley is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or protected veteran status.



For more information, please refer to the University of California's Affirmative Action and Nondiscrimination in Employment Policy and the University of California's Anti-Discrimination Policy.



In searches when letters of reference are required all letters will be treated as confidential per University of California policy and California state law. Please refer potential referees, including when letters are provided via a third party (i.e., dossier service or career center), to the UC Berkeley statement of confidentiality prior to submitting their letter.



As a University employee, you will be required to comply with all applicable University policies and/or collective bargaining agreements, as may be amended from time to time. Federal, state, or local government directives may impose additional requirements.


Unless stated otherwise, unambiguously, in the position description, this position does not include sponsorship of a new consular H-1B visa petition that would require payment of the $100,000 supplemental fee.



As a condition of employment, the finalist will be required to disclose if they are subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct.




  • "Misconduct" means any violation of the policies or laws governing conduct at the applicant's previous place of employment, including, but not limited to, violations of policies or laws prohibiting sexual harassment, sexual assault, or other forms of harassment or discrimination, as defined by the employer.
  • UC Sexual Violence and Sexual Harassment Policy
  • UC Anti-Discrimination Policy
  • APM - 035: Affirmative Action and Nondiscrimination in Employment


Job location
Berkeley, CA
Not Specified
Product Owner - Affinity Solutions Technology (Hybrid)
Salary not disclosed
*At Securian Financial the internal position title for this role is Product Owner Consultant. Securian is hiring for 2 openings off this posting. One openning for a PO role connected to our Remittance and Servicing Team (REST), and the other for a PO role connected to our New Business and Claims Team (NBC).*

Overview:

As a Product Owner in Affinity Solutions Technology (AST) you will lead a cross-functional agile team implementing technology solutions for Securian's Affinity Solutions and Securian Canada markets. AST teams demonstrate passion for delivering innovative solutions for clients, customers, and internal partners, driven by creative problem-solving skills, strong collaboration, and analytical abilities.

You need to be passionate about delivering business value through technology while remaining flexible to adapt to evolving and emerging needs. You will partner with stakeholders to define your team's strategy and roadmap, owning your team's prioritization and delivery. You will work closely with your team, other Product Owners, business stakeholders, engineering leaders, and technology partners to deliver solutions using a blend of methodologies.

Responsibilities include but not limited to:

  • Partners with the business to build trust and translate operations, customer needs, and technology into impactful digital solutions-resolving trade-offs, managing risks and dependencies, creating and driving product roadmaps with a focus on measurable outcomes, and communicating transparently.

  • Maintains a backlog to prioritize work/stories for the team by synthesizing all relevant data, research and any other available information.

  • Engages stakeholders through ongoing collaboration to understand evolving customer needs, advocate for the business, and share insights with teams to drive alignment and optimal outcomes.

  • Leverages emerging best practices and market trends to drive operational efficiencies and align technology strategies with business goals.

  • Uses all available resources (e.g., analytics, reporting, surveys, ethnographic research, qualitative data, usability testing) to understand product performance and customer satisfaction.

  • Effectively communicates product value through storytelling, connecting to business/customer impact and engages stakeholders in strategic decisions to optimize outcomes.

  • Cross functional understanding of how their work integrates with other business workstreams and initiatives.

  • Understands how to leverage team effectiveness metrics (e.g., velocity/cycle time) to drive value.

  • Contributes to strategic product decisions by incorporating total cost of ownership and providing input into operating budget planning.

  • Participates in governance meetings and communicates technical and business product status and progress with senior leaders.

  • Creates product delivery commitments such as service level agreements and BCM plans to support resiliency requirements.

  • Engages in product discovery efforts to identify strategic opportunities.

  • Proactively develops and demonstrates advanced knowledge of and experience with the technical product(s) and is conversant in the product architecture to drive growth and improve customer experience.

  • Directly responsible for implementation, configuration, and/or continuous improvement of a technical product based on value

  • Anticipates and identifies new product opportunities to drive value. Provides input and leads the design of meaningful tests and learning opportunities.

  • Ensures project delivery is in conformance with company methodologies and standards; leads and provides guidance for project management for initiatives, ensuring business objectives are met and business benefits are delivered.

Qualifications:

  • Working knowledge of agile practices. Understands the fundamentals of iterative development, incremental delivery, backlog management, burndown metrics, velocity, and task definition.

  • Leadership skills to gain credibility, garner respect, guide the creation of a self-organizing team, being assertive with business priorities and opposing viewpoints while adhering to agile concepts and principles.

  • Ability to influence teams to deliver great customer experience without direct authority.

  • Working knowledge of Product Management practices.

  • Strong communication, facilitation, and interpersonal skills to engage agile team and stakeholders, facilitate discussions, negotiate, and resolve conflict.

  • Strong analytical and critical-thinking skills, creative problem-solving skills, and attention to detail.

  • Ability to work with minimal direction, flexibility to adapt to shifting priorities and schedules, handle multiple issues simultaneously, and manage stressful situations for self and team.

  • Strong knowledge of technology and architectural principles to drive implementation of scalable, maintainable, and resilient solutions.

Preferred Qualifications:

  • Proven track record as a Product Owner or individual contributor responsible for value and viability of technology solutions.

  • Proven track record working in an agile environment while delivering results based on effective prioritization.

  • Experience with stakeholder management and collaboration.

  • Ability to quickly learn new domains and adapt to changing business needs.

  • Knowledge of product and project and portfolio management best practices.

  • Ability to communicate effectively with diverse audiences including executives, customers, and technical teams.

  • Experience identifying critical emerging business needs and service challenges and ability to quickly and effectively shift/coordinate resources to deliver immediate impact.

  • Proven ability to engage with both individual contributors and leaders of the highest levels in constructive and collaborative relationships.

  • Demonstrated results of gaining credibility, gaining respect and building trust, guiding the creation of self-organizing teams and being assertive with business priorities and opposing viewpoints while adhering to agile concepts and principles.

#LI-hybrid **This position will be in a hybrid working arrangement.**

Securian Financial believes in hybrid work as an integral part of our culture. Associates get the benefit of working both virtually and in our offices. If you're in a commutable distance (90 minutes), you'll join us 3 days each week in our offices to collaborate and build relationships. Our policy allows flexibility for the reality of business and personal schedules.

The estimated base pay range for this job is:

$84,000.00 - $155,000.00

Pay may vary depending on job-related factors and individual experience, skills, knowledge, etc. More information on base pay and incentive pay (if applicable) can be discussed with a member of the Securian Financial Talent Acquisition team.

Be you. With us. At Securian Financial, we understand that attracting top talent means offering more than just a job - it means providing a rewarding and fulfilling career. As a valued member of our high-performing team, we want you to connect with your work, your relationships and your community. Enjoy our comprehensive range of benefits designed to enhance your professional growth, well-being and work-life balance, including the advantages listed here:

Paid time off:

  • We want you to take time off for what matters most to you. Our PTO program provides flexibility for associates to take meaningful time away from work to relax, recharge and spend time doing what's important to them. And Securian Financial rewards associates for their service by providing additional PTO the longer you stay at Securian.

  • Leave programs: Securian's flexible leave programs allow time off from work for parental leave, caregiver leave for family members, bereavement and military leave.

  • Holidays: Securian provides nine company paid holidays.

Company-funded pension plan and a 401(k) retirement plan: Share in the success of our company. Securian's 401(k) company contribution is tied to our performance up to 10 percent of eligible earnings, with a target of 5 percent. The amount is based on company results compared to goals related to earnings, sales and service.

Health insurance: From the first day of employment, associates and their eligible family members - including spouses, domestic partners and children - are eligible for medical, dental and vision coverage.

Volunteer time: We know the importance of community. Through company-sponsored events, volunteer paid time off, a dollar-for-dollar matching gift program and more, we encourage you to support organizations important to you.

Associate Resource Groups: Build connections, be yourself and develop meaningful relationships at work through associate-led ARGs. Dedicated groups focus on a variety of interests and affinities, including:

  • Mental Wellness and Disability

  • Pride at Securian Financial

  • Securian Young Professionals Network

  • Securian Multicultural Network

  • Securian Women and Allies Network

  • Servicemember Associate Resource Group

For more information regarding Securian's benefits, please review our Benefits page.

This information is not intended to explain all the provisions of coverage available under these plans. In all cases, the plan document dictates coverage and provisions.

Securian Financial Group, Inc. does not discriminate based on race, color, religion, national origin, sex, gender, gender identity, sexual orientation, age, marital or familial status, pregnancy, disability, genetic information, political affiliation, veteran status, status in regard to public assistance or any other protected status. If you are a job seeker with a disability and require an accommodation to apply for one of our jobs, please contact us by email at , by telephone (voice), or 711 (Relay/TTY).

To view our privacy statement click here

To view our legal statement click here


Remote working/work at home options are available for this role.
Not Specified
Strategy and Technology, Director
✦ New
Salary not disclosed
*The Role*

We are looking for a Senior IT Consultant who is as comfortable resetting a misconfigured MDM profile as they are sitting across a conference table from a COO, walking them through why their staff keeps clicking phishing links and what to actually do about it.

This is not a help desk role. This is not a break-fix role. This is a relationship role, supported by deep technical expertise. The right person understands that in our world, the hardest problems are rarely technical. They are behavioral, organizational, and cultural. The technology is almost always the easy part.

You will be assigned to a dedicated set of clients and will function as their trusted IT lead embedded, proactive, and accountable. You will collaborate closely with our founder and existing team on standards, tooling, and service delivery.

*What Youll Do*

* Serve as the primary IT point of contact for a portfolio of 36 client organizations, building genuine relationships with leadership, operations staff, and end users alike.
* Conduct regular on-site and remote engagements not just for break-fix, but for strategic check-ins, technology reviews, and training sessions that actually change behavior. This does include flight travel 3-4 times a year.
* Design and manage security programs including endpoint protection, email security, phishing simulation, and security awareness training with the understanding that the goal is culture change, not checkbox compliance.
* Own the Apple ecosystem: device enrollment, MDM (Jamf/Mosyle), fleet management, onboarding/offboarding workflows, and OS lifecycle planning.
* Lead vendor management evaluating, procuring, and managing SaaS tools, ISPs, hardware, and third-party services on behalf of clients.
* Support data retention, compliance, and policy development for clients in regulated or grant-funded environments.
* Deliver executive-ready communication: clear, non-technical summaries of technical issues, risks, and recommendations for C-suite and board audiences.
* Collaborate with Stiqibits team on internal playbooks, documentation, and service improvement.

*What Were Looking For*

*Required*

* 5+ years of IT experience, with meaningful time spent in a client-facing MSP, consulting, or embedded IT role.
* Deep hands-on experience with the Apple ecosystem macOS, iOS, MDM, and the tools that support them.
* Demonstrated ability to manage client relationships at the executive level with professionalism, empathy, and confidence.
* A track record of driving technology adoption and behavioral change in organizations that are not naturally tech-forward.
* Solid grounding in cybersecurity fundamentals: endpoint management, identity and access, email security, phishing mitigation, and security training programs.
* Excellent written and verbal communication you can explain anything to anyone without condescension.
* Self-direction and professional maturity: you manage your own schedule, own your commitments, and flag issues early.

*Preferred*

* Direct MSP or multi-client IT experience, including client onboarding, tiered support delivery, and documentation practices.
* Experience supporting nonprofits, philanthropic organizations, or impact-driven institutions or a genuine affinity for working with mission-driven teams.
* Familiarity with compliance and data retention requirements common to foundation or grant-funded environments (GDPR, CCPA, donor data governance).
* Experience with tools such as Jamf, Mosyle, Microsoft 365, Entre, Google Workspace, Okta, Meraki, Egnyte, Atlassian Jira, Hudu, or similar enterprise platforms.
* Relevant certifications: Apple Certified Support Professional (ACSP), CompTIA Security+, CISSP, or similar.
* Prior experience in or strong cultural understanding of the philanthropic or civic technology sector.

*The Mindset We Value*

We hire for judgment, not just skill. A few things we hold deeply:

* *White-glove is a standard, not an upsell. *White-glove is a standard, not an upsell.

Our clients chose us because they want a partner, not a vendor. Every interaction a password reset or a board presentation reflects that.

* *Technology is a means, not an end. *Technology is a means, not an end.

We measure success by whether people are more effective, more secure, and more confident using technology. Shiny tools mean nothing if they dont stick.

* *The human problem is the real problem. *The human problem is the real problem.

If a clients staff keeps making the same mistakes, the answer is rarely a new tool. Its better communication, better training, and earning enough trust that people actually follow the guidance. Thats the work.

* *Ownership without ego. *Ownership without ego.

You take full responsibility for your clients' experience. You also know when to ask for help, escalate, or collaborate. Both matter equally here.

*Location & Logistics*

We are open to candidates based in the San Francisco Bay Area, the Washington D.C./Metro area, New York/Metro area, Paris, or London. Some travel to client sites is expected. Remote-first with regular on-site presence for client engagements.

Compensation is competitive and commensurate with experience. We offer a collaborative, intentional culture and the satisfaction of doing genuinely meaningful work for organizations that are trying to make the world better.

Pay: $135,000.00 - $170,000.00 per year

Benefits:
* 401(k)
* Dental insurance
* Health insurance
* Health savings account
* Paid time off
* Vision insurance

Work Location: Hybrid remote in San Francisco, CA 94107
by Jobble
Not Specified
Sr. Analyst, Technology Compliance
🏢 CarMax
Salary not disclosed
Richmond, VA 2 days ago

We are looking for a Senior Technology Compliance Analyst who will play a pivotal role in advancing our Compliance Program. This unique opportunity allows you to serve as a subject matter expert, collaborating with Technology management teams to design, evaluate and test internal controls for efficiency and effectiveness. In this role, you will monitor regulatory and technology changes, coordinate with internal and external auditors, and ensure compliance across the organization. You will lead control reviews for new business areas, technologies, and evolving processes, identify gaps between policy and practice, and recommend remediation strategies.

What you will do – Essential Responsibilities

  • Develop and maintain a comprehensive framework for Technology Compliance, including validation, classification, and control testing across IT domains (e.g., PCI DSS, HIPAA, Data Privacy).
  • Execute enterprise compliance governance frameworks, balancing risk appetite with business needs and translating findings into actionable steps.
  • Lead compliance assessments and pre-implementation reviews to ensure proper controls are designed, implemented, and documented.
  • Design, implement, and maintain enterprise-wide General IT Controls (GITCs) and compliance frameworks aligned with regulatory requirements (PCI DSS, SOX, HIPAA, Data Privacy, etc.).
  • Develop and enforce processes and procedures to ensure adherence to company policies, laws, and industry standards (e.g., NIST, ITIL).
  • Influence compliance strategy and direction within established standards and guidance.
  • Act as a trusted advisor and subject matter expert on technology key controls, partnering to evaluate control effectiveness, identify risks, and support remediation efforts.
  • Leverage technical experience to assist management in designing appropriate automation and system configurations to support the enforcement and collection of compliance-related evidence.
  • Facilitate internal and external audits, and provide clear, timely communication of findings, recommendations, and remediation plans.
  • Monitor and validate information security controls, analyze trends in control weaknesses, and recommend enhancements to meet evolving compliance standards.
  • Collaborate cross-functionally while demonstrating ownership, initiative, and effective communication on compliance matters.
  • Execute enterprise compliance governance frameworks, balancing risk appetite with business needs and translating findings into actionable steps.
  • Assess compliance exposure and deficiencies across internal and external systems, recommending effective solutions.
  • Lead remediation and design review meetings, build consensus on compliance strategies, and influence direction across teams.
  • Maintain awareness of emerging technology trends and evolving external regulations to proactively adapt compliance processes.

Purpose of the role

As a Senior Technology Compliance Analyst, you will play a pivotal role in strengthening our IT control environment by driving innovation, collaboration, and continuous improvement. You will work closely with product, technology, and compliance teams to design controls, assist with control execution, and perform testing and validation. This role is ideal for someone who thrives in a fast-paced environment, is passionate about technology and compliance, and embraces automation and data-driven insights to modernize practices. Success in this role requires strong communication skills, attention to detail, a proactive mindset, and a commitment to delivering high-impact solutions that enhance operational resilience and ensure regulatory alignment.

Qualifications and Requirements

  • Bachelor's degree (or equivalent experience), with solid IT audit or compliance experience.
  • Familiarity with Technology Compliance management industry frameworks and standards: NIST, OWASP, SANS, ISO-27001/2, SANS, and Cobit
  • 5+ years working experience with enterprise technology compliance management programs, or auditing experience, controls testing, conducting ITGC and PCI assessments
  • Possession of industry certifications required: CISA and/or CISSP. Desired CRISC, CIA, CISM, PCI
  • Strong Communication skills with the ability to clearly communicate through tailored messaging, organized presentations, and group facilitation.
  • Strong technical skills with the ability to design IT controls and system functions that enforce or collect compliance evidence.
  • Demonstrates expertise in mentoring colleagues on compliance principles and leads effective training and awareness programs.
  • Demonstrates strong analytical, problem-solving, and organizational skills under pressure, with a commitment to world-class service, flexibility, and continuous improvement.
  • Effective organization and time management skills with strong attention to detail.

Work Location and Arrangement: This role will be based out of the Richmond, VA Technology Innovation Center. Associates based in Richmond work onsite 5 days per week.

Work Authorization: Applicants must be currently authorized to work in the United States on a full-time basis.

Not Specified
Vice President IT, Customer Care Technology
✦ New
Salary not disclosed
Columbus, OH 7 hours ago

About , Inc.

, Inc. is a leading online gifting and experiential commerce company with a family of iconic brands including , Harry & David, Cheryl’s Cookies, , Things Remembered, and more. Our mission is to inspire more human expression, connection, and celebration—powered by innovative customer experiences and a seamlessly integrated technology ecosystem.


Key Responsibilities

Strategic Technology Leadership

  • In conjunction with the Business and Product Management, define and execute a multi-year technology vision and roadmap spanning:
  • Customer Care platforms (CCaaS (Contact Center as a Service), CRM, customer accommodations, digital engagement, WFM and analytics
  • Develop and execute Enterprise Order Management integrations for exception handling
  • Collaborating with Product Management to develop AI & Virtual agents’ strategy and execution
  • Align technology investments to measurable business outcomes including:
  • CSAT / NPS improvement
  • Cost-to-serve reduction
  • CSRs end-to-end productivity improvements
  • Establish scalable, API-first, cloud-native architecture aligned to enterprise standards.

Technology Platform & Solution Ownership

  • Ensure reliable, secure, compliant, and scalable technology platform to deliver operational capability across:
  • Voice, chat, email, SMS, and digital service channels
  • Integrated order capture and exception handling
  • Work collaboratively within IT (and business) on integrations across ERP, WMS, TMS, Digital Commerce, Payments, real-time Inventory visibility and enterprise data platforms to drive a seamless customer and agent experience
  • Collaborate on Customer Center strategy, design, reliability, and optimization:
  • IVR, call routing, telephony platforms
  • Order exception management workflows
  • Self-service and agent assisted transactions
  • Ensure peak-readiness and high availability (99.9%+ uptime) across all platforms.

Delivery & Modernization

  • Lead large-scale technology transformation programs including:
  • CCaaS implementation & migrations
  • CRM modernization
  • Workforce forecasting, planning and scheduling solutions
  • Autonomous agents and customer experience improvements
  • Implement agile engineering practices with outcome-based delivery.
  • Establish architecture standards for technology selection, deployment, lifecycle management, and technical governance.
  • Support modernization initiatives leveraging:
  • Intelligent call routing and speech recognition
  • Predictive inventory analytics
  • Automated order exception handling

Innovation& Intelligent Automation (AI/ML, Agentic AI, Bots)

  • Support adoption of AI, machine learning, and intelligent automation across customer care.
  • Support implementation of Agentic AI and autonomous workflow agents to:
  • Address and resolve WIMO calls
  • Resolve order exceptions
  • Automate refunds, replacements, and adjustments
  • Proactively manage inventory imbalances
  • Assist agents with real-time recommendations and next-best actions
  • Collaborate and support conversational AI, chatbots, voice bots, and virtual assistants to increase containment, improve personalization, and reduce cost-to-serve.
  • Deploy predictive analytics and ML models for:
  • Call volume forecasting
  • Order risk scoring
  • Inventory demand sensing
  • Backorder prevention
  • Establish foresight metrics, alerts and early-warning dashboards to anticipate service spikes, fulfillment bottlenecks, delivery and inventory constraints before customer impact.
  • Partner with Data & Analytics to operationalize semantic-layer-driven intelligence into customer[1]care systems.

Operational Excellence & Reliability

  • Own production support, incident management, and platform stability.
  • Reduce incident rates and Mean Time to Resolution (MTTR).
  • Ensure resilience, disaster recovery readiness, and business continuity.
  • Optimize system performance to handle seasonal and promotional peaks.

Data, Analytics & Automation

  • Enable analytics layer to help business improve:
  • Call containment
  • Forecast accuracy
  • Agent productivity
  • Customer and Agent experience
  • Cost-to-serve
  • Establish KPI dashboards measuring both technical and business performance impact.

Leadership & Cross-Functional Collaboration

  • Build and lead high-performing engineering, architecture, and operations teams.
  • Partner closely with:
  • Product Management and Customer Care Operations
  • Supply Chain & Fulfillment
  • Digital Commerce
  • Finance & FP&A
  • Security & Compliance
  • Influence executive stakeholders and participate in steering committee governance.
  • Ensure alignment with enterprise Intake Planning and capital prioritization processes.


Qualifications:

Experience

  • 10+ years of progressive senior technology leadership and management of enterprise platforms experience (Sr. Director or VP level).
  • eCommerce environments ($1B+ revenue).
  • Experience managing global teams (including off-shore development centers) and large technology portfolios.

Technical Expertise

  • Deep knowledge of:
  • CCaaS platforms (e.g., Dynamics, Genesys, Five9, NICE, Kodex)
  • CRM platforms (e.g., Salesforce, Dynamics, Zendesk, ServiceNow)
  • Workforce Management Solutions
  • IVR and call/chat routing & optimization
  • Strong understanding of:
  • Cloud-native architecture
  • API and microservices design
  • Event-driven integration patterns
  • Enterprise security and compliance standards

Leadership Competencies

  • Strategic thinker with firm grasp on innovation and emerging technologies.
  • Clear communicator with strong business acumen.
  • Proven ability to influence C-level executives.
  • Strong vendor negotiation and ecosystem management skills.
  • Data-driven decision-maker with measurable results orientation.
  • Exceptional team player with proven servant leadership style.

Education

  • Bachelor’s degree in Computer Science, Engineering, Information Technology is required.
  • Advanced degree preferred
Not Specified
CADD/Engineering and Technology Faculty (Full-Time)
✦ New
Salary not disclosed
Columbia, MD 1 hour ago

The Business, Engineering, and Technology (BET) Division seeks a dynamic, collaborative, and student-centered full-time faculty member to join the Engineering & Technology Department to teach in the field of Architecture/Engineering Technology, CADD Design, BIM, and 3-D Printing/Additive Manufacturing Technology.


The successful candidate may be asked to teach some or all of the courses in Computer-Aided Design & Drafting (CADD Design), Building Information Modeling, Electronics Technology, Additive Manufacturing, 3-D Printing and Scanning, and Gaming & Simulation.


We are seeking a candidate who demonstrates a passion for teaching; is solutions-oriented, with a growth mindset; and a commitment to diversity, inclusion, and belonging. Must be available and willing to teach day or evening courses face-to-face, hybrid, and online.


The teaching load is 15-credits per semester. Release time may be available for course coordination. In addition, faculty are expected to maintain at least five (5) office hours per week (as described in the Faculty Handbook) while class is in session and accept other responsibilities as assigned by the leadership.


  • Teach courses in at least two of the following subjects: Architecture/Engineering Technology, CADD Design, BIM, and 3-D Printing/Additive Manufacturing Technology
  • Faculty may be asked to teach across modalities (hybrid, face-to-face, online, etc.) and in accelerated (7-weeks); 10-weeks and 15-week course formats
  • Coordinate CADD, BIM, and Additive Manufacturing Technology, Gaming and Simulation courses
  • Participate in enrollment management and support adjunct faculty
  • Prepare syllabi and Canvas sites
  • Develop and update course materials
  • Participate in program management and learning outcome assessment initiatives
  • Work collaboratively with faculty, and other course coordinators and staff to implement departmental programs
  • Provide service to the department, division, and college
  • Attend and actively participate in meetings, stay abreast with developments in the professional field
  • Respond promptly to requests for information and assistance from students and college administrators
  • Participate in commencement ceremonies and other significant institutional events
  • Pursue teaching improvement and professional development
  • Work cooperatively, respectfully, and effectively with peers, support staff, and administrators; use appropriate communication channels
  • Other duties as assigned
  • A full list of faculty responsibilities can be found at: :

    • Master’s degree in Architecture/Civil Engineering Technology or any related field
    • Three years of professional experience in the field of engineering/technology
permanent
Aftermarket Product & Service Technology Manager
✦ New
Salary not disclosed
Charlotte, NC 1 hour ago

Are You?

• An intrapreneur at heart, ready to take ownership of a high growth portfolio?

• Passionate about using AI and emerging technology to disrupt traditional field service and aftermarket models and drive efficiency?

• Thrilled about working for a global industry leader in its mission to shape the future for clean air?


At Nederman, our mission is to protect people, planet, and production from harmful effects of industrial processes. By doing that, we contribute to efficient production, environmental benefits, and safer workplaces. Clean air is a cornerstone of sustainable production. As a vital part of our Aftermarket & Service business, you will do more than just manage a portfolio, you will ensure the longevity and efficiency of the systems that keep workplaces safe. Join us and be empowered to make a direct, tangible impact on customer satisfaction, operational efficiency, and global environmental performance.


The Aftermarket Product & Service Technology Manager has a dual mandate: to manage the lifecycle of our aftermarket commercial offerings and to serve as the lead for Service Technology. You will be responsible for bridging the gap between what we sell (the aftermarket product) and how we deliver it (the service technology), ensuring the aftermarket team has the digital tools required to deliver a profitable, high-quality customer experience. The ideal candidate combines a vision for the future of field service and aftermarket with the grit to build it. You see the potential of AI, and technology in general, to solve complex problems and are eager to roll up your sleeves and lead a commercial and digital transformation.


Main Tasks and Responsibilities:

• Manage the entire lifecycle of Nederman’s aftermarket offerings, including spare parts, maintenance programs, retrofits, and subscription-based digital services. Generate and maintain spare parts lists for collectors, ancillary equipment (fans, conveyors, spark detection and extinguishing equipment), and configured solution projects.

• Develop value-based and strategic pricing for parts and labor. Monitor margins and adjust pricing models to ensure competitiveness and profitability.

• Create aftermarket sales enablement tools (spare part brochures, playbooks, ROI calculators, customer specific spare part documentation) and train the aftermarket sales team on aftermarket value propositions.

• Analyze installed base data and competitor activities to identify gaps in our portfolio and opportunities for new revenue streams.

• Oversee the selection, implementation, and continuous optimization of the service technology stack, including Field Service Management (FSM) software, mobile field apps, and dispatching/mapping tools.

• Ensure field technicians are equipped with user-friendly mobile solutions for time entry, work order management, and digital checklist.

• Drive the adoption of digital tools across the service organization. Conduct training sessions to ensure aftermarket team is proficient in software and mobile apps.

• Gather feedback from all stakeholders to continuously improve the usability of mobile apps and software ensuring technology is an enabler and not a bottleneck.

• Act as the guardian of service data quality, ensuring that asset history and service records are accurately captured within the ERP, CRM, and Asset/Installed Base Directory.

• Support the management of aftermarket product data (pricing and descriptions) within the corporate e-commerce tool. Drive adoption and develop strategies to transition customers and distributors towards self-service digital ordering to improve ease of doing business.

• Collaborate closely with Global Product Management, and Project Engineering to develop and maintain product user manuals and maintenance guidelines for all product offerings.

• Collaborate closely with Marketing to support Aftermarket’s messaging at Trade Shows and to coordinate promotional campaigns and newsletter content.


Qualifications Your Experience & Education

• Bachelor’s degree in Engineering, Information Technology, or Business Administration. MBA is highly desirable.

• 5+ years of experience in Product Management, Aftermarket Service, or Service Operations, preferably within an industrial manufacturing or engineering environment.

• Demonstrated experience selecting, implementing, or optimizing digital service tools (FSM, digital forms or other service-related mobile apps).


Your Skills & Traits:

• Takes extreme ownership; operates with the drive and resourcefulness of a business owner.

• Ability to see how technology impacts the bottom line.

• Strong mechanical aptitude and the ability to understand technical drawings, product specifications, and bill of materials (BOMs).

• Skilled at guiding teams through technological changes and new software adoption.

• Strong commitment and desire to use technology to improve the speed and quality of service delivery for the customer.

• Exceptional attention to detail and organizational skills.

• Ability to work collaboratively across different departments, including Sales, Marketing, Engineering, and Product Management.

• Proactive, problem-solving mindset with a strong commitment to customer satisfaction.

• Good interpersonal skills and decision making ability.

• Self-motivated, proactive, and comfortable managing multiple priorities in a fast-paced environment.

• Proficient computer skills including CRM, ERP Systems, e-mail, Excel, Pivot Tables, PowerPoint, and Word


Location Position is located in Charlotte, NC, Expected travel

Not Specified
Intellectual Property Partner or Group (Patents, Litigation, Transactions, Life Sciences & Technology Attorneys) for Fast-Growing AmLaw Firm
✦ New
Salary not disclosed

Intellectual Property Partners / Groups

Patents • IP Litigation • Technology Transactions • Life Sciences • Software

Fast-Growing AmLaw Firm | Nationwide Platform

We are representing a fast-growing AmLaw firm actively building a national intellectual property platform across patent prosecution, IP litigation, life sciences, and technology transactions. The firm is making significant strategic investments in lateral partners and groups who want a scalable platform, stronger economics, and real institutional support for growing sophisticated IP practices.

This is a growth-driven opportunity for partners who want more than just overhead — it is built for IP rainmakers who want cross-selling, premium clients, and a firm that actively invests in their success.

The Platform

The firm represents technology companies, life sciences innovators, venture-backed startups, and Fortune-level enterprises across the full spectrum of IP and technology matters. The IP practice integrates seamlessly with corporate, M&A, private equity, regulatory, and litigation teams, allowing partners to expand wallet share and capture larger, more complex engagements.

The platform supports matters including:

  • Patent prosecution & portfolio management
  • IP litigation (patents, trade secrets, trademarks, copyright)
  • Technology licensing, SaaS, and data transactions
  • IP due diligence for M&A, financings, and investments
  • Life sciences, biotech, pharma, and med-tech IP
  • Cross-border and international IP strategy

Who They’re Looking For

The firm is seeking partners — and partner groups — with:

  • A portable book of business
  • Practices in patents, IP litigation, life sciences, technology, or IP transactions
  • Interest in a platform that delivers real growth, not just a desk and a logo

Portable Books typically start in the at $750K, with flexibility based on synergies, trajectory, and expansion potential.

Why Partners Make This Move

This firm offers:

  • AmLaw-level sophistication with entrepreneurial economics
  • National footprint with flexible office alignment
  • True cross-selling across corporate, PE, litigation, and regulatory
  • Real marketing and business-development infrastructure
  • Leadership opportunities to help shape the IP platform

Partners join because they want more leverage, more referrals, and more upside — without the bureaucracy .

Explore Confidentially

All conversations are handled in strict confidence.

If you are exploring a platform that offers better economics, institutional clients, and a serious commitment to IP growth, we welcome a discreet discussion.

Not Specified
Intellectual Property Partner / Group (Patents, Litigation, Transactions, Life Sciences & Technology Attorneys) for Fast-Growing AmLaw Firm
✦ New
🏢 Platinum Legal Search Group, LLC
Salary not disclosed
New York, NY 1 day ago

Intellectual Property Partners / Groups

Patents • IP Litigation • Technology Transactions • Life Sciences • Software

Fast-Growing AmLaw Firm | Nationwide Platform

We are representing a fast-growing AmLaw firm actively building a national intellectual property platform across patent prosecution, IP litigation, life sciences, and technology transactions. The firm is making significant strategic investments in lateral partners and groups who want a scalable platform, stronger economics, and real institutional support for growing sophisticated IP practices.

This is a growth-driven opportunity for partners who want more than just overhead — it is built for IP rainmakers who want cross-selling, premium clients, and a firm that actively invests in their success.

The Platform

The firm represents technology companies, life sciences innovators, venture-backed startups, and Fortune-level enterprises across the full spectrum of IP and technology matters. The IP practice integrates seamlessly with corporate, M&A, private equity, regulatory, and litigation teams, allowing partners to expand wallet share and capture larger, more complex engagements.

The platform supports matters including:

  • Patent prosecution & portfolio management
  • IP litigation (patents, trade secrets, trademarks, copyright)
  • Technology licensing, SaaS, and data transactions
  • IP due diligence for M&A, financings, and investments
  • Life sciences, biotech, pharma, and med-tech IP
  • Cross-border and international IP strategy

Who They’re Looking For

The firm is seeking partners — and partner groups — with:

  • A portable book of business
  • Practices in patents, IP litigation, life sciences, technology, or IP transactions
  • Interest in a platform that delivers real growth, not just a desk and a logo

Portable Books typically start in the at $750K, with flexibility based on synergies, trajectory, and expansion potential.

Why Partners Make This Move

This firm offers:

  • AmLaw-level sophistication with entrepreneurial economics
  • National footprint with flexible office alignment
  • True cross-selling across corporate, PE, litigation, and regulatory
  • Real marketing and business-development infrastructure
  • Leadership opportunities to help shape the IP platform

Partners join because they want more leverage, more referrals, and more upside — without the bureaucracy .

Explore Confidentially

All conversations are handled in strict confidence.

If you are exploring a platform that offers better economics, institutional clients, and a serious commitment to IP growth, we welcome a discreet discussion.

Not Specified
Technology Fund - Senior Associate
Salary not disclosed
New Haven, CT 4 days ago

Come join Connecticut Innovations (CI) as a Senior Associate/Associate primarily supporting our Technology Fund with opportunities to support other CI Venture Funds!


Connecticut Innovations (CI)


As Connecticut's strategic venture capital arm and one of the most active investors on the eastern seaboard, CI has a portfolio of 220+ companies across various industries, with strengths in life sciences, technology and climate tech. CI meets with hundreds of companies every year, identifying the most promising early-stage companies looking to grow in the state. Every year, CI invests in 20+ new companies, in addition to providing follow-on capital to existing portfolio companies. CI also invests as a Limited Partner in outside venture funds based in CT (17 in the past 6 years).


  • CI has invested $700+ million in innovative startups since 1995
  • CI’s leveraging power is 10X, or $7+ billion


CI announced it invested $45.8 million in 67 companies and venture funds throughout the fiscal year ending June 30, 2025. CI’s investments also helped to attract an additional $653 million in outside capital into its portfolio companies. The fiscal year generated $43.2 million in proceeds, which will allow CI to invest in more early-stage companies in the future.


Our culture is vibrant, diverse, collaborative, and inclusive. We embrace perspective and have mission alignment on our impact to Connecticut’s innovation ecosystem. We host or participate in over 20 ecosystem events per year, and our headquarters at The District in New Haven is a catalyst for partnership and an innovation ecosystem community hub.


Connecticut Technology Fund


Our Technology Fund has provided more than $140 million to date to Connecticut’s promising high-tech companies (140+), with a focus on FinTech, InsurTech, SaaS and PaaS early-stage companies. We have realized over $135 million in proceeds from our investments in this Fund. We have also attracted companies to Connecticut from both coasts and as far away as Europe!


Venture Capital (VC) Senior Associate/Associate


All Venture Team members play a pivotal role as part of the investment due diligence process and post-investment, as part of scaling the portfolio company. As an organization, we embrace diversity of thought, listen with an open mind, think big and concretely, and invest with the mission in mind.


A VC Senior Associate/Associate helps execute our investment strategy by researching promising technology markets. They also participate in all phases of the investment process including due diligence, meetings with management, focused company and industry research, financial modeling, writing investment recommendations, and supporting CI portfolio companies as board observers.


We are currently seeking a VC Senior Associate/Associate to join our Technology Fund Venture Team for a period of 2 to 3 years (with opportunities to extend beyond 3 years) and help develop and manage an active high-tech portfolio. Candidates should be self-starting, curious, flexible and have knowledge of financial statements, business plans and other financial and legal documents.


Qualifications


  • Bachelor’s degree in computer science or the equivalent
  • MBA or master’s degree
  • Work or internship experience in market research, management consulting, venture capital or investment management
  • Work experience operating in a high-growth, early-stage FinTech, InsurTech, SaaS and PaaS company preferred
  • Experience as a Founder preferred, but not required


Responsibilities


  • Representing CI at industry events, source investment prospects, develop relationships with potential co-investors
  • Screening and analysis of potential investments
  • Conducting due diligence and competitive analysis
  • Financial modeling and valuation analysis, collaborating with and supporting other members of the CI Venture team.
  • Preparing reports and proposals regarding potential investments and portfolio companies
  • Drafting term sheets
  • Reviewing legal documents related to financings and other matters
  • Presenting investments for approval to CI advisory committees and committees of the CI Board of Directors
  • Assisting in identifying strategic, marketing and partnering opportunities for portfolio companies
  • Participate in meetings and calls related to due diligence, industry research, and investment negotiations


Skills & Competencies


  • A seeker and learner mentality, with a passion for and knowledge of the deep-tech technologies
  • High personal passion for a fast-developing innovation ecosystem
  • Detailed, action-oriented person who takes initiative to follow-up on items.
  • Project management and organization skills to solicit and follow up on meetings.
  • Communicate comfortably with a wide range of stakeholders.
  • Ability to synthesize data into a compelling story.
  • Sufficient understanding/comfort of technology to recognize the business opportunities it unlocks


This role will work at CI’s headquarters in New Haven, CT (District | Coworking Space) on a hybrid schedule (Mondays and Wednesdays onsite). Having a Connecticut residency is required for this role.


Connecticut Innovations offers a competitive starting salary, with additional bonus opportunities based on team and individual investment performance, generous paid time off, and a culture that encourages work-life balance.


Connecticut Innovations is an equal opportunity/affirmative action employer. We welcome all candidates to apply regardless of race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, or status as a protected veteran.

Not Specified
jobs by JobLookup
✓ All jobs loaded