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Job Description Openings for

Unarmed Security Officers

Raleigh & Durham, Mebane, Hillsborough, McLeansville, NC, United States of America

$45,760.00 - $69,000.00 Role-Based

Overview

The NC Protection Group consists of a proven team of performers with the knowledge, confidence, and experience needed to provide responsive, cost-effective protection solutions in today’s uncertain world. Our mission is to offer the highest level of personal protection service and training that includes comprehensive risk analysis, as well as protection of vital assets, coupled with extraordinary customer service.

Our highly trained, licensed & experienced personal protection specialists bring unparalleled knowledge, integrity, and professional expertise to a broad spectrum of protection concerns. They share over 100 years of combined service in the field of personal protection with a proven reputation in a global market.

The NC Protection Group has global capabilities and is ready to go at a moment’s notice. The majority of the work in which our U.S.-based specialists will be engaged revolves around large corporations, celebrities, and those VIPs who have a need for the ultimate in personal protection and service.

We look forward to having you join our team!

Job Skills/Requirements

Position Overview 

The unarmed, uniformed security officer is responsible for maintaining a safe, secure, and orderly environment at a manufacturing facility. Officers assigned to this position will rotate through multiple security posts and duties throughout their shifts, providing access control, screening, patrol, and general site security support. This role requires a high level of professionalism, attention to detail, and the ability to enforce site policies while maintaining positive interactions with employees, visitors, and contractors. 

Primary Duties and Responsibilities 

Post Rotation & Access Control 

• Staff the main entry and exit points of the facility, controlling access to authorized personnel, visitors, and vendors
• Verify identification, badges, and access permissions in accordance with site policies
• Maintain visitor logs and ensure proper escort procedures are followed when required
• Monitor inbound and outbound traffic, including employee shift changes and deliveries

Weapons & Intellectual Property (IP) Screening 

• Conduct screening procedures to prevent the unauthorized introduction or removal of weapons, restricted items, or protected intellectual property
• Enforce company policies related to prohibited items and controlled materials
• Report and document any violations, suspicious activity, or policy non-compliance

Roving Patrol & Facility Monitoring 

• Conduct regular foot and/or vehicle patrols of the facility interior and exterior
• Perform door, gate, and access-point checks to ensure all secured areas remain locked and controlled
• Monitor for safety hazards, suspicious behavior, and unauthorized access
• Observe and report maintenance, safety, or security concerns as needed

Surveillance & Incident Response 

• Monitor cameras, alarms, and security systems when assigned
• Respond promptly to incidents, alarms, or calls for service within the facility
• De-escalate situations professionally and in accordance with training and company policy
• Prepare clear, accurate incident and daily activity reports

General Security Responsibilities 

• Enforce company rules, site-specific security procedures, and safety policies
• Maintain a visible, professional presence while on duty and in uniform
• Provide customer-service-oriented support to employees and visitors
• Coordinate with site management, supervisors, and emergency responders as required

Required Qualifications 

• High school diploma or GED required
• Valid NC Private Protective Services Board security officer registration/license, as applicable
• Ability to stand, walk, and patrol for extended periods
• Strong observation, communication, and report-writing skills
• Ability to remain calm and professional in high-pressure situations
• Reliable transportation and dependable attendance

Preferred Experience & Qualifications 

• Military and/or Law Enforcement
• Prior experience in security, manufacturing, industrial, or corporate environments
• Familiarity with access control systems, surveillance systems, or screening procedures
• Basic computer skills for reporting and log entry

Work Environment & Physical Requirements 

• Unarmed, uniformed position
• Indoor and outdoor work in a manufacturing or industrial setting
• Rotating posts and duties throughout the shift
• Ability to lift, carry, and move up to 25 lbs as needed

Schedule 

• 2-2-3, 12-hour shifts
• Shifts may include days, nights, weekends and holidays required

Overtime and flexible scheduling may be required based on operational needs. 

Education Requirements (All)

High school/GED

Certification Requirements (All)

Unarmed Guard Card (NC PPSB)

Additional Information/Benefits

• Uniform shirts and duty belt provided
• Paid time off offered
• Medical and life insurance offered 

Preferred Qualifications:

• Military Veteran
• Loss Prevention
• Law Enforcement
• Corrections
• Security
• Fire, EMT, or Alarm Response

Preferred Certifications and Licenses:

• NC Driver's License
• CPR, AED, and basic first aid

Benefits: Medical Insurance, Life Insurance, Dental Insurance, Vision Insurance, Paid Vacation, Paid Sick Days, Paid Holidays, Short-Term Disability

Description

At Lactalis in the USA, we're committed to providing meaningful opportunities for our people to learn, grow, and thrive-whether you're just starting your journey with us or looking to take the next step in your career. From day one, we offer the tools and support to help you succeed.

As the world leader in dairy, Lactalis is a family-owned company with over 85,000 pragmatic and ambitious professionals across the globe. Each day, we're proud to produce award-winning dairy products that bring people together.

In the US, we proudly offer an unrivaled house of beloved brands, including Galbani Italian cheeses and ricotta, President specialty cheeses and butters, Kraft natural and grated cheeses, Breakstone's cottage cheese, Cracker Barrel, Black Diamond cheddar, and Parmalat milk. Our yogurt portfolio includes siggi's, Stonyfield Organic, Brown Cow, Oui, Yoplait, Go-Gurt, :ratio, Green Mountain Creamery, and Mountain High, along with a growing family of ethnic favorites like Karoun, Gopi, and Arz.

At Lactalis, we live by our core values-Ambition, Engagement, and Simplicity. We foster a workplace where innovation thrives, diverse perspectives are celebrated, and everyone's unique background and ideas are valued.

Even if you don't meet every qualification, we encourage you to apply. We want to hear about your PASSION, your STORY, and how your EXPERTISE can help us shape the future of dairy.

Requirements

From your STORY to ours:

Qualified applicants will contribute the following:

Education & Experience:

* High School Diploma or General Education Degree required.

* Ability to perform a multitude of tasks.

Specialized Knowledge

* Knowledge of computer software: Microsoft Word, Excel, Outlook, Power Point.

Skills / Abilities

* Strong communication abilities, written and verbal.

Professional Certifications

* New York State Security Officer Licensure.

At Lactalis, we offer a comprehensive Total Rewards Program with a variety of affordable benefits and coverage options. We support insurance costs significantly, contribute generously to retirement plans, and offer Paid Time Off from day one. We are committed to your professional growth, providing training and development opportunities, including Education Reimbursement. Join us and grow your career.

Lactalis is an equal employment opportunity employer. We will not discriminate against applicants with regard to any legally-recognized basis including, but not limited to: veteran status, race, color, religion, sex, national origin, age, marital status, sexual orientation, and physical or mental disabilities. Further, any division of the Company that is an Affirmative Action Employer will comply with all related legal obligations.

Pyramid Systems is looking for a Infotmation Security Officer who is passionate about bringing top secerity to Federal clients .

Key Skills:

• 5+ years of experience in the ISSO field, focusing on supporting the security activities associated with evaluating, implementing, managing security practices, and continued operations of new and existing technologies
• Understanding of CI/CD pipeline and enterprise DevSecOps implementation is preferred
• Experience with Amazon Web Services (AWS) Architecture
• Experience with Continuous Monitoring and reporting monthly status reports
• Experience analyzing and reporting cyber security vulnerability scans
• Artificial Intelligence / Machine Learning experience a bonus

• Communicate regularly with DHS customers and internal engineering teams to lead required RMF process/steps to assess and authorize a system obtaining and maintaining a full ATO (Authority to operate).
• Perform monthly continuous monitoring reporting to include analysis of scans, logs, accounts, etc.
• Assist the customer with authorizing assessment and authorization (A&A) documentation.
• Support writing and reviewing of Risk Management Framework (RMF) documentation packages to support risk assessments.
• Design and execute the security testing plan of all requirements and analysis required to complete a RMF package document for submittal and approval.
• Knowledge of web, databases, containers, and application security scanning and reporting for RMF processes, procedures, and governance.
• Knowledge of Cybersecurity, Network, Systems, and Software Engineering best practices
• Experience with CSAM, STIGs, and SRGs.
• Be proficient with vulnerability scanning tools and frameworks to evaluate the security posture of a system.
• Assist the customer in preparing training and table top exercises for contingency planning, incident response and disaster recovery.
• Have technical understanding of cloud technologies (i.e., AWS, microservices, zero trust, data streaming, data pipelines, containers, etc.) and their implementation within the customer's network environments.
• Shall complete ISSO USCIS provided training as required

• 5+ years of experience in the ISSO field, focusing on supporting the security activities associated with evaluating, implementing, managing security practices, and continued operations of new and existing technologies
• Experience with requirements analysis, architect, design, and documentation development of cybersecurity and information security solutions
• Experience leading RMF for IATT/ATO activities involving custom on-prem and cloud solutions is a bonus.
• Experience performing vulnerability risk analysis on the deficiencies found during RMF control testing.
• Experience with cybersecurity tools and scanners used to evaluate the security posture of the system/enclave (preferred tool experience: Palo Alto Prisma Cloud, BurpSuite, Checkmarx, NexusIQ, SonarQube)
• Experience with Jira, Confluence, Splunk
• Expertise in Agile and DevSecOps approaches
• Artificial Intelligence / Machine Learning experience a bonus
• MUST BE US CITIZEN and OBTAIN A PUBLIC TRUST

Education:

• Bachelor's Degree in Computer Science or related filed required

PRIMARY PURPOSE

CNA is hiring for the role of part-time Security Guard / Facilities Escort for weekends and holidays. This position is part of the Chief Security Office and is responsible for physical and data security at CNA headquarters with 24/7 security presence, to include front desk staffing, roving patrols and escorting. This position ensures the highest quality security services and preserve order in the protection of personnel, property, and sensitive information by enforcing security regulations, responding to alarms, and conducting security patrols and inspections. This position is responsible for access control, visitor management, and reporting security breaches. They may handle emergency situations, maintain logs, and prepare reports. This position provides escort services to visitors and conduct security inspections. The three weekend shifts CNA is hiring for is 6:00 AM - 2:00 PM, 2:00 - 10:00 PM, and 10:00 PM - 6:00 AM Eastern Time.

CNA fosters an inclusive culture that values diverse backgrounds and perspectives. Our flexible and engaging work environment encourages iterative and creative collaboration at every stage of the problem solving process. Our employees are committed to helping clients develop effective solutions to better manage their programs through scientific, data-driven approaches. We are looking for creative and innovative individuals to help carry out our mission.

JOB DESCRIPTION AND / OR DUTIES

1. 
   
   
2. Ensure compliance with established security policies, site-specific performance and procedures, and adhere to post orders.
   
   
3. Manage entry and exit points, screen visitors and employees, and control the movement of people and vehicles.
   
   
4. Conduct regular patrols to monitor the facility, identify potential security risks, and deter unauthorized access.
   
   
5. Respond to security alarms, fire alarms, and other incidents while following established protocols.
   
   
6. Document security incidents, visitor logs, preparing reports for management and other relevant information.
   
   
7. Greet visitors and employees in a professional and welcoming manner, verify identities, grant access to specific areas and issue visitor identification badges.
   
   
8. Answer questions and assist guests and employees.
   
   
9. Open/close, lock/unlock sensitive rooms and areas.
   
   
10. Conduct personal sweeps in closed areas; monitor prohibited items in certain areas.
    
    
11. Correspond and interact with corporate security personnel regarding orders and execution.
    
    
12. Protect classified materials and ensure proper handling and storage according to regulations.
    
    
13. Act as a first responder in emergency situations, assisting and coordinating with other emergency personnel.
    
    
14. Explain security procedures and report incidents.
    
    
15. Identify and resolve security issues, respond to emergencies, and make sound judgments.
    
    
16. Accurately maintain records and follow procedures.
    
    
17. Communicate with colleagues, supervisors, and other relevant parties regarding security matters.
    
    
18. Escort cleaning and other contractor personnel. Identify facility maintenance, repair, and cleaning issues and report for resolution.
    
    
19. Perform other duties as assigned.
    
    

JOB REQUIREMENTS

1. Education: High school diploma or equivalent.

2. Experience: Minimum 2 years relevant experience with high-level security experience on DOD or military site preferred. Department of Criminal Justice Services (DCJS) certification preferred.

3. Skills: Familiarity with security protocols, emergency procedures, and relevant regulations. Familiarity / knowledge of DISS (Defense Information System for Security). Meticulous attention to detail. Basic computer skills to operate security systems and prepare reports. Strong written and verbal communication skills with ability to articulate and explain dynamic situations coherently. Understand accountability and lead by example.

4. Clearance: Must have a current active secret clearance; ability to obtain and maintain Top Secret clearance preferred.

5. Other: Ability to lift up to 35Ibs and move office equipment. Ability to walk and stand for extended periods. Ability to work a flexible schedule. This position is not eligible for telecommuting or hybrid work arrangements.

PRIMARY PURPOSE

CNA is hiring for multiple Security Guards (full time), and for different shifts. The Security Guard is part of the Chief Security Office (CSO) and ensures compliance with established security policies, site-specific performance and procedures, and adhere to post orders. The three shifts CNA is hiring for is 6:00 AM - 2:00 PM, 2:00 - 10:00 PM, and 10:00 PM - 6:00 AM Eastern Time.

CNA fosters an inclusive culture that values diverse backgrounds and perspectives. Our flexible and engaging work environment encourages iterative and creative collaboration at every stage of the problem solving process. Our employees are committed to helping clients develop effective solutions to better manage their programs through scientific, data-driven approaches. We are looking for creative and innovative individuals to help carry out our mission.

JOB DESCRIPTION AND / OR DUTIES

1. 
   
   
2. Ensure compliance with established security policies, site-specific performance and procedures, and adhere to post orders.
   
   
3. Manage entry and exit points, screen visitors and employees, and control the movement of people and vehicles.
   
   
4. Conduct regular patrols to monitor the facility, identify potential security risks, and deter unauthorized access.
   
   
5. Respond to security alarms, fire alarms, and other incidents while following established protocols.
   
   
6. Document security incidents, visitor logs, preparing reports for management and other relevant information.
   
   
7. Greet visitors and employees in a professional and welcoming manner, verify identities, grant access to specific areas and issue visitor identification badges.
   
   
8. Answer questions and assist guests and employees.
   
   
9. Open/close, lock/unlock sensitive rooms and areas.
   
   
10. Conduct personal sweeps in closed areas; monitor prohibited items in certain areas.
    
    
11. Correspond and interact with corporate security personnel regarding orders and execution.
    
    
12. Protect classified materials and ensure proper handling and storage according to regulations.
    
    
13. Act as a first responder in emergency situations, assisting and coordinating with other emergency personnel.
    
    
14. Explain security procedures and report incidents.
    
    
15. Identify and resolve security issues, respond to emergencies, and make sound judgments.
    
    
16. Accurately maintain records and follow procedures.
    
    
17. Communicate with colleagues, supervisors, and other relevant parties regarding security matters.
    
    
18. Perform other duties as assigned.
    
    

JOB REQUIREMENTS

1. Education: High school diploma or equivalent.

2. Experience: Minimum 3 years relevant experience or equivalent, with high-level security experience on DOD or military site preferred. Department of Criminal Justice Services (DCJS) certification preferred.

3. Skills: Familiarity with security protocols, emergency procedures, and relevant regulations including DISS (Defense Information System for Security). Meticulous attention to detail. Basic computer skills to operate security systems and prepare reports. Strong written and verbal communication skills with ability to articulate and explain dynamic situations coherently. Understand accountability and lead by example.

4. Clearance: Must have a current active secret clearance; ability to obtain and maintain Top Secret clearance preferred.

5. Other: Ability to lift up to 35Ibs and move office equipment. Ability to walk and stand for extended periods. Ability to work a flexible schedule. This position is not eligible for telecommuting or hybrid work arrangements.

Allied Universal, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. We offer comprehensive benefits for most full-time positions, including medical, dental, and vision coverage, life insurance, a retirement plan, employee assistance programs, company discounts, perks, and more.

Allied Universal Security Services is seeking to fill the position of Security Officer in Somersworth, NH

Part Time hours Monday and Tuesday 2pm - 10pm

Weekly Pay Starting Rate $17.75 / hour with Paid Orientation

Ideal applicant possesses a valid State, County or City issued Security License

As a Security Officer, you will serve and safeguard clients in a range of industries such as Commercial Real Estate, Healthcare, Education, Government and more.

Responsibilities:

• Provide customer service to our clients by carrying out safety and security procedures, site-specific policies and when appropriate, emergency response activities
• Respond to incidents and critical situations in a calm, problem solving manner
• Conduct regular and random patrols around the business and perimeter. Working environments and conditions may vary by client site.

Minimum Requirements:

• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles
• Possess a high school diploma or equivalent, or 5 years of verifiable experience
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws. Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.*A valid driver's license will be required for driving positions only

Perks and Benefits:

• Health insurance and 401k plans for full-time positions
• Schedules that fit with your personal life goals
• Ongoing paid training programs and career growth opportunities
• Employee discounts through our perks program to your favorite restaurants, entertainment venues and much more

Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: you have any questions regarding Equal Employment Opportunity, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and/or employment process, please contact our local Human Resources department. To find an office near you, please visit:

Job Summary:

Live Nation Entertainment is the world's leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 500 million tickets sold annually and more than 12,000 clients worldwide. Live Nation Concerts is the largest provider of live entertainment in the world promoting more than 40,000 shows and 100+ festivals annually for nearly 4,000 artists in over 40 countries. These businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect over 1,000 brands with the 98 million fans that attend Live Nation Entertainment events each year.

Live Nation's Concerts Division is where tours are born, artists come to life, and fans get to experience the rush of live music. From our dozens of owned/operated Amphitheaters to our Global Touring team, from Ticketing and Venue Operations to Marketing and Sales... we foster a fun and upbeat work culture with no shortage of opportunities. With perks ranging from free concert tickets to dog-friendly offices, to progressive benefits like student loan reimbursement and adoption/fertility support... it's no wonder we are certified as a Great Place to Work organization and one of People Magazine's \"50 Companies that Care\". We want everyone to feel like they belong and can thrive in our community, so we strive to help you achieve your career and personal goals. Live music is our passion and where we find our common ground. There has never been a better time to join Live Nation.

The Role: Responsible for assisting guests, maintaining public safety, controlling access to restricted areas, and preventing unauthorized items from entering the venue.

Job Functions:

• Assist Security Manager to recruit, interview, select, train, supervise, counsel, and discipline department staff for efficient control of the department.
• Supervise and direct security staff to implement the security plan to ensure safety, care, customer service, and efficiency.
• Provide guidance and lead improvements and implement adjustments as necessary.
• Interact with guests in a friendly, courteous and direct manner.
• Investigate and resolve issues and customer complaints.
• Circulate among guests to preserve safety, order and to protect property.
• Patrol premises to detect problems, threats, and prevent unauthorized entry through aisles, doors, gates, and fences.
• Conduct searches of guests by physical pat downs and/or metal detector wands and conduct bag searches to prevent weapons and other unauthorized items from entering venue.
• Check tickets and passes to ensure that guests are seated in the appropriate reserved seating areas.
• Assists guests by directing them to the appropriate seating areas and other venue amenities, answering questions about the venue or event, and helping to solve guest issues as they arise.
• Warn guests of rule infractions and apprehend or evict violators from the venue.
• Assist medics to reach and remove guests in need of help.
• Complete written reports of incidence occurring during each event.
• Assist with post-event cleanup in the pavilion.
• Work in an outdoor environment in a variety of weather conditions.
• Other tasks assigned by the Security Manager or Security Supervisor.
• Always display a positive customer service attitude.

Qualifications:

• Position requires constant walking, climbing stairs, standing.
• Must be able to lift 50 lbs.
• High school diploma or equivalent experience required.
• Experience with supervising a team of individuals in a group effort.
• Live event security/Law Enforcement experience preferred.
• Good working knowledge of security operations, safety practices in a business environment and enforcement procedures.
• Ability to perform duties in a professional manner and appearance.
• Ability to independently make good decisions within proper policy and procedures and use tact and diplomacy.
• A strong sense of teamwork and ability to execute programs.
• Must possess excellent communication skills, with the ability to express oneself in a professional, clear and concise manner.
• Must present a well-groomed appearance.

Licenses or Certifications:

• PSO certification/re-certification offered if not possessed or valid upon hire
• CA Guard Card a plus
• First Aid/CPR/AED desirable

Applicants for employment in the U.S. must possess work authorization which does not require sponsorship by the employer for a visa.

Equal Employment Opportunity

We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and homelife. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It's talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities.

Live Nation strongly supports equal employment opportunity for all applicants regardless of age (40 and over), ancestry, color, religious creed (including religious dress and grooming practices), family and medical care leave or the denial of family and medical care leave, mental or physical disability (including HIV and AIDS), marital status, domestic partner status, medical condition (including cancer and genetic characteristics), genetic information, military and veteran status, political affiliation, national origin (including language use restrictions), citizenship, race, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, and gender expression, sexual orientation, or any other basis protected by applicable federal, state or local law, rule, ordinance or regulation.

We will consider qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Ordinance, San Francisco Fair Chance Ordinance and the California Fair Chance Act and consistent with other similar and/or applicable laws in other areas.

We also afford equal employment opportunities to qualified individuals with a disability. For this reason, Live Nation will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant consistent with its legal obligations to do so, including reasonable accommodations related to pregnancy in accordance with applicable local, state and/or federal law. As part of its commitment to make reasonable accommodations, Live Nation also wishes to participate in a timely, good faith, interactive process with a disabled applicant to determine effective reasonable accommodations, if any, which can be made in response to a request for accommodations. Applicants are invited to identify reasonable accommodations that can be made to assist them to perform the essential functions of the position they seek. Any applicant who requires an accommodation in order to perform the essential functions of the job should contact a Human Resources Representative to request the opportunity to participate in a timely interactive process. Live Nation will also provide reasonable religious accommodations on a case by case basis.

Hiring Practices

The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

Live Nation recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Live Nation may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, internet recruiting, job fairs, college recruiting and search firms.

The expected compensation for this position is: $24.00 USD - $30.00 USD Hourly

Pay is based on a number of factors including market location, qualifications, skills, and experience.

The Operational Intelligence Center (OIC) is a sophisticated command center dedicated to providing exceptional customer service to retail centers across North America. As an OIC Communications Specialist, you will be responsible for delivering top-notch customer service through telephone interactions with customers and tenants, supporting security operations via radio communications, and monitoring video surveillance systems. This role requires outstanding computer skills, the ability to master multiple applications, and a commitment to delivering excellent customer service in every interaction.

Primary Responsibilities:

• Answer, evaluate, and prioritize incoming telephone and radio calls.
• Communicate effectively with callers to gather complete information and determine the appropriate level of service, including dispatching police, fire, medical, security, or property management.
• Collaborate with on-site security personnel to resolve incidents.
• Provide pre-arrival emergency or medical instructions to law enforcement or fire personnel.
• Escalate and coordinate incidents with the OIC Supervisor.
• Interpret site maps, and computer-aided design maps.
• Familiarize yourself with the layout and current threats and challenges of multiple retail centers.
• Maintain confidentiality of policies, procedures, emergency response information, and administrative materials.
• Master several computer applications for data logging, information navigation, and customer support.
• Understand and follow emergency and evacuation procedures for assigned retail centers.
• Identify and respond effectively to suspicious criminal activity.
• Operate and monitor surveillance cameras and programs, ensuring all equipment functions properly.
• Support record management and data collection efforts, including video documentation and investigation assistance.

Basic Qualifications:

• High school diploma or equivalent.
• Minimum of two (2) years of experience in a public or private safety organization or dispatching and or call center/customer service experience.
• At least two (2) years of experience in a video surveillance environment or equivalent training/experience.

Preferred Qualifications:

• College degree in Criminal Justice.
• Emergency telecommunicator certificate- if you do not have your ETC, we provide the opportunity to earn your certificate.

Knowledge and Skills Required:

• Demonstrated initiative and ability to handle multiple assignments and meet deadlines.
• Highly organized and self-motivated to work independently and as part of a team.
• Proficient in Microsoft Office Word and Excel.
• Capable of performing regular equipment checks and reporting failures.
• Ability to operate technical monitoring equipment and manage information security programs.
• Professional demeanor, good judgment, and discretion.
• Ability to work overtime and specified shifts in a command center environment.
• Excellent verbal and written communication skills.
• Typing proficiency of at least 40 words per minute.
• Must be able to multitask in between multiple software programs.
• Ability to complete pre-employment assessments, pass the Emergency Telecommunication Course, background check, drug and alcohol screening, and new hire training program.

Physical Requirements and Environment:

• Office environment with limited physical effort, including some standing, bending, light lifting, and stretching.
• Must submit to drug screening as permissible by law.
• Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
• Availability to work third shift. 12am-8am